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Session Outline..
The role of the Member Development Officer (MDO)
Prioritising Training Needs for MDO’s
Support for Members
The role of MDO in supporting elected members
Critical role – whether as main role or part of a wider role
Need to be determined…and resilient! This role determines how effective and
successful member development is Helps to have senior officer and
member support Important that MDO’s are supported
through their regional employers and colleagues
What’s been happening in the North West
Identified MDO’s had significant role with member development – emerged from work done in promoting modern councillor
Carried out a diagnostic exercise with the Member Development Network to identify areas for development and support
Identified 2 ‘types’ of MDO – Democratic Services officers and HR/L&D officers
Democratic Services need more L&D support whereas L&D/HR need more political support
Identified some area’s relevant to both
Member Development Network
Embedded in the region Meets 3 times per year Firmly established relationships Attended by members Support always available across
authorities and from NWEO
Northern Member Development Officers Conference - May 2009
First of its kind! ‘Raising the Profile’ NW approached NE and Y&H Regions Developed a cross-region event with
support from each regional EO, the RIEPs and the IDeA
Approach – national > regional > local issues
Encouraged networking and sharing The event helped to shape the support
for MDO’s in each region
MDO Person Specification
Sub-group of volunteers! Compared Job Descriptions to create a
draft ‘blueprint’ MDO role more explicit Recognises both the Democratic and L&D
elements of the role Mapped against piece of work carried out
by IDeA on MDO roles and responsibilities Linked to the new ADSO Certificate
Sharing and Learning Days
Outcome from the MDO Conference Topics that MDO’s want more support
with:- Conducting PDP’s/Reviews- New Member Induction- Approaches to member
development and engaging members in training and development
What else are we planning…
Action Learning for MDO’s to support them with their work towards Charter Level 1 and Level 2 (CharterPlus) – to help achieve NWIEP target for the NW
Sufficient interest for 2 groups Using Action Learning facilitators –
NWIEP funding being re-invested back into the region
Would like to do more cross-regional networking and sharing
Why are we doing this?...
Develops the knowledge and skills of MDOs in the region
Helps to raise the profile of the role MDO conference basis for future
networking/events/sharing Helps officers meet the requirements of the new
ADSO qualifications Provides effective support for members in
dealing with challenging times Increased confidence – encourages MDO’s to
‘push’ members To improve the knowledge and skills of our
elected members!
Activity 1 - Prioritising Training Needs against Existing Provision
Discuss the different skills and/or knowledge you need to carry out your jobs.
Write these skill/knowledge needs onto Post-it notes
Rate them on the activity chart according to how important you think they are in terms of need and whether adequate provision already exists to provide these skills.
Activity 1 – Prioritising training needs against existing provision
Adequate provision already
exists, therefore low need to
develop provision
1
2
3
4
1 2 3 4
Little provision already
available – therefore high need
to develop training provision
Conflict
ManagementLocal Government Act 2000
Red area represents skills/knowledge for development – high skill need and little
accessible provision
Member/
Officer
relations
Low Skill required for role High
Activity 1 – Prioritising training needs against existing provision
Adequate provision already
exists, therefore low need to
develop provision
1
2
3
4
1 2 3 4
Little provision already
available – therefore high need
to develop training provision
Conflict
ManagementLocal Government Act 2000
Red area represents skills/knowledge for development – high skill need and little
accessible provision
Member/
Officer
relations
Low Skill required for role High
Activity 1 – Prioritising training needs against existing provision
Effective Personal Development Planning
Conflict
Management
Mediation Skills for the workplace Speed Reading
Customer Service Skills
Minute Writing
Scrutiny
Processes and
Techniques
Councillor Call for Action
Member/Offic
er
relationships
Negotiation Skills
Problem Solving
Problem Solving Techniques
Techniques
Local Government Act
White Papers
Developing Self
and Others
Activity 2 – Barriers to training
Using the scale and Post-it notes provided, identify all the barriers to attending a learning event you can think of and rate them according to how significant you think each barrier is in stopping people from attending
At the end, one member from each group to feedback the outcomes.
10
9
8
7
6
5
4
3
2
1
Budg
et
Time
Officers Supporting Members
Critical role - Makes all the difference You can determine success Very demanding, essential that
MDO’s are supported by regional employers and colleagues
Must know what is available for members – local/regional/national
Member Development Charter
IDEA National Charter & Charter Plus
NWEO Charter - Levels 1 & 2 West Midlands Charter - Primary &
Full
Competency/Skills frameworks
Syndaid (Welsh LGA) – updated 2009 IDeA Political Skills framework Planning Advisory Service
Programme Role Descriptors Jobs go public – TNA/Skills Analysis
Regional Support Available
Share good practice - Officer & Member Networks Toolkits
Member Development ‘Evaluation toolkit’ - West Midlands
‘Making a Difference’ - Impact Evaluation Toolkit - NWEO ‘Toolkit of Ideas’ – West Midlands
RIEP Leadership Workstreams Member Gateway - NWEO West Midlands Community Leaders’ Support Programme
IDeA – Leadership Academy, Peer Mentoring Leadership Centre
Flexible Learning Resources
E-learning - Learningpool’s Modern Councillor programme
Learndirect on line courses Audio CDs – Calderdale MBC Web access to IDeA Local Leadership
Academy Member workbooks CIPFA DVD – Local Government Finance Ashridge Virtual Learning Library Whole host of resources on the internet
Qualifications and/or Accreditation
Level 3 Award in Democratic Services (Members complete & are tested on 7 ‘knowledge’ modules in new ADSO qualification)
SW Councils BTEC in Corporate Governance BTEC Level 3 – Member Champions NCFE Level 2 – Working in Neighbourhoods NWEO Developing Level 4 – Effective
Neighbourhood Working SEE’s Post Graduate Certificate in Local Governance
for Councillors – London South Bank University Liverpool CC & JM Councillor Development
Programme ILM endorsement for in house programmes
Contact DetailsSue Baxendale
North West Employers6th Floor, Delphian House,
RiversideNew Bailey Street
Manchester M3 5APTel: 0161 834 7112
Email: [email protected]
Sue CroslandSouth West Councils
Dennett House, 11 Middle Street
TauntonSomerset TA1 1SH
01823 270101
Nano HillWest Midlands Leaders Board
&Improvement & Efficiency WM
Regional Partnership Centre, Albert House, Quay Place,
Edward Street,Birmingham, B1 2RA
Tel: 0121 678 1021 e:[email protected]
Sue Keogh South East Employers
Newfrith House, 21 Hyde Street, Winchester,
Hampshire, SO23 7DR T 01962 840664 M 0777 4954036
W www.seemp.co.uk >