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    Statement Messages

    Objective: The purpose of this report is to show all the Message Mnemonics along with the corresponding Message.

    Print Date: November 18, 2010

    MessageMnemonic

    0 Per office agreement please remit payment within 10 days. A $20 billing fee will be assessed to any balance carried over to the next billing cycle. If

    you need to make payment arrangements please contact the Office immediately at 401-438-3300. Thank

    020 Your insurance company has sent you a notice requesting information. Please contact them with the necessary reply. Then notify our office so that

    we may bill them for these services.

    060 The balance due is your responsibility as your doctor no longer participates with your health plan. Please remit balance due. Thank you.

    080 In order to process your claim your insurance company needs information from you. Please contact them or pay in full immediately.

    0DAYS Your account is past due. Your account will be forwarded to a collection agency if payment is not received within 10 days.

    120 Lighthouse MD will now be handling the billing for this practice. Thank you.

    140 To avoid having your account turned over to an outside collection agency, which may affect your credit rating, please remit your balance owed

    today.

    21 We have billed your insurance for the above services but have not received payment. Please remit the balance due. Thank you.

    21 We have not received payment from your insurance company. The balance is now your responsibility.

    220 Copays are due at time of service, please remit within ten days.

    260 Per your insurance company they have made payment directly to you. The balance is now your responsibility, please remit in full.

    280 Member's responsibility because services were provided by a non-network provider.

    300 This statement does not reflect any outstanding insurance or patient balances for DOS prior to 5/3/04.

    320 Your insurance denied for not medically necessary. Thank you.

    340 Insurance action pending receipt of information.

    380 Medicare has paid you in error for laboratory testing. Please remit within ten days.

    400 Please note that this is a credit balance.

    420 Medicare does not pay for routine services and your secondary insurance also has denied this claim. Pursuant to Medicare guidelines, the balance

    is your responsibility.

    4622 Please indicate the physician or practice you are calling or e-mailing in regards to when making your inquiry

    470 Provider is not part of Hospital Free Care. Please contact the office directly to make payment arrangements. Thank you.

    5 We have billed your insurance company. They did not respond. The balance due is your responsibility.

    570 Please forward Auto Liabil ity information.

    620 Balance has been applied to your co-pay or deductible.

    621 Your insurance company has applied this to your copay or deductible. This is your responsibilty

    670 If paying by credit card, the minimum amount that can be charged is forty dollars ($40.00). If you have any questions, please direct them to our

    billing phone number as noted above.

    6873 Your insurance had paid you directly. Please remit your payment to our office within 5 business days.

    TERM Your insurance carrier states that another insurance is primary. Please contact us with this insurance information.

    1 Please contact our office with your complete auto insurance so that we may submit a claim. Thank you.

    5 Your co-payment is $25.00

    I We have billed your secondary insurance. They did not respond. Please follow up with them.

    ND The balance due is your copay for your secondary insurance.

    TERM Your insurance carrier states that your coverage was expired at the time of service. Please remit the balance. Thank you

    0 Your account is 30 days past due. Please remit payment now.

    02 Another insurance is primary according to your insurance. Please contact us with this information.

    03 Your coverage was expired according to your insurance at the time of service. Please remit the balance. Thank you.

    04 Your claim has been denied for lack of proper authorization. Please remit. Thank you.

    05 Your PCP information is either incorrect or missing according to your insurance. Please call them to verify this information.

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    MessageMnemonic

    07 Your primary care physician did not authorize this service. Please remit the balance. Thank you.

    08 Automobile accidents are not covered by your insurance company. Please remit the balance due. Thank you.

    09 Your check was returned to us for insufficient funds. Please remit. Thank you.

    0P Thank you for your payment.

    0PD Your account is now 30 days past due. Your prompt payment is appreciated. Please contact Sharon at x232 with any questions.

    0PD Your account is now 30 days past due. Your prompt payment is appreciated. Please contact Sharon at x233 with any questions

    10 Both insurances have processed your claim. The balance is your responsibility. Please remit. Thank you.

    11 Your copay has not been paid in full per your insurance company. The balance is your responsibility. Thank you.

    15 Medicare has paid its portion of the bill. If you have secondary insurance, please contact us with this information. If not, the balance is your

    responsibility. Thank you.

    17 Your insurance company has informed us that this is a non-covered service. The balance is your responsibility. Thank you.

    18 A First Report of Injury form was not sent to your workers' compensation carrier. Please contact your employer regarding this.

    20 Your copay from your primary insurance has been applied to your deductible by your secondary insurance. The balance is your responsibility.

    Thank you.

    21 This claim was denied by the workers compensation carrier because they state that it is not work related. We need your health insurance

    information. Thank you.

    22 Your insurance has denied your claim stating that it exceeds the referral treatment limit. The balance is your responsibility. Thank you.

    24 We have sent a copy of your account to your attorney. To date, we have not received payment. Please remit the balance due. Thank you.

    25 There is confusion as to which of your insurance plans is primary. Please resolve and contact us with your primary insurance information. Thank

    you.

    26 The maximum benefit for these services has been exhausted. Please remit the balance due. Thank you.

    28 Your insurance carrier states that this claim is related to workers' compensation. Please contact us with this information. Thank you.

    05 This service is not covered by your insurance.

    06 Fax was sent to you.

    07 You have more mail

    08 Please pay this balance. I t is now past due.

    09 The facility fee is similar to an emergency room fee although it has no procedure (CPT) code. The facility fee (25% of charges) may be added to

    your bill if you are not a current Town of New Shoreham taxpayer and do not work on Block Island. Island residents support the Medical Center

    through taxes paid to the town. This fee is charged to help maintain the Block Island Medical Center.

    11 Your account is 60 days past due. Please remit payment now.

    12 Your account is 90 days past due. Please remit payment now.

    13 Your account is 120 days past due. Please remit payment now.

    15 We have not received your payment this month. Please remit payment now.

    16 We have not received a payment from you for 60 days. Please remit payment now.

    17 Your account is now 90 days overdue. Please remit payment now.

    18 Your account is seriously overdue by 120 days. Please remit payment now.

    19 This claim was denied by your workers compensation, as a notice of controversy has been filed. please remit payment today.

    60 Your insurance does not cover th is service.

    0PD Your account is now 60 days past due. Your prompt payment is appreciated or please contact Sharon at x233 to make payment arrangements.

    0D Your account is now 90 days past due. Failure to respond immediately may result in further collection actions.

    0PD Your account is now 90 days past due. Failure to respond immediately may result in further collection actions. Please contact Sharon at x232 to

    make arrangements.

    UTH Your claim has been denied for lack of proper authorization. Please remit the balance. Thank you.

    Blue Shield has paid it 's portion. The balance is now your responsibility.

    25 Budget payments must equal to 25% of your balance and must be received on a monthly basis to avoid collection status.

    CD Blue Cross and Blue Shield has retracted payment stating your coverage was not effective for this date of service. If you had other insurance during

    this time please contact our office, otherwise, the balance is your responsbility.

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    MessageMnemonic

    CF This balance has been carried forward from Compusense. Please remit payment. Thank You.

    UD Thank you for setting up a Payment Plan. Please remit the agreed upon amount.

    YR Your insurer states you have already used your routine eye benefit. Therefore the balance is now your responsibility

    Your insurance company has paid its portion of the bill. The balance is your responsibility.

    ALL Please call. An adjustment can be given and small monthly payment schedule set up.

    CO CCO 2NDRY

    CO 2NDR Both insurances have processed your claim. The balance is your responsibility. Please remit. Thank you.

    LE We are unable to submit this to your insurance because you didn't order your contact lenses here

    NA Your insurance company did not add this dependant to your plan, please call your insurance.

    NB We cannot bill your health insurance company for the services rendered until we have a signed consent form on file. Please contact our billing

    office. Thank you.

    O The balance due is your copay. Please remit. Thank you.

    O Per your insurance company, your copay has not been paid in full. The balance is your responsibility. Thank you.

    O1 The balance due is your copay. Please remit. Thank you.

    OIN Your insurance company has applied this balance to your co-insurance. Therefore the balance due is your responsibility.

    OMM Your insurance carrier denied the claim. Please contact them to verify your active enrollment with a Commonwealth Plan. Otherwise, the balance is

    your responsibility.

    ON Conditions which existed prior to enrollment are not covered.

    OPAY This balance is yours. Your insurance has paid their portion.

    OPAY Your insurance has paid their portion. The balance is your responsibility.

    RI Check returned for insuffic ient funds.

    This balance is after your deductible has been applied. Please remit payment.

    DBL Your insurance company has informed us that the balance has been applied to your deductible. Please remit. Thank you.

    DBL Your insurance company has informed us that the balance has been applied to your deductible. Please remit. Thank you.

    E Your insurance company has applied this balance to your deductible. It is now your responsibility. Thank You.

    ED Medicare has applied this balance to your deductible. If you have secondary insurance, please contact us with this information. If not, the balance is

    your responsibility. Thank you.

    EP Balance after your insurance processed their portion of the bill. Your deposit has been applied.

    I Your claim rejected for incorrect demographic information. Please contact our office to update your account or remit balance due. Thank you

    IS Please disregard overdue/collections message.

    N1 Your claim has rejected for incorrect insurance or demographic information. Please contact our office to update your account or remit balance due.

    Thank you

    OB Patient DOB does not match DOB on file.

    DUD Your employer hasn't met the deductible on their insurance policy. Please contact your employer regarding this balance.

    NRO Member must enroll in CommCare to receive benefits. Member must call 1-877-MA-ENROLL.

    C Please be advised the physicians accept Freecare at 50% of your original bill. The balance will be your responsibility. Please feel free to call with

    any questions. Thank you.

    H If you are in financial hardship, please be advised we do accept monthly payment plans. Please call our office for payment details.

    INAL FINAL NOTICE!!Please be advised this is the final notice on your account. Since we have not received payment on this account it MAY BE turned

    over to the doctor for Collection consideration.

    LORIDAM Please indicate the physician or practice you are calling or e-mailing in regards to when making your inquiry.

    N FINAL NOTICE! This is the last statement that will be sent to you. Unless paid at once the account will be turned over for collection agency action.

    P Please be advised, as a courtesy we have sent a claim form to your insurance company. It is your responsibility to follow up with your insurance

    company to facilitate claim payment. Thank You

    REE Please be advised we do not accept Free Care.

    HC Medicare does not pay for physical therapy and home health care simultaneously. They've denied your claim, please remit payment.

    SN Your Health Safety Net coverage does not cover this physician's bill. Please contact the office directly to make payment arrangements. Thank you.

    Pagopyright 2002 - 2010 CareTracker Technologies Inc. All Rights Reserved

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    MessageMnemonic

    The insurance information you provided is insufficient. Please remit the balance due or contact us with your new information. Thank you.

    C Please call our office if you have insurance coverage and we will bill them. Thank you.

    DP Your insurance has denied payment.

    N We do not have your correct subscriber number for your insurance. Please call our office, thank you.

    NV Your insurance identification # is either invalid or missing. Please contact our office with this information.

    P Your insurance company states that they sent payment directly to you. Please remit the balance due. Thank you.

    P1 Your insurance company paid you directly. Please send the payment to us and we will accept as payment in full.

    MCAP Your m-cap discount applied your payment is due immediately.

    MCC2 Balance after Medicare and your secondary insurance.

    MCCA Medicare Part A does not cover physician services. The balance is your responsibility. Please remit payment.

    MI Information from you has been requested by your insurance company. They will not pay your claim until you respond. Therefore, the balance is

    your responsibility.

    MNC Your coverage was expired at the time of service. Please remit the balance due or contact us with new information. Thank you.

    MOI Medicare has denied this claim stating that you have another coverage primary. Please contact our office immediately with correct insurance

    information. Thank You.

    MORE Your copayment is higher than you paid at the time of service. Please remit the additional amount due.

    CF A first report of injury form was not sent to your workers compensation carrier. Please contact your employer regarding this.

    CI PLEASE COMPLETE THE BACK OF THIS STATEMENT WITH YOUR INSURANCE INFORMATION AND SEND IT BACK TO US, SO WE MAYBILL YOUR INSURANCE COMPANY FOR THIS BALANCE.

    CP Your insurance denied these services saying that they occurred prior to the insurance effective date, the balance is your responsibility.

    E Gap in insurance has denied your claim. Please remit the balance due or contact us with new insurance information. Thank you.

    FC Your Health Insurance states that this service is the liability of a no-fault carrier. Please contact our office with the correct billing information or

    contact your insurance to resolve directly.

    HP Neighborhood Health Plan has paid your claim at the MassHealth allowable rate. Since your plan is the commercial product, your claim should have

    been paid in full. Please contact NHP to have your claim reprocessed or this balance will be your respons

    IC You are not covered by this insurance for this date of service. Please call us if you have other coverage. Thank you.

    JBC Our records show that BCBS has remitted payment to you, please contact our office to review your account

    OMCAL Medi-CAL states you are not eligible for coverage this month. Please contact billing if you have other coverage. Thank you.

    OREF Your insurance denied this for no PCP referral. Without a referral backdated to cover this visit, you are responsible for payment of this balance.

    PCP Per your insurance, you were not seen by your PCP and no referral was done by your PCP, therefore, the balance is your responsibility.

    PP Non-participating Provider

    PP The balance due is your responsibility as your doctor is not a participating provider with your health plan. Please remit balance due. Thank you.

    PP

    PP The balance due is your responsibility as your doctor is not a participating provider with your health plan. Please remit balance due. Thank you.

    PP The balance due is your responsibility as your doctor is not a participating provider with your health plan. Please remit balance due. Thank you.

    PP The balance due is your responsibility as your doctor is not a participating provider with your health plan. Please remit balance due. Thank you.

    S Fee for no show of scheduled off ice appointment.

    S This provider does not participate with your out of state Medicaid program. You are responsible for this balance. Thank you.

    T 97110 through 97777 represent occupational therapy billing codes.

    ARTB Your Medicare Part B was not in effect at the time of service. The balance is your responsibility.

    AT Your insurance has processed its portion of the bill. The balance is your responsibility.

    AY If you have insurance for this service, please contact our office immediately. Otherwise, please pay promptly. Thank you

    C Thank you for your recent payment.

    CB PLEASE COMPLETE THE BACK OF THIS STATEMENT WITH YOUR INSURANCE INFORMATION AND SEND IT BACK TO US, SO WE MAY

    BILL YOUR INSURANCE COMPANY FOR THIS BALANCE.IF YOU DO NOT HAVE INSURANCE, PLEASE REMIT THE BALANCE DUE.

    CN Print Cardholder Name

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    MessageMnemonic

    CP Your insurance carrier states that your PCP information is either incorrect or missing. Please call them to verify this information.

    CP Your insurance carrier states that your PCP information is either incorrect or missing. Please call them to verify this information.

    CPR Your ins. states you have not selected a PCP. You must have a PCP AND a valid referral with them for the date of this visit or they will not pay this

    claim. Please call them immediately.

    DB Your primary insurance applied balance to your deductible. Your secondary insurance did not pay your primary's deductible. The balance due is

    yours.

    END Insurance action pending receipt of information.

    IP Your auto insurance cannot process claim until PIP application is complete. Please contact your auto insurance with this information.

    PA Your prompt payment is appreciated. Please contact Sharon at ext. 232 with any questions.

    PB Please pay your balance within 10 days so we can avoid sending your account to Collections. Paying your bill will protect your credit rating. Thank

    you.

    RE Your insurance will not pay for the surgery because of pre-existing conditions. You are responsible for the balance.

    RE Your insurance denied this claim due to a pre-existing condition. Therefore the balance due is your responsibility

    ROB There is a problem with your insurance coverage. You may call us for details but you will need to contact your insurance company directly to

    resolve.

    T BALANCThis is your balance after all your insurance plans have considered this claim.

    U Glasses have been requested by Dr/ resident. Please return with payment or guarantor information so we may process the order.

    EF No referral on file. Please send us a referral so that we can rebill your insurance company.

    PP Please remit payment promptly. Please contact our office is you have any questions.

    RB Your request to reduce your bill has been denied-the balance is your responsibility.

    TN Your insurance states your plan doesn't cover eye exams for glasses. This balance is your responsibility.

    OC Medi-CAL states you have a share of cost. Please remit payment or contact the billing office.

    ERM Your insurance carrier states that your coverage was expired at the time of service. Please remit the balance. Thank you.

    HANK Thank you.

    MR United Medical Resources has denied your services as not being a medical necessity. Please appeal this decision with your insurance or remit the

    payment of this balance in full.

    WC Your account is past due. Your account will be forwarded to a collection agency if payment is not received within 10 days. Your employer/Workers

    Compensation carrier denied this claim. Please follow up with your employer.

    WC YOUR EMPLOYER/WC CARRIER DENIED CLAIM. PLEASE FOLLOW UP WITH YOUR EMPLOYER

    WC This charge is related to a Workers Compensation injury, please call our office with complete carrier information.

    WC18 We have billed your employer for this service, however, the claim was returned due to an incorrect address.

    WC26 Your employers workers compensation insurer has no report of injury on file. Please contact your employer directly to resolve.

    WC39 Your health insurance company has informed us that this is a work related injury. Please contact us with your workers compensation information.

    WCI We have been informed that this service is work related, please contact our office with the necessary workers compensation information so that we

    may submit a claim for you. Thank You.

    WEB Please visit our website at www.dermatology-pc.com

    Primary Deductible

    Secondary Deductible

    Tertiary Deductible

    Another insurance is your primary per your insurance. Please check with your insurance company.

    Per your insurance, you were not provided by your PCP was for this date of service and no referral was given.

    Your insurance company requires more information to process this claim.

    Insurance Deductible/Copay

    Any bills not resolved in 90 days will be forwarded to collections. In the event that you are in financial hardship, we can work out a payment plan.

    Your insurance has paid their portion. The balance is your responsibilty

    YOUR INSURANCE COMPANY WILL NOT PROCESS THIS CLAIM UNTIL THEY RECEIVE A COMPLETED CLAIM FORM FROM YOU.

    BALANCE IS YOUR RESPONSIBILITY

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    MessageMnemonic

    FC Message: Please be advised the physicians accept Freecare at 50%. A payment of 50% of the balance is your responsibilty. Please call our

    office if you have any questions. Thank You.

    After review of your written dispute by the physicians group it was decided that you are liable for the billed services.

    Medicare Part A will not cover these services. The balance is your responsibilty.

    Due to your free care status at the time these physician services were rendered, the Caritas Emergency Medical Group has agreed to a 25%

    reduction. Payment for the remaining balance is your responsibility.

    If you have insurance that may cover these balances or if you have any questions, please contact our office.

    Your balance is overdue. Please contact our office to make payment arrangements.

    Payment is due immediately in order to avoid referral of this account to a collection agency.

    After 30 Days, a 12% interest may be applied to any outstanding balance unless other arrangements are made with Main Street Family Practice.

    Should the account not be paid, it will be forwarded to a collections service, and you will be responsible fo

    NOTICE: THIS IS A BILL. BASED UPON INFORMATION FROM YOUR HEALTH PLAN, YOU OWE THE AMOUNT SHOWN

    This invoice represents for laboratory services performed on a biopsy specimen submitted by your Doctor. Thsi bill is different

    Patients are responsible for the balance unless proper Insurance or Referral information is provided.

    Thank you for making regular payments.

    Zostervax vaccine is not covered by your insurance, you are responsible for the balance.

    Please be advised we do not accept credit cards. Please contact our office for other payment options.

    Your insurance can not identify you with the information we have on file. PLEASE COMPLETE THE BACK OF THIS STATEMENT WITH YOUR

    INSURANCE INFORAMTION AND SEND IT BACK TO US, SO WE MAY BILL YOUR INSURANCE COMPANY FOR THIS BALANCE.Per your insurance company, prior authorization needed. Please submit payment.

    Please call your insurance company if you dispute this charge

    Your account is now 120 days past due. Failure to respond immediately may result in further collection actions. Please contact Sharon at x232 to

    make arrangements.

    YOUR FEDERAL BS HAS/WILL BE PAYING YOU FOR SERVICES PROVIDED BY US. PLEASE FORWARD THEIR PAYMENT IMMEDIATELY,

    AND CONTACT OUR OFFICE TO DISCUSS THE REMAINING BALANCE. THANK YOU

    Please pay your balance within 10 days so we can avoid sending your account to Collections. Paying your bill will protect your credit rating. Thank

    you

    Medicare has denied this claim for date of death precedes date of serivce. A copy of the patient's death certificate is required in order to process

    this claim. Please send a copy to our office.

    This claim was denied by the workers compensation carrier because they state that it is not work related. Please give us your health insurance

    information ASAP.

    Your insurance denied these services saying that they occurred prior to the insurance effective date, the balance is your responsibility. Please remitthe balance due.

    Your insurance denied these services saying that they occurred prior to the insurance effective date, the balance is your responsibility. Please remit

    the balance due.

    Refer to practice name when making inquiries.

    NOTICE: THIS IS A BILL. BASED UPON INFORMATION FROM YOUR HEALTH PLAN, YOU OWE THE AMOUNT SHOWN

    Your insurance has paid its portion of the bill. The balance is your responsibility.

    The balance due is your responsibility as your doctor is not a participating provider with your health plan. Please remit balance due. Thank you.

    Afterours has partnered with the Salvation Army where 100% of your donations will be used to supply much needed medical supplied to the Haiti

    relief effort. Donation Amt__________ Please include this page with your remittance. Thank you

    For additional payment options please see our website at http://osofamily.com/

    All patient payments are applied to the oldest balance.

    Dermatology and Skin Care Associates PC, Address: 10 Laurel Ave, Wellesley, MA 02481, Office Phone: (781) 235-8155 , Billing questions:

    (800) 478-6675

    Norwalk patients only: To pay with a credit card call 203-847-2400. Please give us the patients name, date of birth, cc account number, expiration

    date and the amount you wish to pay. Your receipt will be mailed to you.

    SEE BILLING NOTE

    According to your insurance, you have a copay on xrays.

    If paying by credit card please include the 3 digit security code found on the back of the card as well as the billing zip code.

    Questions? Please call Debbie T. at Doctors' Resource Specialists at 602.467.4732

    If you would like to make a payment over the phone, please contact the clinic to pay by credit card.

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    MessageMnemonic

    This balance reflects all insurance payments received as of the date of this statement. Questions or concerns, please call. If paying by credit card

    please print cardholder name.

    This balance is now past due. Failure to respond can result in forfeiture of time of service or insurance discounts. Questions or concerns, please call

    us. If paying by credit card please print cardholder name.

    Questions? Please call Dawn at Doctors' Resource Specialists at 602.424.7946

    Questions? Please call Donna at Doctors' Resource Specialists at 602.439.6797

    Please disregard previous statement from Prince Georges Multi Specialty Surg Center correct payee is John E Bubser DPM

    Blue Cross has reprocessed your claim at a different rate. The balance is your responsibility.

    Insurance info was received over the filing limit, pt responsibility.

    If paying by credit card please print cardholder name.

    Your insurance company has processed the claim directly to you. Please remit payment

    -Your account is 90 days past due, we will now begin to charge a 1.5% monthly interest rate to your account and 18% annually. In the event of

    non-payment, the patient will be responsible for any outstanding balance plus any legal fees (in the amount

    Questions? Please call Doctors' Resource Specialists. Marla 602.467.4727 or Kristy 602.467.4755

    Questions? Please call Linda S. at Doctors' Resource Specialists at 602.467.4724

    To make online payments please visit www.bostwicklaboratories.com and navigate to our Patients section.

    To make online payments please visit www.bostwicklaboratories.com and navigate to our Patients section.

    Medicaid has denied claim due to spans eligible and ineligible periods of coverage.

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