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GREENLIGHT CQUIN ACTION PLAN 2017-2019 We are Services for People who have a learning disability, (SPLD). We have been asked to help mental health services to understand and work with people who have a learning disability and people who have Autism. This is called Greenlight. We are the CQUIN Steering group

GREENLIGHT CQUIN ACTION PLAN 2017-2019 We are Services … Care... · This action plan Year 1 April-June 2017 We will have an Action plan. 1. Write the action plan. 2. Make the action

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Page 1: GREENLIGHT CQUIN ACTION PLAN 2017-2019 We are Services … Care... · This action plan Year 1 April-June 2017 We will have an Action plan. 1. Write the action plan. 2. Make the action

GREENLIGHT CQUIN ACTION PLAN 2017-2019

We are Services for People who have a learning disability, (SPLD).

We have been asked to help mental health services to understand and work with people who have a learning disability and people who have Autism. This is called Greenlight.

We are the CQUIN Steering group

Page 2: GREENLIGHT CQUIN ACTION PLAN 2017-2019 We are Services … Care... · This action plan Year 1 April-June 2017 We will have an Action plan. 1. Write the action plan. 2. Make the action

What?

When? How do we know when it is done?

Actions Who will check?

Date to be completed

What has been done so far?

This action plan

Year 1 April-June 2017

We will have an Action plan.

1. Write the action plan.

2. Make the

action plan easy read.

3. Write

progress Chart using the red/amber/ green system.

4. Decide who would like to help and ask them to join a workstream

Ruth Klawza Service Manager

Sam Morrison Specialist Healthcare Team Manager Sarah Thomson Amanda George Psychology Leads for CQUIN

30th June 2017

First Meeting –25th April 2017 Meeting- 22nd May 2017 Meeting- 8th June 2017 Meeting 23rd June 2017

Page 3: GREENLIGHT CQUIN ACTION PLAN 2017-2019 We are Services … Care... · This action plan Year 1 April-June 2017 We will have an Action plan. 1. Write the action plan. 2. Make the action

What?

When? How do we know when it is done?

Actions Who is going to do it?

Date to be completed

What has been done so far?

Write training for staff who work in Community Mental Health Team’s (CHMT) and inpatient units. With information about- People who have a learning Disability and how to support them. The role of learning disability services. Physical health How to communicate Health passports

Year 1 July-September 2017

We will have a Training Pack

Have a meeting with everyone who would like to write the training pack.

Write the training pack. Training pack to be checked.

Training Pack Workstream Who will Check?

Ruth Klawza Service Manager

30th September 2017

We have a Learning Disability Awareness Training Presentation available.

Page 4: GREENLIGHT CQUIN ACTION PLAN 2017-2019 We are Services … Care... · This action plan Year 1 April-June 2017 We will have an Action plan. 1. Write the action plan. 2. Make the action

Reasonable adjustments Accessible information Person centred care plans

CQUIN Steering Group

Page 5: GREENLIGHT CQUIN ACTION PLAN 2017-2019 We are Services … Care... · This action plan Year 1 April-June 2017 We will have an Action plan. 1. Write the action plan. 2. Make the action

What?

When?

How do we know when it is done?

Actions

Who is going to do it?

Date to be completed

What has been done so far?

Resource Pack to be written with staff from Community Mental Health Team’s (CHMT) and inpatient units.

Year 1 July-September 2017

Resource pack will be completed.

Ask staff from Community Mental Health Team’s (CHMT) and inpatient units, what information they would like? Meeting to talk about what should go in the resource pack. Write the Resource Pack. Find staff from Community Mental Health Team’s (CHMT) and inpatient units who would like to help.

Training and Resource pack Workstream

30th September 2017

Page 6: GREENLIGHT CQUIN ACTION PLAN 2017-2019 We are Services … Care... · This action plan Year 1 April-June 2017 We will have an Action plan. 1. Write the action plan. 2. Make the action

What?

When? How do we know when it is done?

Actions Who is going to do it?

Date to be completed

What has been done so far?

A Plan for reporting an incident when people who have a learning disability are involved.

Year 1 October-December 2017

We will have a plan which we will show to the assurance team.

Have a meeting with the assurance team to look at plan.

Ruth Klawza Service Manager Assurance Team

31st December 2017

Page 7: GREENLIGHT CQUIN ACTION PLAN 2017-2019 We are Services … Care... · This action plan Year 1 April-June 2017 We will have an Action plan. 1. Write the action plan. 2. Make the action

What? When?

How do we know when it is done?

Actions

Who is going to do it?

Date to be completed

What has been done so far?

Each Community Mental Health Team (CHMT) and inpatient unit should have easy read leaflets. Information should be about- Mental Health Act How to make a complaint Medication

Year 1 October-December 2017

Each team will have Easy read leaflets.

Give easy read leaflets to the teams. Find out how many staff need to be trained. Keep a record of staff who have been trained. Organise dates for training

Accessible information Training Work stream

Ruth Klawza Service Manager

31st December 2017

Page 8: GREENLIGHT CQUIN ACTION PLAN 2017-2019 We are Services … Care... · This action plan Year 1 April-June 2017 We will have an Action plan. 1. Write the action plan. 2. Make the action

What? Train staff in Community Mental Health Team (CHMT) Inpatient unit Early Intervention Service Street Triage Crisis Resolution Home Treatment team.

When? Year 1 January-March 2018

How will we know when it is done? We will have a list of staff trained and training dates.

Actions Training to be done. Check how many staff are trained. Get feedback from people who have been trained. Make changes to training, if they are needed.

Who is going to do it?

Training Workstream Who will check?

Ruth Klawza Service Manager

Date to be completed 31st March 2018

What has been done so far?

Page 9: GREENLIGHT CQUIN ACTION PLAN 2017-2019 We are Services … Care... · This action plan Year 1 April-June 2017 We will have an Action plan. 1. Write the action plan. 2. Make the action

What? Find staff members in Community Mental Health Team’s (CHMT) and Inpatient units who want to help us with this action plan. They will be called link workers.

When? Year 1 January-March 2018

How will we know when it is done? We will have a list of staff who want to help.

Actions Talk to Community Mental Health Team’s (CHMT) and Inpatient units Have a meeting with the link workers.

Who is going to do it? Who will check?

Ruth Klawza Service Manager

Training Workstream

Date to be completed 31st March 2018

What has been done so far?

Page 10: GREENLIGHT CQUIN ACTION PLAN 2017-2019 We are Services … Care... · This action plan Year 1 April-June 2017 We will have an Action plan. 1. Write the action plan. 2. Make the action

What?

Count up the number of people who have a Learning Disability and Autism using Community Mental Health Team’s (CHMT) and Inpatient units

When? Year 1 January-March 2018

How will we know when it is done? We will know how many who have a Learning Disability and Autism using Community Mental Health Team’s (CHMT) and Inpatient units

Actions Have a meeting with Rio staff to help gather this information.

Who is going to do it?

Paul Rix Deputy Director of Mental health services.

Ruth Klawza Service Manager

Date to be completed 31st March 2018

What has been done so far?

Page 11: GREENLIGHT CQUIN ACTION PLAN 2017-2019 We are Services … Care... · This action plan Year 1 April-June 2017 We will have an Action plan. 1. Write the action plan. 2. Make the action

What? Change the operational policy include information on Greenlight.

When? Year 1 January-March 2018

How will we know when it is done? The operational policy will be changed and completed.

Actions Meet with Managers in the Community Mental Health Team’s (CHMT) and Inpatient units to talk about the Operational Policy. Change the operational policy.

Who is going to do it?

Paul Rix Deputy Director of Mental health services.

Ruth Klawza Service Manager

Date to be completed 31st March 2018

What has been done so far?

Page 12: GREENLIGHT CQUIN ACTION PLAN 2017-2019 We are Services … Care... · This action plan Year 1 April-June 2017 We will have an Action plan. 1. Write the action plan. 2. Make the action

What? Write a plan for how we tell LeDeR National Mortality Review when people who have a learning disability have died.

When? Year 1 January-March 2018

How will we know when it is done?

We will have a plan for how we tell LeDeR National Mortality Review when people who have a learning disability have died.

Actions Write the plan. Share the plan to the trust directors . Share the plan with all staff.

Who is going to do it?

Ruth Klawza Service Manager

Date to be completed 31st March 2018

What has been done

so far?

Page 13: GREENLIGHT CQUIN ACTION PLAN 2017-2019 We are Services … Care... · This action plan Year 1 April-June 2017 We will have an Action plan. 1. Write the action plan. 2. Make the action
Page 14: GREENLIGHT CQUIN ACTION PLAN 2017-2019 We are Services … Care... · This action plan Year 1 April-June 2017 We will have an Action plan. 1. Write the action plan. 2. Make the action

What? Check this Action plan.

When? Year 2 April-June2018

How will we know when it is done? We will have a meeting to check the action plan.

Actions Review the action plan. Review the easy read action plan. Review the progress Chart using the red/amber/ green system.

Who is going to do it?

Ruth Klawza Service Manager Specialist Healthcare Team manager Sarah Thomson Amanda George

Date to be completed 30th June

2018

What has been done so far?

Page 15: GREENLIGHT CQUIN ACTION PLAN 2017-2019 We are Services … Care... · This action plan Year 1 April-June 2017 We will have an Action plan. 1. Write the action plan. 2. Make the action

What?

Community Mental Health Team’s (CHMT) and Inpatient units to write easy read care plans.

When? Year 2 July-September 2018

How will we know when it is done? Community Mental Health Team’s (CHMT) and Inpatient units will have easy read care plans.

Actions Share easy read care plans with Community Mental Health Team’s (CHMT) and Inpatient units

Who is going to do it?

CQUIN Steering Group

Date to be completed 30th September 2018

What has been done so far?

Page 16: GREENLIGHT CQUIN ACTION PLAN 2017-2019 We are Services … Care... · This action plan Year 1 April-June 2017 We will have an Action plan. 1. Write the action plan. 2. Make the action

What?

When? How do we know when it is done?

Actions Who will check?

Date to be completed

What has been done so far?

Make a plan for how people who have a learning disability and people who have Autism can get help from Community Mental Health Team’s (CHMT) and inpatient units.

Year 2 July-September 2017

The plan will completed The plan will include how people who have a learning disability and people who have Autism get help for their- mental health needs physical health needs

Write the plan Show the plan to staff from Community Mental Health Team’s (CHMT) and inpatient units. Get feedback about the plan from Community Mental Health Team’s (CHMT) and inpatient units.

Pathway workstream /staff from Community Mental Health Team’s (CHMT) and inpatient units

Service Manager (Learning Disability Service)

30th September 2018 August 2018

Page 17: GREENLIGHT CQUIN ACTION PLAN 2017-2019 We are Services … Care... · This action plan Year 1 April-June 2017 We will have an Action plan. 1. Write the action plan. 2. Make the action

The plan will include how people who have a learning disability and people who have Autism get psychological therapies if needed.

Make changes to the plan if they are needed. Speak to staff from these services about the plan- Pathway to Recovery (P2R) Early Intervention Wellbeing Service Liaison and Diversion service (LaDS)

CHMT Service Managers (Bedford and Central Bedfordshire)

Page 18: GREENLIGHT CQUIN ACTION PLAN 2017-2019 We are Services … Care... · This action plan Year 1 April-June 2017 We will have an Action plan. 1. Write the action plan. 2. Make the action

What?

When? How do we know when it is done?

Actions Who will check?

Date to be completed

What has been done so far?

Ask Service users who have a learning disability and people who have Autism what they thought about the help they had from Community Mental Health Team’s (CHMT) and Inpatient units

Year 2 October-December 2018

We will have a questionnaire to find out what people thought.

Write the questionnaire. Find out what service users thought about the help they received.

CQUIN Steering Group

31st December 2018

Page 19: GREENLIGHT CQUIN ACTION PLAN 2017-2019 We are Services … Care... · This action plan Year 1 April-June 2017 We will have an Action plan. 1. Write the action plan. 2. Make the action

What?

When? How do we know when it is done?

Actions Who will check?

Date to be completed

What has been done so far?

We will talk about the Greenlight action plan at service user meetings.

Year 2 October-December 2018

We will have visited all service user meetings.

Visit service user meetings. Tell service users what we have been doing with the action plan. Keep the minutes of the meetings.

CQUIN Steering Group

31st December 2018

Page 20: GREENLIGHT CQUIN ACTION PLAN 2017-2019 We are Services … Care... · This action plan Year 1 April-June 2017 We will have an Action plan. 1. Write the action plan. 2. Make the action

What?

When? How do we know when it is done?

Actions Who will check?

Date to be completed

What has been done so far?

Have a meeting with all the link workers to help them learn more about people who have a learning disability and people who have Autism.

Year 2 October-December 2018

We will have had the Link meetings and will have minutes of what was talked about.

Have a meeting with all the link workers.

Ruth Klawza Service Manager

30th November 2018

Page 21: GREENLIGHT CQUIN ACTION PLAN 2017-2019 We are Services … Care... · This action plan Year 1 April-June 2017 We will have an Action plan. 1. Write the action plan. 2. Make the action

What?

When? How do we know when it is done?

Actions Who will check?

Date to be completed

What has been done so far?

Have a pathway for when people who have a learning disability and people who have Autism have a mental health crisis.

Year 2 January- March 2019

We will have a pathway to help people who have a learning disability and people who have autism get help if they have a mental health crisis.

Have a meeting with staff from- Services for people who have a learning disability. Intensive Support Team Crisis Resolution Home Treatment Team Pathway to Recovery (P2R) Early Intervention Wellbeing

Ruth Klawza Service Manager

31st March 2019

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Service Liaison and Diversion service (LaDS)

Page 23: GREENLIGHT CQUIN ACTION PLAN 2017-2019 We are Services … Care... · This action plan Year 1 April-June 2017 We will have an Action plan. 1. Write the action plan. 2. Make the action

What?

When? How do we know when it is done?

Actions Who will check?

Date to be completed

What has been done so far?

Find out the results from the questionnaire.

Year 2 January- March 2019

We will have a Report on how service users said we did.

Read the questionnaires Write down what people said. Write an easy read report. Change the Resource pack and Training pack if we need to.

Ruth Klawza Service Manager

Paul Rix Deputy Director of Mental health services.

31st March 2019

Page 24: GREENLIGHT CQUIN ACTION PLAN 2017-2019 We are Services … Care... · This action plan Year 1 April-June 2017 We will have an Action plan. 1. Write the action plan. 2. Make the action

What do the colours mean?

When you see Red – it means we still need to do this.

When you see Orange - it means we are working on this.

When you see Green- it means we have done it.

Page 25: GREENLIGHT CQUIN ACTION PLAN 2017-2019 We are Services … Care... · This action plan Year 1 April-June 2017 We will have an Action plan. 1. Write the action plan. 2. Make the action

A list of difficult words and what they mean-

Assurance Team- Is a team of people who help services record and check we are doing a good job for

people getting help from our services.

Community Mental health teams (CHMT)- Are a team of people who help people who have mental health

difficulties to get better or live better lives.

CQUIN- Stands for The Commissioning for Quality and Innovation. NHS England set services goals to work

towards to make services better.

Page 26: GREENLIGHT CQUIN ACTION PLAN 2017-2019 We are Services … Care... · This action plan Year 1 April-June 2017 We will have an Action plan. 1. Write the action plan. 2. Make the action

Crisis Resolution Home Treatment team- Are a team who help people who are having a mental health crisis

to get help and stay in their own homes.

Directors- The people who are in charge of the services.

Early intervention Service- Are a team who work with people who have just been diagnosed with a mental

health condition.

Greenlight – A plan to support services to help people with a learning disability to get help from mental

health services.

Inpatient Unit- A safe place in a hospital where people can go to get help when they have a mental health

crisis.

Page 27: GREENLIGHT CQUIN ACTION PLAN 2017-2019 We are Services … Care... · This action plan Year 1 April-June 2017 We will have an Action plan. 1. Write the action plan. 2. Make the action

Intensive Support Team- Are a team who help people who have a learning disability and are experiencing

mental health problems or challenging behaviour.

LeDeR National Mortality Review-This programme checks why and how people who have a learning

disability have died and make sure the person was having the help and support they needed.

Liaison and Diversion service (LaDS) - Are a team who help vulnerable people who are going through the

criminal justice process. .

Link workers- Staff who want to work with another service to help make things better in their service.

Operational policy- A document which says how services work.

Pathway to Recovery (P2R) - Path to Recovery is a team who helps people who are affected by drug or

alcohol use. They work in Bedford Borough or Central Bedfordshire.

Page 28: GREENLIGHT CQUIN ACTION PLAN 2017-2019 We are Services … Care... · This action plan Year 1 April-June 2017 We will have an Action plan. 1. Write the action plan. 2. Make the action

Progress chart- This is a piece of paper with a list of things we need to do and what we have done so far.

Psychological therapies –Psychological therapies are done by trained staff who listen to people talk about

their problems and think about things that can help.

Street Triage Team- This is a team of people who are experts in mental health and help people who are

unwell in the community.

Workstream- This is a group of people who work together to do one thing in the action plan. Some people

are doing the action plan. Some are doing the resource pack. Some are doing the training.