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Giving Good and Bad News

Introduction

2

Test yourself

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An example of bad news

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An example of good news

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• Say why you are writing (Refer to your subject)

• Drop the good or bad news

• Say what you can or cannot do

• WHY???????

• Apologize and close

For an email that conveys news

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Write an email that gives good news to your PM about the latest developments or achievements your team has made.

Be sure to: - Say why you’re writing- Break the news to your PM- Say what you can do- Why this is good news for your team.

Homework

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