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Your apartment in every city guest reviews

Guest Reviews

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A collection of Windows on Europe clients' guest reviews regarding our serviced apartments for rent in Europe.

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Your apartment in every cityguest reviews

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Windows on EuropeWelcome Home

Windows on Europe is a group which has been working on the serviced rental market since 1986.Anybody looking for first-rate, turnkey accommodation in central or strategic locations should look no further than Windows on Europe. The group has a vast range of solutions on offer, be it for a business or leisure trip: from a studio apartment to a prestigious condo, from a hi-tech loft to a period building. The group’s expert staff are on hand to provide assistance in 9 languages.

Windows on Europe has a direct presence in Milan, Rome, Florence, Paris, Brussels, Naples and Bologna, and offers professionally managed apartments in major cities around the world through its booking center.

The Windows on Europe group:halldis.com | windowsonitaly.com | gentilieroy.com | rentxpress.com

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Photo Credits:Edelweiss Minouche PasquiniTommaso PiniStefano Candito

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“The apartment was most charming and left us feeling very comfortable returning “home” after visiting the many attractions

of Florence. We were at a comfortable and enjoyable walk to everything. The museums, galleries, the Boboli gardens all close

at hand. Wonderful! The property is comfortable and complete, charming and full of character. Within walking distance to great

restaurants and most sights. We felt safe and welcome in the neighbourhood. All of Florence is at your doorstep.”

Deb Kozak USA

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"The service by the people involved (Raffaella, Marco and Alessandro) was simply perfect before, during and after the

stay. They were warm in the relationship, generous in the times for check-in and check-out, and attentive with our needs. The

apartment was exactly as in the photos and description. It was comfortable and everything worked perfectly, even the heating

during an unusually gelid weather. The location is very convenient, many of the attractions are at walking distance. The cordiality and trust demonstrated by the Halldis’ people was probably the best of this experience. We will certainly recommend Halldis to our friends

and contact Halldis for future trips.”

Alejandro HniloBuenos Aires - Argentina

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“私たちがお借りしたアパルトマンは本当に文句のつけようのない素敵なお部屋で、 リネン、調理器具から消耗品となるさまざまなものまで揃っていてとても快適にパリ

生活を送ることができました。 毎日、ルームメイトと本当にここにしてよかった!!と同じことを繰り返し言い合って

いました。 小室さまには事前の問い合わせメールにも素早く対応していただき、鍵の受け渡しをして下さった スタッフの方もよく接していただき本当に感謝しています。 お

かげで一生の思い出に残る旅となりました。 次回またヨーロッパへ・・・という夢が実現することになれば、またき

っとホールディスさまに決まりでしょう!”

Kiyomi MiyanoNagoya - Japan

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“Уважаемая Оксана,Благодарю Вас и вашу компанию за безупречный

сервис. Мне все очень понравилось, а квартира дажепревзошла ожидания. Обязательно буду пользоваться

Вашими услугами в будущем и рекомендовать друзьям.Спасибо,

Алексей Блок”

Alex BlockProfservices

Saint Petersburg - Russia

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“L’appartement, situé dans un immeuble de caractère,est très agréable et confortable, équipés avec tout ce qui est

nécessaire pour un séjour en famille.Les lits étaient fait pour notre arrivée sans compter

que nous avions quelques provisions dans le frigidaire.Franchement bravo, nous aurions des leçons à prendre

nous français... Cet appartement a certainementétait refait depuis peu (matériaux neufs et de qualité),

il est de plus meublé avec beaucoup de goût(petits meubles anciens, bonne literie). Très franchement,

nous sommes ravis de notre choix et de notre séjour en général.Florence est une ville superbe à découvrir.”

Michèle DuperrayTransports ARMATI

DirectorFrance

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“Dear Sandra,The apartment was great, it is well stocked, very

nicely finished, felt very safe and in a quiet area. Beingout of the ‘tourist’ area, but close enough to walk to the ‘sites’

meant that at the end of the day it was great to go back to,relax on the balcony with a cup of coffee or a glass of wine in quiet

surroundings and enjoy being in Florence.Being close to a market meant that self catering was no problem,despite our very poor Italian, and there is a very good bread shop

just around the corner. Lots of restaurants within easy walkingdistance. (…) Your agent in Florence is a very friendly, competent,

helpful lady. Supplied us with lots of information on where wecould find the food market, supermarkets, bus stops, all the littlethings that you need to help find your way around a new city.(...)I had been to Italy some 35 years ago and have always wanted

to come back. (...) We would have no hesitation in recommendingGentili & Roy, and ‘our’ Florence apartment, to anyone who was

looking for accommodation during their travels.Thank you for helping make our stay a very enjoyable one,

Kind regards Ron and Kate Lowe.”

Ron Lowe (per Ron, Kate ed Erica Lowe)Air New Zealand

Wellington - New Zealand

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“Gentili & Roy managed to find the perfect locationand accommodation for our three day stop in Milan.

The apartment actually exceeded all our expectations, and madeour stay a premium experience and great value for money.

The service was brilliant.Everything went smooth, quick and accurate all the way from

the first contact and the booking to the point when we departedand left the keys back to the hostess.

There is no doubt I will contact Gentili & Roy again next time goingto Milan and Italy.”

Peter GanjbarVolvo Car Corporation

Manager Broadcast Media RelationsSweden

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“Здраствуйте Оксана,я и мои друзья благодарят Вас за организацию нашего

проживания в Италии. Все было замечательно.Огромное спасибо!

С Уважением, Кобылянский Максим.”

Maxim KobilyanskiySaint Petersburg - Russia

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“Possiamo definire il soggiorno unicamente con l’aggettivo“indimenticabile”. Il quartiere a prima vista appare

subito straordinario e sin dal portone e dall’atrio del palazzosi capisce che il soggiorno sarà memorabile.

L’appartamento è curatissimo, confortevole e dotato di tantiparticolari “preziosi”, come l’illuminazione davvero particolare.

La zona è quanto di più spettacolare Parigi possa offrire: grandevivacità fino a notte, ma con la sensazione di sicurezza

e vivibilità che ormai manca in tanti altri quartieri della capitalefrancese”

Walter OrsingherMusician and Piano Teacher

Accademia di interpretazione pianisticaRavenna - Italy

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“My husband and I enjoyed drinks in the Duomo-view top floor sun room, cooking our meals in the delightful kitchen and entertaining

friends in the spacious salone. What a great place! I have rented from Windows on Italy four times and each time I am more and

more pleased with the properties and service!”

Cathy G.San Francisco - USA

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“Great neighborhood, perfect location in a very quiet side streetin a pedestrian zone behind the Sorbonne and the Pantheon,

just five minutes walk from Notre Dame. Beautifully renovated andvery clean, we thoroughly enjoyed returning to it every evening

after a full day of sightseeing.The check-in and check-out service was excellent

– Thanks Marco - as was all the help providedby Halldis before we arrived.

We are already looking at our next trip to Europe and will useHalldis again..!”

Mike SekerkaDirector, New Product Introduction/Deployments

Dragon Wave Inc.Ottawa - Canada

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“My partner and I stayed in this apartment for a week and trulyhad an exceptional stay. It is well equipped for either a long or

short stay. The location is exceptional just a short walkto Hotel de Ville Metro.

The building is very old and charming but the apartment has beencompletely remodeled with all modern conveniences and tastefully

decorated. There is even a nice library of guide books leftfor visitors. This is a great company and a wonderful apartment.

We will definitely be back!”

George BaileyJabil

Operations DirectorUSA

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“Auf diesem Wege möchte ich unsere vollste Zufriedenheitbezüglich der Appartementreservierung in Rom, Via Urbana 12,

zum Ausdruck bringen. Die Unterkunft entsprach der Beschreibungund befand sich in einem vorbildlichen Zustand.

Die Abwicklung vor Ort war sehr freundlich und professionellin der Durchführung. Der Pick - Up - Service erwies sich als sehr

komfortabel, vergleichsweise günstig und funktionierte nahezuperfekt. Gern werden wir unsere Erfahrungen an Interessenten

weitergeben.”

Martin ErkelingDentist

Hagen - Germany

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“Sehr geehrte Frau Gutierrez,Wohnung gut erreichbar und sehr einladend.

Gute Ausstattung - sehr zufrieden.Mit freundlichen Gruessen”

Margit A. HughesMarketing Specialist

ERA Adventure PropertiesFrankfurt am Main - Germany

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“Dear Penelope,What wonderful service, what AMAZING

apartment and as for the personalised servicefrom Marco your colleague – just outstanding!

When I arrived in France after travelling for 30 hoursto the warmth and generosity of your staff

and the charm of the apartment I knewI was going to love “living” and working in Paris.

The apartment in Rue de Vielle Du Temple was abovemy expectations – I felt like a local immediately!

The restaurants, bars and shops in the street addedto this experience. In particular one must visit the charming

restaurant and bar Le Petit fer au Cheval directly across the road.Leaving was the most difficult part!”

Helen LennieSignature Prints

General ManagerSydney - Australia

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“Die Wohnung ist sehr schön und sauber und wir habenuns dort wohl gefühlt.

Auch die Benutzungsmöglichkeit des Fitnessraums war super.Insgesamt eine angenehme Umgebung.”

Volker HörchensGeneral Manager

Iac-GmbhGermany

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“What a beautiful, romantic and totally amazing apartment. Right in the heart of the city!! It’s really quiet and warm, in a perfect old

style, it was like living in a fairytale. The position is unique, close to the Santa Croce Cathedral and just a few steps from the Bargello Museum, the Dante’s house and the Duomo. During our stay, my

husband and I were so happy to have found many typical trattorias and nice shops just round the corner. It was nice to walk around

and easily go back home to this lovely, cosy house. It was just like a second honey moon!! I really loved this house and I look forward

to coming back soon.”

Eve SarahNew York - USA

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“More than we could have ever imagined...We stayed in a farmhouse. We arrived at the gate and were in

awe of how beautiful the grounds are. The staff was friendly and helpful. The apartment we rented in the farmhouse was very clean

and well stocked with everything we’d need to enjoy our stay. They helped us book a fabulous wine tour and everything was

very reasonably priced considering the quality of it all. I’d highly recommend!! ”

JodiePortland - Maine

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“We returned from our European vacation the other day andI wanted to write you a quick note of thanks for all your support

and your company’s support during our apartment rental in Milan.We absolutely loved the apartment. It was large, modern,

clean, smartly equipped, and perfectly located.We had several options for restaurants and shopping

with the supermarket a short walk away.We will tell all our friends about our wonderful experience

and will refer them to your company when they travel abroad.We will certainly be a repeat customer when our travel plans call

for a European destination.Every aspect of our experience was outstanding!

Thanks and all the best!Cheers, Don and Tami Olds”

Don OldsDefense Security Cooperation Agency

Regional Deputy Asia Pacific AmericasLeesburg - USA

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“Ottimo servizio sotto ogni punto di vista.Sia nella scelta dell’appartamento più adatto alle mie necessità sia

nella gestione del rapporto di locazione.Sono stato seguito in ogni fase con efficienza e rapidità da Simone

Fusi localmente e da tutto lo staff amministrativo per la partepiù burocratica e documentale.

In particolare il mio soggiorno prevede una lunga permanenzaed è capitato che ci fosse necessità di piccoli interventi

di manutenzione: tutto è stato risolto nel giro di brevissimo temposenza alcun contrattempo. Vista la durata del mio soggiorno,

peraltro ancora in corso, sono intervenuto nella personalizzazionedell’arredamento dell’appartamento che comunque presentava

già tutto il necessario per sentirsi a ‘casa’.Ringrazio quindi Simone e Penelope e mi auguro che tutto

prosegua nel medesimo modo.”

Andrea ManteroBU ManagerMilan - Italy

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“(…) Also just to let you know we found the apartment very niceand the service you provide was good. Your internet site is alsovery user friendly and makes it quite easy to understand. I will

certainly use your service again if I need an apartment in Rome.Many thanks. Amir.”

Amir AbdullaWorld Food Programme

South Africa Regional DirectorJohannesburg - South Africa

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“My 14 year old daughter and I had a very lovely and memorablestay in our little apartment in the 6eme.

Thank you for a fantastic first-time experience with an apartment(vs hotel) stay. Our little place was in a perfect location, really

tastefully decorated, very clean and quiet.We were very comfortable and happy to be there.

The only part that was difficult was having to leave.We will definitely be looking forward to a return trip

and will book again with Halldis.Merci beaucoup!”

Denise CarrilloArt Director

Seattle - USA

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“We were more than pleased with the beautiful apt we rented.The decor was tasteful and comfortable, and found all

of the amenities we could have asked for. The apartment was immaculately maintained. With a wine store down the street,

grocery store around the corner, and several great restaurants in the area, it was great value for money as we could stay in or dine

out as we chose. Far less expensive and more comfortable than a hotel would have been for the five of us. It was in easy walking

distance from the Museum of Science, Uffizi Gallery, the Ponte Vecchio, and numerous other sites.”

KJUSA

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“The apartment was beautiful and in an excellent location. The city experience was completely different than staying in a Hotel. It gives much more freedom when traveling with children mainly because of the comfort and amenities that the apartment offers.

We felt almost like locals, everything was close but still not in a touristy area. We would plan our next vacation to Italy the

same way and would definitely do it with Windows of Italy again, excellent service from beginning to end.”

HayattTexas - USA

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“We stayed in this lovely apartment in Venice for 4 days in No-vember. From the moment Sebastiano met us at the Vaporetto we

were enchanted. Right beside a canal, you enter through a security gate, walk up an ancient corridor (everything in Venice was ancient to us, we are Australian) and into the building. Everything that you

need, is there, wonderfully decorated and really clean.(…) Sebastiano was so helpful, explained everything to us, told us where the supermarket was, described the local cafes and set up

the internet for us. If we wanted some information about anything, we would email him and he always answered instantly.

The location was wonderful, you get to experience the local area and people, there was a bakery 2 doors up and we got fresh

pastries for breakfast every morning...Yum!We wished we had stayed long, so enjoyable.”

Victoria ClarkAustralia

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“Halldis were brilliant. The apartment was the best I saw of anyone staying in Milan for the month I was there. When you are booking

on the internet I would recommend using a professional service like Halldis, not one of the dodgy two-man operations that rent out old, barely-livable apartments. I experienced both, and this

apartment, and the help of Halldis and its local staff saved my trip. Thanks Penelope and Angela.”

BarneyAustralia

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“Hi Helene,(...) The apartment was very good and it covered our expectationscompletely. The area was very nice and it was clean and perfectly

presented. Sergio was very nice with us as well and I wouldlike to thank him for his welcoming and kindness.

We would like to thank you for your professionalism.We hope to come back to Rome and with no doubt

we will contact you again.Thank you again for everything.

Best regards, David”

David GarridoAnalyst

AccentureOviedo - Spain

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“Die Wohnung hat uns sehr gut gefallen. Sie entsprach denAnkündigungen im Internet, die dort veröffentlichten Photos

entsprachen den Gegebenheiten.”

Prof. Dr. Annette Kämmerer e Hans-Martin GangController

Lear CorporationHeidelberg - Germany

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“Hi Benedetta,We very much enjoyed our stay in Milan.

The apartment was wonderful! ...as I said, we so enjoyed our visitand have recommended your services to others

that often have extended stays in Italy.”

Diana HawkSales Associate

Prudential Tropical RealtyFlorida - USA

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“Buongiorno, ho trascorso a Venezia un paio di giorni in un Vostroappartamento (Barbaria).

Tengo a felicitarmi per la perfetta organizzazione, la puliziae le diverse disponibilità dell’unità abitativa.

Non mancherò certamente di segnalare la vostra organizzazionee di testimoniare della vostra efficienza.

Distinti saluti. A. Monforte”

Arturo MonforteDirector General for Health & Consumer

European CommissionBrussels - Belgium

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“The staff was GREAT. Every email was answeredquickly and completely.

I really appreciated dealing with such helpfuland pleasant people.

Thank you!”

Thomas KoundakjianGlobal Director

Risk Manager Business SegmentSan Francisco - USA

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“My experience with Rentxpress couldn’t be better.The apartment was clean, cozy, well furnished and central.

The service from the Rentxpress staff was outstandingand I would never use another agency.

I warmly recommend the services of Rentxpress to allmy business associates, no one knows the city better.”

Sigmund BagøienHead of Equity Sales and Partner

Færder Securities ASAOslo - Norvegia

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“Liebe Frau Picker, ich wollte mich ganz herzlich bedanken für diefreundliche und flexible Organisation der Wohnung in Rom. SergioPanizza war gut erreichbar, immer pünktlich und zuvorkommend.

Die Wohnung war wie auf Ihren Internetseiten beschrieben,das Viertel wunderbar frei von negativen massentouristischen

Einflüssen, trotzdem zentral und relativ ruhig.Wir waren sehr zufrieden.

Vielen Dank und viele Grüße nach Rom”

Sabine HüttcheGeschäftsführer

Cat CommWeirmar - Germany

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“Roger;Again we thoroughly enjoyed the visit and found

the accommodations to meet and exceed our expectations.You are providing a wonderful service and much appreciated

alternative to hotels for tourists like us.Thanks again.”

Tom RudolphiProfessor and Interim Chair

Department of Aerospace EngineeringIowa State University

Ames Iowa - USA

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“Intanto ringrazio tutti/e voi per la vostra gentile collaborazioneed aiuto a trovare una sistemazione

che finalmente rispondesse alle mie esigenze.Saluto quindi molto cordialmente ALIDA, ROGER, VERONICA,

EVELINA, e sig.ra EDELWIESS(la quale mi perdonerà se non si scrive così!!)

Buone vacanze a tutte/i Ciao!Giulio De Amici”

Giulio De AmiciBusiness & Marketing Manager

SOFTPEOPLEMilan - Italy

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“Dear Gentleperson,My father has returned from his recent trip and told us that

the apartment he rented and the servicehe had received from Ms. Akiyama was great.Please give his best regards to Ms. Akiyama.

I also was very happy to hear this from my father.With kind regards,

for Hiro Shiroki (father)”

Hiroya ShirokiPainter

Kawasaki - Japan

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“Ottimo appartamento. Anche migliore che nelle foto.Vicinissimo al centro, in condominio elegante e silenzioso.

Disponibilità dell’agenzia assoluta.Servizio veramente ottimale.”

Antonella IannusoHuman Resource Management

Pisa - Italy

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“Dear Ms Becker,Thanks for your e-mail on the 10th Nov. (...). We thought the

apartment was perfect and helped make our stay very enjoyable,the apartment had lots of character and lovely art works, and a

great location for getting around Turin.Yours sincerely

John Kelly”

John KellyMacleod Hotels

Director of HospitalityIsle of Skye - Scotland

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“お客様の声、ご意見写真通りで利便性もよく清潔で大満足のアパルトマンでした。 またぜひ利用したいです。 ま

た、日本人担当者の方もとても親切でおすすめです。”

Miwako NakamuraFukuoka - Japan

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