Getting started with Smartcards

Sid Bulloch

Smartcard Project Manager

The Barbican, London

24 April 2002

Your vision

To live in a city where both public and

private sector goods and services are delivered to the citizen via a single multi-application Smartcard.

Solution A

Move to Tampere in Finland

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Solution B

Go for it

Solution B courtesy of Rob Gair Southampton Smartcities project.

Sid’s Maxim

THINK BIG

START SMALL

SCALE FAST

Some of the early issues

Card Design The Applications Jargon Legal Implications Card production & issuance Scheme management The technical specifications Partnerships

Council project structure

Executive Support / Project Owner

Steering Group

Core ImplementationTeam

AdvisoryGroup

Public TransportImplementation Team

Taxi Card ImplementationTeam

School ImplementationTeam

LeisureImplementation Team

LibrariesImplementationTeam

SmartcitiesConsultant

Skill / Knowledge Requirements

Technical Project management Administrative Application practitioners Design Legal Youth liaison Funding etc. etc. etc.

Lessons learned

Executive support Application driven No single killer application Partnership approach Link to service improvement Phone a friend “Spin” the message Beware 3rd party software

Other Issues

Sustainability Card cost v applications v standards Card ownership Authentication levels Social inclusion Scalable solution

Critical Success Factors

Vision

Leadership

Management

Infrastructure

Darwin’s view of Smartcards

Usually the smallest and simplest survive the longest

If something works well others will evolve to use it.

There is always something unexpected which will completely turn the world upside down no matter how well you plan!