7/29/2019 Hariharan Natarajan CRM Workflow Consaltant Dubai

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SAP CRM and WORKFLOW CertifiedTechno functional ConsultantPhone: +919884824660

NAME

HARIHARAN NATARAJAN:sivahari1983@gmail.com

NATIONALITYIndian

EDUCATIONBachelor of Engineering in ComputerScience

YEARS OF EXPERIENCE8+ years IT and relevant SAPexperience

BUSINESS SECTORSManufacturing

Aerospace and DefenseConsumer goods and Services

SERVICE TYPESTechnical design & development, Functional Analysis & Design, Implementation Support & Consulting

EXPERIENCE & SPECIALIT IESSAP CRM,CRM Middleware, CRM Web UI, DBM, Workflows, Object oriented ABAP, BOPF, SelectionReports, ALV, Dialog Programming, Smart forms, BADI, User exits, BAPI, RFC, DDIC, Databaseupdates.

SAP CERTIF ICATIONSSAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0.SAP Certified Development Associate - SAP Business Workflow with SAP Net Weaver 7.0

WORK EXPERIENCE

DETAILED PROFESSIONAL SAP EXPERIENCES7 SAP CRM & DBM Ashok Leyland Limited (OCT 2008 - Till Date)Project : Ashok Leyland LimitedRole : Project Lead and Workflow ArchitectProject Scope : CRM and DBM ImplementationProject details : CRM and DBM implementation project for Ashokleyland joint venture with Nissan and

John Deere brand.ResponsibilitiesManagement

Managed a ten member team, Project Scope determination, Project budgeting.CRM Functional Objects

Text Management Configuration, Smart from Action Profile configuration.Technical ObjectsCRM ABAP Development

BP Initial data upload as Prospect through ELM, Lead document initial upload Program, Vehicle ExchangeText details to be captured as Text in Lead document-LCV Specific, Restrict opportunity document to onlyone line item, Z class implementation for Smart form call in WEBUI, Function Module to replicate theIdentification tab detail to DBM, Business partner Sale manager Rule FM.

CRM Middleware.CRM Middleware setup for ECC communication, Middleware Exit for Company code and Recon accountmanipulation, Filter settings for Material types in middle ware setup.

CRM WEBUI DevelopmentWEBUI enhancement for Follow up Button visibility in lead transaction, Creation of Addition filed in WEBUIthrough AET, Product Authorization Object in WEBUI product search window.

Workflow Development

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SAP Technical Consultant with 8+ years of total IT and relevant

experience in SAP ERP Product.

Experienced with 2 ECC implementations, 2 SAP CRM

Implementations, 1 SAP product development and 1 supportprojects (Enhancements).

Multi-platform SAP experience in versions 4.x through ECC 6.0. Experienced in Business Process related to CRM.

Handled multiple project teams at single time.

Having 5 year of SAP CRM, CRM workflow, CRM Middleware

(BDOC), CRM WEBUI and DBM Development and projectManagement experience.

Having 6 years of Work Flow Development experience in CRM

and SAP ERP.

Having 8 years of ABAP OOPS, RFC, Smart Forms, ALV

reports and data migration in SAP.

mailto:sivahari1983@gmail.commailto:sivahari1983@gmail.com

7/29/2019 Hariharan Natarajan CRM Workflow Consaltant Dubai

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SAP CRM and WORKFLOW CertifiedTechno functional ConsultantPhone: +919884824660

Workflow development for Lead, Opportunity and Sale order Qualification for Approval, SLA violationtracker of the Service Order through Sap Workflow, Mail Escalation Workflow for lead, opportunity andservice order document.

DBM DevelopmentDealer specific Number Ranges for Billing documents Quotation replication from CRM to DBM throughenhancement.

6 CCA- Coca-Cola Amatil (Jul 2008 - Oct 2008)Project : CCA- Coca-Cola AmatilRole : Onsite CoordinatorProject Scope : ImplementationProject details : SAP ECC Customer service module Implementation in Coca-Cola Amatil (Australia) Pty

Ltd,ResponsibilitiesCreated 12 Enhancements implementations (BADI and Spots) for Customer Service Functional area. DevelopedPricing procedure for new tax classification. Replication of Customer master data to its subordinate customer (Cokevending machine). Technical mentoring and Project status report preparation for development status and projectquality and its review statuses.

5 SAP AG (OCT 2007 Jul 2008)Project : SAPAG

Role : SAP ABAP/4 & Business Object ArchitectProject Scope : ImplementationProject details : Business By Design is a software as a serviceoffering from SAP. The services areprovided through internet where as the actual data and IT infrastructure resides with the host (SAP). The solutioncan be run on a PC with an Internet connection and a web browser, while the software and data are stored on thehost servers. Business applications delivered as an on-demand service via a secure Internet connection and astandard Web browser is referred to as software-as-a-service (SaaS).

ResponsibilitiesDeveloped three business objects in OOPS ABAP under Service provide Cockpit work center of BYD project.IADMINISTRATION BO This business object act like a tool to enhance and manage the day to day activity of

various internal processes happening in BYD Project. PROCESS DEFINATION BO This BO is user to define

various processes happening in the SAP BYD project. TASK DEFINATION BO- This BI is used to define steps

involved in the process we defined through Process definition BO.

4 Free scale Semiconductor (Motorola) (Feb 2007 OCT 2007)Project : Free scale Semiconductor (Motorola)Role : Workflow Consultant.Project Scope : ImplementationProject details : Free scale Semiconductor is a global leader in the design and manufacture of embeddedsemiconductors for the automotive and wireless markets etc. The company is based in Austin, Texas, and hasdesign, research and development, manufacturing or sales operations in more than 30 countries. FSL hasimplemented SAP-HCM for their HR needs across the globe.

ResponsibilitiesDesigned workflow process for electronic review and approvals during the MSS Personnel Change Request (PCR)in non employee. Workflow is configured for following Non Employee PCR (Personal Change Request) scenarioslike

3 Numeric Power System SAP R/3 Implementation (Jan 2006 Feb2007)Project : Numeric Power SystemRole : SAP ABAP/4 & Workflow Developer.Project Scope : ImplementationProject details : Numeric Power systems, Chennai, are implementing SAP 5.0 for their business. ThisProject Is being implemented for their business, by a team of 12 members.

Responsibilities

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SAP CRM and WORKFLOW CertifiedTechno functional ConsultantPhone: +919884824660

Designed and Coded BDC for CS, QM and PP Function Area. Created smartfroms for purchase order (domestic,imports), Request for Quotation, excise invoice, Performa invoice, etc. Created an ALV Report for PP, CS, And QMFunctional Area. Created Several Enhancements in CS, QM, and PP Areas. Created user exit And Screen Exit forEquipment master regarding batter warranty.

2 Bangalore Development Authority (BDA) (July 2005 Jan

2006)Project : Bangalore Development Authority (BDA)Role : ABAP Consultant.Project Scope : I Implementation of SAP ECC6 with JAVA UI.Project details : The Anglian Water group has implemented SAP IS-U for the business.CSC is supporting those application from onsite as well as offshore. The project involves components SAP IS-U,CRM.

ResponsibilitiesDeveloped RFCs for standard transaction of FI module and established communication between SAP and JAVAserver using SAP JCO (Java Connector).

1 Mattoson (Mar 2005 July2005)Project : MattosonRole : ABAP Consultant.Project Scope : Support.Project details : Mattson is a global innovator of dry strip and rapid thermal processing (RTP) solutionsessential to front-end fabrication of current-generation integrated circuits (ICs).

ResponsibilitiesProvided ABAP/4 support in the Rollout and Support of SAP R/3 .The work includes development of Reports, FTPand BAPI.I had done Uploading and Downloading Reports. All Upload and download programs have scheduled inbackground mode.

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