Georgia Traffic Incident Management Enhancement (TIME) Conference

Georgia Traffic Incident Management

Enhancement (TIME) Conference

Towing and RecoveryCommunication = Efficiency

Presented by

WreckMaster Inc.Towing and Recovery Training and Certification

Georgia Traffic Incident Management Enhancement (TIME) Conference

Topics in this presentation will be:

Snapshot of the towing and recovery industry

How education and training has become a valuable tool

Training within Government programs

How to improve relationships in your local area



Snapshot of the Towing and Recovery Industry



Can you identify the towing operator?





Towing and Recovery Sector

40,000 towing companies nationwideAverage of 7 trucks per companyAverage of 9 employees per company

280,000 Tow Trucks

360,000 Employees

Source: TT Publications Inc. 2008 census report provided by Penn & Associates



Education at Roadside

VS

Qualified Operators



Qualifications Standard













How Education and Training has Becomea Valuable Tool



Types of Training in the Towing and Recovery Field

Self Taught

Company Taught

Formally Trained



WreckMaster Training and Certification Program

Began in 1991 Certified over 20,000 operators

4 towing and recovery levels 12 Instructors

Prerequisite/hours of training ITAP/Research and Development

Structured, consistent instruction Pioneered Single Lane Recovery

Marking and Student File Center Thermal Printed ID cards



Certification ID Card





Training within Government Programs



Figure 1: Comparison of Average Time until Roadway Clearance was achieved for 2007 through 2009.

-Note all activation, arrival, notice to proceed, and clearance times were rounded to the nearest minute.- Source: 2007 Traffic Management Center (TMC) GA Navigator Log, 2007 Highway Emergency Response Operator (HERO) Log, 2008 TMC TRIP Incident Log, and 2009 TMC TRIP Incident Log



How to Improve Relationships in Your Local Area





Communication

Cooperation

and Coordination

Georgia Traffic Incident Management

Enhancement (TIME) Conference

Towing and RecoveryCommunication = Efficiency

Presented by

Documents

Georgia Traffic Incident Management Enhancement (TIME) Conference