HALF-YEARLY REPORT-i 2016 HiRiNGcontent.timesjobs.com/docs/HealthcareHYI2016.pdf · 2 HY 216 HALF-YEARL T-I T he healthcare industry witnessed a 1 per cent rise in talent demand Jul-Dec

HY-I 2016 1

HALF-YEARLY RECRUITMENT REPORT-I

HiRiNG TRENDS & PROJECTIONS

2016

HALF-YEARLY REPORT-i 2016

HY-I 2016 2


The healthcare industry witnessed a 1 per cent rise in talent demand Jul-Dec 2015. hiring was largely stable in September and October. experts say there are vast opportunities in R&D and medical tourism. Demand for production, maintenance, quality assurance and control roles is also increasing. Core

medical, health, biotechnology and pharmaceutical specialisations saw significant demand. Paediatricians with over five years of experience saw huge demand. In the coming months, demand for doctors, nurses, medical professionals, sales professionals and technology experts is expected to rise. Opportunities for healthcare professionals across experience levels are also gaining ground abroad. Back home, Delhi NCR and Bengaluru rule the healthcare job market. India is now a land of opportunities for players in medical devices. The overall Indian healthcare market today is worth $100 billion and is expected to grow to $280 billion by 2020, a compound annual growth rate of 22.9 per cent, according to a report by the India Brand equity Foundation.

KEY TAKEAWAYSn Demand was high for doctors and medical professionals across specialities

n Paediatrics, cardiology, anaesthesiology and physiotherapy were sought-after specialisations

n Opportunities continue to grow in biotechnology, pharmaceutical and R&D

n Technology professionals were in demand at middle and senior levels

n International locations claimed maximum job share for experienced professionals

Demand up for doctors, medical professionals across specialities

HEALTHCARE & PHARMA

MArKET AvErAgE dEMAnd And induSTrY dEMAnd

84

Jun 15 Dec 15

Healthcare & Pharma

Market average

100.00

92.50

85.00

77.50

70.00

8583

Base year Dec 2010 = 100

88

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n healthcare sales, pharma had maximum job share, demand fell by 2-5%

n Demand for nursing rose 10%; job share was 2%

n Specialisation in analytical chemistry reported 11% rise in demand

n Demand for radiologists was up by 28%; job share negligible

n Medical transcription emerged as desired role with 30% rise in demand

n Sales/BD with 19% job share saw 5% drop in demand

n Demand for doctors, medical professionals fell by 3% despite major job share

n Business management saw 11% rise in demand in Jul-Dec 2015

n Medical writers witnessed 4% rise in demand at entry level

n Customer service/tele calling reported 2% rise in demand

n FunCTiOnAL ArEAdemand for support roles

n Despite maximum job share, demand dropped in Mumbai by 2%

n International locations continued to witness rise in talent demand (17%)

n Delhi NCR with 16% job share reported 2% drop in demand

n Among tier II locations, Indore posted 15% rise in demand

n Tamil Nadu (except Chennai) saw 5% rise in demand in Jul-Dec 2015

n TOP LOCATiOnSJob grows in foreign lands

Share of jobs in top locations

Mumbai

Delhi NCR

Bengaluru

Hyderabad

West Bengal

Others

19%

16%

13%

8%

6%

38%

n ArEA OF SPECiALiSATiOnHiring across core verticals

Share of jobs in area of specialisation

4%

Healthcare sales

Medical/ pharmaceutical

Clinical research

Medical representative

Quality Control

Others

4%3%

2%2%

85%

Share of jobs in top functional areas

18% Pharma/R&D

6% Engineering

6% IT/telecom

32% Others

19% Sales/BD

19% Doctors/nurses

WhIle junior level took the maximum job share, talent demand was steady to negative during Jul-Dec 2015. None of the top ten functional areas reported a rise in demand.

Sales, business development, doctors, nurses, medical professional and biotechnology, pharmaceutical and R&D profiles together accounted for nearly 60 per cent of the total job share at the junior level. Customer support, business management and consultants were in demand during the second half of 2015. Specialisations in nursing, pharmaceutical research and analytical chemistry witnessed a rise in demand at the junior level. Tier II and III locations reported increased talent demand at junior level in Jul-Dec 2015. Besides, akin to the trend in Jan-Jun 2015, international locations added more jobs and continued to attract entry-level talent

JuniOr LEvEL[ HEALTHCArE/PHArMA ]

Clinicians need to embrace technology, stay abreast of new medical developments and use these to increase efficiency. The ability to work in diverse teams and good communication skills is also critical.

rohit MA,Managing Director, Cloudnine Hospital

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n Biotech and R&D with 2% job share saw 4% rise in talent demand

n Surgeons reported a 24% rise in demand in Jul-Dec 2015

n Demand for gynaecologists also grew by 24%; job share was minuscule

n Physiotherapists posted over 30% rise in demand in Jul-Dec 2015

n Quality assurance saw 25% rise; demand for anaesthetists grew by 14%

n Doctors, medical professional had maximum jobs, demand was up by 1%

n IT/telecom with second-highest job share too reported 1% rise in demand

n Quality/process control saw 2% rise; was stable in Jan-Jun 2015

n Accounting & finance reported 5% rise in demand; job share was 4%

n Sales/BD posted 1% rise, was up by 2% in Jan-Jun 2015

n FunCTiOnAL ArEAJobs for doctors, medical staffers

n Despite significant job share, demand was stable in Delhi, Mumbai, hyderabad

n Bengaluru reported 2% rise in demand; job share was 7%

n Among non-metro locations, Indore posted 10% rise; job share was negligible

n Among states, Uttar Pradesh posted 14% rise in demand in Jul-Dec 2015

n International locations saw 8% rise in demand during Jul-Dec 2015

n TOP LOCATiOnSHiring up in Bengaluru

n ArEA OF SPECiALiSATiOn demand up across specialisations


Delhi NCR

Mumbai

Bengaluru

Hyderabad

West Bengal

Others

11%

9%

7%

7%

5%

61%


2%

Biotech/R&D

Critical care

Radiology

Pediatrics

Medical

Others

2%2%

2%2%

90%


9% Engineering

6% Sales/BD

6% Pharma/R&D

39% Others

29% Doctors/ nurses

11% IT/telecom

TheRe was demand across various medical specialisations at the middle level during Jul-Dec 2015. While doctors, nurses and medical professionals clocked the maximum job share at middle

level, the rise in demand was insignificant. Similarly, IT professionals claimed a high job share in the sector in Jul-Dec 2015 but demand was subdued. There was demand for accounting, finance, front office and quality control professionals in the sector. In analysis by area of specialisation, demand grew for surgeons, research scientists, medical writers, counsellors, medical imaging and direct and technical sales experts. Job share increased in international locations and so does the talent demand during the Jul-Dec 2015 period. Delhi NCR too claimed significant job numbers but talent demand was low. Bengaluru was the best performing metro at middle level.

MiddLE LEvEL[ HEALTHCArE/PHArMA ]

There is a shortage of 64 lakh skilled professionals in healthcare. At middle

level the dearth continues in pharmacy, radiology and laboratory executives.

Apart from functional skills, empathy, anticipatory skills and emotional

quotient would be of significance.

Kalappa KB,Vice President-HR, Columbia Asia Hospital

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n Despite claiming maximum job share, surgeons saw 2% drop in demand

n Paediatrics, anaesthetists reported over 30% rise in demand

n Cardiologists too witnessed 30% rise in demand in Jul-Dec 2015

n Medical imaging posted a 25% rise in demand; job share was negligible

n Demand grew for ophthalmologists by 17% during July-Dec 2015

n Doctors, medical professionals had maximum job share, demand rose 2%

n Biotechnology, pharmaceutical and R&D posted over 30% rise in demand

n IT profiles saw 12% rise at senior level; had fallen by 7% in Jan-Jun 2015

n Accounting & finance saw 8% increase in talent demand in Jul-Dec 2015

n Quality control saw 5% demand drop; was most sought-after in Jan-Jun 2015

n FunCTiOnAL ArEABiotech, r&d profiles sought

n Metros retained maximum job share; Bengaluru saw over 30% rise in demand

n Delhi NCR and Mumbai also witnessed 30% rise in demand

n International locations took 10% job share, talent demand rose by 27%

n Among tier II locations, Ahmedabad posted over 30% rise in demand

n Among states, Gujarat saw over 30% rise in demand at senior level

n TOP LOCATiOnSMetros seek experience


Mumbai

Delhi NCR

Bengaluru

West Bengal

Ahmedabad

Others

9%

9%

6%

5%

4%

67%

n ArEA OF SPECiALiSATiOnPaediatricians, anaesthetists in demand


4%

Surgery

Top Mgt

Pediatrics

Anaesthetist

Factory head

Others

2%2%

2%2%

88%


9% Engineering

6% Administration

4% Pharma/R&D

43% Others

28% Doctors/nurses

10% Top mgt

WhIle job share at senior level fell significantly in the healthcare/pharmaceutical industry during Jul-Dec 2015 period, the demand was high for core as well as support roles.

Doctors, nurses and medical professionals claimed the maximum job share with paediatrics and anaesthesiology being the sought-after specialisations. Cardiologists, too, witnessed considerable rise in demand from July 2015.Biotechnology, pharmaceutical and R&D were the other key in-demand functions in the healthcare sector during Jul-Dec 2015. Among support roles, IT, front office, business management, accounting and tech writers saw a considerable rise in demand. Delhi was the biggest employment generator in the healthcare segment in Jul-Dec 2015. International locations continued to witness upbeat hiring for senior level healthcare professionals and also clocked the maximum share of job postings.

SEniOr LEvEL[ HEALTHCArE/PHArMA ]

Healthcare as a sector has always been a difficult sector for hiring because of the talent crunch. Hiring in healthcare is nested skill sets with core specialisation at leadership to drive the right focus.

dr rajani Tewari,Group Head-HR, Wockhardt Hospitals

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recruitment game-changersThe hiring process will continue to evolve. While prerequisites such as educational qualification and experience will remain important, the focus will move to functional and behavioural competencies. With expectations going up from patients on the quality of care, there will be higher emphasis on getting people with right skills. Apart from technical skills, a gamut of behavioural skills such as patient centricity, empathy, good communication and listening skills are essentials for healthcare professionals. The interviewer will attempt to assess these competencies through behavioural interviewing technique, psychometric tests and assessments while hiring.

in-demand skillsIn the healthcare sector, for frontline, the important job roles will include that of nurses, resident doctors, paramedics and front office executives. Key skills required, adding on to functional competencies at these levels, would be of customer service, communication skills, teamwork, conflict resolution and the ability to ‘get the job done’. At senior levels, the industry will

require senior clinicians, nursing team leaders and senior leaders in healthcare space. Organisations

will have to build a pipeline of healthcare business leaders to facilitate their organisation’s growth. These individuals will be

expected to be experts in their respective domains and possess

excellent leadership skills, be visionaries and have the drive to motivate their teams to achieve set goals of the organisation. Good analytical skills and eye for detail would also be of

extreme importance at the senior level.

role of technology in HrIn today’s scenario, technology will define how hR management will operate over the next decade. Recruitment and social media is going hand-in-hand. It has a pivotal role when it comes to recruitment for key positions. Organisations are increasingly implementing eRP solutions to simplify, standardise and optimise the recruitment process. In our industry that sees high recruitment, especially for nursing, features of eRP that help in tracking recruitment are the need of the hour.

Emerging skills freshersApart from basic functional knowledge and skills, fresh entrants should possess a professional outlook, effective communication skills and customer service attitude combined with an orientation to providing high quality patient care. Interpersonal skills, zest to learn, thinking innovatively, courage, aptitude for service and quench for knowledge and self-enhancement will also be valued.

Compensation trends in 2016healthcare industry is growing at a tremendous pace owing to its strengthening coverage, services and increasing expenditure by public as well private players. Salary trends will continue to follow the trajectory of past years. Compensations will be constantly benchmarked for key roles – doctors, nurses, pharmacists and patient care professionals. Performance increases will be increasingly linked to skill levels and performance outcomes. Appraisal process will focus on key processes that affect patient experience and clinical outcomes.

Salary meter (average range) n Junior: Rs 3 lakh-5 lakh per annumn Middle: Rs 20 lakh-30 lakh per annumn Senior: Rs 35 lakh-60 lakh per annum

Need to create pipeline of healthcare business leaders

HEALTHCArE/PHArMA inTErviEW rajiv Kapoor Chief People Officer, Fortis Healthcare Ltd

Organisations will increasingly invest in building the talent pipeline, tapping new talent markets in tier II cities, internship programmes and internal career growth programmes.”

HY-I 2016 7


Documents

HALF-YEARLY REPORT-i 2016 HiRiNGcontent.timesjobs.com/docs/HealthcareHYI2016.pdf · 2 HY 216 HALF-YEARL T-I T he healthcare industry witnessed a 1 per cent rise in talent demand Jul-Dec