Gergana IvanovEvergreen Drive, Elanora, 4221

T: 0411 308 669E: gergana.ivanov@hotmail.com

Professional profile:My name is Gergana, I moved to Australia when I was 8 and I am a dual citizen now. My objective for the future is to apply myself to my full ability whether in studying, work or every day encounters. I am an eager, quick learner and have the ability to communicate with a varied group of individuals. I have worked in various hospitality occupations from food stores, to cafes and restaurants, it has allowed me to perfect my customer service skills. I’m enthusiastic about life and enjoy being creative in everything I undertake. I apply myself to my full capabilities in the work environment in order to maximise my experience in the work force, which will benefit me in achieving goals and overall experience.

Experience: Coffee Sisters Café Broadbeach Water – April to August 2016

Café experience Barista Waitress/ floor staff Customer service Opening and closing of the store Cleaning of the store

Madisons Café Broadbeach – January to April 2016 Café and restaurant experience Barista Waitress/ floor staff Till and Customer service Opening and closing of the store Cleaning of the storeSetting up and catering to bookings

Toscani’s Garden City – May to December 2015 Café and restaurant experience Barista Bar work Waitress Customer service Till/count takings Opening and closing of the store

Cleaning of the store

Denim Co. Southbank – March to May 2015 Café experience Barista Waitress Food prep Customer service Opening and closing of the store Cleaning of the store

Big Ben School of Languages Sofia, Bulgaria –June 2014 to February 2015

English teacher Managed Primary school classes Lesson planning Organisational skills Leadership role People skills

Other Attributes: Teaching English as a Second Language full certificate (TESL) Driver’s License Barista Certificate Coffee Art Certificate RSA Certificate First Aid Certificate Blue Card Duke of Edinburgh Award- Silver and Bronze

Availability Monday – Friday: full availability Saturday and Sunday: full availability

Education Higher School Certificate – Clairvaux MacKillop College (2013)

Chemistry, Biology, Philosophy and Reason, Maths B, Advanced English, Study of Religion

References

Contact: Beth Tiernan, Manager Coffee Sisters - 0438 882 432

Contact: Dylan McMahon, Supervisor Toscani’s - 0476 681 537

Contact: Fara, Owner of Denim Co. - 0402 044 843 Contact: Rositsa Milkova, Director Big Ben - 0878177260