Going Places - CAA Magazine - Fall 2015

A-ZA-ZCruising

Your go-to guide for whatever floats your boat

Your MagazineYour MagazineMANITOBA

®

BEHIND THE WHEELBack to driving school

BORN FREEGalapagos Islands’ fearless fauna

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ON THE COVER River cruising by Lyon, France.

photo: courtesy avalon waterways

TRAVEL 10 Travel Smarts How to ride the new wave of

cruising.

12 24 Hours Pre- or post-cruise, here’s how to pass the time in Vancouver.

16 Merchandise Cruise in comfort with sleek travel gear and smart gadgets.

28 Cruising A-Z Your go-to guide for whatever floats your boat.

36 Strangers in a Strange Land A lack of predators on the Galapagos Islands has resulted in creatures unafraid to ogle the tourists.

Going Placesinsidefall 2015 [email protected]

caamanitoba.com

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LOCAL 18 Home Base Time to unplug and take a dip in

the pod.

20 Top 5 Where the wild birds are, from Oak Hammock Marsh to Hecla Island.

24 Made in Manitoba Bonding with belugas – Churchill’s other claim to fame as a wildlife hot spot.

62 Landmarks For the love of bread.

AUTOMOTIVE42 Analyze This What’s behind the numbers

and language on your vehicle repair estimate.

48 Behind the Wheel Ten ways to fine-tune your skills on the road.

LIFE50 Home Sweet Home Ten easy steps for

winter-proofing your home.

52 You’re Covered Why each bedroom should have a smoke detector.

CAA DASHBOARD 8 Speaker’s Corner Putting the brakes on

distracted driving; this girl is going places.

46 Ask the Experts Your automotive, travel and insurance questions answered.

54 Your Guide An 80-year-old CAA Manitoba member receives the “presidential” treatment.

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CAA Manitoba LocationsWINNIPEG• 870 Empress St.• Unit C-2211 McPhillips St.• 501 St. Anne’s Rd.Monday-Friday 9 a.m.-6 p.m.Saturday 9 a.m.-4 p.m.Inquiries: 204-262-6166CAA Travel: 204-262-6000 or 1-800-222-4357CAA Insurance: 204-262-6100 or 1-855-779-0677

BRANDON• Unit C-305 18th St. N.Monday-Wednesday, Friday 9 a.m.-5 p.m.Thursday 9 a.m.-8 p.m., not including Home & Property service after 5 p.m.Saturday 9 a.m.-4 p.m., not including Home & Property serviceInquiries: 204-571-4111CAA Travel: 204-571-4100CAA Insurance: 204-571-4114Toll-free: 1-877-222-1321

ALTONA• 61 2nd Ave. N.E.Monday-Friday 9 a.m.-5 p.m.Saturday 10 a.m.-1 p.m.204-324-8474

MEMBER SERVICES AVAILABLE 24 HOURS204-262-6000 or 1-800-222-4357Toll-free cell: *222www.caamanitoba.comAll locations are wheelchair accessible.

CAA Manitoba Board of Directors and OfficersMichael Mager, CMA, FCMA (president)

Bill Ladyman (chair)

Colleen Johnston (vice-chair)

Raymond A. CadieuxBrent FawkesPaul V. JacuzziSerena KraayeveldC. Anthony (Tony) MagianDon W. MainTom Papagiannopoulos

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fall 2015 . volume 7 . number 3

Going Placeseditor SHEILA HANSEN

art director FELICE BISBY

caa manitoba editor LEA CURRIE

senior art director GAYLEEN M. WHITING

production/studio manager KRISTINA BORYS

production/print manager KIRSTY SENIOR (ON LEAVE)

assistant studio manager MANDY LAU

production coordinator TAMMY NGUYEN

advertising design CHRIS SHERWOOD

production technician INA BOWERBANK

imaging technician MANDY LAU

advertising

general sales manager GILLIAN TRAINOR

604-299-7311

account manager ANNA LEE

604-299-7311

manitoba & midwest u.s.a.

ROBERT ZYLUK [email protected]

chairman, ceo PETER LEGGE, O.B.C., LL.D (HON)

president SAMANTHA LEGGE, MBA

chief content officer CHARLENE ROOKE

vice-president/marketing & digital media HOLLY PATEMAN

vice-president/sales REBECCA LEGGE

executive creative director RICK THIBERT

director/it MIKE PACKER

director/production KIM MCLANE

director/digital media RAYMOND YIP

director/hr JOY GINETE-COCKLE

director/accounting SONIA ROXBURGH, CPA, CGA

director/circulation TRACY McRITCHIE, BBA

digital media ARIANE FLEISCHMANN,

DEBBIE JIANG, JAMES MARSHALL, CANDICE UI

marketing KATHLEEN ALMEIDA, ALLYSON WICKHAM

senior support analyst PETER RENSEN

erp systems analyst EILEEN GAJOWSKI

payroll administrator JENNA MARINESCU

accounting EILEEN GAJOWSKI, TERRI MASON,

JOCELYN SNELLING

circulation manager ASHLEY CLEGGETT

circulation MILLIE COSKUN, KELLY KALIRAI, HEATHER VINCE

executive assistant/office manager HEIDI CHRISTIE

advertising in going places magazine does not indicate an endorsement by caa manitoba.

® CAA, CAA Plus, Away From Home, CAA Plus RV and Approved Auto Repair Services are trademarks owned by, and their use granted by, the Canadian Automobile Association.

® AAA, CampBook, Show Your Card & Save, TourBook and TripTik are trademarks owned by, and their use granted by, the American Automobile Association.

Going Places magazine is published four times a year by Canada Wide Media Limited, 4th Floor, 4180 Lougheed Hwy., Burnaby, B.C. V5C 6A7. Phone 604-299-7311. Copyright 2015. All rights reserved. No part of this magazine may be reproduced without written permission.

Subscription rates: Canada $14.95 per year, plus applicable taxes; outside Canada $20.95 per year, no tax. Rates quoted are for non-members only.

Publications Mail Product Sales Agreement #40065475.

The statements, opinions and points of view expressed in articles published in this magazine are those of the authors, and publication shall not be deemed to mean that they are necessarily those of CAA Manitoba, the publisher, editor, Canada Wide Media Limited or Transcon. The publishers cannot be held responsible for unsolicited manuscripts and photographs.

Paper – Post Consumer Recycled Content 10%

6.35 tonnes of trees preserved for the future

88,136 litres of wastewater flow saved

789 kg solid waste not generated

2,228 kg greenhouse gases prevented

24 million BTUs energy not consumed

Printed with vegetable-based ink

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fall 2015 . volume 7 . number 3

Going Placeseditor SHEILA HANSEN

art director FELICE BISBY

caa manitoba editor LEA CURRIE

senior art director GAYLEEN M. WHITING

production/studio manager KRISTINA BORYS

production/print manager KIRSTY SENIOR (ON LEAVE)

assistant studio manager MANDY LAU

production coordinator TAMMY NGUYEN

advertising design CHRIS SHERWOOD

production technician INA BOWERBANK

imaging technician MANDY LAU

advertising

general sales manager GILLIAN TRAINOR

604-299-7311

account manager ANNA LEE

604-299-7311

manitoba & midwest u.s.a.

ROBERT ZYLUK [email protected]

chairman, ceo PETER LEGGE, O.B.C., LL.D (HON)

president SAMANTHA LEGGE, MBA

chief content officer CHARLENE ROOKE

vice-president/marketing & digital media HOLLY PATEMAN

vice-president/sales REBECCA LEGGE

executive creative director RICK THIBERT

director/it MIKE PACKER

director/production KIM MCLANE

director/digital media RAYMOND YIP

director/hr JOY GINETE-COCKLE

director/accounting SONIA ROXBURGH, CPA, CGA

director/circulation TRACY McRITCHIE, BBA

digital media ARIANE FLEISCHMANN,

DEBBIE JIANG, JAMES MARSHALL, CANDICE UI

marketing KATHLEEN ALMEIDA, ALLYSON WICKHAM

senior support analyst PETER RENSEN

erp systems analyst EILEEN GAJOWSKI

payroll administrator JENNA MARINESCU

accounting EILEEN GAJOWSKI, TERRI MASON,

JOCELYN SNELLING

circulation manager ASHLEY CLEGGETT

circulation MILLIE COSKUN, KELLY KALIRAI, HEATHER VINCE

executive assistant/office manager HEIDI CHRISTIE

advertising in going places magazine does not indicate an endorsement by caa manitoba.

® CAA, CAA Plus, Away From Home, CAA Plus RV and Approved Auto Repair Services are trademarks owned by, and their use granted by, the Canadian Automobile Association.

® AAA, CampBook, Show Your Card & Save, TourBook and TripTik are trademarks owned by, and their use granted by, the American Automobile Association.

Going Places magazine is published four times a year by Canada Wide Media Limited, 4th Floor, 4180 Lougheed Hwy., Burnaby, B.C. V5C 6A7. Phone 604-299-7311. Copyright 2015. All rights reserved. No part of this magazine may be reproduced without written permission.

Subscription rates: Canada $14.95 per year, plus applicable taxes; outside Canada $20.95 per year, no tax. Rates quoted are for non-members only.

Publications Mail Product Sales Agreement #40065475.

The statements, opinions and points of view expressed in articles published in this magazine are those of the authors, and publication shall not be deemed to mean that they are necessarily those of CAA Manitoba, the publisher, editor, Canada Wide Media Limited or Transcon. The publishers cannot be held responsible for unsolicited manuscripts and photographs.

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SPEAKER’S CORNER


Putting the Brakes on Distracted DrivingI was once driving down Ellice Ave-nue when I noticed the driver beside me was texting. He stopped behind a car near an intersection where the light was red. The light turned green, so I proceeded to drive through the intersection. It took a while for the driver to realize he wasn’t in gridlock traffic; he had,

in fact, stopped behind a parked car.I had to laugh a little as I kept driving. How could

someone be so oblivious to what’s going on around them? Unfortunately, we all have stories about times we have seen someone drive distracted, and some of those stories don’t end well. In fact, 99.41% of CAA Manitoba members have said they see people talking or texting on their phone while driving on a regular basis. This number hasn’t changed since 2011 when texting and driving became ille-gal in Manitoba. Something had to be done.

In June, I joined the Winnipeg Police Service, the RCMP, Minister of Justice Gord MacKintosh, Manitoba Public Insurance and MADD Canada at a news confer-ence to support the province’s decision to add more demerits to the existing penalty. Distracted drivers now get five demerits and a $200 fine. This is a good start, but I believe we need to go further to drive home the mes-sage that distracted driving will not be tolerated.

There is no shortage of ideas on how we can further penalize distracted drivers, and our members have been forthcoming with suggestions, from taking phones away to impounding vehicles. We also can look at initiatives from our neighbours. One that has stood out to me comes from two provinces in the west.

Saskatchewan and British Columbia’s graduated licensing programs prohibit new drivers from using hand-held and hands-free (yes, even Bluetooth) during this probationary period. If caught, they could lose their license. Ontario will also be passing legislation that would see new

drivers receive 30-, 60- or 90-day license suspensions, and the possibility of losing their tenure in the program if caught using a hand-held device. Much like we do in Manitoba for impaired driving, we need to be firm with new drivers: drive safe or risk not driving at all. It’s about ensuring distracted driving doesn’t become a habit from the moment drivers get behind the wheel, something an overwhelming majority of members say they would support here in Manitoba.

Just like any new legislation, it takes time for people to change behaviours because it’s a shift in mentality. Unfor-tunately, it seems some people won’t change habits until they experience tragedy. One in four roadway fatalities can be attributed to a distracted driver, something preventable. It’s up to each Manitoban to change their behaviour sooner than later. Please, don’t drive distracted. GP

–Mike MagerPresident and CEO, CAA Manitoba

You Go, Girl!My husband, Cliff Charbonneau, is a CAA member. This is a picture of our two-year-old granddaughter, Violet, that my daughter took of her enjoying your latest issue. You can never start too young planning your first vacation!

–Valerie Charbonneau, Winnipeg

WRITE US: Going Places P.O. Box 1400, 870 Empress St.,

Winnipeg, MB R3C 2Z3 email: [email protected]

facebook.com/caamanitobatwitter.com/caamanitoba

CorrectionIn our Weekender column (“Kenora, Ontario”; Summer 2015), we inadvertently left out the contact information for Kenora-based Houseboat Adventures: 1-800-2KENORA or 1-800-253-6672; www.houseboatadventures.com;www.facebook.com/HouseboatAdventures. We apologize for any inconvenience.

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TRAVEL SMARTS

Not so long ago, cruises were limited to the Caribbean, Mexican Riviera and Alaska. These days though, you will

find sailings offered around the world. You can now cross the Transatlantic in a classic Cunard liner, sail around Cape Horn or see Asia in an entirely different way on a river cruise. You can choose from three-day getaways to world voy-ages of 100-plus days, with many first-time cruisers leaning towards a seven-to-10-day sailing to a warm destination.

Cruise ships have also changed and are big-ger than ever before. Royal Caribbean’s Allure of the Seas carries up to 6,000 guests – nearly twice the capacity as 10 years ago. Larger ships also bring more options, from cabin categories and dining venues to entertainment and on-board activities. To help you navigate cruis-ing’s changing seascape, here are tips for first-time and seasoned sailors.

Pick the Right Cruise CabinYour stateroom can make or break your vaca-tion; if you’re not happy with your cabin, you may not be happy with your cruise. When booking, keep in mind the lowest prices are

often for the smaller, inside cabins without a window-view of the sea. You’ll pay more for a larger, outside cabin with a private balcony. Though oceanview staterooms have large pic-ture windows that don’t open, they do let sun-light in. The best value for your money usually falls somewhere between the two extremes of inside and premium suites.

Your cabin’s location is also important. If you’re a light sleeper, avoid choosing a cabin near the ship’s anchor, a show lounge, dining room or nightclub. If you’re prone to seasick-ness, you’ll want to stay midship and on a lower deck.

What is the Best Cruise Line For You?Some cruise lines focus more on families than others. Disney Cruise Line, Royal Caribbean, Norwegian and Carnival all offer extensive children’s areas, family pools and children’s and teen clubs with organized activities and amenities, such as ziplines, rock climbing and water slides.

The majority of ocean cruises are not all-inclusive. Your base cost covers your accom-modations, meals in the main dining room

and most on-board entertainment and activi-ties. Expect additional costs for:• Bar drinks, wine and sodas. Many cruise

lines offer beverage packages and multiple-bottle wine packages, which can be pur-chased on board or prior to boarding.

• Gratuities. A charge of U.S.$12 to $17 per per-son per day may be added to your account to cover the tipping for all crew, including your cabin steward, dining room waiter and assis-tant and galley staff.

• Internet facilities. The connection is often slow and expensive. The best option is to purchase a package of minutes to use on the ship’s computers or your own. Ship-to-shore calls from the comfort of your stateroom often range from U.S.$12-$15 per minute.

• Shore excursions. Optional shore tours can range from three hours of sightseeing to full-day excursions. If you go off on your own, be back at the ship at least 45 minutes prior to the last boarding call so you are not left behind.

• Alternative dining venues are available on many lines and carry an additional fee, rang-ing from U.S.$20-$75 per person.

• Spa treatments. A wonderful way to relax but can be more expensive than at home. Consider a free spa seminar, covering weight loss, teeth whitening and more.

• Medical treatment. Ships staff doctors and nurses, but there is a fee to visit them. Prior to travel, purchase out-of-province medical coverage. (Visit www.caamanitoba.com/covered to buy online.)

On-board RequestsCruise lines will do their best to accommodate special requests. Notify your travel consultant at the time of booking if you require a wheel-chair-accessible stateroom, need an insulin container or have special dietary needs.

Follow these tips, and you will be ship-shape and ready to sail! GP

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Happy SailsHow to ride the new wave of cruising

by Shelley Samycia

Get your feet wet on Royal Caribbean’s

five-day cruise through the Western Caribbean. Book with a CAA cruise

travel specialist (see page 33).

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and most on-board entertainment and activi-ties. Expect additional costs for:• Bar drinks, wine and sodas. Many cruise

lines offer beverage packages and multiple-bottle wine packages, which can be pur-chased on board or prior to boarding.

• Gratuities. A charge of U.S.$12 to $17 per per-son per day may be added to your account to cover the tipping for all crew, including your cabin steward, dining room waiter and assis-tant and galley staff.

• Internet facilities. The connection is often slow and expensive. The best option is to purchase a package of minutes to use on the ship’s computers or your own. Ship-to-shore calls from the comfort of your stateroom often range from U.S.$12-$15 per minute.

• Shore excursions. Optional shore tours can range from three hours of sightseeing to full-day excursions. If you go off on your own, be back at the ship at least 45 minutes prior to the last boarding call so you are not left behind.

• Alternative dining venues are available on many lines and carry an additional fee, rang-ing from U.S.$20-$75 per person.

• Spa treatments. A wonderful way to relax but can be more expensive than at home. Consider a free spa seminar, covering weight loss, teeth whitening and more.

• Medical treatment. Ships staff doctors and nurses, but there is a fee to visit them. Prior to travel, purchase out-of-province medical coverage. (Visit www.caamanitoba.com/covered to buy online.)

On-board RequestsCruise lines will do their best to accommodate special requests. Notify your travel consultant at the time of booking if you require a wheel-chair-accessible stateroom, need an insulin container or have special dietary needs.

Follow these tips, and you will be ship-shape and ready to sail! GP

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24 HOURS

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PORT METRO VANCOUVER, Canada’s largest cruise port sees 900,000 visitors each year. While you’re in British Columbia’s largest city – whether anticipating or remembering your cruise – take time to appreciate this picturesque coastal city.

DININGThere are many delicious reasons to leave the comforts of the ship. Vancouver has an impressive selection of restaurants, serving up everything from comfort food to ethnic fare.

A short walk from the port is the stylish Preston’s. The chefs’ commitment to making familiar dishes to be remembered is a promise kept after devouring the Canuck DBLT. The D, which stands for duck, is complemented by traditional BLT toppings, garlic aioli and fig and pear jam on cranberry country bread.

For those who’d rather satisfy a beer belly, head to craft brewery Steamworks just 10 minutes southeast of the terminal. It’s perfectly situated in Gastown, the city’s oldest neighbourhood and a National Historic Site. Try the Nitro Nut Brown beer and soak up the suds with the 12-hour pulled pork sammy.

Go to Guu for the atmosphere

as much as the food. Serving up traditional Japanese tapas, this Izakaya-style restaurant has no comparison in Manitoba, but is a staple in Vancouver, where 43 per cent of residents are of Asian heritage. The mushroom cheese bibimbap (mixed rice) is an easy and tasty introduction.

SHOPPINGFashionistas flock to Robson Street and its unique boutiques, high-end shops and familiar favourites. Several chains that aren’t available in Manitoba are here, including French Connection and Zara.

For upscale spending, head to Alberni Street. Heralded as a mini Rodeo Drive, this luxe destination is teeming with premium designers, including Burberry, Louis Vuitton and Hermès.

If your tastes (or bank account) aren’t that extravagant, Granville Island is like Winnipeg’s Forks Market’s hulking big brother, with artisan wares, unique gifts and freshly picked fruits and veggies. You could easily lose track of time, so focus on the Public Market.

SIGHTSEEINGContinually topping must-see lists, Stanley Park is Vancouver’s

urban oasis. Prospect Point café offers the best view of the city and mountains. Or to view marine animals, including sea otters, whales and octopuses, visit the Vancouver Aquarium inside the park.

Not for the height-sensitive, the Capilano Suspension Bridge takes you through a natural rainforest along suspended bridges 100 feet up in the air. (Free shuttle service available from Canada Place, next to the port.)

If it’s raining, seek shelter under the covered walkways and pavilions at the Dr. Sun Yat-Sen Classical Chinese Garden. This authentic representation of a classical Chinese garden from the Ming Dynasty is the first of its kind outside of China, scoring National Geographic’s Best City Garden in the World.

If you want to stick close to your ship, there’s plenty to see around the pier at Canada Place. Take in the majestic harbour views and some of the city’s most iconic sites, including Five Sails Restaurant, the 2010 Olympic Flame and Heritage Horns, which sound the first notes of “O Canada” every day at noon. GP

VancouverPre- or post-cruise, here’s how to pass the time in this pretty port city

by Lea Currie

Sail north from vibrant Vancouver on an Alaskan

cruise, or say aloha to warmer waters in Hawaii. Book with a CAA Travel cruise specialist

(see page 33).

Capilano Suspension Bridge.

Canada Place.

Dr. Sun Yat-Sen Classical Chinese Garden.

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Sail north from vibrant Vancouver on an Alaskan

cruise, or say aloha to warmer waters in Hawaii. Book with a CAA Travel cruise specialist

(see page 33).

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Visit: Over 145 CAA Of cesClick: caa.ca/hertzCall: 1-888-333-3120

Hertz & CAA. Where value rules the road.

TERMS AND CONDITIONS: Advance reservations are required and must include your CAA Club Discount Code (CDP#) along with Promotion Code (PC) #302676. PC# must be included in reservation or offer is void. Modifying your reservation may result in a change in your rate and/or invalidate this offer. Subject to availability, this offer is redeemable on weekly rentals of select vehicles at participating locations in Canada, the U.S., Puerto Rico and Mexico. Blackouts may apply. This offer has no cash value, may not be used with Prepay Rates, Tour Rates or Insurance Replacement Rates and may only be used with a CAA CDP#. No other CDP#, certi cate, voucher, offer or promotion applies. Hertz age, driver, credit and qualifying rate restrictions for the renting location apply. Taxes, tax reimbursement, age differential charges, fees and optional service charges, such as refueling, are not included. Discounts apply to time and mileage charges only and are in local currency upon redemption. Vehicle must be returned to renting location to avoid change in rate or drop charge. Rate subject to increase or fees may apply in the event of early/late vehicle returns. At the time of rental, present your CAA Membership card or Hertz/CAA Discount Card for identi cation. Offer valid for vehicle pickup through 9/30/15. Discounts and bene ts are available at all Hertz corporate and participating licensee locations in Canada and the U.S., and are subject to availability. Savings in CAD or local currency equivalent. Only CAA Members with a Gold enrollment date on or after February 1, 2012, who elect to participate in the Hertz Gold Plus Rewards program will qualify for a free rental day after the rst Gold rental. Go to: caa.ca/hertzgold to enroll. Premier Members must enroll at: caa.ca/hertzpremier.

Reg. U.S. Pat. Off. 2015 Hertz System, Inc. CAA and CAA logo trademarks owned by, and use is authorized by, the Canadian Automobile Association.

™ CAA Rewards is a trademark of the Canadian Automobile Association. hertz.ca

CAA Member-exclusive discounts and benefits:• Everyday discounts of up to 20% on daily, weekend, weekly and monthly rentals!• Hertz NeverLost GPS rental for $6.99 per day, a savings of $6 per day!• Additional qualified CAA drivers are FREE, a savings of $13 per day per driver!• FREE use of a child, infant or booster seat, a savings of $11.99 per day!• Hertz Gold Plus Rewards membership and a FREE rental day!

CAA Members save $25 on weekly rentals of select vehicles at participating Hertz locations when Promotion Code #302676 is included in your reservation.

Go with CAA and Hertz on your next vacation.

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Smooth SailingCruise in comfort with sleek travel gear and smart gadgets

by Janet Gyenes

MERCHANDISE

There’s no need to sacrifice creature comforts or haul hefty luggage. Choose these streamlined travel items and still have room for those souvenirs you’ve picked up at ports of call. Available at CAA Manitoba service centres and online at shop.caamanitoba.com.

A. Samsonite LIFTwo Navigate narrow corridors smoothly with these shipshape uprights that feature multi-directional wheels, interior pocket panels and compression straps for keeping your cruise wear compact. Member prices: 20" spinner carry-on, $159.99; 25" spinner upright, $189.99; 29" spinner upright, $209.99. (Regular prices: $199.99, $229.99 and $259.99, respectively.) Colours: black, red and charcoal.

B. RFID Cash & Card Sleeve Wallet Protect your cards and thwart thieves by blocking access to data stored on your credit cards and ID. Member price: $17.99. (Regular price: $19.99.)

C. Lug Bags Whether you’re on a shore excursion or lounging poolside, Lug bags can help keep you organized with features such as soft-lined pockets for stashing sunglasses and smartphones, adjustable straps for comfort, and ventilated compartments for stowing shoes and more. Member prices: Cable Car satchel, $58; Puddle Jumper overnight bag, $99. (Regular prices: $66 and $115, respectively.)

D. No-Jet-Lag These homeopathic pills help keep jet lag at bay so you’ll never miss out on the breakfast buffet or evening entertainment. Member price: $14. (Regular price: $16.)

E. Evolution Travel Pillow Catnap by the pool in comfort with this incredibly compact memory foam pillow that supports your neck and squeezes down to one-quarter of its size so it won’t overload your luggage. It even comes with a washable velour cover. Member price: $33.99. (Regular price: $37.99.) Colours: black, grey and royal.

F. Digital Flashlight Clock When you’re on cruise time, it’s easy to lose track of time – unless you’ve packed this handy item that displays such essentials as time, date, day of the week and temperature. Bonus: the clock glows in the dark. Member price: $31.99. (Regular price: $35.99.)

G. Go Travel Money Belt Before you head to the on-board casino, stash your cash in this breathable fabric money belt that’s slim enough to slip seamlessly under your clothes. Member price: $9.99. (Regular price: $11.99.)

H. Travelon Anti-Theft Travel Bag Enjoy excursions worry-free and outsmart pickpockets with this sophisticated bag that sports cut-proof straps, RFID blocking card slots and locking compartments. Member price: $64.99. (Regular price: $74.99.) GP

Don’t live near a CAA service centre?

Order online and have it shipped to your door. Shipping

is free for orders over $40.shop.caamanitoba.com

A

C

D

E

F

G

H

B

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Visit: Over 145 CAA Of cesClick: caa.ca/hertzCall: 1-888-333-3120

Hertz & CAA. Where value rules the road.

TERMS AND CONDITIONS: Advance reservations are required and must include your CAA Club Discount Code (CDP#) along with Promotion Code (PC) #302676. PC# must be included in reservation or offer is void. Modifying your reservation may result in a change in your rate and/or invalidate this offer. Subject to availability, this offer is redeemable on weekly rentals of select vehicles at participating locations in Canada, the U.S., Puerto Rico and Mexico. Blackouts may apply. This offer has no cash value, may not be used with Prepay Rates, Tour Rates or Insurance Replacement Rates and may only be used with a CAA CDP#. No other CDP#, certi cate, voucher, offer or promotion applies. Hertz age, driver, credit and qualifying rate restrictions for the renting location apply. Taxes, tax reimbursement, age differential charges, fees and optional service charges, such as refueling, are not included. Discounts apply to time and mileage charges only and are in local currency upon redemption. Vehicle must be returned to renting location to avoid change in rate or drop charge. Rate subject to increase or fees may apply in the event of early/late vehicle returns. At the time of rental, present your CAA Membership card or Hertz/CAA Discount Card for identi cation. Offer valid for vehicle pickup through 9/30/15. Discounts and bene ts are available at all Hertz corporate and participating licensee locations in Canada and the U.S., and are subject to availability. Savings in CAD or local currency equivalent. Only CAA Members with a Gold enrollment date on or after February 1, 2012, who elect to participate in the Hertz Gold Plus Rewards program will qualify for a free rental day after the rst Gold rental. Go to: caa.ca/hertzgold to enroll. Premier Members must enroll at: caa.ca/hertzpremier.

Reg. U.S. Pat. Off. 2015 Hertz System, Inc. CAA and CAA logo trademarks owned by, and use is authorized by, the Canadian Automobile Association.

™ CAA Rewards is a trademark of the Canadian Automobile Association. hertz.ca

CAA Member-exclusive discounts and benefits:• Everyday discounts of up to 20% on daily, weekend, weekly and monthly rentals!• Hertz NeverLost GPS rental for $6.99 per day, a savings of $6 per day!• Additional qualified CAA drivers are FREE, a savings of $13 per day per driver!• FREE use of a child, infant or booster seat, a savings of $11.99 per day!• Hertz Gold Plus Rewards membership and a FREE rental day!

CAA Members save $25 on weekly rentals of select vehicles at participating Hertz locations when Promotion Code #302676 is included in your reservation.

Go with CAA and Hertz on your next vacation.

There’s no need to sacrifice creature comforts or haul hefty luggage. Choose these streamlined travel items and still have room for those souvenirs you’ve picked up at ports of call. Available at CAA Manitoba service centres and online at shop.caamanitoba.com.

A. Samsonite LIFTwo Navigate narrow corridors smoothly with these shipshape uprights that feature multi-directional wheels, interior pocket panels and compression straps for keeping your cruise wear compact. Member prices: 20" spinner carry-on, $159.99; 25" spinner upright, $189.99; 29" spinner upright, $209.99. (Regular prices: $199.99, $229.99 and $259.99, respectively.) Colours: black, red and charcoal.

B. RFID Cash & Card Sleeve Wallet Protect your cards and thwart thieves by blocking access to data stored on your credit cards and ID. Member price: $17.99. (Regular price: $19.99.)

C. Lug Bags Whether you’re on a shore excursion or lounging poolside, Lug bags can help keep you organized with features such as soft-lined pockets for stashing sunglasses and smartphones, adjustable straps for comfort, and ventilated compartments for stowing shoes and more. Member prices: Cable Car satchel, $58; Puddle Jumper overnight bag, $99. (Regular prices: $66 and $115, respectively.)

D. No-Jet-Lag These homeopathic pills help keep jet lag at bay so you’ll never miss out on the breakfast buffet or evening entertainment. Member price: $14. (Regular price: $16.)

E. Evolution Travel Pillow Catnap by the pool in comfort with this incredibly compact memory foam pillow that supports your neck and squeezes down to one-quarter of its size so it won’t overload your luggage. It even comes with a washable velour cover. Member price: $33.99. (Regular price: $37.99.) Colours: black, grey and royal.

F. Digital Flashlight Clock When you’re on cruise time, it’s easy to lose track of time – unless you’ve packed this handy item that displays such essentials as time, date, day of the week and temperature. Bonus: the clock glows in the dark. Member price: $31.99. (Regular price: $35.99.)

G. Go Travel Money Belt Before you head to the on-board casino, stash your cash in this breathable fabric money belt that’s slim enough to slip seamlessly under your clothes. Member price: $9.99. (Regular price: $11.99.)

H. Travelon Anti-Theft Travel Bag Enjoy excursions worry-free and outsmart pickpockets with this sophisticated bag that sports cut-proof straps, RFID blocking card slots and locking compartments. Member price: $64.99. (Regular price: $74.99.) GP

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WALKING INTO WINNIPEG’S FLOAT.CALMfor the first time, it’s natural to be apprehensive. The idea of floating in a pod of salt water for 90 minutes with no outside stimulation – yes, you have to let go of the smart phone – would leave most people feeling like a fish out of water. But with technology within our reach around the clock, the mental and physical stress of being constantly connected can severely affect our minds and bodies, leading to an inability to concentrate, difficulty sleeping, headaches and eye strain, among other issues. Floating provides a rare opportunity to disconnect from technology and reconnect with yourself.

“We don’t realize how much we need that escape,” says Leah Dawn, who started Float.Calm in October 2014 with husband Brad Dauk. “We’re so connected that when we’re finally able to let ourselves go and stop the noise, our minds practically say, ‘Wow, thank you. I so needed that break.’ ”

Devoid of light and sound, a pool noodle your only companion, you lay in 25 centimetres of salt water. The 383 kilograms of pharmaceutical grade Epsom salt used in each float pod creates an extremely buoyant environment, making you feel weightless. As a wave of serenity takes over, the outside world evaporates. This time is for you. It’s meditation meets relaxation as you float away on your own mini sea of tranquility.

Benefits range from improved sleep and anxiety reduction to pain management and muscle recovery. So for just a short time, stop updating Facebook, checking email and taking pictures of your meals, and let your cares wash away. www.floatcalm.com


PODPODPODA Dip in the

PODA Dip in the

POD

base

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Think Outside the BoxPut down the Monopoly and challenge your friends and family to a new spin on games night. In the recent introduction of live escape rooms in Winnipeg, Enigma Escapes has quickly risen to the top of the stack. Become the next Sherlock Holmes or Nancy Drew as you and a few loved ones are locked in a themed room with a mystery to solve. As the minutes tick by, search for clues hidden around the room, and mull over puzzles to ultimately crack the case and win the room. But like any good mystery, just when you think you’ve found an answer, more questions arise. It’s worlds away from Boardwalk; instead of ruining relationships fighting over Free Parking and debts owed, cooperation and communication are key to unlocking the door.

Spend some quality time with friends or family in one of Enigma’s new theme rooms inside a magic lamp under a genie’s curse, aboard a pirate ship or in the deep depths of outer space. Or try your hand at one of the originals: a crime-plagued speakeasy in the Prohibition era or a jewel quest in 1930s Zanzibar. CAA members receive 20% off between Sunday and Thursday. Use promo code CAAescape11 at www.enigmaescapes.com.

KNOW?Did you

Fill Up This FallFALL SUPPERS are as Manitoban as socials, the Golden Boy and bison. From traditional roast turkey with all the trimmings to Ukrainian feasts, these gastronomical delights make for delicious home cooked meals at great prices. It’s also the perfect opportunity to get to know your neighbours, see the vibrant fall colours on a leisurely drive and support the community (many are also fundraisers).

Here’s a taste of some of the fall suppers taking place this year:

PRAIRIE DOG CENTRAL RAILWAY FALL SUPPERSeptember 5 and 26, 2015; 4:30-8:30 p.m.Inkster Junction Station (Prairie Dog Trail, Winnipeg)Adults: $42.95; children (2-13 years): $27.95; babies (two and under): free. (Price includes a return trip on the train from Winnipeg to Grosse Isle.)

PANSY FALL SUPPERSeptember 13, 2015; 3-6 p.m.Pansy Hall (Highway 403, Pansy)Adults: $14; children (7-12 years): $8; children (six and under): free

SOMERSET FALL SUPPERSeptember 20, 2015; 4-7 p.m.Somerset Community Hall (201 1st Street, Somerset)Adults: $13; children (5-12 years): $7; preschool (four and under): free

ARGYLE FALL SUPPERSeptember 27, 2015; 3-6 p.m.Argyle Community Centre (Main Street, Argyle)Adults: $13; children (6-10 years): $6; children (five and under): free

CARMAN CATHOLIC CHURCH FALL SUPPERSeptember 27, 2015; 4-7 p.m.Carman Community Hall (60 1st Avenue N.W., Carman)Adults: $12; children (six and under): $6. (2014 prices; subject to change.)

STE. AGATHE FALL SUPPEROctober 4, 2015; 4-7 p.m.Ste. Agathe Cultural & Community Centre, (Main Street, Ste. Agathe)Adults: $13; children (5-12 years): $6; children (four and under): free www.travelmanitoba.com GP

In 1959, Winnipeg was the first city in North America to begin using a central emergency number thanks

to then mayor, Stephen Juba. Winnipeggers initially dialed 999

(as is used in Britain), but switched to 911 years later to align with

the United States.

New CAA Rewards partner!

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20 G O I N G P L A C E S | FA L L 2 015 oak hammock marsh, istock

WE STRADDLE THREE MIGRATORY FLYWAYS. We’re located in the centre of a continent,

attracting airborne visitors from north, south, east and

west. We boast grasslands, wetlands, boreal and subarctic

landscapes. We’re home to nearly 400 species. In short,

Manitoba is a birder’s paradise. So whether you’re a diehard

bird nerd or an energetic newbie, grab your field glasses

(that’s birder code for binoculars), life list and get ready to

start making some check marks.

1 • BIGGEST NUMBERSOAK HAMMOCK MARSH (NEAR STONEWALL) It’s a busy place – both for

two-legged and winged species. This 60-square-kilometre chunk was restored in the late 1960s to include a series of dikes, basins and islands. Nearly 300 species

have been spotted, including breeding Franklin’s gulls, least bit-terns and the red-eyed black-crowned night herons sporting their telltale white head plumes that resemble ponytails. But it’s the fall migration that steals the show with an estimated 400,000 geese and ducks moving from marsh to upland on an annual

feeding stop. There’s nothing quite like a giant flying mass sil-houetted against a prairie sunset to make you stop and take note. The dikes make for easy strolling and spotting. The on-site Oak Hammock Marsh Interpretive Centre is home to a café and hosts events. www.oakhammockmarsh.ca

2 • EXOTIC LANDSCAPESCHURCHILL (NEAR HUDSON BAY)Remote, exotic and well

worth the trip. The habitat mix of boreal, tundra, coastal and mud flats are home to 95 breeding species. Black scoter and Harlequin ducks – so named for their grey, copper, black and white markings reminiscent of a theatrical stage character – visit

the Churchill area along with a host of shorebirds. But for serious birders, it’s the promise of adding the elusive Ross’s gull to their life lists that makes Churchill so appealing. It breeds in only two spots in Canada (the other is in Nunavut). Overhead, you’ll see soaring peregrine falcons, while on the ground, willow ptarmigan blend with their surroundings. www.everythingchurchill.com

by Shel Zolkewich

TOP 5

Churchill’s Harlequin ducks.

Geese fill the autumn sky at Oak Hammock Marsh.

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3 • WATERBIRDS GALOREHECLA ISLAND (NORTH OF RIVER-TON)

Start at Grassy Narrows Marsh, part of Manitoba’s Pine to Prai-rie International Birding Trail, to catch a glimpse of boreal species, including the great grey owl, American three-toed wood-pecker and the striking Black-burnian warbler with its yellow-and-black-striped head and nearly glowing orange throat. From there, head to the water’s edge for sightings of dou-ble-crested cormorant, osprey, bald eagle and rough-legged hawk. Just off the northern tip of the island are the Pipestone Rocks, a group of treeless islands that American white pelicans have taken a shine to. At least 500 pairs of these comically

large birds with swinging gullets make their nests on the guano-covered islands in the middle of vast Lake Winnipeg. www.gov.mb.ca/conservation/parks/popular_parks/central/hecla.html

4 • SWANS AND HERONSWHITEWATER LAKE (SOUTH OF BRANDON)

Nestled close to the United States border, Whitewater Lake is a hot spot for birders who love tundra swans and black-crowned night herons. But the checklist doesn’t stop there. Geese, coots, gulls and dozens of duck species also pass through on migration. Expect to see grebes and their trademark dance across the water’s surface. This display, called rushing, results in spring breeding. And then there are the shorebirds – an estimated 24,000 of them at last count. There have been years when this alkaline lake is completely dry. And years when plenty of water covers more than 10,000 hectares. In wet years, more than 250,000 migrating ducks and geese stop by. www.boissevain.ca/visitors/whitewater.htm

5 • PRETTY BIRDSWHITESHELL PROVINCIAL PARK (EAST OF WINNIPEG)Dozens of hiking trails

cut through this vast (272,900-hectare) boreal park, making it easy to spot some of the province’s most beautiful birds. Along McGillivray Falls Trail, get ready for warbler wonderland,

including the Nashville, magnolia, mourning, chestnut-sided, Canada and Blackburnian. Sparrows also seem to like this trail. Look for the chipping and song varieties and listen for the white-throated’s unmistakable voice – a thin whistle that sounds like “oh-sweet-Canada-Canada.” Stop

at the picturesque Long Pond to see sedge wren, Wilson’s snipe and the elusive sora, a long-legged, chicken-like rail that is more often seen than heard. At Caddy Lake, peek into the spruces for a glimpse of the show-stop-ping scarlet tanager with its elec-tric-red-hot plumage. www.gov.mb.ca/conservation/parks/popular_parks/eastern/whiteshell.html GP

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the Churchill area along with a host of shorebirds. But for serious birders, it’s the promise of adding the elusive Ross’s gull to their life lists that makes Churchill so appealing. It breeds in only two spots in Canada (the other is in Nunavut). Overhead, you’ll see soaring peregrine falcons, while on the ground, willow ptarmigan blend with their surroundings. www.everythingchurchill.com

On the lookout for savings? Get 50% off

second admission with purchase of a regular

admission at CAA Rewards partner Oak

Hammock Marsh.

Sandhill cranes (here) and a Blackburnian warbler (inset) on Hecla Island.

Black-crowned night heron.

Spot scarlet tanagers in Whiteshell Provincial Park.

Geese fill the autumn sky at Oak Hammock Marsh.

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MADE IN MANITOBA

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Bonding with BelugasChurchill’s other claim to fame as a wildlife hot spot

Second in a two-part series on a roadtrip to northern Manitoba

by Lea Currie

“Baby beluga in the deep blue sea. Swim so wild and swim so free . . .” The famous lyrics of Raffi’s chil-

dren’s song “Baby Beluga” dance through my head as I finish packing. Fortunately for my husband, Mark, I keep the tune to myself.

I’m in our room at Thompson’s Best West-ern hotel, getting ready for our plane ride to Churchill. Celebrated as the Polar Bear Capital of the World, this remote Manitoba outpost of less than 1,000 can also boast a second world capital designation – that of the beluga whale. Every summer, hundreds of thousands of

belugas swim north to the shallow coastal waters of Hudson Bay where the capelin fish are plentiful. It’s a feeding frenzy for these Arc-tic creatures – and a photo frenzy for tourists who flock to Churchill for some of the best whale-watching on the planet.

Upon landing in Churchill, Mark and I are whisked to our home for the next three nights. Lazy Bear Lodge (www.lazybearlodge.com) is exactly what I had in mind for our Hudson Bay getaway – the quintessential northern lodge, complete with heavy wood panelling, stone fireplaces and hunting trophies whose eyes

seem to follow my every move. But we don’t have much time for checking out the accommo-dation. The promise of whales is too enticing.

First up is a kayaking trip on the Churchill River. Along with eight other guests, we meet up with our guide, Tress, the lodge’s kayaking expert. We’re all excited, but I swallow some of my giddiness for fear of looking childish. Once out on the river though, there’s no way I can hold back my enthusiasm. I point and exclaim in delight as our group’s numbers multiply quickly – pods of belugas now surround us. We paddle farther out and they make a game of

Beluga-spotting in Hudson Bay. Watch out for polar bears.

Have a whale of a time in your own backyard

during a summer tour to Churchill. Contact CAA Travel to book today!

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lea currie FA L L 2 015 | G O I N G P L A C E S 25

following us, dancing between the boats, their glistening heads and backs like ice cubes in a pitcher of water. I point out a pod to Mark, who’s manning the back of our two-person kayak, and we head in their direction. Just as quickly, others appear at our side. They’re as curious about us as we are about them and their flexible necks, an uncommon characteristic in whales, allow them to watch us right back.

Although easily double the size of dolphins, at around 1,000 kilograms, beluga whales have a similar playful personality, seeming to flash a smile as they surface with a quick splash. As belugas can’t hold their breath for too long, they surface often, much to my delight. I try in vain to capture their beauty on my camera, but my reflexes aren’t as fast as theirs. Snapping a beluga portrait requires patience and determi-nation. Thankfully, there’ll be more opportuni-ties over the next two days.

The next day begins with a whale-watching boat tour and excursion to the Prince of Wales Fort, a National

Historic Site and the oldest building in Mani-toba. As we bump along on the water, the morning fog blocks the horizon, but I don’t have to look far to spot whales as they swim along, as if welcoming our boat into their pods. It’s not yet 8 a.m., but our new friends seem to be wishing us a good morning with smiles and chirps. Their upbeat mood is infec-tious and any lingering desire for my soft, warm bed back at the lodge quickly evapo-rates. Having left the kayak behind, it’s nice to relax and just enjoy the view. I alternate my location on the boat based on the exclama-tions of fellow passengers, but then decide to settle down and stare out on to the water, waiting with my camera for what is sure to come. The whales don’t disappoint. Before the fort is even visible, I gleefully announce to Mark that the tour has already been a success. My close-up of a beautiful beluga is the proof.

The boat soon arrives at the fort and, clas-sic beluga portraits aside, the large stone for-tress quickly commands my focus. Built and re-built by the Hudson Bay Company during the days of the fur trade in the 18th century, this coveted spot was the site of much conflict between the French and English as they fought for control of that vital industry. The tour is barely underway when word comes of an unexpected visitor. A polar bear is being herded away from town in the direction of the fort. My heart races. I’m eager for my first glimpse of a polar bear in its natural environ-ment – though I’m not unhappy that a Parks

seem to follow my every move. But we don’t have much time for checking out the accommo-dation. The promise of whales is too enticing.

First up is a kayaking trip on the Churchill River. Along with eight other guests, we meet up with our guide, Tress, the lodge’s kayaking expert. We’re all excited, but I swallow some of my giddiness for fear of looking childish. Once out on the river though, there’s no way I can hold back my enthusiasm. I point and exclaim in delight as our group’s numbers multiply quickly – pods of belugas now surround us. We paddle farther out and they make a game of

An Inukshuk in town. A curious beluga bobs up by the boat.

Belugas usually travel in pods of around 10.

Watch out for polar bears.A cannon standing guard at the

Prince of Wales Fort.

Mama bear taking her cubs for a leisurely swim in the bay.


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As I walk up to Bluesky Expedition’s mushing team, some of the 30 dogs – mostly mixed breeds, including border collies and huskies – continue to lay outside near their dog houses, while others jump eagerly, hoping to be picked for the team. Eight dogs typically

make up a sledding team, but only six are chosen for this hot summer run.

Without snow, a wheeled cart will be our sled. My husband, Mark, and I take a seat while owner-operator Ger-ald Azure stands behind us to guide

the dogs. With a quick command (“hike!”), we’re off. Gerald is in full control of his team for the 1.6-kilome-tre ride along a gravel road. His cry of “gee” orders the dogs to turn left and “haw” is for a right. The dogs are excited to prove themselves. They

want to run and they want to run fast – up to 50 km/hr. We hoot and holler as the boreal forest whizzes past. As we fly back to home base, the only thing louder than my heart pounding is Mark’s call for one more lap.www.blueskymush.com –L.C.

So Mush Fun

Even sans snow, Bluesky’s canine crew is always in pursuit of fun.


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Canada ranger armed with a rifle is standing nearby. Inside the fort, we head to higher ground for safety and a better view. From here, I scan the water and see two boats manoeuvre the swimming bear towards the land in front of us. Soaking wet, the bear climbs the rocks to survey its surroundings. I can hardly believe how big it is as it strolls to within 100 metres. I watch in wonderment, running between one viewing spot and the next. There’s no point now in denying my giddy enthusiasm.

A fter two days of whale-watching and bear-spotting, I think I’ve seen it all. Thankfully though, the best is yet to

come. It’s our last full day in Churchill and we’re taking a six-hour boat ride to Hubbard Point, the northern tip of Hudson Bay and a breeding ground for seals, which makes it a favourite hunting area for polar bears. As it turns out, however, belugas will once again be the star attraction.

It’s not long before pods are skipping along with the boat – called bow-riding because they ride the bow waves created by the vessel. As the belugas play in the waves, you can see the per-sonalities of these highly social creatures shine

through. Pods swim past us, whistling, clicking and tweeting their happy tune. These under-water vocalizations are what earned them the nickname “sea canaries.” Some of them even double back for an encore performance.

About halfway out, Raffi’s song that had danced in my head earlier in the week comes to life as we encounter a rare and magnificent sight. Just like the song says, a baby beluga is swimming wild and free. Our guide, Gerald, announces that the calf is likely just one to three hours old based on his chaotic swim-ming patterns and the pod of females that sur-round him and help lift him to the surface. At

about 45 kg, the newborn’s slate colouring makes him stand out from the pod. In time, this will fade to creamy white, an Arctic cam-ouflage to protect him against his main preda-tors, polar bears and killer whales. Like any newborn, he elicits oohs and aahs from the group every time he bobs to the surface. It’s one of the most amazing sights I’ve encoun-tered on this trip – or ever.

Just minutes after the calf is gone, I flip through the photos to remind myself it wasn’t a dream, but the images can only capture a fraction of this surreal experience. I put down my camera and simply enjoy the memory. GP

A baby beluga gets a boost from Mom for a breath of fresh air.


Ocean liner or expedition ship? Mediterranean or Myanmar? Cruising in 2015 is as varied

as the people who board ships to explore the world. Dive into our

alphabetized guide and discover what cruising has to offer, from

the newest ships and coolest features to the hottest ports and

latest trends. Bon voyage! ⊲

Cruising A to Z

by Debbie Selinsky

YOUR GO-TO GUIDE FOR WHATEVER FLOATS YOUR BOAT

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CROATIA

Mediterranean cruises often sail to Greece, Italy and Spain, but the region’s rising star is Croa-tia, which rivals the beauty of the Greek Islands and the culture of Italy. Ships often stop at Dubrovnik, a walled city with a fascinating medi-eval Old Town, and also the charming port of Split.

HOLIDAY & THEMED CRUISES

Christmas at sea can be memorable with cruise lines offering everything from “snowfalls” in the ship’s atrium to deck-the-deck parties. But holiday cruises (including Thanks-giving and New Year’s) sell out quickly, so make your reservations early. At any time of year, themed cruises – from food-and-wine sailings, among the most popular, to cruises focused on oldies music, sports, celebrities and more – offer exclusive experiences and the chance to mingle with like-minded aficionados.

AERIAL

A feature on many ships, this new up-in-the-air trend gets cruisers off the deck, literally. You can scramble up a rock-climbing wall, zoom along a zipline and sky dive inside a glass flight chamber. In ports, airborne adventures are equally thrilling, from pontoon plane flights over Alaska’s misty fjords to hovering in a heli-copter above an active Hawaiian volcano – so close you can feel the heat.

A

C

H

Expedition CruisingWith sturdy ships plying the waters of faraway destinations

such as Antarctica and the Galapagos Islands, expedition cruises often include naturalists, historians and other experts leading tours and evening seminars to enrich your journey.

BargingThese intimate vessels explore

out-of-the-way corners of Europe. Imagine gliding along a canal in France or Holland at a pace so leisurely that you can step off to walk or bike ride alongside. Barges are known for great service, gourmet meals and few passengers.

GratuitiesMany lines now automatically bill

your shipboard account for staff gratuities. Pooling and distributing tips makes sense, especially in an era of open seating, where you may not have the same servers twice. Some smaller cruise lines have nixed tips entirely.

FAMILY FUN

Modern ocean liners are perk-filled play-grounds for active families. While kids are enjoying elaborate waterparks and sports facilities, parents and grandparents can take bridge lessons, relax with an alfresco massage in a poolside

cabana or visit with friends at afternoon tea. Cruisers of all generations will appreci-ate tech offerings, such as bow-to-stern Wi-Fi, computer hubs and even a golf simula-tor, where guests swing real Callaway clubs as they play electronic versions of more than 100 actual courses around the world. Good news for the budget: Some lines offer free travel for younger children and reduced fares for teens on specific itineraries.

DiningGood food has always been a key feature of cruising. But

now cruise lines are accommodating your desire to dine when and with whom you like. Today, even the largest ships offer some open seating in the regular dining room (for passengers who wish to take charge of their dining destiny), while maintaining some areas of the classic assigned seating that leads to so many long-term friendships.

B

E

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Inside CabinIf you plan to stay so busy that you only use

your room for sleeping, save money by opting for an “inside cabin,” one without a window. One innovative ship offers a high-tech option – interior cabins adorned with “virtual” balconies, 80-inch LED screens showing live images taken by exterior cameras.

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Hop aboard Holland America’s new

ship, ms Koningsdam, when it sails the Mediterranean

beginning spring 2016. Contact CAA Travel at 204-262-6000

or 1-800-222-4357 to book today.

JOKING AROUND

Comedy has become a hot trend in cruise-ship entertainment, with funnymen (and women) doing standup routines on stage. These comics, who often are Vegas regulars and appear on TV’s Comedy Central, generally offer family-friendly early shows and late-night, adult-only shows.

J

Kangaroo IslandAustralia contin-

ues to be one of the fastest-growing cruise favourites, and among its newest ports is Kangaroo Island. Located off the southern coast, it’s home to 267 species of birds – and kangaroos, of course.

New ShipsIf you’re a cruiser who loves the excitement of sailing on the newest – or the most innovative –

ship out there, you’re in luck. At least seven new ocean liners and a record-breaking 40 new river vessels, many popping up all over Southeast Asia, are being launched in 2015.

MyanmarA hot new cruise

destination is Myanmar (formerly Burma) in Southeast Asia. Both ocean and river cruises now visit this exotic country, which largely was closed to outside society until 2010. Yangon, the main port of call, boasts striking pagodas, palaces and natural beauty.

KN

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LUXURY AT SEA

Want to be pampered? Many ships cater to your every desire with state-of-the-art spas, professionally trained butlers, walk-in closets and expansive “pillow menus.”

L

Ocean CruisingPicture yourself relaxing on the deck of your ship, faced with an endless, mesmerizing

view of the big, blue sea. Ocean cruising, appreciated by guests for its romance, tradition and ease of travel, continues to attract millions of first-time guests every year.

O

(j, k) istock, (l) uniworld/ss maria theresa, (m) celebrity cruises/shwedagon pagoda, (n) holland america line/ms koningsdam, (o) celebrity cruises/celebrity solstice


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AmaWaterwaysAward-winning AmaWaterways is recognized as an industry leader in luxury, service and innovation. It offers cultural adventure distinguished by fine regional cuisine with local wines, and daily shore excursions. Cruise to choose: Vietnam, Cambodia & the Riches of the Mekong; Hanoi to Ho Chi Minh City – 16 days; various 2015-2017 dates available.CAA members receive discounts of up to $300 per person, plus a welcome gift.

UniworldDiscover the appeal of different destinations with Uniworld while enjoying the same world-class accommodations, hospitality and cuisine as found in a five-star boutique hotel. Cruise to choose: Imperial Waterways of Russia; Moscow to St. Petersburg – 13 days; various spring 2016 departures available.CAA members receive up to $250 off per person. Double the discount until September 30, 2015.** Plus, book a CAA/AAA Vacations’ Uniworld cruise and receive a complimentary pre-cruise night at a city-centre hotel and free ground transfers.

AvalonWith Avalon Waterways, it’s the special touches that make for an unforgettable river cruise. From your meals to shore excursions, personalize your voyage to make the experience exclusively yours – and completely unforgettable. Cruise to choose: Grand France – Food Lover’s Special Interest Cruise; Côte d’Azur to Paris – 16 days; March 22, 2016.CAA members receive a $50 discount per person.

VikingExperience the best way to travel as you journey through the Old World surrounded by the luxury and style of a state-of-the-art Viking ship. Dock in the heart of inspiring destinations and delve deep into each locale. Cruise to choose: Rhine Getaway; Basel to Amsterdam (or reverse) – eight days; various 2015 and 2016 dates available. (Select holiday season cruises include the Christmas markets.)CAA members receive a shipboard credit up to $200 per person.

To get started, choose your CAA Travel consultant from our cruise experts on page 33 or visit www.caamanitoba.com/rivercruises.* Rewards available on select sailings and departure dates. Additional terms and conditions may apply. Contact CAA Travel for full details.

** Terms and conditions apply. Contact CAA Travel for details.

Private IslandsIt may be the Gilligan’s Island effect, but passengers often say the best day of their cruise was the one spent kicking

back on their ship’s private island. These small Caribbean outposts offer plenty of hammocks to loll in, calm waters for snorkelling or swimming, and even restaurants and shops.

P

Solo CruisingIf you prefer to room alone, check out cruise lines that are making it less expensive to do so – by eliminating or lowering the single-

supplement fee. (Visit www.caamanitoba.com/solo to learn more about CAA Manitoba’s Solo EsCAApes Club and solo offers.)

S

QUIET TIME

If you want your cruise to include much-needed R&R, you can find it. From private verandas and adult-only sunning areas to concierge-level cabins with VIP lounges and an avant-garde tree house with suspended “nests,” most ships cater to guests seeking a little quiet time.

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Your First Port of CallSail away with CAA Travel and one of our preferred river cruise suppliers to get exclusive CAA member benefits* and, of course, an incredible cruise.

River CruisingIncreasingly popular, river cruising gives guests a close look at life

onshore. The small ships leisurely sail the world’s most interesting waterways, from Africa’s Chobe River to Europe’s Danube River – docking along the way at capitals, castles, encampments and more.

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YACHT AND SMALL SHIP CRUISING

If cruise liners are like floating resorts, then small ships and yachts resemble floating boutique hotels. Often surprisingly affordable, they’re nimble enough to dock in off-the-beaten-path ports that larger vessels can’t approach.

Y


WeatherUse the weather to your advantage. Take your

Caribbean cruise between December and May to experience the most temperate conditions. See Alaska with fewer people, and grab a lower fare, on an early-season (May) or late-season (September) sailing.

WTOURS

Make the most of your time in port with a tour, also known in cruising as an excursion. Ships make arrangements with local vendors to offer you a vast selection, ranging from river tubing and truffle hunting to touring a European castle with its noble host.

T

U.S. CruisingCruises within the United

States meander, for example, along New England’s coastline or through Lewis and Clark territory via the Columbia and Snake rivers.

U

Valletta, MaltaOften overlooked,

Valletta, on the Mediterranean island of Malta, is both a living museum of baroque architecture and a bustling cultural and commercial gem, welcoming more ships every year.

V

XenophileCount yourself a xenophile if you have an unquenchable curiosity about the

rest of the world and its people – and consider departing from a European or Asian port. Your experiences will be enriched by guided land tours, local entertainment and the international passen-gers you’ll meet on the ship.

Zero in on Your Perfect CruiseFinding your perfect cruise can be

a challenge, thanks to the vast offerings. Begin with your preferences and expectations. Create a wish list. Ask for advice from a CAA Travel consultant. And, most of all, indulge your dreams. Remember, it’s your cruise – make it unforgettable! GP

X

Z

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istock FA L L 2 015 | G O I N G P L A C E S 33

Rosemarie HerscovitchMcPhillips Service CentreCruise areas of expertise:Caribbean, Disney cruises, European river cruising.Expert tip: Take advantage of any future cruising program the cruise line offers. This means you place a

deposit (amounts vary depending on the cruise line) for an unspecified future cruise while on your current cruise. This usually results in a substantial shipboard credit to use immediately, and you have a long time to decide which cruise you’ll use the future credit towards. Remember to specify your travel agent on the deposit [email protected]; 204-262-6233

Interested in taking a cruise? Let one of CAA Manitoba’s cruise experts find the ideal sailing for you. Whether it’s a luxurious river cruise down the Rhine or an exciting voyage around the Caribbean, our travel consultants can help you every step along the way. Let us customize the perfect cruise holiday for you.

Lianne AugerSt. Anne’s Service CentreCruise areas of expertise: European river cruising.Best cruise memory: I still remember visiting a traditional Saturday market in a small village in France, where I bought beautiful lavender handmade

soap. This experience made me feel like a true [email protected]; 204-262-6209

Pam DixonSt. Anne’s Service CentreCruise areas of expertise: Alaska, Caribbean.Best cruise memory: My Holland America cruise tour with our CAA group to Alaska ranks as one of my top cruise experiences. Taking

a helicopter ride that landed on Mendenhall Glacier and get-ting to walk around . . . [email protected]; 204-262-6212

Eileen DohertyBrandon Service CentreCruise areas of expertise:Caribbean, Western Canada, the U.S.A.Expert tip: Review the excursions beforehand and purchase them prior to your departure so you are

not disappointed; they can book up very [email protected]; 204-571-4116

Novella LanderSt. Anne’s Service CentreCruise areas of expertise: Caribbean, European river cruising.Expert tip: Book early for the best rates and availability. Especially when travelling with family members or friends to ensure you

can secure adjoining [email protected]; 204-262-6216

Gayle SteadBrandon Service CentreCruise areas of expertise: Alaska, Bahamas, Caribbean, Hawaii, European river cruising.Expert tip: For first-time ocean cruisers, be well prepared in case of motion sickness. A few good

options are Gravol, Sea Bands (wrist bands), ginger supplements or Scopolamine (a patch). Or opt for a river cruise. The smaller ships have flatter bottoms that glide through the water and typically don’t cause motion sickness. (Talk to your doctor or health-care provider prior to trying any new medication or supplement.) [email protected]; 204-571-4107

Alice MartinsEmpress Service CentreCruise areas of expertise: Alaska, Antarctica, Caribbean.Best cruise memory: While in Antarctica, a family of humpback whales swam in front of our ship. We were all so mesmerized watching

them that we almost forgot to eat lunch. The expedition leader had to remind us that lunch was ready 20 minutes [email protected]; 204-262-6190

Ruth VincentEmpress Service CentreCruise areas of expertise: Alaska, Caribbean.Expert tip: You do not have to dress to the nines for a cruise, although you can if you want to. Business casual is perfectly

acceptable to wear to any dinners on [email protected]; 204-262-6139

Visit or call one of our travel consultants to book your next cuise:

• Winnipeg204-262-6000(all centres)Empress ServiceCentre (870Empress St.)McPhillips ServiceCentre (2211McPhillips St.)St. Anne’s ServiceCentre (501 St.Anne’s Rd.) • Brandon204-571-4100305 18th St. N. Toll-free (all centres):1-800-CAA-HELP/1-800-222-4357

ALL ABOARD




36 G O I N G P L A C E S | FA L L 2 015 credit

in a

Wherever your bucket list takes you, make sure to pack travel insurance. Get a free quote online at www.caamanitoba.com/

covered.

Strangers

A lack of predators on the Galapagos Islands has resulted

in creatures unafraid to ogle the tourists

BY DANIEL WOOD

Giant tortoises live 100 years on average.

A sea iguana climbs up for a better view.

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kristen hilderman (iguana), shelly perry/stocksy (galapagos) masterfile/minden pictures (sea lion and giant tortoises), istock FA L L 2 015 | G O I N G P L A C E S 37

There are places on earth where events and a profound idea intersect – places where the passage of a single person has altered the course of history. This is one. Off to the starboard now lies Santiago Island’s windswept Buccaneer Cove, where, in 1835, a young theology student named Charles Darwin – just 26 and a wavering believer in Biblical creationism – carried ashore his copy of Milton’s Paradise Lost, unaware that it would be here that he’d glimpse for the first time the true nature of the world and lose his faith. The Galapagos figure centrally in the understanding of biological history due to three linked factors: the relatively recent volcanic origins of these 22 remote islands located 966 kilometres off the coast of Ecuador; the isolation of one island from another; and the evolution of the plants and animals here as the archipelago formed over the past three million years. It is now known that life initially arrived on the islands by wing or by drifting south for months on ocean debris from Central America and that no predatory land animals or reptiles survived the crossing. But in Darwin’s England, it was believed that God had designed every species in one momentous act of creativity, and that nothing had been added since. It wasn’t until Darwin returned to England and studied his Galapagos specimens that the full oddity of the collected creatures struck him, and the process of evolution through natural selection was sighted. Darwin’s eureka

moment came when he realized that, in many cases, each island’s amphibians and birds were unique species. The one-metre-high land tortoises differ, depending on local vegetation and terrain, from island to island. So do the mockingbirds, the sea iguanas, the boobies and, most impressively, the finches. Why, Darwin asked himself, did God do this? Why create 13 species of finches, and then assign each to its own island? Why . . . unless the creatures had naturally adapted to the varying conditions on each island over the millennia. And, if that were true, where did God fit in?

These reflections accompanied me as I followed Darwin’s route through the Galapagos, though under conditions more comfortable than his cramped quarters on the HMS Beagle. I had a cozy cabin on the Isabela II, operated by Quito-based Metropolitan Touring; the 48-metre ship carries 33 passengers and a crew of 28. Each day during the weeklong cruise, three pangas (Zodiacs) descended from the ship’s gantry, then were loaded with passengers destined for one of the 10 islands on the itinerary. The vessels would run up on a beach, I would jump out, and nature was everywhere. The wild animals were fearless. This has, of course, been noted since well before even Darwin’s landing. But it still came as a shock to me. So I asked the naturalist with the group the obvious question:

BOARD THE DARWIN EXPRESS

The Galapagos are one of the world’s premier nature destinations and, for that reason, tourism is strictly regulated. All visitors – limited to 150,000 a year – must pay a U.S.$100 national park entrance

fee, and all must be part of an organized cruise,

guided on land and while diving by certified naturalists. These

excursions are confined to set locations, set trails

and a set duration. ecuador.travel

Galapagos Islands, Ecuador

Blue-footed boobies.Giant tortoises live 100 years on average.

Some 22 islands dot the volcanic Galapagos archipelago.

A not-so-camera-shy sea lion.



“Why aren’t they afraid?”“No predators.”“But what about us?” I knew that 18th-cen-

tury pirates and 19th-century whalers had decimated the islands’ population of land tor-toises and sea mammals. “It’s weird, I know. In fact,” he joked, “I find the animals’ reaction insulting. Everywhere else, animals are afraid of us.” But the question remained: Why are there so few places on earth where the wild animals show such utter disregard for human intrud-ers? For Darwin, the creatures’ behaviour was an enigma. But to me, it was something well beyond delight. In hundreds of face-to-face encounters with the Galapagos animals, I’d find myself muttering: “I don’t believe this!”

For example, stepping ashore at Floreana Island’s Post Office Bay, I wandered through the leafless palo santo trees and 4.5- metre-tall prickly pear cacti to a roofed and post-mounted barrel that has served as a Pacific voyagers’ mail drop since 1773. Adult sea lions sprawled on the sand nearby, sunning themselves contentedly. Their inquisitive pups approached and tried to untie my shoelaces. And one-metre-long iguanas lay impassively, almost comatose, as if the set of pale human ankles before them were of no more consequence

than the legs of flamingos feeding at the nearby salt lagoon. It was here Darwin learned from encamped British pirates that the archi-pelago’s land tortoises looked and tasted dif-ferent from one island to the next. It was an oddity to him then, but of utmost importance when he published On the Origin of Species by Means of Natural Selection 24 years later and used it as a clue to solve what he’d later call “the mystery of mysteries”: how life on earth evolved.

Just off Floreana’s coast, Devil’s Crown, a craggy volcanic islet, juts from the Pacific. With blue flippers and snorkel, I’m trans-

formed into a clumsy imitation of one of the islands’ best-known creatures, the irre-pressibly friendly blue-footed booby. The Galapagos shore-line is a world of wonders: dolphins, penguins, humun-gous manta rays, schools of iridescent fish and massive green sea turtles with heraldic patterns on their shells glide past. I can’t resist sneaking a brief ride on a metre-long turtle that rises directly beneath me. Into this underwater world plunge pelicans, whose targets are instantly engulfed inside the birds’ saclike beaks.

But nothing I’ve e x p e r i e n c e d i n nature prepares me for the antics of the sea lions. Lured from

Inclusive Land and Cruise Tour of Peru, Ecuador and Galapagos Islands:13 days (February 29-March 12, 2016).

Walk in the footsteps of Charles Darwin on the majestic volcanic islands of the Galapagos. The archipelago is a UNESCO World Heritage Site, rich with fearless and curious wildlife unique to the islands. Come face-to-face with giant tortoises, scuba dive in clear, turquoise waters and explore ancient lava tubes and volcanic formations. You’ll also visit Ecuador and Peru, including a trip to legendary Machu Picchu, one of the New Seven Wonders of the World, as well as a UNESCO World Heritage Site.

To book this Galapagos tour or to have a vacation personalized for you, contact a CAA Travel consultant.In Winnipeg: 204-262-6000In Brandon: 204-571-4100Toll-free: 1-800-CAA-HELP (1-800-222-4357)www.caamanitoba.com/travel

Playful, fearless sea lions.



oceanside ledges by the appearance of a school of awkward human snorkellers, the sleek, two-metre-long animals commence a performance that leaves me sputtering in amazement. One appears just centimetres beneath me, upside-down, pacing my speed, and turns his head upward as if to make sure he’s being seen. Another swims barrel-rolls around me, spirals down amid deep-swimming fish, then rockets upward till he’s airborne, splashes back into the water and turns toward me. Still others drift up to my facemask until their noses bump gently against the plastic, their doe eyes staring into mine. I float there motionless, halfway between fright and exhilaration, in suspended disbelief. This goes on for an hour: sea lion arabesques, somersaults, torpedo rushes and feints, chases, nose-kisses, aerial acrobatics. The ocean churns and I watch in awe.

Each day, each island: a new set of crea-tures. Above the 45-metre cliffs of Española Island, waved albatrosses with two-metre wingspans ride the currents while their ungainly fledglings wander around my feet like characters from the Monty Python “Min-istry of Silly Walks” skit. High up on the lush slopes of Santa Cruz Island, amid the mud and elephant grass, live 5,000 of the Galapagos’ land tortoises. Each meeting with these pre-historic creatures is a lesson in evolution. Descended from tiny Central American prede-cessors, this subspecies on the Galapagos has grown into lumbering 270-kilogram (600-pound) behemoths.

When I stoop to look a 150-year-old tor-toise in the eyes, it stares out impassively. I stare back, trying to understand. Living for millennia without danger – until humans arrived a few centuries ago – the animals of the Galapagos lost their fight-or-f light instinct. In the end, what will save them is, I realize, their marketable innocence. Theirs is a paradise found. But they are also trapped by evolution on these isolated islands. Like me, they are strangers in a strange land. GP

Pelicans hunt along the coastline.


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oloSp36-41_Galapagos.indd 41 15-08-17 10:20 AM

Prepare to be

Experience the breathtaking Canadian Rockies in the lap of luxury with a Rocky Mountaineer rail journey.

Imagine carving through the mountains in a glass-dome luxury coach while nibbling on gourmet meals created by Executive Chefs. Swirl, sniff, and sip British Columbia wines while you gaze at cascading waterfalls and soak up historical tales of our pioneering past from our team of attentive, onboard Hosts. Sound incredible? It is!

For full details and reservations please visit or call CAA at 1-800-222-4357

(1-800-CAA HELP)

GoldLeaf Service GoldLeaf Service Cuisine SilverLeaf Service

We suggest that you hold onto the rails, because this journey is

Ask a CAA Travel Consultant about amazing Member-exclusive benefits and bonuses on select Rocky Mountaineer vacations.

ANALYZE THIS


Breaking It DownWhat’s behind the numbers and language on your vehicle repair estimate?

by Jillian Fragale

If you are like most people, the first thing you look for when given a vehicle repair estimate is the bottom line: the total estimated price.

While cost is important, so is understanding the details included in the estimate.

To help navigate the process, ask for a copy of the estimate, and take your time reviewing it with your technician. If there is something that is not clearly stated, ask for more detail. “Reviewing the estimate is likely the consumer’s only opportunity to ask questions or tell the shop they need time to think about it,” says Ken Francis, Approved Auto Repair Service supervisor for CAA Manitoba. In Manitoba,

the estimate is also a form of consumer pro-tection as provincial law states the garage must offer you a written estimate for repairs over $100, and final costs must stay within 10 per cent. Can’t be there in person? Ask the shop to email the estimate over to you.

Once you have all of your questions answered, you may request a revised estimate with the added detail.

There is no standard expiration for vehicle estimates, and most facilities will attempt to hold pricing for you as long as possible. Keep in mind, however, that the cost of parts fluctuates daily based on availability in the local market.

More protection! In the unlikely event of

a dispute with an AARS garage, CAA will act

as arbitrator between you and the garage. www.caamanitoba.

com/aars

Continued on page 44 •

p42-45_AnalyzeThis.indd 42 15-08-17 10:24 AM

Prepare to be

Experience the breathtaking Canadian Rockies in the lap of luxury with a Rocky Mountaineer rail journey.

Imagine carving through the mountains in a glass-dome luxury coach while nibbling on gourmet meals created by Executive Chefs. Swirl, sniff, and sip British Columbia wines while you gaze at cascading waterfalls and soak up historical tales of our pioneering past from our team of attentive, onboard Hosts. Sound incredible? It is!

For full details and reservations please visit or call CAA at 1-800-222-4357

(1-800-CAA HELP)

GoldLeaf Service GoldLeaf Service Cuisine SilverLeaf Service

We suggest that you hold onto the rails, because this journey is

Ask a CAA Travel Consultant about amazing Member-exclusive benefits and bonuses on select Rocky Mountaineer vacations.


NEW HEATED

SEAT


Here are a few key items that may appear on your estimate:• Diagnostic Fee – A diagnostic fee covers the

cost of inspecting the vehicle to diagnose the problem and identify the best repair. It is a common charge at many repair shops and often not credited toward repair costs. This fee is generally priced at a one-hour minimum.

• Parts – Parts should be individually listed and priced. Feel free to ask your technician what kind of parts are being installed in your vehicle. Typically, dealerships use original equipment parts from vehicle manufacturers. Independent shops may use professional-grade replacement parts made by reputable aftermarket compa-nies. Always ask if the parts are covered under a warranty.

Every garage in Manitoba must offer a 90- day, 5,000-kilometre warranty on parts and labour. CAA’s Approved Auto Repair Services (AARS) facilities honour a one-year, 20,000-km warranty unless otherwise stated. You always have the right to see or have your old parts before you pay, although some items must be returned to the parts supplier or a fee is incurred.

• Labour – Look for the description of how your vehicle is being repaired, the expected number of labour hours and how the work is priced. The per-hour labour charge is usually between $80 and $150 an hour. Manitoba shops are required to post their labour rate for customers to see.

Many factors are used to create an hourly rate, including:

• average local cost of labour/benefits • vehicle makes and models serviced • facility type (independent, dealer, etc.) • facility overhead (mortgage/rent, utilities,

tools, training, taxes, etc.) • skill level and certification of the

technician(s)• Sublet Repairs – Due to facility or techni-

cian limitations, your vehicle may be sent to another shop for part of the repair. This is a common practice among auto shops, but you should be made aware if your vehicle is being taken elsewhere and if any additional cost/fee applies.

• Disposal Fee – Shops often charge a flat fee or a percentage of the total repair cost to dispose of hazardous materials, such as car batteries or used oil. Fees may vary

among shops or even by type of repair. This may also be noted on the bill as a pro-vincial ecological fee or environmental levy.

• Shop Supplies – This fee includes small


NEW HEATED

SEAT

items that may not be accounted for indi-vidually in the parts estimate but are neces-sary to complete repairs, such as nuts, bolts, shop rags, etc. It may be charged as a flat fee or a percentage of the total invoice.

• Tax – Tax may or may not be shown, but both PST and GST will be charged on the final bill. Ask your technician if tax is included in the estimated cost.Although all estimates should include the

above information, they may be formatted dif-ferently. If comparing pricing for the same repair among multiple shops, look closely at each estimate to accurately compare parts, labour and other pricing.

Once you have a full understanding of the estimate, you may sign it and approve the repairs. An estimate is a contract between you and your technician. When signing the estimate, you are agreeing to pay the cost of repairs. The repair facility is then responsible for making the noted repairs at the cost it has provided. At times, additional repairs may be needed. Repair shops are required to notify you if the repair costs will exceed the estimate by more than 10 per cent, but for extra assurance, tell the technician that sup-plementary repairs/expenses beyond what you’ve discussed will need your approval. www.caamanitoba.com/aars, www.gov.mb.ca/cca/cpo/car_repair.html GP



A U T O M O T I V E

QWhen it comes to gasoline, is premium

preferable to regular?

AThe best answer lies in your car’s owner’s manual, says Ken Francis, CAA Manitoba’s Approved Auto

Repair Services supervisor. “Premium gas should only be used if your carmaker specifi-cally recommends it. This type of gasoline is generally required for vehicles fitted with a turbocharged or high-performance engine.” A carmaker recommending premium gas may say that regular is only acceptable in an emergency situation as your engine may be damaged otherwise. Another may specify that regular gas, while posing no danger to the vehicle’s engine, will nevertheless diminish the power output.

“If the carmaker recommends regular gas,

then it’s pointless paying extra money for pre-mium. This will have no impact whatsoever on the car’s performance and your Cavalier will never turn into a Porsche,” says Francis.

Years ago, the higher octane rating of premium gas was preferred due to its ability to better prevent engine knock when the air-fuel mixture ignites before it should, or self-ignites (ignition is usually the job of the spark plug). This could cause damage over time. But today’s more advanced engines can better compensate for low octane gas due to a knock sensor, which delays the spark.

Another myth to debunk: Francis notes that the use of premium gasoline (instead of regular when recommended by the manufac-turer) likely won’t improve fuel economy – especially when factoring in the higher cost of premium versus regular – or the lifespan of your engine. The only benefit, which is barely quantifiable, is that premium fuel may contain additives, or additional additives, to make and keep the fuel and engine cleaner.

T R A V E L

Q I want to use the train to get around in Europe.

What are my options?

A European trains are fast, comfort-able, reliable and affordable, making it the preferred mode of transpor-

tation for locals and tourists alike. Alice Martins, CAA Travel consultant, says there are two purchasing options: single tickets and rail pass. Which one you choose will depend on the length of your stay and which countries you’re visiting.

Single ticketsIf your trip involves less than three train-travel days, single (or point-to-point) tickets are best. But beware: depending on travel class, these tickets may not be exchanged, modified and/or refunded. Single tickets often include seat reservations.

Rail passesIf you plan on more than three train-travel days, then a pass is likely your best bet. They provide some flexibility so you can modify plans as needed. There are four types:• Consecutive Days Pass offers unlimited

access for the duration of the pass. It suits those constantly on the move.

• Flexi Pass allows for a predetermined num-ber of travel days during a longer period. For example, three days per month. You have the flexibility to choose which days you travel.

• Saver Pass offers a discount (about 15 per cent) when two or more people travel together.

• Youth Pass is for those under 25.

In order to take full advantage of your pass, it’s important to know the three types of trains:• trains with no seat reservations• high-speed and night trains requiring reser-

vations, involving extra fees

When Less Is MoreA column to answer all of your automotive, insurance or travel inquiries. To submit a question, email [email protected].

ASK THE EXPERTS CAA Manitoba

has a team of experts for all your automotive,

travel and insurance needs. If you have a question

or concern, we’re here to help.

p46-47_AskTheExperts.indd 46 15-08-17 10:27 AM

VisitFergusFalls.com

Fergus Falls, MN


• trains for which reservations are recommended. These trains have a limited number of open seats for those without a reservation.

Martins also advises travelling at night: “This way, you’ll have more time to sightsee during the day, as well as save on accommodations.”

I N S U R A N C E

QWhy is my neighbour’s premium different

than mine when we have similar houses?

A If you’ve just found out your neighbour is paying less than you for his home insurance, your first

instinct might be to call your insurance com-pany and demand the same rate. But, even though it may not seem fair, it’s important to know there are reasons why your premiums may be higher (or if you’re on the other side of the fence, lower).

Heather Edel, property and casualty insur-ance supervisor for CAA Manitoba Insurance, explains: “Insurance companies tailor policies to each individual and their home, and offer discounts for a variety of reasons. Your neigh-bour might have a monitored alarm system, which can lower premiums, while your home is not alarmed. If your neighbour has no mortgage, he could be receiving a discount.” Other factors that can affect how much each homeowner pays include claims history, being a non-smoker, having a home-based business and recent renos to the home’s wiring, plumbing, heating or roof.

“There are many determining factors that go into the premium for your home insurance. That’s why it’s important to not just automat-ically renew your home insurance policy out of habit. You want to talk to your broker about any upgrades to the home, your claims history and lifestyle changes to ensure your coverage is right for you,” says Edel. GPFor all your travel, insurance and automotive needs, contact your local CAA Manitoba service centre.

T R A V E L

Q I want to use the train to get around in Europe.

What are my options?

A European trains are fast, comfort-able, reliable and affordable, making it the preferred mode of transpor-

tation for locals and tourists alike. Alice Martins, CAA Travel consultant, says there are two purchasing options: single tickets and rail pass. Which one you choose will depend on the length of your stay and which countries you’re visiting.

Single ticketsIf your trip involves less than three train-travel days, single (or point-to-point) tickets are best. But beware: depending on travel class, these tickets may not be exchanged, modified and/or refunded. Single tickets often include seat reservations.

Rail passesIf you plan on more than three train-travel days, then a pass is likely your best bet. They provide some flexibility so you can modify plans as needed. There are four types:• Consecutive Days Pass offers unlimited

access for the duration of the pass. It suits those constantly on the move.

• Flexi Pass allows for a predetermined num-ber of travel days during a longer period. For example, three days per month. You have the flexibility to choose which days you travel.

• Saver Pass offers a discount (about 15 per cent) when two or more people travel together.

• Youth Pass is for those under 25.

In order to take full advantage of your pass, it’s important to know the three types of trains:• trains with no seat reservations• high-speed and night trains requiring reser-

vations, involving extra fees

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Back to (Driving) School10 ways to fine-tune your skills on the road

by Mark Richardson

BEHIND THE WHEEL

New driver in the house? Add an associate

member. They get all the same member

benefits at a fraction of the cost.

1 Hold the wheel correctly.Hold the steering wheel as if it’s a clock, with your hands in the 9 and 3

positions. This way, if you need to make a sudden cor-rection, you can likely do so without letting go of the wheel, and you’ll keep as much control as possible. This hand position also ensures your risk of injury is reduced if the air bag deploys.

2 Sit properly.Raise the seat back so you’re upright and at least 12 inches from the

wheel. Your elbows should be at a 90-degree angle, with your shoulder blades supported by the seat back. You’ll be more alert and better positioned for reacting to the unexpected.

3 Set up your mirrors accurately.Most people arrange their side

mirrors so they can see the edge of their car, but this area is visible with the rear-view mirror. Set the side mirrors wider so the view is just outside the frame of your car door, and you can lessen the blind spots.

4 Follow the four-second rule.Avoid tailgating by keeping at least four seconds of driving time

between you and the vehicle in front. This gives you space to brake in a hurry and will also let you see farther down the road to anticipate potential problems.

5 Hang up the phone.This is probably the most dangerous distraction, and it’s against the law.

But go further: don’t make phone calls even with a hands-free device. It’s still a distraction.

6 Signal every time.Don’t just turn on your indicators when there’s another vehicle

nearby; do it every time. Then you’ll be in the habit to signal when you really need to.

7 Back into parking spaces.Always reverse into a space in a parking lot if you can’t drive

right through. It’s safer when leaving because you can better see traffic driving down the access lanes toward you.

8 Keep to the right.If the right lane is clear, drive in it. The law says keep right except

to pass; to do otherwise blocks faster traffic and frustrates drivers. An irritated driver is a bad driver – you don’t want a tailgater behind you.

9 Read the manual.Look through the owner’s manual – you may learn something you

didn’t know. It will also tell you the correct recommended tire pressures; don’t go by the maximum pressures printed on the tires themselves.

10 Clean your car.Just as you feel better when you wear clean clothes, you’ll

drive better when you feel pride in your vehicle. Toss the garbage and run your ride through a car wash or bring out the bucket and handwash on the next sunny day. That good feeling will rub off on the road. GP

Visit driveright.caa.ca for reminders, tips and tools for parents and new drivers.

p48-49_BehindTheWheel.indd 48 15-08-17 10:26 AM

Back to (Driving) School10 ways to fine-tune your skills on the road

by Mark Richardson

New driver in the house? Add an associate

member. They get all the same member

benefits at a fraction of the cost.

p48-49_BehindTheWheel.indd 49 15-08-17 10:26 AM

Are You Covered for Winter?Cold weather can take a toll on your house, so make sure you have the right home insurance for the season. Here’s how:

Review your policy. All policies contain exclusions and limitations, and no policy covers every possible loss or situation. As well, some policies offer actual cash value coverage (which takes depreciation into consider-ation), while others cover full replacement cost (replacing your property with new items of similar kind and quality). It is important to review your policy to ensure that you fully understand your coverage. Don’t hesitate to ask your broker for clarification on any wording.

Add sewer backup coverage. This is a crucial precaution for the spring melt. Home-owners often don’t think about water damage until it happens and not all home policies automatically include it.

If you go away, have someone check on your home. You should do this year-round, but particularly in the winter, given the risk of freezing and bursting pipes. Make sure you call your broker before you leave to review the requirements of your policy when you are away.

HOME SWEET HOME


Winter-Proof Your Home10 EASY STEPS TO PREP FOR THE SEASONby Caitlin Rooney

In Manitoba, the white stuff can make an appearance as early as October. Follow this to-do list and spend winter indoors, warm and cozy, rather than outside making repairs in the frosty air – or worse, calling your insurance broker to make a major claim.

1Clean leaves and debris out of eavestroughs, window wells, gutters

and downspouts, and test to ensure proper drainage from the roof, to keep water from pooling and freezing.

2Clear ground clutter, such as sticks and lawn ornaments, which can

become tripping hazards come snowfall.

3Trim shrubs and trees to keep branches from breaking and blowing

onto the house.

4Turn off outdoor water taps and bring in hoses (water inside hoses might freeze

and expand, causing damage).

5Ensure stair handrails are sturdy and secure. When it gets slippery, you’ll need

to grip them.

6 Clear the chimney of obstructions, such as birds’ nests and built-up creo-

sote, a solidified flammable gas.

7Check the roof for loose or broken shingles or flashing, and patch if necessary.

8Have your furnace checked by a professional. Change the filter if needed (do

this every three months, or sooner if the filter looks dirty).

9 Install carbon monoxide detectors. The risk of carbon monoxide

poisoning increases when furnaces are in frequent use and leaks are more likely.

10Move flammable materials and electric appliances away from

heating devices. GP

If something happens to your home, are you

covered for additional living expenses, such as a hotel?

Talk to your insurance broker to find out.

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In Manitoba, the white stuff can make an appearance as early as October. Follow this to-do list and spend winter indoors, warm and cozy, rather than outside making repairs in the frosty air – or worse, calling your insurance broker to make a major claim.

p50-51_HomeSweetHome.indd 51 15-08-17 10:28 AM

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YOU’RE COVERED

W hen I hear the theme of this year’s Fire Prevention Week (October 4-10) – “Hear the beep where you

sleep. Every bedroom needs a working smoke alarm” – I’m suddenly alarmed that my own house isn’t up to snuff. From there my con-cern grows to whether it’s even up to building code standards. A quick phone call to the Fire Commissioner’s Office and I’m mildly relieved to learn my house – which has a smoke detec-tor on each floor – is indeed up to code, but only because it’s not a newer home. New or updated homes are now required to have a smoke alarm in every sleeping room, in addi-tion to one outside the sleeping area and at least one on each floor (2010 National Build-ing Code of Canada).

It may seem excessive, but a fire spreads quickly, becoming life-threatening in just two minutes; precious seconds can mean the cli-chéd difference between life and death. Fire Prevention Canada reports that nearly 80 per cent of deaths from fire occur in the home, with most fatalities taking place between 2 a.m. and 4 a.m. while occupants are asleep. The process of waking up – physically and mentally – increases the time it takes to react. In addition, fire produces poisonous

gases that cause disorientation and drowsiness; rather than being woken up by a fire, you could fall into a deeper sleep. Adding more fuel to the fire is the location of most bedrooms – not near a quick, easy exit and often on the second level. Having that extra smoke detec-tor in each bedroom doesn’t seem so extreme anymore.

Short of buying a new bun-galow-style home next to a fire hall, here are tips to protect you and your loved ones:

Install smoke detectors in each bedroom. While moni-

tored hard-wired detectors can ensure help is sent quickly, Rial Black, general manager at ProTELEC Alarms, says that if installation cost is a concern, homeowners can install battery-operated detectors in each bedroom themselves, and have monitored hard-wired detectors outside the sleeping area and on each floor.

Test your smoke detectors every three months, says Black. According to the National Fire Protection Association, over 60 per cent of house-fire fatalities occur in homes where smoke detectors are missing, disabled or have dead batteries. For battery-operated smoke detectors, change the batteries every six months. (A good rule is to replace them when the clocks change each spring and fall.) It’s also important to note that inoperable detectors may affect a home insurance claim.

Replace your smoke detectors every 10 years. Black explains that, like all electronics, detectors can wear out over time, which means the sensory mechanisms will gradu-ally weaken and won’t be as sensitive to smoke or fire.

Make an escape plan with your family, including an alternate route if the first exit is not safe, and designate a safe meeting place outside your home. Practice regularly so every-one remembers what to do.

Sleep with your door closed. This will help keep the heat and smoke out of the room, giving you a better chance of escape.

If your bedroom is on the second floor, consider purchasing an escape ladder in case the stairwell and main floor are not safe.

Keep an inventory of all the contents in your house and keep it somewhere outside the home, such as at your office or with a family member. This will help when filing a claim with your insurance company after a fire. Visit www.caamanitoba.com/checklist to get started. GPIn an average lifetime, a household can expect to have five fires, says the National Fire Protection Association. Whether it’s a small kitchen fire or worse, ensure your home and contents are financially protected through CAA Manitoba Insurance partners.

Where There’s Smoke . . . Why each bedroom should have a detector

by Lea Currie


Monitoring smoke alarms is free with a

monitored home alarm from CAA Rewards partner ProTELEC Alarms. Visit

www.caamanitoba.com/protelec for more member savings.

Fire Prevention Week is held every year in the week surrounding October 9. The campaign was established to commemorate the Great Chicago Fire of 1871, which began on October 8 and raged until October 10. One of the largest U.S. disasters in the 19th century, the fire decimated much of the city, killing more than 250 people and leaving 100,000 homeless. Since its inception, Fire Prevention Week has created public awareness about fire safety for more than 90 years. To learn about local fire prevention events, visit www.firecomm.gov.mb.ca/safety_fpw.html. Or contact your local fire hall to find an event near you.

p52-53_YoureCovered.indd 52 15-08-17 10:29 AM

rwb.org

SUBSCRIBE TODAY!For as little as $111*

*PLUS APPLICABLE TAXES AND FEES. LIANG XING PHOTO RÉJEAN BRANDT PHOTOGRAPHY

SEPT 30 - OCT 04 / 2015


NOV 13 - 15 / 2015

DEC 19 - 28 / 2015

VAL CANIPAROLI’S

FEB 17 - 21 / 2016


APR 01 - 03 / 2016

MAY 04 - 08 / 2016

RWB SCHOOL PROFESSIONAL DIVISION PRESENTS

JUN 09 - 11 / 2016

Our season is filled with classic tales,

adventurous stories, and innovative works

perfect for the whole family.

CAA MEMBERS

SAVE 15%*

REDEEM ONLINE AT rwb.org

USE THE PROMO CODE

CAARWBOR CALL BOX OFFICE

204.956.2792

*Discount applies to adult tickets for the 15/16 Season. Sections B, C, D only. Cannot be combined with other discounts or offers.

Promo Code case sensitive.

credit FA L L 2 015 | G O I N G P L A C E S 53

p52-53_YoureCovered.indd 53 15-08-17 10:29 AM

Presidential Treatment It’s Olia Susky’s 80th birthday, but she quickly glosses over birthday wishes and launches into rave reviews of her recent voyage on the CAA Presi-dent’s Cruise to the Southern Caribbean. And any President’s Cruise for that matter. This was Susky’s seventh President’s Cruise since 2010. Escorted by CAA Manitoba’s president, Mike Mager, and his wife, Gail, the bi-annual cruise takes travellers to various spots around the globe, such as Europe and a warm locale each winter.

“They’re wonderful guides. They really are. We don’t have to worry about our luggage or tours; we don’t have to worry about anything. All we have to do is be there,” says Susky, who has been a CAA member since 2006.

In honour of her birthday, Susky is treating herself to both President’s Cruises in 2015. In addition to the Southern Caribbean, she’s also heading to the Greek Isles this October with CAA.

“That’s the only way now I think I would travel – by CAA,” says Susky, who commends the CAA Travel consultants and tour guides. “I look forward to seeing what CAA has to offer every year.”

As for future plans, Susky is open to just about anywhere the President’s Cruise sails next year and years to come. “If they are places I haven’t been to yet, I probably will go on those too.”

Interested in discovering the appeal of our CAA President’s Cruises firsthand? Visit www.caamanitoba.com/presidentscruise or email [email protected] to stay in the know.

New Rewards Partnerswww.caamanitoba.com/rewards• Snap Fitness CAA members now save 10% off monthly memberships at Snap

Fitness. New to Snap Fitness? They’ll also waive the enrolment fee. (A $20 key card fee still applies.) Lace up your runners and head to one of the 11 gyms in Winnipeg, or the locations in Selkirk, Steinbach and Winkler. www.snapfitness.com

• Pristine Roofing Don’t try to get through another winter with a subpar roof. Any minor issue will only get worse come the snow and ice, and the cost to replace it next spring could go through the roof. Save by having your roof work done now, plus CAA members get free drip edge protection with a full roof shingle replacement from Pristine Roofing. www.pristineroofing.com

• New Preferred Dining Partners – Coming Soon! Savings will be dished up at a variety of new restaurants, including Harvey’s, Swiss Chalet, Montana’s Steakhouse & Bar and Fionn MacCool’s. (When travelling, you can also save at East Side Mario’s, Kelsey’s, BierMarkt, Prime Pubs and Milestones.) Watch for details at www.caamanitoba.com/rewards.

Your GuideMember Services & Benefits – caamanitoba.com

54 G O I N G P L A C E S | FA L L 2 015 snap fitness

Download the FREE CAA app at caa.ca/mobile.

p54-59_YourGuide.indd 54 15-08-17 10:30 AM

YOUR GUIDE

Be Afraid – Be Very AfraidStep right into a pulse-pounding horror movie at the premiere Halloween event. Universal Orlando’s Halloween Horror Nights (select nights September 18-November 1, 2015) features nine terrifying haunted houses, six electrifying scare zones and two outrageous live shows, all of which bring chills and thrills you can only get from being directly in the mayhem.

Plus, book a Universal Studios vacation package with CAA Travel and get exclusive member benefits, including a $50 activity credit and A Universe of Savings coupon book with up to $150 in savings throughout Universal Orlando Resort.

Free CarFit Check EventMaking small adjustments to your vehicle can greatly improve your comfort, control and confidence behind the wheel. Help ensure your vehicle fits well by attending our CarFit check for mature drivers on October 4, 2015. A team of experts, including an occupational therapist, will

evaluate the fit of your vehicle and recommend simple modifications, such as mirror and seat adjustments, foot positioning or adding extra mirrors – all which could make a lifesaving difference for you and others on the road. Learn more and book an appointment at www.caamanitoba.com/carfit. CAA Rewards partner Reliable Mobility also offers solutions to help make getting in and out of your vehicle easier, such as seatbelt handles, back support and swivel cushions. CAA members save 15% on all regular items and receive 3% back in CAA Dollars on all products, including regular and sale items. www.caamanitoba.com/rewards

matt stroshane/disney, universal studios, istock FA L L 2 015 | G O I N G P L A C E S 55

That’s the Ticket!Don’t spend your vacation time in line waiting for tickets. Buy before you go to skip the line-ups and save money. Visit a CAA Manitoba service centre or www.caamanitoba.com/attractions to purchase attraction tickets to theme parks such as Disney (CAA is the only supplier of Disney tickets in Manitoba!), Universal Studios, SeaWorld and Legoland, as well as city tours via land and water, and show tickets.

In the Event of . . . Special events, such as weddings, fundraisers and corporate celebrations, can cost a lot of money, and if something happens, whether the event is cancelled, the venue suddenly becomes unavailable or there’s an unfortunate incident the day-of, you could be on the hook financially. To protect you and your event, CAA Manitoba Insurance now provides special event insurance products through our new trusted insurance partner, PAL Insurance. Products include wedding insurance, host liquor liability, prize indemnity coverage, event cancellation and more.Contact CAA Manitoba Insurance at 204-262-6000 or 1-855-779-0677 to learn more.

Disney’s Hollywood Studios.




YOUR GUIDE

Contest Winners• Ryan McMorris was pumped to win a 55” LED TV and home

theatre system just for getting a quote during CAA Manitoba’s home insurance spring contest.

• Debbie Aberdeen had her eye on the prize and won the CAA Member Experiences’ Harlem Globetrotters package.

• The newest member of the pack, Michael Gillis won a backstage tour and two tickets to the WSO’s The Rat Pack is Back concert.

• Gloria J. Gray aimed for the stars and won four tickets to Stars on Ice.

• It’s not a pot of gold, but pretty close! Linda Cousin won two tickets to any 2015 show at Rainbow Stage.

• Just for getting a home insurance quote from CAA Manitoba Insurance, Phil Halprin, Joyce Kyryliuk and Lorna Magnusson each won a $200 Visa gift card.

• Lucille Robert will be travelling Canada’s Route 66 from her couch courtesy of Exploring Old Highway No. 1 West by J. Clark Saunders.

• Mark Dyck swiped his membership card at CAA Rewards partner and AARS garage Jake’s Service in Steinbach, and drove home with a $200 voucher for the AARS garage of his choice in our 2015 Swipe to Win contest.Enter current CAA member contests at www.caamanitoba.com/contests.

Mark Dyck (left) and Jake’s Service owner Wayne Kehler.

Ryan McMorris and CAA’s Tiffany Ritchot-Marsden.


FA L L 2 015 | G O I N G P L A C E S 59

New Printers in Service CentresAre you in need of a new CAA membership card? Drop by a service centre, and we can print one on the spot with our new printers. See page 4 for a list of CAA locations. GP

YOUR GUIDE

Len Pokrant (left) and CAA president and CEO Mike Mager.

Give Cheers to VolunteersNominations are now open for CAA Manitoba’s 2015 Driving Angels Volunteer Recognition program. Help us honour drivers – from professional to volunteer – who have gone above and beyond in helping seniors get on their way. Nominees receive a Certificate of Merit, Driving Angel pin and car decal. The winner also receives $100 in free gas, an emergency kit and more. Congratulations to Len Pokrant, winner of the 2014 Driving Angel award.


WHAT ARE YOU DOING THIS WEEKEND?


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62 G O I N G P L A C E S | FA L L 2 015 brian hydesmith/the buzz

In a way, the roots of Tall Grass Prairie Bread Company reach down to co-founder Tabitha Langel’s warm recollections of childhood

on a Hutterite colony, where women baked together and food came from the fields. So when she and four other members of a Wolseley bread co-op founded Tall Grass in 1990, it was leavened by the conviction that city people longed to restore that connection between food, community and the dignity of farm families.

They were right. The bakery formed the frontline of what is now a surging farm-to-table

movement. On the day it opened on Wolseley’s Westminster Ave., customers lined up around the block to soak in the wafting scents of freshly baked cinnamon buns and bread, and the first batch of about 70 loaves sold out in minutes. Today, Tall Grass is thriving, celebrating its 25th year filling Winnipeggers’ bellies with every-thing from organic spelt and multigrain bread to sweet, moist slabs of poppyseed cake.

In addition to the Wolseley location, the com-pany now boasts a bakery, kitchen and pantry at The Forks, where they mill their own flour, fill

jars with everything from homemade pickles to apricot jam and serve Eastern European take-out fare. On a busy Saturday, up to 1,000 loaves of bread emerge piping hot from the Tall Grass ovens, scooped up by faithful customers now into their second generation. If they’re lucky, they’ll get to meet farmers delivering grain and produce; sometimes the customers applaud. For Langel, that is the best part. “Food is made to be shared,” she says. “It’s also made to be personal. It isn’t a factory thing. That’s a very old-fashioned view, but hey, I am.” GP

Kneaded with Love by Melissa Martin

LANDMARKS

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Your Magazine

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Documents

Going Places - CAA Magazine - Fall 2015