Strategy Business Level Strategy Differentiation Strategy
Process Satisfy customers by expanding their product lines in the
PC industry service sector and by differentiating themselves from
competitors Customer Satisfaction New Products Service /Storage
Mobility
Slide 8
Management Team Centralized Cross Functional & New Products
Team Global : (New Hampshire, Tennessee, Illinois, China, United
Kingdom, India, Brazil, and Poland) Creator thinking
Managements Actions Changing direction From PC and IT to Cloud
Computing & Mobility Acquisitions Perot* Scalent * Boomi *Kace
Other Areas of Focus Education Technology* Entrepreneurship *
Efficient IT Global Services * Security * Storage * Sustainability
Health Care Technology
Slide 11
Lessons Learned Determine Cause A Coalition Group Changes Made
To: Strategy * structure *systems * technology * staff Cultural
Change short term and long term