Guide for Implementers in the Management of Women Friendly Space (WFS)

Guide for Implementersin the Management of

WOMEN FRIENDLY SPACE (WFS)

Department of Social Welfare and Development2013







Table of Contents

TITLE PAGE

Chapter I : Rationale 1Chapter II : Philosophical Base 4Chapter III : Legal Base 6Chapter IV : Definition of Terms 10Chapter V : Description 12Chapter VI : Program Framework 13Chapter VII : Objectives and Coverage 16Chapter VIII : Project Components 17Chapter IX : Operational Guidelines 19Chapter X : Case Management Process 32Chapter XI : Physical Facility 49Chapter XII : Human Resource Requirement 54Chapter XIII : Institutional Arrangements 57Annexes

A. Women’s Booklet 63B. WFS Facilitator’s Form 65C. PSWDO and Field Office Monitoring Tool 71D. WFS Logo 72E. LGU Referral System for Emergencies 73F. WFS Terms of Reference 75

84

Plan, schedule and monitor activities together with the serviceproviders and women committee.

To organise awareness raising programs at the WFS on issuesrelating to well-being, women’s rights, sexual/reproductive healthand gender based violence. This would include coordinating thedevelopment, display and distribution of BCC material, organisingworkshops/ lectures/talks/discussions on relevant topics, etc

To organise and coordinate advocacy campaigns to enhance maleaccountability for VAW prevention, particularly among religiousleaders, community leaders, professional associations, etc

Inform and mobilize internally displaced women to attend theactivities to be conducted in the WFS

Record all the activities conducted in the WFS and keep theattendance sheet of list of internally displaced women who wereprovided with the services.

Maintain the cleanliness of WFS and ensure that its contents aresafe and secured.

Provide initial psychosocial support to any possible victim-survivorand refer to any service provider utilizing the existing LGU referralsystem

To participate in Review meetings convened by the CampCoordination and Camp Management Cluster at the Municipallevel, and with MSWDO, PSWDO and DSWD.

83

Enhance/develop their knowledge and skills to enable them toparticipate and have control on matters concerning their needs andinterest.

The WFS which are located in the evacuation camps or in thetemporary shelter sites will be managed by a woman from the affectedcommunity under the supervision of MSWDO and/or a local women’sorganization. he WFS Facilitator will receive intensive training on WFSmanagement, community mobilization, documentation and datacollection, Gender, GBV and other relevant issues.

Under the direct supervision of the MSWDO and/or a local women’sorganization, the WFS Facilitator will be responsible for the following:

Manage the day to day activities in WFS under the supervision ofthe camp manager

Assist the camp management team in the conduct of profiling ofinternally displaced women to include the following data:- Number of households and average family size- Number of female and male residents by age- Number of female, single and child-headed households by their

age and sex- Number of persons by age and sex with specific needs

(unaccompanied children, women with disability, chronically illand elderly women

- Number of pregnant (and their expected date of delivery) andlactating women.

Identify the needs of internally displaced women by conductinginterviews or group interviews with internally displaced women

Coordinate, liaise and network with concerned or possible agencywhich can address the identified needs and can provide the neededservices in the WFS.

4

CHAPTER I

Rationale

When a disaster hits or conflict erupts, saving lives, meeting the basicneeds and protection of survivors are the primary concerns ofhumanitarian actors or the service providers. With such rush to provideimmediate response, the appeal to “pay attention to gender issues”often falls on deaf ears and may seem irrelevant. Paying attention togender issues or “putting gender lens” means recognizing the differentneeds, capacities and contributions of women, girls, boys and men.1

According to the typology of risks and shock developed by WorldDevelopment Report 2000/2001, risks are classified by the level atwhich they occur (household/micro, local/meso and national/macro)and by the nature of the event (natural, environmental, economic,social, etc.) but do not encompass gender issues. It is important tounderstand the level and nature of a risk when planning and developingresponse for it provides scope for a more detailed analysis. (ADB:2008)

At the micro level, women are biologically more susceptible tosome illnesses and face specific health issues. Women arealso more susceptible to domestic violence, and having littleor no control over intra-household distribution of resourcesand power. At the meso level, women may find it more difficultto recover from shocks due to social norms, insecure propertyrights, or limited job prospects. At the macro level, economictransition can have gender-differentiated impacts or legislation

1Inter-Agency standing Committee, Women, Girls, Boys and Men Different Needs-Equal Opportunities. December 2006

5

may discriminate against women and men. The genderdimension of risk can be significant.

Even though men and women are exposed to the same kind of risks2

such as disaster, they can be affected by the same risk in a differentway. Thus it is important to consider men and women as differentconstituents in any analysis and planning for intervention. Women as agroup have particular needs, which differ from those of men as a groupwhich should be addressed from a gender perspective. Being blind tothese different needs (of men and women) would have implication onthe protection and survival of those affected by crisis.

Displacement is one of the major consequences brought about by crisissituation such as disaster and leaves a devastating effect to vulnerablesector one of them are women. Effects of displacement on womeninclude family separations, trauma associated with the deaths of familymembers, impaired health, and the loss of the home and possessions.Displacement may effect women‘s rights to inherit land and property.The cumulative effects of personal loss may result to depression andphysical deterioration. Post-traumatic stress syndrome is a commonailment among women who have been displaced for more than a fewmonths. The long term impact of displacement on women may meanthe permanent loss of social and cultural ties, the termination of careerand regular employment, disruption or loss of educationalopportunities.3Gender-Based Violence (GBV) happens also in womenand children in disaster situation. It is because women and children areoften the target of abuse and the most vulnerable to exploitation andviolence because of their gender, age and status in society.

2Risk refers to uncertain events that can damage well being while vulnerability is theprobability to become poor in the future.3Sphere/pdf/watsan/WCRW/unicef-idpgender-1998.pdf

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ANNEX F

TERMS OF REFERENCE

WOMEN FRIENDLY SPACE FACILITATOR

With the support of PSWDO, the MSWDO will set up # Women FriendlySpace (WFS) in _______________ of the province of_______________________.

Generally, the objective of WFS in evacuation camps is to respond tothe effects of displacement and vulnerability of women to crisissituations (both natural and manmade) through the provision of widerange of services that would address their practical and strategicgender needs.

Specifically, the WFS was designed to:

Provide safe and accessible space for internally displaced womenand girls and promote women’s welfare through the establishmentof WFS through equal access to resources

Increase awareness among women and the community at large, onissues related to well-being, women’s rights, sexual andreproductive health and gender based violence and enhance maleand community accountability for gender-based violence as theseare crucial in the process of empowerment and equality

Ensure that internally displaced women will have access to factorsof production for their economic empowerment

81

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6

In the Multi-Cluster Needs Assessment of the Philippine HumanitarianAction Plan (HAP) for 2013, out of the targeted 14 municipalities and 1 citythat are vulnerable to humanitarian emergencies across the Mindanaoregion, 53% have cited incidents of different types of GBV. Only 40% ofthe sites indicated that GBV cases were referred to service providers; 40%have GBV preventive measures in place; and 37% have a reportingmechanism. The Mindanao GBV Sub Clusters (based in Cotabato,Cagayan De Oro and Iligan Cities) have facilitated response to 134survivors of GBV from the period of January to September 2012. InBasilan, violence against women escalated during the period of conflictfrom 2000 to 2003. Their communities considered raped women unclean,and they were forced to marry the men who had raped them.4

Based on the Protection Advisory No. 2 dated January 22, 2013,women and children in areas affected by Typhoon Pablo in Mindanaoare at high risk of being trafficked. An estimated 80% of the affectedcommunities are women adults and children. Many of them werealready at risk due to forced displacement caused by the on-goingconflict prior to the typhoon. In many situations, women and childrenare living separately from their families as they, or their spouse/parentsfind work elsewhere. This increases their vulnerability to GBV includinghuman trafficking, domestic violence, and sexual exploitation andabuse.

It is within this premise that the DSWD as mandated by laws andnational policies and as the Lead on Gender Based Violence (GBV)Sub-Cluster needs to pay attention to gender issues and concerns indisaster management. Establishment of the Women Friendly Space(WFS) in evacuation camps can be the appropriate intervention toaddress gender issues and concerns during crisis situation.

4Magcalen-Fernandez, E. 2006.Conflict, State Fragility and Women’s ReproductiveHealth: The Case of Basilan, Philippines. Washington DC: USAID.

7

CHAPTER II

Philosophical Base

The Philosophical Bases of this Manual is anchored on the followingSocial Work values and principles:

1. Every woman has worth and dignity.

Women should be accorded with due respect and uphold theirphysical, psychological, emotional and spiritual integrity andwell-being.

2. Every woman has the capacity to change.

Every woman has the capacity to change her condition andsituation in the society with the support from different socialinstitutions that construct gender.

3. Every woman has the capacity for self-determination andproblem-solving.

Women have the capacity and ability to set her life's agenda andmake choices, develop self-confidence and self-reliance in order tosolve personal and community problems. With such she can be inposition to defend and demand her rights in order to realize her fullpotential as a woman.

4. Every woman should have equal access to opportunities insociety

80

ANNEX E

LGUREFER

RALSYSTEM FOREMERGENCI

ESBrgy.

____________

_,Municipality

of____________

_

SURV

IVOR

and/

or R

epor

ting

Party

Oth

er th

an th

e Sur

vivor

Seek

ing

Imm

ediat

eRes

pons

e/Ass

istan

ceTh

e sur

vivor

may

appr

oach

or se

ek he

lp fro

m an

y of th

e hum

anita

rian w

orke

r pre

sent

in the

comm

unity

.

Brgy

. VAW

Des

kOf

ficer

FP: _

____

____

____

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: ___

____

____

__

Law

Enfo

rcer

/PNP

FP: _

____

____

____

CP: _

____

____

____

Cam

pMa

nage

rFP

: ___

____

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__CP

: ___

____

____

__

Brgy

./Pur

ok C

ounc

il of

Wom

en (B

/PCO

W)

FP: _

____

____

____

__CP

: ___

____

____

____

This

refer

ral p

athwa

y is O

NLY

appli

cable

to si

tuatio

ns of

huma

nitar

ian em

erge

ncies

that

are c

omple

x mix

ofoc

curre

nces

ofna

tural

force

s (ex

treme

wea

ther o

r geo

logica

l acti

vity)

or hu

man a

ctivit

y (co

nflict

, soc

ial up

heav

alan

d env

ironm

ental

degr

adati

on).

ANNEXE

79

ANNEX D

79

ANNEX D

79

ANNEX D

8

Women should not be discriminated on the basis of their sex,they should be provided with opportunities and access toresources on equal basis with men

5. Women are capable of exercising social consciousness andresponsibility toward themselves, their families and theircommunity.

Women should be given the opportunity to participate and beinvolved in ways where they can fully contribute as partners indevelopment.

6. Women can achieve personal growth and development ifprovided with an environment that is both supportive andchallenging.

Enabling environment should be provided to women which willlead to their empowerment and attain gender equality.

9

CHAPTER III

Legal Bases

The Philippines is a signatory to many international instrument, enactedseveral law and issued national policies that aim to protect the rightsand welfare of women and promote gender equality.

A. International Instruments

The Convention on the Elimination of All Forms ofDiscrimination Against Women (CEDAW) which wasadopted in 1979 by the UN General Assembly is also known asthe International Bill of Rights of Women. It defines whatconstitutes discrimination against women and sets up anagenda for national action to end such discrimination. TheConvention provides the basis for realizing equality betweenwomen and men through ensuring women's equal access to,and equal opportunities in political and public life -- includingthe right to vote and to stand for election -- as well aseducation, health and employment. States parties agree to takeall appropriate measures, including legislation and temporaryspecial measures, so that women can enjoy all their humanrights and fundamental freedoms.

The Beijing Declaration and Platform for Action (BPFA) is adocument adopted by governments at the Fourth WorldConference on Women that sets forth governments’commitments to enhance women’s rights. It also identifiedother acts of VAW including violation of human rights of womenin situations of armed conflict, in particular murder, systematic

78

ANNEX C

PSWDO AND FIELD OFFICE MONITORING TOOL

ACTIVITY MONITORING TOOL

Name of Municipality: ________________________________________________Date of Visit: __________________ Period Covered: ____________________

Activities

Schedule Participants

BudgetAllocat

ed

Actual

Expenses

What arethe

facilitating or

hinderingfactors?

Indicatethe

Levelof

Equality 17

Whoprovided theactivit

y?

Cite someimpressions from theparticipants after thesession

Target

Actua

lTarget

Actua

l

Please cite other concerns/remarkable findings?__________________________________________________________________________________________________________________

17The Women Empowerment Framework which serves as the guide in the provision of servicesto internally displaced women through the different levels of equality which include welfare,access, conscientization, participation and control.

77

Levels ofEquality

IndicatorsKnowledge Attitude Skills

Control Recognizes therelevance ofsharing andasserting herdecisions

Belief in hercapacity todecide forherself

Able to asserther position in aparticular issueand speak inbehalf of otherwomen

10

rape, sexual slavery and forced pregnancy. The Beijingdocument also stated that VAW also includes forcedsterilization and forced abortion, coercive/forced use ofcontraceptives, female infanticide and prenatal sex selection.

The Millennium Declaration and Millennium DevelopmentGoals (MDGs) outline a set of time-bound and measurablegoals and targets to promote gender equality and to combatpoverty, hunger, disease, illiteracy and environmentaldegradation by 2015. It pronounces to combat all forms ofviolence against women and to implement the Convention onthe Elimination of All Forms of Discrimination against Women.

B. National Laws/Policies and Issuances

Republic Act 9710, the Magna Carta of Women is acomprehensive women’s human rights law that seeks toeliminate discrimination against women by recognizing,protecting, fulfilling and promoting the rights of Filipino women,especially those in the marginalized sector.It promotesempowerment of women and pursues equal opportunities forwomen and men and ensures equal access to resources and todevelopment results and outcome through the development ofplans, policies, programs, measures, and mechanisms toaddress discrimination and inequality in the economic, political,social, and cultural life of women and men.

Section 10 of RA 9710, Women Affected by Disaster,Calamities and other Crisis Situation states that women havethe right to protection and security in times of disasters,calamities and other crisis situations especially in all phases ofrelief, recovery, rehabilitation and construction efforts.

11

Executive Order 865, the Creation of a National SteeringCommittee on Women, Peace and Security (NSCWPS) toImplement UN Security Council Resolutions 1325 and 1820and Providing Funds Thereof. The Committee shallspearhead the implementation of the National Action Plan onWomen, Peace and Security which include the promotion andmainstreaming gender perspectives in all aspects of conflictprevention, conflict resolution and peace building.

Executive Order No. 15 Series of 1998 as amended by E.O.221 S. 2003 mandates the DSWD to provide assistance todevelop and implement programs, projects and services thatwill alleviate poverty and empower disadvantaged individuals,families and communities for an improved quality of life.

Moreover, the following law, policies and guidelines were issued tospecifically address the disaster management to include the concernsof gender-based violence in disaster situation:

Republic Act 10121 or the Philippine DRRM Lawpromotescommunity based disaster management. Under this law, theDSWD Secretary is mandated to be the Vice Chairperson ofthe NDRRMC for Disaster Response.

NDCC Circular 05-2007: Institutionalization of the ClusterApproachin the Philippine Disaster Management System,Designation of Cluster Leads and their Terms of Reference atthe National, Regional, and Provincial Levels. The DSWD wasdesignated as cluster head for Emergency Shelter, Protection,Food and Livelihood. Part of its roles and responsibilities ascluster head is to ensure integration of agreed cross-cuttingissues in sectoral needs assessment, analysis, monitoring andresponse to gender concerns

76

Levels ofEquality


Recognition ofher rights as anindividual and asa woman

Understand themeaning, natureof VAW

Understand thesalient featuresof RA 9262, 9208and other lawsrelated to women

Understand theimportance ofloving herselfand self-care ofwomen

Recognize theimportance of theenvironment andhow to take careof it for goodhealth and otherbenefits.

that she has arole to play

Asserts her right Appreciate that

reproductiveroles i.e. childrearing,householdchores andproductive rolei.e. work is asharedresponsibility ofhusband andwife/ partners

Belief in theimportance oftaking care ofher body andhealth

Participation Regularly attendson genderawarenessactivities andinformationsession

Understand therelevance oftaking part incommunityrelated activities

Encouragesother IDPs toparticipate incamp activities,attend meetings

Takes part indecision-makingprocess in thecommunity i.e.camp meetings

Demonstratesproblem-solvingskills

75

INDICATORS OF WOMEN EMPOWERMENT AMONG INTERNALLY DISPLACEDWOMEN

Levels ofEquality


Welfare Recognizes thatHer needs aredifferent from Hisneeds in relationto her biological/reproductivecapacities

Advocates forher needs suchas food supplyintended forpregnant andlactating women,well-lit bathingfacilities, toiletswith locks, watersupply forwashing, cooking

Able to articulateher specificneeds e.g.underwear,family planningcommodities,sanitary napkins,flash lights

Access Acquiresknowledge onthe basicbusinessmanagement

Knows how toaccess differentresources fromthe communityfor IGP

Recognition ofher economicabilities

Have controlover incomefrom IGP

Determination tolook for othersource ofincome

Believes in hercapacity toengage ineconomicactivities

Acquire skillsfrom livelihoodtrainings

Skills inmanaging herresources

Avails/participates in cash orfood for work

Conscientization Awareness of thedifference of sexand gender,socialconstruction ofgender

Appreciate howgender affectsher daily life

Believes thatgender can bechanged and

Practices self-care

Able to care forthe environment

12

NDCC Circular 12-2008: Amendment of NDCC Circular No. 5-2007 which merged several clusters and designation ofgovernment leads. The DSWD is the lead for Food and Non-Food Items, Camp/IDP Management, Emergency Shelter andProtection; and Permanent Shelter and Livelihood.

Terms of Reference of the Sub-Cluster on Gender BasedViolence (SGBV). The overall objective of the GBV Sub-Cluster is to put in place effective mechanisms to preventincidents of sexual violence and to provide accesible, prompt,confidential service to survivors during crisis. The SCBV Sub-Cluster is primarily tasked to coordinate and support theactivities of all relevant stakeholders in the prevention andresponse to SGBV. The DSWD is designated as thegovernment Sub-Cluster Lead of SGBV.

13

CHAPTER IV

Definition of Terms

1. Gender - refers to roles, attitudes and values assigned by cultureand society to women and men. These roles, attitudes and valuesdefine the behaviours of women and men and the relationshipbetween them. 5Gender Mainstreaming – a strategy for makingwomen’s as well as men’s concerns and experiences an integraldimension of the design, implementation, monitoring and evaluationof policies, programs and projects in all social, political, civil andeconomic spheres so that women and men benefit equally.6

2. Practical Gender Needs – are needs of women identify in theirsocially accepted roles. Practical gender Needs are a response toimmediate perceived necessity, identified within the a specificcontext7

3. Strategic Gender Needs – are the needs women identify becauseof their subordinate position to men in their society. Meetingstrategic gender needs helps women to achieve a greater equality.

4. Violence against Women (VAW) – refers to any act of gender-based violence that results or is likely to result in physical, sexual orpsychological harm or suffering to women including threats of suchacts, coercion or arbitrary deprivation of liberty whether occurring inpublic or private life.8

5PCW6RA 9710 otherwise known as Magna Carta of Women7Moser, 19938UN Declaration on the Elimination of Violence Against Women, 1993.

74

Date: ______________________________________________Name of Session: _______________________________________

Observations on the women BEFORE the services provided through theWFS (Briefly discuss)_____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Observations on the women AFTER the services provided through theWFS_____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

73

TRAININGS ATTENDED

Title of the Training Date

SKILLS:___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

14

5. Gender-based Violence (GBV) – refers to violence that is directedat a person on the basis of gender or sex.9GBV is an umbrella termencompassing a wide range of human rights violations and can bedirected at adult women and men and male and female children.GBV takes the form of rape, domestic violence, sexual assault andharassment, trafficking of women, girls and boys and severalharmful traditional practices including female genitalmutilation/cutting, early marriage, bride inheritance.10

6. Victim-survivor – refers to a woman or child who has sufferedgender-based violence. While as a victim, she should be treatedwith compassion and sensitivity, referring to her as a survivorrecognizes her strength and resiliency.11

9Recommendation 19, No. 6 of the 11th CEDAW Session.10 http://oneresponse.info/GlobalClusters/Protection/GBV/Pages/default.aspx11Philippine Commission on Women and Inter Agency Council on Violence AgainstWomen and Their Children. Guidelines in the Establishment and Management of aReferral System on Violence Against Women at the Local Government Unit Level.

15

CHAPTER V

Description

The establishment of Women Friendly Space (WFS) is a strategy incamp management that would address the specific needs of womenand would mainstream gender concerns in humanitarian response. TheWFS is a facility/structure that will be established in the evacuationcamps, transitional sites or disaster affected communities that willprovide a more systematic, organized and gender-responsive way ofdelivering services to internally displaced women.

Through the services provided in the WFS, case management ofinternally displaced women will be facilitated. They will be able to copewith their situation brought about by disaster and will prepare them totheir return to their communities.

The term WFS can be renamed based on the local dialect used in thearea for better appreciation/understanding of the internally displacedwomen.

72

SERVICES availed in the WFS:

Activity/Sessions Attended Date Provided Service Provider

71

ANNEX B

WOMEN FRIENDLY SPACEMunicipality of ______________

WFS Facilitators Form

Profile

Date Accomplished : _____________________________________Name : _______________________________________________Address : _____________________________________________

_____________________________________________Age : __________________ Civil Status : _________________Occupation : _____________________________________________Highest Educational Attainment : _____________________________If IP, Indicate Tribe : _______________________________________PantawidPamilya Beneficiary? Yes _________ No ___________Pregnant/Lactating? Yes: _______ No. of Months: ________Religious Affiliation : _____________________________________Household Members:

Name Sex Age Relationship Occupation

16

CHAPTER VI

The Program Framework

In responding to a humanitarian emergencywhether it is the result ofconflict or a natural disaster it is often than not that reaction is duringthe initial outbreak. However, literature on emergencies usuallyconsiders a much broader time frame which is sometimes referring tothe phases of an emergency as follows:

Phase 1 Pre-crisis (before the disaster strikes) Phase 2 Crisis (when the disaster strikes) Phase 3 Stabilization (when immediate emergency needs have

been addressed) Phase 4 Return/recovery (when those who are displaced are

returning home and/or the focus is on rebuilding systems andstructures and transitioning to development).12

The establishment of WFS therefore is one of the strategies in campmanagement which focuses primarily on the responding to the differentneeds of women that should be done after the disaster strikes, but itshould also be considered during contingency planning in pre-crisis, aswell as to highlight what kind of activities should continue into thestabilization and return/recovery phases.

The establishment of Women Friendly Space in the evacuation campsis anchored on the premise that even during humanitarian crises

12Handbook for Coordinating Gender-Based Violence Interventions in HumanitarianSettings, pp. 3-4

17

women, girls, boys and men have immediate, “practical” survival needsand strategic gender needs.13

In responding to such needs, Sarah Longwe’s Women’s EmpowermentFramework (WEF) highlights that the process of empowerment througha sequence of measurable actions can serve as a guide in providingappropriate response to internally displaced women. The path can beused as a frame of reference for progressive steps towardsincreasing/attaining women empowerment and equality. Theframework centres on five levels of equality which are hierarchical.14

Longwe defines these five levels of equality as follows:

Welfare.Level of women’s material welfare which will include foodsupply, medical care and other basic services.

Access.Women’s access to the factors of production, equal accessto training, marketing facilities and all public services and benefits.

Conscientization. A conscious understanding of the difference ofsex and gender and awareness that gender roles are cultural andcan be changed.

Participation.Women’s equal participation in decision makingprocess, in policy-making, planning and administration.

13Inter-Agency Standing Committee, Gender Handbook in HumanitarianAction.Women, Girls, Boys and Men Different Needs-Equal Opportunities. December2006, p. 314March Candida, et. Al, A Guide to Gender-Analysis Frameworks. Oxfam GB 1999.Pp. 93-94

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ANG AKING DIARY/JOURNAL Date: ____________

Anoangpinakanagustuhanmosaating session ngayon? Bakit?_____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Anoangpinakahindimonagustuhan?Bakit?_____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Anoangiyong opinion odamdamintungkolsatopicengayon?Paanomoitomagagamitsaaraw-araw?_____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Ano pang mga topic ang gusto mo pang matutunan?_____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

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ANNEX A

WOMEN FRIENDLY SPACEMunicipality of ______________

WOMEN’s BOOKLET

Name : ____________________________________________Address : ____________________________________________

____________________________________________Age : _______________ Civil Status : ______________Occupation : ________________________________________Highest Educational Attainment : ___________________________If IP, Indicate Tribe: _____________________________________PantawidPamilya Beneficiary? Yes:________ No:_________Religion : ____________________________________________

Household Members:

Name Sex Age Relationship Occupation

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Control.Women’s control over the decision-making processthrough conscientization and mobilization.

The different services that will be provided to the internally displacedwomen through the Women Friendly Space will help address theirwelfare needs, increase their access to factors of productionleading totheir economic empowerment while also increasing their genderawareness. All these shall also encourage/lead them to equally

INCREASED

EQUALITY

Welfare

Access

Conscientization

Participation

Control

INTERVENTIONS/SERVICES

WOMEN FRIENDLY SPACE

INCREASED

EMPOWERMENT

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participate in decision making and planning process and thereby allowthem to achieve equality of control over matters concerning their needsand interests.

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To ensure proper maintenance of the centre and its equipment

4. UNFPA and other International Agencies/Humanitarian Actors

Provide necessary administrative and logisticsupport/assistance through the UNFPA Project implemented inthe Department during the pilot testing of WFS.

Provide support in the implementation/provision of services tointernally displaced women

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Provide Minimum Initial Service Package forReproductive Health

Extend other medical services to the internally displacedwomen as necessary

3.5 Local Women Organization To organize community-based self-help support

groups/women’s committees within the evacuationcentres with active leadership

To operationalize the WFS as a venue by organising serviceproviders on health and well-being, psychosocial counseling,legal aid, and soon livelihood opportunities etc. coordination withthe RHUs and WCPD of the area, other NGOs and serviceproviders operating in the municipality.

To organise awareness raising programs at the WFS on issuesrelating to well-being, women’s rights, sexual/reproductive healthand gender based violence. This would include coordinating thedevelopment, display and distribution of BCC material,organising workshops/ lectures/talks/discussions on relevanttopics, etc

To organise and coordinate advocacy campaigns to enhancemale accountability for GBV, particularly among religiousleaders, community leaders, professional associations, privatesector, etc

To coordinate, liaise and network with relevant governmentagencies, NGOs and CBOs and relevant networks operating inthe area

To participate in review meetings with STB, FO, PSWDO andMSWDO in terms of monitoring and evaluation of the WFS.

To maintain administrative records of the centre e.g. Calendar ofActivities

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CHAPTER VII

Objectives and Coverage

General Objective:

The Women Friendly Space (WFS) aims to respond to the effects ofdisplacement and vulnerability of women to crisis situations broughtabout by natural and human-induced disater through the provision ofwide range of services that would address their practical and strategicgender needs.

Specific Objectives1. To provide safe and accessible space for internally displaced

women and promote welfare through the establishment of WFSthrough equal access to resources

2. To increase awareness among women and the community at large,on issues related to well-being, women’s rights, sexual andreproductive health and gender based violence

3. To ensure that internally displaced women will have access tofactors of production for their economic empowerment

4. To enhance/develop their knowledge and skills to enable them toparticipate and have control on matters concerning their needs andinterest.

Coverage

Internally displaced women in the evacuation camps/transitionalsites/disaster affected community will be the primary beneficiaries ofthe services to be provided in the Women Friendly Space.Men in theevacuation camps are also encouraged to avail of the other services inthe WFS particularly the gender awareness education sessions to help

21

attain gender equality. However, activities for men shall be conductedoutside the WFS or in other venues.

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Organise and coordinate advocacy campaigns toenhance male accountability for GBV, particularly amongreligious leaders, community leaders, professionalassociations, private sector, etc.

3.2 MSWDOs

Supervisethe operationalization of WFS in evacuationcamps.

Conduct information sessions, gender awarenesseducation for internally displaced women.

Coordinate/partner with other agencies/CSOs/organizations for the provision of services in the WFS.

Ensure that the LGU Referral System service providersare present in the camps or accessible by the IDPs/WFSFacilitators should there be cases of GBV.

3.3 Provincial/Municipal Philippine National Police-Women andChildren Protection Desk (PNP-WCPD)

Provide protection services such as but not limited tothe following: conduct information session with IDPsregarding laws protecting women, how to detectpotential traffickers and abuses, where to reportincidents, existing referal system in the area;

Provide additional security patrolling in evacuationcamps

3.4 Provincial/Municipal Health Office

Provide health services such as but not limited to thefollowing: medical and psychiatric care and medication toclients with mental illnesses;

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2. Other Government Agencies

2.1. Technical Education and Skills Development Authority(TESDA)/PLGU Office in-charge of Livelihood trainings

Provide resource persons/trainers Provide livelihood and/ or skills training applicable to the

situation of internally displaced women in the evacuationcamps

3. Local Government Units

3.1. PSWDOs

Provide resource augmentation to MSWDOsoperationalizing WFS e.g. tents, non-food items neededby women (panties, brassieres, flashlights, rubber boots),minimum supplies such as rubber mats, chairs andtables, equipments if there are ;

Provide technical assistance along women welfareservices and gender awareness sessions

Activate PCAT-VAWC and/or GBV Sub-cluster andadvocate for the needs of women and use of WFS intheir province.

Collect information on the contact details of members ofthe provincial referral system and convene regularmeetings

Coordinate/partner with otheragencies/CSOs/organizations for the provision ofservices in the WFS.

Conduct awareness raising programs at the WFS onissues relating to well-being, women’s rights,sexual/reproductive health and gender based violence.

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CHAPTER VIII

Project Components

1. Social Preparation and Advocacy

The establishment of the Women Friendly Space in evacuationcamps will be carried out in close coordination with the LocalGovernment Unit and DSWD camp management team. In view ofthe Cluster System in Humanitarian Settings, the GBV Sub-clusterunder the Protection Cluster shall advocate for the installation of aWomen Friendly Space.

Advocacy campaigns directed towards other governmentorganizations and local and international NGOs as keyhumanitarian actors shall also be conducted to support the WFS interms of service delivery.

2. Information Dissemination

In coordination with the camp manager, the WFS facilitator throughthe Committee on Protection and Grievance shall be responsiblefor disseminating information about the Women Friendly Space andits different services to all internally displaced women.

3. Service Delivery

The Gender Equality and Women Empowerment Framework willserve as the guide in the provision of services to internallydisplaced women through the different levels of equality whichinclude welfare, access, conscientization, participation and control.The WFS Facilitatorsin close coordination and partnership with the

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identified service providers shall be responsible in the delivery ofservices to internally displaced women.

4. Monitoring and Evaluation

This involves the conduct of periodic monitoring and evaluation toensure effectiveness of the strategy for the purpose of improvingservice delivery as well as replication to other evacuation camps.This shall be done in different levels, DSWD Central Office, DSWDField Office and the Local Government Unit. Monitoring tool shallbe used to gauge the effectiveness and responsiveness of theproject.

5. Partnership and Networking

This involves tapping and maximizing local, national andinternational resources, linking/partnership with other agencies andorganizations and resource mobilization for the implementation ofthe services in the WFS.

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1.4. Capacity Building Group

Develop modules for gender awareness education inconsultation with STB and GAD TWG

1.5. Standards Bureau

Identify/mobilize volunteers with background andexpertise on women’s empowerment and gender equalityto provide support in the operation WFS or can serve asthe WFS Facilitator.

Provide technical inputs in the development of standardsof WFS

1.6. Policy Development and Plans Bureau

Provide technical inputs in the development of a gender-responsive monitoring and evaluation tools.

1.7. DSWD Field Office

Ensure the establishment of WFS in the evacuationcamps being the lead agency in camp management.

Provide technical assistance to LGUsalong the provisionof services in the WFS.

Provide resource augmentation in terms of food and non-food items, hygiene kits, among others.

Advocate for the use of WFS and assist in mobilizingservice providers

DRRRU to identify existing WFS structures in theevacuation camp/transitional sites and request technicalassistance from PSU in the provision of services towomen if necessary.

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CHAPTER XII

INSTITUTIONAL ARRANGEMENTS

1. Department of Social Welfare and Development

1.1. Social Technology Bureau

Lead in the social marketing and replication of WomenFriendly Space in partnership with DRRROO.

Undertake capacity-building of implementers along WFSManagement

Provide technical assistance and resource augmentationto Field Offices, NGOs, CSOs and LGUs in theinstitutionalization of WFS

1.2. Protective Service Bureau

Provide necessary technical assistance to Field Officealong the provision of services in the WFS.

Participate in the monitoring and evaluation of theimplementation of WFS.

1.3. Disaster Risk Reduction and Response Operations Office

Institutionalize the establishment of WFS as a strategy incamp management through inclusion to the Guidelines inCamp Management

Advocate with LGUs the establishment of WFS inevacuation camps, transitional sites and communityaffected areas.

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CHAPTER IX

Operational Guidelines

A. Pre-Implementation Phase

The pre-implementation shall cover the Social Preparation andAdvocacy and Information Dissemination and Partnership andNetworking

Social Preparation and Advocacy

In every City/Municipality Disaster Risk Reduction andManagement (DRRM) Plan, the DSWD and LGU shall ensurethat an area in the evacuation camps/transitionalsites/community affected area shall be provided for theestablishment of WFS.

Meeting with Camp Coordination and Camp Management(CCCM), Emergency Shelter and ProtectionClusters shall beundertaken for identification of appropriate space/location forthe establishment of WFS with accessibility and safety as theprime considerations

The establishment of the WFS will be in close coordination withthe Protection Cluster, GBV Sub-Cluster and Local Committeeon Anti-Trafficking and Violence Against Women and theirChildren (LCAT-VAWC).

The -C/MSWDO shall identify and tap local women’sorganization in the area to co-manage the establishment and

25

operationalization of WFS. Likewise, identify a woman/womenleaders from among the internally displaced to be a potentialWFS Facilitator.

The camp manager under the supervision of the MSWDO,totapGBV Sub-Cluster and LCAT-VAWC members to provide thefollowing activities to the officers and members of the women’sorganization and women leaders:

- Psychosocial interventions if they are also survivors of thedisaster prior to the establishment of WFS. This is toensure that the women leaders are in a better psychosocialstate than internally displaced women in the community.

- Orientation of WFS highlighting the framework for thedelivery of services for better understanding andappreciation of the strategy as well as ne monitoring tool.

- Orientation of the roles and responsibilities of the WFSFacilitator

The camp management team and WFS Facilitators shall collect thefollowing information as basis for planning of activities and servicesin the WFS:

- Number of households and average family size- Number of female and male residents by age- Number of female, single and child-headed households

by their age and sex- Number of persons by age and sex with specific needs

(unaccompanied children, women with disability,chronically ill and elderly women

- Number of pregnant (and their expected date ofdelivery) and lactating women.

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3. Identified WFS Facilitator shall be oriented on the Terms ofReference or their roles and responsibilities. (See Annex F for theTerm of Reference).

4. The honorarium of the WFS Facilitators may be charged to theLGU DRRM Funds, MSWDO Women Welfare Program funds, localwomen’s organization or cash for work scheme which is equivalentto the prevailing minimum wage rate in the locality.

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Plan, schedule and monitor activities together with the serviceproviders and women committee.

To organise awareness raising programs at the WFS on issuesrelating to well-being, women’s rights, sexual/reproductivehealth and gender based violence. This would includecoordinating the display and distribution of BCC material,organising sessions on relevant topics, etc

To organise and coordinate advocacy campaigns to enhancemale accountability for VAW prevention, particularly amongreligious leaders, community leaders, professionalassociations, etc

Inform and mobilize internally displaced women to attend theactivities to be conducted in the WFS

Record all the activities conducted in the WFS and keep theattendance sheet of list of internally displaced women whowere provided with the services.

Maintain the cleanliness of WFS and ensure that its contentsare safe and secured.

Provide initial psychosocial support to any possible victim-survivor and refer to any service provider utilizing the existingLGU referral system

To participate in meetings convened by the Camp Coordinationand Camp Management and Protection Clusters at theMunicipal level, and with MSWDO.

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The WFS Facilitator shall conduct Focus group Discussion withinternally displaced women to identify their needs.

C/MSWDO and CCCM Cluster members shall advocate with othergovernment agencies, local and international NGOs, group andindividual donors, civil society organizations and humanitarianclusterstoinvite service providers to support and utilize the WFS interms of service delivery.

Information Dissemination

In coordination with the camp manager, the WFS facilitatorsthrough the Committee on Protection and Grievance shall beresponsible for disseminating information to all IDPs by givingorientation about the WFS during meetings or assemblies.Services available and schedule of activities shall be postedoutside the WFS.

Referral System shall also be placed outside the WFS.

Partnership and Networking

MSWDO and WFS Facilitator shall identify and partner withtheservice providers who shall conduct psychosocialinterventions for internally displaced women as the primaryservice that shall be provided to women through the WFS.

They shall identify and forge partnership with privatecompanies which corporate social responsibility is inclined forwomen and other donor agencies for provision of non-fooditems (i.e. underwear, sanitary napkins, family planningcommodities, etc) and food items (ie. foods that meet thenutritional requirement of pregnant and lactating women).

27

For gender awareness education and other information sessions,WFS facilitator shall coordinate and partner with the DSWD FieldOffice, PSWDO, DOJ Regional Office, RIACAT-VAWCmembers, MSWDO, P/C/MHO, PNP-WCPDand NGOs forwomen.

For other information sessions, WFS facilitator shall coordinate andpartner with other LGU service providers, civil society organizationand concerned individuals.

For livelihood opportunities, WFS Facilitator shall coordinate withDSWD Field Office Sustainable Livelihood Program, TESDA,Provincial Agricultural Office (PAGRO), Public Employment ServiceOffice (PESO), World Food Programme, and NGOs providinglivelihood activities.

B. Implementation Phase

The implementation phase shall focus on the delivery of servicesand monitoring and evaluation

Service Delivery

The service delivery shall take into consideration the phases ofemergency and the Gender Equality and Women EmpowermentFrameworkas the guide in the provision of services to internallydisplaced women. It shall be facilitated by the WFS Facilitators inclose coordination and partnership with the identified serviceproviders. The illustration below shows the specific services to beprovided according to the phases of emergency:

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CHAPTER XII

HUMAN RESOURCE REQUIREMENT

1. The Women Friendly Space shall be managed by a team of at least threeWFS Facilitators, who are members of local women’s organization andinternally displaced women.

2. Under the direct supervision of the MSWDO and camp manager,the WFS Facilitators will be responsible for the following:

Manage the day to day activities in WFS under the supervisionof the camp manager

Assist the camp management team in the conduct of profilingof internally displaced women to include the following data:

o Number of households and average family sizeo Number of female and male residents by ageo Number of female, single and child-headed households

by their age and sexo Number of persons by age and sex with specific needs

(unaccompanied children, women with disability,chronically ill and elderly women

o Number of pregnant (and their expected date ofdelivery) and lactating women.

Identify the needs of internally displaced women by conductinginterviews or group interviews with internally displaced women

Coordinate, liaise and network with concerned or possibleagency which can address the identified needs and can providethe needed services in the WFS.

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Supplies (bond papers, cartolina, ball pens, notebook,pencils, - others)

Supplies for 0-3 year old dependents e.g. rubber mats,hammocks, toys

The above materials can also be made available to theWFS in the evacuation camps if there are enoughresources

WFS should not be used as stockroom for relief goods andother materials

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Phase 1.PRE-CRISIS

(before thedisaster strikes)

Phase 2. CRISIS(when thedisaster strikes)

Phase 3.STABILIZATION(when

immediate emergency needshave been addressed)

Phase 4.RETURN/RECOVERY

(when those who aredisplaced are returning home

and/or the focus is onrebuilding systems and

structures and transitioning todevelopment)

Preposition of WFSKits

Service ProvidersNeeded Social Workers WFS Facilitator Members of local

women’sorganizations

Volunteers

Service ProvidersNeeded

WFS Facilitator Members of

Local women’sorganization

Social Workers/ PSP Providers Medical

Doctors/HealthProfessionals/Midwives/Dentists

Donors for FIand NFIs

BreastfeedingCounsellors

Services UnderConscientization1. Gender Awareness Education2. Information Session

Service Providers Needed1. WFS Facilitator2. Social Workers3. Police Officers4. Paralegal Medical Doctors/Health

Professionals/Midwives Municipal Health Officers5. GAD Focal Persons

Services UnderWelfare

Provision of BasicRequirements forFood and Non-Food Items

Medical andReproductiveHealth

PsychosocialSupportIntervention

The WFS as anEntry to the LGUReferral System

Services Under Access Cash for Work/Cash

Coupon/Food forWork

SustainableLivelihood forWomen

Basic BusinessManagement/Entrepreneurial SkillsEnhancement

Service ProvidersNeeded WFS Facilitator Project Development

Officers Social Workers DSWD, TESDA and

Other organizationsproviding livelihoodopportunities

Services UnderParticipation andControl Leadership Community

Participation

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Each of the services is described in details below:

WELFARE

Services under this level of equality shall be provided immediately afterthe disaster strikes. These may refer to but not limited to the following:

1. Provision of Basic Requirements for Food and Non-Food Items

- Distribution of food to meet the nutritional requirement ofpregnant and lactating women.

- Non-food items e.g. flashlights/solar lamps, brassieres, panties,hygiene kits, sanitary napkins/cloth______, etc.

2. Medical and Reproductive Health

- Prenatal check-ups for pregnant women- Breast feeding Counselling and session with pregnant and

lactating women- Reproductive Health check-ups for women of reproductive

age (menarche up to pre-menopause)- Provision of family planning commodities- Other medical and dental check-ups for women

3. Psychosocial Support Intervention

It is any type of local or outside support which aims to protect orpromote psychosocial well-being and/or prevent or treat mentaldisorder. It is also a process of meeting emotional, social, mentaland spiritual needs, all of which are considered essential elementsof meaningful and positive human development. It goes beyondsimply meeting the person’s physical needs.15

15 Psychosocial Support Training Manual, DSWD58

The interior areas must be large enough that canaccommodate at least 25-30 internally displaced women asan ideal number for an activity.

There should be an enclosed area where initial interventionand/or counseling to victims-survivors of gender basedviolence can take place to ensure the confidentiality of thecase. This enclosed area may also serve as abreastfeeding area.

The enclosed area should be part of the design duringconstruction.

There must be an activity area for children where womencan temporarily place their children while they areattending any activity being provided in the WFS. If there isan existing Child Friendly Space (CFS) in the evacuationcamp, the WFS can be set-up beside it.

WFS should be equipped with the following materials:

Tarpaulins for- WFS Logo (See Annex D)- LGU GBV Referral System with contact details

(See Annex E)- GBV prevention and response key messages

Copies of primers/briefers on laws related to womensuch as RA 9262, RA 9208, RA 9710, and others

Curtains Tables and Chairs Whiteboard , Erasers, Whiteboard and permanent

markers

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an existing Child Friendly Space (CFS) in the evacuationcamp, the WFS can be set-up beside it.

WFS should be initially equipped with the followingmaterials:

Tarpaulins for- WFS Logo (See Annex D)- LGU GBV Referral System with contact details

(See Annex E)- GBV prevention and response key messages- Curtains

- WFS should not be used as stockroom for relief goods andother materials

2. Transitional Sites

It must be well built to ensure safety and security at alltimes and should be well ventilated.

WFS can be a semi-permanent structure.

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This would include provision of critical incidence stress debriefing,counselling, distracting activities and opportunity for women toexpress their feelings, emotions and experiences in crisis situationsto avoid further trauma.

4. The WFS as an Entry to the LGU Referral System

WFS will serve as the entry to the referral system in responding toGBV cases in a timely and confidential manner.

In case that a survivor approaches the WFS Facilitator for help, sheshall orient the survivor of the referral system and allow her tochoose.

The Referral System is a cooperative framework through whichgovernment agencies carry out their obligations to protect andpromote the human rights of the victim-survivors of violence,coordinating their efforts in a strategic partnership with NGOs/FBOsand civil society as a whole. The main purpose is to ensure thehuman rights of victims of violence are respected and to provide aneffective way to refer these victims to support services to addresstheir various needs.16

Further, Gender-Responsive Case Management (GRCM) shall beemployed in managing cases of victim-survivors. GRCM is apractice model in managing victim-survivors of VAW.

16Guidelines in the Establishment and Management of a Referral System on VAW atthe LGU

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ACCESS

Services under Access shall be provided to women when immediatewelfare needs have been addressed. WFS Facilitators shall coordinatewith different agencies to advocate in the provision of livelihoodopportunities for women such as the following:

1. Cash for Work/Cash Coupon/Food for WorkLivelihood, Early Recovery and Food Clusters are utilizing theseschemes to provide access to IDPs capable of working on a 10-day period and shall be paid through cash or food.

Agencies that are implementing these measures will beencouraged to identify activities that can encourage and allowequitable access of IDP women to cash and food for workprogramme. In addition, where applicable, women friendly spacefacilitators will also be enrolled in the cash/food for workprogramme for their honorarium.

2. Sustainable Livelihood for Women

Adopting the Sustainable Livelihood Program of the DSWD,women with entrepreneurial interest will be provided with skillstraining and minimum capital assistance in order for them to startan income generating project. On the other hand, those that do nothave entrepreneurial interest will be linked to employmentopportunities that would match their skills.

Also to be given attention under this service are livelihoodprograms and services offered by other agencies/organizationsand trainings on marketing skills, i.e. rug making, hair cutting andothers

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indigenous materials available in the area. This will allowthe WFS to be transferred in other area should there be amovement from one place to another for continuousprovision of services to IDPs.

The interior areas must be large enough that canaccommodate at least 25-30 internally displaced women asan ideal number for an activity.

There should be an enclosed area where initial interventionand/or counseling to victims-survivors of gender basedviolence can take place to ensure the confidentiality of thecase. This enclosed area may also serve as abreastfeeding area.

An enclosed area may be covered with tarpaulin orcurtains.

There must be an activity area for children where womencan temporarily place their children while they areattending any activity being provided in the WFS. If there is

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CHAPTER XI

Physical Facility

A. Location

In an evacuation camp or an affected community, the WomenFriendly Space can be installed in a classroom, vacant officefacility, if such is available. However, if there is no available room,a separate tent can be installed as the WFS.

In transitional sites and/or relocation sites, a structure made ofindigenous or any available materials in the locality can also beconstructed to serve as the WFS.

B. General (Standard) Design and Construction

At the minimum, the WFS should have the following design andconstruction:

1. In the Evacuation Camp

It must be well built to ensure safety and security at alltimes and should be well ventilated.

WFS can be made of tent which is halfwalled with tarpaulinat the bottom and half-covered with a curtain. It could alsobe made of nipa shingles (amacan/sawali) or other

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3. Basic Business Management/Entrepreneurial SkillsEnhancement

Skills enhancement on basic business management/entrepreneurship will be provided to internally displaced women toenable them to manage effectively the income generating projectthey will be engaged. The modules developed by DSWD and otherservice providers be it government and non-governmentorganizations can also be utilized for this purpose.

The following modules by DSWD can be used for this purpose:

a. Basic Business Management Skills Training (BBMST)b. Numeracy Exercises and Social Communication Skills

Development Exercises

CONSCIENTIZATION

Services under this level of equality could be simultaneously providedwith services under ACCESS among which are the following:

1. Gender Awareness Education

Conduct of activities to raise the awareness of women about theprevention of gender based-violence. This shall include the conductof Gender Sensitivity Training, orientation on women’s rights anddifferent laws related to women such as

Republic Act (RA) 9262 Anti-Violence Against Women and TheirChildren Act,

RA 9208 Anti-Trafficking in Persons Act and RA 9710 Magna Carta of Women, RA 8353 Anti-Rape Law.

33

Men’s involvement is crucial to combat gender-based violence andto attain gender equality, thus a separate session for men on theseactivities should be highly encouraged.

2. Information Session

The following sessions from the Modular Packages for Womendeveloped by DSWD will also be provided:

a) Self-Enhancement

In this module, women will be given an opportunity to have self-discovery by identifying their strengths and weaknesses,assess the different roles they perform as women, beknowledgeable of the laws that protect them as women, andacquire the skills on time management and financialmanagement.

b) Self-Care of Women

In this module, women will understand the physical andbiological changes in their bodies and proper care andmanagement of health problems they encounter. This includespuberty and menstruation, fertility, pregnancy, common healthproblems, communicable diseases, self-breast examinationand the danger signs of cancer.

c) Maternal and Child Care Nutrition

In this module, women will learn about nutrition and the effectsof choosing the right kind of food everyday as well as theconsequences if the meals of the family do not provide abalanced diet. They will also know the right amount of food thatnormal adults, children, sick persons and elderlies need.

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worker should explain the possible consequences of suchdecision.

d. Initiate a symbolic ending of the helping relationship suchas dining out, exchange of mementos or hugging eachother that will make each one feel good during the parting.

e. The victim-survivor should also be assured of a follow-up tomake sure everything is well with her.

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2. Guide on Case Closure and Follow-up:

Closure is a mutual decision by the social worker and thevictim-survivor when the intervention objectives have been met.It is a part of the planned intervention and done in a timely andresponsible manner.

Closure of a case is indicated when the followingconditions are achieved:

a. The intervention goal and objectives set have beensuccessfully achieved.

b. The client is empowered and able to manage her life andits changes.

c. The client is safe and danger/risks on his life is not presentanymore and she wants to end the helping relationship.

d. Client decides to end the helping relationship even beforethe attainment of the set objectives.

e. The client acts unilaterally and seeks the help of otherpeople/agency and failed to come back per agreement.

f. The client transferred to another place and requested aninter-agency turn-over to another service agency.

Further, during closure and follow-up, the following also needsto be ensured:

a. Make sure that the closure phase is clear to the victim-survivor and that from time to time is reminded about it, sothat it will not seem abrupt or unexpected.

b. Discuss each other’s feelings in relation to the closure tomake sure that the separation anxiety is addressed well.

c. When an adult victim-survivor wants to terminate thehelping relationship even with unmet objectives, the social

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d) Early Childhood Illnesses

In this module, women will learn how to treat and preventcommon illnesses of children. They will also learn aboutimmunization and growth monitoring to ensure their children’ssurvival and development.

e) Environmental Sanitation

In this module, women will increase awareness on the properuse of the environment and how to take care of it for goodhealth and other benefits.

f) Session on Spirituality

The WFS facilitator may plan Other information sessions anduse other modules such as e.g. Parent Effectiveness Services(PES) and Parenting the Adolescent Manual (PAM) and othermodules relative to women’s empowerment and genderequality developed by other service providers can also beshared to internally displaced women.

PARTICIPATION AND CONTROL

Women will have the opportunity to exercise participation and controlas levels of empowerment after they have attended the followingmodules and have exercised and applied what has been learned:

1. Leadership

In this module, women will have the chance to develop themselvesas leaders who can influence others and direct their group. This

35

module will equip socially disadvantaged women with theknowledge and skills of an effective leader.

2. Community Participation

In this module, women will realize the importance of organizingthemselves in relation to their involvement in communityactivities. They will have an opportunity to understand theessence of a community and the importance of communityparticipation. This will create a venue for women to relate andinteract with other women and be analytical in identifyingcommunity problems, their causes, and the possible solutions.They will be able to discuss and initiate actions on issues thataffect them as a group. The module ultimately aims to organizeand mobilize women to become productive members of theircommunity.

Related modules/trainings in connection with communityparticipation/development implemented by other serviceproviders can also be utilized for this purpose.

OTHER SERVICES

Depending on the identified needs of women in the locality which arenot mentioned above, the WFS Facilitator in coordination with the campmanager and the C/MSWDO shall partner with other service providersin order to respond to such needs.

Monitoring and Evaluation

This involves the conduct of periodic monitoring and evaluation toensure effectiveness of the strategy for the purpose of improvingservice delivery. This shall be done in different levels, DSWD Central

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intervention is working based on the indicators set. Analyze oncemore the validity of the assessment previously done, datacollection, partializing the problem and setting objectives.

The importance of case monitoring are emphasized below:

a. It serves as a tool to track the progression and regression, theebb and flow of an intervention.

b. It is the source of regular information and data for an evident-based decision-making.

c. It serves as bases for the allocation of increased resources,new strategies of intervention and innovations for preventingand responding to the abuse.

d. It helps identify the gaps, constraints and problems as well astrends, challenges and opportunities in abuse prevention.

e. It proves theories, models, approaches in intervention throughbaseline and follow-up data collection.

1. Guidelines on Case Monitoring and Evaluation:

a. Ensure the participation of the victim-survivor, socialworker, members of the interdisciplinary team and otherstakeholders. Bringing in all the important stakeholderscan make the monitoring and evaluation more objective,enriching and educational.

b. Exercise flexibility. Changes in the design at some pointare needed to conform to more realistic measurements.

c. Gather all available information. Data collection can beaccessed in the progress reports, case studies, group workproceedings, intake interview and incident report.

d. Identify gender-related changes in the victim-survivor overtime. Example: three out of ten cases recognize that theabuse experience was not their fault because they failed toperform well their tasks as woman/wife.

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KNOWLEDGE: The victim-survivor should know….Example:a. Options that are available for her/himb. List of agencies she/he can ask immediate help

ATTITUDES: The victim-survivor believes that…..Example:a. She/he should not blame herself for the trafficking

experienceb. Self- worth is important than anything elsec. Perpetrators are accountable for the act of violence

SKILLS: The victims-survivor should be able to…Example:a. Avert serious using the safety planb. Manage her/him own resourcesc. Acquire skills to protect selfd. Acquire skills in managing difficulties in life

BEHAVIOR or PRACTICES: The victim-survivorshould/could…

Example:a. Practice stress management exercisesb. Regularly attend support group meetingsc. Can share her experience with other victim-survivors.

D. Monitoring and Evaluation and Closure

Depending on how the survivor is progressing, intervention can bereassessed. The reassessment is done by the victim-survivor andthe social worker and a consensus is arrived at whether the

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Office through the Social Technology Bureau, DSWD Field Office andthe Local Government Unit.

The Women’s Booklet (Annex A) and Facilitator’s Form (Annex B) shallserve as the monitoring tool in terms of the progress and impact of theservices provided to the internally displaced women through the WFS.

For PSWDO and FOs being technical assistance provider, a separatemonitoring tool shall be used to highlight program implementationconcerns. (See Annex C)

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CHAPTER X

Case Management Process

The Case Management Process discussed in this chapter is basedGender Responsive Case Management (GRCM) Handbook for SocialWorkers. The GRCM model is adopted to ensure that internallydisplaced women who are victim-survivors of gender-based violenceare provided with appropriate interventions using gender, strengths andrights-based perspectives.

GRCM is the process of coordinating and providing direct services towomen and girl survivors of abuses that starts from the recognition ofgender biases against women and girls in the home, in the communityand in society; pursues empowerment as the goal of the healingpartnership and service delivery where the woman sees her value andstatus in relation to herself, in the family and in the society; andaddresses the victim-survivor’s immediate needs and long-termneeds.

The GRCM provides an integrative framework which uses gender as apractice framework and the empowerment of the survivor as a practiceintervention. It inspires and challenges social workers to analyze andintervene in the interrelated and interacting sub-systems of the survivor,his/her family, community and society at large. It is supported by theRECREATE principles:

R - Respect for the inherent worth, dignity and rights ofwomen and girls

E - Equality of men and womenC - ConfidentialityR - Reflexivity

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pecific: The objectives should be clearly identified.

easurable/quantified: The intended accomplishmentsmust be identified and appropriate indicators and methodsmust be available.

ttainable: This is a check on how realistic the objectivesareconsidering the context and resources available.

elevant: The objectives are what the victim-survivoridentified as herpriority.

ime bounded: Provide a timeline for the accomplishment ofthe setobjectives.

2. Determine the inputs, enabling mechanisms and prepare theresources required to support the intervention/activities (i.e.funds for the transportation expenses, volunteer to escort thesurvivor, linkage with agencies, etc.,)

3. Determine the intervention/activities/timeline. Decide whatinterventions and activities are needed including the targetperiod to enable the victim-survivor to make the necessarychanges. For example, immediate services may includetemporary shelter and medical referral while continuingservices may include individual and group counseling.

4. Determine the effects/changes in the victim-survivor. Theseare the victims-survivor needs to know, agree with and dodifferently before the desired impact can occur. Effectindicators are used to measure these levels of changes andinclude:

SMART

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4. A Domestic Violence Self-Assessment Tool (attached asANNEX E) may also be used to double –check the stage inthe Change Model that the survivor is in.

5. Based on the collected data, analyze with the survivor theStage of Change she is in. The validation of data is part ofthe consciousness-raising aspect of the healingintervention.

6. After validating the data, plan with the survivor thenecessary and appropriate interventions using the steps inintervention planning.

C. Intervention Planning, Partnership and Implementation

Intervention planning, which is the process of working out with thevictim-survivor the objectives of the helping process, is important.Intervention plans should be properly focused on what specificsituations or behavior should be changed. Further, it should beformulated with the victim-survivor and her family and inconsultation with the interdisciplinary team composed of policepersonnel, prosecutor, doctor and social worker.

Steps in intervention planning:

1. Determine the desired impact/goals and set the desiredchanges to be achieved.Set objectives that are SMART:

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E - EmpathyA - AcceptanceT - TeamworkE - Empowerment

espect for the inherent worth, dignity, and rights of the woman/girl.

quality of women and men: To pursue gender equality andwomen’s empowerment, the social worker must personally andprofessionally believe in and be committed to the achievement ofequality between women and men.

onfidentiality: The survivor’s right to privacy should be respectedand observed. Case-related information is not to be shared withanyone outside the professionals involved in the helping processunless authorized by the survivor or, in the case of a minor, herduly authorized guardian.

eflexivity: The social worker is aware of and regularly reflects onthe ways in which her personal and professional values, beliefs,and conduct positively or negatively influence the healingpartnership, and make the appropriate changes.

mpathy: This is respect for and understanding of the survivor’sfeelings, her psycho-social state, and her responses to hersituation. It involves compassion for her and what she is goingthrough. She is not scolded nor blamed for what happened, or forwhat social workers may perceive as passivity in the face of abuseand violence.

cceptance: The survivor is a person with strengths and frailties.The social worker recognizes these and commits herself to thehealing partnership with the survivor.

RE

C

R

E

A

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eamwork: Violence affects the physical, psychological, social, andeconomic well-being of women and girls. It is also a crime againstpersons. Thus, case management requires a team approach. Theteam is interdisciplinary- e.g. social workers, lawyers, policeofficers, and medical practitioners.

mpowerment: Decisions and actions are designed to help thesurvivors understand the social, economic, and political context oftheir situation of violence. It is an exercise of personal and politicalpower, and taking action as an individual or as a group to dealwith/improve their situation of violence. The emphasis is on thesurvivors deciding for themselves, assisting them to secure accessto and control over needed resources, and to acquire knowledgeand skills to function independently. Hence, the survivor’s activeparticipation in ALL phases of the healing process. By so doing,she reclaims the power and control to manage her problems andher life.

This principle requires a non-hierarchal relationship between survivorand social worker. The social worker does not look at herself assomeone better and of higher status than the survivor. She does notdirect the survivor on what to do. Instead, she informs her of her rightand entitlements, clarifies, allows her to make her choices, andsupports her, in spite of decisions which the social worker may notagree with (e.g. reuniting with the violent husband).” (DSWD)

The flow of the case management process is shown below:

a. Initial Supportive Responses Intake Interview Initial Assessment Problem Identification

T

E

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STAGES STRATEGIES of CHANGEthe Relationship butQuestioning

is to engage the survivor in arational discussion.

3. Survivors considersChange and Options,Decides to put an End toAbuse

The role of the Social Workeris to assist the survivor inexploring options and inmaking “informed choice” notto provide moral/valuejudgment on the survivor’sdecision

4. Survivor Breaks Away orPartner CurtailsAbusiveness

The role of the Social Workeris to offer encouragementusing what has been learnedfrom the previous stages.

5. Survivor Lives ApartFrom or Together withreformedHusband/Partner

The role of the Social Workeris to provide support to thesurvivor to preventregression

How to use the DVSA Tool

1. Prepare well for the interview. Knowledge on the ChangeModel and the key questions are prerequisites.

2. Study the survivor’s data on hand to avoid repetitivequestions.

3. Interview the survivor using the DVSA interview questions(attached as ANNEX D) to be asked by the social worker.Write down the survivor’s viewpoint on each issue.

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- Psychological testing re: intellectual ability andpersonality;

- Psychiatric evaluation, mental status examinationand diagnosis; and

- Legal opinion on the case

3. Call a case conference with other professionals, validatetheir findings, and agree on collaborative measures toassist the survivor. As the case manager of the survivor,the main responsibility rests on the social worker.

4. Clarify the active participation of the survivor in decision-making and ensure, above all, that the interest of thesurvivor is served well.

5. Discuss the findings with the survivor and together plan theintervention accordingly.

Domestic Violence Survivor Assessment (DVSA) Tool-the DVSAtool was developed specifically for survivors of Domestic violence(Annex C). It is used in the context of the Change Model. The saidModel evaluates issues in two areas: the relationship and thesurvivor. Below are the five stages that a survivor may locateherself in based on her responses to the questions with thecorresponding Strategies for Change:

STAGES STRATEGIES of CHANGE

1. The survivor iscommitted to Continuingthe Relationship with theAbuser.

The role of the Social Workeris nurturing.

2. Survivor is Committed to The role of the Social Worker

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Initial Response

b. Gender Assessment Process Data Collection Use of Gender Assessment

format

c. Intervention Planning,Partnership andImplementation

Intervention Plans Healing Process and

Empowerment

d. Monitoring and Evaluation,Closure and Follow-up

Reassessment Use of Gender Responsive

Indicators

A. Steps in the Initial Support Responses:

The following are the detailed steps to be taken during the intakeinterview. The intake interview is very critical in the helping process,hence the social worker must ensure that necessary details aregathered and appropriate immediate actions are undertaken.

Step 1: Assess the psychosocial condition of the victim-survivor

The client most often is in a state of crisis evidenced by: Temporary loss of self-control; in a state of shock,

hysterical or withdrawn. Worried on the economic situation of his/her family. Defensive, insecure of herself and distrustful

Step 2: Create a safe and stable environment for the clientand family Providing a safe room/place with privacy

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Offer first aid, if necessary Make him/her feel that you are concerned If client is withdrawn, take time to assure her in a non-

blaming stance and the confidentiality of information. Giveher time and respect her pace during the disclosure.

Step 3: Use a gender-sensitive interview Make the client feel welcome. (Acceptance) Allow the client to tell her story and express her emotions

(Purposeful Expression of Feeling) Avoid uncalled interruptions and use short encouraging

words to let her go ahead with her story (i.e., Yes,understand, please go ahead)

Use active listening, that is concentrating exclusively onwhat the client is saying.

Use active observation, that is watch the non-verbalactions of the victim-survivor as she talks.

Use eye contact as this re-assures the client of yourinterest to help.

Use words that are clear, simple and easily understood.Be concrete and specific and avoid words that need to beinterpreted.

Maintain a non-judgmental attitude. Control your emotions so that your reactions do not inhibit

the client.

Step 4: Make an initial assessment and identification of theproblem Gather the necessary identifying information and pertinent

data of the case using the intake form Identify clearly the nature of the problem to avoid wastage

of time, jumping to conclusions and solutions that do notdeal fully with each aspect of the problem. This is donetogether with the client depending on her psychosocial

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- Implications of the roles and activities, access toand control of economic resources by eachmember on family relationships

4. Identify the internal strengths of the victim-survivor(e.g. positive attitude, resiliency) and the personalfactors that hinder the realization of her potential.

5. Identify the survivors existing external support systemat the level of the family, workplace, and community aswell as the hindrances to her healing (e.g. BarangayCouncil does not adhere to the provisions of the Anti-VAWC Act)

6. Summarize your statement.

Interdisciplinary Gender Assessment (IDGA) Tool-thisrequires almost the same data as the GVSA (Annex B).The only difference is that IDGA has an additional sectioncontaining the assessment of the survivor by aninterdisciplinary team. The team is composed of peoplefrom different disciplines who use their talents,perspectives, knowledge and experiences towards thecommon goal of helping the survivor.

How to use the IDGA Tool

1. Coordinate with other service providers for the neededassistance/services for the survivors.

2. Request professional assessment of the case asneeded such as:- Medical assessment from health professionals re:

physical condition;

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It can be used generally with various cases of violence(Annex A). It has five parts namely: (1) identifyingInformation (2) presenting problem (3) gender analysis ofthe family situation (4) internal power of the survivor (5)external power support systems (6) summary statementand (7) helping plan

Internal factors refer to the survivor’s strengths andconstraints which may significantly affect the survivor’smanagement of her problems.

External factors are elements outside of the person thatcontribute to the presenting problem an outcome such asthe (1) dynamics of gender relationships existing in thefamily (2) sustaining and constraining support systems ofthe survivor in the family, community and from otheragencies.

How to use the GVSA Tool

1. Write down the identifying information. Use currentstandard format (attached as Annex A)

2. Clearly identify problem in behavioral terms.

3. Analyze gender relationships in the survivor’s family interms of:- Each member’s roles and activities in the family

and in the community- Each member’s access to and control (i.e.

decision-making powers) over income andresources; and

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condition. If this is not possible, it can be done later afterthe immediate concerns are attended first.

This is done by identifying the client system, specifying theproblem in behavioral terms, analyze the problem andprioritizing the most pressing ones.

Step 5: Take immediate responsive action Make the necessary actions/referrals needed such as

medical, psychiatric, temporary shelter and legalassistance.

Look out for severe anxiety, post-traumatic stress (PTSD)and disassociation and refer accordingly. Keep tract of thereferrals made to ensure the client has access to services.

Give top priority response to matters that present a clearand present danger to the client.

B. Gender-Based Assessment

Gender-based Assessment is the comprehensive analysis of theclient experiences of abuse and violence and her responses withinthe context of existing inequalities in society.

Three phases of gender-based assessment:

1. Initial Assessment

Done during the intake stage and is the basis for the initialsupportive responses.

2. In-depth Assessment

Done after the intake stage. It is more comprehensive andis the basis for planned intervention.

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Follow-up the initial data gathered through severalcollateral interviews and follow-ups with the family,relatives, friends, neighbors or co-workers of the client.

Stresses through collateral interviews:o Dynamics of gender relations and violence in the

client’s familyo Perceived strengths of clients from other’s view point.o Possible support system for the client among her

relatives, friends and community Use of Assessment tools and interdisciplinary approach to

broaden understanding of client and her/his situation.

3. Periodic Reassessment

Done during the monitoring and evaluation phase of theimplementation of the intervention plan to appraise theprogress made in the healing process.

Make a summary statement of the assessment to ensurethat all the data are synthesized and ready for theintervention planning.

Gender-based assessment is done through the following:

a. Use of Participative Involvement

The client participation is an integrated and important part ofthe healing process. He/she can best describe his/ herpsychosocial condition, feelings, what he/she can do or willingto do and what he/she cannot or will not do. This is a processwhere he/she gains an understanding of him/herself. It is a wayof giving back a sense of control of his/her situation.

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Participative involvement is done by:

Establishing with the client that the assessment is a veryimportant part of the change process and his/her help isneeded.

Explaining the data needed and other sources ofinformation.

Soliciting her suggestions on the data collection process. Discussing with her the collated data and analysis. Summing up the experience and stress the point that the

assessment is the result of their co-responsibility ashealing partners.

b. Use of Gender Lens in Data Analysis

Basic to a gender-based assessment is the use of gender lens.This tool looks at the different needs and realities of thedeportees, irregular OFWs and victim-survivor. It provides asummary statement of the assessment to ensure that all thedata are synthesized and ready for intervention planning.

This phase is the basis for both immediate and long terminterventions. It involves the collection and analysis ofcomprehensive data that include the dynamics of genderrelations and violence in the survivor’s family, sources ofsupport, and negative pressures on the survivor in her family,workplace and community.

The social worker shall utilize the following tools in conductinggender-based assessment:

Gender Violence Survivor Assessment (GVSA) Tool-this uses a simplified listing of internal and external factorsthat are relevant to the presenting problems of the survivor.

Documents

Guide for Implementers in the Management of Women Friendly Space (WFS)