GSA MAS - Category Code: H05

General Services Administration Federal Supply Service

Authorized Federal Supply Schedule Price List

On-line access to contract ordering information, terms and conditions, up-to-date pricing, and the option to create an electronic delivery order are available through GSA Advantage!, a menu-driven database system. The INTERNET address

for GSA Advantage! is: http://www.fss.gsa.gov

GSA MAS - Category Code: H05 Federal Supply Group: Professional Services

Language Services

Contract # GS-10F-0496M For more information on ordering from Federal Supply Schedules click on the FSS Schedules button at

http://www.fss.gsa.gov

Contract Period: Sept. 30, 2017 to Sept. 29, 2022 (Pricing Current through Modification PA-0029, effective 7/9/19)

(Contract Current through Mass Modification PS-A812, effective 4/8/20)

Translations International, Inc. 100 S. Fifth Street, Suite 1900

Minneapolis, MN 55402 Phone: 320-217-2775

Fax: 443 267 0008 Website: www.tiinc.com E-mail: [email protected]

Contract Administration Source: Suraj Singh Business Size: Small Disadvantaged Business (SDB)

Translations International, Inc. 2 | P a g e

TABLE OF CONTENTS

1. Executive Summary.......................................................................................... 3

2. Tasks and Technical Approach ......................................................................... 4

3. Management Approach and Key Personnel ..................................................... 5

4. Certifications ................................................................................................... 6

5. Services and GSA Schedule Price List ............................................................... 7

6. Customer Information ....................................................................................12


1. Executive Summary

Translations International, Inc., (TIINC) is a Small Disadvantaged Business, as well as a Certified Minority Business Enterprise (MBE), incorporated in the state of Minnesota with offices throughout the US. TIINC offers high-quality translation, interpreting, transcription and desktop publishing in more than 150 languages. We have a worldwide network of more than 3,000 vetted and pre-approved linguists. For over 15 years, TIINC has been helping corporations and federal government agencies, large and small businesses, associations, non-profit organizations, individuals, embassies, and many others to communicate beyond borders and across cultures.

Service Offerings

TIINC provides the following services: Translation— All types of documents and subject matters in more than 150 languages Interpreting— Telephone and Face-to-Face (consecutive or simultaneous) Transcription and Desktop Publishing TIINC’s Qualifications

The features listed below demonstrate TIINC’s qualifications: • Over 15 years related experience in the translation

industry • Dedicated Project Manager to manage all aspects of

project • Highly skilled and experienced native language

linguists with an in-depth awareness of cultural nuances and regional dialects

• State of the art translation tools and technology • Proprietary project management and reporting tools • Proven Quality Control program

TIINC provides foreign language translation of websites and documents for the Federal Government and large commercial companies such as Northrop Grumman and Lockheed Martin.


2. Tasks and Technical Approach With over 15 years of experience in the language services industry, we provide language services in the required 3 core service areas:

Each of these core service areas are supported by our management approach, which consists of: • Dedicated Project Management • Proven Quality Control Program • Global Project Management Suite We have a network of over 3,000 professional linguists who can provide services in any language and any volume. As an experienced company, we know what potential problems to look for early in a project, which helps keep projects on time and on budget. Furthermore, we have developed a proven Quality Control program to review, edit and finalize written translations

Document Translation

Telephone Interpretation

Face-to-Face Interpretation


3. Management Approach and Key Personnel

Across all service offerings, TIINC offers proven management techniques via:

All three of these elements work hand-in-hand to ensure that for every client TIINC: Provides excellent, efficient customer service

Minimizes controllable errors

Meets our client’s delivery deadlines

Operates with a standard work process for every job, big or small

Records, tracks and analyzes project history

Dedicated Project

Management

Proven Quality

Control Program

Global Project Management

Suite


4. Certifications

TIINC is a professionally qualified company with over 15 years of excellent past performance. Some of our industry certifications include: • Corporate member of the ATA (American Translators Association) • Founding member of American Language Companies Association • GSA (General Services Administration) Language Schedule holder • Graduated from US Small Business Administration (SBA) 8(a) program in April 2018 • Certified Minority Business Enterprise (MBE) • US DoD (US Department of Defense) approved contractor Additionally, most of our translators are accredited by the ATA or the relevant language association in their respective countries. SAM and ORCA registration

TIINC has current SAM and ORCA registration. Equal Opportunity Employer TIINC is an equal opportunity employer. It maintains policies and practices that are designed to prevent discrimination against any qualified contractor or applicant on the basis of race, color, religion, ancestry, national origin, sex, age, marital status, sexual orientation, disability and medical condition to the extent protected by law. This policy of nondiscrimination applies to all employment practices, including hiring, compensation, benefits, promotion, training, and termination. Confidentiality Each linguist and member of the staff is trained on confidentiality practices. These individuals all sign a statement of confidentiality and agree to abide by confidentiality precautions and measures. Among the most important points with regards to confidentiality and protection of sensitive information: • Our premises are not open to the public, the doors are locked. • Strict guidelines require that all customer confidential information not leave the office. • Documents considered work product are kept under additional lock and key until they

are no longer needed. • When documents considered work product are no longer needed, they are shredded and

disposed of properly and in compliance with the instructions provided by our clients.


5. Services and GSA Schedule Price List

Translation Rates

CATEGORY REGION LANGUAGES RATE INTO

ENGLISH

RATES FROM

ENGLISH 1a Western European French, German, Italian and Spanish $0.204 $0.203 1b Western European Dutch and Portuguese $0.204 $0.232

2 Eastern European

Albanian, Baltic Languages, Bulgarian, Croatian, Czech, Hungarian, Kazakh, Moldavian, Polish, Romanian, Russian, Serbian, Slovak, Ukrainian and Uzbek

$0.272 $0.272

3 Nordic Danish, Finnish, Icelandic, Norwegian and Swedish $0.207 $0.272

4a Mid-Eastern Arabic, Greek, Hebrew and Turkish $0.272 $0.272 4b Mid-Eastern Amharic, Somali, Tigrinya and Yiddish $0.272 $0.272

5a Oriental Chinese, Japanese, Korean and Vietnamese $0.257 $0.295

5b Oriental Cambodian, Hmong, Lao, Malay and Thai $0.218 $0.327

6 Indo-Iranian Farsi, Gujarati, Hindi, Pashto, Punjabi and Urdu $0.300 $0.330

7 African Languages/Dialects

Afrikaans, Bambara, Hausa, Herero, KinyaeWanda, Lingala, Nama/Damara, Oshikwanyama, Otijerero, Owambo, Swahili, Tswana, Twi, Yoruba, Wolof, Zulu

- $0.330

Photocopies $.103 per page Minimum order $150 per order Estimated amount of words 2,500 per day/per translator Volume discount 1% off project costs for dollar volumes of

$10,000 or more


Other Translation Services Transcription Transcription is a service whereby we transcribe audio tapes from digital audio formats to written scrips in electronic format. We also have the ability to then translate those scripts from English into Foreign languages or from Foreign languages to English.

ENGLISH TO ENGLISH TRANSCRIPTION ITEM Unit Rate

Audio and Video Transcription page $5.40

FOREIGN TO ENGLISH

CATEGORY Unit Rate Languages 1A and 1B hour $80.00 Languages 2,3,4A and B, 5A and B,6 hour $100.00

Desktop Publishing TIINC provides quality and professional graphic design and form layout services. We offer layouts in MS Word, PowerPoint, Publisher, Illustrator and Photoshop for PC and Desktop Publishing for Windows and Macintosh in programs including, but not limited to: In Design, Quark Passport, Quark Express, Frame Maker, Illustrator, PageMaker, Persuasion, Photoshop, Streamline, MS Word and Power Point. If your tool is not listed, please inquire.

DESKTOP PUBLISHING ITEM Unit Rate DESKTOP PUBLISHING hour $60.00

Editing and Proofreading All of TIINC’s translations go through a thorough quality assurance system which includes editing, proofreading, and quality control check. As an independent service, we also offer editing and proofreading services for documents translated by other entities.

EDITING AND PROOFREADING ITEM Unit Rate EDITING AND PROOFREADING hour $82.00


Certification We will be glad to certify translated documents for official purposes such as immigration and court requirements.

CERTIFICATION ITEM Unit Rate INITIAL CERTIFICATION DOC $15.45 ADDITION OF SAME DOC DOC $5.15

Rush Fees TIINC has the ability to rush any translation. Large volumes will be divided up among different translators, all of them specialized in the specific subject matter. Then the translation will be edited by a single editor in order to ensure consistency of terminology and style. A work day is defined as Monday through Friday 8:30am to 5:00pm EST

RUSH FEES ITEM Unit Rate SAME DAY % 50% 2 TO 4 DAYS % 25%


Interpretation Services Translations International, Inc. provides multilingual interpreting services (simultaneous and/or consecutive) in foreign languages for meetings, conferences, seminars, litigation proceedings, briefings, training, escort and various other forms of voice communication. We also provide our clients with a very efficient telephone interpreting system, which can be used all over the world any time, day or night.

LANGUAGE CATEGORIES 1-3

Regions: Western Europe, Eastern Europe and Nordic

Albanian Dutch Italian Russian

Baltic Languages Finnish Moldovian Serbian

Bulgarian French Norwegian Slovak

Croatian German Polish Spanish

Czech Hungarian Portuguese Swedish

Danish Icelandic Romanian Ukranian

LANGUAGE CATEGORIES 4-6

Regions: Mid-Eastern, Oriental and Indo Iranian, and African Languages/Dialects

Amharic Creole Lao Turkish

Arabic Hebrew Malay Urdu

Cambodian Hindi Pashto Uzbek

Chinese Igbo Punjabi Vietnamese

Farsi Japanese Sinhalese Wolof

Greek Kazakh Somali Yiddish

Gujarati Khmer Thai Yoruba

Haitian Korean Tigrinya


Interpreting Rates

CONSECUTIVE INTERPRETING

ITEM LANGUAGE CATEGORY BASE RATE

Court & Liaison Interpreting 1 to 3 $102/HOUR

Court & Liaison Interpreting 4 to 6 $122/HOUR

Seminar &Workshop Interpreting 1 to 3 $102/HOUR

Seminar &Workshop Interpreting 4 to 6 $122/HOUR

Seminar &Workshop Interpreting 1 to 3 $601 - 4 to 8 Hours, Each Add'l Hour $109

Seminar &Workshop Interpreting 4 to 6 $655 - 4 to 8 Hours, Each Add'l Hour $136

SIMULTANEOUS INTERPRETING

ITEM LANGUAGE CATEGORY

BASE RATE EACH ADD’L HOUR

Simultaneous Conference

1 to 3 $820 (up to 6 hours) $136/HOUR

Simultaneous Conference

4 to 6 $985 (up to 6 hours) $136/HOUR

TELEPHONE INTERPRETING

ITEM LANGUAGE CATEGORY

BASE RATE OTHER FEES

Telephone Interpreting

All languages $1.76/minute $25 set up fee

OTHER SERVICES

ITEM LANGUAGE CATEGORY BASE RATE

Foreign Language Assistant/Headset Receiver Coordinator

1 to 6 $44/HOUR

Voice Over Talent 1 to 3 $122/HOUR


6. Customer Information

1a. Table of Awarded Special Item Number(s) SIN 541930 and 541930RC: Translation and Interpretation Services SIN OLM: Order level materials

1b. Lowest Price Item and Model Not applicable to Services 1c. Labor Category Descriptions Not Applicable 2. Maximum Order $350,000.00 3. Minimum Order $100.00 4. Geographic Coverage (delivery area) Domestic and Overseas 5. Point(s) of production Same as Contractor 6. Discount from list prices or statement of net

price Prices herein are Net prices. Basic discounts have been deducted.

7. Quantity discounts Dollar volume of $10,000 or greater, an additional 1%

8. Prompt payment terms 1% 15 days; (information for ordering offices: prompt payment terms cannot be negotiated out of the contractual agreement in exchange for other concessions)

9a. Notification that Government purchase cards are accepted at or below the micro-purchase threshold

Accepted

9b. Notification that Government purchase cards are accepted or not accepted above the micro-purchase threshold

Accepted

10. Foreign items None 11a. Time of delivery Specified on the Task Order 11b. Expedited delivery Items available for expedited delivery are noted

in this price list. Contact Contractor for more information.

11c. Overnight and 2-day delivery Contact Contractor 11d. Urgent requirements Contact Contractor 12. F.O.B. point(s) Destination 13a. Ordering address Same as Contractor 13b. Ordering procedures: For supplies and services, the ordering procedures, information on Blanket

Purchase Agreements (BPAs) are found in the Federal Acquisition Regulation (FAR) 8.405-3 14. Payment address Translations International, Inc.

c/o MWH & Co., LTD PO Box 159 St. Cloud, MN 56302 Email: [email protected]

15. Warranty provision Contractor’s standard commercial warranty 16. Export packing charges (if applicable) N/A


17. Terms and conditions of Government purchase card acceptance (any thresholds above the micro-purchase level)

Contact Contractor

18. Terms and conditions of rental, maintenance and repair (if applicable)

N/A

19. Terms and conditions of installation (if applicable)

N/A

20. Terms and conditions of repair parts indicating date of parts price lists and any discounts from list prices (if applicable)

N/A

20a. Terms and conditions for other services (if applicable)

N/A

21. List of service and distribution points (if applicable)

N/A

22. List of participating dealers (if applicable) N/A 23. Preventative maintenance (if applicable) N/A 24a. Special attributes such as environmental

attributes (e.g., recycled content, energy efficiency, and/or reduced pollutants)

N/A

24b. Section 508 compliance information N/A 25. Data Universal Number System (DUNS)

number 883977758

26. Notification regarding registration in System for Award Management (SAM) database

Registered