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GEORGE BOMANSKIGEORGE BOMANSKIGEORGE BOMANSKIGEORGE BOMANSKINational Police and Government Service Manager, Mopar Fleet Operations National Police and Government Service Manager, Mopar Fleet Operations
Mopar Fleet Service TeamMopar Fleet Service TeamMopar Fleet Service TeamMopar Fleet Service Team
Single point of contact for Police and Government after sales support
Seven Regional Fleet Service & Parts Managers
Five Regional Tech Support Managers
Crown NA Dedicated Customer Support for Charger Pursuit, RAM SSV and Durango SSV
Regional Service and Parts Regional Service and Parts ManagersManagersRegional Service and Parts Regional Service and Parts ManagersManagers
MT
AK
WY
ID
MS
ND
NMOK
AR
AL
SDOR
LA
TN
TX
NC
WA
WV
ME
NV
SC
IA
WI
UT
MI
KSCO
KYMO
NE
MN
AZ
GA
VA
OH
HI
FL
CT
PA
MA
CA
INIL
NY
NJPran BhavsarPDB36
(661) 747-3935
Chad Schwenker
CS27(630) 596-
7559
Bruce Shirey BPS1
(512) 964-3452
Danny SublettDJS30
(404) 216-7888
Lorraine Mahoney
LEI(410) 830-9764
Chris DunhamCRD32
(845) 642-8105
Jeff LevinJSL3
(248) 996-0147
Technical AdvisorsTechnical AdvisorsTechnical AdvisorsTechnical Advisors
MT
AK
WY
ID
MS
ND
NMOK
AR
AL
SDOR
LA
TN
TX
NC
WA
WV
ME
NV
SC
IA
WI
UT
MI
KSCO
KYMO
NE
MN
AZ
GA
VA
OH
HI
FL
CT
PA
MA
CA
INIL
NY
NJEric Gierst EVG3
(951) 201-0105
Rob ReyesRMR47
(773) 255-8620
Andy Berkemeijer
AB173(610) 955-6147
Jerry HowardJDH122
(972) 839-2593
Mark WisdoMVW1
(404) 431-2717
Fleet Customer Call CenterFleet Customer Call CenterFleet Customer Call CenterFleet Customer Call CenterChrysler’s Enhanced Fleet hotline 1-800-999-3533
Option 3 for service issues
8am to 9pm Monday–Friday (EST)
9am to 5pm on Saturday and Sunday (EST)
Dealer Programs to Support YouDealer Programs to Support YouDealer Programs to Support YouDealer Programs to Support You725+ (~25%) Dealers participating
All Makes Parts Support Program
1,930+ (~77%) Dealers participating
2,030+ Dealers (~80%) providing
Chrysler Fleet WebsiteChrysler Fleet WebsiteChrysler Fleet WebsiteChrysler Fleet Websitewww.fleet.chrysler.com
Fleet and Commercial Contact Information
Request a Fleet Account Number (FAN)
Quick source of Fleet information
Recall Inquires
Dealer Locator
Service ManualsService ManualsService ManualsService Manuals Online access available to medium and
large fleets with a FAN
No cost to larger fleet customers
Provides access to all Chrysler Service Manuals, TSB’s and diagnostics procedures
Must have access to online service manuals to operate wiTech diagnostic system
Contact your Regional Fleet Service & Parts Manager for an application
Service Manuals - DVDService Manuals - DVDService Manuals - DVDService Manuals - DVD
Beginning in 2013, Chrysler now offers service manuals for most model years on DVD
Contact www.TechAuthority.com for availability and for pricing. Prices vary depending on vehicle make and model year
Also available is online access to Chrysler service manuals for 30 days or up to one year
wiTech Lite Diagnostic SystemwiTech Lite Diagnostic SystemwiTech Lite Diagnostic SystemwiTech Lite Diagnostic System
wiTECH LITE
wiT
ECH
Lite
Kit
Access Point VCI Pod
New for 2013 Chrysler introduces the wiTech Lite for more affordable fleet application
System consists of a VCI wiPod, access point and software that can be downloaded to any PC or laptop
Reads all onboard modules and identifies any new/updated software
The initial cost is 50% off of the full wiTech systems used by dealers
Contact WiTech Hotline at 1-888-948-3241
Charger Police UpFitter Tech Charger Police UpFitter Tech TrainingTrainingCharger Police UpFitter Tech Charger Police UpFitter Tech TrainingTraining Two day course focusing on:
- Overview of vehicle service and maintenance
- Up-fitter systems, connector locations and most frequently asked up-fit questions
Training is held at your facility with a minimum of 8 techs per session
No cost for any fleet using our Police Chargers
To schedule – contact me or your Regional Fleet Service & Parts Manager
Chrysler Specific Online TrainingChrysler Specific Online TrainingChrysler Specific Online TrainingChrysler Specific Online Training Computer based training that can get your techs to Skill Level 2
(fundamentals of various skill categories)
Yearly subscription program that can be purchased for up to 100 technicians
Can be purchased as individual courses per person
To get started just complete a Fleet Enrollment Form available from Chrysler Academy 1-888-321-4321
Upfitter GuidesUpfitter GuidesUpfitter GuidesUpfitter Guides Visit www.fleet.chrysler.com
Upfitter guides for the Charger Pursuit, Durango SSV and RAM SSV
- Guides from 2006 to present 2013- Also contain service and maintenance
information