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Copyright 2005 Private & Confidential 1
The Singapore Experience:The Singapore Experience:Harnessing IT to Enhance International Harnessing IT to Enhance International
Trade Efficiency and SecurityTrade Efficiency and Security
V. MathivananCEO, CrimsonLogic
[email protected] June 2005
All rights reserved. ‘CrimsonLogic’ and the Shell Device are trade marks of CrimsonLogicPteLtd (Regn No: 198800784N). All information contained in this presentation is disclosed to you on the basis of a prospective business relationship and is proprietary to CrimsonLogic Pte Ltd and may not be used, disclosed or reproduced without the prior written consent of CrimsonLogic.
Copyright 2005 Private & Confidential 2
• Challenges for the Global Trading Community
• The Tale of One City
• Case Study on CertOfOrigin
• Across the Border
• About CrimsonLogic
AgendaAgenda
Copyright 2005 Private & Confidential 3
Challenges for the Challenges for the Global Trading Community Global Trading Community
Copyright 2005 Private & Confidential 4
High World Trade FlowHigh World Trade Flow
Western Europe
Rest of the World
Americas Asia Pacific
170
180192
161
54
8238
42
179
146
188
313
Source: Philippe Crist, OECD
World Trade Flows, 2000 (US$ Billion)
Copyright 2005 Private & Confidential 5
Just SingaporeJust Singapore’’s FTA Alones FTA Alone
In force
Concluded
Under negotiation
In the works
Panama
Copyright 2005 Private & Confidential 6
Voluminous Trade AdministrationVoluminous Trade Administration
Inefficient Trade Procedures
3PL
WarehouseSupplier
Buyer
Controlling Agency
Controlling Agency
Controlling Agency
Controlling Agency
Controlling Agency
Importer
Exporter
Freight Forwarder
Bank
Insurance Company
Shipping Line
27-30 different parties
40 documents 200 data elements
Re-keying of 60-70% of data at least once
Copyright 2005 Private & Confidential 7
Security ThreatsSecurity Threats
• Using cargo to smuggle people and/or weapons
• Using cargo to transport conventional, nuclear, chemical or biological weapons
Cargo
• Attacking the ship to provoke human casualties
• Using the cover of seafarer identities to insert terrorist operatives
People
• Using the vessel as a weapon • Using the vessel to launch an
attack• Sinking the vessel to disrupt
infrastructure
Vessels
• Using revenue from shipping to fund terrorist activities.
• Using ships to launder illicit funds for terrorist organisations.
Money
• Loss of life and damage to property
• Disruption to trade flows• Additional cost of transport due
to additional security measures
External Impact
Copyright 2005 Private & Confidential 8
Global Trading Communication
Many Trade Agreements
Proprietary Standards
Different Systems
Different Practices
Different Languages
Stand
ard
isatio
nSta
nda
rdisa
tion
Bilate
ral U
nde
rstand
ingBila
tera
l Und
ersta
nding
Tec
hnolo
gy
Tec
hnolo
gy
Local Trading
Communication
Harnessing IT for TradeHarnessing IT for Trade
Copyright 2005 Private & Confidential 9
Harnessing IT for TradeHarnessing IT for Trade
Information Technology
Internet Technology
Security Technology
Systems Interoperability
System and Network Security
Transparency
Streamlined Processes
Standardisation
Improved Efficiency
Copyright 2005 Private & Confidential 10
The SingaporeThe Singapore’’s Experience: s Experience: The Tale of One CityThe Tale of One City
Copyright 2005 Private & Confidential 11
TradeNetTradeNet
World’s first nationwide electronic trade clearance system
Integrates 34 controlling units’ requirements
TradeNetTradeNet
? Manufacturers
? Freight Forwarders
? Insurance Companies
? Banks
? Exporters
? Government Agencies
? Air Cargo Terminals
? Container Terminals
? International Traders
? Customs
? Airlines
? Shipping Lines
Copyright 2005 Private & Confidential 12
TradeNetTradeNet BenefitsBenefits
Up to 30,000 per dayUp to 10,000 per dayDocuments processed
1 doc3 – 35 docsNumber of documents
Within 2 mins2 – 7 daysProcessing time/permit
After TradeNet Before TradeNet
TradeNet - World’s First Nationwide Electronic Data Interchange System-Harvard Business School, 1993 and 1995
“It is estimated that TradeNet saves Singapore traders around US$1 billion per year.”- Robert M Howe, IBM
“…Fill in one online form and receive the import or export license15 seconds later …”- McKinsey Quarterly 2001 No.2
“…received Top eAsia award under Trade Facilitation Category”- 2003 September
Copyright 2005 Private & Confidential 13
TradeNetTradeNet DevelopmentDevelopment
Implementing 34 Controlling Agencies
business rules in a changing environment
19891st Implementation
1994Enhancement:
GST
1999Enhancement:
Y2k Compliance & Version Upgrade
2000Planning for right-sizing
2002
Right-sizing
2004 SEW
Cross-Border Trade
• Single window for customs administration and trade facilitation
• Serves more than 2,500 companies with 8,000 users
• Processes approximately 9 million permit applications per year
• More than 97% of total applications are auto-processed
• Balanced regulatory and facilitation functions backed by security technologies
Copyright 2005 Private & Confidential 14
Intelligent Data Share (Multiple Data Sources)
Payment Settlement
Beyond Beyond TradeNetTradeNet
InsuranceFinance Permits & Licences
Certificate of Origin
Procurement InventoryVisibility
FreightEnd
-to
-End
C
olla
bo
ratio
n a
nd
Vis
ibili
ty
TradePalette – Collaboration Hub for the Trade & Logistics Community
TradePaletteTradePalette
Copyright 2005 Private & Confidential 15
CrossCross--Border CollaborationBorder Collaboration
Canada
USA Australia
AsiaMexico
America
Germany
MalaysiaKoreaJapanHong Kong SAR
China Chinese Taipei
PhilippinesMacauSAR
Singapore Thailand
Importers / Exporters / Buyers / Sellers / Custom brokers/ Logistics Providers/Customs
TradePaletteTradePalette
Europe
New Zealand
Copyright 2005 Private & Confidential 16
The SingaporeThe Singapore’’s Experience: s Experience: Case Study on Case Study on CertOfOriginCertOfOrigin
Copyright 2005 Private & Confidential 17
• A revolutionary way to apply for, approve and receive certificate of origin electronically
• Provides simple verification of goods with repository of information
• Governments, chambers, banks and forwarders are working together to migrate from paper-based to electronic CO
www.CertOfOrigin.com
Copyright 2005 Private & Confidential 18
Features of Electronic COOFeatures of Electronic COO
Anti-Fraud
Improved Data
Accuracy
Online Data Verification
User Authentication
Electronic Certificate Repository
Document Control
• Optical Watermark• Digital Signature• Data Encryption• Online Verification• 2D Barcode
• Data import • Data validation • Online data
processing/reuse
• Reference ID • Increases integrity
of certificates
• Print Control• Microprint• Reference ID
• Rules Engine• International Standards
• Digital Signature• Automated Workflow
Copyright 2005 Private & Confidential 19
SecuritySecurity
Original Document Copied Document
Visible watermark
will deteriorate
Invisible watermark “COPY” will appear after photocopied
Copyright 2005 Private & Confidential 20
SecuritySecurity
Original Document
RADIANTRUSTMICROCODE
SECRETSERIALNUMBER
Microprint
Online Verification
No. SCCCI-04-000210
cid=f72cb7bfb84ccebd
2D Barcode
Copyright 2005 Private & Confidential 21
Putting Technology TogetherPutting Technology Together
DIGITAL SIGNATURE
OPTICAL WATERMARKING
PRINT CONTROL
PKI SECURITY FRAMEWORK
AUDIT TRAIL
SECURE CROSS-BORDER DOCUMENTATION
BENEFIT• Confidentiality• Data Integrity• Authenticity• Non-repudiation
BENEFIT• Print online via web• Limits multiple copies• Transition before a total
paperless acceptanceBENEFIT• Authorised signatory• Non-repudiation
BENEFIT• Tracking of document flow• Archival of data
BENEFIT• Embedded logo• Proof of a copy
2D BARCODEBENEFIT•Authentication•Data Integrity•Non-repudiation capabilities•Anti-tampering
MICROPRINT
ONLINE REPOSITORY
BENEFIT• Anti-forgery/imitation
BENEFIT• Online access by multiple
parties anytime, anywhere
Copyright 2005 Private & Confidential 22
Putting Workflow TogetherPutting Workflow Together
ExporterClerk
ExporterSignatory
AgentSignatory
Agent Clerk
CO Application
Signed CO Application
CO Application
Chamber
Exporter’s Bank
ExporterClerk
Importer CustomsImporter’sBank
Overseas
Certified COEmbassy
endorsement
In progress
Secure CO Repository
AO Inbox
Copyright 2005 Private & Confidential 23
Cost and Time Savings• It is estimated that the Singapore trading community will
have direct savings of about US$1.6 million a year
• Savings for businesses:
CertOfOriginCertOfOrigin BenefitsBenefits
S$195.50
4-7 days
Manual CO Application
54% Cost Savings
S$90.00Cost to apply for 10 CO per month
4-7 daysWithin minutesProcessing time
SavingsCO Application with CertOfOrigin
Copyright 2005 Private & Confidential 24
The SingaporeThe Singapore’’s Experience: s Experience: Across the BorderAcross the Border
Copyright 2005 Private & Confidential 25
Across the BorderAcross the Border
JapanKoreaChina
Hong Kong SARChinese Taipei
Malaysia
Canada
Singapore
Australia
Macau
U.S.A.
ThailandMexico
Europe
Copyright 2005 Private & Confidential 26
Build a common IT infrastructure for secure and seamless cross-border eCommerce
Members:• China• Chinese Taipei• Hong Kong SAR• Japan• Korea
PanPan--Asian eCommerce AllianceAsian eCommerce Alliance
• Macau SAR• Malaysia• Singapore• Thailand
Copyright 2005 Private & Confidential 27
Collaboration with MalaysiaCollaboration with Malaysia
Exchange of trade-related documents conducted electronically across border over a secured infrastructure
TradePalette
Importers / Exporters / Buyers / Sellers / Custom brokers/ Logistics Providers
eDeclare
Singapore Customs
Malaysia Customs
Trade Declaration Exchange
Copyright 2005 Private & Confidential 28
ü Dramatically reduces data entryü Minimises data errors with data re-useü Speeds up the permit processing
Header
Trading Partner
Shipment details
Packaging, Cargo Description,Container/Markings
Invoice
Declaration Item
eDeclareManual entry
After Cross-Border
86% reduction in data entry
TradePalette
26 fields can be reused
30 mandatory fields
4 fields left
Collaboration with MalaysiaCollaboration with Malaysia
Copyright 2005 Private & Confidential 29
Collaboration with AustraliaCollaboration with Australia
Exchange of electronic quarantine certificates between countries• Health certificates• Phytosanitary certificates• Specialised quarantine certificates
Exporter/ Custom Broker
Importer
Certificate Application
Application StatusApplication Status/ Certificate Information
Approval/ Rejection
Exporting CountryQuarantine
Importing CountryQuarantine
Certificate Information
S.E.W
eHealth Certificates
Copyright 2005 Private & Confidential 30
Collaboration with AustraliaCollaboration with Australia
$25 to $40Courier costs
Many hours + queuing
Manual Application
> 60% Cost Savings
$10Costs
1-2 dayWithin minutesProcessing time
SavingsElectronicApplication
EXPORTER
$15-35Courier costs
Physical submission of certificates
Manual Application
>46% Cost Savings
$5 to $8Costs
4-7 daysNo submissionProcessing time
SavingsElectronicApplication
IMPORTER
Time and Cost Savings
Copyright 2005 Private & Confidential 31
Secure CO Repository
ExporterClerk
ExporterSignatory
AO Inbox
AgentSignatory
Agent Clerk
CO Application
Signed CO Application
CO Application
Government AO & Customs
Exporter’s Bank
ExporterClerk
Custom Brokers
MEX
ICO
Certified COMexico Embassy
endorsement
Customs SAAI(Pedimento validator)
Submits eCO with pedimento
Collaboration with MexicoCollaboration with MexicoProof of Origin
Copyright 2005 Private & Confidential 32
Textile Tariff Preference Level System Textile Tariff Preference Level System
TTPLS System
TradeNet
MaRS
ETGIS System
SAPSingapore Customs
IE Singapore
Accept/Reject TPL
Apply/Surrender/Transfer
Results View/Alerts/Notify
Allot/Invite/Reject/Withdraw TPL
Process
Alerts/Notify
TPL Allocation/ Export Details/Reports/ Category
Bank
Levy, Price & Fee Payment
Database
TPL Manufacturer, Buying House/
Association
Copyright 2005 Private & Confidential 33
Risk Management RegulationsRisk Management Regulations
• A United States legislation was passed for all commercial airlines on international flights to send their passenger and crew manifest data to US Customs and Border Protection (CBP) APIS for advance processing before arrival in the United States
• Several countries like Australia, Canada, Korea, and New Zealand have since followed suit
Since the terrorist attacks in September 2001…
• US Customs and Border Protection (CBP) published the final Trade Act regulations… The rules require advance transmission of electronic cargo information to CBP for both arriving and departing cargo…
• Canada Border Services Agency requires mandatory advance EDI cargo and conveyance reporting for marine and air mode…
Passenger Information Cargo Information
Copyright 2005 Private & Confidential 34
Collaboration with PanamaCollaboration with PanamaAutomated Data Collection System
Passenger/Crew List, Admeasure data,
Shipping documents etc
Transit booking requests
Ocean Carriers
Wireless/Real-time
Electronic Data Collection System Mobile Data Collection System
Inspection, Processing, Security On Ship
Carrier Agents
Panama Canal Authority
Secure SystemPKI
Risk Assessment
Customs NationalSecurity
Coast Guard
Ports US Agencies
Copyright 2005 Private & Confidential 35
Collaboration with ThailandCollaboration with ThailandAdvanced Passenger Information System
Airlines, SITA, AOT
Rovers Inspection, processing,
security on aircraftONCB, Customs,
Immigrations
Watch/Black list
Real-time
APIS workstations
Risk Assessment Database
Passenger and crew manifest and flight
information
NBIA – APIS
PKI
Copyright 2005 Private & Confidential 36
Collaboration with United StatesCollaboration with United States
OverseasAgents
Forwarder/NVOCC
TradePalette –TradeWeb
TradePalette –Freight
AMS Gateway
Shipping Lines
TradeNet
Other Declaration Systems
AMS US Customs
TradeDec
TradeDec
Booking ConfirmDraft B/LTrack & Trace
Shipper
EDI/RosettaNetData to Forwarder
AMS Submission
Advanced Manifest Submission
Copyright 2005 Private & Confidential 37
Government Agencies(CRA, CFIA)Customer A
(Operates on EDI)
Customer B (Operates on SAP)
Customer C (Operates on Web Platform)
Brokers
• Update• Input• Integrate with
legacy systems
• Submit CI/CSA data• Query duties• Query HS code• Invoke preliminary
payment schedule• Request flexible
reports
CrimsonLogic will transmit and translate from customer’s
format/protocol to Broker’s proprietary format/protocol.
DB ERP
Other Trading Partners
Other Global Service Providers
CrimsonLogic
Collaboration with CanadaCollaboration with CanadaWebCustoms/Advance Commercial Information
Copyright 2005 Private & Confidential 39
Our BackgroundOur Background
Incorporated in March 1988
Four shareholders:
Formerly known as the Singapore Trade Development Board
Copyright 2005 Private & Confidential 40
Key Overseas PresenceKey Overseas Presence
Wholly-owned marketing and operations offices:
Australia Malaysia Saudi Arabia
Canada Mexico Panama
China Philippines UAE
Development center and marketing office:
India
Joint-ventures:
China Mauritius
Copyright 2005 Private & Confidential 41
17 Years of Innovation17 Years of Innovation
2005
2004
2003
2002
2001
2000
1995
1989
Trade & Logistics Legal Government Healthcare Other Areas
eTradeExchange
Legal WorkbenchBizNet
TradePaletteAsianConnect
World’s first TradeNet
IRASLine ALIVE
CARES
Web-based TradeNet
InteReq PRISM
HDBResaleNet
Web-based ProcureNet
BizNet New Generation
LTANet / LTA LinkTradeNet Interactive
CPF Line CCPS
$Link
LitigationTradeNet Version Upgrades
FlexiClaims (Inpatient)
CPF/IRAS Line eConvenyancing
HDB ResaleNet
FlexiClaims(Outpatient)
eLearningCaseWatch
ACCESSTradePalette Agribusiness
World’s first CertOfOrigin
Inventory VisibilityTradeFinance
World’s first eStamping
ClinicWeaver
OfficeWeaver
Singapore TitlesAutomated Registry System
eService ComponentsWorld’s first
Electronic Filing System
Automated Data Collection SystemWebCustoms
FutureFirm
TradePalette LogisticsAdvance Commercial Information
Automated Manifest SystemRosettaNet and AS2 Enabled
Advanced Passenger Information SystemRosettaNet eCustoms System
Iran TradePoint
Copyright 2005 Private & Confidential 42
Global ProjectsGlobal Projects
China
PhilippinesGhana
Mauritius
Canada
MexicoMiddle East
MalaysiaSingapore
Australia
Ireland
PanamaIndia
ThailandLEGALLEGALConsulting projectConsulting project
LEGALLEGALConsulting projectConsulting project
Trade & LogisticsTrade & LogisticsProjectProject
Trade & LogisticsTrade & LogisticsTradeNetTradeNet ProjectProject
Trade & LogisticsTrade & LogisticsTradeNetTradeNet ProjectProject
Trade & LogisticsTrade & LogisticsTradeNetTradeNet ProjectProject
Trade & LogisticsTrade & LogisticsConsulting projectConsulting project
Trade & LogisticsTrade & LogisticsProjectProject
More than 20 Govt & Commercial
projects
HealthCareHealthCareHMO ProjectHMO Project
Trade & LogisticsTrade & LogisticsProjectProject
Panama Canal Panama Canal ProjectProject
PKI ConsultancyPKI Consultancy
eLearningeLearning
LEGALLEGALProjectProject Trade & LogisticsTrade & Logistics
ProjectProjectTrade & LogisticsTrade & Logistics
Consulting projectConsulting project
Trade & LogisticsTrade & LogisticsProjectProject
Trade & LogisticsTrade & LogisticsCustoms ProjectCustoms Project