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Harborough District Superfast Business Conference and Exhibition Three Swans Hotel 1 st October 2014 – 9am-2pm WELCOME

Harborough District Superfast Business Conference and Exhibition Three Swans Hotel 1 st October 2014 – 9am-2pm WELCOME

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Page 1: Harborough District Superfast Business Conference and Exhibition Three Swans Hotel 1 st October 2014 – 9am-2pm WELCOME

Harborough DistrictSuperfast Business

Conference and Exhibition

Three Swans Hotel1st October 2014 – 9am-2pm

WELCOME

Page 2: Harborough District Superfast Business Conference and Exhibition Three Swans Hotel 1 st October 2014 – 9am-2pm WELCOME

Andrew Granger

Conference ChairmanAndrew Granger and Co

Page 3: Harborough District Superfast Business Conference and Exhibition Three Swans Hotel 1 st October 2014 – 9am-2pm WELCOME

Welcome

Dr. Kevin FelthamCounty Councilor, Gartree Divsion

Page 4: Harborough District Superfast Business Conference and Exhibition Three Swans Hotel 1 st October 2014 – 9am-2pm WELCOME

Delivering superfast broadband in Leicestershire

Matthew KempsonBroadband Project Manager, LCC

Page 5: Harborough District Superfast Business Conference and Exhibition Three Swans Hotel 1 st October 2014 – 9am-2pm WELCOME

Outline

-Current BT contract-Demand campaign-The “Final 6”

Page 6: Harborough District Superfast Business Conference and Exhibition Three Swans Hotel 1 st October 2014 – 9am-2pm WELCOME
Page 7: Harborough District Superfast Business Conference and Exhibition Three Swans Hotel 1 st October 2014 – 9am-2pm WELCOME

Current BT Contract-Government priority – UK 95% SFBB coverage by 2017-Key strategic priority for LCC-£18.8m BT contract (£4m LCC, £1.1m Districts, £1.2m ERDF, £3.4m DCMS, £9.1m BT)-Increase fibre broadband coverage from 75% to c.96%-Additional 62,000 premises-Summer 2014 - end March 2016

Page 8: Harborough District Superfast Business Conference and Exhibition Three Swans Hotel 1 st October 2014 – 9am-2pm WELCOME

Current BT Contract /cont-1st area upgraded in July 2014-7500 premises (c.3200 in Harborough District)

- Foxton- Church Langton and Tur Langton- Most of Kibworth- Parts of Mkt Hbh

-More areas coming soon- Fleckney, Great Glen- Leire, Great Easton- Scraptoft- Complicated build

Page 9: Harborough District Superfast Business Conference and Exhibition Three Swans Hotel 1 st October 2014 – 9am-2pm WELCOME

Delivering superfast broadband in Leicestershire

Matthew KempsonBroadband Project Manager, LCC

Page 10: Harborough District Superfast Business Conference and Exhibition Three Swans Hotel 1 st October 2014 – 9am-2pm WELCOME
Page 11: Harborough District Superfast Business Conference and Exhibition Three Swans Hotel 1 st October 2014 – 9am-2pm WELCOME
Page 12: Harborough District Superfast Business Conference and Exhibition Three Swans Hotel 1 st October 2014 – 9am-2pm WELCOME

Demand Campaign-Importance of communications and demand-Superfast Leicestershire website

- Line checker- Interactive map (post code) – Regular updates- Benefits of fibre broadband

-Community – village newsletters, direct mailing-Business – direct mailing, stakeholders, -Website registrations – e-blasts-Cabinet stickers and skins-Local community events and shows-Network of Digital Champions-Business support service (ERDF)

Page 13: Harborough District Superfast Business Conference and Exhibition Three Swans Hotel 1 st October 2014 – 9am-2pm WELCOME
Page 14: Harborough District Superfast Business Conference and Exhibition Three Swans Hotel 1 st October 2014 – 9am-2pm WELCOME

The “Final 6”-LCC Vision to ensure all premises can access superfast speeds (30Mbps) by 2018

Potential solutions-Increased commercial deployment-Additional public investment-Current BT Contract (savings, gain-share)-Community-led solutions (private investment, demand)

Page 15: Harborough District Superfast Business Conference and Exhibition Three Swans Hotel 1 st October 2014 – 9am-2pm WELCOME

Phase 2 Superfast Extension Programme

-Additional Government investment-£7.4m Leicestershire (inc. at least £1.7m LCC, £2m Local Growth Fund)-Procurement – DCMS Framework contract-Agreed approach and timetable – public consultation-Contract in March 2015; Deployment timetable tbc-More information www.superfastleicestershire.org.uk/final6 -District council funding - £1m-Alternative suppliers

Page 16: Harborough District Superfast Business Conference and Exhibition Three Swans Hotel 1 st October 2014 – 9am-2pm WELCOME

The importance of superfast broadband for businesses

Maxine AldredDevelopment Manager, FSB

David NicollsRegional Chairman, FSB

Page 17: Harborough District Superfast Business Conference and Exhibition Three Swans Hotel 1 st October 2014 – 9am-2pm WELCOME

September 2014

Superfast Broadband Conference – Market Harborough

Page 18: Harborough District Superfast Business Conference and Exhibition Three Swans Hotel 1 st October 2014 – 9am-2pm WELCOME

The small business community!

• 4.8 million small businesses in the UK• Over 99% of firms employ less than 49 people• SMEs account for 99% of all enterprise in the UK. • SMEs together accounted for 58.8% of private sector employment and 50% of private sector turnover• SMEs employed an estimated 13.8 million people and had an estimated combined annual T/O of £1.5bn

The importance of small businesses

Page 19: Harborough District Superfast Business Conference and Exhibition Three Swans Hotel 1 st October 2014 – 9am-2pm WELCOME

FSB Members say …….

• 94 per cent of small business owners consider a reliable internet connection critical to the success of their business

• 67 per cent of small firms agree or strongly agree that their reliance on the internet will increase

• 14 per cent of small firms consider the lack of reliable and fast broadband to be their main barrier to growth

• 71 per cent say that mobile phones are crucial or very important to their business

• 57 per cent of small businesses say that they encounter lack of mobile phone signal very often or quite often

• 36 per cent of small firms are satisfied with the provision of mobile internet services to their business

Page 20: Harborough District Superfast Business Conference and Exhibition Three Swans Hotel 1 st October 2014 – 9am-2pm WELCOME

Broadband – the 4th Utility

• Opens up new markets

• Allows small business to realise efficiencies

• Achieve new innovations

• Flexible working

• Levels the playing field

• Cost savings

...... The list is endless

Page 21: Harborough District Superfast Business Conference and Exhibition Three Swans Hotel 1 st October 2014 – 9am-2pm WELCOME

Broadband – the 4th Utility

• Submitting returns on line

• Communication

• Marketing

• Social media

• Downloads

• Uploading documents

...... The list is endless

The whole world revolves around the internet

Page 22: Harborough District Superfast Business Conference and Exhibition Three Swans Hotel 1 st October 2014 – 9am-2pm WELCOME

• Government must set more ambitious targets for minimum download speeds with a clear commitment for universal connectivity

• Guaranteeing minimum broadband speeds of 100 mbps by 2030 and a universal service floor of 10 mbps by 2018/19 for those businesses located in hardest-to-reach areas

• Government should prioritise the deployment of fibre to business parks and enterprise zones in the short term

• Government should recognise the importance of broadband for business growth, innovation, efficiency and flexible working

• All aspects of broadband policy should be tasked to one department with a single Minister assuming responsibility for overseeing the delivery of universal connectivity

The FSB calls for a number of actions, including:

Page 23: Harborough District Superfast Business Conference and Exhibition Three Swans Hotel 1 st October 2014 – 9am-2pm WELCOME

Universal digital connectivity is now of such economic importance to small businesses that our members say they view broadband as the “fourth utility”.

Visit www.fsb.org.uk if you would like to view our full report, “The Fourth Utillity, Delivering

Universal Broadband”

And that is why …..

Page 24: Harborough District Superfast Business Conference and Exhibition Three Swans Hotel 1 st October 2014 – 9am-2pm WELCOME

Super-Fast Broadband and SME’s

David NichollsManaging Director - Better-IT Limited

www.better-it.net

Page 25: Harborough District Superfast Business Conference and Exhibition Three Swans Hotel 1 st October 2014 – 9am-2pm WELCOME

Slow broadband or slow network?

Upload and download speeds Network cabling Switching Wireless Equipment

www.better-it.net

Page 26: Harborough District Superfast Business Conference and Exhibition Three Swans Hotel 1 st October 2014 – 9am-2pm WELCOME

What is the Cloud and how do I work in it?

What is the cloud? I’ve been using it for the last 20

years!!? Online data/email/calendars/SaaS Telecoms

www.better-it.net

Page 27: Harborough District Superfast Business Conference and Exhibition Three Swans Hotel 1 st October 2014 – 9am-2pm WELCOME

Business Resilience

Backup, backup and backup Con your customers Working from any device anywhere “Snow days” and other incidents Security, the basics

www.better-it.net

Page 28: Harborough District Superfast Business Conference and Exhibition Three Swans Hotel 1 st October 2014 – 9am-2pm WELCOME

Working collaboratively

Communicating within the company Working together on documents Collaborating with external

organisations

www.better-it.net

Page 29: Harborough District Superfast Business Conference and Exhibition Three Swans Hotel 1 st October 2014 – 9am-2pm WELCOME

Thank you

Any questions?

www.better-it.net

Page 30: Harborough District Superfast Business Conference and Exhibition Three Swans Hotel 1 st October 2014 – 9am-2pm WELCOME

DNLCCDianne Simpson

Director of Commercial Services, DNLCCeBusiness Club

Jon EgleyeBusiness Club Manager, DNLCC

Page 31: Harborough District Superfast Business Conference and Exhibition Three Swans Hotel 1 st October 2014 – 9am-2pm WELCOME

eBusiness Club

Welcome to

Page 32: Harborough District Superfast Business Conference and Exhibition Three Swans Hotel 1 st October 2014 – 9am-2pm WELCOME

˃ www.ebusinessclub.biz˃ Department within DNLCC˃ Established in 2001˃ Regional eBusiness Support˃ Delivered over 3,000 events, supported 10,000+

individuals representing 8,000+ businesses

Page 33: Harborough District Superfast Business Conference and Exhibition Three Swans Hotel 1 st October 2014 – 9am-2pm WELCOME

“To intensively assist SMEs across Leicestershire and East Midlands to exploit

advanced technologies to transform their business processes”

Page 34: Harborough District Superfast Business Conference and Exhibition Three Swans Hotel 1 st October 2014 – 9am-2pm WELCOME

e-mail

Website / Blog / Social Media

e-commerce / Digital Advertising

e-business

transformedorganisations

Business benefits

Extent of organisational change & sophistication

- efficient internal and external communications

- place in worldwide market-window on worldwide suppliers

- order and pay online, reducing transaction costs- maximise accessibility and speed

- integrate supply chain so manufacture and delivery become seamless- minimise waste at every stage of the supply chain

- open systems of information for customers, suppliers and partners- new business models based on interworking between organisations and individuals

Adapted from Cisco led Information Age Partnership study on e-commerce in small business

Page 35: Harborough District Superfast Business Conference and Exhibition Three Swans Hotel 1 st October 2014 – 9am-2pm WELCOME

˃ Blaby District Council˃ Charnwood Borough Council˃ Harborough District Council˃ Hinckley and Bosworth Borough Council˃ Melton Borough Council˃ North West Leicestershire District Council˃ Oadby and Wigston Borough Council

SMEs:<250 employeesAnnual turnover not exceeding 50 million euroAnnual balance sheet total not exceeding 43 million euro

Based :

Page 36: Harborough District Superfast Business Conference and Exhibition Three Swans Hotel 1 st October 2014 – 9am-2pm WELCOME

Source…www.titan-seo.com

Page 37: Harborough District Superfast Business Conference and Exhibition Three Swans Hotel 1 st October 2014 – 9am-2pm WELCOME

˃ Strategic Action Planning Workshops *˃ Awareness Raising Events (eBiz Bytes)˃ Webinars and e-Learning modules˃ Superfast Leicestershire Conference and Expo˃ Community Support resource

Page 38: Harborough District Superfast Business Conference and Exhibition Three Swans Hotel 1 st October 2014 – 9am-2pm WELCOME
Page 39: Harborough District Superfast Business Conference and Exhibition Three Swans Hotel 1 st October 2014 – 9am-2pm WELCOME

˃ Planning the Perfect Website˃ Web Content that Works for You˃ Online Marketing for Local Businesses˃ Blogging for Business˃ Selling on the Internet – Getting Started˃ Getting to Grips with SEO –˃ Search Engine Optimisation˃ Getting Started with Google Analytics˃ Converting Website Visitors into Sales˃ Email Marketing for Success˃ Strategies in Paid Digital Advertising

Page 40: Harborough District Superfast Business Conference and Exhibition Three Swans Hotel 1 st October 2014 – 9am-2pm WELCOME

˃ Marketing and Running an eCommerce Website˃ Social Media Marketing – Getting Started (2-day workshop)˃ Social Media Academy (3-day workshop)˃ Google+ for Business˃ Video Marketing Strategies for Business˃ Creating Video Content for YouTube –˃ A Practical Workshop˃ Making the Most of Mobile Marketing˃ International Online Marketing˃ Cloud-Based Computing for Business

Page 41: Harborough District Superfast Business Conference and Exhibition Three Swans Hotel 1 st October 2014 – 9am-2pm WELCOME

Breakfast \ Evening briefings between Oct 2014 and Oct 2015. Provide awareness of existing and emerging technologies, delivered as:

˃90-minute seminars (eBiz bytes)˃Delivered across Leicestershire˃Range of subject matter˃Delivered by expert practitioners˃Facilitates Q&A session and networking˃Delegates receive a copy of presentations

Page 42: Harborough District Superfast Business Conference and Exhibition Three Swans Hotel 1 st October 2014 – 9am-2pm WELCOME

To make the project accessible to ‘all’ at ‘any time’ the project will develop and deliver a series Webinars and e-learning modules relating to each event and workshop theme.

Accessed via www.ebusinessclub.biz and the Community support resource.

Page 43: Harborough District Superfast Business Conference and Exhibition Three Swans Hotel 1 st October 2014 – 9am-2pm WELCOME
Page 44: Harborough District Superfast Business Conference and Exhibition Three Swans Hotel 1 st October 2014 – 9am-2pm WELCOME

Provide dedicated, in-depth support to assist you in implementing ICT and innovation into your business processes

˃Delivered by team of appointed independent consultants

Page 45: Harborough District Superfast Business Conference and Exhibition Three Swans Hotel 1 st October 2014 – 9am-2pm WELCOME

Delivered early 2015 that will include key note presentations, expert panel, workshops and an ICT supplier exhibition area

˃Opportunity for local ICT suppliers to have a free exhibition stand

Page 46: Harborough District Superfast Business Conference and Exhibition Three Swans Hotel 1 st October 2014 – 9am-2pm WELCOME

˃ Complete feedback form˃ Pre-register interest in attending workshops˃ Complete SME enrolment form today!˃ Return completed form

Page 47: Harborough District Superfast Business Conference and Exhibition Three Swans Hotel 1 st October 2014 – 9am-2pm WELCOME

Contacts: eBusiness Club 0844 225 1959

˃Jon Egley – Project Manager, 07887 988792˃Sharon O’Connor - Events Co-ordinator, 01246 207207˃Carmel Hayes – Customer Services Adviser, 01246 207207

˃eBusiness Services Adviser:˃ Kam Atker – Leicestershire and 07971 403 786

Page 48: Harborough District Superfast Business Conference and Exhibition Three Swans Hotel 1 st October 2014 – 9am-2pm WELCOME

Cloud Computing and Big Data

Dr. Stephen Reiff-MarganiecSenior Lecturer in Computer Science,

University of Leicester

Page 49: Harborough District Superfast Business Conference and Exhibition Three Swans Hotel 1 st October 2014 – 9am-2pm WELCOME

Cloud Computing and Big Data Stephan Reiff-Marganiec

Page 50: Harborough District Superfast Business Conference and Exhibition Three Swans Hotel 1 st October 2014 – 9am-2pm WELCOME

Superfast BroadbandSuperfast Broadband

Enabling technologyReal business gains are at the higher

levels

http://www.wmemployers.org.uk/media/upload/WMES/WM%20Socio-economic%20framework/Enhancing%20access%20to%20ICT.pdf:

“ICT infrastructure on its own will not deliver any real impact; this can only be delivered by the presence of market appropriate applications that meet companies’ needs. These applications are generated by a mixture of HEIs and research organisations and businesses.”

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Page 51: Harborough District Superfast Business Conference and Exhibition Three Swans Hotel 1 st October 2014 – 9am-2pm WELCOME

Two Key Higher Level Two Key Higher Level TechnologiesTechnologiesBig DataCloud Computing

And questions:What are these? Why do they need fast connections?What about the business gains?

◦ SMEs◦ Start-ups

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Page 52: Harborough District Superfast Business Conference and Exhibition Three Swans Hotel 1 st October 2014 – 9am-2pm WELCOME

Big DataBig Data

http://googlecloudplatform.blogspot.co.uk/2014/07/google-cloud-platform-is-11-for-12-in-World-Cup-predictions.html

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Page 53: Harborough District Superfast Business Conference and Exhibition Three Swans Hotel 1 st October 2014 – 9am-2pm WELCOME

… … thank youthank you

Questions?

Stephan Reiff-MarganiecDepartment of Computer ScienceUniversity of Leicester

http://www.cs.le.ac.uk

[email protected]

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Page 54: Harborough District Superfast Business Conference and Exhibition Three Swans Hotel 1 st October 2014 – 9am-2pm WELCOME

Questions and Answers

Andrew Granger

Page 55: Harborough District Superfast Business Conference and Exhibition Three Swans Hotel 1 st October 2014 – 9am-2pm WELCOME

BT’s Mobile Fibre Broadband Showcase

Page 56: Harborough District Superfast Business Conference and Exhibition Three Swans Hotel 1 st October 2014 – 9am-2pm WELCOME

Thank you

Page 57: Harborough District Superfast Business Conference and Exhibition Three Swans Hotel 1 st October 2014 – 9am-2pm WELCOME

Harborough District Superfast Business Conference

Drop in advice session and Exhibition

12pm-2pm