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Knightswood Early Years Centre
HANDBOOK
2014 ‐ 2015
This book is available in alternative formats. Please contact the Centre for further information.
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Visions, Values and Aims of Education Services Glasgow City Council's vision is to create a prosperous city for all Glaswegians. By a 'prosperous city', we mean a healthy, clean and safe city, with a strong economy, where citizens of all ages and backgrounds can work, learn and thrive. Education Services is committed to this vision and to working with partner services both within and outwith the Council to deliver efficient and effective services to all children and families. Our Visions
Ensure that every person has the opportunity to be a successful learner, confident individual, responsible citizen and an effective contributor.
Communities are empowered and we will work with them to promote high expectations and aspirations.
Celebrate diversity and reduce inequalities. Our Values
Put service users first and promote rights and responsibilities.
Embed trust, respect, wisdom, justice and integrity in all that we do
Actively work in collaboration and cooperation with all who provide services to people in Glasgow.
Our Aims
Independence, choice and opportunities for all.
Protect and support our most vulnerable children and families.
Continuously improve outcomes for all in relation to: learning, working, healthy, safe and vibrant.
Our Key Priorities
Raise attainment and achievement for all.
Develop further Curriculum for Excellence
Meet the needs of all learners, in particular those with additional support needs.
Develop further the Early Childhood and Extended Services strategy.
Improve our approaches to finance and resource management.
Work with partner services to improve further outcomes for children, young people and their families.
AIMS OF KNIGHTSWOOD EARLY YEARS CENTRE
Treat all children as individuals with care and respect
Provide a safe, interesting, stimulating and caring environment which supports the health and wellbeing of each child
Encourage ‘active’ learning which nurtures, motivates and inspires our young children to achieve their fullest potential
Promote positive behaviour and a positive ethos which reflects the rights of each child and promotes their individual needs
Provide and promote effective staff development which inspires staff to provide the highest quality of learning and teaching
Promote and develop a curriculum which takes account of the age and stage of the children and promotes learning based on national and local priorities
Develop effective partnership with parents and our surrounding community
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Dear Parent,
I would like to take this opportunity of welcoming you and your child to Knightswood Early
Years Centre.
We aim to make your child’s time at nursery a pleasant and enjoyable experience where he /
she can feel confident to investigate and enjoy new experiences.
We aim to help your child become confident about what they can do and to encourage the
development of relationships with others. We hope that it will be an enjoyable time for you
too!
This handbook tells you about how we do that through the education service we offer and
also gives important information about health, safety and security of children. Please read
these parts carefully as, like you, the safety of the children is of the utmost importance.
As parents and carers you have a very important role in your child’s development. In the
centre we will work alongside parents in promoting, nurturing and supporting your child’s
learning and development.
Our most recent inspection reports can be viewed at:
http://www.educationscotland.gov.uk/Images/KnightswoodInspection_tcm4‐715497.pdf
http://www.scswis.com – insert Knightswood Early Years Centre
A warm welcome and new friends are just inside our door. Please come in.
Yours sincerely Liz Rowan Head of Centre
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INFORMATION ABOUT THE CENTRE
NAME AND ADDRESS OF THE CENTRE:‐ Name: Knightswood Early Years Centre
Address: 2150 Great Western Road
Glasgow
G13 2AB
Tel: 0141 954 0127
Fax: 0141 959 3242
E Mail: Headteacher@knightswood‐nursery.glasgow.sch.uk
Our main entrance is at the right side of St Ninian’s Primary School and can be
reached via the entrance on Blairdardie Road.
There are no parking facilities and we respect that all car drivers use Blairdardie Road.
We ask drivers to adhere to the parking signs and comply with NOT parking on the
yellow lines or in front of school gates.
The Flowertots Rooms 0 – 2
The Skye Room
2 - 3
The Wallace
Room 3 - 5
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STAFF WITHIN THE CENTRE
Head of Centre: Liz Rowan Depute Head of Centre: Michelle Smith Team Leader: Audrey Drummond
Child Development Officer Martha Osborne
Child Development Officer Tracy Donald
Child Development Officer Rebecca Thaw
Child Development Officer Fiona Kerr
Child Development Officer Beth Madden
Child Development Officer Nicola Ferguson
Child Development Officer Jackie Moir
Child Development Officer Frances Heaney
Child Development Officer Karen Allan
Child Development Officer Anne Graham
Child Development Officer Jamie Lee Sorley
Clerical Assistant Sharyn Dunbar Catering Assistant Laura Hay Day Cleaner Linda Johnstone Janitor George Barr
All of our staff will be only too pleased to help you in any way they can.
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INFORMATION ABOUT US:‐ The Centre offers:
12 (FTE) places in the 0 ‐2 room
15 (FTE) places in the 2 ‐ 3 room
24 (FTE) places in the 3 – 5 room
The service offers various options of full week/full day; part week/part day; term time or full
year places.
The centre is non‐denominational and co‐educational.
We respect and welcome children and parents of all religions, faiths and beliefs.
2014‐2015 Holiday List – (Term time)
Dates closed: 2014 Monday 11 August In‐Service Day Tuesday 12 August In‐Service Day Wednesday 13 August Nursery Re‐opens
Thursday 18 September In‐Service Day Friday 19 September In‐Service Day Friday 26 September Public Holiday Monday 29 September Public Holiday Monday 13 October Closed for October Break Monday 20 October Nursery Re‐opens Monday 22 December Closed ‐ Christmas Break
2015 Monday 5 January Nursery Re‐opens Monday 9 February Mid‐Term Tuesday 10 February Mid‐Term Wednesday 11 February In‐Service Day Friday 3 April Closed for Easter Break Monday 20 April Nursery Re‐opens Monday 4 May Public Holiday Thursday 7 May In‐Service Day
Friday 22 May Public Holiday Monday 25 May Public Holiday
Wednesday 24 June Schools close for summer break
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2014‐2015 Holiday List – (52 weeks)
2014 Monday 11 August In‐Service Day Tuesday 12 August In‐Service Day Wednesday 13 August Nursery Re‐opens Thursday 18 September In‐Service Day Friday 19 September In‐Service Day Friday 26 September Public Holiday Monday 29 September Public Holiday Wednesday 24 December Close for Christmas Break 2015 Monday 5 January Nursery Re‐opens
Wednesday 11 February In‐Service Day
Friday 3 April Public Holiday (Good Friday) Monday 6 April Public Holiday (Easter Monday) Monday 4 May Public Holiday Thursday 7 May In‐Service Day Friday 22 May Public Holiday Monday 25 May Public Holiday Monday 20 July Public Holiday
**Childcare year finishes 7 August 2015
CENTRE INFORMATION
The centre opening hours are currently:‐ 8.00am ‐ 5.30pm
TERMTIME 8.35am ‐ 11.45am
(entitlement) 12.50pm ‐ 4.00pm
If you require extra childcare hours, please contact the Head of Centre as soon as possible and put your request in writing. Full time places are allocated in accordance with Glasgow City Councils Admissions Policy (see below)
ADMISSIONS POLICY
Glasgow City Council has an Admissions Policy which applies to all Early Years Centres and Nurseries. Area admission panels meet regularly to consider priority applications. The admissions policy explains the priority system. Please ask the Head of Centre for further information. A list of scheduled Admissions Panel dates are available from the nursery office.
YOUR CHILD’S FIRST TIME AT NURSERY When a place is offered, you and your child will be given a start date for nursery. We have introduced home visits prior to your child’s first visit to nursery. The home visits allow us to build a relationship with you and your child in their own environment and provides an opportunity for us to gather further information on your child’s development and interests. After your child’s first visit, there will normally be a settling in period which may take a few weeks depending on how confident your child is to leave you. This will allow your child, staff and you to get to know each other and exchange useful information about your child’s experiences. You and your child will be asked to complete an ‘All About Me’ booklet on the first visit or at enrolment. This will allow your child’s key worker to plan for your child’s learning. In addition an individual care plan will be completed with you, ensuring staff have the necessary information to care for your child’s needs appropriately
ATTENDANCE Children benefit considerably from regular attendance at an Early Years Centre. If children do
not maintain an overall, reasonable attendance, consideration may be given to offering the
place to another child who has been unable to secure a place. Staff should be informed about
the reason for the child’s absence within two or three days. Attendance registers are
monitored on a regular basis.
A CURRICULUM FOR CHILDREN AGED 0 – 3 YEARS
PRE‐BIRTH TO THREE
Pre‐birth to Three ‐ Positive Outcomes for Scotland’s Children and Families identifies four key principles: Rights of the Child, Relationships, Responsive Care and Respect.
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RIGHTS OF THE CHILD
Within the United Nations Convention on the Rights of the Child (UNCRC) is the principle that children should be valued and respected at all levels and have the right to have their views heard and acted upon. Children’s rights are defined in many ways, including a wide spectrum of civil, cultural, economic, social and political rights. The main principles are dignity, privacy, choice, safety, realising potential, equality and diversity. All children have the right to thrive and be nurtured by adults who promote their general wellbeing, health, nutrition and safety.
RELATIONSHIPS
Relationships begin with the care and attention that babies experience whilst in the womb. As a result of this, babies are born with a predisposition to form relationships and make connection with others. Love is essential in building close and companionable relationships with babies and young children. Welcoming smiles, hugs, consistency and reassuring comments help babies to develop trust and an understanding that their needs will be met.
RESPONSIVE CARE
Responsive care means knowing and accepting children and respecting that they are unique individuals. As a result of adults being responsive and affectionate, babies start to trust the adults around them and are more likely to feel secure within themselves. Adults need to demonstrate a sensitive and caring approach through words and facial expressions. Providing companionship, time and physical affection is essential if children are to feel, safe, secure and valued. In many early years settings, a clearly defined key person system enables staff to build close, one‐to‐one relationships with young children and members of their family. Responsive care means building close relationships with children, being observant of them and meaningfully involved with them.
CURRICULUM FOR CHILDREN AGED 3 – 18 YEARS
CURRICULUM FOR EXCELLENCE
The 3–18 curriculum aims to ensure that all children living in Scotland develop the attributes,
knowledge and skills they will need to flourish in life, learning and work.
The knowledge, skills and attributes learners will develop will allow them to demonstrate four
key capacities – to be successful learners, confident individuals, responsible citizens and
effective contributors.
WHAT ARE EXPERIENCES AND OUTCOMES?
The experiences and outcomes are set out in lines of development which describe progress in learning, they are organised into eight curriculum areas.
Expressive arts Health and wellbeing
Languages Mathematics
Religious and moral education Sciences
Social studies Technologies Further information on Curriculum for Excellence can be found at http://www.educationscotland.gov.uk/parentzone/index.asp
PLANNING
Staff within the centre carefully plan and support activities to develop each child’s learning.
In addition to what the children learn, staff think about ‘how’ children learn and prepare
activities for the children using these strategies. Long term planning for the year involves
identifying topics or themes for learning to allow children to work through the curriculum at a
steady pace.
Short Term Planning allows time for observing and assessing the children’s progress and
provides an opportunity to decide the weekly or daily programme.
Observations allow staff to take note on how much progress each child has made and then
allow them to plan for the individual child.
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In addition to our in house planning procedures, we as an establishment are required to
complete an annual improvement plan which is submitted to the Education Department.
Our priorities for August 2014 – July 2015 are:
1 Promoting Children’s Rights 2 Assessment and Moderation 3 Taking Learning Outdoors
ASSESSMENT AND RECORDING Assessment is a gradual process, particularly as many children are learning a variety of things all at once. Staff are skilled in assessing children’s stage of development, which allows staff to plan effectively and challenge children appropriately. It is essential that planning for children is based on their prior learning and special interests. Staff may identify a child with a particular need which may range from needing support from an outside agency to needing support for more challenging activities. If this happens, parents will be consulted first, and offered advice and support on how staff plan to support their child. Through consultation with the Head of Centre and Senior Management staff, children’s progress and development is monitored and evaluated. Within the 0‐3 rooms staff record and compile evidence of learning the children have participated in. Within the 3‐5 room staff support children and encourage them to be involved in compiling their own folio of work.
REPORTING TO PARENTS
Throughout the year, opportunities are provided for parents to meet with their child’s key
worker to discuss their child’s progress and development. Prior to children leaving nursery
for primary school, an assessment record is presented to children and parents. The report is
discussed and a copy is forwarded to the child’s primary school.
ADDITIONAL SUPPORT NEEDS ‐ ACCESSIBILITY STRATEGY The establishment has a duty to ensure that all our children have equal access to the curriculum, supported as appropriate to their individual needs. This covers not only the content of planned activities and teaching strategies but also minor adaptations to the physical environment of our buildings to address the needs of children with physical or sensory impairments. We also need to ensure that parents and carers who have a disability have equal access to information about their child. This will involve, for example, relocating the venue for parents/carers meetings to facilitate physical access; provision of an interpreter
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for people who have a hearing impairment; agreeing a phone contact system to provide direct feedback to parents and carers. Glasgow City Council has a duty, as outlined in the Standards in Scotland’s Schools (2000) Act, to ensure that you child achieves their potential. Glasgow’s Education Services is committed to the inclusion of all children and young people with additional support needs, where possible, within mainstream schools. This is in accordance with the statutory requirement in the 2000 Act. It is also part of Glasgow’s policy to maintain a range of special educational establishments. This recognises the key role to be played by specialist provisions in addressing severe low incidence disabilities. The authority recognises that there are a wide range of factors, which may act as a barrier to your child’s learning. We are committed to working closely with parents and carers to ensure that you are fully involved in overcoming barriers to learning. Additional support needs may be linked to a learning difficulty or disability but could also apply to a child or young person suffering from bereavement who requires pastoral support, a more able child/young person or those with a particular talent, which needs to be fully developed. The policy requires all establishments to provide an environment where children and young people with additional support needs are actively encouraged to be effective learners and benefit form their school education.
Any parent/carer seeking further advice regarding this policy should contact the Headteacher in the first instance.
Further information relating to Additional Support Needs is also available on the Glasgow City Council website . www.glasgow.gov.uk/index.aspx?articleid=8627
Further information and support for parents of children and young people with ASN. Can be found at the following places:
(a) Children in Scotland: Working for Children and Their Families, trading as “Enquire – the Scottish advice and information service for additional support for learning”, a charitable body registered in Scotland under registration number SC003527; (b) Scottish Independent Advocacy Alliance, a charitable body registered in Scotland under registration number SC033576; and (c) Scottish Child Law Centre, a charitable body registered in Scotland under registration number SCO12741.”
PARENT PARTNERSHIPS
Parents are the most important people in children’s lives. You have already taught your child more in the first few years than we can possibly hope to achieve. We need you to tell us of your experiences with your child, and to inform us about any concerns to allow us to work together for the benefit of your child. Staff aim to build genuine partnerships with parents. Parents are always welcome at the nursery. Your help may often be called on for support with outings, sewing, library, fundraising etc. Please speak to your child’s key worker if you are interested in helping out at any time. Your support is always welcome. We aim to keep our parents up to date with nursery life as much as possible. We use a variety of methods to keep you informed:
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1) Newsletters are issued every 4‐6 weeks and contain relevant information about nursery
life. 2) Notices are displayed on the nursery notice board, or on room doors when required. 3) Parent evenings are arranged usually twice in the year, the first one is usually around
October. This gives you the opportunity to come along and hear news about what happens within the nursery; have the opportunity to meet with your child’s key worker to discuss how your child has settled in and have an informal chat. The second meeting is June and is more a formal meeting where you will have the opportunity to meet your child’s key worker on a one to one basis to discuss your child’s progress. On occasion, there may be a parent evening around December to discuss your child’s progress.
4) A variety of parent workshops are arranged throughout the year. Workshops are based on areas of interest indicated from parent questionnaires or other significant developments within early years e.g. healthy eating; transition to school.
Please be aware that your child’s key worker is available at any time if you need to discuss your child’s progress throughout the year.
TRANSFER TO PRIMARY SCHOOL Children, who become five during the year beginning 1 March 2010 and 28 February 2011, are eligible to start school at the beginning of the next school session, which will start in August 2015. All such children should be registered at the local primary school during the month of November 2014. Notices about the exact dates and times for registering children will appear in the local press in November. Notices will also be displayed in this Centre prior to the enrolment date. Information on deferring entry to school can be obtained from the Head of Centre. PLEASE NOTE THAT THERE IS A STATUTORY REQUIREMENT FOR ALL CHILDREN TO ATTEND SCHOOL BY THE FIRST ENTRY DATE AFTER THEY ATTAIN THEIR FIFTH BIRTHDAY. Information about placing requests to a school of your choice, or for early entry to school, can be obtained from this Centre, from your local primary school, or from Education Services. (Useful addresses are listed at the end of the handbook.)
LIAISON ARRANGEMENTS It is the aim of the nursery that children going on to school have an enjoyable and relaxed experience. The nursery works in partnership with all associated primary schools throughout the year to help plan and prepare a programme for the children transferring to School. Some of the plans include; primary teacher visiting the children at nursery; school induction days for the children with parent workshops on those days; nursery staff visiting the school to observe practice within the primary one classroom; buddy partners for the children with primary aged children; children participating in playtimes and other additional curriculum work.
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PARTNERSHIPS WITH OTHERS
We keep close links with other early years centres, sharing ideas and sharing staff development opportunities when possible. We also work closely with a variety of universities, colleges and secondary schools providing student placements and work experience opportunities. In addition we have support from specialists such as health visitors, speech and language therapists, network support teachers, psychologists and social workers. The staff will work co‐operatively with the relevant agencies to meet the needs of children and their families.
MEDICAL AND HEALTH (Information and Procedures)
It is important that staff are informed about any medical condition which requires treatment or any circumstances which would affect the child’s progress. While staff are not required to administer medicines or treatment as part of their official duties, nevertheless, in the interests of the child, most staff are willing to administer prescribed medicines at the discretion of the Head of Centre. ONLY PRESCRIBED MEDICINES CAN BE GIVEN BY STAFF TO CHILDREN i. Requests to administer prescribed medicines should be made in writing, with clear
instructions about what is involved.
Please ask the staff for the appropriate form, which should be completed and returned as soon as possible.
All prescribed medicines which should be clearly labelled with the child’s name will be kept by the staff in a safe place. Medicines should not be in the child’s possession, or placed with the child’s clothing or property, at any time.
ii. Any procedures to be undertaken in the event of a medical condition which requires urgent treatment must be agreed with the Head of Centre, and fully described to staff.
iii. Telephone numbers and names of emergency contacts should be made available to
staff for use in the event of accident, illness or serious emergency.
It is the responsibility of parents to inform the staff of any changes to emergency contacts or telephone numbers
iv. Dentists and dental hygienists continue to visit children under 5, providing advice and
information. The permission of parents is requested prior to any dental inspection.
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v. It is essential to report any infections, such as head lice, scabies or impetigo, or
diseases such as German Measles, to the Head of Centre, so that other parents and in the latter case, pregnant women in contact with the Centre, can be informed.
In the event of an injury or accident in the nursery, first aid will be administered by a member of staff who is a recognised first aider. You will be informed as soon as possible. If it is a minor injury, it too, will be dealt with and you will be advised, either at the time or when the child is being collected.
HEALTHY LIVING POLICY The nursery implements a health living policy. We aim to offer your child a healthy, nutritious and fun snack. We also aim to educate your child on leading a healthy lifestyle and how they can help to look after their own health.
Snacks vary on a weekly basis – cereals, toast, yoghurts, crackers and cheese spread, etc and fresh fruit is offered every day with the choice of water or milk to drink. Full provision is made for children with allergies. Details of any allergies and procedures to be followed should be provided in writing to the Head of Centre. Birthdays are celebrated and a small gift is provided for the children. However, birthday cakes are not used due to the number of children within the centre and in line with the promotion of healthy living.
SMOKING Glasgow City Council operates a No Smoking policy in all educational establishments.
POLICY ON TAKING PHOTOGRAPHS Glasgow City Council has a policy dealing with photographs taken of individuals on premises occupied or managed by the Council or at events organised by the Council:
photographs should not be taken of school pupils on occasions and in locations where there is a reasonable expectation of privacy: normally for example, young people would not expect to be photographed in the classroom, playground, or other areas of the school or during lessons on the sports field or at the swimming pool, without prior arrangement;
sporting events, stage appearances and other similar occasions, will be considered to be public event and photography will be permitted;
where there is a reasonable expectation of privacy, permission to take photographs should not be assumed, in the case of young people under 16 years of age, without the written consent of their parent or guardian; in the case of young people aged over the age of 16 this would refer to the young people themselves;
parents and young persons over 16 years of age should understand that sporting events, stage appearances and the like, where there is an audience, are public events and it is likely that photographs will be taken
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the policy applies to all photographs and digital images, however taken, including images taken by any camera, camera mobile telephone, video camera or similar equipment.
A full copy of the policy is available for inspection at Council premises
SAFETY
To ensure the safety of children, it is a requirement that only a responsible adult can bring or collect any child from an Early Years Centre.
SECURITY
You are required to sign your child in and out of nursery. Please make all adults who are responsible for escorting / collecting your child aware of these very important procedures. If your child is to be collected by someone unknown to the staff, please let your keyworker or office staff know of this arrangement.
The nursery operates a secure door entry system.
In the event that you need entry to the nursery at any other times, you are asked to adhere to the following procedure:
1. On arrival, press the button for the nursery. 2. When the buzzer is answered, please confirm who you are. Once staff identify you,
entry will be given. 3. On arrival at the top of the stairs, there is a 30 second delay before the 2nd door will
deactivate. Please be patient when waiting for the door to release. 4. On exiting the building, please press the green button on the left side of the door,
then the door will release to allow you to exit. Repeat this at door 2 at the bottom of the stairs
Please be reminded that you should not hold the door open for other adults. The safety of the children is paramount and we encourage parents to gain access by using the buzzer entry system.
THE BUTTON HAS DELIBERATELY BEEN PLACED OUT OF THE REACH OF CHILDREN, PLEASE DO NOT LIFT THEM UP OR ALLOW THEM TO PRESS THE BUTTON.
CLOTHING
In the interest of safety, jewellery should not be worn. It is preferred that your child wear suitable indoor shoes, NOT slippers as they can be too soft and result in injuries through tripping. (Black pumps are inexpensive). You are required to change your child’s shoes before they enter the playrooms.
Buckles, straps and loops on clothing are also very risky.
We suggest that your child wears comfortable clothing, which is suitable for messy play, active climbing or outdoor activities. Football strips are not appropriate for within the nursery establishment.
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It is advisable to label your child’s clothing and shoes. You are required to ensure your child brings clothing appropriate to the outdoor weather, this means that your child can participate in outdoor play, regardless of the weather. Nursery t‐shirts and sweatshirts are available to buy. Glasgow City Council is concerned at the level of claims being received regarding the loss of children and young peoples clothing and/ or personal belongings. Parents/Carers are asked to assist in this area by ensuring that valuable items and unnecessarily expensive items of clothing are not brought to the establishment. Parents/Carers should note that the authority does not carry insurance to cover the loss of such items and any claims submitted are likely to be met only where the authority can be shown to have been negligent.
OUTINGS All our outings are planned with care. We make safety our first priority. Appropriate risks assessments are completed for each outing. At enrolment, parents are asked to complete a consent form for children to participate on local outings at short notice. Written permission is required for outings, which are further than the local area. Parent helpers are often required to assist on outings.
FUNDRAISING
Knightswood Early Years Centre is a local authority establishment. We receive an annual budget, which allows us to purchase creative materials and other necessary resources throughout the year. It is therefore necessary to have a supplement in order to fund children’s parties, trips and other special events. Along with a contribution towards the nursery toyfund, we have fundraising activities throughout the year. Some activities which were very successful this year included Sponsored Commonwealth Games; Pink Walk with St Ninian’s Primary School, Webb Ivory Christmas Catalogue, Christmas Raffle. All of the fundraising events this year were very successful and helped us purchase Christmas gifts, Easter gifts, Mother’s Day/ Father’s Day gifts, Mr Giggles Magic Show and gifts for our leavers and returners.
INFORMATION IN AN EMERGENCY We make every effort to maintain a full education service, but on some occasions, circumstances arise which lead to disruption. Centres may be affected by, for example, severe weather, temporary interruption of transport, power failures, or difficulties with fuel supply. In such cases we shall do all we can to let you know about the details of closure or re‐
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opening. We shall keep you in touch by using letters, notices in local shops, and community centres, announcements in local churches and announcements in the press and on local radio.
DATA PROTECTION ACT (1998)
Information on young people, parents and guardians is stored on a computer system, and may be used for teaching, registration, assessment and other administrative duties. The information is protected by the Data Protection Act 1998, and may only be disclosed in accordance with the Codes of Practice. For further information please contact the Centre.
THE FREEDOM OF INFORMATION (Scotland) ACT 2002
The Freedom of Information (Scotland) Act 2002 enables any person to obtain information from Scottish public authorities. The Act applies to all Scottish public authorities including: The Scottish Government and its agencies; Scottish Parliament; local authorities; NHS Scotland; universities and further education colleges; and the police. Public authorities have to allow access to the following information:
The provision, cost and standard of its service
Factual information or decision making
The reasons for decisions made by it. The legal right of access includes all types of “recorded” information of any date held by the Scottish public authorities. From 1st January 2005, any person who makes a request for information must be provided with it, subject to certain conditions. Further information is provided on the Glasgow City Council web‐site: www.glasgow.gov.uk/en/yourcouncil/freedomofinformation
DEALING WITH RACIAL HARASSMENT The Race Relations Act 1976 makes it unlawful to discriminate against someone because of his/her colour, race, nationality, ethnic or national background. The Act makes it the duty of Glasgow City Council to eliminate unlawful racial discrimination. In 1999 the guidelines ‘Dealing with Racial Harassment’ were issues to assist all teaching staff in dealing with such incidents. The adoption of an anti‐racist approach should be seen as one part of the continuing attempt to improve the quality of education. Glasgow City Council recognises that support from the home is essential if these aims are to be achieved. Every child in Glasgow has the right to be happy and secure at an establishment.
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EQUALITY ACT 2010
The Equality Act 2010 protects certain characteristics. In the delivery of education the characteristics that are protected are disability, gender reassignment, race, religion or belief, sex or sexual orientation, pregnancy and maternity. When making decisions in relation to admissions, exclusions, the provision of education, benefits, facilities and services and any other relevant decisions the centre has a duty to have due regard to the need to— (a) eliminate discrimination, harassment, victimisation and any other conduct that is prohibited under the Equality Act 2010; (b) advance equality of opportunity between persons who share a relevant protected characteristic and persons who do not share it; (c) foster good relations between persons who share a relevant protected characteristic and persons who do not share it.
PRIVACY
As a local authority our schools and early years establishments process information about children and young people in order to provide education and care. In doing so we must comply with the Data Protection Act (1998). This means, amongst other things that the data held about children and young people must only be used for specific purposes.
However, you should be aware that we may use this information for other legitimate purposes and may share this information where necessary with other public bodies or where otherwise required by law. We may also use any information for research purposes. However, all personal data is treated as confidential and used only in accordance with the Data Protection Act and the Information Use and Privacy Policy approved by the City Council. For further information please see our full privacy statement at www.glasgow.gov.uk/index.aspx?articleid=2895.
SUGGESTIONS AND COMPLAINTS
We are committed to maintaining and improving our service. If you have any suggestions to make about the service, please contact the Head of Centre in the first instance. Similarly, if you have a complaint about any aspect of the service, you should contact the Head of Centre. If you feel your complaint has not been dealt with satisfactorily, please contact
Customer Liaison Unit Education Services Glasgow City Council City Chambers East
John Street Merchant City
Glasgow G1 1HL
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The Scottish Care Commission regulate all Care Services under the Regulations of Care (Scotland) Act 2001.
You can contact them at:
Scottish Care Commission
Central West Region 4th Floor
1 Smithhill Street Paisley PA1 1EB
Telephone: 0141 843 4230 Fax: 0141 843 4289
USEFUL CONTACTS
Maureen McKenna Executive Director of Education
0141 287 4551
Ian Robertson Assistant Director of Education
0141 287 4561
Jim Wilson
Head of Service (North West) 0141 287 4573
Heather Douglas Early Years Manager
0141 287 4493
Amanda Kerr Early Years Service Manager
0141 287 5815
Linda McIlroy Early Years Service Manager
0141 287 4719
ASSOCIATED PRIMARY SCHOOLS:
Blairdardie Primary School 78 Kearn Avenue
Glasgow G15 6HL
Corpus Christi Primary School 179 Pikeman Road
Glasgow G13 3BH
Knightswood Primary School
36 Knightscliffe Avenue Glasgow G13 2TE
St Brendan’s Primary School 170 Hawick Street
Glasgow G13 4HG
St Ninian’s Primary School 2150 Great Western Road
Glasgow G13 2AB
St Patrick’s Primary School 10 Perth Street
Glasgow G3 8UQ
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Notre Dame Primary School 66 Victoria Crescent Road
Glasgow G12 9JL
St Pauls Primary School 17 Primrose Street
Whiteinch Glasgow G14 0TF
ASSOCIATED EARLY YEARS ESTABLISHMENTS:
Cloverbank Nursery School 193 Moraine Avenue
Glasgow G15 6LG
Kelso Nursery School C/o St Brendan’s Primary
170 Hawick Street Glasgow G13 AHG
Pikeman Nursery School / Family Learning
Centre 21 Archerhill Road
Glasgow G13 3NJ
Rowena Nursery School c/o Knightswood Primary School
36 Knightscliffe Avenue Glasgow G13 2TE
Sandy Road Day Nursery 557 – 561 Dumbarton Road
Glasgow G11 6HE
Sandyford Day Nursery c/o St Patrick’s Primary School
10 Perth Street Glasgow G3 8UQ
Thirlstane Day Nursery c/o Yoker Primary School
56 Craggan Drive Glasgow G14 0ES
Elie Street Nursery 30 Havelock St, Glasgow G11 5JE 0141 334 0250
Although this information is correct at the time of printing, there could be changes affecting any of the matters dealt with in the document: a. before the commencement or during the course of the school year in question; b. in relation to subsequent school years;
