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YOJNA BHAWAN, Tilak Marg, C-Scheme, Jaipur Phone: +91-141-2222011, 2224855 • Fax : +91-141-2384681, 2380955 Web: www.doitc.rajasthan.gov.in, www.risl.rajasthan.gov.in February, 2013 Department of Information Technology & Communication Printoland, JPR # 2210486 GOVERNMENT OF RAJASTHAN e-Governance Initiatives Department of Information Technology & Communication

GOVERNMENT OF RAJASTHAN · 2014-07-01 · of-the-art hardware, software and internet connectivity. IT training cen ter s es ablished at 200+ BNRGSK (Bhar Nirman Rajiv Gandhi Seva

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Page 1: GOVERNMENT OF RAJASTHAN · 2014-07-01 · of-the-art hardware, software and internet connectivity. IT training cen ter s es ablished at 200+ BNRGSK (Bhar Nirman Rajiv Gandhi Seva

YOJNA BHAWAN, Tilak Marg, C-Scheme, JaipurPhone: +91-141-2222011, 2224855 • Fax : +91-141-2384681, 2380955

Web: www.doitc.rajasthan.gov.in, www.risl.rajasthan.gov.in

February, 2013

Department of Information Technology

& Communication

Pri

nto

lan

d, JP

R #

2210486

GOVERNMENT OF RAJASTHANe-Governance Initiatives

Department of Information Technology & Communication

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I N D E XOVERVIEW 26. e-Aushadhi: Chief Minister's Free Medicine Scheme

1. eVision 27. Vahan and Sarathi

2. Department of Information Technology and 28. RSRTC eTicketingCommunication

29. e-Stamping & Anywhere Registration3. RajCOMP Info Services Limited

30. Local Self Government Department Initiatives4. Rajasthan Knowledge Corporation Limited

31. Board of Secondary Education Initiatives5. Key Policy Initiatives

32. Rajasthan Online Scholarship System6. Capacity Building

33. Social Media Engagement

CORE INFRASTRUCTUREGOVERNMENT TO BUSINESS PROJECTS

7. Rajasthan State Data Centre (RSDC)34. e-Procurement

8. SecLAN35. VAT Information System

9. Rajasthan State Wide Area Network (RajSWAN)36. Integrated Excise Management System

10. Common Service Centre (CSC)37. Single Window Clearance System for Bureau of

11. Rajasthan UID (AADHAAR) Investment Promotion

12. A precursor to National Optical Fibre Network 38. GIS Based Mineral Lease Application(NOFN)

GOVERNMENT TO GOVERNMENT PROJECTSGENERIC SERVICES

39. Rajasthan Guaranteed Delivery of Public Services 13. mGovernance (RGDPS) Act 2011

14. Sugam RPG 40. Initiatives for Chief Minister's Office

15. e-Secretariat 41. Integrated Financial Management System

16. Bio-metric Attendance System 42. State Insurance and Provident Fund Department Initiatives

17. Website and Web Portal Services43. Crime and Criminal Tracking Network System (CCTNS)

18. Online Recruitment Portal44. Computerisation of Police Department

45. Online Answering Information System for Assembly GOVERNMENT TO CITIZENS PROJECTS

Questions19. e-Mitra

46. Vikas Darpan20. e-District

47. Forest Department Initiatives21. State Service Delivery Gateway (SSDG)

48-49. PHED and Water Resources Department Initiatives22. Apna Khata: Land Records Computerization

50. Automation in Dairy Sector23. Online Jamabandi: Digitally Signed Record of

PROJECTS IN PIPELINERights

24. Rajasthan Public Service Commission Online

25. Arogya Online

RAJASTHAN STATE e-GOVERNANCE AWARDS

15. 2010 Pregnancy, Child Tracking & Health Services Management System”

eINDIA 2010 Medical & Health NIC

16.

2009 RUIS Project Geo Spatial Excellence Award by Map World Forum

DLB DoIT&C

17. 2009 e-Sanchar Project Best IT Implementations Award under the category of Maximum Social Impact by PC Quest

DoIT&C DoIT&C

18. 2009 District Category CSI-Nihilent e-Governance Awards Jodhpur NIC

21. 2008 BPL Census PCQUEST BEST ITImplementation award

Panchayati Raj & Rural Dev.

NIC

22.

2007 LITES Software Appreciation certificate under the category of Innovative Projects in National e-Governance conference

Justice Department

DoIT&C

23.

2007 CSC /eMitra Project Bronze medal at the 10th National e-Governance Conference

DoIT&C DoIT&C

24.

2006 'Aarakshi’- eFIR application Model e-Governance application in the 9 th National e-Governance Conference

Police Department

DoIT&C

25. 2006 Treasury Computerization Project

TCS- Oracle e-Governance Excellence Awards for IT and Revenue efficiency

Treasury & Accounts

NIC

26.

2005 'Any Where Registry’ Project Bronze Medal under the category of Best Practices in the National e-Governance Seminar in 2005

Registration & Stamps

DoIT&C

27.

2004 DSIR National R&D Award 2004 REIL REIL Society Accounting Mana gement S ystem s/W for Dairy sector for Milk Accounting & Stock entry

20. 2009 E-Gram A Reality Check Manthan Award South Asia Planning NIC

19. 2009 'Pay Manager' e Rajasthan Public Choice award Finance NIC

S. No. Year Project Award Deptt. Implementing Agency

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The Government of Rajasthan leverages Information & Communication Technology (ICT)

not only as a tool for improving governance and employment opportunities, but also more

significantly as a means to enhance the quality of life and bridging the socio-economic

divide in the State. The State Government intends to make conscious efforts to see that

benefits of IT/ ITeS in terms of employment generation and economic up-liftment

percolates to all sections of the society, particularly to those living in rural and remote

areas.

The key elements of the State e-Governance Framework include:

• Adherence to the vision of IT Policy 2007

• Timely completion of Core NeGP projects in the State

• Standardization and Security Aspects

• Capacity Building & Change Management

• End-to-end Service Delivery under:

• Government to Citizen (G2C) Services

• Government to Business (B2C) Services

• Government to Government (G2G) Services

e-Vision

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Much before the era when IT became a buzzword in 1987, the State Government established a Directorate of Computers, headed by an officer from the Indian Administrative Services cadre, with objectives ranging from formulating the policies & creating awareness to provide technical consultancy to the State Government Departments for computerization. A separate cadre comprising computer professionals System Analysts, Analyst-cum-Programmers, Programmers, Assistant Programmers and Informatics Assistant was specially created to implement computerization projects.

Thereafter in the year 1992, the Department was renamed as Department of Information Technology. In the year 2001, the Department was rechristened as Department of Information Technology & Communication. The mandate of the department, at present is as under :

• Act as a nodal agency for computerization in Rajasthan.

• Effectively implement National e-Governance (NeGP) Plan in the state

• Advising and assisting departments in the conceptualization, implementation and project management of departmental e-Governance initiatives

• Formulate Policy and guiding principles regarding e-Governance & computerization and monitor their implementation.

• Setting up and maintaining a robust IT infrastructure including R-SWAN, R-SDC, and CSCs in the state

• Develop new areas for computerization.

• Create awareness, promote and propagate use of computers and modern office equipments in Government Departments and Organizations.

• Conduct Refresher Courses / Seminars / Workshops / Trainings. Publish important literature and manuals and distribute them.

• Co-ordinate between State Government, Semi-Government and Government of India agencies concerned with computerization.

• Provide technical advice for selection, procurement, installation and implementation of customized and standard hardware and application software.

• Recruitment and cadre management of computer professionals for the Government of Rajasthan

• Co-ordinate development of Standards and codes for data collection, compilation and dissemination.

• Take up other jobs as may be appropriate in the interest of computerization in the State.

• All establishment matters relating to officers and staff under the administrative control of the Computer Department other than the matters allotted to the Departments of Personnel, General Administration and Finance.

Department of Information Technology & Communication

RajCOMP Info Services Ltd. (A Government of Rajasthan undertaking)

(formerly RajCOMP) Making IT work...

RajComp Info Services Ltd. (RISL), (formerly RajCOMP) is a Government of Rajasthan undertaking which was

incorporated under Companies Act 1956 on 27-10-2010. Its primary areas of expertise include IT consultancy, e-

Governance project conceptualization and implementation, capacity building in the IT area, provision of customized IT

solutions spanning hardware as well as software projects, GIS development and multimedia development. RISL works

under aegis of Principal Secretary, IT&C, Government of Rajasthan, who is the ex-officio Chairman of the Board of

Directors. Secretary and Commissioner, IT&C is the Managing Director of RISL.

RISL is the State Designated Agency (SDA) for implementation of projects under National e-Governance Plan (NeGP)

inlcuding i.e. State Data Centre (SDC), State Wide Area Network (SWAN), Common Service Center (CSC), State Service

Delivery Gateway (SSDG) and other Mission Mode Projects (MMPs).

Project Executed :

National e-Governance Projects

• State Data Center

• State Wide Area Network

• Common Service Center

• e-District

• e-Procurement

• State Portal and State Service Delivery Gateway

Departmental Projects

• Arogya Online

• Rajasthan Public Service Commission Compute-

risation

• Online Recruitment Portal

• Tourism Department

• Scouts and Guide Department

• Language and Library Department

• Web based Lottery System

• Rajasthan State Road Transport Corporation

Key Areas of Operation

• IT Consultancy

• e-Governance

• Hardware Procurement

• Software Development

• Website Development

• Development of Customized software solutions

• Training and Capacity Building

• Facility Management Services

• Turnkey Solutions

• GIS development

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State’s first IT Policy was released in the year 2000. Subsequent to the technological advances, level of technology penetration in urban and rural areas and thrust of the State Government on citizen-centric e-Governance applications, the Policy was revised and ‘IT & ITES Policy 2007’ was released.

As per the guidelines of Government of India under National e-Governance Plan (NeGP), Four Committees have been constituted by the State Government with an aim to provide impetus and right direction to IT and e-Governance in the State. These are:

• State e-Governance Council (Chaired by Hon’ble Chief Minister)

• State Level Apex Committee (Chaired by Chief Secretary)

• State e-Governance Mission Team (Chaired by Principal Secretary, IT&C)

• Project e-Governance Mission Team (in government departments, chaired by Principal Secretary / Secretary of the Department)

To give impetus to citizen-centric e-Governance in the State, in his Budget Speech 2009-2010, Hon’ble Chief Minister announced the setting apart of up to 3% of the Plan funds of each Department for citizen-centric e-Governance. “Guidelines for utilization of 3% Plan Budget by Government Departments for e-Governance initiatives” have been circulated to all the Departments. This unique scheme is the first-of-its-kind to be launched anywhere in the country. The scheme has been appreciated by Government of India and is being considered for implementation in other states.

To make all Government services accessible to the common man in his locality, through Common Service Delivery Outlets and ensure efficiency, transparency & reliability of such services at affordable cost to realize the basic needs of the common man, State Government has made it mandatory for Departments with citizen interface to identify a minimum of 2 (Two) Government-to-Citizen services for e-Service delivery on end-to-end basis. A circular to this

theffect has been issued on 28 January 2010.

Key Policy Initiatives

RKCL - Rajasthan Knowledge Corporation Limited is a Public Limited Company incorporated on 25th April 2008 as a

joint venture of the Government of Rajasthan, Maharashtra Knowledge Corporation Limited (MKCL), Pune;

University of Rajasthan; Jaipur, Maharana Pratap University of Agriculture and Technology, Udaipur; Vardhaman

Mahaveer Open University, Kota; Rajcomp Info Services Ltd. and Centre for e-Governance.

The main objective of company is to develop a new educational framework which can meet the growing needs for IT

skills in the 21st century in the State of Rajasthan by promoting IT education programs. RKCL is an entrepreneurial

endeavor to bridge the Digital Divide and the resultant Knowledge Divide by offering actionable knowledge to the

masses for socio-economic transformation at affordable cost through various enabling, educational and e-

Governance programs. RKCL is constantly working towards creating an IT Literate society which can enjoy a greater

share of global business and job opportunities .

The following are the key achievements of RKCL in various areas

Capacity Building:

Creation of a network of 1750+ IT Gyan Kendras in the state well equipped with more than 8,500 computers, state-

of-the-art hardware, software and internet connectivity.

IT training centers established at 200+ BNRGSKs (Bharat Nirman Rajiv Gandhi Seva Kendras) in the state with more

than 1,000 computers.

Network Coverage in all metropolitan, urban, semi-urban, rural, and tribal areas of the state across all districts and

200+ tehsils

Services to the People

4 lac+ youth in the state were given IT Literacy Training through RKCL's RS-CIT course in last 4 years at affordable cost.

40,000+ youth have been given Online Government Recruitment Services across the state through OASIS

Framework.

Employment Generation

9000 youth in the state got direct employment and self-employment opportunities in this network with decent and

stable income at their own native places.

15,000 youth in the state got indirect job opportunities in this network at their own native places.

Rajasthan Knowledge Corporation Limited (RKCL)

4

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The nature of e-Governance initiatives requires extensive ownership and commitment from the State. Projects have to be consistently implemented in an integrated fashion across departments while ensuring optimal resource utilization. Thus specialized skills are required within the government to provide technical support to the policy & decision-making processes. Given the critical role of the State Government in implementing and managing these initiatives, the Central Government is focussing on capacity building of government functionaries and departments. Government of Rajasthan has prepared a capacity building roadmap for the state defining the framework for capacity building, as-is situation and action plan for capacity building to ensure success of NeGP projects undertaken at state level.

The key components of capacity building include:• Human Resource Development including specialized training and orientation for public functionaries, state

legislatures and senior bureaucrats• Setting-up of Committees at various levels to conceptualize, monitor and implement e-Governance initiatives • Establishment of Institutional Framework for deployment of e-Governance projects• Strengthening State training institutions• Sharing of best practices

One of the key activities for capacity building for NeGP projects is to develop specialized skills for e-Governance initiatives at various levels of the Government. These training inputs provide technical & professional support to State level policy & decision-making bodies in the course of designing and implementing various e-Governance projects. More than 150 government officers/ officials have been trained in various aspects of e-Governance under the capacity building scheme.

In order to assist other government departments in the implementation of various e-Governance initiatives, consultancy services are being provided under the capacity building scheme to map 'As-Is' processes, conduct gap analysis of 'As-Is' & ‘To-Be’processes, design reengineered 'To-Be' process and select implementation agencies for 'To-Be' processes.

Capacity Building

7

Rajasthan State Data Centre (RSDC)

State Implementing Agency

Inaugurated by

Inauguration date

FAT (Go Live) date

TPA appointment date

ISO Certification date

RajComp Info Services Ltd.

Hon'ble Chief Minister of the

State

15-12-2010

27-06-2011

17-08-2011

15-10-2012

State Data Centre (SDC) has been identified as one of the

important elements of core infrastructure for supporting e-

Governance initiatives of National e - Governance Plan

(NeGP).

SDC scheme has been approved for all States by

Government of lndia with an outlay of Rs. 1623.20 crores

over a period of 5 years.

The SDC’s aim is to consolidate services, applications and

infrastructure to provide efficient electronic delivery of

G2G, G2C and G2B services.

Salient Features:

• Secure centralized repository of the State related data and applications

• Enablement of 24x7 online delivery of government services through information and citizen service portals

• Hosting of state intranet portal and related websites

• Better operational & management control of state applications and data

• Minimization of overall cost of data management, IT resource management and deployment of services

• Making available "IT infrastructure on demand" to State departments and agencies

• Standardization of systems

Key Applications Online :

• e-Mitra • Online govt. job recruitment

• RPSC portal

• RSRTC • RGDPS

• SI & PF • SSDG

• Websites • Arogya Online

• CCTNS • e-Secretariat

Key Highlights: • Disaster Recovery at NDC (Ph-Il), Hyderabad • Tier II Architecture - 99.74% Uptime • More than 2.5 Crore Transactions per month• I SO 27001 and 20000 Certified • Integration with Mobile Service Delivery Gateway • Third Party Audited • Oracle, SQL Server and PostgresSQL database cluster• MOU signed with NIC established. • Connectivity with National Knowledge Network • Virtualization and Cloud setup under process

In addition, State has established a Data Center with an area of 900 sq.ft. from its own budget and it is functional since

December 2005. More than 64 Servers installed in this Data Center running 112 applications/websites.

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Rajasthan State Wide Area Network

(RajSWAN)

Vertical Segment: The Vertical segment of RajSWAN is composed of a total of 273 Vertical PoPs classified as:1.

1 SHQ PoP (State Data Centre [SDC], Yojana Bhawan, Jaipur identified as SHQ.)

32 DHQ PoPs (1 at each District of the state)

240 BHQ PoPs (1 at each Block)

BHQn.... BHQ 240

DHQ 32

BHQ3 BHQ4

DHQ2...

BHQ1 BHQ2

DHQ1...Primary Link - 2Mbps PTP LL

Secondary Link - ISDN PRI

Primary Link - 4Mbps PTP LLSecondary Link - ISDN PRI

SHQ (SDC, Jaipur)Core Layer

Tier- 1

Distribution Layer Tier- 2

Access Layer Tier- 3

Horizontal Segment: Under Horizontal segment of RajSWAN it is proposed to initially connect 4587 Horizontal offices in 3565 unique buildings across the state and subsequently more offices may be connected as when required

2.

4 HorizontalOffice (Delhi)

64Kbps LL

Bikaner House (Delhi)

2Mbps LL + PRI

SHQ (SDC, Jaipur)

DHQn

OFC + PRI64Kbps LL

Collectorate Office

Horizontal Office-1

Horizontal Office-18

Horizontal Office-1

Horizontal Office-11

64Kbps LL

BHQn

1. Work order has been issued and an agreement has been signed with RajSWAN operator

2. Bandwidth services to be provided by BSNL .

3. RajSWAN is currently under implementation phase.

• Commissioning of RajSWAN network in SHQ, 2 Vertical PoPs at DHQ and 2 Vertical PoPs at BHQ each in Ajmer & Jodhpur districts on pilot basis started on 31stMarch, 2012.

• 2 Horizontal offices one each at DHQ and BHQ have been connected in Ajmer district on pilot basis on 31 March, 2012.

• Out of 1 SHQ PoP and 272 PoP Sites at DHQ and BHQ Level, operator has completed installation at all 273 PoP sites and BSNL has commissioned 261 PoP sites ason 31.01.2013.

• Operator has installed hardware at approx 3400 offices.

4. TCIL to provide consultancy services for RajSWAN project

st

CURRENT PROJECT STATUS:

Department of Information Technology and Communication, Government of Rajasthan and RISL (State Designated

Agency) are executing RajSWAN project to work as a backbone for all e-Governance initiatives, that shall provide dedicated

connectivity between government departments for flow of data, voice and video information.

RajSWAN Architecture: Logically divided into two network segments.

8

In the year 2005, DoIT&C had established a campus-wide Local Area Network in State Secretariat which has been

extended to 44+ Government buildings situated in Jaipur, forming the SecLAN Network has been established to

facilitate Voice, Data and Video Communication between various users.

SecLAN

Salient Features

• A Gigabit Network covering 44+ Goernment buildings under SecLAN

• Facilitating Voice, Data and Video Communication

• 5000+ Nodes operational

• More than 1300 IP phones spread across network and District Collector’s office using NIC’s state network

• Integration with NIC’s National Network

• Internet Gateway for all users

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Project "Common Service Center" intended for e-Delivery of Government to Citizen services to the common man through Common Service Center (CSC) is being established across the State in rural areas. In Rajasthan, 6,626 Common Service Centers 'are being established under th i s scheme. In v iew of empowering the women of the State, it has been decided that preferably Women Entrepreneurs fulfilling the desired eligibility criteria will be selected as Village Level Entrepreneurs (VLE) for all 6,626 CSCs across the State.

Common Service Centre (CSC)(http://cscmis.emitra.gov.in, www.emitra.gov.in)

SERVICES DELIVERED THROUGH CSCs

• Caste, Bonafide/ Residence, Solvency• Digitally Signed Copies of Land Records

Digitally Signed Certificate services:

Application for Ration Card e-Tickets of Railway & Airlines Western Union Money TransferFinancial & insurance services of ICICI Bank Online PAN Card ApplicationsOnline L.P.G.-Gas Booking Online RSRTC bus ticketing of RSRTCAccess to Land & Revenue Records (ROR)Sale of Stamp Paper, revenue ticket, deed writingNREGA Services

Other

• PHED (Water Bill)• DISCOM (Electricity Bill) • BSNL (LandLine / Mobile Bill)• Telecom service Providers ( Airtel/Vodafone/ Idea/ MTS/ Reliance/ TATA etc.)• DTH Recharges (TATA Sky, Big TV, Dish TV etc.)

Utility Bill Payments

• Fee collection for all government and PSU recruitments (RPSC, Rajasthan Police Service, Panchayati Raj, Public Works Department etc)

• Fee Collection for admission to technical courses for all government institutions

• Online filling of application and fee for answer copies to be shown to candidates (BSER)

• Payment of various dues/fee of Municipal corporation

• Application for revaluation of marks for Board of Secondary Education

• Payment of various dues/fee of Rajasthan Housing Board

Application Forms

Total VLEs shortlisted 5,653 (85%)

Total Agreements signed 5,493(82%)

Total CSCs made operational for B2C services 5,400(81%)

Total CSCs Ready for G2C 4440(67%)

Total CSCs Delivering for G2C 3737(56%)

CURRENT STATUS AS ON 31.01.2013

Awards• Skoch Digital Inclusion award - Top 100 ICT

projects - 2012 for ''End-to-end Delivery of Digitally Signed Certificate Service" under CSC Project

• e-India 2012 under the category of CSC Initiative for "End-to end Delivery of Digitally Signed Certificate Service"

11

Rajasthan UID (AADHAAR)

Aadhaar is a 12 digit individual identification number State Government Initiatives:issued by the Unique Identification Authority of India • Direct benefit transfer successfully undertaken in 14 on behalf of the Government of India. This number government schemes in Alwar and 8 each in Ajmer serves as a proof of identity and address, anywhere in and Udaipur using Aadhaar. On 1 Jan 13 an amount India. Any individual, irrespective of age and gender, of Rs 509.94 Lakhs was transferred successfully to who is a resident in India can enrol for Aadhaar. Each 21004 beneficiaries. Following GoI schemes were Aadhaar number will be unique to an individual and covered:will remain valid for life. • Pre-Matric Scholarship for SC Students

• Post Matric Scholarship for SC StudentsAadhaar is being implemented in all districts of • Post Matric Scholarship Scheme for ST StudentsRajasthan on multi registrar model. The efforts of • Post-Matric Scholarship Scheme for Minority state (Department of IT&C being state registrar) are Studentsbeing supplemented with that of various non state • Merit cum Means Scholarship Scheme for Minoritiesregistrars like banks, post office, NSDL etc. • Pre-Matric Scholarship for Children of those engaged

in Unclean OccupationsEnvisaged Outcome: • Scholarship for top-class education for students with • To provide online ubiquitous proof of identity and disabilities

proof of residence to all residents of the State. • National Scheme for Incentive for the girl child for • Significant improvement in delivery of secondary education

Government services by uniquely targeting • Janani Suraksha Yojana beneficiaries. • Indra Gandhi Matritva Sahyog Yojana (IGMSY)

• Direct cash transfer into beneficiaries' bank • Stipend to children in the special schools under the account through Aadhaar enabled payment Child Labour Projectsystem. • State Government schemes being undertaken under

Current Status: DBT• CM BPL Awaas Yojna

• Around 1.6 crore residents in the state have been • Indira Awaas Yojna enrolled for Aadhaar and approximately 1.37 • Indira Awas (Incentives)crore Aadhaar have been generated successfully. • CM Higher Education Scholarship

• Pilots have been conducted successfully to link CM BPL rural avaas yojna, CM higher education • UID/EID number has been made mandatory at the scholarship scheme, pension schemes of social time of applications for availing 10 resident centric justice department, MGNREGA wages etc. with services from 1st February,2013 in phased manner.Aadhaar enabled payment system. • Payment of salaries to government officials UID/EID

number shall be mandatory from 1st January 2013

A A D H A A R

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A Precursor to National Optical Fibre Network(NOFN)

Rural Connectivity (GPNIC) has been designed, developed and implemented

in 10 Gram Panchayats of Srinagar Block, Ajmer District as a proof of concept

(POC). The project services right at the grass root level i.e. Gram Panchayat

which is within the comfortable reach of every rural citizen. It has been

developed to facilitate Panchayat office by providing various online services.

This project aims to reduce gap between urban and rural areas and shall help

to reach the unreached through the electronic network. It will also serve the

served/under-served by building up the capacity of the Panchayat for prompt

and responsive service delivery. Pilot Gram Panchayats have also been

strengthened by providing necessary equipments and manpower. Initially

Education and Healthcare services have been taken on priority. Last mile

connectivity to schools is planned on wireless. Telemedicine services have

been started with the District hospitals as consultancy point.

Project Outcome

• High Speed Fiber Internet Connectivity to Gram Panchayat.

• Fiber connectivity extension to Schools through wireless technology.

• Delivery of e-services to citizen's. • Telemedicine Service to Rural citizen's. • ICT enabled Panchayat Office.

• ICT enabled education in schools. • Citizen's Health care through

Telemedicine. • Capacity Building.

• Monitoring up to Grass root level. • Establishment of IT infrastructure

including Video Conferencing facility.

Coverage Project Covers 10 Gram Panchayats, 20 Schools under these

Panchayats.

Salient Features

• Single Portal to facilitate Gram Panchayat e-governance.

• Servicing to all citizens - Child, students, Youth, Women, Farmers, Land

holders, Old aged etc.

• Quick disbursement of Birth & Death Registration cases.

• Regional Language Interface.

• Audio enabled for Individual Beneficiary Scheme details

Awards & Appreciation

• Public Choice award for Best Rural Governance initiative in e-World 2011.

• Merit Certificate in Skoch Digital Inclusion award 2011

National Optical Fiber Network (NOFN)

Keeping the Rural Connectivity as a model for Panchayat Connectivity,

Government of India has approved National Optical Fiber Network to connect

all 2,50,000 Gram Panchayats in the country. Initially 59 Gram Panchayats of

Rajasthan, Andhra Pradesh & Tripura has been taken up on pilot basis to

identify connectivity gaps and resolve the issued before national rollout. In

Rajasthan, 30 Gram Panchayats of Arain Block of Ajmer has been selected.

BBNL has provided fiber connectivity to all 30 Gram Panchayats. About 60

government institutions of Gram panchayats will be horizontally connected

through wireless technology. Department of Electronic and IT (DeitY) has sanctioned necessary hardware and manpower for

Gram Panchayat and all the institutions to be connected. Various citizen centric services will be provided by these NOFN

centers. Telemedicine services will also be provided to citizens.

US President Shri Barack Obama Interacting from Kanpura Gram Panchayat via Video Conferencing

US Delegation visiting Gram Panchayat Kanpura

Hon'ble CM of Rajasthan Video Conference from Gram Panchayat, Kanpura

13

mGovernance

• Apply Leave• Check Status• Leave Balance• SMS based

Apply Approve

• View Leave Applications• Approve Applications• Reject Applications• SMS based

Dashboard

• Apply Leave• Approve Leave• Reject Leave• View Leave statistics• View MIS• Wi-Fi/ GPRS

m-LMS

• Mobile Number Identification Service

• Identify a mobile user/ number

• SMS/ Wi-Fi/ GPRS

MNIS Crime Data Capture

• Collect Crime data onsite during investigation

• Upload data• Wi-Fi/ GPRS

iWatch

• Citizen Crime Reporting• Tenant Verification• Servant Verification• Help Me/ Dial 100• Wi-Fi/ GPRS

m-POLICE

m-VIRTUAL TOURS

m-SERVICES

m-Apps: 7 DOIT&C, Tourism, Policem-Pull SMS Services: 3 DOIT&C, UID, Policem-Push SMS Services: 1402260 (till Jan 2013)DOIT&C, e-Mitra, CSC, Board of Revenue, Police, Chief Minister Information System (CMIS), RTI, Panchayati Raj, UID, Dept. of Personnel, State Insurance & Provident Fund, RGDPS, SSDG

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Sugam RPG

"SUGAM RPG" the single point public Grievance Redressal portal of Government of Rajasthan is a web based system, developed in order to provide an effective grievance redressal mechanism for the citizens in Rajasthan. The system has been so designed that it would cater to the redressal of grievances related to all government departments in the state. The Department of Removal of Public Grievances, Government of Rajasthan is the nodal department for execution of this project. The software has been developed by National Informatics Centre, Rajasthan. "SUGAM RPG" the single point public Grievance Redressal portal was launched by Shri V. Naraynsami, Minister of State, PMO and Administrative Reforms & Public Grievances, GoI and Hon'ble Chief Minister of Rajasthan Shri Ashok Gehlot in Jaipur on 12th May 2011.

As part of the project a call centre has been established at Secretariat Jaipur with 8 nodes connected to Internet and 4 telephone lines and 8 Operators. The SUGAM RPG system provides multiple channels for grievance lodging to the citizen. A complaints can lodge grievance related to any department, corporation, Urban Development Authorities, etc. through SUGAM-RPG web portal, telephone, letter, mail or by approaching any govt. office up to Block, Police station level. "SUGAM" the single point public Grievance Redressal system has been implemented across the state in all 33 district collectorates and all the departments of Rajasthan. Approx more than 5500 officers are using this system. Linkages have been built in the software in such a manner that grievance received at any level can be forwarded anywhere within the department for redress. The system has language interfaces both for Hindi and English.

Benefits of the System:

• Citizen can get all their complaints registered easily.• Citizen can get the status of their already registered complaint either by calling to a single number or through Web

portal.• Providing support with the help of a Call Centre will definitely increase the efficiency through time and cost savings

for people in their dealings with various government authorities for obtaining the required support.• Escalation of grievance can reach the concerned official in an immediate manner.• Government departments up to block level provide support to the citizens to register complaint or in getting

information regarding the general queries they have. Any department can access the application through unique ID & password and register the complaints of the citizen.

• Citizen can register complaints at the IT Kiosk as well.

Expected Benefits

• Providing government officials with a structured work environment

• Increasing functional efficiency of government officials

• Automated movement of files through integration of work flow and document management system

• Enhancement of productivity and better prioritization of work by government officials

• Ensuring standardised and policy based decision making, wherever feasible

• Providing a platform for collaboration, information and experience sharing

• Building a knowledge base to enable a robust decision support system

• Improved compliance with the citizen's charter by reducing processing delays and turnaround time

e-Secretariat

"The Government of Rajasthan has embarked upon mission for improving the operations of the government. Increased

accountability and transparency in its operations, supporting informed decision making and effective and faster delivery

of G2C,G2G and G2E services is the key objective of the eSecretariat Programme of the Government."

STRATEGIC ACTIONS TAKEN

Strategic Action 1:

eOffice for Government of Rajasthan

eOffice Product designed in sync with the need for an effective and transparent Governance and conceived as the

instrument for the Next Generation Government has been introduced in the Secretariat. The main services of eOffice

are:

• File Management System : It has both the PUC tracking as well as the electronic movement of receipts and Files

• Knowledge Management System: For creating a Centralised Government Knowledge Bank to store, share and

manage information for faster and improved decision making .

• Collaboration and Messaging Services

• Alerts and Notifications

• Role based Authentication and Authorisation

• Unified view of data

Strategic Action 2:

Work flow applications in the pipeline

1. Meeting Management System

2. Library Management System(LMS)

3. Secretariat Visitor System (SVS)

4. Stores and Inventory Control System (SICS)

Strategic Action 3

Establishment of Deployment Infrastructure at the State Data Centre

Strategic Action 4

Upgradation and augmentation of existing infrastructure of clients and procurement of scanners

Strategic Action 5

Digitisation Plan for the Government

Strategic Action 6

ICT Capacity and Capability Building

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Bio-metric Attendance System

In accordance to the Budget Announcement 2012, Biometric Attendance and Leave Management System was developed and implemented for Check In, Check Out and leave management of the officials of the State Government. The system is based on centralized data storage approach. The officials can use either finger/ thumb registered with the system at the time of marking of attendance. The system has appropriate workflow based approvals. The application is web based and the users of the application can apply, recommend and approve the various kinds of leaves permissible in state Government as per the role. The System has been implemented in State Secretariat, District Collectors offices and other State Government offices/ PSUs and Government Companies in State of Rajasthan.

Functions:• Attendance through Biometric• Administration Management• Comprehensive Reporting• Information Management• Human Resource Management• Leave Management

Key Features:A. Biometric Attendance System• Check In and Check Out through registered Finger/ Thumb• Check In and Check Out through User Id base system in case the finger prints are not clear• Facility to register more than one finger print for a individual • Individual Log-In accounts to view the various reports related to the attendance • User Friendly interface• Customisable parameters for monitoring of attendance• Facility to mark late permission, On Duty status and assignments• Master and transaction data storage at central server• MIS for various levels- Predefined Reports

B. Leave Management System• Work flow base approval/ rejection/ cancellation System• Define Leave Sanction Authority against each employee• Define General & Special Leave types• Define Yearly Leave Calendar• Define Leave Applicability Rules• Define rules to avail the leaves• Define Leave credit Rules• Define RH credit rules• Define Leave Combination rule• Define Prefix and Suffix rules• Periodic Leave Credit Process• New Leave application process• Leave Cancellation Process• Leave Approval Process• RH Credit Process• Integrated with MSDG

S. No. Name of Department No. of registered users

1. DOIT & C 143

2.

RISL

58

3.

Secretariat of Rajasthan

761

4.

All

District Collectors offices in

Rajasthan 3794

17

Website & Web Portal Services

Department of Informat ion Technology & • Socio-Media Optimization is also being promoted as per

Communication (DoIT&C), alongwith RajCOMP Info services the need of the time.

Ltd. (RISL) provide website and portal development services • Webhosting policy framed and asserts that all the to all departments and state PSUs. departments are required to host their Websites/

Rajasthan Government, making conscious efforts to Portals/Applications at the State Data Center only.

deliver the services at the doorstep of the citizen, boasts • Security Audit of website/web applications has been around 300 websites of the state government made mandatory to avoid unwanted incidents of web departments, PSUs, educational institutions etc . defacement/ hacking etc. and strengthening security

Web began in the government as an exciting way to prior to hosting at the State Data Center.

present static content to virtually anyone. Website ensures SPOTLIGHTSonline 24X7 presence of Government. The recent Web portals have been developed enabling 'anytime developments in the internet have ushered to a new era of anywhere access to the right person'. 'RPSC Governance' Web 2.0, which is having profound effects on governance portal is one amongst them widely appreciated and also and public service. awarded eINDIA Award 2012 under "Government to

To shift from yesterdays' static web to dynamic and C i t i z e n " c a t e g o r y d e v e l o p e d b y R I S L interactive web, and envisioning the e-government vision - a http://risl.rajasthan.gov.in.vision of integrated information and services, radical www.doitc.rajasthan.gov.in is an attempt to the facet of IT changes were required. story of Rajasthan. The portals of Directorate of College To ensure the standards major Initiatives taken: Education and Department of Medical Education are

• Mandatory appointment of a Nodal Officer (IT) to pioneering attempts to integrate all the subsidiary colleges

articulate the IT needs in the department and ensure and hospitals to relieve the students and the citizens the

smooth implementation of e-governance policies and grudge of browsing many websites and give a single point of

projects. contact. The URL: http://rajasthan.gov.in/external/

website/showwebsitedepartment gives information of the • Conduction of regular review meetings of all the Nodal directory of the major websites of the state. The URL: officers (IT) to guide and make them abreast with the http://risl.rajasthan.gov.in/ web_showcase_final.aspx latest website concepts.showcases the websites developed by RISL. • Ensuring regular updation by submission of certificate WHAT'S NEW ?by Nodal officers (IT) duly signed by respective HOD's by

5th of every month to DoIT&C. • The Rajasthan State Portal with new look and feel,

information architecture and would be a road map for • Formulation of Guidelines for Rajasthan Government access to the government . Websites in year 2010 so as to guide the government

departments to make their sites usable, user friendly

and universally accessible

a n d i s a v a i l a b l e a t

or

http://doitc.rajasthan.gov.i

n .

• Redesigning of the websites

t o m a ke t h e m G I G W

complaint and make them

dynamic based on CMS

equipped with features like

bilingual, disability friendly,

mobile compatible.

www.rajasthan.gov.in

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Online Recruitment Portal

"Online Recruitment Portal is an important Government to Citizen service (G2C) for the Government departments and semi-government organizations/institutions to accept online forms from candidates for recruitment on various posts. The application software is hosted in Rajasthan State Data Center.

Objectives :

• To facilitate quality service to public.

• To increase efficiency in the recruitment process.

• To reduce cost incurred by the stakeholders - citizens as well as departments

• To enable faster processing of applications

• To maintain confidentiality and security of the data.

• To facilitate systematic record keeping.

Benefits to Stakeholders :

Citizens

• Anywhere and anytime (24 x7) facility

• Web Enabled portal for Online:

• Payment

• Filling up of application forms

• Downloading of admit card

• Availability of result

Access to the web-portal through cyber-cafe & Kiosks

(3000 CSC kiosks all over the State)

• Acknowledgement by email and/or SMS

• User friendly bilingual interface

Departments

• Increase in efficiency in recruitment process

• Complete recruitment solution online - No manual

intervention by departmental officials

• No application form can be submitted without

payment of exam fees

• Confidentiality and security of data

• Reconciliation of accounts

• MIS reports as per requirement

• Reduction in application processing cost

Key features of the Application Software:

• Intimation to candidates on e-mail and SMS

• Audit trail of changes made in data

• Robust and Scalable System

• Role based Security - Appropriate access and

authorization controls

• Transaction Accuracy & Consistency

• Reconciliation of Accounts

• Online Help

• Flexible and adhoc reporting

Name of Department

Panchayati Raj Department

Public Works Department

Police Department

Forest Department

Jail Department

Name of Post

Grade III Teachers (Level - I and Level - II)

& Junior Engineer

Junior Engineer(Civil)

Junior Engineer(Electrical)

Constables(GD)

Constables(Driver)

Forest Guard

Warder

No. of Applications Received (in lacs)

11.74

0.10

13.01

1.55 (till 06-02-2013)

0.20 (till 06-02-2013)

Services provided to :

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e-Mitra

E-Mitra is an ambitious E-governance initiative of www.emitra.gov.in is the portal through which the Government of Rajasthan (GoR) which is being VLEs provide various G2C and B2C services to the citizens. implemented in all 33 Districts of the state using The portal provides end to end services such as initiation Public-Private Partnership (PPP) model for of application for availing services, making payment as convenience and transparency to citizens in availing well as tracking of application. The portal also provides various services of the Government and Private real time information of all the VLEs who provide services Sectors under a single roof at their door steps using an under the project in terms of number of transactions, type e- platform. The services are delivered via counters of transaction, value of transactions etc at individual as known as CSC (Common Service Center) kiosks in Rural well as aggregated levels. Apart from this portal, the SCA's Areas and e-Mitra kiosks in urban areas and also online have their own portals for delivery of B2C services.via www.emitra.gov.in. Hence, these counters provide services related to various departments in an Issuance of Digital Certificates:integrated and easily accessible manner to people Issuance of digitally signed copies of land records is the residing in rural as well as urban areas without any recent addition to the digitally signed certificate service. need for running around in government offices. The Issuance of digitally signed bonafied, caste and solvency project has been operational since 2005. Initially it was certificates is already in full swing all over the State. The functioning through a Client Server based Application concerned government departments such as revenue Software developed by Department of IT&C. In 2010, department, home and social justice deportment, the old Client Server Application was migrated to Web- municipal corporation etc. have issued notifications in this based on-line e-Mitra application across all the 33 regard. mORE THAN 15 LACS DIGITALLY SIGNED districts. Recently, a new generic module has been CERTIFICATE HAVE BEN ISSUED SO FAR.added to e-Mitra portal which allows end to end application and delivery of "Digitally Signed Integration of G2C e-Mitra portal with B2C portals of Certificates" such as Bonafide, Caste, Income, SCAs:Solvency etc. This service was launched by Hon’ble In order to provide a unified portal to the VLEs, the team is Chief Minister on 12.05.2011. trying to integrate the existing G2C portal with the portals

of our SCAs.

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The State Portal and State Service

Delivery Gateway (SSDG) project has

been formulated under the National e-

Governance Plan (NeGP) to fulfill the

vision of providing enhanced and

efficient delivery of services through

the State Portal. State Portal is

envisaged to act as the primary

interface for al l e-Governance

initiatives and services across State

Government Departments. e-Forms

will allow online submission and

receipt of applications for delivery of

various services. A citizen will be able to

download the e-form through internet

and submit the application electronically, and will also be able to track the status of the application. The SSDG will act

as a messaging middleware providing standards based messaging switch which will allow seamless exchange of data

between the State Portal and State Government Departments.

State Service Delivery Gateway

(SSDG)

Salient Features

• Providing easy, anywhere and anytime access to Government services (both information and transactional)

• Reducing the number of visits of a citizen to a Government Office / Department for availing the G2C services

• Reducing the administrative burden as well as service fulfillment time and costs for the Government, citizens and businesses

• Delivery of services through Common Service Centers (CSCs) by leveraging the common infrastructure (SWAN, SDC, etc.) and development of the applications and infrastructure required for deployment of State Portal and SSDG for the State

• Departments for the project include Agriculture, Horticulture, Rural Development, Employment, Social Welfare, PHED, Energy, Revenue, Medical, Transport, Local Self Bodies and Jaipur- Collectorate

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e-District

e-District is a State Mission Mode Project under the National e-Governance Plan formulated by Government of

India aimed at strengthening the district administration and service delivery to citizens leveraging Information

Technology.

e-District has been envisaged as automation of workflow and internal processes of District Administration with

the possibility of seamless integration of various departments including Revenue, PDS, Social Justice, Panchayati Raj,

Election, Urban Local Bodies, Land Records & Registration etc. for providing services to the citizen. This project helps

in providing efficient departmental services through Common Service Centres (CSCs) and e-Mitra.

The Government of Rajasthan has finalized 8 service categories (Certificates, Revenue Court, Government

Dues & Recovery, RTI, Permission, Compensation & Relief, Land Records and Employment) to be delivered under e-

District project. The total financial outlay of Rs. 642.41 lacs for two Pilot districts (Ajmer & Jodhpur) has been

allocated to the State for the pilot project. RajCOMP Info Services Limited is the State Designated Agency (SDA)

appointed by Government of Rajasthan for implementation of project. In the next phase, the project shall be rolled

out throughout the state under the eDistrict Statewide rollout Mission Mode Project.

Envisaged outcomes:

• Significant improvement in delivery of Government services by integrating other e-Governance initiatives by

different departments (Land records, Employment, etc)

• Establishing a multi-disciplinary centre for information accessibility for capacity building of the district

administrative processes.

• To create a smart link/interface between citizens, governments, public utilities and other information

providers.

• Fast processing of public cases, appeals, grievances and dissemination of information.

• Focus on backend computerization.

Current Status:

• Software for pilot is under testing

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Apna Khata: Land Records Computerization

The prime goal of Land Records Computerization is to digitally store the land records in systematic and logical way so that "Land Ownership" information can easily be made available to citizen and preserved. The Government of Rajasthan initiated computerization of land records in 1996-97 and accomplished in 2000-01 in a sequential manner includes verification and validation of records. The legal digital records were disseminated at each Tehsil during 2001-02 and Tehsil Centre has been coined as "Apnakhata Centre". The process of manual preparation of land records has been completely discontinued since 2004.

In the next phase, the entire land records of state were hosted at http://apnakhata.raj.nic.in in 2003. Rajasthan is at the fore front in LRC for hosting the entire state land records data on web. The certified Records of Right(RoR) can be obtained from the authorized centre. Data is available in Hindi, hence, a common man can retrieve his/her land details by just providing the tehsils name, village, khata number. The mutation updates are applied on a regular basis. The capacity building programs for the revenue official are conducted on very regular basis

Apnakhata has been awarded at various national and international platformi. SKOCH Digital Inclusion Award 2011ii. e-World Award 2012 for Best ICT-enabled Rural Development Service iii. Microsoft e-Governance Award 2006.iv. Rajasthan state IT Excellency Award 2005v. IIM Ahmedabad, Best Practices Nomination -2009

23

Online Jamabandi :

Digitally Signed Record of Rights (RoR)

Leveraging innovative & emerging technologies

Government of Rajasthan initiated Apnakhata services

extended to citizen by using Digital Signature Certificate

(DSC) mechanism for the issuance of Digitally Signed

Jamabandi (RoR). In this regard, Hon'ble Chief Minister,

Rajasthan launched a pilot for the issuance of digitally

signed RoR from Tehsil Niwai of Tonk District on 13th

March 2012. In this process, digital signature was done

in digital records (database) after complete verification

of records by the respective officials.

In the first phase 33 Tehsils have been selected in

addition to pilot Tehsil Niwai of Tonk. For this necessary

preparation & strengthening of ICT infrastructure has

been ensured. The Online Application has been

redesigned & enhanced according to notification. In this

phase each Tehsil has been connected with 2 Mbps

MLLN Lease Line from Tehsil to District NIC and then

routed through NICNET. The revamped application is

based on 3-Tier architecture. Each of the 34 Tehsils are

now online and issuing DSC enabled RoRs. More than

1100 CSCs /e-Mitra Kiosks have authorized for the

issuance of DSC enabled RoR and 2790 private kisoks

have been authorized for the issuance of RoR as well.

In second phase 32 Tehsils have been selected. The necessary preparation is in process for March 2013 target and the

remaining (third phase) Tehsils will be made functional by Jun-Jul 2013. As a result instant availability of certified copies

of land records would become possible in the state. This has gone a long way in providing great relief to the citizens.

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Rajasthan Public Service Commission (RPSC) Online

Web Portal http://rpsc.rajasthan.gov.in - Official Web Portal

https://www.rpsconline.rajasthan.gov.in - RPSC On-line Application Portal

RPSC Web Portal

Mobile Application for Online Application

RPSC e-Gov. Application System is unique in the sense RPSC is the probably only institution in the State which that it is the Only Online Application System of India, has specific IT solutions for different works as

which has "Single Window" Online enumerated above. Its on-line application has been Application System. In this system, a awarded by different organisations including Govt. of candidate doesn't need to visit banks and Rajasthan and Govt. of India. But it was only a small part fill-up any additional form for Bank of its IT initiative. RPSC has a vision to look forward for a Challan to deposit the required digital era and at present it is the most IT enabled public examination fee. It means it is not only a service commission of India. Disposing works on

Single Window System, but also a "One-go System", since computer modules led towards quantum leap of less the applicant doesn't break the process in between. One paper office. By introducing a holistic it solution, the more thing to emphasize that RPSC takes services of e- commission has shown a way to different government Mitra and CSCs for its Exam Fee deposition and Online departments on many of the solutions are reusable. For form Submission. These e-Mitra kiosks/CSCs are fairly different department knowing their status of DPC an high in numbers with comparison to banks (more than Online DPC Information & Management System has 3500 centres, which is almost more than 10 times to the been implemented. branches of any Commercial Bank in State) and serve RPSC also adopted Online Examination System for other facilities concerned to examination process i.e. different types of examination as adopting this type providing print-outs of Admit Cards, Mark sheets, Results there is No need of Paper printing & distributing, etc. Candidate knows the score as he/she completes the

exam. RPSC already conducted 30 Exams of 15000 candidates including Online Type Test.

An Intranet for RPSC Resource Sharing System has also been implemented especially for FC Minutes, Formats, Syllabus, Advertisements, Rules, Question Papers etc. An Expert Payment Management System has been implemented to quick process expert payments.

To cater future needs detailed application form to be filled on-line, advertisement Process and Payment Management System, On-line Objections Management System, Mobi le Apps for Candidates, Integration of IVR/e-Sanchar system and Mobile Appl icat ion for one t ime registration of candidate in pipeline, to be implemented.

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Arogya Online(Hospital Management Information System)

INTRODUCTIONGovernment of Rajasthan has taken the initiative to automate the Hospitals in the state to improve the patient care. eHealth or 'Arogya Online' is the electronic management of health information to deliver safer, more efficient, better quality healthcare to the citizens of the state. The key benefits of 'Arogya Online' system include:• Streamlines workflow operations to improve hospital

administration • Enhances the quality of patient care • Creates a platform for information exchange • Streamlines resource utilization and management across hospital

departments • Single point solution for optimizing productivity and reducing

manpower costs • End-to-end supply chain management within the system • Unique modular design structure of application to enhance

operational flexibility ACHIEVEMENTSThe integrated solution manages SMS Hospitals Central Lab, OPD, IPD, OT's, Drug Store and Blood Bank as well as the treatment modalities offered by more than 44 clinical & non-clinical departments, 70+ wards with 2500+ beds. The system also manages an avg. of 5500-6000 no. OPD patients on daily basis and approx. 15000 daily investigations with errorless reporting mechanism.

AWARDS

• Rajasthan e-Gov Champion 2010 Award to Dr. GN Saxena, Nodal Officer, Project

• Manthan Award (South Asia & Asia-Pacific) 2012 to Megh-Sushrut CDAC Application for Arogya online

Next Step:-

a. Replication at all 6 Medical Colleges with Attached Hospitals

b. Replication at 15 District Hospitals

c. eq[;ea=h fu%'kqYd nok ;kstuk

d. Computerization of 28 Blood Banks

f. e-Library & Hostel LAN

e. e-Classroom (Budget Announcement 2012-13)

Department of Medical Education, Government of Rajasthan planned to establish e-library at each of the six Medical Colleges and one Dental College across the state of Rajasthan. Currently the project is under final stages of implementation and e-library has been established at Dr. SN Medical College Jodhpur.

E-library at medical colleges shall contain the following

• Central library server containing E-Books/ Digital Content of different books and journals

• IT Infrastructure like Computers, Color and heavy duty laser printers

• Recorded lectures through virtual classrooms and other digital educational stuff

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e-Aushadhi: Chief Minister’s Free Medicine Scheme

• Project Vision - To improve the quality of human life through better access of medicines to the lowest stratum of the

society.• Project Mission - To provide a standardized platform for drug procurement, supply, storage, Issue and distribution

throughout the country. • Goal - The System will ensure that the essential drug reaches the ultimate beneficiary with uncompromised quality

and well before its expiry date.• Objectives

1- To optimize the stock turnover through efficient management of drug inventory.2- Reduce pilferage of drugs through better status accounting practices.3- Provide an integrated platform for vendor relationship management.4- Supply required drugs to the respective medical institutes within the state.5- Fulfill all the supply chain requirements related to drug distribution.

On 2nd October 2011 the Government of Rajasthan launched a scheme for providing free medicines to all patients under

"Mukhya Mantri Nishulk Dawa Yojana" in all 33 Districts in Rajasthan. CDAC signed an MOU with the Government of

Rajasthan for providing a complete supply chain management solution for the Drugs under the scheme through its web

based application "e-Aushadhi". The solution provides drug management service to various District Drug Warehouses of

Rajasthan, their sub stores like Community Health centre and Primary Health Care Centers. Finally the drugs are issued to

patients, who are the final consumers in the chain.

RMSC Head Quarter

(State Level Unit)34 DDWs

496 Sub store

(In Medical Institutions)3070 Computerized DDC units

Total of 3600 computerized units :

• 3120 units working online at real time

• 480 units working on weekly bases on nearest computerized medical institutions

27

Vahan & Sarathi(http://transport.rajasthan.gov.in)

The Ministry of Road Transport & Highways has been facilitating computerization of 975 Road Transport Offices (RTOs)

across the country. RTOs issue Registration Certificate (RC) & Driving License (DL) that are valid across the country. It was

necessary to define same standards for these documents on a pan-India level to ensure interoperability and correctness

and timely availability of information. SCOSTA committee setup for this purpose recommended deployment of uniform

& standardized software across the country. Ministry entrusted National Informatics Centre the task to standardize &

deploy the software: VAHAN for Vehicle Registration and SARATHI for Driving Licenses.

VAHAN

VAHAN is a comprehensive system for all activities related to Vehicle Registration at RTOs. Services Delivered through VAHAN• Vehicle Registration• Taxes• Permit• Fitness• Enforcement

SARATHI

SARATHI is a comprehensive system for all the activities related to issuance of Driving License by RTOs.

Services delivered through SARATHI• Learning Licensing• Driving License• Conductor Licence• Driving School License• Fees

The VAHAN & SARATHI are conceptualized to capture the functionalities as mandated by Central Motor Vehicle Act,

1988 as well as State motor vehicle Rules with customization in the core product to suit the requirements of 45

RTOs/DTOs in Rajasthan. NIC has setup state support cell in Parivahan Bhawan, Jaipur.

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Objectives of ITMS: information technology. The ORS-ETIM integration has The main objective is to bring the efficiency and the impact of minimising and eliminating revenue transparency to our operations. We are providing the leakage. It saves manpower cost and lower facility of "Anyplace to anyplace" advance booking at maintenance cost.all booking center which means ticket booked The main benefits of ORS-ETIM are as follows:anywhere, anyplace for forward and return journey • Replace existing seat reservation system by online during scheduled reservation timing. reservation system (ORS) at the booking centers owned by RSRTC.Considering the size of operation and controlling area, • Extend the Online Reservation System (ORS) in all RSRTC has envisaged an ambitious e-Governance over Rajasthan through its all Authorized Booking program, Integrated Transport Management System Agents (includes all Kiosk holder authorized by (ITMS) to enhance Head Office/Zonal/Depot level RSRTC, e-Mitra counters, Common Service Centers, working. etc.).

• On successful implementation of ORS across State As part of this program, RSRTC in the process of and outside State where interstate operation is implementation of comprehensive State-Wide Online there, the said ORS facility is to be provided with Reservation System (ORS), Integration of Existing payment gateway facility for access of the same Electronic Ticket Issuing Machines (ETIMs) with ORS through internet by the public.and Vehicle Tracking & Passenger Information System • "Anyplace to Anyplace" advance booking at all (VT&PIS) and RFID Smart Card Concessional Pass booking centre which means tickets can be booked System (RFID SCCPS) for its commuters. This Smart at anywhere, any place for forward & return Card may use as Concessional/Free Travel Pass, journeys during schedule reservation timings.Monthly Season Ticket, Pre-paid/e-Purse Travel Card • Mechanism at all the depots to issue the current etc.. The main objective behind these entire projects booking ticket synchronizing with the main system is to provide maximum benefits/facilities to the for reconciliation citizens of the state and RSRTC with effective and • Integration of GPRS module with ETIMs to issue suitable use of information technology. online en-route tickets to passengers.Online Reservation System (ORS) integration with • Adequate, efficient, coordinated and economical ETIM: passenger transport The main objective behind this project is to modernize • services to passengers and promote the business. existing passenger ticketing system and seat • Accurate and easy accounting system.reservation system with effective and suitable use of • Vehicle Scheduling & Dispatch Sys

RSRTC:

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e-Stamping

Project Overview

E-stamping is an electronic way of paying stamp

duty to the Government through a web based

system. The Government of Rajasthan has always

been a step ahead in adopting and promoting the

latest technology. Keeping pace with the

advancement of technology, the Govt. of Rajasthan

adopted e-stamping as a major e-Governance

initiative. The Chief Minister in his budget of the FY

2011-12 had announced that implementation of e-

stamping is a need of the hour as it is a safe, secure

and tamper proof way of paying stamp duty.

e-Stamping was formally inaugurated by the Chief

Minister on July 22nd, 2011.

e-Stamping was operationalized from the 7

divisional Headquarters and 4 District headquarters

for stamp duty payments above Rs. 500/-.

Benefits to the Government:

1. Stops leakage of Government revenue as it is the safest & secured mode of stamp duty collection. Each certificate

carries a Unique Identification Number (UIN) through which it can be tracked online.

2. Payment is made direct to Government account, which is once in a day, thereby ensuring that reconciliation of funds

becomes very easy for Government.

3. Saves cost to the Government and is administratively convenient as it does away with printing, stocking, distribution

and reconciliation as required for the physical stamp papers.

4. The e-stamps with UIN are generated online and capture the issue date and hence can not be back dated. The

possibility of litigations using back dated stamp papers also gets eliminated.

Benefits to the Citizens:

1. The authenticity of an e-Stamp can be verified by citizens themselves by checking the UIN on the Stamp on

www.shcilestamp.com

2. There is no scarcity / shortage of stamp papers as same can be downloaded from the eStamping system anytime for

any denomination.

3. Single e-stamp certificate of exact denomination is generated, thereby ensuring no excess payments are made and

also leads to ease of handling.

4. Payments can also be made through NEFT/ RTGS/ DD.

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The Department of Local Self Government is the The main objectives in implementation of this project controlling Department of all municipalities for all are:-administrative purposes. It also performs monitoring 1. Efficient service delivery to citizensand co-ordination function at the state level for all the

2. Proper management of municipal functions184 municipal bodies of the state. Development of e-Governance in Six Municipal Corporations/Councils of 3. Revenue improvement Rajasthan i.e. Jaipur, Jodhpur, Kota, Bikaner, Ajmer &

4. Capacity Building of municipal personnel Udaipur is a major breakthrough in IT Project implementation for Rajasthan. The systems were 5. Compiled MIS for higher management to help implemented in the year 2005 and running in decision makingsuccessfully till now in these cities. 3. Specialized document digitization and Redressal

28 Modules have been integrated in Six Municipal System :-Corporations/Councils and 21 modules in Bhilwara. Project covers capturing of images from the physical All the revenue accounts & other transactions (nearly files. After that data entry can be done from images. On 40 lakh accounts) are touched everyday on intranet the basis of data demand gets generated. The System and internet. also performs various processes like Bill generation. Tax 1. Web-based Accrual-based-Double Entry is calculated on the basis of Land Area. Accounting System 4. Online monitoring of Prashanshan Shaharo ke Accrual-based-Double Entry Accounting System Sang Abhiyan:-developed on Web-based Technology has been This a web based module design for the implemented & operationalised at various Prashanshan Shaharo ke Sang abhiyan 2012 campaign. Municipalities, to facilitate smooth functioning of Through this system any ULB/UIT/Development recording/ maintain of transparency in the system Authority can login into his account and submit their accordingly. daily progress regarding the campaign. Information gets 2. Revenue Based and othermodules:- complied at various levels like District, Division and

State Head Office for effective monitoring of the House Tax Assessment, Urban Development Tax campaign.Assessment, Urban Assessment/ Lease, Billing and

Collection ,Hoardings, Issue of Trade Licenses, Billing 5. Web based Centralized e-municipality (e-Nagar and Accounting of Rental Properties (Shops/Space for Mitra):-Hoardings etc.), Store Inventory and Workshop Rajasthan has been at the fore front in adopting Management System, Asset Management System, centralized architecture for implementing "e-Nagar Issue of Birth and Death Certificates, Marriage Mitra Project" in 2007 was approved by SeMT on 2007. Registration System, Establishment and Payroll, The same architecture was later on adopted Under Online Cash Collection System, Grievances & NeGP for e-municipality in Dec 2010. Redressal System, Legal Cases Follow Up, Building

In the pilot implementation in Bhilwara Nagar Permission, Scheme Database (Town Planning Cell), Parishad. There are 21 modules under E-Nagar Mitra Slum Data Management Cell, Solid Waste Data project that are operational and running successfully.)Management System, Waste Water Management

System

Street Light Management System, Stray Animals, Letter Monitoring System, File Movement System, Web site (type of Activities to be exposed for Public),PMIS {Project Management Information System (for Civil Works),MIS for Office of Director Local Bodies, Survey Database for House Tax, Urban Assessment/Lease, UD Tax etc.

Local Self Government Department Initiatives

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Board of Secondary Education Initiatives

Objectives:To provide duplicate documents of the Board Examinations from the year 2001 to 2012 at Divisional Head Quarters. It not only saves time but ensures quick delivery of the documents.

Project : Vidhyarthi Sewa Kendra

Project : Online MHRD Scholarship form submission

Objectives:MHRD Scholarship form submission Automation by BSER from 2010-11, envisages the need for radical reforms in form submission. Main objective is to reduce transaction time, eliminating errors, bringing accuracy and optimizing time.

Project : Online Examination Form Submission

Objectives:Examination Process Automation by BSER from 2011-12, envisages the need for radical reforms in traditional examination form submission. Main objective is to reduce transaction time, eliminating errors, bringing accuracy and optimizing time.

Project : Board Result Documents verification

Objectives:Different recruiting agencies face biggest hurdle in verifying credentials and document authenticity. BSER has initiated "Board Result Online Document Verification Service".

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Rajasthan Online Scholarship System (http://rajpms.nic.in) launched in February 2012 with technical

collaboration with NIC, is a common platform for all stackholders like beneficiaries/students, colleges/institutions,

department etc. involved in scholarship process and specifically developed for Post Metric Scholarship Scheme of

SC/ST/OBC/SBC. It is a role and work-flow based web application for the streamlining and automation of various

processes involved in receiving, verification & processing of scholarship applications, sanction, disbursal and overall

management of scholarship. ROSE also leverages inherit strength of ICT by implementation of e-alerting, SMS-

alerting; automated system generated unique identity to Scholarship Proposals, Sanction Orders. The system also

has search & tracking feature, so beneficiary may get present status & track record of his/her application at any point

of time.

Advantages of ROSE

• Students can apply online and has a proof of

their application with them.

• Students get the latest status of their

application/ sanction from ROSE through e-

mail and SMS.

• Maintenance allowance and Course fees are

credited online to student bank account

directly.

• Online verification of applications including

eligibility checking and duplicate detection.

• Online availability of pendency status at

various levels.

• Common and centralized database of all the

beneficiaries of various scholarship

schemes.

• Online acceptance and rejection of the application and automatic generation of the proposal has considerably

reduced the work load and also minimized the chances of the error.

Current Status

More than 430 Govt. Colleges and 3850 Private Colleges are registered on portal.

• More than 4.25 Lacs students have applied online through ROSE portal for Scholarship-session 2012-13 and out

of that about 3 lacks scholarship applications have been verified by the institute where they are actually

studying and forwarded for sanctioning process.

• Payment is being linked with UID/ Aadhar base DCT.

Rajasthan Online Scholarship System (ROSE)

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Government Departments, despite init ia l They have also issued challans on the basis of the

apprehensions can now be seen confident about pictures uploaded by FB users as evidence.

Social Media. Department of Information Technology During Road Safety Week- Awareness was created & Communication(DOIT&C) was probably the first through social media by running a Contest for Road Government Department to take up social media. Safety. PRegularinputs are received through FB messages Initiated in the month of July 2012, DoIT & C is now by citizens with complaints/ suggestions giving a there on Facebook,Twitter, Google+ & Wordpress transparency to the entire working of the police towards accounts. The initiative was taken by Mr. Sanjay the society.Malhotra, Secretary DOIT & C as it is a popular and an Today we are witnessing huge rise in the expectations easy method which can be used to accelerate/spread that the public has from the government. And now, it is the e-governance initiatives at all levels. Recently very well believed by the govt. that without the other departments such as Rajasthan Housing Board deployment of the latest solutions from technology (RHB) have also embraced Facebook to redress there cannot be good and transparent governance in the grievances of the applicants or allottees. state. Good policing cannot happen without community Social Media in Rajasthan participation. Having presence on social media is a

Government is using social media tools to welcome idea by most of the departments of the state

communicate important information to citizens that and they are also trying to devise mechanisms to

helps in delivering services to the society. Social enhance their presence in the social media.

media gives government a tool to share information Bullet Points :in real time, educating about public safety and even • DOIT&C was the first department to deploy Social promoting events and achievements. People are free Media in a systematic and logical mannerto interact with govt. officials about a wide spectrum

• Traffic Police Jaipur was first department to have of concerns, from situational awareness to opinions.

public engagement on Social MediaTraffic Police Jaipur is one such example, which is

• Traffic Police Jaipur also used upload from users as an creating awareness through its facebook page. It's an evidenceinformative page that provides information on traffic

• DOIT&C was the first one to declare IA results on arrangements on day to day basis. It helps residents to social media platformsknow about the restrictions imposed on roads in case

there is crowd or congestion during special occasions.

Social Media Engagement

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e-Procurement (www.eproc.rajasthan.gov.in)

Project OverviewState Government aims to enhance efficiency and transparency in public procurement through the implementation of a unified, real-time and comprehensive e-Procurement solution. This solution is to be used by all government organizations in the State, including the Public Sector Undertakings (PSUs).

To achieve this aim,the State Government, as part of Mission Mode Project under National e-Governance Plan (NeGP) of Ministry of Commerce, Government of India, has implemented the Government e-Procurement solution of National Informatics Centre (GePNIC).The solution is a web-based application, available anytime anywhere, secured by state-of-the-art security based on Digital Signature Certificates. The project has been implemented by RajCOMP Info Services Limited (RISL)with the support of NIC. A dedicated training cell and help desk has been setupto provide support services to all the users i.e. Government officers andprospective bidders.

As per policy decision, all procurements above Rs. 50.00 lacs are to be mandatorily done through e-Procurement (in case of Public Works Department: Rs 25 lacs and above). Thesolutionis being actively used across 80departments/PSUs. Notably, more than 8400 tenders amounting to Rs. 32000 crores have been floated through this system since its implementation in October 2011. Continuous operational training programs are also being organized both for departmental users as well as bidders. More than 2400 government users and 1200 bidders have been provided training.

Major Benefits• Increased transparency• Faster procurement process• Lower cost of participation for bidders • Reduced cost of governance • Better decision making• Better value for money

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VAT Information System

Project BriefCommercial Taxes Department is a major contributor to the Tax Revenue collected by the State Government. With the implementation of Value Added Tax (VAT) in April 2006, Commercial Taxes Department started the ambitious Rajasthan VAT - IT Project for implementation of an integrated and automated IT System catering to its taxation business processes. This is one of the largest State Govt. projects undertaken in Rajasthan making use of multiple IT domains under a single umbrella - Software, Hardware and Networking spanning across the geography of Rajasthan and covering 14 Zonal Head Quarters, 151 Circles, 565 Wards.

Technology UsedVAT Application Software - Taxation Framework on J2EECore Infrastructure - Servers, Storage Systems, Backup Library Systems, Load Balancers, Firewalls, Switches, Racks, UPS, Oracle 10G Database and Applications Servers, Clustering, Anti-Virus Systems, Enterprise Management SystemsNetworking Infrastructure - CTD Intranet based on modern MPLS technology connecting 100+ physical locations in Rajasthan including DR Site at Hyderabad; IP based tele-communication system channels across CTD Offices (VoIP), Intrusion Prevention System, Network Management System and Provision for FailoverPresent Status of ImplementationA. RajVISTA - Intranet Application for Departmental Users:• Registration System• Return Filing & Processing System• Revenue Management & Reconciliation System• Taxpayer Inter-State Goods Movement Declaration System• Statutory Forms Control System• Assessment System• Penalties and Refunds System• Enforcement and Appeals System• MIS & Dashboards

B. Web Portal - E-Services for TaxpayersThe new VAT IT System of the Commercial Taxes Department has gone-live and commenced operations from Sep 2007:• E-Registration System• E-Return Filing • E-Payments • E-Declaration of Inter-State Goods Movement• E-CST System• E-Export System• E-Subsidy (Under RIPS 2010)• E-Refunds• E-Communication with Department• E-Profile

Major Achievements:• Over 5.88 Cr Hits on the Portal• Over 3.6 Lacs dealers using the Portal• Over Rs 39,000 Crores ofe- Payment collected so far• Over 22 Lacs e-Return Filed• Online disbursement of subsidy under RIPS'2010• Online generation of the CST, Export forms

Objectives / Benefits of the ProjectA. For Department• To have a single integrated software system with different

application modules tied together• To get correct and latest positions of tax collections • To provide easy, transparent and widely accessible

interface to monitor the tax administration• Facilitate the department and its stakeholders for easy,

speedy and correct information exchange• To have a centralized system of management of data and

processes• Improved internal functioning of CTD with reference to

VATB. For Taxpayers and Public• Quick Availability of Information from Commercial Taxes

Department• Single point of information dissemination - CTD Web

Portal• Bouquet of e-Services to Taxpayers• Better Quality of Service• Availability of Copies of CTD Administered Acts, Rules,

Forms and Schedules on CTD Web Portal • Availability of Notifications and Circulars related to

various taxes on CTD Web Portal

(www.rajtax.gov.in)

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Integrated Excise Management System( https://rajexcise.gov.in )

Activities

Online Inventory Management

Online Document Generation

Other Important Activities

Distilleries / Breweries / Bottling Plants

All types of Permits

Approval for Import of Spirit by Excise Department

Monitoring route of the Spirit carrying tankers

Crime Module

Distillery Module

In Excise Department

Depots, Reduction

Centers

Suppliers submit Supply

Schedule online

Issuance of Supply

Schedule to Suppliers

Invoice of supply of Country

Liquor by Suppliers

Bar-Coded Demand Slip to Sugarcane Cultivators

Accounting, Establishment, Payroll

Procurement of Packing Material & Raw Material

Monitoring of Country LiquorProduction in RSGSM

Monitoring of Sugar Production in Sugar Mill

In RSGSM

Depots

Issuance of Order for

Supplies (OFS) to Suppliers

e-Challan to Licensees

after depositing amount

online in RSBCL A/c

Performa Invoice to

Licensees

Invoice-cum-Transport

Pass to Licensees

Accounting,

Establishment, Payroll

Integration with Bank's

Internet Banking Portal

Reconciliation of funds

deposited by Licensees

In RSBCL

• Digitally Signed documents are being issued

• SMS, Email based messaging included wherever required

• Access to IEMS has also been given to:

• Suppliers / Manufacturers / Distilleries / Breweries / Bottling Plants / All Licensees including Hotel bars and Restaurant Bars

• Auditors

Salient Features

• Own Datacenter setup at Head Quarter of

Excise Department, Udaipur

• Maintenance of database of all types of

Excise licensees & Distilleries / Breweries /

Bottling Plants

• Other important works carried out through

IEMS:

It is an Integrated Web-based Software

Application which caters to the needs of Excise

Department, Rajasthan State Beverages

Corporation Limited (RSBCL) and Rajasthan State

Ganganagar Sugar Mills (RSGSM).

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Single Window Clearance System for Bureau of

Investment Promotion(http://bipraj.raj.nic.in)

Project OverviewIn order to strengthen the Single Window System and to give it a statutory status, Single Window Act has been

introduced by Government of Rajasthan. Single Window Clearance System (SWCS) is an e-Governance initiative of Government of Rajasthan for effective, accountable and transparent process of investment proposals. SWCS has been conceptualized as an umbrella system covering all modular systems and their integration to ultimately achieve the computerization of state wide investment processing and efficient monitoring. It would facilitate a interface across various departments viz. Bureau of Investment Promotion, Industry , District Industry Centres and other Government Departments. Bureau of Investment Promotion is the nodal department and National Informatics Centre (NIC) is the executing agency for the project.

FEATURES OF SWCS

• SWCS facility is proposed to be launched for 30 identified departments

• Entrepreneur setting up medium & large scale industry has to file application forms mandatorily through this system

• An entrepreneur friendly application to enhance ease of doing business in Rajasthan.

• Online access, submission & processing of application forms required for setting up industries

• Saves time and money as repeated visits to different departments not required

• Facilitates better monitoring of clearances/ approvals

• Introduces transparency in processing of clearances/approvals

Benefits

The SWCS offers two types of services to the stakeholders, namely:

1. Government to Business Services (G2B)

It is web application to facilitate the investor for online submission of various forms, to get the approvals from various

departments and Electronic Data transfer between Government Departments and agencies.

2. Government to Government Services (G2G)

Online approval and query for investment proposal, Online inquiry/status about the investment proposals, monitoring

and controlling of Investment proposals, Managing the process and timely release of grants/approvals, effective

support and co-ordination with other departments, decision Support System with MIS Reports, proposal tracking

system and movement system

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GIS Based Mineral Lease Application

Lease Information System or LIS is the central Database of all Mining Leases in Rajasthan with their GIS mapping and all relevant Lease and Lessee Information like the Grant and Location Information , all required clearances like the Mining Plan Approval , Forest Clearance , and Pollution clearance , and the Transfer , Merger and Amalgamation details. The System has powerful search and query System to search a Lessee on any of the major attributes and power MIS System. The Module is linked to the GIS map of the Lease at every stage of the MIS report.

GIS module is the Geospatial Database of approximately 30,000 leases of all types including ML,PL, RP and Quarry Licenses. The GIS has layers for reserved Area ,Forest , Railways , Electrical Lines , Water Bodies etc taken from the GSI. The Module has powerful Query system to search any lease on the GIS map with linkage to the LIS module.

Application Processing Module is the Database of all the new Applications with the Department. The Applicant can apply on-line or through any of the offices of the Department with all the required Application Information and the GEO Coordinates of the area applied for. The System analyses the Application Digitally and provides the free Area available with its geo coordinates. The module has power workflow to move the application through various stages of Receipt , Scrutiny , LOI , and Grant stage The Department of Mines and Geology (DMG) of with respective document generation at each stage.Rajasthan state, with headquarters at Udaipur, is

responsible for grant , management and monitoring of all Demand and Assessment Module monitors the revenue the mining leases , and their revenue collection in the collection at each office with facility of Bank Challan state of Rajasthan , besides the prospecting of mineral Generation from the system , Auto Generation of Dead resources. Rent Demands and Interest Demands , Generation of

Ravanna Issue Slips based on Royalty Balance available of DMGOMS is an Information Technology solution the lessee and generation of Provisional and Final developed , implemented and managed by an Udaipur Assessment Demands. The Module has powerful Revenue based company E-Connect Solutions Pvt Ltd , to automate reports. the business processes of the Department of Mines.Geological Module provides the geo-spatial database of The Application Software is centrally hosted at the State all the Geological and Mineral maps of Rajasthan in the Data Centre ,Jaipur and is accessed by all the public domain and all the field survey reports conducted Departmental offices through a MPLS Network.by the department with a powerful search and Query The Application has Five Core Business modules namely:system.

Project Objectives

• Central GIS based Database of all Mining Leases of the Department.

• Faster and transparent processing of Applications.

• GIS based Digital Scrutiny of Application

• Better control and monitoring of Revenue collection.

• Bring Transparency in the system.

• Make life easier for all stake holders

Ancillary Modules

• Accounting

• Human Resource Management

• Stores

• Legal management

• Library Management

• Vigilance

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Rajasthan Guaranteed Delivery of

Public Services Act, 2011

The RGDPS Act officially launched by Hon'ble Chief case delay is proven.

Minister of Rajasthan on 14th November 2011. It aims at Government to Government Benefits:making public administration and governance more • End to end application tracking, monitoring, reporting effective and accountable by delivering services in a time for different levels of governing stakeholders.bound manner. For the effective implementation of the

• Ease in maintaining online registers for all level of A c t , a n I T b a s e d o n l i n e M I S t o o l

officials for improved accuracy, consistency, security http://rgdps.rajasthan.gov.in has been developed &

& disaster recovery. implemented across the state covering 153 public

• Facilitate the audit to track application actions, services for 18 departments. The online MIS tool was recognize the root cause for delay in service delivery launched on 1st June 2012.& take appropriate actions to reduce the delivery

Government to Citizen Benefits: time.

• Getting service in stipulated time limit.• Dashboards for all government officials for effective

• Reduced travel costs, travel time, elapsed time for tracking of application assigned.service, delivery and is repeated visits.

• Aging reports, Pendency escalations, SMS/e-Mail • When applied, citizen assured with a receipt along alert mechanism to the authority for monitoring.

with target Service delivery date for applied service.• Provision to easily add new services.

• Tracking the application through an online portal • mGovernance enabled.

anytime, anywhere.• To bring in accountability and enhance the

• On-the-fly information regarding service delivery performance of various government departments.

officer, service enclosures & Appellate authorities.• Transparency of rules, procedures, data and decision

• Get acknowledgment through SMS/e-Mail on every making.

action taken on the Application.• Productivity gains - May increase number of

• Improvements in complaint handling and problem transactions processed per month.

resolution by Appeal provisioning.

• A penalty would be imposed on respective service

delivery officer &may be rewarded to the appellant in

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Initiatives for Chief Minister’s Office(http://cmrfms.rajasthan.gov.in)

The objective of Chief Minister's Relief Fund is to provide assistance to the distressed, affected by natural calamities and financial assistance for treatment of patients requiring expensive Medicare. An online web enabled Chief Minister's Relief Fund Monitoring & Disbursement System (CMRFMS) has been developed for capturing data at source with connectivity across:• CHIEF MINISTER OFFICE • DISTRICT COLLECTOR OFFICES• NOTIFIED HOSPITALS • SAINIK KALYAN VIBHAG

Salient Features• Bilingual data entry at source• Chief Minister Relief Fund application processing• Expenses updation from hospitals• Intimation to the patients / Collector Officer / Hospitals using SMS Solution and through auto generated voice calls

(Integration with e-Sanchar)• Acknowledgment of Fund Receipt to CM Office by Hospital/District Collector Offices• Management of the Receipts in CM Relief Fund• Processing of the accident relief application• Reviewing of applications at CM's Office• Reimbursement application from District for accident cases• Processing of the cases of Kargil Package• Monitoring & disbursement of Discretionary Grant Fund• Dash-board and Popup alerts to provide at a glance fund positions of the State and Districts• At a glance MIS reports

CMIS is an integrated web-enabled information and decision-support system for the office of Hon'ble Chief Minister of Rajasthan. It captures, filters, consolidates, presents data, highlights issues, and provides accurate and timely information to speed up the overall monitoring and planning processes for all major projects/ development activities being executed under various schemes/plans.Salient Features• Monitoring of Budget announcements• Monitoring of announcements made by Hon'ble Chief Minister• Monitoring of Hon'ble Chief Minister Directions• Monitoring of the Flagship Schemes• Monitoring of Monthly Progress (Department Wise)• Monitoring of individual beneficiaries schemes• Project Monitoring of Externally Aided Projects(EAP), Centrally Sponsored Schemes(CSS) & State funding projects• Manifesto Monitoring System• Integrated SMS - Email System• User friendly interface for on-line entry of information • Monitoring of progress of various developmental activities• Reminders through auto mailing system and intranet based messaging• Exception reporting and instant flagging of the problem areas to the appropriate level• Dash-board to provide at a glance position of the progress of various projects currently running in the State• Monitoring of VIP Letters (www.cmo.rajasthan.gov.in/viplms)• Website of Chief Minister's Office (www.cmo.rajasthan.gov.in)

Chief Minister's Information System(http://cmis.rajasthan.gov.in)

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Integrated Financial Management System (IFMS)

Integrated Financial Management System (IFMS) is an e-Governance initiative of

Rajasthan Government for effective, accountable and transparent Public Finance

Management. IFMS has been conceptualized as an umbrella system covering all

modular systems and their integration. IFMS, Rajasthan is under Mission Mode

project of the Govt of India. IFMS is a web based solution leveraging all

transactions, keyed in once only during whole of its lifecycle. It provides online

budget estimations, preparation, printing, distribution. Budget control is applied

at treasuries, while passing bills all the entries are checked online for budget

availability. Budget allocated, total expenditure and budget availability can be

checked on real time basis. Payroll module provides online processing of salary

and other bills of employees, transfer of the same to treasury, passing of bills by

treasury and transfer to the bank in softcopy which are subsequently transferred to their respective account by the

bank. Centralized data base of posts, online sanctions of posts, vehicle, and telephones has been developed. Preparation

of annual plan has been made online. Concept of virtual treasury was introduced with online government receipt

accounting system (eGRAS) operational from Nov 2012. MoU was signed between Finance department Govt. of

Rajasthan, NIC and NICSI on 24th Nov. 2009.

Scope of the Project:

It covers Budget Module, Treasury

Accounting Module, Personnel Pay

Roll Management Module, Annual

Development Plan Module, Fund

Management Module, e-Treasury

Module, Pension Module, Banking &

AG Interface Module, Financial Data

Warehouse Module , E -Audi t

Module, E-Status Enquiry Module

.Module wise implementation

started in the year 201

Objective:

The main objective of IFMS is to

achieve computerization of state

wide financial transactions and

efficient monitoring and facilitate a

Single Window interface across

various functions.

Beneficiaries and Key Stake Holders:

All Government Offices(23778), Departments(134), Administrative Departments(63), Budget Controlling Officers(190),

all Treasuries(39) and Sub-treasuries(221), Drawing and Disbursing Officers(19500), Banks (9 banks with more than 350

branches),Accountant General Office, Civil Pensioners(3.5 lacs) , Employees(5.25 lacs) and Social Security

Pensioners(14 Lacs). Fund management module and link with central plan scheme monitoring system(CPSMS) and RBI is

proposed.

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State Insurance and Provident Fund

Department Initiatives

• SIPF Application is G2E application serving

Government to Employees• The application integrates all the 38 SIPF unit offices,

General Insurance Unit and H.O. centrally to the

State Data Centre, thus enabling the Department to

transact online and help in updating data online thus

minimizing the errors that may occur while handling

data at various stages. • This web-based application is enabled with

automatic workflows to cater to the requirements of

all business processes and activities at various levels

of the schemes and support functions of the

Government thereby helping the SIPF Department

service the requirements of the 7 lakh State

Government employees of Rajasthan• The portal gives access to each of the State Govt.

employees and facilitates in initiating various

requests from employees and enables the employee

to see their respective accumulated balances onlineAchievements and Benefits of SIPF Portal

Achievements of Department• Automation of core business process of SIPF

Department through G2E Portal like GPF/SI monthly

schedule creation, historical data capture like

Opening Balances, SI Policy & Further Contracts,

Online processing of GPF and SI claims, withdrawals,

loans• Database creation of all State Government

Employees nearly 7 Lakhs • Automation of Employee related changes like

Employee Transfer, Service details update and

alteration• As per 13th Finance Commission, all the required

employee related 22 fields have been included and

details have been captured• Every employee has been assigned unique

employee ID and based on which the employee data

and records are transferred online as per the need• SIPF Portal database has been linked with SIPF

website and details and reports related to

employees are available on the website

Benefits to Employees• Every request for loan/ settlement from an

employee which would normally take anywhere from 15 days to over a month has been drastically reduced.

• Unique Identification of the employees through this project makes it easier for employee verification and request processing.

• An account status/balance request has become will be much quicker because of a consolidated central database, unlike earlier where the data needs to be sourced from various units which would take days to process.

• Transfer process of employee records / policy bags will be carried out seamlessly online since the records would be digitalized. This was earlier done manually and used to take days to execute.

• Employee contributions & other employee records were validated only during the processing of loans & claims for the employee. With the new system in place the validation is done in real time.

• Reduce the annual book closing period from many months, sometimes over a year, to a few days

The salient features of SIPF Portal

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Crime and Criminal Tracking Network System

(CCTNS)

Objectives:

• Provide enhanced tools for Investigation, Crime Prevention, Law & Order Maintenance and other functions like Traffic Management, Emergency Response etc.

• Utilize IT for efficiency and effectiveness of core policing operations.

• Provide information for easier and faster analysis.

Increase Operational efficiency by:

• Automation to reduce manually performed monotonous and repetitive tasks.

• Improving the communication e.g. Police messaging, Email systems, etc.

• Automating back-office functions, and thereby release police staff for greater focus on core police functions.

• Create platforms at State and Central levels for sharing crime and criminal information/ databases across states and across the country. This would enable easy sharing of real-time information across police stations and districts at the State level and across states at the National level:

• Improved investigation and crime prevention.

• Better tracking of criminals, suspects, accused, repeat offenders, etc.

• Creating a platform for sharing intelligence across the states, across the country and across other statelevel and GOI-level agencies.

• Improved service delivery to the public/ citizen/ stakeholders.

• Access to police services in a citizen-friendly manner.

• Provide alternate modes of service delivery such as internet for general requests such as: NOC, following up on status, etc.

Current Status:

• CCTNS pilot has been inaugurated in Jaipur West and Jodhpur West.

• Implementation in other districts shall be completed shortly in phased manner.

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Rajasthan Police, established in January 1951, has the distinctive achievement of ensuring the State as one of the

most peaceful states in the Country. Rajasthan Police has taken various IT initiatives which are not only for

improvement of its functioning but also to extend its benefits, direct or indirect, to the public, may these be tourists

or local citizen. In order to fulfill its moral duty to provide all relevant information to the public to serve the purpose

of effective Police-Public relationship, Rajasthan police have got their new identity on web "police.rajasthan.gov.in".

The portal provides information such as contact addresses of the various police officers, information about criminals

and safety tips to citizens and tourists. The portal has been developed and designed by RajCOMP Info Services Ltd.

(RISL).

SALIENT FEATURES ARE:

• SMS Communication System

• Crime Mapping on Google Map integrated with FIR

• Criminal Information (Standing Warrant, PO, CrPC, 299)

• Traffic Police

• C-form for the tourists of foreign origin

• Beat computerization

• CDR Analysis

• Missing Persons Information

• Details of the CLG members

• Photo Gallery

Mobile application:

In order to integrate the existing web applications with the latest technologies, RISL along with Rajasthan Police has

developed and implemented mobile application for Jaipur police on Android phones. This application provides

interface for both Police & Public.

The salient features of the application are:

• Beat: Patrol monitoring, in the application the GPS enabled phones allows the SHO to plot the details of the daily

patrol on the area map.

• FIR/Incident: handheld solution empowers Rajasthan Police to take pictures and capture videos and upload

them on server for integration.

• Incident Reporting (for public use). By using the mobile application the public is able to provide details of servant

and the tenants for verification and also allows public to report crime such as eve teasing, accident, organized

crime, share information about wanted criminals etc.

Computerization of Police Department (http://police.rajasthan.gov.in)

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OASYS is a path breaking application of ICT for the Rajasthan Legislative Assembly and the State Government.

Developed by NIC, Rajasthan, it features innovative use of Information Technology in the process of assembly

questions and their replies by the government. It is a completely online solution which replaces all manual

procedures used at any stage of the process. SMS messaging has been integrated at every step of the workflow for

the stakeholders. Looking at the critical nature of legislative business, digital signature based transaction

authentication is used. This 'go-green' solution saves almost 100 lac paper sheets every year, relieving the dealing

officers of unnecessary stress and helps in instant communication between the government, assembly and other

stake holders including media and public.

Salient Features

• Integrated with the processes of Assembly Questions and Answers on a real-time basis.

• Immediate dissemination of Assembly questions to the government

• Online submission of questions by Hon'ble members.

• Eliminates efforts of sending Question notices by the Assembly secretariat

• Eliminates delays in receiving the notices on the part of the government.

• Inherent process facilitates online monitoring of pending questions

• Online reply by the department using digital signature based authentication.

• Online requests by departments for change of department, postponement, rejection and change of answers

• Online approval of change requests by the Assembly secretariat.

• Facility to retrieve and view the replies filed in the past.

• Results in huge savings of money time and effort.

• Stake holders can get desired information online.

• System supports data in Hindi and English languages both.

• Process reengineering has eased the entire process of Assembly Questions and Answers .

Benefits

• Efforts involved in manual dispatch of question notices to various government departments are no longer

required.

• All manual processes between the government departments and the Assembly secretariat for change of

department, postponement, change in answer etc. have been eliminated.

• The government departments are not required to submit their replies in large no. of hard copies numbering

between 100-125.

• The efforts on the part of the assembly to store huge volumes of stationary are no longer required.

• Booklet of listed questions is no longer required to be sent to the government for informing the listing of

questions on the floor of the house.

• The delay in delivery of question notices is completely eliminated.

• The government departments are no longer required to request the Assembly for providing information about

unanswered questions to monitor pendency at their level. On the other hand the efforts on the part of

Legislative Assembly secretariat to maintain updated status of Assembly questions manually have been

eliminated.

• The media is no longer dependant on the hard copies provided by the Assembly secretariat.

• About 10 Million paper sheets can be saved every year.

Online Answering Information System for

Assembly Questions

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Vikas Darpan(http://gis.rajasthan.gov.in)

A GIS based tool for decentralized planning has been made operational. It provides complete map of the State, 33

Districts, 247 Tehsils and 42665 Villages linking socio-economic profiles and demographic data of Census 2001. Web

based GIS application has also been developed to provide access to the citizens as well as to State Government

Departments.

Salient Features

• Spatial Data related to various parameters like administrative boundaries, drainage, agriculture, road, rail networks.

• Non Spatial Data pertaining to departments like Education, Medical & Health, Agriculture, PWD, Irrigation, Rural Development, Social Welfare, Police, Transport, Animal Husbandry, Bank, Post & Telegraph, Civil Supply, Revenue, Meteorological, Mines & Minerals, Co-operative, Ground Water, Industries, Telecommunication, Forest, Power etc. on the map.

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PROJECT 1 : GIS BASED PLANNING OF RAJIV GANDHI BIOSPHERE RESERVE (RGBR)

connects the forest & Protected Areas extending from Dholpur to Jhalawar along the Chambal River. This Biosphere Reserve covers forest in 10 districts and connects

1. INTRODUCTION 14 Protected Areas through corridors. Once declared, this Destruction and fragmentation of habitats are major Biosphere Reserve will cover an area of approximately

factors in the global decline of populations and species, 11500 sq km divided into 41 zones and will be the largest in the modification of native plant and animal communities India.and the alteration of ecosystem processes. The 3. USE OF GEOGRAPHICAL INFORMATION SYSTEM FOR fragmented network of Protected Areas and forests LANDSCAPE PLANNINGalong Chambal can be considered as islands which are to

• Digitized forest block boundaries of related districts;be connected by corridors in the framework of a

• Zonation maps were prepared at 1:50000 scale and Biosphere Reserve. The Biosphere Reserves are special Zone-wise analysis was done to estimate various environment for both people and nature and are living parameters required for developing prescriptions.examples of how human beings and nature can co-exist

• Decision Support System based on this data, census while respecting each other needs.data and other information was also used to estimate 2. RAJIV GANDHI BIOSPHERE RESERVE (RGBR)the physical targets for various activities and financial

The proposed Rajiv Gandhi Biosphere Reserve requirements.

Forest Department Initiatives

PROJECT 2 : FOREST LAND BANK APPLICATION directions of Hon'ble Courts and other reasons

• Additional information regarding the legal status of 1. INTRODUCTIONforest land (Reserved, Protected, Un-classed Forests),

A major requirement of the citizen from the Forest name of forest block, forest division, forest range, Department is the knowledge about forest land on lines notifications, etc has been providedsimilar to apnakhata application developed for the

• Gradually the application is being expanded to include Revenue Department. This information will not only be forest block maps, khasra maps and other information helpful in verifying whether any land is forest land or not related to forest land culminating in a complete but also help in preparing and planning any proposal for document management systemdiversion of forest land.

• Forest land record data for 9 districts namely Udaipur, Keeping this in mind an on-line web based application Bharatpur, Ajmer, Dausa, Sikar, Jhalawar, Jhunjhunu, named FOREST LAND BANK APPLICATION has been Dungarpur and Nagaur has been computerized and data developed. The aim is to develop & maintain a forest land authentication is in progress. Computerization is in record database for public information through an on-progress in Jaipur, Alwar, Sawaimadhopur, Karauli, line application so that any person / agency / Dholpur, Baran and Pratapgarh. Nagaur has been organization can view the actual status of forest land in selected as the first district for allowing public view. any part of the whole state,

3. BENEFITS 2. BRIEF ABOUT APPLICATION AND PROCEDURE• Khasra wise forest land record details for public view • The application has been developed utilizing the • Uniform dataset for use by Department khasra record data of apnakhata.nic.in • Visualization for forest land in form of available • The application shows forest lands already listed in

mapsrevenue records as forest as well as the lands not mentioned in revenue record as forest but which are • Automatic updation of records in line with revenue forest lands as per Forest Department records, records

PROJECT 3 : WILDLIFE ONLINE SAFARI BOOKING Park

• Online Booking can be made 90 days prior to the date of 1. INTRODUCTIONvisit and one can find the availability of reservations to

A web portal www.rajasthanwildlife.in has been plan one's trip. started to offer online reservation for vehicle trips in

• Online Payment has been providedRanthambhore Tiger Reserve, Sariska Tiger Reserve and 3. BENEFITS Keoladeo National Park to facilitate wildlife tourism• Facilitation to global user through advance booking2. BRIEF ABOUT APPLICATION AND PROCEDURE• Elimination of intervention of middle men• A facility for online booking for Ranthambhore Tiger

Reserve, Sariska Tiger Reserve and Keoladeo National • Transparency in booking procedure

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The Web Based GIS Enabled Bilingual Water Resources Information

System (WRIS) is an e-governance platform enabling G2G, G2C and G2B

communications and interactions as well as central repository of data and

processed information of wide spectrum of water resource domain pertaining

to State of Rajasthan. It enables users and stakeholders to maintain and

disseminate up-to-date information on projects, dams, reservoirs, canals,

anicuts, irrigation scheduling, reservoir operation, statistical analysis, dam &

river gauge levels, surface and ground water resources including recharge,

chemical analysis and water quality of available water, crops, Water User

Associations, meteorology, daily rainfall, environmental assessment,

agriculture, crop water requirement estimation, etc. WRIS serves as Decision

Support System (DSS) for planning, storage, distribution and management of

the water for the irrigation, drinking and other purposes.

Benefits: G2G, G2C and G2B interactions

• Facilitating Paperless transactions to some extent leading to saving of

trees and environment.

• Automated Data transmission, updation and go-live through SMS

• Spatial view of water resources assets for information and decision

making

• State wide Central repository of all water resources (surface and ground

water) data

• User friendly operation

• Assisting general public in knowing their water resources assets and water availability

• Encouraging Sustainable development and utilization of scare water resources in the state.

• Operation and data management scalable, new requirements can be easily incorporated

Water management information system is an integrated ERP

solution developed by NIC for Public Health Engineering

Department (PHED), Government of Rajasthan. It is used as an

effective tool for planning and monitoring the activities and

resources including materials, manpower, projects and finance.

This is a system developed using web technologies and is accessed

from more than 240 offices of PHED spread in various parts of the

state. Role based user authentication enhances system security.

Automatic compilation is done for all administrative levels. Archival

data is available online. The System is accessible on 24x365 basis.

COVERAGE: 151 Division offices,43 Circle offices,13 Region

offices,33 Water quality labs and PHED HQ

PHED and Water Resources Department Initiatives

Water Resources Information System (WRIS)

Benchmarking of Rural Water Supply Schemes in Rajasthan

‘Benchmarking of Rural Water Supply Schemes in Rajasthan' (SSLB) for Rural Drinking Water Supply; which will be a role has been a major initiative launched by the Government of model for rest of the states in the country.Rajasthan under the European Commission supported State This initiative has helped in developing database of all the Partnership Programme with the objective to assess the schemes, assets, and its status as well as in mapping all the performance level of Rural water supply schemes, status of water sources used by the department for public water supply. household security of drinking water in the light of revised This has helped the department in identifying the spatial guidelines of National Rural Drinking Water Programme distribution and status of water sources across the state; the (NRDWP) and to prepare a time bound action plan to address current status of the schemes and its coverage and service issues relating to equal access to drinking water, achieve level across each village and 'dhanis' (Other habitations) and service level norms, address quality and sustainability issues, accordingly help in planning / decision making for optimum improve service delivery through judicious mobilization of allocation of the scarce resources to meet the household level scarce resources. This is to also help in prioritizing the areas of water security as well as to better utilization of the state's attention and focused remedial actions. This massive project assets and resources. is intended to be a comprehensive planning and Integrated Under this initiative, PHED has also developed a database Water Resource Management tool (GIS based) for the state; of all water bodies in the state, so that the same may be tapped and covers all rural drinking water supply schemes and water for meet the water demand for other uses by the community sources in 40000 odd villages and circa 120,000 habitations in and also to look into the potential of utilization of non-potable India's largest and desert state of Rajasthan. This is a water sources for meeting drinking & cooking water demand pioneering project in the country to address water security following chemical treatment/ desalination or to look out for concerns of over 52 million people spread over 342,000 sq.km means for identifying the viable sources for transporting water and to also develop Standardized Service level Benchmarks to water starved and uncovered habitations.

Benchmarking of Urban Water Supply Schemes in Rajasthan

A comprehensive approach to address water related showing Municipal and ward boundaries including issues mapping of complete distribution system, rising

mains, Head works etc.The state government is taking constructive actions to address these issues. A comprehensive study will be • Development of GIS platform and putting all spatial instituted through Benchmarking of Urban Water supply and non-spatial data on it to help online accessibility Schemes with following activities: of data and its analysis to determine performance of

the water supply schemes. • Standard Service Level Benchmarking of all 222 urban water supply schemes as per guide lines of MoUD, • Non-Revenue Water assessment of major trunk pipe GOI to determine performance and operational lines of all 222 towns from secondary data.status of each Urban Water Supply Scheme. • Assessment of growth of population for the year 2045

• Carrying out Energy Audit of all pumping stations, and suggesting alternative sustainable sources of preparation of P & I diagrams, GA and SLD of pump water for the towns. Conjunctive use of water houses and making proposals for repair/ replacement through rain water harvesting, recycling of waste of pumping equipment to improve efficiency and water will be examined to meet future need of reduce power consumption and down time of additional water demand.equipment. • A road map shall be developed for year wise

• Water quality testing of all sources used to supply requirement of funds and an investment program to water and putting on GIS map. achieve the desired objective.

• Checking status of health of all Water supply system assets and suggest remedial measures for improvement.

• Hydraulic modeling of distribution network of each zone of water supply of all 222 towns to assess the extent of problems of unequal distribution of water resulting in low pressure areas and no supply areas.

• Preparation of geo-referenced GIS maps from high resolution satellite imageries for all 222 towns

As per 2001 Census the urban population of Rajasthan was 132.05 lakhs, which constituted 23.4% of total population. It has increased by almost 4½ times in the last 50 years. It is a challenge to correspondingly increase water supply to urban clusters while maintaining coverage and service levels, sustainability, quality and equity.

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Dairy IT applications:

e-Governance applications:

distribution, finance, human resources, MIS etc.• State Dairy Federation: • Automatic Milk Collection Unit with Society Accounts REIL developed a Web-enabled Dairy Business

Management software Information software for collection, compilation and generation of various business parameters on periodic • Smart card based Automatic Milk Collection Unitbasis from its member units including Milk Unions, Cattle • RFID based Animal Data Management systemFeed Plant, Fodder seed farm etc.

• Raw Milk Reception Dock (RMRD) automation system The application facilitates access privileges for multiple and sampling systemvarieties of users, and generates various graphic and

• Integrated Milk Management System (IMMS) tabular reports in different file formats. • Dairy Enterprise Resources Planning (ERP) Cattle farms:• Web enabled Dairy Business Information System The RFID based Animal Data Management system The Company has developed various Electronics and IT identifies the cattle with the help of its RFID tag and the solutions for the complete hierarchy of the dairy business, application software is used for capturing the cattle covering village level milk cooperative society, milk related transactions and generation of periodic reports.collection centers, chilling centers, dairy plants, District Dairy Milk Unions and State Dairy Federation.

• Solar Photo Voltaic Monitoring system at BNRGSK for Village Milk Cooperative Societies: RD&PRD, Rajasthan.The Automatic Milk Collection System with Society • State Level Agency (SLA) to the Election Department, Accounting and Management system captures the milk Rajasthan for ERMS and EPIC data fat%, quantity, and displays the amount payable to the

• Electoral Photo Identity (ELID) software member through a digital display. The user interface is • Preparation of Electoral Photo Identity Cards available in various regional languages of the country. The

system has brought transparency and efficiency at the • Smart card based Attendance systemgrass root level of the complete milk supply chain system. • SMS, Web portal and Call centre based Voters Query The Data Processor based Milk Collection Station is for Response systemlow volume and low cost solution. The Smart card based • PSTN and Blue-tooth phone diallerAutomatic Milk Collection Unit identifies the member

• State Level Communication Centre with his/her Smart card and write the transactions on

• Access Control system (ACS) Smart card. • Vehicle Tracking System (VTS)The Integrated Milk Management System (IMMS) is used

for addressing the need of a milk society with multiple • IVRS based Grievance management systemmilk collection points. The milk collection data from each • IVRS (ISDN) based VAT declaration systemcollection point is transferred through a “serial pen drive” • SMS based VAT declaration systemto the central milk society with Automatic Milk Collection System with Society Accounting and Management system.

Chilling Centres / District Dairy Milk Unions:

The RMRD automation system is developed for the Raw Milk Reception Dock of dairy for collection of milk transported by village milk societies. The system complexities of handling larger quantity of milk, multiple parameters quality parameters, highly parameterised rate chart etc. are handled with client-server architecture.

The RMRD sampling system picks and transports the milk sample data from the large milk bowls to the testing laboratory in a safe and efficient manner.

The Dairy Enterprise Resources Planning (ERP) help a Milk union in executing various business functions including chil l ing centres management, milk procurement, inventory & stores, production, sales &

Data Processor based Milk Collection Station

Automation in Dairy Sector

• INTEGRATED CITIZEN CONTACT CENTRE

• ONLINE RTI SERVICES

• E-MANDI

• E-EMPLOYMENT

• E-SCHOLARSHIPS AND E-PENSIONS

• RAJASTHAN HOUSING BOARD

• INITIATIVES FOR DEPARTMENT OF LABOUR

• COMPUTERIZATION OF ARMS LICENSE

• PUBLIC DISTRIBUTION SYSTEM

• INITIATIVES FOR ANTI-TERRORIST SQUAD

• INITIATIVES FOR ANTI CORRUPTION BUREAU

• INITIATIVES FOR RAJASTHAN FINANCE CORPORATION

• INITIATIVES FOR COLLEGE EDUCATION

Projects in Pipeline

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RAJASTHAN STATE e-GOVERNANCE AWARDS

S. No. Year Project Award Deptt. Implementing Agency

1. 2012 Arogya online Manthan Award 2012 Medical & Health CDAC/RISL

2. 2012 State category, for Capacity

Building

‘Award of Appreciation’ at CSI Nihilent e-Governance Award

DoIT&C DoIT&C

3.

2012 District category ‘Award of Appreciation’ at CSI Nihilent e-Governance Award

Jhalawar District Jhalawar

4.

2012 "End-to-end Delivery of

Digitally Signed Certificates"

under "CSC Initiative" category

eINDIA Award 2012 DoIT&C DoIT&C

5.

2012 "RPSC Online Portal" under "Government to Citizen" category

eINDIA Award 2012 RPSC RISL

6. 2012 End-to-end Delivery of Digitally Signed Certificate Service under CSC Project

Skoch Digital Inclusion award – Top 100 ICT projects – 2012

DoIT&C DoIT&C

7.

2012 Apnakhata Project

e-WORLD Award Revenue NIC

8. 2012 Online Answering Information System (OASYS)

National e-Governance Silver Award

State Legislative Assembly Rajasthan

NIC

9. 2012 Child Tracking & Health Services Management System (PCTS)

National e-Governance Silver Award

Medical & Health NIC

10. 2012 Bharat Nirman Rajiv Gandhi Seva Kendra MIS Portal

SKOCH Digital Inclusion Award-2012

Panchayati Raj REIL

11. 2011 Apna Khata

SKOCH Digital Inclusion Award Panchayati Raj NIC

12. 2011 Rural Governance Initiative Best Public Choice Award Rural Development & Panchayati Raj

NIC

13. 2011 District Category

CSI-Nihilent e-Governance Awards

Pali District NIC

14.

2011 Automatic Milk Collection System with Society Accounting and Management Software

e World Forum Award – 2011

REIL REIL