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SELLER EDUCATION HUB GUIDE TO MASS PICK AND PACK

GUIDE TO MASS PICK AND PACK · document Print and paste the airway bills according to their respective products. SELLER EDUCATION HUB 15 Step-by-step guide to mass shipping –Pick

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Page 1: GUIDE TO MASS PICK AND PACK · document Print and paste the airway bills according to their respective products. SELLER EDUCATION HUB 15 Step-by-step guide to mass shipping –Pick

SELLER EDUCATION HUB

GUIDE TO MASS PICK AND PACK

Page 2: GUIDE TO MASS PICK AND PACK · document Print and paste the airway bills according to their respective products. SELLER EDUCATION HUB 15 Step-by-step guide to mass shipping –Pick

SELLER EDUCATION HUB

Table of contents

GUIDE TO MASS PICK AND PACK

CONTENT PAGES

What is mass pick and pack? 1 – 3

Step-by-step guide to mass shipping 4 – 16

Page 3: GUIDE TO MASS PICK AND PACK · document Print and paste the airway bills according to their respective products. SELLER EDUCATION HUB 15 Step-by-step guide to mass shipping –Pick

WHAT IS MASS PICK AND PACK?

1

Page 4: GUIDE TO MASS PICK AND PACK · document Print and paste the airway bills according to their respective products. SELLER EDUCATION HUB 15 Step-by-step guide to mass shipping –Pick

SELLER EDUCATION HUB

2

What is mass pick and pack

In the event that a seller experiences high volume of orders, the seller has to follow proper

pick and pack practices.

Pick and pack is a part of the fulfilment process where the ordered items are “picked” from

the master storage area and ”packed” into proper carton boxes or pouch for delivery.

Follow our guide to standard order packing and learn

how to properly handle mass delivery.

WHAT IS MASS PICK AND PACK?

Page 5: GUIDE TO MASS PICK AND PACK · document Print and paste the airway bills according to their respective products. SELLER EDUCATION HUB 15 Step-by-step guide to mass shipping –Pick

SELLER EDUCATION HUB

Fulfil more orders fulfilled in a day

3

Importance of mass pick and pack

Avoid misplacement of or damaging the products

It is important for sellers to implement a proper pick and pack system to allow streamlining

of seller’s operations and order fulfilments.

WHAT IS MASS PICK AND PACK?

Page 6: GUIDE TO MASS PICK AND PACK · document Print and paste the airway bills according to their respective products. SELLER EDUCATION HUB 15 Step-by-step guide to mass shipping –Pick

STEP-BY-STEP GUIDE TO MASS SHIPPING

4

Page 7: GUIDE TO MASS PICK AND PACK · document Print and paste the airway bills according to their respective products. SELLER EDUCATION HUB 15 Step-by-step guide to mass shipping –Pick

SELLER EDUCATION HUB

7STEP-BY-STEP GUIDE TO MASS SHIPPING

Step-by-step guide to mass shipping: Mass pickup

Seller

Buyer

Third Party

Logistics

Set shipping option in

Seller Centre

Order placed in App or website

Verify order in Seller

Centre/ App

Pickup parcels and

deliver to the customer

1

2

3 4 5

6

Schedule pick-up date with

3PL in Seller Centre

Select orders to ship

and print AWB

Page 8: GUIDE TO MASS PICK AND PACK · document Print and paste the airway bills according to their respective products. SELLER EDUCATION HUB 15 Step-by-step guide to mass shipping –Pick

SELLER EDUCATION HUB

8

Step-by-step guide to mass shipping: Mass drop-off

Seller

Buyer

Third Party

Logistics

Set shipping option in

Seller Centre

Order placed in App or website

Verify order in Seller

Centre/ AppPack the product and

print AWB

Pickup parcel and

deliver to the customer

1

2

3 4 5

7

Browse the list of drop

off pointGo to drop off point to

ship out the parcel

6

STEP-BY-STEP GUIDE TO MASS SHIPPING

Page 9: GUIDE TO MASS PICK AND PACK · document Print and paste the airway bills according to their respective products. SELLER EDUCATION HUB 15 Step-by-step guide to mass shipping –Pick

SELLER EDUCATION HUB

5

Step-by-step guide to mass shipping – My Sales

STEP-BY-STEP GUIDE TO MASS SHIPPING

Step 1

Review orders via “My Sales” on the Seller Centre homepage

Page 10: GUIDE TO MASS PICK AND PACK · document Print and paste the airway bills according to their respective products. SELLER EDUCATION HUB 15 Step-by-step guide to mass shipping –Pick

SELLER EDUCATION HUB

6

Step-by-step guide to mass shipping – Unpaid

STEP-BY-STEP GUIDE TO MASS SHIPPING

Step 2 (i)

Orders received will be placed under “Unpaid” until payment has been verified

Step 2 (ii)

After payment is verified, an order will be moved under “To ship”

Be reminded that buyers can still cancel the orders within one hour while the status is “To ship”

Sellers are required to ship orders

before ship by date to avoid “Late

Shipment”

If payment hasn’t verified within 2 days,

the associated order will be cancelled!

i ii

Page 11: GUIDE TO MASS PICK AND PACK · document Print and paste the airway bills according to their respective products. SELLER EDUCATION HUB 15 Step-by-step guide to mass shipping –Pick

SELLER EDUCATION HUB

7

Step-by-step guide to mass shipping – To ship

Step 2 (ii)

After payment has been verified, the

orders will be moved under “To ship”

Be reminded that buyers can still

cancel the orders within one hour

while the status is “To ship”

STEP-BY-STEP GUIDE TO MASS SHIPPING

Sellers are required to ship

orders before ship by date to

avoid “Late Shipment”

(2)

2

Page 12: GUIDE TO MASS PICK AND PACK · document Print and paste the airway bills according to their respective products. SELLER EDUCATION HUB 15 Step-by-step guide to mass shipping –Pick

SELLER EDUCATION HUB

8

Step-by-step guide to mass shipping – To ship

Step 3

Click on “Ship my orders” to start

mass shipping process

STEP-BY-STEP GUIDE TO MASS SHIPPING

(2)

2

(2)

Page 13: GUIDE TO MASS PICK AND PACK · document Print and paste the airway bills according to their respective products. SELLER EDUCATION HUB 15 Step-by-step guide to mass shipping –Pick

SELLER EDUCATION HUB

9

Step-by-step guide to mass shipping – Arrange Mass Shipment with Ninja Van

STEP-BY-STEP GUIDE TO MASS SHIPPING

Step 4 (a)(ii)

Select the products

intended for delivery and

choose “Mass Arrange

Pickup” to arrange mass

shipping with the logistic

provider

Step 4 (a)(i)

Select the “Orders To

Ship” tab

ii

i

Ninja Van (2) Other Logistics (2)

Page 14: GUIDE TO MASS PICK AND PACK · document Print and paste the airway bills according to their respective products. SELLER EDUCATION HUB 15 Step-by-step guide to mass shipping –Pick

SELLER EDUCATION HUB

10STEP-BY-STEP GUIDE TO MASS SHIPPING

Schedule the pickup date

for all of the selected

orders

Leave a remark for the

logistic provider

Provide a pick up address

for the logistic provider

Step 5 (a)

Step-by-step guide to mass shipping – Arrange Mass Shipment with Ninja Van

Page 15: GUIDE TO MASS PICK AND PACK · document Print and paste the airway bills according to their respective products. SELLER EDUCATION HUB 15 Step-by-step guide to mass shipping –Pick

SELLER EDUCATION HUB

11

Step-by-step guide to mass shipping – Self-shipping list

STEP-BY-STEP GUIDE TO MASS SHIPPING

Step 4 (b)(ii)

Select the products

intended for delivery and

click “Download

Shipping List” to mass

update your parcel

tracking number

Step 4 (b)(i)

For self-delivery or other

types, select “Other

Logistics”

ii

iNinja Van (2)

Page 16: GUIDE TO MASS PICK AND PACK · document Print and paste the airway bills according to their respective products. SELLER EDUCATION HUB 15 Step-by-step guide to mass shipping –Pick

SELLER EDUCATION HUB

12

Step-by-step guide to mass shipping – Self-shipping list

STEP-BY-STEP GUIDE TO MASS SHIPPING

Step 5 (b)(i)

The downloaded shipping

list contains your selected

product information, such

as order ID, buyer’s

username and product

info

Step 5 (b)(ii)

After input the delivery

tracking number on the

sheet, sellers need to re-

upload it on the same

“Orders To Ship” Tab

ii

i

Ninja Van (2)

Page 17: GUIDE TO MASS PICK AND PACK · document Print and paste the airway bills according to their respective products. SELLER EDUCATION HUB 15 Step-by-step guide to mass shipping –Pick

SELLER EDUCATION HUB

13

Step-by-step guide to mass shipping – Download Shipping Documents

STEP-BY-STEP GUIDE TO MASS SHIPPING

Step 6 (i)

Select “Download

Shipping Labels” tab

Step 6 (ii)

Select the products

intended for delivery and

click “Download

Shipping Documents”Download Shipping Documents: download all of the

selected orders’ shipping documents in one file

ii

i

Ninja Van (2)

Page 18: GUIDE TO MASS PICK AND PACK · document Print and paste the airway bills according to their respective products. SELLER EDUCATION HUB 15 Step-by-step guide to mass shipping –Pick

SELLER EDUCATION HUB

14

Step-by-step guide to mass shipping – Shipping Labels

STEP-BY-STEP GUIDE TO MASS SHIPPING

If Shipping Labels option is selected, Download Shipping

Documents downloads all of the selected orders’ airway bill in one

document

Print and paste the airway bills according to their respective products

Page 19: GUIDE TO MASS PICK AND PACK · document Print and paste the airway bills according to their respective products. SELLER EDUCATION HUB 15 Step-by-step guide to mass shipping –Pick

SELLER EDUCATION HUB

15

Step-by-step guide to mass shipping – Pick List

STEP-BY-STEP GUIDE TO MASS SHIPPING

If Pick List option is selected, Download Shipping Documents

downloads a list of all the selected orders

Use the Pick List to track products that needs to be picked easily

Page 20: GUIDE TO MASS PICK AND PACK · document Print and paste the airway bills according to their respective products. SELLER EDUCATION HUB 15 Step-by-step guide to mass shipping –Pick

SELLER EDUCATION HUB

16

Step-by-step guide to mass shipping – Pack List

STEP-BY-STEP GUIDE TO MASS SHIPPING

If Pack List option is selected, Download Shipping Documents

downloads a list of the selected orders in the manners shown above

Print and paste the Pack List onto each respective order

Page 21: GUIDE TO MASS PICK AND PACK · document Print and paste the airway bills according to their respective products. SELLER EDUCATION HUB 15 Step-by-step guide to mass shipping –Pick

Thank youLearn more about best practices for selling on Shopee on Seller Education Hub:

https://seller.shopee.sg/help/start