Greening the Law Office: Why it makes Cents

Joan KrajewskiJoan KrajewskiMicrosoft Sr. Director of Compliance, Safety & Sustainability

AgendaAgenda

• Why it matters• Energygy

–The simple things count–Sourcing and Operational Strategies–Sourcing and Operational Strategies

• Paper, paper and more paperW t• Water

• Travel

Why it MattersyEmbraced as key strategy and change management toolchange management tool, sustainability promises to:

F t f i ti•Future-proof organizations, their brands, and reputations•Minimize business risk•Reduce costs•Increase profits•Enhance the experiences of employees, customers, and stakeholders

According to the IPCC:According to the IPCC:

Population Growth

http://www.visualizingeconomics.com/2007/12/09/comparing‐population‐growth‐china‐india‐africa‐latin‐america‐western‐europe‐united‐states/

The StepsThe Steps

• 1: Make a Commitment1: Make a Commitment • 2: Assess Performance

l• 3: Set Goals • 4: Create Action Plan • 5: Implement Action Plan • 6: Evaluate Progress6: Evaluate Progress • 7: Recognize Achievements

EnergyEnergy

Commercial Buildings –U S 33%U.S. 33%

Energy Useto grow by 1 5% annually to grow by 1.5% annually

End Uses of Energy in C i l ildiCommercial Buildings

2% 1% 9%

6%

3% Space Heating

Lighting

Cooling36%

7%

6% Cooling

Water Heating

Ventilation

f

8%

Refrigeration

Cooking

Computers

20%

8%

Office Equip.

Other

20%

*Energy Information Administration (2003) 

Energy Used by Office ITgy yDatacenter server & cooling& cooling

Storage 40 TB = 2 5 – 5 2 KWh

NetworkDevices

40 TB = 2,5  5,2 KWh

Devices7%

Department server~400 Wh (typical)

Gartner: Conceptualizing 'Green' IT and Data Center Power and Cooling Issues, 9/2007

Planning Ahead to 2020Planning Ahead to 2020

Sourcing Strategy – Energy StarSourcing Strategy Energy Star

•Energy Star Office Equipment•Computers•Copier and Fax Machines•Digital Duplicators•Enterprise ServersEnterprise Servers•External Power Adapters•Mailing Machines•Monitors/DisplaysP i S d All i O•Printer, Scanners, and All‐in‐Ones

•Servers (v.1 issued May 2009)•Water Coolers

•Energy Star Appliancesgy pp•Freezers•Refrigerators•Dishwashers•Battery Chargers•Battery Chargers

Sourcing Strategy – Energy StarSourcing Strategy Energy Star

Canada Office of Energy Efficiency – numbers in Canadian dollars

Operational Strategies – Energy

•Fluorescent Lighting – 75% less energy and up to 10 times longer than incandescent 

•Computers – Enable Power Mgt Settings

•Power strips – use as a central turn off point to avoid energy drain – 25% less

•Programmable Thermostat

•Automatic Turn off Light Switch – 10% less

•Clear Vent Areas/Use BlindsClear Vent Areas/Use Blinds

Sourcing Strategy – Energy StarStandby Mode from Most Energy Intensive to Least

Sourcing Strategy Energy Star

PaperPaper

Paper – Life CyclePaper Life Cycle

37,000,000 tonsIn Canada & U.S.

*Metafore

Paper – True CostPaper True Cost•Over 40% of office worker’s time is spent paper handling

‐Cost to file a paper is $20•12‐15% of co. revenue is tied to paper•3‐5% of documents are misfiled or lost3 5% of documents are misfiled or lost

‐Cost to find a misfiled paper is $90•7% of office worker’s time is spent•7% of office worker s time is spent searching for paperS•Storage costs

ICT, Gartner, CAP Venture Group, Fred Goeckel & Assc., Inc. Magazine

Paper - SourcingPaper Sourcing•Green ComputersEnvironmental Stds. for printing and writing paper, 

napkins and tissues•Copier and Fax Machines•Digital Duplicators•Enterprise Servers•External Power Adapters

napkins and tissues• Recycled content and restricted materials• Production process

External Power Adapters•Mailing Machines•Monitors/Displays•Printer, Scanners, and All‐in‐OnesS ( 1 i d M 2009)

Forest Stewardship Council Certified Paper• Sustainable and verifiable forest management

•Servers (v.1 issued May 2009)•Water Coolers

•Energy Star Appliances•Freezers

• Chain of custody

•Refrigerators•Dishwashers•Battery Chargers

Green‐e label• The paper was made using renewable energy

Paper - OperationalPaper Operational• Digital paper handling and distribution• Post Consumer Material Specifications 

– Copier and laser printer paper– Press Publications– Bathroom Tissue– Paper Towels– Paper Napkins– Facial Tissue

• Restrictions on Use of Wood Based Products Restrictions placed on origination such as:• Restrictions on Use of Wood‐Based Products.  Restrictions placed on origination such as:– No logging of any ancient forests– No material derived from by‐products that have originals from ancient forests– No material originating from other protected areas, except as permitted by land use management guidelines– Require paper made with wood originating from indigenous and/or long‐settled forest‐dependent communities in 

ancient forest areas where resources are controlled and managed in an ecologically responsible manner as certified by the Forest Stewardship Council. 

• Acceptance of Bids or Quotations– Accept the vendor’s bid for Recycled Paper, unless an exceptions exists as provided by procedure. – For wood‐based products, give preference to papers from certified/accredited paper merchants/printers/mills/pulp 

suppliers. Acceptable certifications and accreditations include, but are not limited to, FSC (Forest Stewardship Council),suppliers.  Acceptable certifications and accreditations include, but are not limited to, FSC (Forest Stewardship Council), EMAS (Eco Management and Audit Schema), Blue Angel, PEFC (Pan European Forestry Council), and Nordic Swan, Green Seal.

• Printing/Photocopying – all photocopiers and prints default to double‐sided copying/printing, provided that the photocopier or printer has 

double‐sided printing capabilitydouble sided printing capability. 

• RECYCLE

WaterWater

Typical Office Building H2O UseTypical Office Water UseThe following chart illustrates the water consumption in a "typical" office building.Typical Office Water UseThe following chart illustrates the water consumption in a "typical" office building.

Sales

Sanitary 

Kitchen

40%

22% Kitchen

Miscellaneous

26%

Single Pass Cooling

Cooling/Heating

1%9.00%

1%

Cooling/Heating

Irrigation

Water - SourcingWater Sourcing• Look for the Water Sense label ‐ Identifies a water‐efficient product that has been independently tested and certified to meet EPA WaterSense criteria for efficiency and performance.

h k f—Bathroom sink faucets—Flushing urinals—High‐efficiency toiletsLandscape irrigation services—Landscape irrigation services

—Pre‐rinse spray valves—Showerheads—Weather‐ or sensor‐based irrigationWeather or sensor based irrigation control technologies

Travel/CommuteTravel/Commute

Business TravelBusiness Travel

• Accounts for 20% of world travel; 47% domestic flights World Resources Institute

At t i l t f £1645 f h i• At a typical cost of £1645 for a one hour, six person 'out of town meeting. World Travel and Tourism Council (Traveling Light, survey of FTSE 350

U S D ti $1139• U.S. Domestic - $1139• U.S. International - $3556 average• Additional expenses (baggage fees dining airport• Additional expenses (baggage fees, dining, airport

parking and even package shipping) - $400 American Express, 2009 Global Business Travel Forecast

Commuting by CarCommuting by Car

• Number of hours Americans wasteNumber of hours Americans waste• each year sitting in traffic = 4.2 Billion

Texas Transportation Institute

• Estimated cost to the U.S. economy: $78 BilliBillion American Society of Civil Engineers

• Average miles traveled to and from work each year – 3,000 (Pew Center)

carbon alternativeBehavioral challenges around Travel Substitution is a low‐carbon Behavioral challenges around work culture and norms main i hibit

alternative

inhibitorsIf

Solution – Behavior ChangeSolution Behavior ChangeThere are three main ways of reducing carbon emissions from business travel:

l• Eliminate unnecessary meetings

S b tit t t l lt ti h• Substitute non‐travel alternatives where possible, such as audio or videoconferencing

• Choose low carbon travel alternatives, such as rail in preference to airrail in preference to air

Results only Work EnvironmentResults only Work EnvironmentROWE – spotlighting and rewarding job and productivity requirements, not time at work or scheduling, customized at the work group level

From To

A focus on work hours or just being there and face time

Job requirements (doing well and on time)

Supervisor sets hours, schedules Individual and team set hours, schedules

Meetings a regular part of wk culture Meetings only set as needed

A reliance on face to face interaction Varied means of transparent/virtualcommunication

A reactive orientation dealing with crises as they occur

Pro‐active early planning to avoid crises where possible

Flexibility arrangements are negotiated between Flexibility is the norm team cross trains to coverFlexibility arrangements are negotiated between individual and supervisor

Flexibility is the norm, team cross‐trains to cover for each other where necessary

If work needs are met, presence still required Customized work schedules to meet goals

Tracking employees’ time spent working Define specific nature of job and expectationsTracking employees  time spent working Define specific nature of job and expectations

Problematic: Absenteeism, Presenteeism, tardiness Problematic: not meeting job deadlines and expectations

MicrosoftMicrosoft• Flex Pass (FTE and Vendors)• Shuttle (4K/trips/day)• Carpool (2100 stalls)

Vanpool ( > 600)• Vanpool ( > 600)• Telework (WorkLink)• Express Bus (Connector)Express Bus (Connector)• Bike Parking (1000 stalls)• Technologygy

– Commute website– “Real Time” ride matching

A ti P ki M t– Active Parking Management

WorkLink

WorkLink Starter WorkLink Starter Kit ($200)Kit ($200)

Discretionary Discretionary Connectivity Connectivity as

ual

asual

AllowanceAllowanceCaCaee

WorkLink Starter WorkLink Starter Kit ($200)Kit ($200)

DiscretionaryDiscretionaryHome Office Home Office StipendStipend

Discretionary Discretionary Connectivity Connectivity AllowanceAllowance

Part time

Part time

WorkLink WorkLink  Discretionary Discretionary Discretionary Discretionary 

PPme

me

&&

ooStarter Kit Starter Kit ($200)($200)

sc et o a ysc et o a yHome Office Home Office StipendStipend

sc et o a ysc et o a yConnectivity Connectivity AllowanceAllowance

Full tim

Full tim

RE&FRE&FProvidedProvided

RE&FRE&FFundedFunded

Business Unit Business Unit FundedFunded

Business Unit Business Unit FundedFunded

Touch Down SpaceTouch Down Space

PC based Virtual CommunicationPC based Virtual Communication• Office LiveMeetingTM

– Ssimultaneous on-li ll b ti dline collaboration and virtual meetings, reducing need for physical document p ytransfer and business travel

• Microsoft OfficeTM

C i tiCommunications Server 2007 – an on-premise server solution that includes Web conferencing along with several other communication technologiestechnologies.

Mobile TechnologyMobile Technology

Wi d M bil h dh ld d• Windows Mobile - handheld and cell phone operating systems; enables remote email and document access for devicesdocument access for devices requiring less energy than laptops or desktop computers

• Allows you to put an office in your pocket

The ConnectorThe Connector

• 6.4 million pounds of carbon dioxide have been saved since p2007

• Eliminates approximately 3800 t b i i lltons carbon emissions annually

• 18 routes; each a.m. and p.m.• 53 coaches 3 000 riders• 53 coaches, 3,000 riders• Free for employees• Wi-Fi; real-time schedule display; p y• On-line reservations system• E-mail reminders

36

On the Microsoft CampusOn the Microsoft Campus• On campus mobility• On demand and fixed routes• 100+ vehicles; half hybrids• 4K trips/day• 4K trips/day• GPS enabled• Centrally dispatchedCentrally dispatched

Easy Alternative - BikingEasy Alternative Biking

• Onsite bicycle tune-upsOnsite bicycle tune ups every Quarter

• Bicycle commuter courses y• Showers/towel service • Bike to Work DayBike to Work Day• Added bike parking

Med. And High Quality Virtual C i iCommunication• Rich end user functionality enhanced

k f d dispeaker focused audio• Immersive 360 video panorama• Automatic active speaker detection

Hi h l t l t• High value at low cost

i• In person experience• Hi definition audio and video• Can be saved• Realistically replicates sounds• Realistically replicates sounds• Best substitution for meetings

where face to face is important

Are you ready for the Green Office?

Microsoft Confidential

Review: your world

Microsoft Confidential

Microsoft Confidential

Jump in!

Questions?Questions?Thank you for your interest inThank you for your interest in learning about Sustainability!g y