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    Slide content created by Charlie Cook, The University of West Alabama

    Copyright Houghton Mifflin Company. All rights reserved.

    Chapter Eight

    Managing Strategyand Strategic

    Planning

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    Learning Objectives

    After studying this chapter, you should be able to:

    1. Discuss the components of strategy, types of strategicalternatives, and the distinction between strategy formulationand strategy implementation.

    2. Describe how touse SWOT analysis in formulating strategy.

    3. Identify and describe various alternative approaches tobusiness-level strategy formulation.

    4. Describe how business-level strategies are implemented.

    5. Identify and describe various alternative approaches to

    corporate-level strategy formulation.6. Describe how corporate-level strategies are implemented.

    7. Discuss international and global strategies.

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    The Nature of Strategic

    Management Strategy

    A comprehensive plan for accomplishing anorganizations goals.

    Strategic Management A way of approaching business opportunities andchallenges aimed at formulating and implementingeffective strategies.

    Effective Strategies Strategies that promote a superior alignment

    between the organization and its environment andthe achievement of its goals.

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    Components of Strategy

    Distinctive Competence Something an organization

    does exceptionally well.

    Scope Range ofmarkets in whichan organization willcompete.

    Resource Deployment How an organization will

    distribute its resourcesacross the areas in which itcompetes.

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    Types of Strategic Alternatives

    Business-Level Strategy

    The set of strategic alternatives that an

    organization chooses from as it conducts business

    in a particular industry or a particularmarket. Corporate-Level Strategy

    The set of strategic alternatives that an

    organization chooses from as it manages its

    operations simultaneously across severalindustries and several markets.

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    Strategy Formulation and

    Implementation

    Strategy Formulation

    The set ofprocesses involved in creating or

    determining the organizations strategies; it

    focuses on the content of strategies. Strategy Implementation

    The methods by which strategies are

    operationalized or executed within the

    organization; it focuses on the processes throughwhich strategies are achieved.

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    Strategy Formulation and

    Implementation (contd)

    Deliberate Strategy

    A plan, chosen and implemented tosupport specific goals, that is the result of a

    rational, systematic, and planned processof strategy formulation and implementation.

    Emergent Strategy

    A pattern of action that develops over time

    in the absence of goals ormissions, ordespite goals and missions.

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    Figure 8.1: SWOT ANALYSIS

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    Using SWOT Analysis to

    Formulate Strategy Evaluating Organizational Strengths

    Organizational strengths are skills and abilities enabling an organization to

    conceive of and implement strategies.

    Common organizational strengths are organizational capabilities possessed by numerous

    competing firms.

    Distinctive competencies are useful for competitive advantage and superior

    performance.

    Imitation of distinctive competencies is duplicating another firms distinctive competence.

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    Using SWOT Analysis to

    Formulate Strategy (contd) Evaluating Organizational Strengths (contd)

    Sustained competitive advantage occurs when a distinctive competence cannot be easily

    duplicated.

    is what remains after all attempts at strategic imitationshave ceased.

    Strategic imitation is difficult when: Distinctive competence is based on unique historical

    circumstances.

    Competitors do not understand the nature or characterofa firms competence.

    The competence is based on a complex phenomenon,such as organizational culture.

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    Using SWOT Analysis to

    Formulate Strategy (contd) Evaluating Organizational Weaknesses

    Organizational weaknesses Skills and capabilities that do not enable an organization

    to choose and implement strategies that support its

    mission. Weaknesses can be overcome by:

    investments toobtain the strengths needed.

    modification of the organizations mission so it can beaccomplished with the current workforce.

    Competitive disadvantage A situation in which an organization fails to implement

    strategies being implemented by competitors.

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    Using SWOT Analysis to

    Formulate Strategy (contd)

    Evaluating an Organizations

    Opportunities and Threats

    Organizational opportunities

    Areas in the organizations environment that

    may generate high performance.

    Organizational threats

    Are areas in the organizations environmentthat make it difficult for the organization to

    achieve high performance.

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    Formulating

    Business-Level Strategies Porters Generic Strategies

    Differentiation strategy An organization seeks to distinguish itself from

    competitors through the quality of its products or

    services. Overall cost leadership strategy

    An organization attempts to gain competitive advantageby reducing its costs below the costs of competing firms.

    Focus strategy

    An organization concentrates on a specific regionalmarket, product line, or groupof buyers.

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    Table 8.1: Porters

    Generic Strategies

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    Table 8.2: The Miles

    and Snow Typology

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    Figure 8.2: The

    Product Life Cycle

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    Implementing Business-Level

    Strategies (contd) Implementing Miles and Snows Strategies

    Pr ospector Encourage creativity to seek out new marketopportunities and to take risks.

    Develop the flexibility tomeet changing marketconditions by decentralizing its organizational structure.

    Defender Focus on defending its current markets by lowering its

    costs and/or improving the performance of current

    products. Analyzer

    Incorporate elements of both the prospector and thedefender strategies maintain business and to besomewhat innovative.

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    Implementing Business-Level

    Strategies (contd) Implementing Porters Generic Strategies

    Differentiation Marketing and salesmust emphasize high-quality, high-

    value image of the organizations products or services.

    Overall Cost Leadership Marketing and sales focus on simple product attributes

    and how these product attributes meet customer needsin a low-cost and effective manner.

    Focus

    Either differentiation or cost leadership, depending onwhich one is the proper basis for competing in or for aspecific market segment, product category, or groupbuyers.

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    Formulating Corporate-Level

    Strategies

    Strategic Business Units

    Each business or groupof businesses within an

    organization is engaged in serving the same

    markets, customers, orproducts. Diversification

    The numberof businesses an organization is

    engaged in and the extent to which these

    businesses are related toone another

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    Formulating Corporate-Level

    Strategies (contd)

    Single-Product Strategy

    An organization manufactures one product or

    service and sells it in a single geographic market.

    Related Diversification A strategy in which an organization operates in

    several different businesses, industries, or

    markets that are somehow linked.

    Avoids the disadvantages and risks of a single-product strategy.

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    Table 8.3: Bases of

    Relatedness in Implementing

    Related Diversification

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    Formulating Corporate-Level

    Strategies (contd) Advantages of Related Diversification

    Reduces an organizations dependence on anyone of its business activities and thus reduceseconomic risk.

    Reduces overhead costs associated withmanaging any one business through economies ofscale and economies of scope.

    Allows an organization to exploit its strengths and

    capabilities in more than one business.

    Synergyexists among a set of businesses whenthe businesses value together is greater than theireconomic value separately.

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    Formulating Corporate-Level

    Strategies (contd) Unrelated Diversification

    An organization operates multiple businesses thatare not logically associated with one another.

    Advantages Stable ofperformance over time due to business cycle

    differences among the multiple businesses.

    Allocation of resources to areas with the highest returnpotentials tomaximize corporate performance.

    Disadvantages

    Poorperformance due to the complexity ofmanaging adiversity of businesses.

    Failing to exploit key synergies puts the firm at acompetitive disadvantage to firms with relateddiversification strategies.

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    Implementing Corporate-Level

    Strategies Becoming a Diversified Firm

    Internal development of new products Developing products and services within the boundariesof traditional business operations.

    Replacement of suppliers and customers Backward vertical integration

    Beginning a business that furnishes resources previouslyhandledby a supplier.

    Forward vertical integration Beginning a business previously handled by anintermediary andsellingmore directly to customers.

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    Implementing Corporate-Level

    Strategies (contd) Becoming a Diversified Firm (contd)

    Merger Purchase ofone firm by another firmof approximately

    the same size.

    Acquisition Purchase of a firm by another firm that is considerably

    larger.

    Purposes ofmergers and acquisitions To diversify through vertical integration.

    To acquire complementary products or services linked bya common technology and common customers.

    To create or exploit synergies that reduce the combinedorganizations costs of doing business to increaserevenues.

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    Managing Diversification

    Major Tools for Managing Diversification Organization structure

    A detailed discussion oforganization structure iscontained in

    Chapter12. Portfoliomanagement techniques

    Methods that diversified organizations use tomakedecisions about what businesses to engage in and howtomanage these multiple businesses tomaximizecorporate performance.

    Two important portfoliomanagement techniques The BCG Matrix

    The GE Business Screen

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    Managing Diversification

    (contd) BCG Matrix

    A method of evaluating businesses relative to thegrowth rate of theirmarket and the organizationsshare of the market.

    The matrix classifies the types of businesses thata diversified organization can engage as:

    Dogs have small market shares and no growthprospects.

    Cash cows have large shares ofmature markets.

    Question marks have small market shares in quicklygrowing markets.

    Stars have large shares of rapidly growing markets.

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    Figure 8.3: The BCG Matrix

    Source: Perspectives, No. 66, The Product Portfolio. Adapted by permission from The Boston Consulting Group, Inc., 1970.

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    Managing Diversification

    GE Business Screen

    A method of evaluating business in a diversifiedportfolio along two dimensions, each of whichcontains multiple factors:

    Industry attractiveness.

    Competitive position (strength) of each firm in theportfolio.

    In general, the more attractive the industry and the

    more competitive a business is, the moreresources an organization should invest in thatbusiness.

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    Figure 8.4: The GE

    Business Screen

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    International and

    Global Strategies Developing International and Global

    Strategies Global efficiencies

    Location efficienciesseeking lower input cost locations

    Economies of scalelarger facilities result in lower costs

    Economies of scopebroadening pro

    Multimarket flexibility International businesses may respond to a change in one

    country by implementing a change in another country.

    Worldwide learning The diverse operating environments ofmultinational

    corporations (MNCs) contribute toorganizational learningthat can be transferred tootheroperating environments.

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    Strategic Alternatives for

    International Business

    Home Replication

    Utilizing a core competency or firm specific

    advantage developed at home as a main

    competitive weapon in foreign markets. Multi-Domestic Strategy

    Managing a corporation as a collection of

    independent operating subsidiaries frees it to

    customize its products, its marketing campaigns,and operating techniques tomeet local customer

    needs.

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    Strategic Alternatives for

    International Business (contd) Global Strategy

    Viewing the world as a single marketplace andhaving as a primary goal the creation ofstandardized goods

    and services that will address the needs ofcustomers worldwide.

    Transnational Strategy Attempting to combine the benefits of scale

    efficiencies pursued by a global corporation, withthe benefits and advantages of localresponsiveness of a multi-domestic corporation.

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    Key Terms

    strategy

    strategic management

    distinctive competence

    scope

    resource deployment

    business-level strategy

    corporate-level strategy

    strategy formulation

    strategy implementation

    deliberate strategy

    emergent strategy

    SWOT

    organizational strength

    common strength

    strategic imitation

    sustained competitiveadvantage

    organizationalweaknesses

    competitivedisadvantage

    organizational threat

    organizationalopportunity

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    Key Terms (contd)

    differentiation strategy overall cost leadership

    strategy

    focus strategy

    prospector strategy

    defender strategy

    analyzer strategy

    reactor strategy

    product life cycle

    diversification

    single-product strategy

    related diversification

    unrelated diversification backward vertical

    integration

    forward verticalintegration

    merger

    acquisition

    BCG matrix

    GE Business Screen

    home replicationstrategy

    multidomestic strategy

    global strategy

    transnational strategy