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Venkat Sir

"In the middle of difficulty lies opportunity."Albert Einstein

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AsifAli

Isharat Khan

Nihar Saad Khan

Robin John

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What Do You Think when you hear the word . .

CONFLICT

What do you think and what images come to you . . .

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CONFLICT

FIGHTING

HATE

WAR

ANGER

BLOOD

CRYING

GUN/KNIVES

DESTRUCTION

FEAR

PAIN

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A situation in which someone

believes that his or her own needs have beendenied.

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Perceived inconsistent or preferential treatment Different values, beliefs and interests Misunderstandings Different personalities and communication

styles Poor performance Limited information P

oor commu

nication Competition for limited resources Reaction to change, and Prejudice, ignorance and cultural differences.

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It is the way you think about the other

individual.

When both doesnt match then conflictarises.

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The things which you think about the other

person might be different .

The thing which you find difficult to change . Different ways oflife ideology .

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Relationship Conflict

Miscommunication

Strong Emotions

Stereotyping

Repetitive Negative Behaviour

I have aimportant match

to watch India vsPakistan

Gimme theremote I want

to watch my

serial

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Data Conflict

Lack of information

Misinformation

Different views on data relevance

Different interpretation of data

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Interest Conflict

Perceived or actual competition over interest

Procedural interest

Psychological interest

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Value Conflict

Different way oflifestyle, ideology, worldview etc

Different criteria for evaluating ideas

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Dynamic leaders know that conflict is a naturalpart of working in groups.They learn andpractice

effective strategies for managing conflict,including ways to: Manage their own emotions Address their own conflicts

Address others' conflicts Practice assertiveness Aid negotiation Promote mediation.

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Dynamic leaderslearn how to help others

address the basic issues that underlie conflict:

Limited resources,like time, money, andproperty

Unmet basic needs;like belonging, power,freedom, and fun

Different values,like beliefs, priorities, andprinciples

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Self-Understanding.

Assertiveness.

Problem-Solving Skills Mediation

Give Peace a Chance.

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Competitive

Collaborative

Compromising Accommodating

Avoiding

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Step One: Set the Scene

StepTwo: Gather Information

StepThree:Agree the Problem Step Four: Brainstorm Possible Solutions

Step Five: Negotiate a Solution

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IDENTIFY the source or root cause of the

conflict.

APPRECIATE the other person's point ofview.

BRAINSTORM together on possiblesolutions.

DECIDE on the solution most acceptable toeveryone.

DOIT!!!!!!!!

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In order to make things fair, all partieshave to:

Understand Avoid making things worse Work together

Find a solution

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First we have to try to understand by

putting ourselves in the other personsshoes.

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Each person must be allowed to say how

they feel without being interrupted.

In order for it to work:

Each person must listen carefully to what

the other has to say.

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Everyone must make sure they dont make

the situation worse so

NO:

put downsrevealing of secretsscreaming or shoutingfighting, kicking, pushing!

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Each person must be determined to worktogether with the others.

This means:

Taking turnsSpeaking quietly, but firmlyActive listeningTalking about how you feel, withoutblaming anyone.

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Now find a solution by brainstormingtogether.

Think of as many ideas as possible!

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All parties must take responsibility for

their part of the agreement.

And stick to what has been decided.

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Hows aboutanother chat?

O.K.Thats cool!

. And be prepared to talk

again if things arentimproving.

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