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Physician Sentiment Mixed About EHRs and Analytics
GENEIA REPORT
| GENEIA REPORT2
The nationwide Physician Misery Index1 has increased from 3.78 to 3.94 out of 5 since 2015 despite increasing awareness of the pervasiveness of physician burnout.
89% of physicians say the “business and regulation of healthcare” has changed the practice of medicine for the worse
96% say the amount of time physicians spend on data input and reporting in the last 10 years has increased
80% say they are personally at risk for burnout
70% know a physician who is likely to stop practicing medicine in the next five years, as a result of physician burnout
86% agree – 51% strongly agree – that “the heightened demand for data reporting to support quality metrics and the business-side of healthcare has diminished my joy in practicing medicine.”
96% say the amount of
time physicians spend
on data input and
reporting in the last
10 years has increased.
Most physicians, particularly younger ones, accept the potential of and need for data tools, and share some positive views on the possibilities advanced analytics offers. However, physicians’ experience with electronic health records (EHRs) may slow their immediate acceptance of new data tools.
EHRs
Physician sentiment about EHRs is consistent with Geneia’s inaugural survey in January 2015:
f Half of all respondents (52%) have a mixed opinion about the impact of EHRs in the workplace
f Nearly equal numbers have positive (21%) and negative (23%) views
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DATA AND ANALYTICS
Physicians acknowledge the positive impacts of data and analytics tools. Physicians with more exposure to the tools – those who self-identify as current population health users – have a slightly more positive outlook on some of the benefits.
f Nearly 8 in 10 physicians (79%) value “having a seamlessly integrated EHR analytics tool able to produce predictive analytics reporting on your existing data.”
f Strong majorities of users and non-users of population health tools say value-based care models and the population health tools that support them prove useful in:
• Identifying high-risk patients who need screenings or care management (75% useful)
• Quickly narrowing and flagging patients who need proactive screenings or monitoring (70% useful)
• Providing risk assessment data and analytics to stratify patients into low-, rising- and high-risk (60% useful)
f More than two-thirds (68%) say advanced analytics tools are important “when it comes to treating and being compensated for care under value-based care arrangements in today’s U.S. healthcare system.”
• Physicians feel data and analytics tools are most helpful on gathering information and assessing patient history and needs but fall short on their ability to improve work efficiencies and time with patients.
• 64% of population health users think data and analytics tools can help “efficiently assess patient history and needs” compared to 50% of non-users.
• 44% of all surveyed physicians say data and analytics tools help improve quality performance, Medicare Star ratings and HEDIS® reporting. Among population health users, this percentage grows to 55%.
86% agree “the
heightened demand for
data reporting to support
quality metrics and the
business-side of healthcare
has diminished my joy in
practicing medicine.”
Nearly all physicians (96%) believe EHRs should be better designed to seamlessly integrate with the technology systems used by their office and its insurance providers. Yet, more than half (57%) say their EHRs don’t currently integrate.
A significant majority (68%) say they lack the appropriate staff and resources to analyze and use EHR data to its full potential, which may be a contributing factor to the frustration they express with the time and quantity of data required.
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On all measures, current population health users view data and analytics tools more positively than non-users.
JOIN GENEIA IN HELPING TO RESTORE THE JOY OF MEDICINE
All healthcare and health IT companies are invited to join Geneia in monitoring and addressing physician satisfaction and to use the company’s nine-question physician survey.
f For more information on the Joy of Medicine initiative and to download the physician satisfaction survey, see: marketing.geneia.com/2018/ joy-of-medicine.
f Physicians who wish to take the survey and compare their answers to the national results are invited to visit: surveymonkey.com/r/BD32LYM.
f To download Geneia’s report comparing dissatisfaction rates of employed and independent physicians, Employed Physicians More Dissatisfied than Independent Doctors, see: marketing.geneia.com/ 2018/independentdocshappier.
1The survey of 300 physicians who have been practicing post-residency medicine for more than four years was conducted in July 2018. The margin of error is +/- 5.7 percentage points at the 95 percent level. For the subset of respondents who self-identify as population health users, the margin of error is +/- 9 percentage points at the 95 percent level.
LEGAL NOTICE
© Copyright Geneia LLC 2018
Geneia LLC P.O. Box 772618 Harrisburg, PA 17177-2618
Produced in the United States December 2018
Geneia, the Geneia logo, Geneia.com and Theon are trademarks of Geneia LLC. A current statement of our intellectual property and Terms of Service is available on the web at www.geneia.com. This document is current as of its publishing date and may be changed by Geneia at any time.
DISCLAIMER
The Physician Misery Index survey is a non-scientific, voluntary survey intended to capture physician satisfaction/dissatisfaction rates. The results are provided for informational purposes only. Geneia expressly disclaims any representations or warranties in relation to this survey or the information provided on this website.
ABOUT GENEIA
Geneia LLC is a healthcare analytic solutions and services company that focuses on improving systems to support personalized, patient-centered care. We help clients improve outcomes, lower costs and restore the Joy of Medicine to physician practice. Our technology, education and training, insights and clinical services simplify the evolution to value-based care and drive alignment and collaboration among healthcare providers, health plans and employers. The company has offices in Harrisburg, PA and Manchester, NH.
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