Guidelines survey templates · 2020. 9. 7. · co-creation, Maptionnaire as a participative tool in the co-creation process, Risti-nummi as a Vaasa’s local project framed by this

Guidelinessurvey templates

maptionnaire based surveys for the urban planninG process

Ristinummi

Guidelines: survey templates

reGistry

1, Summary: • Collaboration with Maptionnaire • Subcenters: Ristinummi and Vasklot• Attractive Nordic Towns project

2, City (templating idea): • 3 levels• Collaboration between departments• Citizen trust

3, Area: • Asemakaava planning process - timeline• Surveys in general• Other participatory tools•

4, Survey :

• Pre-planning public (PP) survey

• Pre-planning public (PP) report

02/21

03/21

04/21

08/2110/2115/21

Media engagement List of methods and tools

•

situation summary

Maptionnaire: • Vaasa has been using the Maptionnaire online survey tool for years. Any employee

can access the platform in order to create his/her own survey or analyze the existing one in the database. Each survey has been unique - created from scratch

• template idea: Creating templates (linked to particular stage of a planning process) suitable for re-using would save a lot of time with creating, translating and reporting as well and provide us an opportunity to compare different city areas.

Subcenters: • Thelong-termproject:analyzingsettlementstructure,findingasuitablespotforlocal

centers in suburbs in order to develop them within on-going planning processes• ristinummi:Thefirstsubcenterareatofocuson(detailplan)includingsurveytem-

plates testing• vasklot: Another area in Vaasa where planning process has started (master plan)

thus suitable for templates testing - verifying the idea of re-using

Attractive Nordic Towns project • Nordic strategy for how towns and their surrounding areas can become more attrac-

tive through the development of vibrant and inclusive urban environments that are economically, environmentally and socially sustainable.

• The project is led by the Norwegian Ministry of Local Government and Modernization in cooperation with the Ministry of Health and Care Services and the Ministry of Cli-mate and Environment.

• Group 1 (Vaasa, Hamar, Lund, Viborg): mobility and attractive town life through co-creation, Maptionnaire as a participative tool in the co-creation process, Risti-nummi as a Vaasa’s local project framed by this international cooperation and goals

summary 1.

SURVEY

ADVANCED SORTING2 STEP ANALYZING

EASY SHARINGTIME SAVING

AREA CITY

LONG TERM VISIONPUBLIC RELATION

PROCESS TRACKINGTRANSPARENCY

TEMPLATE SYSTEMCOMPARING DATA

BIG SCALE PLANNINGCONSTANT UPDATING

1,ANALYZE

2, PROPOSE

3, EVALUATE

city (templatinG idea)

3 levels (city - area - survey)• survey: The particular survey template possible to reuse in different areas including

promoting strategies, data analyzing and report template.• area: A strategy for the whole (asemakaava) planning process including several

survey templates linked to its different phases, timing.• city: Using the same survey/questions allows comparing data from different areas

thus getting the picture about the overall development. The 13 years period of ase-makaava review provides automatic updating of gathered data in all areas included in the templating system.

city - templatinG idea

Collaboration between departments• These survey templates are linked to urban planning process therefore to the plan-

ningdepartment.However,itisnecessarytoexpectthatsignificantpartofgathereddata/comments/issues will be from other department’s agenda.

• It is recommended to make a plan or even agreement of information forwarding and cooperation in order to react to citizens comments.

Citizen trust• Letting people participate leads toward more democratic and transparent processes.

Italsoincreasesthetrustofpeopleinauthorities,justifiesparticulardecisions.How-ever, it requires a complete participation process, not just gathering of data which will never be used.

• Therefore is very important to plan the whole participation process - from the ways of participation, promotion to having enough time for evaluation, reporting and utilizing of information. Providing own time in order to help the community is not automatic and should not be wasted by asking for information which city already has, which is not going to use or able to process on time.

• Every failure in this matters leads to loss of trust and decreasing interest in participa-tion within the next project.

2.

area

Asemakaava planning process - time-line• As mentioned above, participation re-

quires careful planning. • It is a good idea to create a timeline of

the whole planning process including officialdocuments,deadlines,partici-patory tools, its preparation, promotion, data processing etc.

• example on the right: original risti-nummi timeline (step by step)

• Thefirststepisatimelineandmappingthe core steps of the projects linked to our area planning.

• Ristinummi: The upper part (houses) is mapping Attractive Nordic Towns and asemakaava planning milestones (per 1/4 of a year) in order to synchronize them; the timeline below tracks the schedule per month

• It is a good idea to choose different categories of actions and assign each one a different color

• One category supposed to be used for the official documents such as re-ports and plans required by the law

• They should be drawn in the timeline asthefirstonesincludingtheobligato-ry time period for commenting etc.

• Ristinummi: green category

• The second category (blue) in the Ris-tinummi case is for digital surveys.

• Firstly we should decide in which part of the process we want to include the public, what kind of survey is needed.

• Than we supposed to estimate the time period of surveying and time needed for data processing.

• According to this estimation and al-readyexistingscheduleforthefirstcategory, we choose particular spots in the timeline.

• As the last part of the second (green) category, we put there an estimation of time periods for preparation of surveys.

Final changes

OAS prepar. Analyzing process

Video prepar.

Creating templates (Sub-centers and Nordic Cities)

Final draftFinishing

First draftpreparation

Internal comments

First draftFinishing

Final draftpreparation

Final draftInternal comments

Approval of the City BoardPublishing of the approved version

Logopreparation

May2018

June2018

September2018

October2018

November2018

January2019 Februa

ry201

9Ma

y201

9Jun

e201

9Ma

rch 2019

April 2019

Septm

eber

December2018

Octobe

r201

9

July+August

2018

July+

Augu

st201

9

hyVäkSyMISVAIhe (APPrOVAL PhASe)

ehDOtuSSVAIhe (PrOPOSAL PhASe)

LuONNOSVAIhe (DrAFt PhASe)

ALOItuSVAhVe (INItIAL PhASe)

rIStINuMMI SuB-CeNtertIMe SCheDuLe

Digital tools - Maptionnaire survey

Physical meetings

Drafts, plans, documents

Media, communication

2018spring

2018summer

2018autumn

2018winter

2019spring

2019summer

2019autumn

2019winter

2018spring

Info-surveypreparation

Info-surveyreleased

1st draft based on gathered info

Draft-surveyreleased

Asemakaavabased on survey

City board approval

Call for dig. tools suppliers

Workshop digital tools

Planning of the GIS based participation

Sharing ideas,implementation

Analysis Sharing,meetings

Final product

Attractive Nordic towns

ristinummi

Draft-Survey analysing results

Finishing draft

Draft-Survey preparation

Internal comments

Draft-Survey on-going

Info-Survey preparation

Info-Survey internal comments

Info-Survey on-going

Info-Survey analysing results

Info-Survey Finishing

Maptionnaire workshop6th of June

Workshop in Lund

Sharing among Nordic cities

Nordic cities - analysis, consultant

Nordic cities - exp. sharing, consultant

Nordic cities - Final product

Logo - voting

Final changes


Video prepar.




Internal comments





Logopreparation

May2018

June2018

September2018

October2018

November2018

January2019 Februa

ry201

9Ma

y201

9Jun

e201

9Ma

rch 2019

April 2019

Septm

eber

December2018

Octobe

r201

9

July+August

2018

July+

Augu

st201

9







Physical meetings



2018spring

2018summer

2018autumn

2018winter

2019spring

2019summer

2019autumn

2019winter

2018spring


Info-surveyreleased




City board approval






Final product


ristinummi

3. area

• The third (yellow) category is dedicated to other participatory tools

• Digital surveys are a very good statis-tical tool capable of reaching plenty of citizens due to social media sharing and easy way of responding to them. However, there is no participatory tool able to reach all the groups of citizens equally. The combination of different approaches is highly recommended.

• Especially the older generation is not so active on social media and needs to be reached in other ways. There could be also some issues with language, educational barrier or internet access.

• There could be some physical meet-ings, special public events, traditional letters or newspaper articles etc. need-ed. It is a good idea to synchronize them with digital surveys in order to save time with data processing and also to multiple the promotion effect of all the ways of communication.

• Every participatory tool needs “the time for the action itself” but also some time for preparation and reporting later on

• The fourth Ristinummi category (black) is about media and communication.

• Each participation action needs promo-tion. Without letting people know about an intention to involve them, they can not actively participate.

• The media plan should involve some agreement with graphics and PR de-partment about posters, FB posts, co-operation with local newspapers.

• It is desirable to synchronize these matters with other participatory pro-cesses and public events within the city organization. Amount of attention and time people are willing to dedicate is limited. On the other side so as the time period during which people keeps their motivation.

• If the activity is too high people are bothered, overwhelmed and stop to fol-low if it is too low people lose interest and do not follow as well.


Finishing draft


Internal comments








Workshop in Lund





Logo - voting

Final changes


Video prepar.




Internal comments





Logopreparation

Worksho

p

Workshoppreparation

Comments

Finishing

Meeting

Analyzing

results

Contacting key persons

key persons (stakeholders) - meetingsSchools, parish, immigrants ...

Public event / walking tour

May2018

June2018

September2018

October2018

November2018

January2019 Februa

ry201

9Ma

y201

9Jun

e201

9Ma

rch 2019

April 2019

Septm

eber

December2018

Octobe

r201

9

July+August

2018

July+

Augu

st201

9







Physical meetings



2018spring

2018summer

2018autumn

2018winter

2019spring

2019summer

2019autumn

2019winter

2018spring


Info-surveyreleased




City board approval






Final product


ristinummi


Finishing draft


Internal comments








Workshop in Lund





Logo - voting

Final changes


Video prepar.




Internal comments





Logopreparation

Worksho

p

Workshoppreparation

Comments

Finishing

Meeting

Analyzing

results

Contacting key persons

key persons (stakeholders) - meetingsSchools, parish, immigrants ...

Public event / walking tour

30 days (commenting period)

OAS, call for meeting and survey

Info/pictures from meeting

results of surveycityliferelevant indicators for attractive citylife

1st draft releasing

Call for metting and Maptionnaire survey

Vaikutsen arvointi (Impact assess eval.)

Pictur

es fro

m wo

rkshop

results of workshop

results of survey

Info about drafts and survey preparation

evaluation by City Councilreleasing for 30 days commenting period

Gathered opinions of citizens,authorities, committees etc.

establishing channels of communication FB, instagram,webpages, newspapers etc.

May2018

June2018

September2018

October2018

November2018

January2019 Februa

ry201

9Ma

y201

9Jun

e201

9Ma

rch 2019

April 2019

Septm

eber

December2018

Octobe

r201

9

July+August

2018

July+

Augu

st201

9







Physical meetings



2018spring

2018summer

2018autumn

2018winter

2019spring

2019summer

2019autumn

2019winter

2018spring


Info-surveyreleased




City board approval






Final product


ristinummi

3. area

3. area

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Surveys in general• The Vaasa templating project works with two different situation and two different

groups - analyzing the area (pre-planning) versus draft commenting and general public versus companies.

• In general, there is a couple of rules useful for any survey (inspired by Maptionnaire blog and advice provided by Martin Østervig Larsen from Epinion Aarhus):

• use appropriate tool and language: Using the digital tool for a survey about the senior needs or attracting teenagers by a posh event in the City hall is not a good strategy.

• ask simple and clear questions: Do not ask for more than one information in one question (“Is area well-maintained and safe?”) and avoid misunderstanding (“Where do you usually meet?“ - depends on meeting who: friends, colleagues, family and when: morning, evening, weekends etc.)

• ask only if you are willing and able to use answers: Asking people “what do you want here” if you already know, that plot is reserved for private services means to waste creativity and trust everyone who wrote about a lack of wild nature or need of new residential housing.

• avoid technical or too complicated terms: Learn from our mistakes. For exam-ple,a“densification”isashortandperfectlypreciseterm,butsinceplentyofpeopledo not understand its meaning, it is not a good idea to use it.

• avoid unnecessary frustration: Obligatory questions, too long text, personal ques-tionsonthefirstpageortoomanypagescouldmakepeopleclosethesurveybeforefinishing.

• include instructions to guide people through the tool:Anticipatetechnicaldiffi-culties, provide basic info where to click, how to draw on a map etc.

• apply clear structure to guide people through the survey: Inform about survey length and a number of pages left, do not jump between topics etc.

• think of the time and human resource for analyzing while creating a survey: Open questions provide more information, but requires hours and hours for sorting and answering, do you have them? If the question is relevant just for part of partici-pants, use pop-up questions or branching to save their time and avoid frustration.

• test the survey before launching:Itisgoodtoasksomeonefromadifferentfieldwho did not participate in survey preparation to test it.

Other participative tools• As mentioned above, each goal and group of participants have different require-

ments, therefore, requires a different approach. In order to maximalize effect is a good idea to combine different participative tools during the process.

• Since method has to be always adapted to local project and situation, there is no list including all the methods in all their variations. There is a short brief about possible tools, actions or events divided according to spectrum used by the International As-sociation for Public Participation (IAP2), modern version of the Arnstein’s ladder.

Inform: To provide the public with balanced and objective informationConsult: To obtain public feedback on analysis, alternatives and/or decisionsInvolve: To work directly with the public throughout the process to ensure that public concerns and aspirations are consistently understood and consideredCollaborate: To partner with the public in each aspect of the decision.Empower:Toplacefinaldecision-makinginthehandsofthepublic.

3. area

3. area

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List of methods and tools• Web page with a database of documents• Extendingaportfoliooftechnicaldrawingsandofficialreportswith

more user-friendly materials, visualizations, and infographics• Basic promo: sharing a link to materials on social media• Extended promo: an article in local newspapers, interview in radio• Showroom: a physical exhibition at a public place• Letters addressing particular stakeholders• Public lectures or seminars on particular topics• Public walks / bike tours around the area• Info “call-center” - encouraging to request info via phone connection to

plannersorotherofficials• A public hearing/presentation including moderated discussion• Mobile Info kiosk in streets, festivals or project sites• Survey shared among particular stakeholders• Public survey open to everyone (open versus closed questions, analog

versus e-surveys, text versus feelings maps)• Citizens panel - survey for selected participants representing different

social groups and ratio between them in a particular place• Set of surveys designed for communication during the whole planning

process• Community meetings - regular afternoon/evening meetings where

stakeholders can meet each other and discuss local issues• “Planning coffee” (consensus conference) - regular afternoon/evening

meetingswherecitizenscanmeetlocalplannersorotherofficials• Citizen committees involved in decision making• Competitions including citizens in the jury• Competitions decided via public e-voting• Workshops: co-creation of citizens and professionals on the site• Open call idea competition accepting public competitors without pro-

fessional education or technical document submission• Competition for local non-professionals: providing public funding for the

best ideas (public space interventions, community events etc.)• Options above, but juries are local non-professionals too• Local associations with their own budget regularly supported from pub-

lic fundings actively organizing actions above on their own

em

po

we

r

Communication, media engagement• In the same way, as different groups of participants required different ways of par-

ticipation, they also respond differently to a different way of communication. Digital tools suit younger generations but discriminate seniors or people without access to the internet while in the case of local radio it works otherwise. Therefore is also good to use more than one channel of communication, create different variations of promo materials for these purposes.

• Togettheattentionofthepublicisquitedifficultandtimedemanding.Therefore,isa good idea to make a long-term communication strategy in order to keep it. In order to keep your followers, you need to create regular content and stay active

• In the same way, as you should make a time-schedule for participatory actions, you should do the same for its promotion and reporting. Each event supposed to be advertised in advance, documented and people should be informed already at the event about date and way of results or reports publishing.

template 1: pp (pre-planning survey for public)

Time and target group: • In the very beginning of the planning process besides other analyses of the area• Citizens

Goals: • Topromotecitizenspowertoinfluenceplanning,increaseawarenessaboutthepro-

cess itself and ways how to intervene, increase transparency and democracy.• Gather information about the area in order to accompany the analyses based on the

professional point of view or hard statistic data by everyday living experience.• Makethefirstcontactwithlocals,initiatediscussionandprovidetheminsightviewto

planning in order to improve the later discussion about these matters.

Promotion, sharing: • Digital: Facebook, city webpage, twitter• Analog: Local newspaper

Ristinummi experiment: • Link: https://app.maptionnaire.com/en/4437 • Period: 17.9. - 21.10. 2018• Total number of respondents: 376• Total number of visitors (Including those who did not answer anything): 1063• Total number of question responses: 3500• Total number of map responses (Geographical data): 1206• Results published: https://www.vaasa.fi/ak1087

Vasklot experiment: • Link: https://app.maptionnaire.com/en/5046• Period: 17.9. - 21.10. 2018• Total number of respondents: 303• Total number of visitors (Including those who did not answer anything): 463• Total number of question responses: 2975• Total number of map responses (Geographical data): 1869• Results published: https://www.vaasa.fi/vaskiluodon-osayleiskaava-2040

Analyzing strategy: • Basic level: general statistics and heat maps (processing is a matter of an hour, in

the case that report template is ready, it takes even less)• Refiningresultsbygroupfilters:Comparingtheproportionofdifferent(age,social

etc.) groups in the area and in the survey, an extension general graphs by results of specificgroups.Awarenessofthesedifferenceshelpstoplananactionifsomeofthe group is missing. (processing takes approximately a day)

• Detail look at written comments: Sorting people’s notes according to map based questioncategories,definingotherdepartments,institutionsorotherkeypersonswho are in charger of commented matters. (Depends on the number of comments, but most probably it will take several days)

• Forwarding data, organizing meeting in order to agree on actions or at least an-swers to citizens - depends on comments and amount of issues which are under the charge of different departments or parties

4. survey

Structure: • Ideas behing the structure of PP survey page by page

4. survey

1: Cover page• Use some “promo picture”, not a tech-

nical drawing. A more playful look, more attraction, more answers.

• It is good to use the same picture for FB link propagation or posters – peo-ple will remember it.

• Use a catchy headline or motto • Write who is in charge of the survey

(adding a link to department or project webpage is a good idea)

• Inform about the purpose of the survey• Inform about time-frame• Add information about the length of

the survey – people are more patient if theyknowitthustheymorelikelyfillitall.

• Carefully choose languages to do not miss any group.

2: Value setting• The purpose of this page is to make

people face a choice between two desirable statements in order to show them that some needs are contradicto-ry

• Not everything is possible, therefore it is necessary to choose priorities and make compromises

• Understanding this makes the discus-sion less radical and reduce the “wish list problem” - If you simply ask “what you want”, people will make whatev-er wish (does not matter reality and possible obstacles) and consider you/cityresponsibleforfulfillingitinthefullrange.

• Explain that there is no wrong or right decision, just a different point of view of each individual

• Make both options equal good/bad otherwise people will blame you from manipulation or patronizing

4. survey

3a: Let’s pin it• Remind saving button and that they

can tag as places as they want. Set up zooming of a map into the area

• Make different categories in order to sort out data easily later

• For example, the pins and its colors match with basic area categories used in planning or different departments/stakeholders such as Areas: residen-tial, services public and services pri-vate,green/recreationalareas,traffic:private, public, non-engine

• Do not ask for data you already know (for example we know which car road is the most used one so it does not make sense to ask again).

• Keep the structure, inform about the progress. For example, “you just com-pleted buildings, now we are going to look at roads” etc. It increases the chance that the respondent will not get bored therefore close the survey.

3b: Let’s pin it (pop-up question)• Use two steps questions to make a

survey short and easy to analyze• If a respondent thinks that there is

housing needed in the area, the addi-tional question will pop-up. If he does not feel this need at all, there is no point to ask for additional information.

• Open questions and comments are very time demanding for analyzing be-cause each person writes something different so you have to read it and sort it out manually.

• In this way, you can make very quickly basic map analyze (check where the services are needed) and publish it a few minutes after closing the survey, use it as a teaser on social media or presentation

• Later on (when you have enough time and resources) you can go deeper in the particular topic and handle more time demanding free comments.

4. survey

4a: Let’s pin it • I like/dislike question: not all the com-

mentscanfitintopredefinedcatego-ries. By keeping the general like/dislike question you prevent losing valuable information.

• Itshouldnotbeonthefirstpage,oth-erwise, participants will not use other categories and put all the comments under this general pin

• If they do so, you will have to sort all the comments manually to different categories, which makes analyzing highly ineffective and time demanding

• By placing it as a last pin on the last page, you prevent avoiding other cate-gories but also losing information.

• To consider: We used to have also a pin for place-making (small changes in the public place) and for public events and community activities. However, we are not in charge of these things. Afraid of wasting people’s inputs we erased it.

4b: Let’s pin it (pop-up question)• Pop-question in the case of dislike pin

or suggested activities and placemak-ing includes not just a question “what kind of event you want there”, but also ”how would you like to participate in organizing it”.

• The reason is a “wish-list” problem mentioned already. It lets people ex-press their wishes, but at the same time make them think of it realistic by reminding that every event needs peo-ple and money to be organized.

4. survey

5: Personal questions• Categories of respondents: In order to

check if all the groups are involved and sort the answers further, you should definecategoriesofrespondents.

• It is good to copy the categories that your city already use for statistics.

• For example, if the statistic department already use some age groups in their work, it is good to use the same range so you can combine it later on

• Explain why you want people to an-swer these boring questions

6: Farewell • On previous pages we did not let peo-

ple see answers of the others to avoid influencingthembyopinionsofothers,now we let them see what was done so far

• Remind the importance of sharing• Give them a chance to add some com-

ment or message to you (maybe they have something to say which is not fittingintopreviouscategories)

• Inform them about the webpage where theycanfindyourcontactorfurtherin-formation about the whole project (after clicking on the Done button it will send them to our department webpage)

• Do not make the survey longer than this one – I guess this is the very maxi-mum that people can bear.

report for template 1: pp (preplanning survey for public)

Strategy: • As written in the Analyzing strategy (page 10) the survey is designed in the way

which allows both quick shallow analyzes, but also deep more time demanding approach.• basic:

• Download excel data (Response data - Data) and PrintScreen+Save heat maps from Maptionnaire online Analyze tool.

• Combiningpicturesofmapsandpre-definedgraphsfromdownloadedex-cel in InDesign is very easy. If you have already InDesign template of such a report from the previous time, it takes almost no time.

• utilizing filters: • Follow the same procedure as in the case of a basic report, but in the case

of heat maps do not save just a general map but use the command “Other filters”toutilizepersonalquestions.

• Forexample:Addafilter(+),selectthequestion“Myageis...”andanswer“35-49”togettheopinionofthisspecificgroup.

• Ask the statistic department for information about the ratio between differ-ent groups in the area and compare it with the ratio between them in your survey.

• In this way, you can discover, that for example, there is 60% of seniors in the area, but in your survey, there were only 5% of seniors. It indicates, that in the general maps of opinions their point of view is underrepresent-ed.Youshouldeitherpaymoreattentiontothefilteredheatmaprepre-senting only seniors or even consider an additional participative tool to get their opinion.

• Picture via the next page (16) and report (17)

survey4.

4. survey

• detail analyzes: • Follow the same procedure written above, but add processing of com-

ments (open pop-up questions related to particular map pins)• Think of the content of comments in order to choose a sorting method.• Inthecaseof“Missingservices”seemstobemostefficientgettinganex-

cellistofcommentsandbycombiningalphabetizefilterandCtrl+Fsearchto sort it out into the groups with the same content.

• On the other hand, if you are processing content linked to a location (“Placeworthyofattention”)itismoreusefultodownloadGISfileanduseit to choose comments related to a particular area.

• Note: if you have only a few comments, it is possible to do this in Maption-naire Analyze tool too. You have to choose a category, visualize as “sepa-rate features”, choose “ Browse popup responses + Only open questions” and manually go through the list pin by pin.

Detail report page by page: • Description of Vaasa’s template for data analysis of PP survey. By skipping par-

ticularpartsitcanbeeasilysimplifiedtolettdetailedthereforelesstimedemand-ing versions.

RISTINUMMI KORSNÄSTÅGET

ALUSTAVA KYSELY PRELIMINÄR FÖRFRÅGAN

PRE-PLANNING SURVEY

OSALLISTUMINEN - DELTAGANDE- PARTICIPATION

Olen Ristinummella... Korsnäståget har jag tillbringat...I have spent in Ristinummi ...

Paljon (joka päivä) Mycket tid (dagligen)A lot of time (daily basis)

Jonkin verran (satunnaiset vierailut) En del tid (tillfälliga besök) Some time (occasional visits)

Harvoin tai ei koskaan Nästan ingen tid eller ingen tid alls Almost no time at all

70 %

20 %

10 %

100

29

15

19

37

63

16

8

132

78

Vastaajien lukumääräAntal respondenter, totaltTotal number of respondents

Vierailijoiden määrä Antal besökare, totaltTotal number of visitors

Kysmysvastausten lukumäärä Totala antalet enkätsvarTotal number of question responses

Karttavastausten määräTotala antalet kartsvarTotal number of map responses

376

1064

3500

1206

Päiväys/datum/date: 17.9.2018 - 21.10.2018

50 - 64

65 - 74

< 75

Ikäni on... Min ålder är...My age is ...

< 15

15 - 24

25 - 34

35 - 49

0 %

26 %

13 %

44%

6 %

11 %

0 %

Äidinkieleni on...Mitt modersmål är...My native language is ..

SuomiFinskaFinnish

RuotsiSvenskaSwedis

Jokin muu Något annat Other

90 %

5 %

5 %

KYSELY ENKÄT

SURVEY

HUOMIOT ANMÄRKNINGAR

NOTES

ALUEOMRÅDE

AREA

50 - 64

65 - 74

< 75

Ikäni on... Min ålder är...My age is ...

< 15

15 - 24

25 - 34

35 - 49

16 %

11 %

11 %

30%

14 %

20 %

7 %

Äidinkieleni on...Mitt modersmål är...My native language is ..

SuomiFinskaFinnish

RuotsiSvenskaSwedish

75 %

10 %

15 % Jokin muu Något annat Other

Comparison of data from the sur-vey (left) and from the area (right).

Interests of kids are probably part-ly covered by an-swers of parents.

Interests of elder-ly people may be under-represent-ed in this survey.

Interests of lan-guage minori-ties may be un-der-represented in this survey.

Survey promo in the next planning phase should tar-get these groups

Länk: https://app.maptionnaire.com/sv/4437Link: https://app.maptionnaire.com/en/4437

• Date

• Turnout

• Link to survey

• The ratio between dif-ferent groups of area’s inhabitants

• Provided by city’s statis-tic department

• Location• Notes and con-

clusions from presented data

• cover page (on the right) uses the same cover picture as the survey itself in order to make a visual link to previous phases.

• participation page (on the bottom) provides basic info about survey such a location of the area, survey, date, and types of participants ver-sus types of inhabitants.

• The ratio between differ-ent groups of survey par-ticipants

• Retrieved from the page with personal questions

survey4.

• Type of information (relation to urban plan-ning practices)

4. survey

ASUINRAKENTAMINEN / BOSTADSBYGGANDE RESIDENTAL HOUSING

Kysymys / Question / FrågaJos Ristinummea tiivistettäisiin, uudet asuintalot voisivat sijaita tässä.

Om Korsnäståget förtätades skulle nya bostadshus kunna placeras här.

Jonkin verran (satunnaiset vierailut) En del tid (tillfälliga besök)

Some time (occasional visits)

Harvoin tai ei koskaan Nästan ingen tid eller ingen tid alls

Almost no time at all

Paljon (joka päivä) Mycket tid (dagligen)

A lot of time (daily basis)

< 24

35 - 49 50 - 6425 - 34 > 65

ASIOIDEN MERKITTÄVYYS - PRIORITERINGAR - PRIORITIES

Ajomatkan päässä oleva supermarket.Supermarket på bilavstånd från mitt hem.

Supermarket in driving distance from my home.

Palveluiden ja joukkoliikenteen piirissä olevat tiiviit

High dense areas with quality services, public transport etc.

Vanhaa rakennuskantaa tulisi purkaa, jotta saadaan uudentyyppisiä rakennuksia tilalle.

Gamla strukturer ska rivas för att göra plats för ett nytt synsätt och en ny design.Demolish old structures to make a place for a new approach and design.

Iso puisto ajomatkan pääsä kotoa.En stor park på bilavstånd från mitt hem.

A large park in the driving distance from my home.

Rakennuksia ympäröivät viheralueet tai julkiset tilat - miellyttävää ja turvallista asuk-kaille.

Byggnader omgivna av grönområden eller allmänna platser - behagligt och tryggt för människorna

Buildings surrounded by green areas or public squares - comfortable and safe for people.

Julkisia tapahtumia ja kulttuurielämää tarjoava alue, jossa on yhteisöllisyyden henki.Livfullt område med offentliga tillställningar, kulturliv och gemenskapskänsla.

Vibrant area with public events, cultural life and community spirit.

Arvostan omaa aikaani enkä halua osallistua ja vaikuttaa oman alueeni päätöksente-koon.

Jokaisella on oltava yhtäläinen oikeus peruspalveluiden saavuttamiseen. Kaupungin tulisi huolehtia tästä.

Varje invånare har lika rättigheter att få tillgång till nödvändig service/transport. Sta-den borde investera för att trygga detta.

Every citizen has equal right to access essential services/ transport. The city should invest to secure it.

Henkilöautoliikenne: minulle ja perheelleni on tärkeää helpot ja nopeat liiken-neväylät, vaikka autonpito maksaakin paljon ja teiden rakentamiseen uhrataan paljon

maata.

mig och min familj

me and my family.

Kotikatuni tulisi olla mahdollisimman kävely- ja pyöräily-ystävällinen.Gatan där jag bor borde vara så promenad-/cykelvänlig som möjligt.

The street where I live should be as walking/biking friendly as possible.

Pienet liikkeet kävelyetäisyydellä.Liten affär på gångavstånd från mitt hem.no one - my Small shops in walking distance from my home.

Väljät asuinalueet - isot tontit tärkeämpiä kuin palvelut.Glesa områden - service kan offras för mer privat utrymme.

Uudelleenkäyttöä ja korjausrakentamista tulisi suosia alueen identiteetin säilyttämisek-si.med min maka/make/samboÅteranvändning, ombyggnad eller förbättring för att bev-ara kärnan i ett områdes identitet och värden.Reuse, rebuild or improve to preserve the area’s core identity and values.

Pieni puisto kävelymatkan päässä kotoa.En liten park på gångavstånd från mitt hemA small park in the walking distance from my home.

Pysäköinti ja tiet lähellä - nopea ja helppo liikkuminen autolla.Byggnader omgivna av parkeringar och vägar - snabb och enkel tillgång med bilBuildings surrounded by parking and roads - quick and easy access for cars.

Rauhan ja hiljaisuuden saareke, jossa kukaan ei häiritse.En ö av lugn och tystnad där ingen stör mig.An island of peace and quietness where no one disturbs me.

Haluan käyttää aikaani elinympäristöni ja yhteisöni elämän parantamiseen.Kan sätta tid och krafter på att förbättra omgivningen och samhällslivet.

Jokaisen asukkaan tulee itse maksaa oma liikkumisensa. Tähän ei tarvita verovaroja.Inte genom att använda allas skattepengar. Det är upp till varje invånare att trygga dessa saker för sig själv.Not by using everyone’s tax money. It is up to every resident to secure these things for himself.

Julkinen liikenne: minulle liikkumisen edullisuus ja puhtaampi ympäristö on tärkeää, vaikka joudun käyttämään siihen enemmän aikaa ja vaivaa.

miljö för alla.-

ronment for everyone.

Kotikatuni tulisi olla mahdollisimman nopea ja tehokas autoille.Gatan där jag bor borde vara så snabb och effektiv för bilar som möjligt.The street where I live should be as fast and effective for cars as possible.

Jos se olisi sinusta kiinni, niin...?Om det är upp till dig, så ...?

If it is up to you, then ... ?

• priorities page (on the right) shows the different preferences of participants (graph Copy+Pasted directly from downloaded Maption-naire excel).

• It can be interesting to check if peo-ple’s expectation match with a type of area (safe and quiet suburbs versus noisy and vibrant centers)

• However, it mainly served as prepa-ration for following questions

• heat maps (on the bottom) • Each pin category has its own chapter in the report, therefore, its own set of heat

maps. The structure of reporting is identical for all of them.

• General heat map (includes answers of all the respond-ents)

• Used filter (particular answer frompage targeting personal data) match-ing with categories of participants analyzed in the second page (“Par-ticipation” page).

• Small heat maps show the opin-ion of the particular group of re-spondents

• The original question in the survey

Comments page (on the bottom) • Each pin category has its own chapter in the report, therefore, its own set of heat

maps and comments related to them. The structure of reporting is identical for all of them.

• The pop-up page (a page which shows when a participant places his/her pin on the map) can include more than one questions. Closed questions are processed by using a graph from downloaded excel. Open questions (named as comments) were sorted out manually.

• A ratio between pins with and without comment (an-swer to open question)

• Graph showing results of additional questions (if there were any)

• List of department, institutions or authorities related to the content of comments (plenty of comments are not related to agenda of planning department, therefore, needs to be forwarded to the right department)

• Comments

• Short answers

• Summary and notes done during the sorting

Experiences - evaluation - actions: • Structure of the survey, analyzing methods and reusing idea was successful• Groupfilterspointedoutunderrepresentedgroups(seniors,foreigners)andmadeus

aware of possible mistakes in communication towards them• This information is planned to be utilized for improving a strategy for the next (draft

commenting) phase

survey4.

Documents

Guidelines survey templates · 2020. 9. 7. · co-creation, Maptionnaire as a participative tool in the co-creation process, Risti-nummi as a Vaasa’s local project framed by this