Greg Reynolds, Ph. D.

University of Illinois at Springfield

Authentic Leadership

Managers• Administer• Ask how and when• Focus on system• Maintain• Rely on control• Have a short-term

perspective• Accept the status-quo• Imitate• copy

• Innovate• Ask what and why• Focus on people• Develop• Inspire trust • Have a long-term

perspective• Challenge the status-quo• Originate• Show originality

Management versus Leadership

Leaders

What is Leadership?• Donald H. McGannon

• Leadership is action, not position.• Peter F. Drucker

• Leadership is not magnetic personality—that can just as well be a glib tongue. It is not "making friends and influencing people"—that is flattery. Leadership is lifting a person's vision to higher sights, the raising of a person's performance to a higher standard, the building of a personality beyond its normal limitations.

• Lao Tzu• To lead people, walk beside them ... As for the

best leaders, the people do not notice their existence. The next best, the people honor and praise. The next, the people fear; and the next, the people hate ... When the best leader's work is done the people say, 'We did it ourselves!'“

Douglas McGregor – Theory X (Autocratic Manager) and Theory Y (Participative Manager)

W. Edwards Deming – 14 Key Principals of Management and PDSA

William Ouchi – Theory Z (“Japanese” management style)

Management Theory

Leading to Dissatisfaction Physiological Safety Belonging

Esteem Self-

actualization

Motivation TheoryAbraham Maslow and Frederick Herzberg

Leading to Satisfaction

1. Model the Way 2. Inspire a Shared Vision3. Challenge the Process4. Enable Others to Act5. Encourage the Heart

The Five Practices James M. Kouzes and Barry Z. PosnerSanta Clara University

“Leadership is in the eyes of other people; it is they who proclaim you as a leader.” Carrie Gilstrap, Hewlett-Packard

CHARACTERISTICS OF ADMIRED LEADERS

HONESTFORWARD-LOOKINGINSPIRINGCOMPETENT

What is Credibility Behaviorally?

DWYSYWD: Do What You Say You Will Do

Credibility is the foundation of Leadership

Clarifying ValuesFind your voice by

clarifying your personal values

Affirm shared values. Unity is forged, not forced

Personify the shared values

Teach others to model the values

Model the Way “The action that made the most difference was setting a personal example.” Idan Baqr-Sade, BridgeWave

Setting Example the Example

Envisioning the FutureEnvision the future

by imagining exciting and ennobling possibilities

Find a common purpose by listening to others

Enlist others in the common vision by appealing to shared aspirations

Animate the vision through speaking from the heart with positive communication

Inspire a Shared Vision“You have to paint a powerfully compelling picture of the future for people to want to align with the vision.” Vicky Ngo-Roberti, VMware, Inc.

Enlisting Others

Search for OpportunitiesSeize the initiative

and seek innovative ways to change, grow and improve

Exercise outsight and let ideas flow freely from the outside in

Experiment and take risks by constantly generating small wins and learning from mistakes

Learn from experience

Challenge the Process“Leaders are not afraid to take risks and step outside of their comfort zone.” Chris Hintz, Cisco Systems

Experiment and Take Risks

Foster CollaborationFoster collaboration

by promoting cooperative goals and building trust

Facilitate relationships. Every significant relationship should be treated as if it will last a lifetime

Helping others take ownership in and responsibility for the success of the group by enhancing their competence and confidence

Enhance self-determination of others by helping them develop competence and confidence

Enable Others to Act“To be successful, teams must adopt a www.com (we will win) mind–set, and not an imm.com (I, me, myself) mind-set.” Lily Cheng, PACE Learning & Consultancy

Strengthen Others

Recognize ContributionsRecognize contributions

by showing appreciation for individual excellence

Personalize recognition. Saying “thank you” goes a long way in sustaining high performance

People are just more willing to follow someone they like and trust

Celebrate the values and victories by creating a spirit of community

Be personally involved. Nothing communicates more clearly than what the leaders do

Stories by their nature are public forms of communication.

Encourage the Heart“Through appreciation and celebration we show people that they are significant and their contributions are vital to our overall success.” Soumya Mitra, EMC Corporation

Celebrating

• Leadership is learned. It’s just pure myth that only a lucky few can ever understand the intricacies of leadership

• Leaders make a difference. If you are to become a better leader, you must first believe that leadership applies to you and that you can be a positive force in the world

• First lead yourself. Leadership development is self-development• A leader with integrity has one self. A leader without integrity is

putting on an act• Humility: You can’t do it alone. You are human and you need the

help of others

Leadership Is Everyone’s Business“Don’t ever let anyone tell you that you can’t make a difference. If we all work on our little parts of the planet, we will change the world.” Tara Church, Quinn Emanuel Urquhart Oliver & Hedges LLP

Constituents look for leaders who demonstrate an enthusiastic and genuine belief in the capacity of others, who strengthen people’s will, who supply the means to achieve, and who expresses optimism for the future

The best kept secret of a successful leader is love: staying in love with leading, with the people who do the work, and with the organization

The Secret To Success In Life“Leadership is not an affair of the head. Leadership is an affair of the heart.” James Kouzes and Barry Posner

The Leadership Challenge, 4th EditionBy James M. Kouzes and Barry Z. Posner August 2007 , Jossey-Bass http://www.leadershipchallenge.com/WileyCDA/Section/id-131011.html