Global Training Catalog - Tyco Sensormatic · Sync AP for Mobile Handheld Deactivator EN 2 ... Pro-Max and Door-Max Sales Training EN 2 ... / 10 / Tyco / 2016 Global Training Catalog

Safer. Smarter. Tyco.TM

Global Training Catalog

Table of Contents

What We Offer ....................................... 4

Training Levels ...................................... 5

Electronic Article Surveillance Technical Training EAS .....................................................................6

Synergy .............................................................6UltraExit .............................................................6UltraPost ...........................................................6ProMax ..............................................................7Essentials ..........................................................7Loop Systems .................................................7Deactivation ....................................................7Detachers .........................................................7System Phasing .............................................7

Sales Training EAS .....................................................................8

Consumables ..................................................8Essentials ..........................................................8UltraExit .............................................................8Synergy .............................................................8

Customer Training ......................................8

Traffic Intelligence Technical Training ......................................9

Sales Training ................................................9

Customer Training ......................................9

Inventory Intelligence Technical Training ...................................10 Sales Training .............................................10

Customer Training ...................................10

OU

R

visionWe are committed to providing learning that matters by training employees and customers to create a culture of

excellence and superior job performance.

Tyco / 2016 Global Training Catalog / 3 /

Instructor-Led TrainingOur instructors deliver TYCO RETAIL SOLUTIONS training programs using a combination of expertly

designed lectures, software and hardware demonstrations and hands-on workshops for a collaborative

learning experience. Classes are taught in TYCO RETAIL SOLUTIONS facilities and training centers across

the globe. Many courses also have self-paced training prerequisites that must be completed prior to

attending the classroom programs.

Webinar TrainingFacilitator-led training is brought directly to your desktop through a virtual environment where you can interact

with subject-matter experts and your peers. You will have the opportunity to participate in surveys, quizzes,

see live demonstrations and ask questions, all in real time.

Web-based/Online TrainingFor many of our products, we have developed web-based learning programs that are delivered through our

Learning Management System. These programs provide demonstrations and simulations of our software

and hardware products, together with the latest sales and technical information available. Training videos are

available through Tyco Media Source at TycoMediaSource.com.

For more information on any of our courses please contact us at [email protected].

What We Offer

/ 4 / Tyco / 2016 Global Training Catalog

https://tyco.widencollective.com/


Training Levels

In order to assist our employees and business partners, we have assigned our courses into three levels:

Level One - these courses are designed for participants who are new to Tyco Retail Solutions and provides

fundamental overviews of our company, our technologies and solutions. These courses are web-based so

they can be taken at anytime to provide self-paced learning.

Level Two - courses are designed for sales and technical associates as well as our business partners who

represent or support our products and solutions. These programs are primarily also web-based to provide

self-paced learning and can be taken as needed.

Level Three - courses contain advanced product and solution training and are designed to be certification

courses for our sales, technical associates and business partners. These courses are instructor-led and

available at our regional training facilities.


Electronic Article

Surveillance

EN = EnglishDE = GermanEL = Greek

ES = SpanishFR = FrenchIT = Italian

JA = JapaneseKO = KoreanNL = Dutch

PL = PolishPT = PortugueseRU = Russian

TZH = Trad. ChineseZH = Chinese

Web-Based/Online Training Video

Instructor-led Training Webinar

EAS EAS Primer for New Technicians EN 1

Networking 101 EN 1

Synergy

Synergy Series Technical Training Overview EN, ES, FR, DE, ZH 2

Synergy Series Antenna Installation EN, ES, FR, DE, ZH 2

Synergy Series Enhanced Back Field Reduction EN, ES, FR, DE, ZH 2

Traffic Flow counting with Synergy EN, ES ,FR, DE, ZH 2

Synergy Series Metal Foil Detection EN, ES, FR, DE, ZH 2

ZS1170 for Synergy Installation and Configuration EN, ES, FR, DE, ZH 2

Synergy Series Network board Installation EN, ES, FR, DE, ZH 2

Synergy RFID Retrofit Kit Installation EN, ES, FR, DE, ZH 2

Synergy Customer Service Response Center Training EN 2

Synergy Remote Diagnostics Certification EN 3

Synergy Installation Certification EN, ES, FR, PT, ZH 3

UltraExit

UltraExit 9050 Service and Installation Training for Technicians EN, ES, ZH, TZH, KO, JA, 2 DE, IT, EL, FR, PT, PO, EL, RU

UltraExit 9050 Directional Alarms Product Training EN, ES, ZH, TZH, KO, JA, DE, 2 IT, EL, FR, PT, PO, EL, RU

AMS 9050 Integrated Traffic Flow Product Training EN, ES, ZH, TZH, KO, JA, DE, IT, 2 EL, FR, PT, PO, EL, RU

AMC7000/7010 Metal Foil Detection System Product Training EN, ES, ZH, TZH, KO, JA, DE, IT, 2 EL, FR, PT, PO, EL, RU

UltraPost

AMS 1014 UltraPost 6 Installation and Service for Technicians EN, ES, ZH, TZH, KO, JA, DE, IT, 2 FR, NL, RU, EL, PT

UltraPost Custom Ad Panel Kit Installation EN 2

UltraPost 6 Installation and Service Training EN, ES, ZH, PT, FR 3

Technical TrainingCOURSE NAME LANGUAGES FORMATLEVEL

ProMaxAMS 9040 Controller Installation and Services Training EN 2

ProMax 5 Pedestal System EN 2

AMS-9060 Installation and Service Training EN, ES, FR, DE, ZH 2

Digital DoorMax 4A Technical Training Webinar Update EN 2

AMS9040/9060 and ProMax Antenna Technical Certification EN 3

Essentials

AMS1140 Installation and Service EN, ES, IT, ZH 2

AMS1150 Installation and Service EN, ZH, TZH, FR, DE, JA, 2 ES, EL, IT, KO, PT, RU, PL

AMS1150 Split Installation and Service EN, ZH, TZH, FR, DE, JA, 2 ES, EL, IT, KO, PT, RU

Loop Systems

Loop Systems Technical Certification EN 3

Deactivation

AMB1200 Service and Installation EN, ES, ZH, FR, DE, IT 2

AMB1200AM Update Service and Installation EN, ES, ZH, FR, DE, IT 2

AMB1220A Installation Video EN 2

AMB2011 Service and Installation EN, ES, ZH, FR, DE, IT 2

AMB-9010-IPS (Internal Power Supply) Installation and Service Training EN, FR, IT, DE, ZH, ES 2

AMB 5410 Service and Installation Training EN 2

AMB 5410 Installation Video EN 2

AMB 5120 Service and Installation EN 2



AMB 5212 Service and Installation EN 2

AMB-5279 Technical Training EN 2


AMB 5290 for NCR SS-90 Kiosk Installation Video EN 2

Deactivator Installation Certification EN 3

Sync AP for Mobile Handheld Deactivator EN 2

MT2070 Mobile Handheld Deactivator EN 2

DS6878 Mobile Handheld Dectivator EN 2

Inditex Self-Checkout Installation EN 2

Legacy EAS-Retrofit Module Installation EN 2

Detachers

MKAMK1000 Detacher Installation and Service EN 2

System Phasing

Synchronization using the Phasing Tool EN 3


Technical Training (Continued)COURSE NAME LANGUAGES FORMATLEVEL








EAS

Tyco Advantage EN, ES, ZH 1

EAS Technologies EN, ES, ZH 1

EAS Basics for Detection EN, ES, ZH 1

EAS Basics for Deactivation EN, ES, ZH 1

EAS Market and Competitive Landscape EN 1

Networking for Sales Professionals EN 1

Consumables EAS Basics for Consumables EN, ES, ZH 1

EAS Consumables Sales Training EN 2

Visible Source Tag Recirculation Program EN, ES, DE, IT 1

Women’s Footwear Tag Demo EN 1

Wrap Tag Demo EN 1

Delicate Tag Demo EN 1

Essentials

Essentials Sales Training EN, ES, ZH 2

Essentials Sales Certification EN, ES, ZH, FR, PT 3

Synergy

Synergy Sales Training EN 2

Pro-Max and Door-Max Sales Training EN 2

Concealed Systems Sales Training EN 2

Deactivators and Integrated Deactivators Sales Training EN 2

Mobile Handheld Deactivator Sales Training EN 2

Synergy Sales Certification EN, ES, ZH, FR, PT 3

Customer Training

Sales Training


COURSE NAME LANGUAGES FORMATLEVEL









Mobile Handheld Deactivator EN 1

TrueVUE Administrator Overview for EAS and Traffic Intelligence EN 1

Customer Training Guide for Essentials EN 1


Traffic Intelligence

Networking 101 EN 1

BIC1100 Installation and Service EN, DE, ES, FR, IT, TZH, ZH 2

BIC2300 Basic Traffic Flow Installation and Service EN, DE, EL, ES, FR, IT, JA, KO, 2 NL, PL, PT, RU, TZH, ZHEN, DE, EL, ES, FR, IT, JA, KO, NL, PL, PT, RU, TZH, ZH

BIC2300 Advanced Settings and Troubleshooting EN, DE, EL, ES, FR, IT, JA, KO, 2 NL, PL, PT, RU, TZH, ZH

BIC1100/BIC2300 EAS Enhancements EN 2

BIC2300 and 1100 Full LDM EN 2

Xovis PC2 Sensor Installation and Configuration EN, FR, IT, DE, ES, ZH 2

Traffic Flow Sensor Installation Certification EN 3

Technical Training

Networking for Sales Professionals EN 1Traffic Intelligence Basics EN, FR, IT, DE, ES, ZH 1

EAS and Traffic Intelligence Solutions in a Shared Cloud EN, ES, FR, PT, ZH 2

Provisioning TrueVUE Managed EAS and Traffic Intelligence Solutions EN 2

Advanced Traffic Intelligence Certification EN 3

Sales Training

TrueVUE Administrator Overview for EAS and Traffic Intelligence EN 1

TrueVUE Traffic Intelligence Managing Reports via Shared Cloud Deployment EN 1

Customer Training











Inventory Intelligence


Networking 101 EN 1

IDTM2100 AM/RFID Hard Tag Overview EN, DE, EL, ES, FR, IT, JA, 1 KO, NL, PL, PT, RU, TZH, ZH

IDKM1000/1010 Detacher Installation EN, ES 2

Zara Store Hardware Installation EN, DE, ES, FR, IT 2

IDA3100 Antenna Installation EN 2

TSL 1128 RFID Sled Installation EN 2

Zebra RFD8500 RFID Sled Installation EN 2

Installing TrueVUE Software EN 2

Zara Store Hardware Installation Certification EN, ES, FR, PT, ZH 3

TrueVUE Inventory Installation Certification EN 3

Technical Training

Networking for Sales Professionals EN 1

TrueVUE Retail Platform Overview EN 1

Inventory Visibility Overview EN 1

Inventory Visibility Prospecting EN 1

Introduction to RFID EN 1

Advanced Inventory Visibility Sales Training Certification EN, ES, FR, PT, ZH 3

Sales Training

Cycle Counting Best Practices EN 1

Zebra RFD8500 RFID Handheld Training EN 1

Adding Stores to TrueVUE using Setup Express EN 1

Customer Training











// Notes

Global strength. Local expertise.At your service.

North America 6600 Congress Avenue Boca Raton, FL 33487 United States Phone: +001 561 543 9740

Northern EuropeTyco Building, Paris Nord II5 rue des Chardonnerets BP 51275 / 95957 Roissy CDG cedexFrancePhone: +33 625 061 677

Southern EuropeTyco/ADT PortugalEdifício Entreposto Praça José Queirós, N.º1 - Fracção 5 - Piso 31801-802 Lisboa, PortugalPhone: +351 967 821 762

AsiaTyco Retail Solutions, Shirley Liu11/F Innovation Building,No.1009, Yi Shan Road, Shanghai, 200233 Phone: +86 21 61135588-8668

Asia-PacificTyco InternationalNo. 26 Ang Mo Kio Industrial Park 2Level 1Singapore 569507Phone: +65 63898000

© 2016 Tyco Retail Solutions Copyright © 2016 Tyco Retail Solutions all rights reserved.

TYCO, ADT, SENSORMATIC and the product names listed above are marks and/or registered marks. Unauthorized use is strictly prohibited.

Leverage our strength and experience

Tyco Retail Solutions, a unit of Tyco International, is a leading global provider of integrated retail performance and security solutions, deployed today at more than 80 percent of the world’s top 200 retailers. Customers range from single-store boutiques to global retail enterprises. Operating in more than 70 countries worldwide, Tyco Retail Solutions provides retailers with real-time visibility to their inventory and assets to improve operations, optimize profitability and create memorable shopper experiences. The Tyco Retail Solutions portfolio is sold directly through ADT, Tyco Integrated Security and other authorized business partners worldwide. For more information, please visit www.tycoretailsolutions.com.

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Global Training Catalog - Tyco Sensormatic · Sync AP for Mobile Handheld Deactivator EN 2 ... Pro-Max and Door-Max Sales Training EN 2 ... / 10 / Tyco / 2016 Global Training Catalog