Hampshire County CouncilCorporate Services Transformation Programme

Schools Forum – 9 July 2012Carolyn Williamson

Director of Corporate Resources

Corporate Services Review

• County Council engaged private sector consultants to work with us to review our core corporate services functions

• Objective to:– Reduce costs– Improve services– Create strategic capacity – Develop an operating model as a platform for the

future.

• The vision is to create a single integrated Corporate Services function including:– Strategic & Business Development– Policy, Governance and Procurement– Corporate Resources

Corporate Resources

• Redesign of all corporate resources to create a single integrated entity

• Creation of an Integrated Business Centre (IBC) as an entirely new transactional function

• The IBC will be designed to use best practice processes with a focus on both efficiency and customer services

• Strategic advice and support will be provided via business partners drawing on specialist HR, Finance and IT staff and knowledge bases

Transformation Plans

• Private Sector Partner selected to bring the best of the private sector whilst allowing us to retain our Public Sector ethos

• Embarking on a significant transformation programme

• Essential that we communicate, consult and engage with our partners during this period of change

• Services for schools are already among the most efficient

• May be potential opportunities for extending or further developing services to Schools and Academies

Engagement Mechanism

• Full engagement via workshops during design phase

• Schools forum delegate engagement to a small representative group

• Specific presentations to more technical staff post design phase

• Update presentation(s) to subsequent Schools forum meetings