EVALUATION CONTRACT

This is an agreement between David Robertson (hereinafter referred to as the Evaluator) andLynda Duke, Digital Media Studio (DMS) Co-Manager, James E. Walker Library, MiddleTennessee State University (MTSU) (hereinafter referred to as Evaluation Client).

GENERAL INFORMATION

Title of Project: Evaluation of the staff training program of the Digital Media Studio, James E.Walker Library, Middle Tennessee State University.

Scope of Work: The contractor shall provide all material to accomplish the deliverables describedin this statement of work (SOW), except as may otherwise be specified. The scope of this taskorder and associated deliverables include (a) performing literature review using university-basedsearch tools, (b) preparation of agreed-upon evaluation questions that will drive and guide theevaluation, (c) evaluation of the DMS training program for new studio assistants, (d) usequalitative and quantitative evaluation methods to produce data, (e) creation and collection usingmethods and techniques that ensure valid and reliable data that relate, (f) creation andadministration of document(s) or spreadsheet(s) for data collected in this evaluation, (g)preparation of reports and briefing documents and revising as required, and (h) on-site visits forbriefings meetings, student interviews and surveys.

WORK STEPS

Work steps shall include the following: (a) conduct literary database search relative to the type ofprogram being evaluated and tools and techniques used elsewhere in similar projects, (b) developand obtain approval of evaluation questions that will drive data collection and findings, (c) preparean evaluation work flow and schedule, (d) identify evaluation methods, means, processes, andtechniques and relate each with evaluation questions, (e) identify and document data collectionmethods selected, (f) define data collection sites, sample, and resources required, (g) collect data,(h) reduce and analyze data using valid and reliable analysis statistics and tools, (i) provide initialfindings with sponsors and revise as required, (j) prepare and submit draft final reports, and (k)revise as required.

FIELD VISITS

All fieldwork and on-site observations shall be coordinated with the Evaluation Client.

PROJECT MANAGEMENT

Throughout the performance period of the delivery order executed by this SOW, the Evaluatorshall keep the Evaluation Client fully informed as to issues and progress.

Background: This contract is a follow-up to a short-term effort to determine if the training programthat studio assistants undergo to prepare them to competently and confidently support patron

computing needs is effective.

Performance Period: The work shall begin within 10 calendar days of award, unless otherwisespecified. Work at the site shall not take place on MTSU holidays or weekends unless directed bythe Evaluation Client. Report delivery items and schedule to be set at kickoff meeting.

Type of Contract: No charge to the Evaluation Client.

CONTRACT AWARD MEETING

The Evaluator shall not commence performance on the tasks in this SOW until the EvaluationClient has conducted a kickoff meeting (kickoff meeting may be waived by the Evaluation Client).

GENERAL REQUIREMENTS

1. The Evaluator shall confirm work assignments by email or telephone with the EvaluationClient. A brief outline of work approach shall be reflected in the technical proposal.

2. All written deliverables shall be phrased in acceptable terminology of the field.3. This contract shall not require access to studio assistant files.4. All deliverables, except where specified otherwise, shall be provided in one electronic

copy via e-mail to the Evaluation Client.5. All deliverables shall be delivered in software compatible and accessible to the DMS

Evaluation Client.

SPECIFIC MANDATORY TASKS AND ASSOCIATED DELIVERABLES

Description of Tasks and Associated Deliverables

The Evaluator shall provide the specific deliverables described below.

Task 1: The Evaluator shall conduct evaluation studies and data in accordance with the evaluationmanagement plan and the agreed upon evaluation questions. The Evaluation Client shall reviewthe draft review and provide verbal feedback. The Evaluator shall update the review as required byguidance from the Evaluation Client. The deliverable shall be in electronic form transmitted viae-mail, using software compatible with software available at MTSU.

Deliverable 1: Evaluation Report

Task 2: The Evaluator shall provide detailed analysis of selected topics and issues identified in theevaluation report number, and type of topics shall be in accordance with guidance from theEvaluation Client. Work shall proceed on a no charge basis. The Evaluator shall presentsignificant and timely findings to the Evaluation Client using an appropriate evaluator-developedformat in paper and electronic format.

Deliverable 2: Draft and Final Evaluation Report

SCHEDULE FOR DELIVERABLES

Deliverable DateEvaluation Questions February 9, 2012Evaluation Plan (includes the following) February 16, 2012

Background Information on Program to be EvaluatedEvaluation Questions (previously agreed upon)Sampling PlanEvaluation InstrumentsData Collection PlanCompletion of Data Collection March 1,2012Draft Report for Evaluation Client to Review March 6, 2012Final Evaluation Report March 22, 2012Presentation to Evaluation Client and Organization March 29, 2012(optional according to agreement with Evaluation Client)

CHANGES TO STATEMENT OF WORK

Any changes to this statement of work shall be authorized and approved by the Evaluation Client.A copy of each change shall be kept in a project folder along with all other products of the project.

REPORTING REQUIREMENTS

The Evaluator is required to provide the Evaluation Client with weekly telephone, e-mail, orin-person progress reports.

TRAVEL AND SITE VISITS

Since the Evaluator is employed with the Evaluation Client, there will be no additional travel and aweekly check-in will occur during normal working hours with the Evaluation Client.

SCHOOL RESPONSIBILITIES

The Digital Media Studio shall provide access to technical and procedural information.

CONTRACTOR EXPERIENCE REQUIREMENTS

The Evaluator will perform this evaluation as an authentic learning experience in the ProgramEvaluation course (MEDT 8480) in the Ed.S. program at the University of West Georgia, Collegeof Education, Department of Educational Innovation. The professor for this course is Dr. DaniloBaylen. Contact information for Dr. Baylen: Email dbaylen@westga.edu or Telephone678-839-6130.

CONFIDENTIALITY AND NONDISCLOSUREIt is agreed that:

1. The preliminary and final deliverables and all associated working papers and othermaterial deemed relevant by the Evaluation Client that have been generated by theEvaluator in the performance of this task order are the exclusive property of the DigitalMedia Studio under the custodial care of the Evaluation Client.

2. The deliverables will be submitted at the end of the evaluation initiative.3. The Evaluator shall be the sole authorized official to release verbally or in writing any data,

the draft deliverables, the final deliverables, or any other written or printed materialspertaining to this task order. No information shall be released by the Evaluator.

The Evaluation Contract, Evaluation Plan, and Final Evaluation Report will be submitted to Dr.Danilo Baylen at the University of West Georgia as partial fulfillment for the Program Evaluationcourse (MEDT 8480) in the Ed.S. program at the University of West Georgia, College ofEducation, Department of Educational Innovation. The following schedule must be met for courserequirements.

MEDT 8480 Course Assignment Due DateEvaluation Contract February 5, 2012

Evaluation Plan February 15, 2012Final Evaluation Report April 4, 2012

Accepted by:

Name (print) Evaluator Name (print)

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Name of Organization

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