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9/27/2016 1 HANDLING OBJECTIONS AND BARRIERS September 27, 2016 TYPE YOUR QUESTIONS & COMMENTS RAY LAMBERT Sr. Manager, Product Training

HANDLING OBJECTIONS AND BARRIERS9/27/2016 1 HANDLING OBJECTIONS AND BARRIERS September 27, 2016 TYPE YOUR QUESTIONS & COMMENTS RAY LAMBERT Sr. Manager, Product Training

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Page 1: HANDLING OBJECTIONS AND BARRIERS9/27/2016 1 HANDLING OBJECTIONS AND BARRIERS September 27, 2016 TYPE YOUR QUESTIONS & COMMENTS RAY LAMBERT Sr. Manager, Product Training

9/27/2016

1

HANDLING OBJECTIONS AND

BARRIERSSeptember 27, 2016

TYPE YOUR QUESTIONS & COMMENTS

RAY LAMBERTSr. Manager, Product Training

Page 2: HANDLING OBJECTIONS AND BARRIERS9/27/2016 1 HANDLING OBJECTIONS AND BARRIERS September 27, 2016 TYPE YOUR QUESTIONS & COMMENTS RAY LAMBERT Sr. Manager, Product Training

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WE HAVE THE IN.FORM SYSTEM…

WE HAVE THE TOOLS

• Certification

• The NSP team

• People who need us to “inform” them

…They are dying to know what we know!

SO WHAT’S HOLDING YOU BACK…

TOP 5 Objections and Barriers:

Page 3: HANDLING OBJECTIONS AND BARRIERS9/27/2016 1 HANDLING OBJECTIONS AND BARRIERS September 27, 2016 TYPE YOUR QUESTIONS & COMMENTS RAY LAMBERT Sr. Manager, Product Training

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TOP 5:

#5 Objection

“I’ve tried weight-loss programs in the past and yo-yo’d.

They don’t work for me.”

SO WHAT’S HOLDING YOU BACK…

#5 Solution:

Be confident that IN.FORM works.Respond with,

“Have you tried IN.FORM?

…you’d lose the weight and keep it off!”

SO WHAT’S HOLDING YOU BACK…

• Social support

• Accountability

• Holistic Approach

• Clinical Study

• Structure/content

WHY IS IN.FORM WORKING?

Page 4: HANDLING OBJECTIONS AND BARRIERS9/27/2016 1 HANDLING OBJECTIONS AND BARRIERS September 27, 2016 TYPE YOUR QUESTIONS & COMMENTS RAY LAMBERT Sr. Manager, Product Training

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• A proven system; DIET

• A permanent lifestyle change

• Training with multiple topics; habits of health, research

• Personalized Weekly Assessments (using eight health indicators; BioTracker)

WHY IS IN.FORM WORKING?

TOP 5:

#4 Weight-loss competition- so many programs…

SO WHAT’S HOLDING YOU BACK…

#4 Solutions:Feel more Confident about IN.FORM. (try it yourself!)

SO WHAT’S HOLDING YOU BACK…

Page 5: HANDLING OBJECTIONS AND BARRIERS9/27/2016 1 HANDLING OBJECTIONS AND BARRIERS September 27, 2016 TYPE YOUR QUESTIONS & COMMENTS RAY LAMBERT Sr. Manager, Product Training

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#4 Solutions:Tell stories. Share testimonials.

SO WHAT’S HOLDING YOU BACK…

#4 Solution:-review your materials-review your materials-and get RE-certified

(if you need to.)

SO WHAT’S HOLDING YOU BACK…

#3 FEAR…

SO WHAT’S HOLDING YOU BACK…

Page 6: HANDLING OBJECTIONS AND BARRIERS9/27/2016 1 HANDLING OBJECTIONS AND BARRIERS September 27, 2016 TYPE YOUR QUESTIONS & COMMENTS RAY LAMBERT Sr. Manager, Product Training

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Common Fears:

2. Fear of Public speaking7. Fear of FailureFear of Change?…Or Fear of Success?

SO WHAT’S HOLDING YOU BACK…

F.E.A.R.

F alseE videnceA ppearingR eal

SO WHAT’S HOLDING YOU BACK…

SO WHAT’S HOLDING YOU BACK…

Page 7: HANDLING OBJECTIONS AND BARRIERS9/27/2016 1 HANDLING OBJECTIONS AND BARRIERS September 27, 2016 TYPE YOUR QUESTIONS & COMMENTS RAY LAMBERT Sr. Manager, Product Training

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SO WHAT’S HOLDING YOU BACK…

“…What we fear doing most is usually what we most need to do.”

-Timothy Ferriss, from The 4-Hour Workweek

SO WHAT’S HOLDING YOU BACK…

Solution #3:

Key to Facing Fears:-Identify worst possible outcomes if...

SO WHAT’S HOLDING YOU BACK…

Page 8: HANDLING OBJECTIONS AND BARRIERS9/27/2016 1 HANDLING OBJECTIONS AND BARRIERS September 27, 2016 TYPE YOUR QUESTIONS & COMMENTS RAY LAMBERT Sr. Manager, Product Training

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Solution #3:

Face your fear:Public speaking; Toastmasters

SO WHAT’S HOLDING YOU BACK…

TOP 5:

#2 “IN.FORM CO$T$ too much…(really?)”

SO WHAT’S HOLDING YOU BACK…

#2 Solution: Respond with…“Compared to what…?”

SO WHAT’S HOLDING YOU BACK…

Page 9: HANDLING OBJECTIONS AND BARRIERS9/27/2016 1 HANDLING OBJECTIONS AND BARRIERS September 27, 2016 TYPE YOUR QUESTIONS & COMMENTS RAY LAMBERT Sr. Manager, Product Training

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#2 Solution: or “How much is your health worth…?”

(then, pause)

SO WHAT’S HOLDING YOU BACK…

#2 Solution: OR “How much is your health worth…- To Your spouse?- To Your children?”- To Your grandchildren?”

(then, pause)

SO WHAT’S HOLDING YOU BACK…

#1 Inertia:

SO WHAT’S HOLDING YOU BACK…

Page 10: HANDLING OBJECTIONS AND BARRIERS9/27/2016 1 HANDLING OBJECTIONS AND BARRIERS September 27, 2016 TYPE YOUR QUESTIONS & COMMENTS RAY LAMBERT Sr. Manager, Product Training

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Solution #1 Take (Massive) Action.

SO WHAT’S HOLDING YOU BACK…

Solution #1 • Write down a date for your

IN.FORM event. • Write down the first 5 steps

and schedule them.• Get a partner to help you

stay accountable.

SO WHAT’S HOLDING YOU BACK…

YOU HAVE THE IN.FORM SYSTEM

…So let’s get started THIS MONTH.

Page 11: HANDLING OBJECTIONS AND BARRIERS9/27/2016 1 HANDLING OBJECTIONS AND BARRIERS September 27, 2016 TYPE YOUR QUESTIONS & COMMENTS RAY LAMBERT Sr. Manager, Product Training

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TOP 5 reasons to start your IN.FORM groups in September!

#5: Summer’s over…

…busy Mom’s and dad’s can finally focus on themselves (and their extra pounds) after a busy Summer focusing on their children.

Do the math—There’s just enough time to start & finish your IN.FORM 13-week program before the Holidays!

TOP 5 reasons to start your IN.FORM groups in September!

#4: College F’sKids are back to school……And dorm food can be very, very comforting. Thus the Freshman 15 (lbs.).

Start a 3F Club (Fight-Freshman-Fifteen). Help young folks withlife-style education that will reward them well after graduation.

TOP 5 reasons to start your IN.FORM groups in September!

Page 12: HANDLING OBJECTIONS AND BARRIERS9/27/2016 1 HANDLING OBJECTIONS AND BARRIERS September 27, 2016 TYPE YOUR QUESTIONS & COMMENTS RAY LAMBERT Sr. Manager, Product Training

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#3:Its Football Season! How many guys do you know who loseweight playing fantasy football?

So, start a BELLY BUDDIES Club. The fellas can compete for real prizes and bragging rights. So by play-offs, --the weights off!

TOP 5 reasons to start your IN.FORM groups in September!

TOP 5 reasons to start your IN.FORM groups in September!

#2: …preventionTeaching and practicing habits of health NOW—before the holiday temptations and excess—ensures your team get’s strong results into the new year…and That’s a gift!

TOP 5 reasons to start your IN.FORM groups in September!

#1 reason – Free Product!

Page 13: HANDLING OBJECTIONS AND BARRIERS9/27/2016 1 HANDLING OBJECTIONS AND BARRIERS September 27, 2016 TYPE YOUR QUESTIONS & COMMENTS RAY LAMBERT Sr. Manager, Product Training

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SEPTEMBER START YOUR GROUP PROMO

Start a group with 5+ people and receive a $150 Product Credit.

New! Earn additional product credit based on your group sales

Goal Prize Total Product

CreditReach 600 QV in IN.FORM Product Sales Additional $150 product credit $300

Reach 1000 QV in IN.FORM Product Sales Additional $300 product credit $450

QUESTIONS?

NEW! Online IN.FORM Certification

• Certify from anywhere in the country!

• Recorded video trainings from expert coaches and doctorsoHow to get started!

oSee IN.FORM groups in action!

www.informcoaches.com

Page 14: HANDLING OBJECTIONS AND BARRIERS9/27/2016 1 HANDLING OBJECTIONS AND BARRIERS September 27, 2016 TYPE YOUR QUESTIONS & COMMENTS RAY LAMBERT Sr. Manager, Product Training

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SEPTEMBER IS THE MONTH TO GET CERTIFIED!

Special Introductory Price: $399 (reg. $549)

Savings of $150!Register by September 30th

FOR COACHES

Special Introductory Price: $49.99 (reg. $74.99)

Savings of $25!

Register by September 30th

Includes a Coach Manual plus 3 Participant Manuals! $45 value!

RECIPE CONTEST!

Win awesome prizes by sharing you recipes with us!

Submit your “IN.FORM Friendly” recipes to [email protected]

First 5 who submit a recipe will receive some NSP swag!

Page 15: HANDLING OBJECTIONS AND BARRIERS9/27/2016 1 HANDLING OBJECTIONS AND BARRIERS September 27, 2016 TYPE YOUR QUESTIONS & COMMENTS RAY LAMBERT Sr. Manager, Product Training

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THIS WEEK’S WINNERS

Sarah HillPaula SeekellCindy Fiege

Shirley Goodrich

Drawing winner

Cindy Fiege

IN.FORM CHALLENGE

Begins Now!• No registration period. Sign up anytime!

• 13 weeks of healthy transformation

• Prizes awarded quarterly

• IN.FORM coaches win too!

• Must have an NSP Account

www.naturessunshine.com/challenge

IN.FORM CHALLENGE

Winner Participant’s Prize Coach’s Prize

1st Place $1,000 Cash

Photo shoot ($200)

Make-over ($500)

Convention for 2 (no travel)

$300 Product Credit

$500 Cash

2nd Place $500 Cash

Photo shoot ($200)

$200 Product Credit

$250 Cash

3rd Place $250 Cash

Photo shoot ($200)

$100 Product Credit

$125 Cash

Page 16: HANDLING OBJECTIONS AND BARRIERS9/27/2016 1 HANDLING OBJECTIONS AND BARRIERS September 27, 2016 TYPE YOUR QUESTIONS & COMMENTS RAY LAMBERT Sr. Manager, Product Training

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NEXT WEBINARTuesday, October 4th

11 am MDT

THANK YOU!