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Sustainability and the global economy:
CEOs on transformation and success
Green Industry Conference
Guangzhou
Peter Lacy
Managing Director
Accenture Strategy & Sustainability Asia Pacific
November 2013
About Accenture Sustainability Services
---
We work with world
leaders to create value
for business, society and
the environment
As trusted advisors to some of the world’s best-known
companies, we bring significant expertise to support the
sustainability journey of our clients globally through strategy,
implementation and ongoing operational services :
• Over 200 client sustainability projects worldwide last year
• Over 1,300 sustainability practitioners globally
• Helping clients to move from sustainability strategy to
execution, delivering tangible business benefits with pace,
certainty, and strategic agility
Our in-house subject matter experts and research teams are at
the forefront of industry thinking in sustainability demonstrated
2
We are leading the
global discussion on
operationalising
sustainability through
partnerships with
globally recognised
institutions
We have deep
understanding of the
challenges across a wide
range of industries
We are uniquely positioned to draw upon our experience with
global business leaders and NGOs:
• UN Global Compact CEO Study, largest ever CEO study on
sustainability with more than 1,000 participating CEOs
• WBCSD Vision 2050, working with CEOs from 28 companies
• World Economic Forum Supply Chain Decarbonisation, working
with CEOs from the Logistics and Transport sector
the forefront of industry thinking in sustainability demonstrated
through industry Points-of-View
• Driving Value from Integrated Sustainability
• Seizing the Opportunities in a Low Carbon Economy
• The Emergence of Green Talent: Lessons from the Internet
Revolution
• Carbon Capture and Storage
Green Growth & New Business Models
Accenture works at the heart of the global debate on Green Growth & New Models
In 2012 our partnership with the World Economic Forum
enabled us to play a central role in supporting the design
and delivery of the ‘Green Growth Action Alliance’, and
opened new channels in new business models & the
circular economy.
Central focus of our work Activities
� In 2012 Accenture, was invited by the Forum to join the
‘Business 20’ (B20) taskforce on Green Growth and act as
its ‘Knowledge Partner’
� In this capacity it facilitated the development of
recommendations for G20 leaders , working closely with
over 15 major global clients
Facilitating the B20 Taskforce on Green Growth
� India: delivered financing structures to increase
investment for utility scale solar power
� Kenya: co-designing insurance products for the
geothermal sector
� Mexico: identifying investment vehicles to increase
private sector investment in clean energy
Delivered path breaking report on Green Finance
� With the World Economic Forum, Accenture and the YGL
community have led a new taskforce on new business
models and the circular economy
� The taskforce is leading research with circular economy
innovators to examine the emergence and impact of new
business models
Led new research into circular economy models
The Green Growth Action Alliance is a new public-private
partnership aimed at finding practical ways for the business
community to address the global shortfall in green
infrastructure investment
� The Alliance was launched at the G20 Summit in 2012,
with the support of G20 Heads of State
� The Alliance has over 50 members from both developed
and emerging markets
� The Alliance has been welcomed as one of two global
‘Mega-Partnerships’ (alongside SE4ALL) driving the global
green growth agenda
Accenture also lead the World Economic Forum’s Taskforce
on New Business Models & the Circular Economy.
The UN Global Compact-Accenture CEO Study on Sustainability
The CEO Study investigates the business imperative to achieve economic, social and
environmental sustainability while driving business success
Largest CEO study on sustainability ever conducted
• One-to-one interviews with 75+ CEOs
• Survey of 1,000 further CEOs globally, across 27 industries and
103 countries
• Largest-ever representation from Asia Pacific
CEO views on the past, present and future of sustainability
4
CEO views on the past, present and future of sustainability
• Insights from CEOs on motivating factors and key stakeholders in
guiding their approach to sustainability
• Views on critical barriers and enablers in integrating sustainability
New visions on what will be required to harness sustainability as a
transformative force in the global economy
Indications of seven steps to sustainability and success
• Analysis of companies achieving both traditional business success
and sustainability leadership
• Views of leading CEOs suggest that successful companies
approach sustainability differently, with different motivations,
different stakeholders and different priorities for investment
Background and context: study participants
The UN Global Compact-Accenture CEO Study is the largest CEO study to date on
sustainability, representing the views of more than 1,000 CEOs worldwide
Study participants
One-to-one interviews
Study participants
One-to-one interviews
100 in-depth interviews
including
77 CEOs, Chairs & Presidents77 CEOs, Chairs & Presidents
1,000 CEO survey respondents
across 27 industries and
103 countries
Health
Services
56
Consumer
Goods
273333
128
Energy ChemicalsIndustrial
Equipment
Automotive Insurance
26
48
64
Communications Utilities
61
3738
Infrastructure
& TS
Electronics
& High
Tech
Metals &
Mining
Banking
2316
5
Background and context: China study participants
This year’s Study incorporated a special focus on Asia Pacific, with more than 50
Chinese CEOs participating across the interview programme and survey research
Asia Pacific participants
One-to-one interviews
Asia Pacific participants
One-to-one interviews
Asia Pacific
40 in-depth interviews
187 CEO survey respondents187 CEO survey respondents
China
10 in-depth interviews
42 survey responses
6
Executive summary
The CEO Study examines CEO views on the past, present and future of sustainability…
CEOs are committed, but express a sense of frustrated ambition
• CEOs recognise the scale of the challenge: just 32% of CEOs believe that the
global economy is on track to meet the demands of a growing population.
• And just 33% believe that business is doing enough to address global
sustainability challenges.
• CEOs retain their belief that sustainability will be critical to success: 62% of
CEOs expect sustainability to transform their industry within five years.
of CEOs believe the global
economy is on track to
meet the needs of a
growing population
32%
8
CEOs expect sustainability to transform their industry within five years.
• And 76% believe that embedding sustainability into core business will drive
revenue growth and new opportunities.
believe that business is
doing enough to address
sustainability challenges
33%
growing population
CEOs see a ‘plateau effect’ in sustainability, driven by market failure
• CEOs perceive a failure to align global markets with sustainability outcomes,
and to incentivise and reward sustainability leaders.
• Many business leaders are struggling to quantify and communicate the value
of sustainability initiatives to their companies, or make the business case for
faster action.
• CEOs observe a ‘plateau effect’ in their efforts to embed sustainability into
their organisations.
• CEOs perceive difficulties in their relationship with investors and consumers,
which may be hindering their ability to make progress on sustainability.
Executive summary
…and on what it will take to harness sustainability as a transformative force in the economy
CEOs call for government action to provide an enabling environment
• CEOs believe that only with greater government intervention—at global,
national and local levels—can sustainability move from sporadic incremental
advances to a collective and transformative impact.
• There is strong and vocal support among CEOs for governments to play a
leading role in shaping the landscape for sustainability.
• 83% of CEOs see a need for governments to step up their efforts to provide
of CEOs report that they
can accurately quantify
the value of their
company’s sustainability
38%
9
• 83% of CEOs see a need for governments to step up their efforts to provide
an enabling environment for the private sector.
believe that government
policymaking and
regulation will be critical
to progress
83%
company’s sustainability
initiatives
Leading companies are not waiting for governments to act
• The advances of leading companies are demonstrating how business impact
can be scaled beyond incremental advances and efficiency gains.
• Our analysis suggests that CEOs of companies that combine sustainability
leadership with market-leading business performance approach
sustainability in markedly different ways.
• These companies more readily accept that the world is not on track to meet
the needs of a growing population, and that business is not doing enough;
they are more committed to engaging consumers, communities,
policymakers, investors and other stakeholders; and they see sustainability
as an opportunity for innovation, growth and value creation.
Industry focus: CEOs in the Chemicals industry
Long-standing commitment and innovation, but a ‘plateau effect’ in evidence
CEOs see sustainability as critical to future success in the industry
• 50% of chemicals industry CEOs believe that sustainability issues will be
“very important” to success – but only 37% think that the global economy is
on track to meet the demands of a growing population.
• Just 34% of chemicals industry CEOs think that the business is doing enough
to address global sustainability challenges.
CEOs still see sustainability transforming their industry
of chemicals industry
CEOs believe that
sustainability is a route to
87%
10
CEOs still see sustainability transforming their industry
• This year, fully 87% of CEOs in chemicals industry believe that sustainability
is a route to competitive advantage in their industry; 82% see sustainability
primarily as an opportunity for growth and innovation.
• 58% believe that sustainability will transform their industry within five years.
sustainability is a route to
competitive advantage
of CEOs in chemicals
industry believe that
sustainability will
transform their industry
within five years
58%But challenges remain in making the business case for action
• 68% of CEOs in chemicals industry report that they could set out in detail
their company’s strategy for seizing opportunities presented by sustainability
over the next five years.
• But only 37% report that they can accurately quantify the business value of
their current sustainability initiatives.
Country focus: China
Among CEOs in China:
believe the global economy is on track to meet the needs of a growing
population.67%
believe that business is doing enough to address sustainability challenges.57%
11
report that they can accurately quantify the value of their company’s
sustainability initiatives.64%
believe that sustainability is a route to competitive advantage in their industry. 90%
believe that government policymaking and regulation will be critical to progress.90%
Source: UN Global Compact-Accenture CEO Study 2013; survey data based on 42 responses in China
CEOs do not believe that global economy is on track, and do not believe
that business is doing enough
Just 32% of CEOs believe that the global economy is on track, and just 33% believe that
business is doing enough to address sustainability challenges
To what extent do you agree: the global economy is on
track to meet the demands of a growing population
within global environmental and resource constraints.
Strongly agree
4%
Strongly disagree
10%3%
Strongly agree
5%
Strongly disagree
To what extent do you agree: business as a whole is
making sufficient efforts to address global sustainability
challenges
12Source: UN Global Compact-Accenture CEO Study 2013; survey data based on 1,000 responses
37%
Neither agree
nor disagree
21%
Agree28%
Disagree
30%Agree
29%Neither agree
nor disagree
33%Disagree
Sustainability remains a top agenda item, although it is clear that short
and medium-term traditional economic and business concerns are top
In 2010, 54% of CEOs reported that sustainability would be “very important” to the
future success of their business; in 2013, the figure drops to 45%.
How important are sustainability issues to the future success of your business?
Very important54%
45% CEOs in China are more convinced than their
global peers on the importance of
sustainability for the future success of their
business
13Source: UN Global Compact-Accenture CEO Study 2013; survey data based on 1,000 responses
Unimportant1%
1%
Neither important
not unimportant 5%
6%
Important39%
48%
2010
2013
0%
Unimportant 0%
Neither important
not unimportant
45%
55%
Important
Very important
CEOs’ perception of the importance of sustainability varies by industry…
demonstrating both the maturity of the ‘challenge’ & the ‘opportunity’
Business leaders in the banking and utilities sectors display universal recognition of the
importance of sustainability to their companies
How important are sustainability issues to the future success of your business?
Important Very important
Infrastructure &
Transportation98%50% 48%
Banking 100%39% 61%
Utilities 100%39% 61%
14Source: UN Global Compact-Accenture CEO Study 2013; survey data based on 1,000 responses
Electronics &
High Tech88%46% 42%
Industrial Equipment 92%54% 38%
Energy 94%35% 59%
Consumer Goods 94%41% 53%
Automotive 95%52% 43%
Communications 96%63% 33%
Metals & Mining 97%43% 54%
Chemicals 97%47% 50%
Transportation98%50% 48%
CEOs continue to make the business case for sustainability, with
market-facing motivations rising in importance
Business leaders identify the potential for revenue growth & cost reduction, and
consumer demand, as fast-rising motivators for action on sustainability
Brand, trust &
reputation
Potential for revenue
growth & cost reduction
Consumer/customer
69%72%
49%44%
47%
Which factors are currently driving you, as a CEO, to take action on sustainability issues?
CEOs in China see brand, trust & reputation,
and consumer demand as the principal
factors driving action on sustainability
15Source: UN Global Compact-Accenture CEO Study 2013; survey data based on 1,000 responses
15%
12%
42%
31%
24%
29%
12%
Consumer/customer
demand
Governmental/regulatory
environment
Employee engagement
& recruitment
Impact of development
gaps on business
Pressure from investors/
shareholders
47%39%
Personal motivation41%
38%
27%
2013
2010
Note: Percentage represents the proportion of CEOs numbering each issue among their top three choices
21%
29%
Brand, trust & reputation
Potential for revenue
growth & cost reduction
Consumer demand
Governmental environment
Employee engagement
Impact of development gaps
Pressure from investors
81%
55%
62%
Personal motivation 5%
26%
19%
CEOs see consumers and governments growing in importance in
influencing their approach to sustainability
Investors and NGOs, amongst others, have remained relatively static in their influence
on business leaders’ approach to sustainability
Communities28%
Governments 39%42%
Employees 45%46%
Consumers 58%64%
50%
39%
32%
Over the next five years, which stakeholder groups do you believe will have the greatest impact?
CEOs in China are more likely than their
global peers to regard board and suppliers as
key stakeholders
Consumers 62%
16Source: UN Global Compact-Accenture CEO Study 2013; survey data based on 1,000 responses
Suppliers
NGOs
Organised labour
Boards 14%17%
Media 25%19%
Regulators 26%22%
Investment community 22%23%
Communities 28%28%
17%
15%
4%
15%
15%
7%
29%
7%
25%
19%
24%
16%
5%
27% 2010
2013
2007
Note: Percentage represents the proportion of CEOs numbering each issue among their top three choices
Suppliers
NGOs
Organised labour
Boards 29%
Media 10%
Regulators 17%
Investment community 24%
Communities 7%
Governments 50%
Employees 55%
Consumers 62%
36%
5%
5%
CEOs identify barriers to progress including a lack of financial resources,
competing priorities and the lack of a link to business value
CEOs identify the lack of a clear link to business value as the fastest-rising barrier in
preventing faster progress on sustainability
Which barriers keep you, as a CEO, from implementing an integrated and strategic company-wide approach to environmental,
social and corporate governance issues?
48%
50%
37%
45%44%
Competing strategic priorities
Lack of financial resources
No clear link to business value
51%
17Source: UN Global Compact-Accenture CEO Study 2013; survey data based on 1,000 responses
14%13%
12%8%
12%
33%
Extending strategy through subsidiaries
Lack of support from top management
Lack of knowledge
Lack of recognition from investors
Difficulty due to operating environment
Implementing strategy across business functions
48%
Extending strategy through the supply chain
No clear link to business value
48%
30%21%
33%22%
17%27%
22%
Global
China
Note: Percentage represents the proportion of CEOs numbering each issue among their top three choices
Successful companies are not waiting for government action
Leading companies are combining sustainability impact with business performance
through a new approach focused on growth, innovation and value creation
High performance and
sustainability leadership• Our analysis compares the business and
sustainability performance of 77 of the
largest companies that responded to
this year’s survey.
• Using Accenture’s methodology to
Transactional Transformational
Bu
sin
ess
pe
rfo
rma
nce
Outperforming industry
peers; ad hoc efforts on
sustainability motivated
by short-term financial
case
Combining market-leading
financial performance with
sustainability leadership;
turning sustainability
to business advantage
18Source: UN Global Compact-Accenture CEO Study 2013; survey data based on 1,000 responses
• Using Accenture’s methodology to
assess high-performing companies,
based on eight metrics of current
performance and future positioning,
and an aggregate of the four leading
sustainability indices, we isolated four
distinct segments among companies’
approach to sustainability as a route to
impact and value creation.
• The “Transformational” quadrant gives
a sample of 21 companies that are
combining sustainability leadership
with market outperformance in their
industry.
Notional Vulnerable
Bu
sin
ess
pe
rfo
rma
nce
Sustainability leadership
by short-term financial
case
turning sustainability
to business advantage
Underperforming
industry peers on
sustainability and on
traditional business
metrics of success
Externally recognised
sustainability leader, but
efforts may not be rewarded
through superior business
performance
Seven Steps to Sustainability and Success
This year, unique insights from CEOs have identified seven themes that are enabling
companies to achieve value creation and impact on global sustainability challenges
Realism &
context
Understanding and appreciation of the scale of global sustainability
challenges—and the opportunities they present.
Growth &
differentiation
Sustainability as an opportunity to stand out with consumers & customers;
to access new markets and segments with new products and services.
Value & Measurement, monitoring and management of sustainability metrics;
19
Value &
performance
Measurement, monitoring and management of sustainability metrics;
quantification of business value; and tracking of impact on sustainability.
Technology &
innovation
Investing in technology-led solutions to sustainability challenges; generating
advantage through new technologies, e.g. circular economy models.
Partnerships &
collaboration
Partnerships within and across industries and sectors to find new solutions
for sustainability.
Engagement &
dialogue
Understanding the needs and wants of all stakeholders; establishing two-
way dialogues to negotiate the role of business in sustainability.
Advocacy &
leadership
Leadership in shaping the business contribution to global challenges;
willingness to advocate for market incentives that change the game.
Copyright © 2013 Accenture All rights reserved.
Seven Steps: Case studies
These Transformational Leaders are already exhibiting these seven themes through
strategies that combine sustainability leadership with business success
����Realism &
context
Novozymes analyse future trends in resource supply to innovate solutions
that cut costs and improve environmental performance for customers
����Growth &
differentiation
Novartis launched a for-profit social initiative in India in 2007 to provide a
new health services delivery model and increased sales 25-fold in 30 months.
����Value &
performance
Heineken have invested in Economic Impact Assessments to understand the
economic impact of operations in nineteen key markets.
20Copyright © 2013 Accenture All rights reserved.
���� performance economic impact of operations in nineteen key markets.
����Technology &
innovation
China’s Broad Group has evolved from air conditioning to become an energy
service company and manufacturer of sustainable prefabricated buildings.
����Partnerships &
collaboration
Novo Nordisk has partnered with governments and healthcare providers to
revolutionise care and treatment for diabetes in emerging markets.
����Engagement &
dialogue
Through engaging with customers on innovation, Philips has grown new
markets for lighting solutions, which account for one-third of their revenues.
����Advocacy &
leadership
The Sustainable Apparel Coalition (SAC) is working to reduce the
environmental and social impacts of apparel and footwear products.
For more information:
www.accenture.com/sustainability
Copyright © 2013 Accenture All rights reserved.
www.accenture.com/sustainability
21