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Master thesis for MIEB Zhenzhen WANG 2012/2013
1
Université de Strasbourg
École de Management Strasbourg
Master Grande École
Market analyses and marketing strategies for
imported wine in China market
Zhenzhen WANG
Directeur du Mémoire: Thierry LOREY
Année 2012/2013
Master thesis for MIEB Zhenzhen WANG 2012/2013
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Contents
Abstract ............................................................................................................................................... 4
1. Introductory ............................................................................................................................. 5 1.1 Background of research ........................................................................................................................ 5 1.1.1 General knowledge of wine ................................................................................................... 5 1.1.2 History of wine ........................................................................................................................... 6 1.1.3 History of wine in China ......................................................................................................... 7 1.1.4 Global supply and demand of wine .................................................................................... 8
2. Market analyses ....................................................................................................................... 9 2.1 General situation of China’s wine market ..................................................................................... 9 2.1.1 Status quo of China’s wine industry .................................................................................. 9 2.1.2 Varieties of wine in China ................................................................................................... 10 2.1.3 Regional structure of China’s wine market ................................................................. 11 2.1.4 Distribution of wine in China ............................................................................................ 11 2.1.5 Wine consumption in China ............................................................................................... 12 2.1.6 Imported wine in China ....................................................................................................... 13 2.1.7 Luxury wine in China ............................................................................................................ 16
2.2 Main characteristics of China’s wine market ........................................................................... 17 2.2.1 Tremendous potential .......................................................................................................... 17 2.2.2 From product consumption to brand consumption ................................................ 18 2.2.3 Different groups of Chinese wine consumers ............................................................ 18 2.2.4 Trend for luxury wine ........................................................................................................... 21
2.3 Investigation of consumer behaviors for imported wine .................................................... 23 2.3.1 Main consumer groups ......................................................................................................... 24 2.3.2 Characteristics of main consumers’ occupation ........................................................ 24 2.3.3 Percentage of different age groups’ drinking different wines ............................ 24 2.3.4 Frequency of drinking and price choosing .................................................................. 25 2.3.5 Place to buy and drink wine ............................................................................................... 25 2.3.6 Consumer psychology ........................................................................................................... 25 2.3.7 Characteristics of consumption structure ................................................................... 26 2.3.8 Population distribution of imported wine consumers ........................................... 26 2.3.9 Views from imported wine consumers ......................................................................... 26 2.3.10 Knowledge level of origin of imported wine ............................................................ 27
2.4 Competition situation of China’s wine market ........................................................................ 27 2.4.1 Analysis of wine industry in China .................................................................................. 27 2.4.2 Comparison of domestic and imported wine market ............................................. 32 2.4.3 Analysis of main substitutes of wine in China ............................................................ 34 2.4.4 SWOT analysis of importing wine in China market ................................................. 35
3. Marketing strategy for imported wine companies ................................................... 40 3.1 Channel strategy ................................................................................................................................... 41 3.2 Experience marketing ......................................................................................................................... 41
Master thesis for MIEB Zhenzhen WANG 2012/2013
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3.3 Trace marketing ................................................................................................................................... 41 3.4 Database marketing ............................................................................................................................ 42
4. Conclusion .............................................................................................................................. 43
5. References .............................................................................................................................. 45
Master thesis for MIEB Zhenzhen WANG 2012/2013
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Abstract
China is a rapidly growing wine market in the world. Currently, the annual
growth speed of global wine industry is less than 1%, however, the figure is
more than 40% in China. China, even the whole Asia, has been the most potential
wine market in the world. By 2012, sales of wine in China have reached 50 billion
RMB, so the huge market has attracted a lot of imported wine companies to
secure their own market shares. In this vast potential market, both foreign and
domestic wine companies are facing great challenges and competition.
In order to help foreign wine companies to know more about wine market
in China and to be aware of their position and status in the market, this article
firstly provides a big picture of wine market in China. Then it analyzes the
market from different dimensions by diagrams and charts according to a survey
done by the author. Afterwards, some marketing strategies and advice are put
forward to show a bright way to imported wine companies.
Key words: wine market; China; imported wine; competitive analysis; strategies
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1. Introductory
1.1 Background of research
1.1.1 General knowledge of wine
Wine is an alcoholic beverage made from fermented grapes or other fruits.
The natural chemical balance of grapes lets them ferment without the addition
of sugars, acids, enzymes, water, or other nutrients. 1 There are many
classifications of wine, which can be done according to various methods
including place of origin or appellation, vinification methods and style, colors,
sweetness, etc. European wines tend to be classified by region
(e.g. Bordeaux,Rioja and Chianti), while new-‐world wines are most often
classified by grape (e.g. Pinot noir and Merlot). (McCarthy, 2005) Wines may be
classified by vinification methods. These include classifications such as red or
white wine, sparkling, semi-‐sparkling or still, fortified and dessert wines. It can
be also divided by color: red wine, white wine and rosé. Red wine can be
subdivided into dry red wine, half dry red wine, half sweet red wine and sweet
red wine. White wine is subdivided into dry white wine, half dry white wine, half
sweet white wine and sweet white wine. The dry type wine (dry white wine, dry
red wine) only refers to the sweetness of wine and has nothing to do with “dry”
or “wet”. According to the standard, the sweetness of dry wine is under 4.0g/L.
Due to the low sweetness, this type of wine is not that sweet. So, it shows more
character of grapes or other fruits and wine flavour of fermentation and aging.
The traditional wine is sweet wine and its sugar content is about 50g/L. Word
"dry" in dry wine is borrow from a word in champagne brewing, which means
never adding any additives such as water, spices, alcohol and directly brewing
wine with pure juice. (Johnson, 1989)
Ingredients: wine is not only the solution of water and alcohol but also the
other rich connotation. (Alig, 2010)
A. 80% of the water that is biologic one coming directly from the soil by the
1 Johnson, H. (1989). Vintage: The Story of Wine. Simon & Schuster.
Master thesis for MIEB Zhenzhen WANG 2012/2013
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vines.
B. 9.5% to 15% of ethanol, that is, the main alcohol. Achieved by sugar
fermentation proceeds, it is somewhat sweet and releases a mellow flavor.
C. Acid. Some comes from grapes, such as tartaric acid, malic acid and citric
acid; some of them are the result of alcohol fermentation and lactic acid
fermentation, such as lactic acid and acetic acid. These main acids play an
important role in the acid flavor of wine and the balanced taste.
D. Phenolic compounds of which 1 to 5 grams per liter. They are mainly
natural red pigment and tannin that decide the color of wine and structure.
E. 0.2 to 5 grams of sugar per liter. Different types of wine content different
degree of sugar.
F. Aromatic substances (hundreds of milligrams per liter). They are volatile
and of many kinds.
G. Amino acids, proteins and vitamins (C, B1, B2, B12, PP). They affect the
nutritional value of wines. So it is beneficial to human body health to drink wine
moderately. It can protect blood vessels, prevent arteriosclerosis and lower
cholesterol.
The main producing area of the world wine states: France, Italy, Spain, the
United States, Chile, Australia, South Africa, etc. The s great development of wine
industry has taken place in nearly hundred years. Now, wine industry has sprung
up all over the world. Wine production power is no longer limited inside
Western Europe. Some countries in the americas, Oceania, Africa and Asia also
rise some wine producers. According to the habits, people call those wine made
in the European countries as old world wine and the wine produced in the
southern hemisphere and places such as North America is called the new world
wine. (Campbell & Guibert, 2006)
1.1.2 History of wine
The production of wine was originated in the area between the Black Sea
Master thesis for MIEB Zhenzhen WANG 2012/2013
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and the Caspian Sea in what is now the country of Georgia around seven
thousand years ago. Afterwards it was spread to other districts like Egypt and
Greece due to ancient wars and immigration. Thanks to the powerfulness and
prosperity of ancient Greece and ancient Rome at that time, wine production
started to flourish in the whole Europe. In 15 and 16 century, Burgundy
produced wine was considered to be the finest one in the world. And meantime,
viticulture and winemaking techniques were introduced to North Africa,
Australia, New Zealand, Japan, Korea, America, etc. (Phillips, 2001)
Nowadays, wine-‐producing area is usually classified into two
categories—the old world and the new world. The old world represents the
European countries who has been producing wine for more than one hundred
year, like France, Germany, Italy, Spain and Portugal while the new world stands
for those who lately learnt the viticulture and winemaking techniques from
Europe, like the U.S.A, Australia, New Zealand, Chile, Argentina and so on. The
majority of the new world countries produce wine in a manufacturing way and
by contrast the wine from the old world is mostly handcrafted. (Campbell &
Guibert, 2006)
1.1.3 History of wine in China
Winemaking history in China can be traced back to Han Dynasty when
emperor Wu intended to expand the land and defeated Hun. In around 138-‐119
B.C. there was a famous Chinese adventurer called Zhang Qian who had the
diplomatic mission to Xiyu (the Western Regions of China) and traveled as far as
Rome Empire. Thanks to this long journey he brought grape weeds and
winemakers from Tashkent to China. Since then, China emerged the wine
producing industry. However, this traditional Chinese wine hasn’t an important
role in people’s daily drinking. And the real time for wine in China should be
traced back to a hundred years ago. (Yiping, 2005)
In 1982, Cheong Fatt Tze established Yantai Changyu Pioneer Wine
Company that was the first modern wine company in China. However, the
Master thesis for MIEB Zhenzhen WANG 2012/2013
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development of wine industry hadn’t been pushed forward until 1954. The
number of wine companies grew up to over 100 in the late 1970s and the
production of wine rocketed from less than 200 ton in 1949 to 64 thousand ton
in 1978. The production continued to rise rapidly afterwards: it reached to 933
thousand ton in 2002 and 3.3 billion ton in 2005. (Jenster & Cheng, 2008)
1.1.4 Global supply and demand of wine
Wine is second to beer in the world of alcoholic beverages. The world's wine
production in the early 1980s reached its highest peak (33.36 million tons), and
then it gradually decreased to 26 million tons year by year. (Anderson,
2004)Since the 1990s, global wine production fluctuated between 25 and 29
million tons per year. In the past 15 years, the global wine industry has always
been an oversupply situation and 2012 was an exception. According to the
international wine organization OIV, however, due to poor weather affecting the
main grapes producing areas like France and Argentina, global wine production
in 2012 was the lowest in the past 37 years, nearly 24.8 million tons. The
consumption of 2012 was around 24.9 million tons, which was a basic balance
between supply and demand. Europe is the world's major areas of production
and consumption of wine, from perspective of both the total consumption and
per capita consumption. Luxembourg is the one that owns the highest per capita
consumption in the world (in which most are bought by the tourists and per
capita consumption is in accordance with the domestic population statistics so
that there is a gap with the real per capita consumption). The followings are
France, Portugal, Italy and other countries in which the annual per capita
consumption is more than 50 liters. (Anderson, 2004)
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2. Market analyses
2.1 General situation of China’s wine market
2.1.1 Status quo of China’s wine industry
According to the research of the world wine organization, the annual
consumption of wine per person in China is one litre, less than 1/7 of the world
level. (Hong & Qiang, 2010) The consumption of wine is mainly concentrated in
the southeast coastal economic developed city and white-‐collar class with
medium income. Chinese market development space is great.
In the beginning of 2012, China's imported wine industry alliance included
1865 imported brands in sale in Mainland China wine market, in which Shanghai
is the largest market for the imported wine, followed by Beijing and Guangzhou.
There were 24137 enterprises selling imported wine on commission and doing
flow business in Mainland China and those who mainly engaged in the French
wine accounts for about 73% of the total number. About 600 domestic wine
enterprises were above designated size, of which those whose production
capacity of less than 1000 tons accounts for 70% of the total while those whose
production capacity of 1000 to 5000 tons took up 20% and only 10% have its
capacity more than 5000 tons. Top 10 domestic wine enterprises owned 61.8%
of the market share.2
Based on the data released by Vinexpo3, 1.9 trillion bottles (amounting to
1.43 billion ton) of wine were consumed in China in 2011, which made China the
fifth largest consumer in the world. In addition, according to the statistics from
International Wine Research Institute: In 2012, the consumption of wine in
China exceeded 2.16 billion bottles, representing a 13.68% increase compared
with that of 2011. It is estimated that the number can be reach 3.024 billion in
2016. With the improvement of popularity of wine, some experts said that it was
probably that the wine market space in China could be ten times more than the
2 Annual Report from National Statistics Bureau in 2012 3 The world's leading wine and spirits business trade association, created in 1981, by the Bordeaux Chamber of Commerce and Industry.
Master thesis for MIEB Zhenzhen WANG 2012/2013
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one now.
Nevertheless, the imported wine has been far from fashionable and popular
in comparison of the local produced one, which is an interesting phenomenon.
Data from National Statistics Bureau shows that the volume of imported wine
was 360 thousand ton in 2011, with year-‐on-‐year growth of 65%. Moreover, the
speed of imported wine has grown at rates more than five times the growth rate
of domestic wine.
Vinexpo also forecasted that wine market in China would continue to
increase by more than 10% in the couple of years and that by the end of 2015 the
annual wine consumption in China would rise by 54%. From prospect of
consumption volume, China is going to become the world second largest
consumers. Especially, the demand of imported wine will remain a high speed of
increase to meet Chinese consumers’ needs of diversified wine. In 2012,
imported wine accounted for 28% of the total wine consumption in China and
French wine ranked first in proportion to 56.6%, which will both continue to rise
in the future.
2.1.2 Varieties of wine in China
According to the <Management methods of wine production> issued by
formerly National Light Industry Bureau in 2000, wine means an alcoholic
beverage made from fermented grapes or grape juice and the one that is made
from other fruits or added water is not allowed to be called wine. Usually wine in
China is categorized by general wine like normal dry red wines and special wine
that is processed in a special way in the process of picking or fermentation
including sparkling wines, fortified (aperitif) wines, and fragrant wines.
At the moment, the most common varieties of wines are dry red wines, dry
white wines, rosés, sweet wines, champagnes and Brandy. Since data are still
made according to the China Wine National Standard issued in 1994, I still use
the original concepts of wine.
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2.1.3 Regional structure of China’s wine market
The main wine market in China is concentrated in the east coastal area and
metropolises like Shanghai, Beijing, Chengdu, Fuzhou, Xiamen, etc. The reason
why the consumers are mainly come from big cities and in the middle class and
class of bourgeois is that as for Chinese people wine culture is a new-‐coming
foreign one and the price of wine is relatively high comparing with other
alcoholic beverages like beers and Chinese traditional white spirits. (Yancai,
2012) In spite of the fact that wine culture has been spread into lower-‐tier cities
and rural areas, the popularity of wine drinking is far from enough up till now. In
addition, people from metropolis like Shanghai and Beijing have a higher
purchasing power and mainly consume middle-‐high class of wine while for those
from second or third-‐tier cities and rural areas low-‐middle class of wine are their
first option. (Hong & Qiang, 2010)
2.1.4 Distribution of wine in China
Generally speaking, the circulation of wine from the factory to consumers go
through distributors, dealers or restaurants and hotels, although at present
many wine producers have started self-‐built wine shore in the main cities.
According to statistical data of DATAMONITOR4, 47.7% of wine consumption is
through on-‐trade places like hotels, bars, clubs and so on; 52% of wine
consumption is through specialist retailers and supermarkets/hypermarkets on
behalf of the consumption model of drinking in family/party occasions and
BYO(Bring your own) in hotels. All in all, wine producers can hardly involved
directly in wine sales and wine will pass through a complex circulation before
reaching consumers. (Huaju, 2005)
4 An international information services company.
Master thesis for MIEB Zhenzhen WANG 2012/2013
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Figure 1: Channel process of wine in China
Figure 2: Share of different wine channels in China
2.1.5 Wine consumption in China
Wine consumption in China is given priority to fortified wine; still wine and
sparkling consumption is a small proportion. Data from National Statistics
showed that fortified wine accounted for 63.5% of alcohol consumption in China
while international level is only 4.8%; still wine consumption accounts for 31.4%
of alcohol consumption in China while the international average of 73.5%.
China's wine consumption per capita is low, much less than the world's
25%
48%
27%
0%
Share of wine channels in China
Stores, supermarkets
Hotels,Bars
Specialist Retailers
Others
Master thesis for MIEB Zhenzhen WANG 2012/2013
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average level. China's wine consumption per capita in 2012 is 1 liter which is
13.4% of the world average level. There are two reasons for that: One is that
eating habits of Asian and European are different. Asian has no tradition and
habit to drink wine in a meal or with friends and family. Instead, rice spirits and
beers are more preferred. The other reason is that Chinese’s income level is far
less than people in developed countries. In addition, wine consumption concept
is not mature so brands occupy main influencing factors. (Huaju, 2005) Foreign
consumers choose to focus on origin of wine and taste of wine; Chinese
consumers are more easily affected by brands. As for consumption occasions,
drinking at home with friends and family occupy 74% of the total share. (Yancai,
2012)
Figure 3: Shares of different types of wine in China
2.1.6 Imported wine in China
In the past two years, China's wine consumption has maintained annual
growth rate of 30%. In 2011, China's wine consumption has amounted to 45
billion RMB, becoming the world's fifth largest wine consumer. China's
spectacular performance not only provides development space for domestic
wine market but also attracted a large number of imported wine producers.
64%
25%
11%
Wine consumption in China
Fortified wine
Still wine
Spinkling wine
Master thesis for MIEB Zhenzhen WANG 2012/2013
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Imported wine expansion rate is as high as 65% a year. At present, the imported
wine market in China has accounted for about 30% of the market share, and
however five years ago domestic wine occupied more than 90% of the market.
(Zhang Xiying, 2012)
"Domestic wine enterprises focus on selling products rather than the brand
shaping and wine culture cultivation, which gives the imported wine a large
elbow space. In the short term, the domestic wine can still keep some ‘home
advantage’ in the market, but along with the imported wine pouring into the
market and effect of wine culture promoting, imported wine and domestic wine
will have equal shares in 3 to 4 years." Said by Guo Songquan5 in the interview
by Guangming Daily.
Statistics by National Statistic Bureau show that in the first quarter this year,
China imported 6.44 million cases of wine, with year-‐on-‐year growth of 15%.
Over the same period, the cumulative yield of domestic wine industry was 279.1
thousand tons, with year-‐on-‐year growth of 6.82%. Statistics from Boston
consulting group show that the number of China's overseas travel has accounted
for 8% of the world, and it will become the world's second largest overseas
tourists exporting countries in 2013. Most destinations for them are Europe and
the United States, so that they are gradually cultivated by western food and
culture. By 2015, Chinese’s annual average consumption of wine will amount to
1.9 liters.
France, Australia, Spain, Chile, Italy and the United States are the leading
imported wine producers. (Jenster & Cheng, 2008) From 2002 to 2011, the
annual average import volume from the above six countries accounted for 90%
of the total imports of wine. French wine occupies the absolute dominant
position in the Chinese market from both aspects of imports and import volume.
In 2011, China imported about 117.9 thousand tons of wine from France, with
year-‐on-‐year growth of 74.15%; the imports was 706 million US dollars, with
year-‐on-‐year growth of 108.26%. (Yancai, 2012) 5 Guo Songquan, famous Chinese wine expert
Master thesis for MIEB Zhenzhen WANG 2012/2013
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The movement of American wine has always been very stable in China
market: the import volume rose from 820 thousand litres in 2002 all the way up
to more than 13 million litres in 2011, which has increased by 15 times; the
imports has been surged from more than 1 million US dollars in 2002 to 62
million US dollars in 2011, increased by 60 times. (Ming, 2012)
Over the years, Chile has been one of China's largest suppliers of bulk wine.
According to the Chilean wine industry association statistics, Chile exported
65.266 million US dollars of wine to China in 2011, increased by 74.6% from the
previous year. The number of bulk wine (more than 2 litres capacity) accounts
for 35% of the total wine imports. At the same time, Chilean bottled wine was
imported 3.5 million dollars, with year-‐on-‐year growth rate of 53%.
According to Italian statistics department in 2011, Italian wine imports
increased 80% in China market. According to data from administration of
Australian wine in 2011, Australian exports grew by 32% to 181 million
Australian Dollar to China and China has become the fastest growing export
market to Australia. In terms of quantity, Spain is China's second biggest wine
exporter. According to data from Spanish wine market supervision committee, in
2011, the Spanish wine export volume to China increased by 56% and the
exports doubled to 78 million euros. The New Zealand wine exports to China
grew from 20.13 million dollars in 2010 to 32.96 million dollars in 2013, which
increased by 64%.; export volume climbed also from 2317 tons in 2010 to 3440
tons in 2013.
In addition, South African wines boom in the China market. In 2011, the
bottled wine exporting to China grew by 80%. South Africa wine, Australian wine
and New Zealand wine are three countries whose exports to China increased
significantly, in addition to geographical advantages, it has also something to do
with its young and dynamic wine industry development and vigorous promotion.
(Zhang Xiying, 2012)
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2.1.7 Luxury wine in China
As far as most foreign wine producers and distributors are concerned, "If we
are not in China, we are on the way to China." In 2008, Chateau Lafite Rothschild
produced its label differently-‐-‐ Chinese word "eight" was specially printed in red
on the label, in addition to standard year of Arabic numerals. (Wenjun, 2012)
Since 1945, the famous Chateau Mouton Rothschild has invited a great artist
drawing label for it every year. The 2008 vintage wine label was designed by the
Chinese artist Xu Lei, with the subject of chateau landmark sheep in Chinese style.
It is not a coincidence that these brands of luxury wine have made some
connections to China. Moreover, it is not difficult to find that the focus of
high-‐end wine market has transferred from Britain to China in the recent
Bordeaux wine auction and En Primeur trading. And thus, many luxury brands
customize the products for the “rich” Chinese. (You, 2012)
Today, the "Lafite"(Chateau Lafite Rothschild) has become the symbol of
wealth and status. Chased after by the blindly passionate Chinese fans, the price
of the “Lafite” has rise by multiple in a few years. Even the price of the so-‐called
"Small Lafite" Carruades de Lafite has been higher than the other top wine.
(Ailing, 2011) In some metropolises like Beijing and Shanghai, there is also a
group of people who buy fine wine as an investment. In recent months, there has
been a trend of price rising among those Secondary wines of those famous
French villages such as “Small Latour”, “Small Mouton Rothschild” and “Small
Margaux”. (You, 2012)
A senior Bordeaux En Primeur trader said in an interview of a Decanter
magazine that in accordance with the past practice, as for En Primeur, there will
be a wave of price increases after bottling of wine, followed by several years of
steady period or decline slightly, and then five to seven years later, there will be
a second wave of price rising when the wine is ready to drink. However, Chinese
investors completely disrupted the previous period -‐-‐ a sharp and explosive
demand for fine wine is much larger than the quantity that a village can supply.
The buyers even don't care about whether the wine is ready to drink. They will
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invest any wine only if it is a household name.
Some experts exclaimed that the "Lafite Phenomenon" is just a bubble in
China. But the former chairman of the Federal Reserve Alan Greenspan once said
that we know whether it is a bubble if only the bubble burst.6 Chinese people
have gradually become wealthy and more and more young people began to have
strong interest to red wine, and they also have sufficient financial resources for
wine investment. (Wenjun, 2012)
The richness and generousness of Chinese wine lovers have surprised
foreign auction houses. Even some of them go all the way to some wine auction
house for wine, full loaded and back. One of the two biggest international auction
houses Sotheby's announced that Hong Kong has surpassed New York and
London and became the most important wine auction in Sotheby's line area.
At the same time, the wine culture in the mainland also develops rapidly:
new wine museum is built in Beijing; wine cabinets have already become the
basic configuration in some new senior apartments in Shanghai... Wine
producers from France and Italy come to China just for promoting and marketing
campaign; Some times they also invite medias and sommeliers each year to visit
their vineyard, with these subtle influence, so as to cultivate Chinese consumers
percipient for wine. (Ailing, 2011)
2.2 Main characteristics of China’s wine market
2.2.1 Tremendous potential
Wine production in China accounted for only about 1% of the national
alcoholic products, and thus domestic wine market is still promising. This can be
proved by data from CMMS (Chinese Media and Market Research), which
showed that although in the past year the number of the consumption of beer
and liquor are both higher than the one of wine drinkers, from 1999 to 2010,
only the wine market has been expanded rapidly while at the mean time beer
and liquor market have been wither or in a slow growth. 6 Alan Greenspan said it when talking about causes of the United States housing bubble.
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2.2.2 From product consumption to brand consumption
In 2012, the wine brands which Chinese people bought most last year were
Changyu, Dynasty and Tonghua investigated by China industry research
association. In the wine industry, Yantai Changyu has the history of 100 years,
and it ranks first in China and Asia, it even has the reputation as national wine
for China. The Sino-‐French joint venture Dynasty wine has more than 20 years of
history, while Tonghua wine caters to Chinese people’s special taste. These
famous domestic wine has formed a common brand and taste of Chinese
consumers, at the same time, them also set up the stable grape base in order to
meet the needs of consumers with their high quality, elegant taste and rich
cultural connotation. (Yan, 2013) This suggests that the modern consumption
concept has made the Chinese people’s wine consumption gradually transform
from "product consumption" to "brand consumption" stage.
Obviously, people from Beijing, Shanghai and Guangzhou have different
favorite brands, China Red, Dynasty and Changyu respectively. Wine, it seems, as
a kind of culture of alcoholic drinking, has a strong regional characteristics. This
is not just the different performance of recognition but also the different
preferences in different cities. Due to the difference taste between the different
brands of wine, the popularity of different brands is not the same in different
cities.
2.2.3 Different groups of Chinese wine consumers
In a survey study, Wine Intelligence Organization divided Chinese Wine
consumers into six groups, 42% were in 30 to 39 years old, 32% aged 18 to 29
years old and 26% aged 40 to 49 years old. Those connoisseurs with
adventurous spirit are confident high-‐income consumers while those who
pursue name brands are always willing to take high price to buy wine, especially
those from Chateau de Bordeaux. But these wines are often used for business
occasions. (Wine Intelligence Organization, 2013)
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New young sociable young people like drink with family and friends at
casual occasions or at home, they usually choose wine of mainstream prices, and
the purpose of drinking is to enjoy and relax. There are some people drink wine
only for the reason of health care, but these people account for a small
proportion and are very sensitive to price. The last group of people makes low
investment on wine: They seldom drink wine except for special occasions and
they usually buy wine for low price.
Imported wine producers blindly aim at China market and they drop all
kinds of western brands of wine unlimitedly, which is actually self-‐deluding,
"China is not a easy market to conquer". Big companies such as Kraft and VW
invested a lot of time and efforts to understand Chinese consumers: research on
local tastes, culture and values. Imported wine, in fact, still haven’t entered into
the mainstream China wine market, although many of the imported wine are
promoted in the Spring Festival and the Mid-‐Autumn festival, but consumers still
don't know how to drink wine. More than one-‐third of the Chinese consumers
don't understand wine label and nearly a quarter of the people find it hard to
appreciate the taste of a wine.
"Preferences and behavior of Western countries are always misguided in
China, and thus it leads to brand cost rising and marketing mistakes," said by
Wine Intelligence sales manager Maria Troein. "The China market is still in the
primary stage of development, for example, in the case of many consumers, wine
is a new thing to them. So it is too early to determine their relationships with the
wine." But she added, "Although still in the early stages of market development,
there emerged a lot of different customers."
The two most important groups -‐ at least from the point of view of their
influence on the market now-‐ are known as “Adventurous Connoisseurs" and
"Prestige-‐Seeking Traditionalists". These two types of groups account for 65% of
the total number of imported wine consumers, but only take over one thirds of
the total number of Chinese wine consumers. Adventurous Connoisseurs are
wine lovers of high consumption and confidence, and they like to buy a series of
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imported wine from the wine importers rather than choosing retail channels. For
them, the wine is essential to their life. These consumers are mostly men over 30
and they believe that wine is part of the delicate way of life and a new symbol of
the new Chinese people.
Figure 4: Groups of Chinese wine consumers
But they like wine for their own reason: it is not just a symbol of social
status. Adventurous Connoisseurs want to learn wine knowledge by attending
local tasting exhibitions or participate in the discussion in Weibo (Chinese
verison of Twitter) and other social network channels. To them, the brand name
is not so important, and they might be inclined to have European wine and not
refuse to try high-‐end products from the New World. As for Prestige-‐Seeking
Traditionalists, they are in a wealthy and conservative group and they have a lot
of chance to meet wine in their business life. They tend to choose the wine from
Bordeaux and Burgundy, because these wines prove their social status. People
often complain that it is this type of wine consumers that have bid up the price of
fine wine. But Troein said: "this group seems to peak and will soon drop in the
Characteristic of consumption
Types of wine Percentage of
wine consumption
Adventurous Connoisseurs
• Quality • Culture
• Professional imported wine
15%
Prestige-‐Seeking Traditionalists
• Focus on brand and advertisement effects
• Prefer to expensive wine
• Important vintages
• Famous Chateaux 50%
New rich
• Well educated and of high income
• Chase for fashion • Pay attention to life
quality
• Well promoted wine brands
• Fashionable and popular wine
25%
Middle-‐aged and elderly people
• For the sake of health care
• Sensitive to price
• Low-‐middle ends of wine
10%
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importance of the market ". If so, then who will be the next focus group?
Two other groups belong to “new groups”: one is young group “new rich”
accounting for about 25% of the total consumers, and the other is middle aged
and elderly group accounting for about 10%. Troein points out that the number
of the two groups will be growing fast under right incentives driving. Incentives
also have a variety of different forms. Many Chinese consumers have the wine
regarded as the symbol of modern and sophisticated life, and they consider it has
health care function. As for the new rich, usually they a group of people well
educated and of high income and they chase for high life quality and fashion, so
that they are likely to choose well-‐known names and popular wine. However for
these middle aged and elderly wine consumers, they are most drink wine for the
purpose of health care and are sensitive to price level and they tend to prefer to
low-‐middle ends of wine. Since the alcohol level of wine is far lower than the one
of Chinese rice spirits, wine has replaced the role of white wine on many official
occasions in China these years. At the same time, those who can only afford low
alcohol level also convert from rice spirits to wine.
Wine education will also play a very important role, especially to those
high-‐end consumer groups. The data shows that many consumers like learning
wine knowledge and eager to get information and education related to wine. For
Adventurous Connoisseurs, wine tasting helps them to discover new styles and
region of wine while Prestige-‐Seeking Traditionalists can learn some detailed
information of the wine grading system of Bordeaux, Burgundy and other
districts.
2.2.4 Trend for luxury wine
Just like all the other luxury brands, a lot of expensive top wine is consumed
by only a small number of people because of high price and low output. But most
high-‐end wine is drunk by most middle to upper class people. (Zongsheng, 2012)
With the further spread and popularization of wine consumption concept and
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wine culture and with the further standardization and development of high-‐end
wine market in China, more and more consumers will become loyal customers of
luxury wine and there will be more and more industry development and
opportunities for luxury wine. (Yingxing, 2012)
• Multi-‐polarization of luxury wine brands
Nowadays luxury wine in China market is basically provided by some
famous French Chateaux; however, we also see the rise of luxury wine brands
from other countries. With wine quality no less than the one from famous French
Chateau, more production and more effective marketing strategies, their brand
competitiveness will be further strengthen. (Hong & Qiang, 2010) We can expect
in the next few years, premium luxury wine from other countries will further its
rapid growth and may even repeat the development momentum of French
chateau wine in recent years. In the contrast, the advantage of luxury wine from
French Chateau will gradually fade away in Chinese consumers mind in the next
3 to 5 years. (Yanyan, 2012)
• The emergence of dealer brands
Today China's luxury wine dealers are in an awkward situation, in which
most consumers value the wine brand rather than the dealer brand. In the entire
circulation of luxury wine, dealers have almost no voice. But in fact, the market
needs professional wine dealers of a certain advisory function, they should have
a certain influence in the consumption of customers and they can truly
recommend luxury wine of high quality to consumers. The role they play shall be
not only as dealers in the circulation but also as professional adviser. (Ailing,
2011)
• Industrialization of wine training
Wine culture and etiquette has become one of the most basic ways of upper
class’ life, which naturally lead to the development of wine training industry. In
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the near future, wine culture and etiquette will be basic knowledge and life skills
that everyone must master, especially among rich and powerful in China. (Hong
& Qiang, 2010) We have reason to expect China will spring up hundreds of wine
training company. The rise of luxury wine consulting market will company the
flourish of wine training industry. More and more investments are made on wine
industry such as Chateau buying, wine cellar buying and corporate hospitality.
(Ailing, 2011) They all need professional guidance and advice, but at present
most luxury wine sellers lack professional knowledge and training, so that luxury
wine consulting market development space is huge. It is certain that wine
training and consulting will bring up a huge commercial market of value not
lower than the current one.
• False wine will gradually lose market
In the field of luxury wine consumption, 90% the luxury wine from some
channels is false and for some other channels it can even be 100% false, which
seriously affected the normal development of luxury wine market and also harm
the interests of luxury wine brands and distributors. However, with trends of all
above further to be a reality, particularly the emergence of channel specialization
and multi-‐polarization of luxury wine, false wine will gradually lose their market
space. (Yanyan, 2012) And with the rise and development of wine training and
wine consulting business, the increasing ability of distinguishing genuine wine
from false of the consumers can also help to kick false wine out of the market.
2.3 Investigation of consumer behaviors for imported wine
In order to study the preferences and behaviors of Chinese wine consumers,
I made an investigation by questionnaires. Through 50 questionnaires survey, I
found that Chinese consumers show obvious characteristics in the consumption
of imported wine. I will analyze in detail from 10 aspects below (major consumer
groups, characteristics of main consumers’ occupation, percentage of different
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age groups’ drinking different wines, frequency of drinking and price choosing,
place to buy and drink wine, consumer psychology, characteristics of
consumption structure, population distribution of imported wine consumers,
views from imported wine consumers) to explain these characteristics in
imported wine consumption in China.
2.3.1 Main consumer groups
Overall, the young and middle-‐aged, highly educated, high income people
are the main groups of imported wine consumption. More men than women
prefer imported wine, and the majority of consumers aged 25 to 54. So we can
see, young and middle-‐aged male consumers are the main body of the imported
wine consumers. At the same time, with the improvement of level of education
and the increase of personal income, the tendency to drink wine is rising. The
average month disposable income of the main imported wine consumers is
between 5000 RMB to 7999 RMB (average month disposable income of all
residents in China is 1353 RMB). This illustrate that the high-‐income group is the
main group of imported wine consumption.
2.3.2 Characteristics of main consumers’ occupation
Imported wine consumers are mainly divided into three levels and have
characteristics as followed:
A. Enterprise owners and executives are the mainstream of the imported wine
consumption crowds
B. Company staffs who have a certain consumption ability and pay attention to
high quality of life
C. The general public who have a certain economic strength
2.3.3 Percentage of different age groups’ drinking different
wines
As for consumers who reach the legal drinking age and are within the
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29-‐year-‐old, 59% drink red wine, 23% drink white wine and 19% drink rose
wine. And for consumers between 30 and 39 years old, about 62% of them
choose of red wine and the proportion of white wine and rose wine are 21% and
17% respectively. As far as people of 40 to 50 years old are concerned, the
proportion of consumers to choose red wine accounts for about 62%, and the
proportion choosing white wine and rose wine are 22% and 13% respectively.
Relatively speaking, elderly consumers prefer to drink red wine while young
consumers would like to drink white wine and rose wine.
2.3.4 Frequency of drinking and price choosing
Through the survey, the frequency of imported wine consumption is not
high. In general, those who drink imported wine more than once a month
accounted for only about 50%. And thus, it can be seen that the frequency of
Chinese’s current wine drinking is generally low. In addition, the price range of
imported wine consumption is mainly concentrated in 50 RMB and 200 RMB,
especially within 50 RMB to 100 RMB.
2.3.5 Place to buy and drink wine
According to the consumption inertia, in general, most of the wine
consumers buy wine through most common channels like supermarkets. In
Shanghai, for example, more than 73% of consumers choose to buy wine in
supermarkets and 13% consumers may buy in cigarette and wine shops. As for
consumption places, most people may drink wine in the KTV, bars, clubs and
other entertainment places. It is worth noting that at present wine consumption
is increasing for wine to act as a kind of holiday gifts, drinks in family/friends
parties, wedding banquet, etc.
2.3.6 Consumer psychology
Although there are still some consumers choose imported wine
consumption for the sake of “Mianzi”(face), with the development of wine
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market in recent years, Chinese consumers are getting more and more
knowledge of wine. So imported wine consumption is tend to be rational. Brands,
origin of wine, product ranges and prices become standard for consumers to
choose wine.
2.3.7 Characteristics of consumption structure
There are more and more consumers preferring high-‐ends wine at present.
Most consumers participated in the survey said that under the comprehensive
consideration fine wine would be their main choice.
Data supporting: In Chinese wine consumption structure in 2012, the
proportion of wine consumption of high-‐ends wine, middle-‐ends wine and
low-‐ends wine are 50%, 40% and 10% respectively, in which year-‐on-‐year
increase rate of high-‐ends wine sales has been more than 50% over the past
three years. This suggests that high-‐ends wine consumption group is
increasingly growing.
2.3.8 Population distribution of imported wine consumers
Overall, most imported wine drinkers are in the first-‐tier cities. But in recent
years, the number of second and third-‐tier cities consumers is slowly rising,
especially in second and third-‐tier cities in Jiangsu and Zhejiang provinces like
Wenzhou and Ningbo. For example, as far as consumers between 30 and 39
years old are concerned, there are about 30% of the consumers of this age in
Beijing, 45% in Shanghai, 16% in Guangzhou and 9% in Wuhan.
2.3.9 Views from imported wine consumers
In the eyes of most of the imported wine consumers, drinking wine for
health care is the main reason, and the second reason is to relax and have fun.
What’s more, wine drinking represents elegance, fashion and romance.
Additional, alcoholic degree of wine is lower than spirits so it is not easy to be
drunk. Last but not least, most consumers consider that under the same price the
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quality of the imported wine is higher than the one of domestic wine.
2.3.10 Knowledge level of origin of imported wine
According to the survey, the most familiar origin of imported wine for
Chinese consumers is Bordeaux, and people between 30 and 39 years old have
the highest level of understanding of Bordeaux wine, followed by those between
40 and 50 years old. And on the understanding level of Provence wine,
consumers within 29 years old and those between 30 and 39 years have the
same understanding degree of Provence wine. In terms of the purchase of wine,
consumers choose Bordeaux wine most. Of course, a new trend is emerging at
present, from the geographical point of view, the main consumer groups are
focusing on the wine of new world countries such as Australia, USA and Chile,
Argentina, etc. They would like to experience different tastes and different brand
concepts brought by different wine culture.
2.4 Competition situation of China’s wine market
2.4.1 Analysis of wine industry in China A. Life cycle stage of China wine industry
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Figure 5: Life cycle stage of China wine industry
Industry life cycle refers to the total period of time for an industry from
emergence to complete withdrawal from social and economic activities. Industry
life cycle consists of four development phases: introduction period, growth
period, mature period and decline phase. Industry life cycle curve ignore specific
product types, quality, specifications and other differences, and it only considers
from the perspective of the whole industry.7 The industry life cycle stage model
is summarized as shown in the chart above. According to the theory, China wine
industry is still in the growth period. Reasons are as follows:
1) There is still great space for wine industry to develop in China. China's
current wine consumption per capita is 1 litre which is only 6% of the world
average level. And thus, the industry has a larger growth space.
2) The economic indicators show that China's wine industry is in the second
period of industry life cycle stage model, that is, growth stage. Enterprises in the
7 http://www.inc.com/encyclopedia/industry-‐life-‐cycle.html
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wine industry are continuing to increase and industry profits are increasing. In
addition, industry revenue and profit growth begin to have a significant decline
but profitability is still in a high level. These indicators are consistent with
characteristics of the growth stage. B. Porter’s five force model for wine industry in China
Figure 6: Porter’s five force model
(Porter, 2008)
(a) Bargain power of buyers
There are many brands on the market so space for choices is large, which to
a certain extent, reduce the bargain power of buyers. With the gradual
integration of wine culture into Chinese culture, it has huge potential for future
development. On the analysis of the wine industry in China buyers should be
represented by wine distributors as wine dealers and retailers, since sales of
retailers account for 52% of market share while hotels, clubs and other trade-‐on
places accounted for 48%, mainly mastered by dealers. (Linsen, 2010) Moreover,
Competitive Rivalry within an industry
Bargain Power of Suppliers
Bargain Power of Buyers
Threat of New
Entrants
Threat of Substitute Products
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food and alcoholic beverage retail market in China are scattered, which reduces
bargain power of buyers. In addition, wine can not only be differentiated by
vinification (e.g. dry wine, sparkling wine, etc.), but also by origin, grape variety,
taste style and so on, and such differentiation makes the wine distributors
provide wine as much comprehensive as possible for their customers, which
reduce bargain power of buyers to some extent. However, conversion cost of
choosing another product is not high and it greatly increase bargain power of
buyers. As a word, threats from buyers are neutral. (Aijie, 2006)
(b) Bargain power of suppliers
The main investment of wine producers is grapes and wine bottles. With the
rapid expansion of vineyards in recent years, domestic wine production industry
is developing fast. The manufactory scale of main producers is big, even if their
own or rent the vineyards, they still can't satisfy the demand. And thus they need
to buy grapes or grape juice from other producers. Most of the time, producers
use grapes from its own vineyard to produce high-‐end products while using
grapes or grape juice bought from a third party to make low price products. The
number of grapes or grape juice suppliers is large, which weakens the bargain
power of suppliers. (Xingyu, 2012) But many independent suppliers can find
other substitute market, such as fruit market, fruit sugar market, etc. All of these
factors strengthen the bargain power of suppliers. In these areas, the quality of
raw materials is critical and the quality of the finished products determined
greatly by the quality of grapes. All in all, threats from suppliers are no higher
than neutral.
(c) Threat of new entrants
The high speed of growth of wine industry in recent years will attract new
competitors to enter. The way can be establish a new company, diversify oneself
into the wine industry and increase imports for imported wine producers. (Ying
& Yu, 2012) Government regulations such as tag management constitute main
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barriers to entry. In addition, although the import tariff has cut a lot after China’s
entering WTO, the value-‐added tax and consumption tax is still very high
accounting for about 50% of the total importing cost. (Wei, 2011)
High quality wine can be sold in a high price in the market, so it is possible
for small companies to enter market on a small scale producing high end
products. However for large companies, they produce not only high-‐end
products but also all kinds of popular products, which surely reduce company's
gross margin.
Wine producers need a wide range of distribution channels to sell products.
For example, supermarkets are buyers of strong bargaining power, and they may
reduce the ex-‐factory price of the products so as to reduce profits of producers.
(Aijie, 2006) The scale effect has as an important role in these markets and it is
another barrier to entry. For example, the high capital expenditure of the
construction of the factory, looking for a trusted third party to buy grapes or
grape juice and various other expenses for the construction of marketing
channels are all expensive. Not a sound distribution facilities also enough
barriers to entry into a market. (Yingxing, 2012) Although many distributors in
China, but the quarter lack of preserved wine must temperature control device,
which means that the manufacturers need to convince the supermarket, store,
and gene places to store their products. In general, new entrants threat is
neutral.
(d) Threats of substitute products
Other alcoholic beverages are all substitutes for wine. For retailers and
on-‐trade places, conversion cost between different products is very low, price of
unit volume may be higher (such as liquor) or lower (beer). It is hard to
determine which one is better of wine and its substitutes. The best storage
condition for white wine, champagne and beer is to be preserved in the freezer
(often impossible) making a high preservation cost. (Huaju, 2005) More than
often, liquor provides more benefits than wine and beer to sellers. However,
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noting selling wine will be a competitive disadvantage in a certain places in big
cities in China. For consumers, they have different consumption habits to drink
different kinds of alcoholic beverages. Business negotiations in China often
involve luxurious banquet, and "cheers" is a popular culture. (Yancai, 2012) So
on this occasion, wine becomes more and more popular and begins to replace
rice spirits for the sake of health care. But most of the time, the choice is decided
by personal taste, so wine is vulnerable to the threat of other kinds of wine. In a
word, substitution threat is high.
(e) Competitive Rivalry within an industry
The concentration of China's wine industry market is relatively high, in which
the top three enterprises occupy nearly 50% of industry sales and about 70%
share of the profits. Powerful wine enterprises in the industry establish strong
brand effects, and buyers may have a relatively low switching cost between
different products, which intensify the competition. (Huaju, 2005) In addition,
major producers not only produce high-‐end products but also low-‐middle-‐end
products, and this means a higher investment in fixed assets deepening
competition in the industry. All in all, competition rivalry with industry is
neutral.
2.4.2 Comparison of domestic and imported wine market
Since the end of 1995, wine has been popular and touted in the China
market, which has given rise to high price of wine. For one hand, previously
grapes planting area for wine making was small which has caused to low
productivity and raw material supply tensions and eventually has led to a
perpendicular rise of price of wine. (Wenlong, 2012) For another hand, the
sudden popularity and fashion of wine has made a shortage of wine in the
market and a rapid growing price. To some extent, the increasing price of wine
has also stimulated the demand of wine consuming. As a result, in general
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demand has been exceeding supply in China wine market. (Difei, 2012)
China's wine market includes two parts -‐-‐ domestic wine and imported wine
market. Chinese wine market is not independently existed; the opened Chinese
market has been connected to the world wine market.
In terms of domestic wine, according to the national bureau of statistics data
released in January in 2012, wine production in 2011 is 1.16 million tons,
achieving 13% of the growth rate. Since 2009, the production of wine began
leading in the alcohol industry in China, for the first time growing faster than
Chinese white spirit.
In the aspect of imported wine, China reduced wine import tariffs in January
in 2005 in order to promoted the growth of imported wine. Tariffs of imported
bottled wine decreased from 43% to 14% while on part of the bulk wine from 43%
to 20% in addition to the fixed value added taxes and consumption taxes. Wine
imports in 2011 were 361.6 thousand tons, with year-‐on-‐year growth of 27. 6%
and the import amount were 1.39 billion US dollars, with an increase of 80. 9%.
It is worthy noting that total amount of bottled wine was 1.27 billion US dollars,
with year-‐on-‐year growth of 94.05% while with the same total amount the
bulked wine fell 20% year on year in 2011. And thus, China’s imported wine
market is shifting from low-‐end to high-‐end. (Difei, 2012)
When it comes to the demand, we can find some clues in the following chart
of China’s per capita consumption of wine from 2002 to 2011 sourced from
China National Statistics Bureau.
The compound growth rate of wine consumption per capita in China over
the past five years was 23.79%, the number reaching 1.06 liters in 2011,
according to the data from national bureau of statistic. Comparing with the
global wine consumption per capita (3.47 liters in 2011), this number was still
less than one third of the global one, which indicated that it remained a large
developing space for wine market in China. Given that the economy in the
following five years is continuing booming and increasing rate is 25% every year,
the consumption will be three times as much as the current digital, which means
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according to 50 billion RMB (around 8 billion US dollars) of wine consumption in
China in 2012, the number in 2017 can reach 150 billion RMB. From the data, the
growth rate of consumption per capita is 23.79% that is higher than the growth
rate of production (16%).
2.4.3 Analysis of main substitutes of wine in China
As far as wine industry in China, the main substitutes are white spirits, beer
and yellow rice wine.
A. White spirits
White spirits is a typical alcoholic beverage in China history of 5000 years and
has long-‐term influence in people’s tradition of drinking. It is actually a kind of
distilled liquor, generally about 40–60% alcohol by volume (ABV). According to
marketing and investment analysis and forecast report of Chinese white spirits
industry, the average growth rate of annual sales of white spirits has remained
30%, from 97 billion RMB in 2006 to 270 billion RMB in 2010. The growth rate
of 2011 even reached to 40%. What’s more, white spirits has the biggest share in
the China alcoholic beverage market. It is a strong competitor to wine. (Pingping,
2012)
B. Beer
According to data from China's wine industry association, the output of Chinese
beer industry continued to maintain a steady growth, up to 48.98 million tons in
2011, with year-‐on-‐year growth rate of 10.7%. Compared with white spirits,
beer industry has a lower growth rate relatively. But in the world, beer
production in China has maintain number one in the worldwide for four years in
a row, and China has been one of the world's fastest-‐growing region of beer
industry.
C. Yellow rice wine
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Chinese yellow rice wine production was more than 1.5 million tons in 2012
while less than 700 thousand tons was used to drink directly. On the contrast,
most yellow rice wine was used for cooking wine and medicinal liquor of
traditional Chinese medicine. Of the total consumption of 700 thousand tons,
three quarters of the number comes from Jiangsu, Zhejiang, Shanghai and Hong
Kong. And it was consumed very limitedly in other regions. (Yan, 2013)
All in all, except for the slow growth of yellow rice wine, white spirits and beer
still have a large production and sales space. White spirits, in particular, still
maintains a growth rate higher than other alcoholic beverages in spite the fact
that national policy does not encourage white spirits drinking, which shows
white spirits has a strong vitality in China.
2.4.4 SWOT analysis of importing wine in China market
In order to understand and analyze the prospect and status quo of
importing wine in this emerging market, we need to use SWOT analysis to make
it clear.
SWOT analysis is a structured planning method used to evaluate
the strengths, weaknesses, opportunities, and threats involved in a project or in
a business venture.8 It involves specifying the objective of the business venture
or project and identifying the internal and external factors that are favorable and
unfavorable to achieving that objective. The technique is credited to Albert
Humphrey, who led a convention at the Stanford Research Institute in the 1960s
and 1970s using data from Fortune 500companies. The degree to which the
internal environment of the firm matches with the external environment is
expressed by the concept of strategic fit. The strengths and weaknesses are
internal to the organization while the opportunities and threats are presented
external to the organization. (Jyothi, Babu, & Krishna, 2008) 8 Humphrey, Albert (December 2005). "SWOT Analysis for Management Consulting". SRI Alumni Newsletter (SRI International).
Master thesis for MIEB Zhenzhen WANG 2012/2013
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A. Strengths
a) Quality and flavor
Most imported wine producers have advantageous natural environment and
conditions to make the imported wine of incomparable value. As an output of
agricultural by-‐products, imported wine has strict production standards and
grading system in most countries. In addition, when going across the Chinese
customs, those imported wine is conducted test for a second time by the National
Sanitary Sector. (Wei, 2011) In this way, imported wine is advantageous and
price worthy in either quality and flavor way or from the aspect of health
concept.
b) Maturing business model
These couple of years, foreign wine companies have growing interests on
the Chinese wine market, determining the general agents and dealers in China
and even setting up sales offices in China directly in order to combine sales and
production closely on the basis of China's national conditions. Moreover, they
view the Chinese wine market from the prospective of sustainable development,
constantly strengthen the contact with the market and offer professional
guidance and lead of imported wine culture.
At the same time, the professional level of domestic dealers are also in
unceasing increase and they focus on and made in-‐depth study of the sales
network, sales channels and sales mode which are the necessary directions they
have to strive on. Such competition and thinking also make the Chinese wine
market toward a healthy and sustainable developing obit. (Yan, 2013)
B. Weaknesses
a) Lack of knowledge of wine culture
For most European and American countries, wine drinking is just benign
fast food consumption since their consumption concept of wine is an
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indispensable "food" or "drink" on the dinner table. However in China, due to the
lack of wine knowledge and culture as well as the influence of domestic spirit
culture, most people don’t have the habit of drinking wine with meals and how to
taste and appreciate a good wine. In other words, no mass base no real market.
b) Difficulties of brand promotion
In reality, there are few imported wine companies and their domestic
agencies or dealers that can support huge expenses of brand publicity and
promotion. (Wei, 2011) Since the reform and opening up of China, fast food
culture has occupied the mainstream position in people's life, which leads to
consumers’ value more on brand name other than real functions and effects of
products. Surrounded by overspread advertisement effect and strong market
support, the imported wine is suffering an eclipse and has no choice but to avoid
the traditional channels.
Most of imported wine is sold in direct sale stores, which brings about a
high cost of maintaining the operation of the company and the stores. Thus, there
is no price advantage for imported wine in the market. (Huaju, 2005)
c) Nonstandard wine regime
In recent years, there are more and more exposures of the food industry as
far as the unwritten rules are concerned, which make the standardization of
wine regime an urgent matter. For the moment, the Chinese wine market hasn’t
made connection to the international market, so the middle and lower market is
occupied mainly by some domestic wine brands and even fake wines. Without
supervision and administration of the wine industry, the development of the
market can be stemmed.
C. Opportunities
a) Frontier markets
With the improvement of living standards of Chinese people and with the
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pursuit of higher quality of life, the imported wine becomes first option in this
huge market. Even under the shadow of financial crisis, the whole Chinese wine
industry is still booming by 15% of growth rate a year.
b) Appreciation of RMB
With the improvement of comprehensive national strength, in recent years,
the Chinese currency is rising and foreign exchange rate is continuously reducing
accordingly, which makes the cost of imported wine fall along with the drop of
settlement currency exchange. Consequently, it makes imported wine more and
more competitive in price.
c) Healthy development of the wine industry
The healthy development of the wine industry has also created a good
development space and opportunities for imported wine. Have sprung up in
recent years, a number of imported wine brand were introduced in the Chinese
wine market in spite of the fact that the market is still in the competition melee
situation. In the beginning stage of wine industry, a certain degree of disorder is
unavoidable. But in general, this young industry in China is still growing healthily.
As for integration, it is an inevitable step when the market develops to a certain
stage.
D. Threats
a) Industrialization and high-‐end orientation of domestic wine
Recently, one of the famous domestic wine brands is integrating its own
market, subdividing channels, setting up special departments in view of different
groups of customers. Besides, it is also busy enhancing the brand value and lay
emphasis on the high-‐end market. This case uncovers a fact that domestic wine
brands have already begun to change their marketing strategy from making
shoddy wine to guiding the industry development orientation and raising up the
level of the brand value. (Wenlong, 2012) For the imported wine, this can
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39
obviously be a serious challenge. The stereotype image is collapsing that
domestic wine is in low quality while imported wine is in high quality.
b) Vicious price wars
Due to the fierce competition in the market, the buyers gain more and more
power of pushing price down, which finally lead to a price war between wine
suppliers. (Yancai, 2012) In this way, enterprises only pay attention to the
present market and their bases, regardless of the overall brand value and the
added value of products, and finally tends to be a lose-‐lose game. Once the
vicious price war starts and the normal profits of products are sacrificed,
although a number of dealers will be eliminated and forced to leave the market,
it also can make sales embarrassed and be harmful to the long-‐term strategy.
c) Overflow of false wine and pirate imported wine
Price wars are mentioned above. Actually because of price wars, many
importers choose to subpackage the wine in China with the low cost of labor and
raw materials while pretending it to be imported with original packaging.
Besides, consumers have a more cordial abhorrence of false wine that is
emerging in endlessly. The significant example is wine of Chateau Lafite
Rothschild. It is reported that in 2012 the total annual output of Chateau Lafite
wine was 240 thousand bottles and 50 thousand bottles were imported into
China. However, the total domestic sales of Chateau Lafite wine were 2 million
bottles. That is to say, 90% of Chateau Lafite wine sold in China was false.
(Yanyan, 2012)
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3. Marketing strategy for imported wine companies
There are more and more imported wine brands introduced in China
market and under the comparison of similar products, the differences of flavor
and taste are not so obvious. So under such circumstance, it remains a big
question how to guarantee the market share and maintain customer loyalty.
The concept of “survival of the fittest” can also apply to the wine market. In
the current environment of fast growth of wine consumption, the first step to
enter market and attract investment is not so difficult. For example, bills are
easily signed in many imported wine promotion and tasting exhibitions.
However, it is somehow difficult how to transfer products from warehouses of
domestic agents into the consumption value of the domestic market. Because, at
least at this stage, the cultural cognition of imported wine for the vast majority of
Chinese consumers is limited to origins of wine; Combined with the language
differences and numerous brands of imported wine, it is difficult for Chinese
consumers to have clear brand recognition from those foreign wine labels. (Wine
Intelligence Organization, 2013)
So for those brands that want to survive and develop in the Chinese market
for a long time, how can they influence consumer loyalty so as to gain larger
market share under the difference of consumption culture? Whether to make a
price war, advertising campaign and terminal war just like what domestic spirits
have done? Although marketing pattern is varied when exploring the market-‐-‐
the so-‐called marketing without set, the essence of marketing is constant, i.e. the
process of finding value, finding demand, creating value and meeting demand.
For imported wine, the nature and essence of marketing is to focus on the
core value of the origin of wine’s culture. French sell wine by selling romantic
culture and thus bring their wine to all over the world. However, not all wine
regions can sell wine by selling romantic culture, such as British and Germans
who are famous for their conservative and traditional image. Every origin of
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wine’s culture is full of characteristics, and therefore, what most attract Chinese
consumers are the differentiation of cultural features of origin of wine and the
asymmetric marketing strategy.
Therefore, under the guidance of this direction, the following strategies are
feasible and effective.
3.1 Channel strategy
There are many kinds of channel models but there are few that can adapt to
the resources and culture of a certain imported wine and its operators.
Traditional selling in supermarkets are just a survival mode of imported wine,
which is an inevitable channel terminal for the enterprises’ existing resources to
achieve at a low cost. However, most channel terminals like supermarkets are
selling products rather than brands, and therefore, it will be more attractive to
sell imported wine in channel terminals that are able to show culture amorous
feelings of origin of wine. So the first option is to create channel terminals that
are associated with culture amorous feelings of different origin of imported wine.
3.2 Experience marketing
Culture needs communication process to affect and influence more people.
For example, periodical culture communications of origins in the form of tasting
exhibition are one of important processes to loyal customers and guide them to
fully understand and accept the wine culture. Actually, selling imported wine is
same selling domestic wine and white spirits, which is absolutely a process of
culture marketing. And it is a promotion mode in success rate at present.
3.3 Trace marketing
Trace marketing includes two kinds of way cultural trace and origin trace.
Its aim is not just to experience different amorous feelings, but also to solve the
unanswered and curiosity from domestic consumers for imported wine, since
the cultural nature of wine is not just a kind of alcoholic beverage but an
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extension of the culture of grapes. In addition, field trips and cultural tours to the
origin of imported wine can not only satisfy the desire of Chinese people to travel
abroad but also a brainwashing process to the target customers, and it is also
effective to dealers.
3.4 Database marketing
China's wine market and wine consumption culture remains in the initial
stage. Since traditionally Chinese people love the taste of sweet, it makes
difficulty for Chinese wine consumers to form the consumer loyalty for dry wine.
Market is made up of countless consumers and their consumption behaviors. For
example in terms of selling dry wine, first of all, it is essential to identify
consumers and potential groups who have preferences and acceptance for dry
red, then find them and influence them, and finally form the basis of market
resources-‐-‐ making them loyal consumers and disseminators for dry wine.
Therefore, building database of targeting customers is necessary for imported
wine of individualized consumption in the present stage. And in fact this job is
now the focus of many domestic wine promotion agencies to promote imported
wine.
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4. Conclusion
Wine, as a popular alcoholic beverage with a long history in the European
countries, is relatively new to China’s consumers. Although the first appearance
of wine in China’s history was 2000 years ago, wine was always standing outside
of mainstream. It was not until 100 years ago that the first domestic wine
producing company was set up and it was not until 1990s that wine was formally
walking into Chinese people’s eyesight and become one of daily alcoholic
beverages on the dinner table.
At the moment, global wine industry annual growth rate is less than 1%
while the annual growth rate in China is more than 30%, especially for imported
wine the number reaches to 65%. In such an attractive market, there are
opportunities and challenges. With the population of imported luxury wine—just
like “Lafite phenomenon”, there has emerged false wine that is harmful to both
wine brands and consumers. In spite of fast speed of expansion of wine, today
average annual consumption per capita in China is still in a low level—almost
one seventh of the global number, which to some extent shows the great
developing space for wine. With the popularity of wine knowledge and the deep
influence of wine culture, Chinese people will gradually get used to wine and
consider it as daily drinking as European do. For the moment, the majority of
wine consumers in China are Prestige-‐Seeking Traditionalists who has high
social status and high income. They have a lot of chance to meet wine in their
business life and tend to choose the fine wine from Bordeaux and Burgundy.
In a word, imported wine has a bright prospect in China market. However,
with more and more imported wine brands introduced in China market and
under the comparison of similar products, the differences of flavor and taste are
not so obvious, it still remains a big question for every imported supplier how to
guarantee the market share and maintain customer loyalty. Under this
circumstance, there are four marketing strategies provided for imported wine
producers—channel strategy, experience strategy, trace strategy and database
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strategy. The main purpose of channel strategy is to set up new channel
terminals that show culture amorous feelings of origin and brand of wine rather
than selling wine in supermarkets without any personality. Experience strategy
is mainly focus on taking place culture communications of wine like wine tasting
exhibitions to make customers experience the culture and taste at the same time.
Trace marketing includes cultural trace and origin trace, in which field trips are a
good idea to “brainwash” potential customers. As for database strategy, the
objective is to identify and target potential customers for the brand and
afterwards build database for targeting customers to make appropriate
marketing campaigns.
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