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GyanSys Service OfferingsGyanSys Service Offerings
GyanSys Service Offerings
GyanSys Service OfferingsGyanSys Service Offerings
GyanSys is an innovative, fast growing company thatspecializes in offering the full breadth of SAP ConsultingServices.
GyanSys focus is on delivering Bottom-Line results byimplementing the Right enterprise solutions with theRight people utilizing the Right business processes.
GyanSys Service OfferingsGyanSys Service Offerings
Introduction
Service Offerings
Case Studies
Why GyanSys
GyanSys Service OfferingsGyanSys Service OfferingsAbout GyanSys
Global footprint with HQ in Indianapolis, US
Regional HQ in Bangalore, India and The Netherlands
Provided global implementation and support to clients across UK, Canada, Brazil, The Netherlands, Poland, Malaysia, China and other regions
Rated by Inc Magazine as one of the Fastest Growing US Private companies in 2008-09 and 2009-10
Provides cost effective quality solutions leveraging various delivery models
Presented several case-studies at past ASUG events along with customer counter-parts (Allison Transmission, AMD, Computer Associates, Eli Lilly, Stanley, Vi-Jon)
Excellent competency on SAP’s new dimension Products
GyanSys Service OfferingsGyanSys Service OfferingsKey Partnership
SAP Services Partner since 2008
“Run SAP” Certified Partner with expertise in end to end SAP application and infrastructure management
Well integrated across SAP ecosystem
SAP Education Services has engaged GyanSys Instructors to teach several accredited courses
Participated in Product Testing of new dimension products at SAP Labs
Worked with SAP Labs on several product related enhancements based on unique customer requirements
Prepared several Rapid Knowledge Transfer (RKT) Training materials for SAP
GyanSys Service OfferingsGyanSys Service OfferingsSome of Our Clients
GyanSys Service OfferingsGyanSys Service Offerings
Introduction
Service Offerings
Case Studies
Why GyanSys
GyanSys Service OfferingsGyanSys Service OfferingsService offerings
Architect Implement Support
ERP Roadmap• BPM• SOA based design• Architecture
landscape and optimization
Standards• Governance• Compliance and
Policies• Business Rules
Proven Processes• ASAP, Critical Path• PMO – Issue, Risk,
Scope• Change
Management
SAP• Business suites • Migration,
Upgrades, Roll outs• Testing Services
SAP Sustain• Global support• L1/L2/L3• Enhancements
ITIL Processes• Run SAP• Service Delivery• Metrics & Baseline
GyanSys Leadership Team, Client Stakeholder meeting & updatesProject Management, Communication and Engagement Processes
GyanSys Service OfferingsGyanSys Service OfferingsSAP Solutions Offerings
Business Suites GRC, CRM, SCM, PLM, SRM etc.
Core ERP Offerings Financial
FI, CO, Treasury, FSCM, IFRS etc.. Human Resources
HR, PY, PT, Talent management, eRecruiting, Compensation Management etc.
Operations SD, FI, MM, PP, PM, CS, PS etc.
Corporate Services EH&S, QM, EAM, PPM, GTS etc.
Netweaver Stack BO/BW, Portal, EDI, MDM, PI, Mobile, Workflow, POS etc.
ABAP, Security, Basis, GRC, Web Dynpro (ABAP, Java) etc.
45
60
120
50
45
830 ECC Functional
New Dimension
SAP Technical
BI/BO
Basis/SolMan/DBA
GRC
Non SAP - Java/.Net
GyanSys Service OfferingsGyanSys Service OfferingsGyanSys India Operations
Regional HQ in Bangalore and development center in Hyderabad
Serve customers in India and other Asian countries
CoE model based – PLM, SRM, Financial, Infrastructure services
Developed Service Enablers (bolt on) for SAP CIN to expedite India implementations and rollout
Providing robust development, support and communication processes
Serving Global Customer Base Global Implementation and rollout Functional and Technical Support (Level 1 and 2) Implementation Services Help desk management Testing services
Technology Platform: Netweaver: ABAP, BW, Portal, Security, WebDynpro etc. J2EE and .Net Stack
GyanSys Service OfferingsGyanSys Service OfferingsGlobal Support Services
Application Support
Enhancements, Change Requests
Functional and Technical expertise
Monitoring, Security and Basis Services
Regression Testing Services
Business Process Support
Execution of standard processes and timely escalations
24x7 availability, service on demand
Reduce lead time and turn around time
Provide SLAs, Metrics driven approach
Superior value and reduce TCO
GyanSys Service OfferingsGyanSys Service Offerings
Global Business Users/SME GyanSys Onsite Leads
GYANSYS
ENGAGEMENT
MANAGER
PROJECT MANAGER
INTERNET/VPN
Project DeliveryApplication/Basis Support
Testing Services
Shared Knowledgebase, Internal Trainings, Shared Processes
Metrics, Status Reviews, Task Assignment, Staffing
SLA
ESCALATION
COMMUNICATION
GLOBAL PMO or SERVICE DESK
GYANSYS GDC, BANGALORE
Global Delivery Model
GyanSys Service OfferingsGyanSys Service OfferingsGyanSys Application Lifecycle Methodology
PLAN PREPARE EXECUTE IMPROVE
•Prepare baseline
•Knowledge transfers
•Staffing plans
•SLA definition
• Requirements/ Process Definition
• Set up and test Infrastructure
• Prototyping
• Test cases
• Start Support Activities
• Prepare metrics and reports
• Progress update to stakeholders
• Training
• Review of Service levels
• Review baseline
• Lessons learnt
• Action plans
ENGAGEMENT / PROJECT MANAGEMENT
QUALITY STANDARDS AND PROCESSES
KNOWLEDGE SHARING AND BEST PRACTICES
GyanSys Service OfferingsGyanSys Service Offerings
Introduction
Service Offerings
Case Studies
Why GyanSys
GyanSys Service OfferingsGyanSys Service Offerings
GyanSys Service OfferingsGyanSys Service OfferingsCase Study - Financial
GyanSys Service OfferingsGyanSys Service OfferingsCase Study – Supply Chain
GyanSys Service OfferingsGyanSys Service OfferingsCase Study – HCM
GyanSys Service OfferingsGyanSys Service OfferingsCase Study - CRM
GyanSys Service OfferingsGyanSys Service OfferingsCase Study - PLM
GyanSys Service OfferingsGyanSys Service OfferingsCase Study - Workflow
GyanSys Service OfferingsGyanSys Service OfferingsReference Engagements
Company Madura Garments(The Aditya Birla
Group)
Industry Textile Manufacturing
Experience
with
Customer
As the company has many vendors spread across the world it wasdifficult to map
The value of each transaction with each vendor.
Solution Proposed: Vendor Portal
-Vendor Portal is a custom application developed on WebDyn Pro tosupport the
Business Transaction.
GyanSys Service OfferingsGyanSys Service OfferingsReference Engagements
Company Advanced Micro Devices (AMD)
Industry Hi-Tech/Repetitive Manufacturing
Experience
with
Customer
1. Roadmap definition and Implementation strategy for rolling out of PLMsolutions across US, Germany, Singapore, China, Thailand and Malaysia.Scope involved tracking of design ideas, engineering projects,manufacturing assemblies in SAP globally with collaboration withexternal suppliers.
2. Implementation of Charm, EEM and BPM solution on Solution ManagerPlatform.
3. PI Monitoring and Mapping4. Additionally involved in the below projects
- CRM 7.0 implementation with Channel Management, Fundsmanagement
- BW 7.0 implementation for HR- Blueprint for global deployment of ESS/MSS- Assist during technical upgrade for SCM 7.0 and BPC 7.0
System
Landscape
ECC 6.0 with EhP 4, BW 7.0 and Portal 7.0 with Ehp4 Platform and Solution
manager with Ehp1, CRM 7.0, APO 4.0, BOBJ, PI 7.0, BPC 7.0
GyanSys Service OfferingsGyanSys Service OfferingsReference Engagements
Company Allison Transmission, Inc
Industry Automotive /Discrete Manufacturing
Experience with
Customer
Currently 35+ consultants are working at ATI, Indianapolis & Netherlands and our
Delivery Center at Bangalore, India. Below are some of the projects/support contracts
1. Rollout of SAP to India, Netherlands, Hungary, Brazil.
2. Roll Out of PPM 5.0 and PLM 7.01 implementation
3. Roll out of SRM 7.0 with eProcurement and eSourcing 5.0 solution along with
Contract Life Cycle Management (CLM 2.0)
4. Successfully implemented Treasury, Consolidation, Project Systems, Quality
Management, Fixed Asset, and India Roll out etc.
5. Managing the HCM support (team of 5) covering US Payroll, Time, ESS/MSS, PA,
OM, EH&S, Benefits, Training & Events on long term sustain contract with SLA
6. Basis and Security Support (Level 2 and Level 3)
7. Providing global support to SAP COE in several functional areas (SD, MM, PP,
FI/CO, WM) and technical areas (ABAP, Portal, BW, Web Dynpro ABAP, Workflow)
on long term contract
System Landscape ECC 6.0, ESS/MSS, BPC 7.0, PLM 7.1, SRM 7.0, BW 7.0 and Portal 7.0 Platform with
Solution manager
GyanSys Service OfferingsGyanSys Service OfferingsReference Engagements
Company Vi-Jon
Industry Discrete Manufacturing/FMCG
Experience
with Customer
1. Roadmap definition and Implementation strategy for rolling out of PLM solutions across 2 sites in USA. Scope involved tracking of graphic arts, product labelling, design approvals, Bar coding, Auto-View CAD solutions, Revision and Versioning, Material classifications with characteristics and collaboration to external suppliers.
2. Implementation of PA, OM, CATS
3. Integration with Kronos Time Tracking and Ceridian Payroll System 4. Implementation of 35 workflows across P2P, O2C, MDM, HR processes 5. Portal Architecture and Roadmap 6. ECC 6.0, Portal 7.0 and BW 7.0 7. Implementation across St. Louis and Nashville facility
Scope PS, PP, DMS, MDM, QM, ECR/ECO, MM on ECC 6.0 and BW 7.0 with Ehp4
Platform
GyanSys Service OfferingsGyanSys Service OfferingsOur BI References
Enhancement and reports in SCM and FI space
BI reports, Support and Enhancements in CRM
BO Backend at Indianapolis
BI Project Development and Support across various modules like BPC, PLM, SRM, HCM, Treasury along with Core ERP
GyanSys Service OfferingsGyanSys Service OfferingsOur BI References
BI – HR Implementation
Support - EDW Team with BI. Building connectors between SAP BI and Informatica CRM- BW Enhancement
BW – SCM Implementation
BI - Reconciliation
GyanSys Service OfferingsGyanSys Service OfferingsOur GRC References
GRC 5.3 Implementation
GRC 5.3 Support
GRC Technical and Functional Upgrade from 4.0 to 5.3
GRC 5.3 Support
GyanSys Service OfferingsGyanSys Service OfferingsGRC Competency
Develop a comprehensive SAP GRC implementation approach using both Access
Control and Process Control modules as needed
Implement processes for Risk Analysis of SoD violations
Implementation of Compliance Calibrator/Risk Analysis and Remediation, Super
User Privilege Management, Compliant User Provisioning, Enterprise Role
Management capabilities
Engaged with several customers in reconfiguration of existing GRC
implementations which weren’t delivering expected benefits
Upgrade services from 4.0/5.1/5.2 to 5.3 (Java Stack)/10 (ABAP)
Implementation and Upgrade Services for Process Control 2.5/3.0 or 10 (ABAP)
GyanSys Service OfferingsGyanSys Service OfferingsCase Study
Company:Hindustan Unilever Ltd –
India
Industry: Consumer Goods
Project: GRC Technical and Functional Upgrade from 4.0 to 5.3
Implemented SPM and RAR as phase 1
Implemented several fixes such as issues with Rules,
Roles, Mitigations
Successfully migrated data from 4.0 to 5.3
Imparted training to L1 support team
GyanSys Service OfferingsGyanSys Service OfferingsSAP - GRC
Company: ABB-India
Industry: Power and Automation
Project:• PC10, Implementation on GRC• GRC 5.3 Support.
GyanSys Service OfferingsGyanSys Service OfferingsAMS/BASIS ReferenceCompany Allison Transmission, Inc
Industry Automotive /Discrete Manufacturing
Experience with
Customer
Currently 35+ consultants are working at ATI, Indianapolis & Netherlands and our Delivery Center at Bangalore,
India. Below are some of the projects/support contracts
1. Basis and Security Support (Level 2 and Level 3)
Ehp5 upgrade
Unicode migration
Solution Manager rollout
TDMS and TAO Installation along with HP Quality Center
Portal and BW Monitoring and Tuning
User Authorization and Role Design, SOX Compliance monitoring
Other periodic Basis and Security functions
2. Roll Out of PPM 5.0 and PLM 7.01 implementation
3. Roll out of SRM 7.0 with eProcurement and eSourcing 5.0 solution along with Contract Life Cycle
Management (CLM 2.0)
4. Successfully implemented Treasury, Consolidation, Project Systems, Quality Management, Fixed Asset, and
India Roll out etc.
5. Managing the HCM support (team of 5) covering US Payroll, Time, ESS/MSS, PA, OM, EH&S, Benefits, Training
& Events on long term sustain contract with SLA
6. Providing global support to SAP COE in several functional areas (SD, MM, PP, FI/CO, WM) and technical areas
(ABAP, Portal, BW, Web Dynpro ABAP, Workflow) on long term contract
System Landscape ECC 6.0, ESS/MSS, BPC 7.0, PLM 7.1, SRM 7.0, BW 7.0 and Portal 7.0 Platform with Solution manager
Contact Lynn Crooks – IT Director
GyanSys Service OfferingsGyanSys Service OfferingsAMS/BASIS Reference
Company Bridgestone Firestone
Diversified Products
Industry Automotive /Discrete Manufacturing
ExperiencewithCustomer
1. Provided Basis support for standalone Poland SAP instance
with SLA matrix for Level 1, Level 2 and Level 3 support
2. Provide Security Design and Architecture Services
3. XI and EDI Monitoring
4. Additionally involved in the below projects
- Workflow Implementation
- GIS Integration with SAP PI on AS/400 platform
SystemLandscape
ECC 5.0, Solution Manager, PI 7.0, BOBJ, CRM 7.0
Contact Geoff Sanning, IT Manager
GyanSys Service OfferingsGyanSys Service OfferingsAMS/BASIS Reference
Company Advanced Micro Devices (AMD)
Industry Hi-Tech/Repetitive Manufacturing
Experience
with Customer
1. Implementation of Charm, EEM and BPM solution on Solution Manager
Platform.
2. PI Monitoring and Mapping
3. Additionally involved in the below projects
- CRM 7.0 implementation with Channel Management, Funds management
- BW 7.0 implementation for HR
- Blueprint for global deployment of ESS/MSS
- Assist during technical upgrade for SCM 7.0 and BPC 7.0
System
Landscape
ECC 6.0 with EhP 4, BW 7.0 and Portal 7.0 with Ehp4 Platform and Solution
manager with Ehp1, CRM 7.0, APO 4.0, BOBJ, PI 7.0, BPC 7.0
Contact Michele Harle – IT Director
GyanSys Service OfferingsGyanSys Service OfferingsAMS/BASIS Reference
Company Sigma-Tau Pharmasource Inc
Industry Pharmaceutical
Experience with
Customer
Provide end to end Application Management Support services in following areas:
• Sales & Distributions (SD)• Materials Management (Purchasing/Receiving/Inventory management)• Production Planning (PP) / Materials Resource Planning (MRP)• Finance – Accounts Payable/ Accounts Receivable (AP/ AR)• Finance – General Ledger/ Assets Management (GL/ AM)• Controlling - Product Costing / Profitability Analysis (CO/PA)• Technical – ABAP • Security Role design and User Assignment
Provide Enhancements and Change Requests for:• Break-Fix • Technical Enhancements • Functional Enhancements
System Landscape ECC 6.0 with Ehp2
Contact Vineeth Raja – Director, Technology
GyanSys Service OfferingsGyanSys Service OfferingsSome of thebrief of the Projects where our consultants have implemented Solman are
Client: Johnson and Johnson
Product Version: Solution Manager 4.0
Activities performed:
• Maintenance Optimizer
• Early Watch Alert
Client : BIAL
Product Version: Solution Manager 7.0
Activities performed:
• SLD Configuration
• Maintenance Optimizer
• Early Watch Alert
GyanSys Service OfferingsGyanSys Service Offerings
Client : Gujarat state Petroleum Corporation (GSPC)
Product Version: Solution Manager 7.0 EHP1
Activities performed:
1) Installation & Basic Configuration 2) SLD Configuration
4)Maintenance Optimizer 3) Early Watch Alert
5) Service Desk Configuration (basic)
Client: AMD
Activities Performed:
Solution Manager KPI Reporting b) End User Experience Monitoring (EEM)
Central System Administration (CSA)
GyanSys Service OfferingsGyanSys Service OfferingsExpertise in SOLMAN-7.1
• Solution Implementation and Documentation
• Business Process Operations (Monitoring & documentation)
• Requests for Change, Quality Gates, and Transport Management
• Incident Management and Service Desk, CHARM
• Monitoring, Root Cause Analysis, and Technical Administration
• PI & BI monitoring
Solution Documentation
Project creation and monitoring
Custom development management cockpit
Test Management
Downtime monitoring
BI reports for SOLMAN
Maintaining an SAP Solution Landscape
SAP Landscape Transformation
GyanSys Service OfferingsGyanSys Service OfferingsGyanSys Value Proposition
Project Execution by Product Designers – members of our GRC staff were core
development team members at SAP
Internal GRC 10 Ramp Up instances for rapid prototyping and enhancements
Extensive hands on experience in new modules – Emergency Access Management
(earlier SPM), User Access Management (earlier CUP), Business Role Governance
(earlier ERM) and Access Risk Analysis (earlier RAR)
Close collaboration with SAP on product testing, training of new dimension products
Executes projects utilizing industry proven methodology and deliver within budget
GyanSys is 100% SAP focused end-to-end Systems Integrator, Business Suite experts
Leadership Team is proactively engaged
GyanSys Service OfferingsGyanSys Service Offerings
Introduction
Service Offerings
Case Studies
Why GyanSys
Why GyanSys…..
Competency Based Services
Quality deliverables executed at US and Indian customersresulting in repeat business and long term engagements
Run SAP Certified for end to end AMS services
Quality resources – Across all Modules, especially in theareas of BW, SCM, PLM, CRM, SRM (CLM) and GRC
Investments to create world class infrastructure
Hosts several SAP instances internally for POCs
Commitment to social responsibility..
India/USA Office
GyanSys Infotech Pvt Ltd 1st Floor, Alpha Block, Sigma Soft Tech Park, Whitefield Main Rd, Varthur, Bangalore-560066 Ph: +91 803 064 1000
GyanSys Infotech Pvt Ltd 1-1-537/A Gandhinagar, Hyderabad, India PIN: 500080
US OFFICE: - Headquarters GyanSys Inc. 8440 Wood field Crossing Blvd., Suite # 290 Indianapolis, IN 46240 Tel: + 317 580 4200 Fax: + 317 663 0975
GyanSys Service OfferingsGyanSys Service OfferingsThank You