Good for Enterprise –iOS Client Release Noteshelp.blackberry.com/en/.../current/gfe-release-notes-iosd/...GA.pdf · Good for Enterprise® –iOS Client Release Notes. ... iOS9 Replying

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Good for Enterprise® –iOS Client Release Notes

Note: Good Technology does not recommend running Good applications on a jailbroken or rooted device. Such environments reduce the security of the application, and result in compromised operating systems which may cause random errors in the operation of the applications Note: If a user’s device is provisioned with GFE and enabled for authentication delegation by an app provisioned by GC (that is, authentication not via GFE) that is not Thursby or BAI, and S/MIME is not enabled on the device, then refreshing the device’s GFE policy with S/MIME enabled with the soft-token radio button checked while the device is in the GFE Inbox view will cause the device to hang while displaying the message “Retrieving certificates…” GFE can be auth-delegated to a Thursby or BAI app when S/MIME is enabled, but cannot be auth-delegated to other GD apps. When auth-delegating GFE to a non-Thursby/BAI app, do not enable S/MIME for a device.

Good for Enterprise – iOS v 3.4.1.3313 (Service Release) (05/30/18)

Issues Resolved FIRST-15351 The Good for Enterprise app stops responding when in the background on devices

running iOS 11.3.

Good for Enterprise – iOS v 3.4.0.3308 (Service Release) (03/28/18)

New in This Release

• FIRST issues resolved • Removed support for iOS 9

Issues Resolved FIRST-14998 Contacts are synchronized incorrectly on iOS11 and old contact name appends the

new name

FIRST-14816 Prevent copy and paste data out of secured GFE container not working when on iPad Slide Over view.

GFEIOS-10934 GFE crashes after text is copied to the clipboard.

GFEIOS-10832 Autocorrection isn’t working properly and a custom word is replaced with the dictionary’s suggested word.

Good for Enterprise – iOS v3.3.2.3256 (Service Release) (12/06/17)

New in This Release

• FIRST issues resolved

Issues Resolved FIRST-14361 GFE Secure Browser not displaying certain internet linked pages. FIRST-14704 Prevent copy and paste data out of secured GFE container not working when on

iPad Slide Over view.


FIRST-14679 Truncated Subject line in GFE for iOS when Mailto URI scheme is used with an ampersand (&) character.

FIRST-14777 Contacts sync from GFE to native iOS Contacts alters the Outlook Contact’s address field.


New in This Release


New in This Release

• iOS 11 compatibility Note: Users on iOS11 and Good for Enterprise (GFE) client version 3.3.0 will not be able to enable or disable syncing of contacts from GFE to native contacts app. Prior to upgrading to iOS11 if users had enabled syncing contacts to native contacts app, those contacts will continue to reside in native contacts app. The functionality to sync contacts from GFE to native contacts app on iOS10x or lower is not impacted. (GFEIOS-10718)

Note: On iOS11, GFE may terminate in the background more frequently. As a result, users will have to unlock GFE using their password or Touch ID (if enabled by the IT policy). We are actively working with Apple to resolve this issue. (GFEIOS-10725)

Issues resolved FIRST-14209 GFE client is stripping spaces from email addresses.

Known issues GFEIOS-10718 Contact synchronization to native Address-book is not working on iOS11 GFEIOS-10725 GFE crashes in background.

6

Fixed contact sync on iOS 11. GFE did not sync contact to native address book on iOS11. (GFEIOS-10718)



New in This Release

• Known issues resolved

Issues Resolved FIRST-14209 GFE client is stripping spaces from email addresses


New in This Release

• FIRST issues resolved

Issues Resolved FIRST-13975 Truncated SMTP address when several "@" in it. FIRST-13221 Getting error message when forwarding emails.


New in This Release

• Good for Enterprise no longer supports iOS8 • FIRST issue resolved

Issues Resolved FIRST-13160 Incorrect body content when opening an encrypted email with Simplified Chinese .


New in This Release

• FIRST issue resolved

Issues Resolved FIRST-13509 Some iOS 10.2.1 users unable to receive new mail notifications after updating to the

3.2.7.3199 GFE client. Good for Enterprise – iOS v3.2.7.3199 (Service Release) (02/14/17)

New in This Release

• iOS 10 SDK Integrations • GD Libraries update • FIRST issues resolved

Issues Resolved FIRST-12630 Approximately every 6 months, GFE prompts a user for the password rather than

letting them authenticate with TouchID.

7

https://jira.bbqnx.net/browse/FIRST-13975





FIRST-12961 [iOS 10] [Secure browser] mailto: links opening in native email. FIRST-12101 Copy into does not work. FIRST-12455 Icons on the bottom toolbar in GFE client are partially off the screen when on a

call. FIRST-13020 GFE crashes; not supported GT Libraries issue. FIRST-13125 GFE Client crashes frequently on iOS device; not supported GT Libraries issue. FIRST-13220 GFE Application crashing on iOS device due to old GD Libraries.


New in This Release


Issues Resolved FIRST-11755 Error Sending Logs after provisioning. FIRST-12148 Password change in GFE defaults to numeric keyboard. FIRST-11851 GFE not requesting password when timeout expires. GFEIOS-10318, FIRST-11310

Japanese interface "To" is incorrect when composing email.

FIRST-11545 Out of office message is not correct. FIRST-12440 TouchID on/off switch not presented in GFE settings on iPad mini4. FIRST-11876 User is unable to activate Domino encrypted mail. Error message: Good

Messaging Server not responding.

FIRST-12850 GFE Touch ID Login not working with iOS 10. FIRST-12718 User is able to copy/paste from GFE document to notes outside of Good

container.

GFEIOS-10389 US Calendar reminders not always showing attendees. GFEIOS-10486 Instant loop on 3.2.6 using CAC-based SMIME. GFEIOS-10432 Incorrect week labels in Calendar when swiping to next or previous year. GFEIOS-10472 New event create UI not preserved and all added data wiped out after coming to

foreground from background as "This event updated” pop up is displayed.

GFEIOS-10485 App crashes while deleting event if event open from event reminder from app background state.

GFEIOS-10469 UI of inbox distorted if trying to open video file in full screen from attachment manager while composing new mail.

GFEIOS-10458 UI of Open in Window for email attachment manager is not correct for iPad. GFEIOS-10477 “This event was updated” screen displayed improperly.


New in This Release

Support for iOS 10

Known Issues GFEIOS-10454 Notificationl [iOS 10} After user sets a new sound for email notifications, the

change does not take effect until the device is reset.

8



New in This Release


Issues Resolved FIRST-11648 GFE Browser Accessing certain URLs returns “Error 400: The SAMLReqeust

parameter was not encoded properly." FIRST-11660 GFE Browser URL not encoding and links inoperative.


New in This Release


Issues Resolved FIRST-11757 Password GFE displays "Account Locked" when launched.

Known Limitations GFEIOS-10108 Email Content of PDF file could not be copied in email attachments and

docs. FIRST-10762 Email Internal PDF hyperlinks are not supported on iOS devices.

Known Issues GFEIOS-10300 Email Crash after entering password in paywall-protected Wifi.


New in This Release


Issues Resolved GFEIOS- 10340

Password "Set Password" pop-up cannot be dismissed, blocking GFE.

GFEIOS- 10353

Email Images broken in HTML mail on iOS GFE v3091 and higher.

FIRST-11539 Custom Apps Custom app not showing in GFE.


docs. FIRST-10762 Email Internal PDF hyperlinks are not supported on iOS devices.

9

https://jira.corp.good.com/browse/FIRST-11757



Known Issues GFEIOS-10300 Email Crash after entering password in paywall-protected Wifi.


New in This Release



Email Issues with external keyboard on compose/reply email body.

FIRST- 10260

Email Encrypted email body remains blank in large HTML emails.


docs. FIRST-10762 Email Internal PDF hyperlinks are not supported on iOS devices. FIRST- 11144 Security Message decryption problem.

Known Issues GFEIOS-10108 Email Content of PDF file could not be copied in email attachments and

docs. GFEIOS-10340 Security "Set Password" pop-up cannot be dismissed when setting up

GFE. FIRST-10762 Email Internal PDF hyperlinks are not supported on iOS devices. FIRST- 11144 Security Message decryption problem.

Good for Enterprise – iOS v3.2.0 (Feature Release) (03/15/16)

New in This Release

• iPad Pro Support (Split screen is not supported) • Enhancements in sorting contacts • Bug fixes

Supported Device OS

• iOS 8.0 and above

Issues Resolved FIRST-10405 Location services Location services not working correctly in GFE. FIRST-10379 Security Jailbreak detection problem after iOS update to 8.4.1. FIRST-9710 Email Some recipients not shown in S/MIME email detail view. FIRST-9397 Preferences Last update time is not correctly updated in GFE preferences. FIRST-8827 Email Error after forwarding messages. FIRST-8222 Compliance Client update does not cause GMC to show handhelds in

compliance.

10


Known Issues GFEIOS-10108 Email Content of PDF file could not be copied in email attachments and

docs. FIRST- 11144 Email Message decryption problem. FIRST-10762 Email Internal PDF hyperlinks are not supported on iOS devices.

Good for Enterprise – iOS v3.1.3 (Service Release) (12/01/15)

New in This Release

• Bug fixes


Easy Activation Easy activation does not work until GFE is launched.

FIRST- 9963

Good Access GFE does not recognize Good Access as an available browser.

FIRST- 10286

Easy Activation Easy Activation not working correctly.

Known Issues GFEIOS- 10141

Easy Activation [iOS8] GFE client should be launched after device restart to be available as an Easy Activation delegate.

GFEIOS- 10196

Easy Activation [iOS9] GD app cannot be authenticated by GFE if there are exceptions to the file-handling policy and the GD app is not allowed by the file-handling policy


New in This Release

• Blocks access to iOS9 data sharing controls such as Learn and Share. For more details, please refer to the Product Advisory on the Good Admin Portal

• Bug fixes


iOS9 Thoroughly disables and hides the new “Share” option in iOS9’s Copy/Paste/Share menu. The end user is not presented with the Share option at all. Formerly, before this fix, the Share option was still visible in some cases (such as when previewing PDF files).

GFEIOS- 9632

iOS9 Prevents the display of the new iOS 9 “Learn” shortcut when the app is used with a Chinese or Japanese keyboard. The Learn shortcut can be used to create text-replacement shortcuts in iOS.

GFEIOS- 9965

iOS 9 Prevents the Open-In menu from displaying activity extensions that can be used to copy the filename outside the container to apps like the native Notes app.

FIRST- 9726

Remote Wipe Remote wipe not confirmed in GMC.

11

https://community.good.com/docs/DOC-6583


Limitations GFEIOS- 10108

Attachments Users cannot copy content within a PDF email attachment or saved document.


New in This Release

• Issue resolved


Upgrade Software Upgrade problems to this version.


New in This Release

• iOS9 compatibility updates and iPv6 support • New swipe gestures for email view • Touch ID On/Off user preference under Preferences | General | Password *

• Improved user experience for attachment downloads • Apple Watch app with notifications, glances, recent emails and today calendar view ** • Bug fixes * Requires IT to enable Touch ID mode ** Requires IT to enable Apple Watch policy


iOS9 On iOS9, a user can share selected data in rich text edit fields and copy to non-approved apps via the Share menu.

GFEiOS- 9690

iOS9 Opening the iOS Control Center while composing email results in a crash.

GFEiOS- 9627

iOS9 Replying to an SMIME email does not automatically place the cursor in the email body and open the keyboard.

FIRST- 8658

Stability App intermittently crashed while processing metadata from malformed calendar event. The fix will prevent such entries to result in crashes.

FIRST- 8901

S/MIME Special characters are incorrectly displayed for attachment name received in encrypted email.

FIRST- 9038

Email Newer emails in subfolders get purged earlier than older ones

FIRST- 9657

Attachments Opening attachment in a 3rd party application causes GFE to crash.

FIRST- 9667

Email Plus symbol is removed from the email address of recipient added to the email.

12



Interoperability GD applications appear on the list of available apps if they were installed on the device and the user manually removed them.

GFEIOS- 9881

Preferences [iPad] Some items in preferences are blank while changing the system font size. Workaround - visit another preference tab in the preference screen (like General, Contacts, etc.) and coming back to Email preferences fixes the issue.

GFEIOS- 9929

Authentication Delegate

If an authentication delegate is created in GMC with an incorrect application ID for iOS and a device is subsequently provisioned with a policy specifying that authentication delegate, GFE authentication will fail on the device. If the ID is corrected and the device is provided with the corrected policy, authentication will continue to fail. Workaround: provide the device with a different policy with a correct ID.


New in This Release

• Open issues resolved

Issues Resolved FIRST- 9604

GMA Browser GMA browser hangs when action is taken in a drop-down menu.


New in This Release

• Open issues resolved


Calendar Fixes a crash in Calendar when creating a meeting invite in the IBM Domino environment.

Good for Enterprise – iOS v3.0.2 (Feature Release) (06/10/15) if

New in This Release

• Users able to unlock Good for Enterprise apps using Touch ID in two modes as determined by their IT department* o Mode 1: If the app is running in the background, users can use Touch ID to unlock it. They will be

required to enter a password if the app is not running in the background. o Mode 2: Touch ID will work regardless of whether the app is running in the background or not.

• Simplified single sign-on against any Good-secured app. The GFE admin can configure user policies to allow GFE to delegate authentication to selected GD apps such as Good Access and Good Work.**

• Flexibility for third-party keyboard use*** • Bug fixes

* Requires IT to enable Touch ID mode

13


** Requires IT to enable single sign-on *** Requires IT to enable/disable use of third-party keyboards All new features require Good Mobile Control Server 2.6.2.


Email When replying or forwarding sent messages, the entire body does not load.

FIRST- 5943

Attachments Cannot open specific attachments due to low-memory warning.

FIRST- 6286

Policy Problems creating and importing XML rule files for email classification markings into the GMC.

FIRST- 6365

Email Cannot remove cached email address.

FIRST- 6599

Attachments Cannot play .wav file on iPhone from Good without headphones when ringer switch is set to silent.

FIRST- 6698

Calendar Calendar has shifted one day for all future months.

FIRST- 7629

Synchronization Device stuck in 'Starting Services' during a resync via GMC GFE Reset.

FIRST- 7708

Email When multi-select and Mark read/unread is used, currently highlighted message gets wrong indicator.

FIRST- 7725

Startup GFE hang on decrypting database (calendar processing).

FIRST- 7749

Email S/MIME emails get stuck in outbox.

FIRST- 7899

Calendar Meeting Info removed from Lotus Notes calendar.

FIRST- 7962

Email Deleted messages from Desktop client did not update to the device.

FIRST- 8280

Email Crash when switching from GFE to Good Access using a link from email.

FIRST- 8319

Email Can’t send mails from external Good Apps.

FIRST- 8449

Email Sending email by clicking the mailto links does not work.

FIRST- 8498

Voiceover Voiceover speaks not-localized text for header info when an email is selected in list view.

FIRST- 8533

Email Images in the message body of email1 is visible while opening email2 from iphone.

FIRST- 8599

Voiceover When new email arrives, VO focus is sent back to the top of the list of messages.

GFEIOS- 7818

Calendar When an indirect invitee via forwarding accepts the forwarded message request, the request is shown as "No Response."

GFEIOS- 8804

Voice-over Voice-over reads weekday title incorrectly in Month view.

GFEIOS- 9365

Calendar Calendar notification screen can't dismiss after tap on the URL in the notification event.

GFEIOS- 9385

Startup GFE is blocked on download screen after Authentication Delegation policy change.

GFEIOS- 9399

Startup Last selected 3rd keyboard is changed back to the default keyboard once force close and relaunch the GFE.

GFEIOS- 9401

Email Opening password-protected zip file in Compose view causes GFE to crash.

14



Startup Application gets stuck on startup screen after recovery caused by re-provisioning authentication delegate.

GFEIOS- 9549

Email When GFE delegates authentication to external application, S/MIME via soft token does not work.

GFEIOS- 9577

Email “Forgot password” bar is displayed above the keyboard in email compose view.


New in This Release

• Security Enhancement to address HTML Injection issue (CVE-2014-4925) which allowed a malicious email to cause a browser window to open automatically upon opening the malicious email, subjecting the user to a potential phishing attack. (FIRST-6954)

• Security updates


New in This Release

• 508 compliance Voice-over support for email • 508 compliance Voice-over support for calendar • 508 compliance larger-text support • Support for iPhone6/iPhone6+ resolution


Email Polish characters do not display properly if “% “is in the email.

FIRST- 6047

Calendar Not all calendar items sync to the device if before 1990.

FIRST- 6620

Email GFE crashes in the decrypting-database step.

FIRST- 6868

S/MIME Devices sometimes fail certificate lookup.

FIRST- 7401

Provisioning GFE on IOS gets stuck on “decrypting.”

FIRST- 7552

Email GFE crashes when processing more messages from the server.

FIRST- 7631

S/MIME Encrypted emails sometimes do not display correctly.

FIRST- 7727

Network Intermittent connection issues for email and secure browser.

FIRST- 8092

GMA GFE IOS Secure Browser keeps prompting for NTLM authentication.

GFEIOS- 8890

GMA After opening some web pages in Secure Browser, the app is not able to load email bodies in the email Detail View.

GFEIOS- 8791

GMA NTLM authentication will prompt twice when Kerberos authentication proxy is enabled and Remember Me is set to ON.

15



Voice-over Voice-over reads weekday title incorrectly in Month view.

Good for Enterprise (Good For Enterprise) – iOS v2.7.0 (Feature Release) (11/12/14)

New in This Release

• iOS 8 Compatibility • Support for iPhone6/6+ • Support for handling email address change for a user* • Better handling for limited recipients in an email/calendar invite during Reply All. Up to 32 recipients are

displayed. A message such as the following is displayed: “Recipients cannot be edited on the device. Updates will be sent to all recipients of the original email." (Requires GMM 8.3.0.12 or GMM 7.2.2.) For earlier GMM versions, a message such as the following is displayed: “Cannot send an update to all attendees in this meeting. Please edit the meeting from a laptop/desktop computer.”

• Disabled 3rd party keyboards * Requires Good Mobile Control Server 2.6, to be released in December, 2014, for support of Easy Activation. Requires Good Control Server v1.8.42 or higher and GD SDK iOS 1.9.4340 and Android 1.9.1162 or higher for support of GD app interoperability


Secure Browser Secure Browser Client authentication with SharePoint sites repeatedly prompt for login.

FIRST- 7712

Compliance Very infrequent, random false positive indications that a device was jailbroken.

GFEIOS- 8152

File Transfer File transfer from GFE to Polaris results in no file being transferred.

GFEIOS- 8443

Email [IOS8] GFE crash when swiping a grouped email for deletion.

Known Issues GMMSEXC -1264

Calendar When a user SMTP name is changed, it is shown under “Resources” when accepting/creating a message request from Outlook.

GMMSO- 1921

GMM Changing an SMTP address in a GMM environment and using “Reset GFE” from GMC causes GFE to be stuck in starting service.

Good for Enterprise (Good For Enterprise) – iOS v2.6.3 (Service Release) (09/17/14)

New in This Release

• Client issue resolved.


GFE iOS Client An issue causing GMM Server crashes was resolved.

16


Good for Enterprise (Good For Enterprise) – iOS v2.6.2 (Service Release) (09/10/14)

New in This Release

• Provisioning fixes


Provisioning Under rare circumstances, upgrading to v2.6.1 will cause a wipe with Reason Code 22.

Good for Enterprise (Good For Enterprise) – iOS v2.6.1 (Feature Release) (09/02/14)

New in This Release

• Bug fixes to support latest iOS8 Beta release • Security enhancements • Critical bug fixes


Logging Logging changes for debug issues.

FIRST- 5770

Startup Under certain circumstances device is stuck on "starting services."

FIRST- 5795

Calendar Display name of a meeting "Resources" is not being used consistently on calendar events

FIRST- 6277

Calendar Upcoming calendar events don’t show events except for those several days out

FIRST- 6382

Documents Unable to open file in zip file from document repository in GD application.

FIRST- 6503

Calendar Some one-day events are shown in the Good client as two-day events.

FIRST- 6932

Email Cannot send emails with attachments from file repository.

FIRST- 6937

Email Some mailto links are not properly filling in recipients for new emails.

FIRST- 7066

Email Sending email from GD apps using the GFE mail service may cause the GFE app to crash.

FIRST- 7333

Secure Browser Secure Browser accesses sites slowly in some cases. Browser code optimization.


Push Notifications Sound and vibrate notifications not being received by provisioned devices.

GFEIOS- 8028

Calendar Event detail screen displays automatically at reminder time, rather than at user request.

GFEIOS- 8049

S/MIME GFE crashes while replying/forwarding encrypted emails.

GFEIOS- 8124

Attachments Opening a specific xlsx file causes the Good app to crash.

GFEIOS- 8152

Attachments File transfer from GFE to Polaris (not in background) does not work.

17

https://jira.corp.good.com/browse/GFEIOS-7964







GFEIOS- 8170

Attachments GFE gets stuck at "Connecting" when trying to download an empty attachment.

GFEIOS- 8236

S/MIME In 3 of 10 cases, decryption fails for forwarded encrypted emails.

GFEIOS- 8275

Good Mobile Access PDF content is not displayed.

GFEIOS- 8285

Good Mobile Access In 2 of 5 times, GMA crash when accessing websites in 5 tabs at the same time.

GFEIOS- 8297

Attachments User is not able to open pdf files from zip file.

GFEIOS- 8299

Good Mobile Access Popover location is incorrect and does not display content when clicking on the sublink.

GFEIOS- 8306

Email Incorrect position of action sheet when using the trash icon in trash folder.

GFEIOS- 8316

Good Mobile Access “NTLM credential required” prompt is displayed twice in cases where the website contains sub-resources in which two different domains are trusted.

GFEIOS- 8319

Background Processing

GD app can't delegate authentication to GFE if URLScheme <bundle_id>.sc is missing.

GFEIOS- 8323

Attachments, Email "Take Photo" and "Choose Photo" options are missing if invoking attachment manager from top title bar of file viewer.

GFEIOS- 8325

Attachments, Good File Repository

Cannot play multimedia files within zip in Docs.


New in This Release

• New tour screen demonstrating how to change fonts size • IOS8 crash fix to provision GFE • UX change: Calendar bubble color change


Browser Users were not able to open GMA-unallowed websites in Safari. Note: For this fix to take effect on user devices, the administrator must refresh the relevant policy by making a change to its settings, saving the change, then returning the policy to the desired settings and saving again.


New in This Release

• UI upgrade to iOS7 look and feel • Sunday/Monday choice for Calendar first day of the week • Empty Good for Enterprise trash on the device • Choice of font sizes • Easy Activation

18

























Email [Domino] Device sends 60 copies of an email.

FIRST- 5587

Email [iOS7] Opening HTML attachment shows HTML code

FIRST- 5592

Calendar Calendar invitations allow accepting and changing old event after newest event is accepted

FIRST- 5601

Good for Enterprise Performance

Good for Enterprise application crashing during authorization.

FIRST- 5875

Domino Encrypted Email

Duplicate DEM email sent to both sender and recipient when bcc includes the sender and recipient.

FIRST- 5882

Good Mobile Access GMA displays error 11 on accessing any webpage (server is returning error "EGD_AUTH_DB_USER_NOT_FOUND).

FIRST- 5965

Interop Not possible to save document from Good for Enterprise to worksite mobility application from Good.

FIRST- 5968

Calendar Invitation acceptance notifications do not come to requester’s mailbox.

FIRST- 5970

Email Keyboard is covering text on Compose Email screen because application is not scrolling up correctly.

FIRST- 5981

Calendar Ipad shows some calendar events off by 1 hour.

FIRST- 6030

Email HTML email not rendering properly in GFE.

FIRST- 6078

Calendar Organizer calendar shows incorrect options when backend was Domino server.

FIRST- 6152

iPhone4/iOS7 Crash upon termination on iPhone4 (iOS 7).

FIRST- 6166

Good for Enterprise Performance

Random crash.

FIRST- 6240

Reminders Reminders-related crash.

FIRST- 6249

Calendar Phone numbers with a + in calendar cannot be called in iOS.

FIRST- 6270

Email The display name of the FROM field is empty in Email list view if the FROM value is the same as the user receiving the email.

FIRST- 6275

3rd Party app Cannot enter text into Rich Text Fields in Salesforce.com.

FIRST- 6276

3rd Party app Lookups fail on iOS 7.0.4 in Salesforce.com.

FIRST- 6288

UI iPhone 4 and 4s input box is covered by onscreen keyboard.

FIRST- 6318

Email Good for Enterprise iOS client logs do not capture the initial letters of subject of emails when Conversation view is ON.

FIRST- 6642

Email When sending a URL through a meeting invite that has a space, the URL is cut off.

FIRST- 6776

Contacts Good for Enterprise client not syncing contacts with Address book on iPhone 4 and IOS 7.1

FIRST- 6806

Contacts [iOS 7.1, iPhone 4] Sync with handheld being disabled unexpectedly, frequently.

FIRST- 6981

Calendar Calendar entries are missing

19







































UI Good for Enterprise buttons are colored incorrectly after an attachment has been saved to Good Share.

GFEIOS- 6781

UI Documents button and Export/Trash icon change incorrectly to gray when clicking the Export icon and then clicking the Cancel button.

GFEIOS- 7001

Email Out of Office settings are lost upon device reprovision.

GFEIOS- 7011

UI After the following sequence of actions, all Good for Enterprise buttons will be grayed out: set a Good for Enterprise password, select a URL, respond to the prompt to select a default browser, move Good for Enterprise to the background and then back to the foreground.

GFEIOS- 7124

Easy Activation Incoming call is rejected by Easy Activation process.

GFEISO- 7635

Calendar Duplicate events are displayed on the device when edited recurring meetings are accepted on the device.

GMMSO- 1338

Calendar Calendar event status is not in sync on the device after accepting a meeting request with the option “no response” selected using Outlook on a Mac.


New in This Release

• Good Access integration. When both Good Mobile Access (GMA) and Good Access or other recognized ISV third-party secure browser are present on the device, the user is prompted to choose which browser to use when clicking on a URL link in Email, Calendar, or Contacts. An option to designate one of the browsers as default is also provided; the default can be changed later in Preferences.

• Email can be composed to a recipient by clicking an email address link in a Good Mobile Access (GMA), Good Access, or other recognized ISV third-party secure browser web page.

• Improved background email sync utilizing iOS 7 Multitasking Enhancements (aka Background App Refresh) from Apple. Requires iOS 7.0 or greater.

• Initial device provision/resync fetches 500 emails instead of 100. New preference allows fetch of additional 500 emails at a time from selected subscribed folder (Exchange only).

• Dutch language support.


Security Crash while attaching file from Good Share to GFE.

GFEIOS- 5870

Email Subject line is missing the first character after upgrade.

GFEIOS- 5991

Contacts Contacts root folder can be un-subscribed.


What’s New

The issues listed below are resolved in this service release.

20











Camera If the File Repository is disabled by policy but access is granted to the device camera, a camera icon should be displayed on the attachment page; this icon is missing.

FIRST- 5922

Calendar In weeks that cross into a new year, the date displayed in Day view may be incorrect.


New Features

Improved Calendar UI

• Cleaned up, sleek interface • Calendar week scroll bar • Quick create calendar event option

Calendar improvements for business users • Reply to meeting organizer or reply all to all meeting attendees from calendar event * • Forward calendar event to another * • Added list and week views

Enhancement integration with Good Share ** • Add attachments to emails directly from Good Share • Multi-select attachment support

Secure Browser Pop Up Support

• Browser now supports pop ups Support for conversation threads

• Grouped by subject • Grouped by conversation ID *

* Requires Good Mobile Messaging Server (Exchange MAPI) v7.2.x ** Requires Good Share v3.x

GMC Debug Setting

From this release of Secure Browser onward, the Secure Browser debug commands (for example, debug://policyprint) will not function by default. To enable the debug commands, a new GMC setting is required: Under a device’s Good for Enterprise policy set, on the Good Mobile Access (Secure Browser) page, a new string must be added to the “Allow access to the following Intranet domains” list:

enabledebugcommands.gmm.good

Once this updated policy syncs to the client, the debug commands on GMA will function as desired.

21



UI Good for Enterprise client compose or reply email screen adds a blank row when changing keyboard from Chinese to English.

GFEIOS- 3208

Calendar Calendar event details are not displayed after selecting View Event from Good for Enterprise client password entry screen.

GFEIOS- 3435

Email Good for Enterprise client may crash after adding a double byte character to the email body when the email body is already at the maximum allowed character count.

GFEIOS- 3578

Localization Email attachment manager labels overlap when zip files are viewed in languages other than English.

GFEIOS- 3632

Logging Good for Enterprise client may crash when send log action is cancel during the creation of a feedback email.

GFEIOS- 3670

Email Email attachment manager add file button is incorrectly displayed if the GMC policy blocks sending a file by size.

GFEIOS- 3699

Calendar A meeting that spans two days incorrectly displays as one all day event in the Good for Enterprise client Calendar.

GFEIOS- 3774

Calendar Modifying an accepted meeting Show As status in Outlook to tentative incorrectly displays on the Good for Enterprise client as tentatively accepted.

GFEIOS- 3775

Calendar Meeting requests sent to an Exchange personal distribution list are not received by invitees.

GFEIOS- 3915

Email Good for Enterprise client is incorrectly sending an identifier rather than a name when recipient is an Exchange personal distribution list.

GFEIOS- 4005

Email Unable to delete a Domino meeting invitation that has been updated from the Good for Enterprise client Trash folder.

GFEIOS- 4103

Preferences Domino Out of Office auto response is truncated on Good for Enterprise client when the total size of the auto response is 1.38 KB.

GFEIOS- 4369

Calendar Good for Enterprise client displays an Exchange recurring event date range as one day shorter then scheduled in the event detail.

GFEIOS- 4537

Email The top right buttons in iPad email view are active in an empty folder after cancelling compose email screen.

GFEIOS- 4673

Calendar Exchange recurring meeting series invite is shown as Out of Date after updating a single occurrence of the series.

GFEIOS- 4790

Calendar The from information is not included in the original data section when Reply or Reply All from a calendar event detail.

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GFEIOS- 4793

Calendar Calendar event buttons for the invitee are not available in the event detail reminder view after viewing an event from an event reminder on an iPhone.

GFEIOS- 4865

UI Upper right icon touch is offset on iOS 7 (Apple issue).

GFEIOS- 4887

Contacts Contact data can incorrectly be selected during search process on iOS 7 (Apple issue)

GFEIOS- 4945

Email Conversation thread count is shown as 0 when conversation threading is enabled during search process.

GFEIOS- 4971

Email Unicode special characters are incorrectly displayed as symbols.

GFEIOS- 4998

UI Black screen may be displayed after launching Good for Enterprise client.

GFEIOS- 5024

Sync The Good for Enterprise client may crash on password entry.

GFEIOS- 5616

Push Notifications Good for Enterprise client badge number increments incorrectly.

GFEIOS- 5692

Email Edit icon is missing when folder name is greater than 16 characters.

113254, GMAIOS -502

Secure Browser Trying to view a large pdf file may cause the application UI to be frozen for a few seconds while the file is being downloaded. UI will unfreeze after the file is fully downloaded.

GMAIOS -783

Secure Browser Switching from WIFI to 3G may cause the Good for Enterprise client to crash.

GMAIOS -793

Secure Browser Reproducible crash on initiating a file download when the file save was cancelled in a previous download attempt.

FIRST- 4042

Calendar [Domino] Calendar not syncing.

FIRST- 4116

Email Signed Emails are not reporting accurate "signed" times.

FIRST- 4490

Editing Auto correction with new Good App.

FIRST- 4498

Connectivity iPad device stops synchronizing and requires a reprovision.

FIRST- 4564

Password Password policies react differently on iOS and Android.

FIRST- 4570

Connectivity iPhone Secure browser receiving connection error 10.

FIRST- 4593

Connectivity Reprovisioning required to recover Good for Enterprise operation.

FIRST- 4627

Memory [Domino] [iOS R6] Good for Enterprise crash with low memory.

FIRST- 4682

Calendar [Domino] Calendar Notification received when a user is accepting or rejecting a meeting are not synched to the Notes client trash bin after deleting them from the device.

FIRST- 4686

Editing Able to copy and paste outside of Good with 3rd party app via Clipboard Manager and History.

FIRST- 4704

Password When the password expires you can reuse a previous password by entering it in 3 times.

FIRST- 4805

Email Email truncation issue in previous Prevue release.

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FIRST- 4852

Tasks Synced tasks are turning on reminders in Outlook.

FIRST- 4901

Connectivity Ipad connectivity issues.

FIRST- 4963

Email [Domino] Messages failing to send to addresses not in the address book.

FIRST- 5032

Connectivity Connection problems via the Good for Enterprise client application.

FIRST- 5049

Calendar When one instance of recurring event is canceled, can't tell which instance it is.

FIRST- 5053

Contacts Good contacts being used in device dialer.

FIRST- 5310

Email When an email with attachments is forwarded and the user chooses to not include them, email gets stuck in Drafts.

FIRST- 5318

Editing After downloading doc, when navigating away and back, doc is not displayed

FIRST- 5323

Policy [Domino] Button is disabled by policy but is not grayed out.

FIRST- 5056

Security Bug fixes with Auth-Delegation with GD Apps


New Features

• This service release provides minor enhancements to improve battery life in some situations. Good for Enterprise – iOS v2.2.3 (Service Release) (09/13/13)

New Features

• Security enhancements

• Support for iOS7 Beta compatibility. This is required for continued support of such Good for Enterprise Client features as the following when upgrading the device to iOS7:

o “Open in” with GoodShare and other ISV applications (see following section) o Authentication delegation o Calendar conference dialer o Proper rendering of various UI artifacts

Use of GD Apps with Good for Enterprise and iOS 7 Beta

• GD users must upgrade their GD apps to be compatible with GD version 1.4.4079 or above before upgrading their device to iOS7. Otherwise, their GD apps will be locked after the iOS7 upgrade.

• Only GD version 1.4.4079 apps are supported on iOS7. • Good for Enterprise 2.2.3 is required for use with GD apps. GFE2.2.2 will return an error such as

“Access Blocked… auth app is not installed….. com.good.gmmiphone.enterprise” when provisioning GD apps.

• Users may receive an error such as “Access Blocked… auth app is not installed….. com.good.gd.gfe” when provisioning a GD app. Workaround: bring Good for Enterprise to the foreground several times before provisioning the GD app (GD-2199).

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Email Good for Enterprise is unable to distinguish between embedded images and regular attachment when HTML is off and therefore does not prevent modification/deletion on forward.

FIRST- 4999

Email Main email list view contains extra section headers.

FIRST- 4682

Calendar Calendar notifications received when a user is accepting or rejecting a meeting are not synched to the Notes client trash bin after deleting them from the device.

GFEIOS- 4205

Conference Dialer Conference dialer from Calender events does not display correctly on iOS 7.

GFEIOS- 4701

Email Unable to enter password for encrypted zip file attachments on iOS 7.

GFEIOS- 4792

Email Up and down arrow is not displayed in email detail view on iOS 7.

GFEIOS- 4865

UI Upper right icon touch is offset on iOS 7 (Apple issue).

GFEIOS- 4897

Email Cancel button in camera action item is nonresponsive in area that overlaps the attachment bottom tool bar.

GFEIOS- 4971

Email Unicode special characters are incorrectly displayed as symbols.


New Features

GMA (Secure Browser) performance improvements in the areas of:

• Network reliability and reduction of network errors, • Speed of initial connection to GMM Server • More efficient use of established network

Issues Resolved Secure Browser Reduction of certain network errors when user tries to load

another web page five minutes after loading a page, regardless of putting the Good for Enterprise client in the background.

GMAIO S-645

Secure Browser Crashes seen when using GMA to load various websites.

GMAIO S-663, GMAIO S-694

Secure Browser Fix for intermittent connection errors as a result of “Error-2” issues. Also improves the thread safety of Session4.

GMAIO S - 688

Secure Browser A crash in ProxyClientConnector has been fixed which occurred when the user launched the Good for Enterprise app and selected the GMA tab.

GMAIO S-735

Secure Browser Addresses issue when attachments and GMA cannot connect until an application restart.

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Known Issues

Issue ID

Feature/Component Description

GMAIO S-714, GMAIO S-672

Secure Browser Users may see “Error -2” or “Error 10” errors when trying to load a webpage after initial provisioning and also when they leave the GFE/GMA application to use different applications on the device and put the GFE/GMA application in the background for several minutes. The workaround is to wait a few seconds to load the page again or restart the Good for Enterprise app.

Good for Enterprise – iOS v2.2.1.1591 (Refresh) (05/27/13)

New Features

Good for Enterprise – iOS v2.2.1 Prevue GE refresh release addresses customer-reported and known issues.

Issues Resolved 113342 Compliance Manager Good for Enterprise client that was out of compliance under

certain circumstances does not report itself as being back in compliance.

114103 Email Moving emails on Domino email server is not correctly sync’ed to the Good for Enterprise client.

114785 Contacts Good for Enterprise client database unable to clear GAL search records which caused the Good for Enterprise client to stall.

115921 Email Email silently saved to Drafts folder due to server-side sending errors.

Good for Enterprise – iOS v2.2.0.1575 (Feature Release) (04/29/13)

New Features

Good for Enterprise – iOS v2.2.0 feature release provides the following features and addresses customer-reported and known issues relating to use of the Secure Browser.

• Pull to Refresh performance enhancements • Instant viewing of saved ZIP files • Send us your Feedback through Preferences • Customizable Email Classification Markings • User storage space for email increases from 10MB to 50MB (refer to Aging Policy and Memory Footprint for

more). Requires a fresh install of Client 2.2, not an upgrade. New in Good Mobile Access (Secure Browser):

• Tab browsing – Ability to open up tabs for more efficient browsing of multiple web pages. (Up to 5 tabs on IOS devices except for IPhone 3GS, iPad1, and Ipod Touch earlier than 4th generation, where a maximum of 2 tabs can be opened.)

Note: Some new features in this client version may require the latest Good Mobile Messaging Server and/or Good Mobile Control Server to function correctly. Any such features will not be displayed in the Good for Enterprise user interface if the user’s device is connecting with an older GMM/GMC.

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Good Mobile Access (Secure Browser) User Experience Changes The progress bar on the Secure Browser is no longer used to indicate status of a web page loading. On iPhone/iPod Touch devices, the device activity indicator can be used for indicating when GMA is loading new web page-related content. On iPad devices, there are downloading indicators on the top left corner of each tab. If a user clicks on a link, the browser’s top menu bar is displayed to the user after the page has been loaded. A user can also see the browser navigation bar by tapping on the top of the main browser screen.

With Client v2.2.0, the user will no longer be prompted for permission to use the Unique Device Identifier. If the user performs a factory reset (erases all device content and settings), their PIN, even if set not to expire, cannot be used to reinstall GFE.

Issues Resolved

102708 Calendar Editing an appointment to All Day event creates two full days event on the next/previous date.

102788 Calendar Random Client crash during Calendar sync operation. 104461 Calendar [iOS6] “Cancel” button label is cut off on “add a conference code?”

popup. 107592 Calendar When viewing Calendar, clicking the advance button randomly will

pushes user back to the previous month rather than moving to the next

109581 Calendar Delegator can’t receive invitation of message request when message request is sent to both manager and assistant.

109633 UI The input box can’t display completely when rotate screen to landscape mode after client is locked out

109770 Email Fax Numbers from Outlook show as Business Fax but show as Home Fax when synched in Native Contacts.

110019 Email Good for Enterprise fails to decrypt database. (random). 110285 UI The meeting information is truncated in email detailed view if

double-bytes symbols were used. 110837 Email Bad Rendering performance for certain complex pdf files. 110900 Email Edit button is not disabled when opening an empty folder. 110938 Email The Cancel/Send buttons on Compose are missing after multiple,

rapid rotations of the screen on the iPad OS5.x 110952 UI Folder select prompt appears unexpectedly on top of toolbar in

email detail view. 111259 Secure Browser Cache not getting cleared up. 111774 Email Crash occurs when viewing pictures in landscape mode. 112233 Email [iOS 5.x] In rare cases, when moving to a folder other than the

Inbox, the “Inbox” folder name is displayed for the new folder. Additionally, swipe-to-delete in the email list view may cease functioning. Workaround: upgrade the device to the current iOS version.

112272 Email Localization Improvements for large draft files. 112998 Email Client Crash under rare circumstances when opening a specific

PPT file. 113339 Secure Browser Sometimes, users may get several invalid SSL server certificate

warnings for a host (website) if a web page has sub-resources (i.e., images) from the same server that Good Mobile Access cannot verify as being valid.

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New Features

Good for Enterprise – iOS v2.1.5 service release addresses customer-reported and known issues relating to use of the Secure Browser.

Issues Resolved 110398 Secure Browser A “Connection error (SSL)” was sometimes displayed when a user

attempted to access an SSL website. Refreshing the page dismissed the error.

110834 Secure Browser Web pages were sometimes displayed incorrectly (missing graphics) if some components on the page were hosted on servers requiring a connection to be constantly re-established (absent or low http keep-alive setting).

113301 Secure Browser Users were unable to access web sites that accepted (but did not require) client certificate authentication.


New Features

Good for Enterprise – iOS v2.1.4 service release addresses customer-reported and known issues relating to use of the Secure Browser and the transfer of files between Good for Enterprise and Good Dynamics applications.

Issues Resolved 110839 Secure Browser Users may see redundant warning prompts related to SSL server

certificate validation even after electing to continue to connect to (trust) a host for which Good Mobile Access had previously displayed a SSL server certificate warning. This occurs when the host is behind a load balancer.

112830 Secure Browser Anchor tags cause HTTP 404 errors when a web proxy is used. Good for Enterprise – iOS v2.1.3.1513 (Service Release) (02/20/13)

This service release corrects an attachment issue. Good Mobile Access (Secure Browser)

Usability Good Mobile Access (Secure Browser) on IOS version 2.1.3 checks for the validity of SSL server certificates. Self- signed certificates are not supported unless the root certificate of the SSL certificate is in the device keystore. If the root certificate is not in the device keystore, users may see certificate validation prompts to either Cancel or Continue to access the website. If the user tries to access a website (e.g., www.good.com) behind a load balancer and is passed to different hosts with distinct hostnames (e.g., www1.good.com, www2.good.com) and self-signed certificates, the user may see a certificate warning prompt for each host behind the load balancer. Workarounds:

• Have the SSL server certificate be signed by a certificate authority with a root certificate pre-installed on IOS 5/6 devices: http://support.apple.com/kb/HT5012?viewlocale=en_US&locale=en_US.

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http://www.good.com/

http://support.apple.com/kb/HT5012?viewlocale=en_US&locale=en_US


• If Good Management Control’s Mobile Device Management feature is being used already, deploy the root certificate to the device keystore by creating a wifi (Enterprise) profile.

• If the customer chooses to turn off this security feature, in Good Management Console add the keyword, disablecertwarning.gmm.good to the “Allow access to the following Intranet domains” list within the Good

If the user elects to “Continue” onto a website after the warning, that user’s preference persists after the Good for Enterprise client restarts or is upgraded. If the user selects “Cancel” after being prompted, Secure Browser will prompt the user when the user goes back to the website again.

Issues Resolved 94911 Public Certificate A recipient’s public certificate will not be found if the recipient is

picked from the GAL search results when sending an encrypted email, even if the certificate has been saved in Contacts.. The user must choose the recipient from his/her Good contacts to compose and send an encrypted email to the recipient.

105141 106805

Email Message arrival out of order; email headers not displaying correctly.

111843 Attachments Attachments sometimes hang during download, in “Connecting…” state.

Good for Enterprise – iOS v2.1.2.1510 (Feature Release) (02/04/13)

Note: For users who installed 2.1.0 instead of 2.1.2, Apple push notifications will not work when the Good for Enterprise Client is not running. For users who installed 2.1.1, note that 2.1.2 includes security enhancements.

New Features

Good for Enterprise – iOS v2.1.0 feature release includes new features and addresses customer-reported and known issues.

• Email o Dramatically improved delivery performance for new email to the user’s device Inbox o Email list “Pull to Reconnect” feature: reconnects device to Good Operations Center

• iPhone 5 o Full screen-resolution support

• iOS Notifications - Separate sound settings o Allow users to specify separate custom sounds for push email and calendar notifications o Separate push notification settings for turning on/off email badge, sound for email, and sound for

calendar reminder o Note: Currently for Exchange customers only. Requires the latest Exchange infrastructure (GMC

2.3.0, GMM 7.1.0) • Dynamic toolbar Calendar icon displays current date • Domino Out-of-Office support – Allows the user to set the start and end dates out of the office. Note:

This feature requires the latest Good for Enterprise Domino server (GMM 7.0.2). • Good Prevue (Priority Access) (refer to the Prevue GA Priority Access Planning Guide for details) • Ability to control Siri dictation via a GMC Messaging policy (requires GMC 2.3.0) • Good Dynamics: Support for Single Sign On between Good for Enterprise and Good Dynamics applications

- AppKinetics Integration; Good for Enterprise authentication delegation; secure data transfer (save/send) between Good for Enterprise and any GD app

• Domino encrypted email (Phase II) (support for creating, forwarding, and replying to encrypted email) • Localization: Portuguese (Brazilian) and Japanese

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• Hebrew support: During email composition, Hebrew characters are supported in right-justified format; recipients will received the email in left-justified format. (Android OS 2.3 to 4.0; higher versions contain this support within the OS.)

New in Good Mobile Access (Secure Browser):

• Compliance with “Disable Redirect to Native Browser” policy – IT admin may set a policy to not allow redirecting the user to Safari. If the website is not part of the allowed list, then the end user will see the prompt “The website you are trying to access is blocked by IT security policy”. (Requires GMC 2.3.0)

• Compliance with blocking of Non-fully qualified domain (NFQD) policy - On GMC 2.3, IT Admin may set a policy to not allow users to get to non-fully qualified domains. (Requires GMC 2.3.0)

• SSL Server Certificate Validation – For added security, GMA will alert the user if the SSL server certificate on the server is not valid (i.e. expired). GMA will allow a user to decide to continue with accessing the website.

• Compliance with policy to disallow access to websites with non-valid server SSL certificates - GMA will comply with the new GMC 2.3 flag, which can block accessing websites with invalid SSL server certificates.(Requires GMC 2.3.0 server)

• Save Files From Websites to Docs Repository – Download files (office documents, pdfs, and media files) to the Docs repository of Good for Enterprise app.This requires GMC File Repository policy to be Enabled.

• Open Files from Websites via 3rd Party Apps (Good Dynamics applications) – Be able to open files (office documents, pdfs, and media files) using Good Dynamics and other third party applications based on IT policies. This feature depends on policies set in GMC.

• SSL client certification authentication – Support mutual authentication using SSL client certificates (soft token). Currently for Exchange customers only. Requires the latest Exchange infrastructure (GMC 2.3.0, with Self Service Portal and GMM 7.1.0).

• Support for Phone Number Dialing and Email Compose from websites - Phone numbers and email addresses on websites are now highlighted and actionable (for making phone calls and email compose via Good for Enterprise)

• Better URL/progress bar user experience - GMA will display the URL progress bar when user clicks on a URL on a page.

• Additional Kerberos Configuration Support - Support for additional Kerberos configurations. Refer to the Good Mobile Access (Secure Browser) Guide for details.

Issues Resolved 103691 Secure Browser Corrects problem with clearing the cache when a web server

sends an http POST redirect. 104376 Statistics Some errors appearing in iOS statistics report. 104739 Security Device or application crashes in the middle of a save state can

cause a handset to be wiped under Reason Code 13. Reason Code 13 should only be triggered in the event of a jailbreak.

105248 UI Documents and Camera buttons missing from attachments screen on initial install.

105357 Email BCC recipients visible on emails when sent from older Good for Enterprise Client (1.9.10.1360) to newest (2.0.1.x) on older GMM servers.

109033 Proxy Settings User is able to edit device proxy settings using a debug command.

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Good for Enterprise – iOS v2.0.3.1464 (Service Release 2) (11/09/12)

Good for Enterprise – iOS v2.0.3 service release addresses customer reported and known issues. There are no new features in this release. Key issues addressed include:

• For iOS 6, Good for Enterprise crashes and disables sync of Good for Enterprise contacts to the iOS contacts app when a user selects “Deny” when prompted for permission to access Contacts

• For iOS 6, the “Move” and “Delete” buttons disappear after tapping “Edit” to delete multiple emails from the inbox. Individual emails can still be deleted using the swipe delete button.

• Customer-specific issues and enhancements

Issues Resolved 96822 Email Corporate groups do not show up when searching Corporate

directory without Internet address. 102051 Secure Browser Secure Browser pages do not display correctly because the

correct page body length is not returned. 103293 103294

Disclaimer Screen Send or Save pop-up displayed over Disclaimer screen.

104094 Email (Domino) Device crashes after upgrading to 2.0. 104189 UI The app will crash if the user taps “Accept” on the Disclaimer

screen a second time after entering a password and while the app is loading.

104828 Compliance The Good app causes an MDM compliance error via the Application Exceptions rule.

105084 105146 105150

Contacts [iOS6] Client exits at startup after displaying a warning, when the user has turned off the device privacy setting (“Don’t Allow”) for Good while the Good preference for “Sync with Device” is turned on. Restarting the Good app turns off “Sync with Device” and the app behaves normally. Workaround: turn on the device privacy setting for Good.

105105 105249

Email [iOS6] Tapping Edit in the Inbox a second time, after using the Edit screen to delete emails, causes the Move and Delete buttons to disappear. Individual emails can still be deleted using the swipe Delete button.

105357 Email [Domino] Missing recipients in BCC field. 105425 Tasks [iOS] GMM receives multiple task Save messages even when task

is unchanged. 105416 Calendar Calendar sync issues 105518 GMA GMA is not using 31ubject31 and is defaulting to NTLM when the

URL contains hosts without any domain. 105553 Email (Domino) Able to circumvent “Do not allow data to be copied from

Good application” security setting. 105570 Email iO6 crashes when attempting to open password-protected pdf

attachments. 105662 Copy/Paste Clipboard Exposed even though policy set does not allow copy

and paste to or from Good for Enterprise Client. 106000 Performance iOS 6 users may experience random crashes. 107198 Logs Noisy client log entries affecting supportability. 107701 GMA When a cookie is deleted with JavaScript in the Good Secure

Browser, it is still sent to server.

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--- Contacts Customize message in IOS6 alert to Allow/Deny access to native Address Book.

Good for Enterprise – iOS v2.0.2 (Service Release 1)

Good for Enterprise – iOS v2.0.2 service release addresses customer-reported and known issues. There are no new features in this release. Version 2.0.2 is also certified for iOS 6 and iPhone 5. Key issues addressed include:

• Contact sync from Good for Enterprise app to iOS contacts app randomly becomes disabled

• Preferences option to sync the Good for Enterprise contacts to the iOS contacts app can become grayed out or disabled randomly

• The Good for Enterprise application may crash when downloading a zip file from an email or calendar appointment on devices running iOS 6

• Good secure browser Kerberos authentication enhancement: Auto detect the realm for Kerberos authentication so users don’t have to enter the fully qualified Added Secure Browser Changes.

Issues Resolved Provisioning Device Identifier value, UDID or random ‘k’ value assigned if a

user selects Deny, is visible during OTA in the Welcome screen and in the Preferences About screen in order to provide an IT Admin the ability to locate a user’s device in a GMC.

Calendar The number of requests sent by the Good for Enterprise client during the client upgrade process is reduced for Calendar events with attachments.

102834 Contacts Contact sync from Good for Enterprise Client to device native contacts randomly becomes disabled.

103016 Sync Good for Enterprise client may crash when brought to the foreground after being in the background for longer than 10 minutes.

103027 Contacts The Preferences option to sync the Good for Enterprise contacts with the device native contacts can become grayed out/disabled randomly. Workaround: Force exit from Good on the device (remove the Good icon from the multitasking toolbar), relaunch Good, and manually turn on the option.

103175 103652

GMA GMA cookie issues addressed.

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103379 Attachments Attachments error code 13 may randomly occur when downloading attachments. Workaround: Force kill the application and restart.

103457 S/MIME Performing a smartcard setup from Preferences is not working when the password policy is CAC PIN.

104287 Attachments Good for Enterprise client may crash when downloading a zip file from an email or calendar event on devices running iOS 6.

104800 Contacts The Preferences option to Sync with Device may falsely report that the device is already syncing contacts to another account even though no other accounts are currently syncing to the device. Note that this message will still displayed in iOS 6 if the device Good privacy setting is OFF and the user tries to turn Sync with Device on in Good Preferences. (Refer to “Updated to iOS6 – Known Issues in the section below.)

Good for Enterprise – iOS v2.0.1 (Priority Update)

Good for Enterprise – iOS v2.0.1 addresses three issues present in v2.0.0. There are no new features in this release. These are the issues addressed in Good for Enterprise v2.0.1:

• Stalled Domino synchronization - Domino end users in some cases experienced sluggish or stalled synchronization when upgrading their devices to v2.0.0. v2.0.1 resolves this problem.

• Contact Notes field truncation - The Contact Notes field would be truncated in Exchange Outlook and Domino Lotus Notes when a user had more than 4KB (Exchange) or 2KB (Domino) of data in the Contact Notes field. The service release prevents the truncation by not synchronizing changes to the Contacts during upgrade. Good Mobile Messaging Server hotfixes for Exchange and Domino prevent truncation of the Notes field by not allowing synchronization of the Notes field on a contact where the currently saved notes on the server are larger than the 4KB/2KB limit.

• Lotus Notes Group Contacts issue - Group Contacts were incorrectly moved to My Contacts on the Domino server and in the Lotus Notes application.

Updating to iOS 6 – Known Issues

Contacts Message Dialog Box Prompt When users upgrade to iOS 6, they will be prompted with the dialog box shown below. The dialog box appears due to new privacy settings introduced in iOS 6 and occurs upon initial launch of the Good for Enterprise application after upgrading to iOS 6.

Selecting OK will allow the Good for Enterprise contact sync feature to continue functioning if enabled by the user in the Good Preferences tab (Contacts – Sync with Device). For users who select Don’t Allow, the Good for Enterprise contact sync feature will not sync contacts because it will be prevented by the new iOS privacy feature. Choosing “Don’t Allow” will set the device Good Privacy setting to Off (this is a new iOS privacy feature) and turn off the “Sync with Device” setting in Contacts Preferences in the Good app; choosing “OK” will set the device privacy setting to On and will allow Good to sync to the device if contact sync is enabled from within Good. In either case, the Good app will then start up and run normally. If the device privacy setting for Good is Off and the user then attempts to turn on “Sync with Device” in Good Preferences, the operation will not be allowed. The message displayed may be confusing, and will be updated

33


in a future release: “Your device is configured to synchronize contacts using another applications. Disable contact synchronization from device Settings before enabling this option.” The user can turn off “Sync with Device” in Good even if it is set to On in the privacy settings. If the user at any point turns off the device Privacy setting for Good while it is set to On in Good Preferences, Good will start up, display an error dialog, and exit when the user clicks “OK.” The user can launch the Good app again and it will then start up with “Sync with Device” set back to Off. Setting the device Privacy setting for Good Contacts to On avoids this issue. (See also the following section, “Good Client Application Exit.” Note: If the user’s native contacts contained a Good group with contacts before upgrading to iOS 6, that group and its contacts will persist after the upgrade, even if the device privacy setting is set to Off using the “Don’t Allow” button.

Good Client Application Exit If the Good Mobile Control policy “Messaging -> Contacts -> Enable access to Good Contacts” is unchecked (disabled) and the user selects “Don’t Allow” when prompted by the initial dialog box, the Good app will exit. Retrying the Good launch will have the same result.

Workarounds:

1. Selecting OK on the dialog prompt will allow the Good Client application to function normally, without enabling contact sync with the device.

2. Enabling the Contacts Privacy setting in the native device settings for Good by setting to “ON” (unless the GMC password policy is enabled).

Note: These workarounds do not work for users on iPhone3GS upgrading from iOS 5.1.1 to iOS 6.0, when selecting “Don’t Allow.” Freshly provisioned users already on iOS6 on any iOS device can use the workarounds.

Photo Gallery Prompt Note: The following feature requires Good Mobile Control 2.2.0.299 or later and Good for Enterprise Photo Gallery Use feature to be on. In iOS 6 a privacy setting is created for Good Photos in the device settings. Accessing the device photo storage from the Documents tab or by composing an email with attachment will display the following prompt.

Selecting “OK” will allow the Good for Enterprise Photo Gallery Use feature to operate normally. Selecting “Don’t Allow” will deny user access to the native photo gallery. If “Don’t Allow” is selected and the user desires to use the photo gallery, the Photos privacy settings for Good will need to be turned “ON” in the native device settings.

Good Client Application Crash Opening Zip File Attachments The Good client application will crash when opening a zip file attachment. There are no known workarounds and users will need to open zip file attachments from their desktop. Good will be issuing a fix in the next iOS Service Release.

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“Move” and “Delete” Buttons Disappear After Editing in a Folder The “Move” and “Delete” buttons will disappear when attempting to “Edit” in the mail folder under the following circumstances:

• In a folder (Inbox) select “Edit”

• Select any item(s)

• Select “Delete” and confirm the deletion

• Select “Edit”

After performing the steps outlined above the “Move” and “Delete” buttons will disappear. Workaround: The Good client application will need to be restarted by force-closing the application (that is, the user will need to double-tap the menu button on the device, press and hold the Good icon, and close).

Other iOS 6 Issues

• The “Cancel” button label is cut off on “Add a conference code?” pop-up. • Client crashes after opening an attachment zip file.

• When the Good app is brought back from the background, the connection/download status for any large zip files is not displayed.

Support for iPhone 5

This release supports iPhone 5. Note that iPhone 5 displays the Good app in letterbox (landscape) and pillar box (portrait).

External (Linked) Images within HTML Email

Note: This section applies to Good for Enterprise iOS client version 2.0.1, but not to version 2.1.0 and higher. For iPad 1, iPad 2 and iPad 3 devices running Good for Enterprise iOS client version 2.0.1, external (linked) images within HTML email may be displayed in the Good app as question-mark icons. When the GMA Secure Browser feature is enabled, it blocks the transmission of all images from sites that have not been specifically white-listed in the GMC policy used by the device. This blocking occurs in iPad devices even when Secure Browser is not enabled. To allow the display of linked images in HTML email, add the domain routesubresources.gmm.good to the GMC Secure Browser policy whitelist. To do so:

1. In GMC, navigate to the policy that is applied to the device. 2. Navigate to the Plugin Policies > Good Mobile Access (Secure Browser) page. 3. Add routesubresources.gmm.good to the “Allow access to the following Intranet domains” field. 4. Click Save. The policy change will be automatically applied to all devices currently using the policy.

If GMA Secure Browser is not enabled, enable it in the GMC Settings tab. Then enable it in the handheld policy to be used by the devices, and add the domain routesubresources.gmm.good to the policy whitelist following steps 1-4 above. When the Secure Browser icon is displayed in the Nav Bar, the user should tap it, and at the prompt enter a network credential to authenticate with GMA; then close the Secure Browser.

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Good for Enterprise – iOS v2.0.0

New Features

• User Interface Facelift with Bolder colors, new icons, new start-up screen, and many great changes to make the Good client more appealing and friendly than ever.

• Customization of Navigation Bar: Customize the order of icons on your Good client’s navigation bar to accommodate best how you want to use Good.

• Calendar Attachments1, improving users’ calendar experience. • Tasks and ToDo’s Manager1: The best way to easily organize your tasks with minimal effort. You can

quickly create, view, and edit tasks and navigate between different task statuses with minimal number of taps. (Recurrent tasks are not supported in this release.)

• Contacts Sub-Folders2: View contacts’ groups (folders) from your Exchange Outlook in your Good client.

• Support for *MSG File Attachments in Emails2: Mobile users can now open, view, and save *MSG attachments in Good client (plain text only)

• Secure Photo Capture and Attachment3: Need to quickly photo-scan sensitive notes from the white board? Now you can take a photo securely from within your Good client, attach it to emails, and even save it in Good File Repository! You can also attach photos from your device’s photo gallery and email them securely using your Good client.

• Good Mobile Access – Secure Browser Improvements and New User Experience3: New secure-browser design with unique title and navigation bars and a home button icon to enhance user experience. In addition, added support for Kerberos, HTML5, and websites’ pop-up windows.

• Email Classification Marking3: Easily classify and mark emails to promote security awareness and address regulatory requirements

• File ‘Import-Only’ Policy3: Enhanced security controls for IT admins; specify whether users can only import but not export files to 3rd party document handling apps from Good client (this is an extension to the File Handling Policies introduced in Q4, 2011)

• Domino Encrypted Email4: Adding support for reading of Domino-encrypted emails.

• Support for More iOS5 MDM Capabilities3,5: Volume Purchase Program, application blacklist and whitelist, and password configurations for more WiFi enterprise network types.

• Enhanced App Distribution Capabilities3: Increase app management efficiency with new app- management tools for IT admins.

• Danish Language Support Footnotes:

1. This feature requires upgrading to the new Good Messaging Server software for Exchange or Domino—targeted for availability prior to the client release.

2. This feature requires upgrading to the new Good Messaging Server software for Exchange—targeted for availability prior to the client release.

3. This feature requires upgrading to the new Good Mobile Control software that is targeted for availability prior to the client release.

4. This feature requires upgrading to the new Good Messaging Server software for Domino that is targeted for availability prior to the client release.

5. This feature will only work on iOS 5.x and later devices; handhelds must belong to a Policy Set with MDM enabled.

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Unique Device Identifier (UDID)

(Note: The Good for Enterprise iOS Client v2.2 no longer uses the Unique Device Identifier. The following text applies to v2.0 and v2.1 only.) Due to privacy concerns, Apple is now requiring all applications using the Unique Device Identifier (UDID) to obtain user authorization. As a result, users will be prompted to allow the Good for Enterprise app to use the UDID when they upgrade or install this release. If existing users do not allow use of the UDID, they will need to re-provision Good for Enterprise. Good Technology uses the UDID to uniquely identify the device. If the user denies use of the UDID, Good Technology will generate a random number as a method for uniquely identifying the device. This number will always start with a k. When users upgrade or install this Client version, a pop-up message will display requesting use of the users’ UDID:

There are three possible scenarios:

• Existing users upgrade to v2.0 and “Allow” the UDID request: No further action is required. • Existing users upgrade to v2.0 and “Deny” the UDID request: If existing users do not authorize the use

of UDID, they will need to re-provision in order to proceed. (Otherwise, they’ll receive a “Device already in use” error when they enter their PIN during the upgrade.) The Good for Enterprise app will prompt the user with this information:

Note that if the user needs to re-provision, you, the IT admin, may need to delete the user from Good Mobile Control and issue a new PIN.

• New users install v2.0: Good will provision regardless of whether the user chooses to “Allow” or “Deny” the use of the UDID.

Issues Resolved 94661 WiFi iOS client stalls when a user attempts download an attachment on

WIFI of 3G. The stalls are observed when ‘Connecting’ or downloading.

97326 Localization French date of an email is truncated and only displays the month. 97507 Localization German time format is not showing correctly when opening an

email.

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98203 Applications The iOS client list of allowed applications is showing blank icons. 99478 Localization The German text in the ‘Limit Setting’s page under Good

Preferences is cut off. 99804 S/MIME iOS client crashing when trying to decrypt email when using

S/MIME. 100115 Email Email address that are longer than 40 characters get cut-off. 100129 Secure Browser iOS secure browser randomly freezes when accessing websites

that enable HTTPS proxy. The client will subsequently crash after being in a frozen state.

100364 Email Slow performance when scrolling up/down in the Inbox after reaching the max message threashold.

100426 Performance iOS client randomly crashes when switching from the background and foreground several times.

100771 Email Unable to copy text in a forward or reply. 101307 Secure Browser iOS secure browser randomly crashes accessing any website that

utilizes cookies. 101682 Secure Browser iOS secure browser is unable to open a webpage when the

headers are empty. 101770 Performance iOS client crash when attempting to open the application. 101997 Performance iOS users with a lot of contacts (6000+), observe a device client

crash when attempting a 2-way sync. 102340 Secure Browser iOS secure browser randomly crashes accessing any website.

Good for Enterprise – iOS v1.9.10 (Service Release)

New Features

• Good Mobile Access issues resolved.

Issues Resolved 90378 Good Mobile Access Javascript in webpage accessed through GMA cannot access

cookies sent from server. 93259 Good Mobile Access Redirection with connection in closed header causes blank

displays. 94725 Good Mobile Access Secure Browser only loads blank page. NTLM type2 msg includes

both Unicode and OEM flags. 94935 Good Mobile Access Synchronous AJAX support: resolves SB freezing on website

using AJAX. 95839 Good Mobile Access User – Agent fix for websites that need Safari family version. 96868 Good Mobile Access User-Agent causing issues related to Java script not rendering

correctly 97675 Good Mobile Access Redirection getting cached and causing some infinite loops under

certain conditions. 98255 Good Mobile Access SSL 3.0 flags are not getting processed properly. This does not

allow user to load webpages. 98725 Good Mobile Access NTLM authentication causing redirects. 99136 Good Mobile Access Proxy issue if the Secure Browser uses a path that includes a

query.

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New Features

• Some US Government agencies require users of mobile devices to utilize external smart card readers for certain applications. This release resolves a compatibility issue between the Biometric Associates smart card reader and Good for Enterprise, when running on iOS 5.1 devices. The compatibility issue caused the Good for Enterprise client to fail to recognize the BAI Reader. This release has no impact on users who are not using the Biometric Associates smart card reader. This release has no effect on the user interface.


New Features

• Increased Email Capacity: Users can now increase the number of emails saved in their Good for Enterprise client for viewing and searching purposes (that is, roughly twice the amount of data can be synced, compared to previously). This feature applies only to the following devices: iPad, iPad 2, iPhone 4, and iPhone 4S. Users can turn this option ‘On’ or ‘Off’ on their own devices.

• Calendar Reminders: Now you can display the subject and location in the calendar reminders through the iOS 5 Notification Center and Push Notification Alerts. This feature must be enabled as a registry setting on the server and requires upgrading to the latest Good Mobile Messaging servers, Exchange and Domino. Refer to the Exchange/Domino release notes for details.

• Good Mobile Access – Secure Browser improvements: Providing IT with the ability to manually configure HTTP and HTTPS proxy settings and exceptions. This feature applies to iOS 4.0 and higher devices only and requires upgrading to the latest Good Mobile Control and Good Mobile Messaging servers, Exchange and Domino.

• Sync Performance Improvements • Fix to address iOS 5.0 Cache Issue: To benefit from this fix, end-users need to upgrade their iOS devices

to 5.1 and later in addition to upgrading their Good for Enterprise client to this new version. • Good for Enterprise S/MIME - iOS Enhancements: Improve user experience with HTML, email-

attachments and more language support: French, Italian, German and Spanish (this is still a controlled release; please contact Rick Pitz for more details).

• Security and Quality Improvements Note: The “Send Report Only” GMC policy action, taken in response to a compliance failure, is no longer available in this release.

iOS 5 Advisory Update

In previous Client versions, devices running iOS 5 or later that were low on device storage could encounter a reset of the Good for Enterprise application, requiring re-provisioning. This issue has been resolved with this version of the Client.

Issues Resolved 69264 Email Large Calendar item may cause missing emails in Inbox. 70139 Email After reprovisioning, subscribed folders will not contain any

messages. As a workaround user can uncheck and recheck the folder to resubscribe.

88130 Security Encrypted backup policy is being enforced when not set. 88622 Calendar FYI meeting invites do not offer Accept/Decline options. 88655 Calendar On iPhone 3GS, when setting Sort and Filter to Unread Only and

reading an email, the message still shows as unread in Outlook.

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88866 Secure Browser Some special NTLM internal pages can’t be loaded in Secure Browser.

89348 UI iPad Sort function impaired in landscape mode. 89851 Stats IOS 5 devices do not show the correct ROM version in GMC

Handhelds list. 89871 Secure Browser On new installs, the Back button may not appear until a number of

sites have been visited; this may also occur if the browser history is deleted.

90813 Email On earlier GMC Server versions such as 1.3.1.78, some blocked attachments with embedded images may still be downloaded on the device.

90882 Email If the user enters too many characters in the Subject or Message field, the extra characters are removed without notifiying the user.

90970 Good File Repository [iPhone] If the user, during a Compose or Forwarding operation, removes one or more attachments from an email, then opens that email in the Sent folder, the remaining attachments will not be downloadable to the device.

91636 Email [Domino] Embedded image displays incorrectly in message sent via DWA.

91905 Security In some cases, the policy that locks out the user after too many incorrect passwords does not take effect.

92013 Email If the user composes an email with multiple attachments with different extensions and then saves the file, after which a GMC policy is set blocking one of the extensions and the device is synced to the new policy, then the blocked attachments cannot be removed from the email and the email cannot be sent.

92048 Client logs Clicking “Send Logs” in GMC does not function. The device user must manually send the .

92375 Calendar Cancelled meeting shows incorrect time. 92424 S/MIME BAI CAC readers requiring PIN entry multiple times. 92495 Secure Browser Secure Browser not supported for Novell Gateway. 92597 Email Difficulty opening PDFs. 92618 Calendar Meeting request resources do not appear on the invitee’s device. 92826 Compliance Disclaimer fault causes compliance manager failure. 92900 Email In some cases, attachments cannot be saved to the Docs folder. 93186 Calendar French date is truncated to weekday in Day view. 93195 Email Internal HTML anchor href (#tag) in emails is not handled

correctly. 93404 Statistics Device phone numbers not displaying in GMC. 94095 Email Over 500 unread emails in the Inbox may cause sluggishness

while scrolling and searching in the Unread Only view. 94146 Email When moving email from the Inbox to a subfolder in Outlook, not

all moved emails will be displayed in the subfolder on the device. 94274 Calendar/Email Client marking messages read when declining meeting invitations. 94372 Secure Browser After the administrator has disabled use of Safari, the user prompt

to use it may still be displayed. 94445 Calendar If a reminder fires while the Good application is in the background

and a lock screen is in place, and the reminder policy is set to no reminders, the user must relaunch the application from the keyboard in the background.

95129 Email Embedded images may not display correctly when a zip file is attached.

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95563 Email Long pressing the phone link in the Email 41ubject, user still can send Text message although it’s disabled on GMC.

96092 Calendar Previous instances are disappearing in device calendar when one instance is canceled from the organizer.

96480 Notifications Users are not getting prompted to resync after being disconnected.

96496 Calendar After accepting a rescheduled meeting request on device, all the instances of recurring calendar entries disappearSecurity IM from device.

iOS Notes & Known Issues

It is strongly recommended that you disable ActiveSync on the iPhone/iPad prior to installing Good for Enterprise. Alternatively, you can disable contacts sync within the ActiveSync client settings or disable two-way sync within Good for Enterprise under Preferences. Note: Issues that affect only iPhone or iPad are indicated by [iPhone] or [iPad].

Issue ID Feature/Component Description ----- Calendar Delegates will be unable to act on calendar invitations received

and should respond via their PC. ----- Compliance Manager Compliance Manager uses the version displayed in the device

Preferences – About (v1,9,0,531) Therefore, in applicable compliance rules that you create, specify v1.9.0 as the minimum version. V1.9.1 does not apply.

----- Provisioning/ Synchronization

Screen may be sluggish while synching initial set of user data or after long periods of inactivity.

----- Move User If a user is moved from one Good Mobile Messaging server to another, calendar reminder notifications when exited from Good for Enterprise will no longer function. To remedy, remove and re- add the user to the new Good Mobile Messaging server.

----- Re-provisioning When re-provisioning user (i.e. re-using PIN) information from initial 100 emails may be missing. Delete user from Good Mobile Control Server and re-add instead of re-using PIN.

----- Secure Browser Plugins are not supported. ----- Email HTML messages forwarded or replied to by the Good for

Enterprise Client will not be displayed correctly on Blackberry devices using BES versions earlier than 5.x.

----- Localization Some SMIME and Japanese localization issues. 64089 Flag for follow-up When flagging a message for follow-up from the iPhone/iPad the

category field in Outlook will also be activated (square box). 64586 Folders Opening a folder or subfolder at the bottom of the iPhone/iPad

requires that you scroll down to view it. 69971 Calendar [Domino] Information displayed in the cancellation notice for one

occurrence of a recurring meeting may have incorrect date and/or time.

70029 Calendar [Domino] If an organizer edits an existing recurring meeting, invitees will receive a non-recurring invitation to the first occurrence of the meeting.

71499 Backup Restoring Good for Enterprise from iTunes is not supported. To restore Good for Enterprise, user must re-provision the device as if for the initial time.

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75918 Email If a meeting reminder is viewed or dismissed from the Lock screen, the keyboard may become unresponsive when the user attempts to enter the password. The workaround is to force quit and restart Good for Enterprise.

79807 GMM [iPad] If an email with attachments is received on the device, and then the device user is moved from one GMM to another, the attachments will not download correctly.

91815 Secure Browser IIS (Internet Information Services) uses the MD5-sess algorithm for Http digest authentication. This client release does not support this. User authentication for sites with IIS Http digest authentication will fail.

94879 Email Large HTML emails with a number of attachments and embedded images will not render some images in the HTML body.

94954 Email If the user mails or forwards a message with an attachment, and then goes to the Sent items folder, the attachment icon may not be displayed. Opening the message will display the icon. If the user taps this icon, there will be no response. To display the attachment, the user needs to return to the Sent folder and reenter the email.

95179 GMA (GMA) Setting the correct address but incorrect port number on GMC for a proxy server causes an incorrect error messages on the Client using GMA, for https addresses.

101516 Email Attachment error displayed when attempting to download domino encrypted email attachments from a previously decrypted email after disabling Domino encrypted email in the GMC policy.

101518 Tasks Modifications made to a task while in expanded edit mode are not applied until the task is collapsed.

105250 Contacts [iOS6] Good for Enterprise contacts remain in native after Good for Enterprise Contacts Sync reset by iOS Privacy settings.

105265 Email Domino encrypted email remains in Outbox until deleted when Domino encrypted email option is disabled in the GMC policy.

106505 Secure Browser Secure Browser only supports client certificate based authentication at site level and not resource level. Secure Browser does not support web servers that use re-negotiation to negotiate SSL client certificate instead of during initial negotiation. Microsoft IIS by default does re-negotiation when a resource is protected with client certificate authentication so renegotiation must be turned off first. See Good Mobile Access Guide for how to remove the re-negotiation setting on Microsoft IIS.

108534 Secure Browser When a policy does not allow a page to be opened in Secure Browser, it is opened in Safari. However, if the disallowed page is redirecting to a page blocked by the administrator, the page will not display in Safari either. That is, if a page tries to go to a URL using window.location in Javascript and the host is not present in the domain list, the Client will not inform the user that access is denied, but will deny access silently.

108973 Notifications Email and Calendar sounds are not played when device is locked and Good for Enterprise was in foreground before lock. (Apple issue)

110567 Email Message body cannot be completely loaded in reply/forward Compose view and Sent Items when reply/forwarding a long HTML message without fully loading.

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113254 Secure Browser Trying to view a large pdf file may cause the application UI to be frozen for a few seconds while the file is being downloaded. UI will unfreeze after the file is fully downloaded.

115001 Compliance Manager The reason code for wipe due to a compliance failure may update to reason code 22 if the client is exited and re-launched after application data wipe.

----- Secure Browser Plugins are not supported. ----- Email HTML messages forwarded or replied to by the Good for

Enterprise Client will not be displayed correctly on Blackberry devices using BES versions earlier than 5.x.

----- Tasks [Exchange] The date and time are incorrect in Outlook when creating a task on the device and synced to Outlook.

GFEIOS- 4380

Calendar A cancelled recurring calendar event reminder may display on an invitee's client even though the recurring event has been cancelled by the organizer and removed from the invitee's calendar.

GFEIOS- 4386

Calendar [Exchange] Attachments may not appear on organizer's Calendar for an updated recurring event if the invitee has not accepted the meeting before the occurrence is updated.

GFEIOS- 4827

Email Search header data is displayed in main email list when a search is initiated and canceled while in landscape orientation then user returns to portrait orientation on iOS 7 (Apple issue)

GFEIOS- 4831

Contacts Search header data is displayed in contact list when a search is initiated and canceled while in landscape orientation then user returns to portrait orientation on iOS 7 (Apple issue)

GFEIOS- 4937

Attachments Attachment download may silently fails when switching between carrier and Wi-Fi connections.

GFEIOS- 4943

Calendar [Domino] Repeating meeting invite email displays as 'This Meeting request is out of date when there are more than 894 instances in a meeting request.

GFEIOS- 4965

Calendar [Domino] A deleted repeating reminder may display even though the repeating event has been removed from the user's calendar.

GFEIOS- 5504

Calendar [Exchange] Cancelled pre-pend does not display when viewing the canceled event on the calendar from the meeting cancellation email.

GFEIOS- 5505

Calendar [Exchange] A cancelled recurring calendar that has been removed from the invitee's calendar is still displayed when viewed from the original recurring meeting invite email.

GFEIOS- 5608

Email Search while main email list is loading causes iPhone4/iPhone4S devices to freeze.

GFEIOS- 5699

Calendar Existing and new calendar events may not display correctly after Good for Enterprise client resynchronizes with the Good Mobile Messaging Server, until a force exit of the client is performed.

GFEIOS- 5811

Secure Browser After installation, Good for Enterprise does not flip from GMA to GDGMA, when present, until Good for Enterprise is restarted.

GFEIOS- 5882

Sync Intermittent background app refresh.

GFEIOS- 5699

Calendar Calendar events displayed incorrectly after resync.

GFEIOS- 6175

Email [GMM 8.1] Email sync may randomly fail after GMM migration to v8.1 (EWS/SQL).

GMAIOS- 790

Secure Browser Secure Browser (GMA) download fails on resuming after a voice- call interruption of 30 seconds.

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GMAIOS- 1226

Secure Browser The browser may return a random Error 11. Retrying the operation resolves the problem.

FIRST- 5876

Attachments Disallowing File Repository by policy but allowing access to camera and device photo gallery does not display the camera icon in the attachment window when composing an email.

Device Support

Good for Enterprise – Current version of this Good Client is available on the following devices: iPhone 4, iPhone 4S, iPhone 5, iPhone 5C, iPhone 5S, iPhone 6, iPhone 6 plus, iPad 2, New iPad, iPad 4 iPad Mini, IPad Mini 2, IPad Mini 3, IPad Air, IPad Air 2, iPod touch (excluding 1st and 2nd generation). Important notes:

• iOS5 is not supported by the 2.3 or higher Good for Enterprise Client release.

• Using iPhone 3GS with the Good for Enterprise Client 2.3 or higher is not recommended. Minimum OS for use with Good For Enterprise: iOS 7+.

Aging Policy and Memory Footprint

If the total space used by email, calendar, contacts, and tasks is greater than 2MB AND the total count of emails is over 5,000, and there are fewer than 100 free blocks in the client database, Good will warn the user and age off email to free space and reduce the email count (assumes a new install or reprovision with Client version 2.2.0 or higher, not an upgrade). NOTE: For users upgrading to 2.3.3 or higher, not reinstalling, the new 50MB storage space will not be available. The previous aging rules apply: If the total space used by email, calendar, contacts, and tasks is greater than 1MB (2MB if high capacity is enabled), or the total count of emails is over 1400 (2800 if high capacity is enabled), Good will age off email to free space and reduce the email count. No pre-allocation of memory space is involved; memory is allocated by the file system when needed. When freeing space, Good performs the following steps. (In these steps, “Trim” means to first remove the attachment from an email, and then to remove the body/content of the email, leaving only the first 8K of body/content. “Purge” means to remove the email totally.

1. Trim all emails in the Deleted Items folder more than 6 hours old. 2. Purge all emails in the Deleted Items folder, retaining the most recent 100. 3. Trim all emails in the Sent Items folder more than 4 days old. 4. Purge all emails in the Sent Items folder, retaining the most recent 100 or those less than 4 days old,

whichever is greater. 5. Trim the remaining emails older than 24 hours, oldest-to-newest, irrespective of folder. 6. Purge the remaining emails, oldest-to-newest, irrespective of folder, retaining the 100 most recent emails in

the Inbox and Sent Items folders. Aging out data frees up approximately 20% of space. In addition, completed tasks are removed as necessary to meet these memory requirements. A single task is typically 98B to 6KB in size, but is not limited to this range; task size is determined in large part by the size of the note attached to the task. Initial OTA provisioning provides:

• Last 500 emails in Inbox (within last week), Sent and Deleted Items folders. For emails over 3 days old, headers only. Manually subscribed sub-folders under the Inbox behave the same (for reprovisioning only).

• Calendar for 1 week in the past, and everything going forward, including all recurring meetings

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• All contacts (tested up to 5000 contacts)

Total memory footprint: Application: ~45MB (compressed download .ipa file) Runtime footprint (RAM): ~15-20MB plus space utilized by file repository. This value is not displayed in iOS Settings. Documents and data: • Attachment cache: No limit. Attachments are aged out as additional memory space is required. • Repository cache: No limit. This value represents the space occupied by documents in the repository. • Application database (email, calendar, contacts, tasks, notes): 50MB. For earlier Client versions: 10MB.

Upgrading from an earlier version will maintain the 10MB size; fresh installs and reprovisions will provide 50MB.

Server Software Requirements

For the most enhanced enterprise security and device management capabilities, including the ability to define iPhone/iPad configuration profiles and compliance policies, please upgrade to the latest server software:

Recommended server software for Exchange (current version): Good Mobile Messaging (GMM) 7.2.2/8.3.3 Good Mobile Control (GMC) 2.6.3

Recommended server software for Domino (current version): Good Mobile Messaging (GMM) 8.1.6 Good Mobile Control (GMC) 2.6.3

Refer to the server release notes for further details on upgrading, etc.

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