Gonzalo Manchego Business Consultant Marketing. Business Plan

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  • Slide 1
  • Gonzalo Manchego Business Consultant Marketing
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  • Business Plan
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  • What is a Business Plan? A business plan is a written document that describes your business start-up or expansion.
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  • Why You Need to Write a Business plan? To Raise Capital Lenders Investors To plan company growth: Identify markets Strategize ways to grow Identify opportunities and threats Have a clear vision of what to do
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  • Key Sections of the Business Plan Cover Page Executive Summary Company Description Products & Services Market Analysis Production & Operation Plans Management Financial Statements Appendix
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  • Executive Summary Max 1-2 pages long Why your business idea is feasible? Who will finance your company initial expenses? How will you use this money? Who is in your team? What is your business model? How revenue will be generated?
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  • Company Description What products or services you are planning to sell? Where will your business be located? Is your company: 1) An existing business? 2) Start-up Business? 3) A Franchise? Will your company be a sole proprietorship, partnership, LLC or an S corporation?
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  • Products and Services What is different about your products or services? What is your gross profit margin? How do you know your product or service meet the needs of your target customers? Are there any substantial opportunities for growth? Are your products and services protected? (patents, trademarks, copyrights)
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  • Market Analysis Do you know your customers? ( Age, income, purchasing habits) How are clients reached? Is this a B2C or B2B company? Who is your competition? How would you beat your competition? What are the typical distribution channels? What is the price for your products and services?
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  • Market Analysis Do you know your industry? Is the industry growing or declining? How big is the opportunity? What are the entry barriers? Is the industry labor intensive? Is technology impacting your industry? How?
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  • Production & Operation Plans Is this a brick and mortar operation? Where your firm will be located? Do you need to modify an existing building? How many employees? What is your criteria for hiring? How many hours of operation per day/week?
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  • Management Who will be the key personnel in your company? Will your partner part of the management team? What are your or key personnel management skills or experience? What will your responsibilities? Who will be your professional supporting system? (advisors, accountants, attorneys)
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  • Financial Statements Income statement Cash flow Balance Sheet
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  • Anns Nursery-Projected Income StatementJanFebMar NovDecTotals Income Local Nursery Plant mix 10,000 250,000 Web Gardner Plant Mix - - - 20,000 5,000 57,000 Distant Nursery Plant Mix - - - 20,000 10,000 40,000 Total Income 10,000 50,000 25,000 347,000 Cost of Sales Local Nursery Plant mix 5,500 137,500 Total Cost of Sales 5,500 29,500 14,500 195,700 Gross Margin 4,500 20,500 10,500 151,300 Salaries and Wages Owner's Compensation 4,000 48,000 Salaries 3,000 36,000 Payroll Taxes and Benefits 834 10,010 Total Salary and Wages 7,834 94,010 Fixed Business Expenses Advertising 600 7,200 Legal and Professional Fees 150 1,800 Office Expenses & Supplies 200 2,400 Rent (on business property) 300 3,600 Telephone and Communications 250 3,000 Travel 200 2,400 Utilities 500 6,000 Total Fixed Business Expenses 4,300 51,600 Other Expenses Amortized Start-up Expenses 244 2,933 Depreciation 730 8,757 Interest Commercial Loan 254 251 249 231 229 2,895 Line of Credit - 70 157 261 196 2,548 Taxes - - - - - - Total Other Expenses 1,678 1,743 1,826 1,896 1,826 22,402 Net Income (9,312) (9,378) (9,460) 6,470 (3,461) (16,712)
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  • Anns Nursery - Projected Cash Flow Statement JanFebMar OctNovDecTotals Beginning Cash Balance 3,000 3,046 3,005 Cash Inflows Income from Sales 3,000 10,500 15,000 7,500 104,100 Accounts Receivable - 3,000 7,000 30,700 28,500 29,000 205,400 Total Cash Inflows 3,000 6,000 10,000 41,200 43,500 36,500 309,500 Cash Outflows Investing Activities New Fixed Assets Purchases - - - - - - - Inventory Addition to Bal.Sheet - - - - - - - Cost of Sales - 5,500 25,500 20,000 29,500 181,200 Operating Activities Salaries and Wages 7,834 94,010 Fixed Business Expenses 4,300 51,600 Taxes - - - - - - - Financing Activities - Loan Payments 1,346 16,151 Line of Credit Interest - 70 157 274 261 196 2,548 Line of Credit Repayments - - - 1,900 9,800 - - Dividends Paid - - - - - - - Total Cash Outflows 13,480 19,050 19,137 41,154 43,541 43,176 345,509 Cash Flow (10,480) (13,050) (9,137) 46 (41) (6,676) (36,009) Operating Cash Balance (7,480) (10,050) (6,137) 3,046 3,005 (3,670) Line of Credit Drawdowns 10,480 13,050 9,137 - - 6,670 60,509 Ending Cash Balance 3,000 3,046 3,005 3,000
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  • Anns Nursery - Balance Sheet Base PeriodEnd of Year One Assets Current Assets Cash 3,000 Accounts Receivable - 37,500 Inventory 30,000 Prepaid Expenses 8,800 5,867 Total Current Assets 41,800 76,367 Fixed Assets Real Estate-Land 100,000 Buildings 30,000 Leasehold Improvements 15,000 Equipment 5,000 Furniture and Fixtures 2,000 Vehicles 20,000 Total Fixed Assets 172,000 Less: Accumulated Depreciation - 8,757 Total Assets 213,800 239,609 Liabilities and Owner's Equity Liabilities Accounts Payable - 14,500 Loan Payable 33,800 30,169 Mortgage Payable 50,000 49,064 Vehicle Loans 15,000 11,580 Line of Credit Balance - 36,009 Total Liabilities 98,800 141,321 Owner's Equity Common Stock 115,000 Retained Earnings - (16,712) Total Owner's Equity 115,000 98,288 Total Liabilities and Owner's Equity 213,800 239,609
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  • Appendix Resumes of key personnel Sales agreements Partnership agreements Past tax returns Bids Contracts
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  • Gonzalo Manchego Business Consultant Marketing
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  • UI21 Business Plan - Marketing Sections Markets: Describe your product or service, describe who is going to buy your products and who are your potential customers. Quote facts that add credibility. Up to 120 words. Marketing Strategy: Describe your competitive advantage, average market prices for similar products or services. Up to 120 words. Sales and promotions: How you plan to sell your products or services. Up to 120 words.
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  • UI21 Business Plan - Markets Description of Your Product / Service : Describe all your products and services. Explain how your product or service meets consumer needs Explain how your product is different. Explain if you have any existing, pending, or if you will need future copyright or patent filings.
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  • Is There a Market for my Products/Services? Check if your product/service is needed Use an advisory board Survey your customers Focus Groups Use a suggestion box Customer want list If so, identify your target market
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  • UI21 Business Plan - Markets Industry Description and Outlook Describe your industry, forecasted industry growth, major customer groups. Is the industry growing or declining? Is the industry consolidated or fragmented? How big is the opportunity? What are the entry barriers? Is the industry labor intensive? Is technology impacting your industry? How? Technology provides opportunities and new ways to conduct businesses Ex: Internet, software (sas), on-line stores, apps for smartphones, 3D printers
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  • Industry Analysis - Resources
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  • http://www.census.gov/econ/snapshots/index.php
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  • http://thedataweb.rm.census.gov/TheDataWeb_HotReport2/econsnapshot/2012/snapshot.hrml?NAICS=624410
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  • http://www.sbdcnet.org/category/industry-links
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  • http://www.virtualpet.com/industry/mfg/mfg.htm
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  • First Research First Research is the leading provider of market analysis tools that help you perform faster and smarter, open doors and close more deals. First Research performs the heavy lifting by synthesizing hundreds of sources into an easy to digest format a sales person can consume quickly to better understand a prospects or clients business issues. Our customers include leading companies in banking, accounting, technology, telecommunications, business process outsourcing, and professional and business services. Used by thousands of sales and marketing professionals, First Research can benefit any organization that has prospects in multiple industries. Our product is supported by a team of industry specialists, many of which have advanced degrees and 10-20 years experience in business writing about companies and industries, with deep knowledge in specific areas such as banking and finance, computers and telecommunication, manufacturing, media, retail, and real estate. Today First Research, a division of Hoover's Inc. and located in Austin, Texas, offers customers industry research reports covering over 1000 industry segments. Many of our profiles include in- depth international industry information, creating a comprehensive suite of data that is continuously updated to ensure content is both timely and top of mind.
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  • http://www.firstresearch.com/industry-research/Janitorial-and-Carpet-Cleaning-Services.html
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  • D&B Dun & Bradstreet Corporation, known as D&B, is one of the world's leading suppliers of business information, services, and research. Its database contains information on more than 200 million companies in over 200 countries, including the largest volume of business-credit information in the world. The company's risk management segment (the largest segment, accounting for more than half of D&B's revenues) sells that information and integrates it into software products and Web- based applications. D&B also offers marketing information and purchasing-support services.
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  • Business Source Premier Business Source Premier is the industry's most popular business research database, featuring the full text for more than 2,200 journals. Full text is provided back to 1965, and searchable cited references back to 1998. Journal ranking studies reveal that Business Source Premier's full-text coverage outshines its competitors in all business disciplines, including marketing, management, MIS, POM, accounting, finance and economics. Additional full text, non-journal content includes market research reports, industry reports, country reports, company profiles and SWOT analyses.
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  • Hoovers Hoovers Inc., a subsidiary of The Dun & Bradstreet Corporation, offers proprietary business information through an online platform and integrated workflow solutions. Whether you are looking for leads, companies, or industries, our data on more than 85 million corporations, 100 million people, and 1,000 industries fuels powerful data cleansing, analysis, list building, and corporate linkage capabilities that accelerate your sales and marketing cycles. In 2003, Hoovers became part of Dun & Bradstreet, expanding the breadth of information to more than 240 million business records today through access to Dun & Bradstreets global database, the largest single source of business information anywhere.
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  • IBIS World IBISWorld is one of the world's leading publishers of business intelligence, specializing in Industry research and Procurement research. Since 1971, IBISWorld has provided thoroughly researched, accurate and current business information. Today, IBISWorld employs teams of analysts in the US, UK and Australia that scour economic, demographic and government data so you dont have to. IBISWorld research provides your organization with valuable industry market research and procurement research, so you can make better business decisions, faster. IBISWorld's unrivaled range of business intelligence is available online wherever and whenever you need it. Whether your company requires a better understanding of market conditions now and in the future, whether you need a clearer picture of major suppliers or a supply chain, or whether you need to keep abreast of competitor activity, IBISWorlds suite of business intelligence reports will keep you ahead of the competition.
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  • Mintel Mintel is the worlds leading market intelligence agency, with offices in London, Chicago, Shanghai, Belfast, Kuala Lumpur, Mumbai, Munich, New York, So Paulo, Singapore, Sydney, Tokyo and Toronto. Mintel in the Media is a review of the past week, bringing together a selection of the most high profile press stories showcasing Mintels data and analysis from around the world. Highlights from the past week include: Forbes The High Stakes Of Craft Beer Marketing Research from Mintel reports sales have doubled in the past five years, and are on track to surpass $36 billion by 2019. New York Times Owls Brew Tea-Infused Cocktail Mixers Find Their Flow Mintel, a market research firm, said about 82 percent of United States consumers over the age of 18 drink tea. At the same time, demand for premium cocktail mixers, which contain natural ingredients, is surging. Beverage Daily High strength beers are booming but for how long? 1 in 4 beers launched in 2014 were high ABV, says Mintel. Almost one in four beers launched in 2013 and 2014 were high strength a significant rise since 2012 with craft beer driving acceptance and popularity among consumers, according to Mintel.
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  • Google Trends
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  • Alexa Alexa is a global pioneer in the world of analytical insight. Our vast experience means we've dealt with all of the pitfalls and tripped over all of the landmines, and over time, developed the most robust and accurate web analytics service of any provider. Alexa's traffic estimates are based on data from our global traffic panel, which is a sample of millions of Internet users using one of over 25,000 different browser extensions. In addition, we gather much of our traffic data from direct sources in the form of sites that have chosen to install the Alexa script on their site and certify their metrics. Our global traffic rank is a measure of how a website is doing relative to all other sites on the web over the past 3 months. The rank is calculated using a proprietary methodology that combines a site's estimated average of daily unique visitors and its estimated number of page views over the past 3 months.
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  • UI21 Business Plan - Markets Target Markets Identify your target markets. Research and include the following information about your market: Distinguishing characteristics Is this a B2B or B2C enterprise? What are the critical needs of your potential customers? Are those needs being met? What are the demographics of the group and where are they located? Are there any seasonal or cyclical purchasing trends that may impact your business? Size of the primary target market What are the typical annual revenues for similar firms in your market? What is the forecasted market growth for your industry? How much market share can you gain? What is the market share percentage you expect to reach? How many customers per year will your company serve? Will your target market has a geographical boundary?
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  • Distinguishing Characteristics Demographics: Information on customers age, income, race Psychographics: Information on factors that influence consumers purchases such as perception, attitudes and personality Geographic: Information on customers location: region, suburban or urban areas Behavioral: How often they buy, life style, spending patterns, sex of the decision maker, response to advertising, media they use (TV, radio, internet)
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  • http://www.city-data.com/neighborhood/Homewood-South-Pittsburgh-PA.html
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  • American Time Use Survey - http://www.bls.gov/tus/
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  • http://www.census.gov/people/
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  • http://factfinder.census.gov/faces/tableservices/jsf/pages/productview.xhtml?src=CF
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  • Consumer expenditure: http://www.bls.gov/cex/csxann13.pdf
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  • http://www.cnpp.usda.gov/sites/default/files/expenditures_on_children_by_families/CRC2013InfoGraphic.pdf
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  • PGH SNAP Pittsburgh demographic info http://www.pittsburghpa.gov/dcp/snap/
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  • http://www.alleghenycounty.us/uploadedFiles/DHS/About_DHS/Report_and_Evaluation/Homewood-Childrens-Village-Profile.pdf
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  • UI21 Business Plan - Marketing Strategy Competitive Analysis Your competitive analysis should identify your competition by product line or service and market segment. Assess the following characteristics of the competitive landscape: Market share Strengths and weaknesses Are there any barriers that may hinder you as you enter the market? Are there any indirect or secondary competitors who may impact your success? What barriers to market are there (e.g., changing technology, high investment cost, lack of quality personnel)? Average market prices for similar products or services Regulatory Restrictions Include any customer or governmental regulatory requirements affecting your business, and how youll comply. Also, cite any operational or cost impact the compliance process will have on your business.
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  • Competitive Analysis Know your competition Who is already there? What products do they offer? Where are their locations? What are their hours? What are their prices? What are their strengths and weaknesses? Visit them Talk to their suppliers and vendors Check their website, Facebook, Twitter, blogs
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  • http://www.ura.org/business_owners/business_district_market_profiles.php
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  • http://www.census.gov/econ/cbp/index.html
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  • https://www.sba.gov/tools/sizeup?ms=nid2977
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  • SWOT ANALYSIS Strengths OpportunitiesThreats WeaknessesInternal Factors External Factors
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  • SWOT ANALYSIS Strengths Management experience Good Location Excellent Reputation High Customer Loyalty Weaknesses No Parking Small Size High Employee turnover Low gross margins
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  • Opportunities New market Technology Changes in regulations New services/product Threats Barriers to entry New competition Saturated market Changes in consumer preferences SWOT ANALYSIS
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  • Marketing Strategies Explain how products/services will satisfy the needs of customers Do you plan to increase marketing share or expand product range? High volume vs high price. Volume vs profit At what price products/services will be sold ? What distribution channels will be used? How the company will communicate with customers?
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  • Marketing Strategies - Marketing Mix Product Price Place Promotion
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  • 62 Products and Services What are your products/services? Which ones are high volume sellers? Which ones are the most profitable? Where is your product/service in the life cycle? Introduction: New to customers: Iphone- customer education is needed Growth: Business begins profiting Maturity: Market is saturated, highly competitive Decline: Sales fall, obsolescence, new customer preferences How is your product different? Positioning, pricing
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  • Market Positioning Products have no universal appeal. Consider distinct product position for each segment Positioning on specific product features On benefits Against another product Class dissociation: new vs old
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  • Pricing Penetration pricing: Below competitors price. Premium pricing: Above competitors price. Economy pricing: Just above product cost Price Skimming: Set the price high and gradually lower it Odd pricing: Price end in 9 Multiple pricing: 2 for $
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  • Pricing How much should I charge? 3 Cs of Pricing: Cost, Competition, Customers Supply and Demand The right price is the one that the market bears
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  • Place (Distribution) Location, location, location Distribution: Provide a product at a place which is convenient for consumers to access. Intensive: Product is everywhere Exclusive: Franchises with exclusive territories Selective: Product is sold in just some stores Type of Channel: Direct or Indirect sales (retail)
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  • Promotion Communication between the seller and the potential customer intended to influence the customer. Ways to promote products and services are: Personal Selling or sales force Sales Promotion: Short term incentive to buy a product: Ex: coupons, product samples, rebates. Public Relations: Manages the flow of information between an organization and its target market. It does not require any payment. Ex: press conferences, community events, charitable events Advertising: Presents a reason to the customer to buy a product. Ex: Billboards, printed flyers, radio, cinema and television adverts, web banners, web popups, bus stop benches, magazines, newspapers, and the backs of event tickets and supermarket receipts.
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  • UI21 Business Plan - Marketing Sections Markets: Describe your product or service, describe who is going to buy your products and who are your potential customers. Quote facts that add credibility. Up to 120 words. Marketing Strategy: Describe your competitive advantage, average market prices for similar products or services. Up to 120 words. Sales and promotions: How you plan to sell your products or services. Up to 120 words.