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Getting Started with HP SureSupply Auto-Delivery Enrolling and installing HP SureSupply Auto-Delivery Software

Contents Enroll.............................................................................................................................................................................. 2

Connect to your Quill.com account. ........................................................................................................................ 3

Download and install the HP SureSupply Auto-Delivery software. ................................................................. 4

Activate your printers by placing into groups ....................................................................................................... 7

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These instructions explain how to enroll in the HP SureSupply Auto-Delivery Program and install the software on a computer running Microsoft Windows 7, 8.1, or Vista.

Enroll

Start on the HP SureSupply Auto-Delivery / Quill.com enrollment page [https://www.hpautodelivery.com/us/en/?reseller=quill}

HP SureSupply Auto-Delivery, in partnership with Quill.com, actively manages the ordering and delivery of your Original HP ink and toner cartridges.

Click the Enroll Now button to begin connecting HP SureSupply Auto-Delivery with Quill.com .

To enroll in HP SureSupply Auto-Delivery first create an HP Passport account. Enter the required information in all the fields. The USER ID you select should be at least five characters long and the password you create should be six characters long and include at least 1 letter and one number. Once you’ve completed all the fields click the Create Account button.

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Connect to your Quill.com account

Next, click the Connect button to link your Quill.com account to your new HP SureSupply Auto-Delivery account. Clicking connect will open to a new browser window to log in to Quill.com.

Login to your Quill account

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Download and install the HP SureSupply Auto-Delivery software.

TIP: We recommend installing the software on a computer in each subnet to facilitate the discovery of new network printers.

Click the Download Software button.

Click Show in Folder

Right click on the downloaded file and click Run.

The software installation will start and run in the background.

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Click Continue

Once downloaded, the software will discover the printers connected to your local network or USB port and send the information to the HP SureSupply Auto-Delivery cloud, to be used to monitor your supply levels and submit cartridge orders to Quill.com.

You can now click the Close button.

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Select your Order Preferences and then click Set Shipping/Billing Details button.

You are nearly finished setting up your SureSupply Auto-Delivery account!

Next you will “activate” your printers for monitoring and ordering of supplies.

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Activate your printers by placing into groups

In this last step, you will “activate” your printers by placing each printer into a group, depending on the shipping and billing details for that printer.

All printers found on your network are shown on the left of your screen. (the example below shows three printers)

If you only have one shipping and billing location, all of your printers should be placed into one group.

Any printers for which you do not wish to order cartridges should be moved to the Excluded Printers group.

Tip: Hold down your mouse pointer over the handle on the left of the printer name. Click on the handle and drag and drop the printer into a printer group (indicated by a box) to the right.

Hold down your mouse pointer here

Click on the handle and drag and drop the printer into a box to the right to

create a printer group

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“My Department” printer group is now saved with one printer in that group!

Type in a printer group name and select shipping and billing details,

then click SAVE GROUP

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Next you will “activate” the other printers on the left side of your screen by putting each into a group. TIP: You can create a “friendly” printer name for each printer to help you identify it better.

Hold down your mouse pointer here

NOTE: “friendly” names or other text can be typed in the printer field to help

you identify each printer

Click on the handle and drag and drop the printer into a new

group (if you have printers in different locations).

NOTE: All printers can also just be saved to ONE GROUP,

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A second printer group, “Tom’s Department” is now saved with one printer in that group! For this example, the last printer (HP LaserJet P4014) is put into the Excluded Printers group. This means that HP SureSupply Auto-Delivery will not monitor or order supplies for this printer. NOTE: All printers must be placed into a group for a successful enrollment.

Click on the handle and drag and drop the remaining printers into groups.

NOTE: Drag and drop any printers into the “EXLUDED PRINTERS” group that you do

not want to be monitored

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The printers assigned to a Printer Group are now automatically monitored for low toner or ink levels.

When printer levels are low, depending on your settings, HP SureSupply Auto-Delivery will either:

Automatically create a Saved Cart in your Quill.com account. Then, Quill.com will send you an email with a link to the Saved Cart that needs your approval.

Submit an order automatically for your cartridges with Quill.com.

NOTE: You may review order status at any time using the “Overview” tab at the top of the HP SureSupply Auto-Delivery screen.

© Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

2014 HP Restricted. This document contains confidential and/or legally privileged information. It is intended for HP and Channel Partner internal use only. If you are not an intended recipient as identified on the front cover of this document, you are strictly prohibited from reviewing, redistributing, disseminating, or in any other way using or relying on the contents of this document.

November 2014

Click here to see confirmation that all printers are activated