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Global Industry Matrix Analysis – Car Rental MarketGIM Location [ppt]
Porter’s Six Forces Competitive Model Buyers’ barainin po!er "e#ine our buyers$ %uto insurance companies& body s'ops and end customers( )nd
customers include bot' retail customers and corporate customers( %uto insurance
companies and body s'ops are also our customers because insurance companies need t'e
insured’s cars replaced in case o# accidents( Customers mi't also !ant to use a car !'ent'eir cars are bein repaired in t'e body s'ops( *More detailed de#inition s'ould be #ound
in customer analysis(+
In car rental mar,et& buyers 'ave reat barainin po!er(
[-'e c'art !ill be converted into pararap's]
%uto.insurance
/ Body S'ops
)nd customers
buyer concentration to #irm concentration ratio Lo! 01%
barainin leverae 2i' 2i'
buyer volume Bi *'i' ro!t'+ 3ery bi
buyer s!itc'in costs relative to #irm s!itc'in
costs
3ery 'i' 01%
buyer in#ormation availability 3ery 2i' 4elatively 2i'
ability to bac,!ard interate Lo! 01%
availability o# existin substitute products 01% 2i'
buyer price sensitivity 2i' 2i'
price o# total purc'ase 5 5
Suppliers’ Barainin Po!er
"e#ine our suppliers$ -'e dealers'ips
[-'e c'art !ill be converted into pararap's]
"ealers'ips
supplier s!itc'in costs relative to #irm
s!itc'in costs
01%
deree o# di##erentiation o# inputs 2i'
presence o# substitute inputs Fe!
supplier concentration to #irm concentration ratio 2i'
t'reat o# #or!ard interation by suppliers relative
to t'e t'reat o# bac,!ard interation by #irms
3ery 2i'
cost o# inputs relative to sellin price o# t'e
product
Lo!
-'reats o# 0e! )ntrants
"e#ine our most li,ely ne! entrants$ travel aencies& lon distance public transportation&
and dealers'ips( Public transportation suc' as airlines& train companies may be ne!
entrants because t'ey are t'e primary transportation met'ods #or travelers( -'ey can provide instant car rental services to travelers ri't upon t'eir arrival( -ravel aencies
mi't also start car rental services because t'ey 'ave a stron net!or, !it' 'otels&
restaurants& and in#ormation o# attractions& etc(& and t'ey mi't !ant to taret t'e roadtrip customers too buy providin direct car rentals( "ealers'ips 'ave establis'ed assets
*cars+& and t'ey are also li,ely to enter car rental mar,et& as addition to t'e direct sales o#
cars to customers(
[-'e c'art !ill be converted into pararap's]
"ealers'ips Public-ransportation
-ravel%encies
t'e existence o# barriers to entry Lo! Medium Medium
economies o# product di##erences5
brand e6uity Lo! 7es 7es
s!itc'in costs Lo! 2i' 2i'
capital re6uirements Lo! 2i' 2i'
access to distribution [customers] Lo! 2i' 2i'
absolute cost advantaes 0o 0o 0o
learni
n curve advantaes [past data5] Lo! 2i' Medium
expected retaliation 7es 7es 7es
overnment policies 89 89 89
-'reats o# Substitutes
"e#ine our substitutes$ di##erent transportation alternatives( Instead o# rentin a car&customers mi't c'oose to buy a car& use s'ort.distance public transportation and en:oy
coac'es or vans o# travel aencies(
[-'e c'art !ill be converted into pararap's]
"ealers'ips Public
-ransportation
-ravel
%encies
buyer propensity to substitute Lo! Lo! Lo!
relative price per#ormance o#
substitutes
Medium 2i' Lo!
buyer s!itc'in costs Lo! 2i' 2i'
perceived level o# productdi##erentiation
2i' Lo! Lo!
Intensity o# competitive rivalry
number o# competitors Great
rate o# industry ro!t' 2i'
intermittent industry overcapacity Fe!
exit barriers 2i'
diversity o# competitors 2i'
in#ormational complexity and asymmetry Lo!
brand e6uity 2i'
#ixed cost allocation per value added 2i'
level o# advertisin expense 2i'
Complementary product analysis
Complementary products$ Gasoline& insurance companies and body s'ops(
Industry )volutionCar rental mar,et is an emerin mar,et(
[Mar,et 8vervie!]
;it' t'e < #orces& t'ey 'ave evolved. Lon.run C'anes in Gro!t'
. C'anes in Buyer Sements Served
. Buyer=s Learnin
. 4eduction o# >ncertainty
. "i##usion o# Proprietary 9no!lede
. %ccumulation o# )xperience
. )xpansion *or Contraction+ in Scale
. C'anes in Input and Currency Costs
. Product Innovation
. Mar,etin Innovation
. Process Innovation
. Structual C'ane in %d:acent Industries
. Government Policy C'ane
. )ntries and )xits
-'e moves in accordance to t'e six #orces8ur competitors 'ave made accordin strateies to cope !it' t'e six #orces( )nterprise’sdealers'ip stratey& 2ert?’s taret on airports1'otels& Budet #rom travel aencies5 %s !e
ro!& !e !ill provide our customers !it' superior experience and build stron brand
imae& and !e !ill also expand our service into related industries& suc' as tourism&
corporate and etc(
Competitive Position and Strategic GroupsCompetitive PositionGroup C( 0ic'e mar,et$ reional [Bay %rea] !it' #ocus on bot' retail mar,et and
insurance1body s'ops( [Someone s'ould tal, about t'e rationale o# suc' decision(] 8urcomparative advantae !ill be reatly improved customer convenience in terms o#
prompt car provision( In @A to A years& !'en modern tec'noloies are vastly accepted in
consumer mar,et& ro!in needs #or diitali?in car rental service are also expected(
Customers !ill be able to access Internet any!'ere and anytime& our user.#riendly e. business model !ill provide a means to satis#y customer’s needs #or car rental !it'in t'e
s'ortest time and minimi?ed 'uman errors( ;e currently aim to build suc' tec'noloical
leaders'ip and also accumulate experience and s,ills& #or t'e #uture expansion to t'enational car rental companies(
Strateic Group Mappin [need more analysis]@ dimensions$ operation scales and tec'noloical applications( [I need a term t'at sounds
better]
8ur ma:or rivals are #rom Group %& !'ere t'e larest car rental companies are( -'ere area #e! companies !it'in Group C in Bay %rea& suc' as ipLoc,( 2o!ever& t'e
competition #rom Group B can be inored5
2o! 'as Group % evolved5
Strateic Group %nalysisMobility barrier analysis
. -'e barrier is 'ue !'en reional #irms !ant to o nationally( Because t'at
decision mi't lead to a tremendous increase in cost associated !it' settin up
o##ices& 'irin employees& buildin ne! net!or,s !it' local body s'ops andinsurance companies& advertisement and enlarin database(
. -'e barrier #rom semi.e.business to #ully adapted e.business model is relatively
smaller( For t'e lare car rental companies& it is really easy to establis' customer
database& eliminate t'e paper !or, especially !'en t'ey already 'ave an onlinereservation system& 'o!ever adaptin t'at system nation!ide re6uires 'ue
e##orts in education #or t'e employees and 'i' costs due to complete system
update( 8t'er possible di##iculty mi't be t'e reduced interaction bet!een t'ecompany itsel# and t'e customers and additional ris, perceived by customers(
. -'e barrier #or outsiders to enter car rental companies is relatively also very bi(
-'e start up costs can be 'ue and t'e experiences or understandin o# car rentalmar,et is also crucial(
Competitive Moves and Retaliation Likeliood Analysis;e believe an outbrea, o# !ar#are is unli,ely& because t'e cost o# retaliation out!ei's
t'e bene#it( For lare national companies suc' as )nterprise&
. -'eir o##ices are loosely connected& eac' pursin t'eir o!n pro#its& so it is very'ard #or )nterprise to react as a uni#ied orani?ation(
. -'ey !ill 'ave to react nationally& !'ic' means t'at a small price cut !ill result
in lare loss( It is not cost.e##ective because reions outside Bay %rea !ill also be bene#ited(
. -'e price cut in car rental is 'ard to notice( Car rental mar,et is a 'i'ly
diversi#ied mar,et and t'e rental varies larely amon di##erent models(
But !e !ould expect t'e lare companies !ould also adopt our e.business stratey and
puttin more e##orts in providin better and more prompt service and tec'noloical
innovations( 2o!ever& it !ill be a ris,y investment and t'eir accordin actions are notexpected to be ta,en very soon(