Advancing Enterprise Fluency™

—the communication, collaboration, and operational proficiency companies MUST have to compete in the global economy—

one enterprise at a time

®

GlobalEnglish.com

The unintended consequences of global business growth70% of Global 1000 employees are non-native English speakers

Only 7% feel their Business English is good enough to do their job

Most business discussions today are in English between non-native speakers

Companies that maintain a strategic focus on employee communication delivered a 47% higher shareholder return, according to a recent study. 1

1.Towers Watson 2009/2010 Communication ROI Study Report: Capitalizing on Effective Communication

Clients we work with:

When you compete in a global economy with a workforce that

has difficulty communicating and collaborating with each other,

communication problems quickly become business problems.

Internal and external miscommunication affect innovation, speed

to market, execution, customer satisfaction, profitability, and many

other key measures of company success. This is supported by a

growing base of evidence, which shows a clear relationship between

fluent business communication and financial performance. We call

this Enterprise Fluency™: the communication, collaboration, and

operational proficiency companies must have to profitably expand

their global footprint.

English has become the de facto language of global business.

Business English is now the critical skill that fuels Enterprise

Fluency. And Business English is distinct from conversational

English; you learn a language but Business English is what you do

with that language. Business English embraces the professional

world of presentations, meetings, and conference calls and covers

topics related to business functions, such as marketing and finance,

as well as topics related to business sectors, such as banking

and pharmaceuticals.

The facts are in. Enterprise Fluency is not just nice to have; it is

critical for expanding into new markets, competing globally, and

managing global talents. Global enterprises need a global solution

for improving Enterprise Fluency. The situation is too pressing, and

the stakes too high, for anything less.

GlobalEnglish.com

On-demand enterprise solutions for Business EnglishThe GlobalEnglish product suite offers the scalability and efficiency large organizations demand with built-in reporting and administrative tools, and simple SaaS deployment. Our on-demand products help employees improve specific business proficiencies in addition to making linguistic progress so employees can immediately apply productivity gains to their work. The suite is comprised of three product areas: on-demand Business English performance support tools and learning modules, proficiency assessment, and personal coaching.

Proficiency AssessmentOur Business English assessment services establish the scope of your organization’s communication challenges, help you determine company standards for Business English competence, and identify functions and geographies with the greatest need for improved skills.

Award-Winning SoftwareOur core on-demand Business English software has won a number of awards, most recently the coveted 2010 ELearning Age Award for exceptional customer satisfaction. It provides native language support for 15 languages, engaging Business English courses for 10 skill levels, and robust productivity tools for immediate support for work-related tasks in English.

Personal CoachingA variety of one-on-one virtual coaching options accelerate effective use of English in the workplace and provide opportunities for individualized practice with professional native-speaking English teachers.

Clients we work with:

A global solution for a high-stakes problem

Found from our FTP recreated PMS

ROI and business impact visibilityOn-demand tools provide visibility into reporting metrics across the enterprise, and our annual reviews measure the long-term business impact of our solutions on your company’s Enterprise Fluency. 500+ leading global enterprises and more than one million highly satisfied employees see business results—and their compounded value— every day.

Productivity

• 2+ hours per week/per individual in improved productivity (compounds to $1 million dollars/1,000 employees @ $15/hour rate)

• 92% immediately use their new English skills on the job

• 86% verbally respond to questions or requests more effectively

• 85% read and respond to emails more efficiently

Cost Savings

• 50-80% cost reduction when compared to fragmented, multi-vendor approaches.

• Cost savings from vendor consolidation as well as standardized sourcing and management processing.

Employee Satisfaction and Engagement

• Customers experience improved customer satisfaction scores and increased employee engagement.

GlobalEnglish.com

Ongoing post-sales supportWe provide guidance and best practices on how to implement a program, secure ongoing executive sponsorship, incorporate our service into change management plans, and drive service uptake to targeted levels.

Our unique online Client Community also enables customers to access professional resources designed for self-support of internal marketing and promotional plans.

Contract globally, let us implement locallyGlobalEnglish takes a consultative approach to advancing Enterprise Fluency across global operations. Our experienced professionals located around the world develop global and local implementation plans that take into account cultural nuances.

Cost savings of over $10MM per year vs. classroom training

General Electric

Increased annual number of employees trained in Business English by 300% with no increase in cost

Emirates NBD

Enterprise Fluency, powered by GlobalEnglish, is a strategic imperative.

“English is not like any other capability in the company. For us it’s a fundamental business enabler”

EVA D’ONOFRIO, CEO, Sistemi Informativi, Italy

“Using GlobalEnglish, we’ve seen on average about two hours per week in efficiency gains in our employees, and we’re seeing 70% savings in the number of training programs we currently have in the Latin America region.”

DAVID DISTLER, Vice President of Corporate Shared Services Latin America, Emerson, U.S.

“English is critical for our success. We needed a solution that we could deploy around the world, would help any level, and would include tools that could provide instant help on the job. The only service that could handle this huge challenge was GlobalEnglish … It always comes down to money and our return on investment has been excellent when measured in productivity gains.”

TONY GLEESON, Former Global Director of Learning Programs and Solutions, Deloitte, U.S.

Clients we work with:

GlobalEnglish CorporationWorld Headquarters8000 Marina BoulevardSuite 810Brisbane, California 94005USA

Phone+1-888-670-6070+1-650-246-6070

Fax +1-650-246-6300