Gene James, CPP Director Asset Protection Jack in the Box &
Qdoba Shared Services
Slide 3
Who said.Those who ignore history are destined to repeat it? A.
George Washington B. George Santayana C. George Jones D. George
Jefferson
Slide 4
The answer is: Not Moving on Up No Cherry Tree for You Forget
about it, Not Jonesy.
Slide 5
Who the hell is George Santayana? NoNo.No He is NOT the dude
who attacked the Alamo! Different Guy.Wrong Century. You Texans can
calm down and go back to sleep.
Slide 6
George Santayana was a 20 th Century Spanish version of Alexis
de Tourqueville His influenceWilliam James Who did he
influence.Bertrand Russell Never Mind!
Slide 7
What is my point?
Slide 8
Why are we going to invest $$$$$ into systems if all we are
going to do is investigate one theft/thief at a time? Keep in
mind.there is no body of knowledge.no datano evidence to suggest
that crime (particularly violence) is reduced or mitigated by the
use of CCTV. If there is a Return on Investment with CCTV or with
some form of Business Intelligence with or without CCTV imagesthat
is another story.maybe??? However, how is it going to be used? Why
are we going to expend precious LP/Asset Protection/Security
resources into minor theft cases? Why are we going to expend
LP/Asset Protection resources into repeated theft issues. Once we
have the stealing lowlife identifiedwhat do we do with the
scoundrel?.
Slide 9
We need to : Conduct an effective and serious post mortem.
Determine Causal Factors: Lack/Insufficient Training Poor Hiring
Practices Lack of Discipline/ Inconsistent Discipline Management
Ineptitude Management Indifference This list is NOT all inclusive.
If we do not take these into consideration..
Slide 10
We need to : Conduct an effective and serious post mortem.
Determine Causal Factors: Lack/Insufficient Training Poor Hiring
Practices Lack of Discipline/ Inconsistent Discipline Management
Ineptitude Management Indifference This list is NOT all inclusive.
If we do not take these into consideration.. We are doomed to
relive history.
Slide 11
Post Mortem Who What When Where Why & How INVESTIGATIONS
101
Slide 12
What are the options we have post investigation?
Slide 13
Arrest
Slide 14
What are the options we have post investigation? Arrest
Remember Shakespeare's Merchant of Venice Shylock said of Antonio,
The pound of flesh which I demand of him Is deerely bought, 'tis
mine, and I will haue it.
Slide 15
What are the options we have post investigation? Arrest
Shakespeare's Merchant of Venice Shylock said of Antonio, The pound
of flesh which I demand of him Is deerely bought, 'tis mine, and I
will haue it.
Slide 16
What are the options we have post investigation? Arrest
Shakespeare's Merchant of Venice Shylock said of Antonio, The pound
of flesh which I demand of him Is deerely bought, 'tis mine, and I
will haue it.
Slide 17
What are the options we have post investigation? Arrest
Shakespeare's Merchant of Venice Shylock said of Antonio, The pound
of flesh which I demand of him Is deerely bought, 'tis mine, and I
will haue it. Termination
Slide 18
What are the options we have post investigation? Arrest
Shakespeare's Merchant of Venice Shylock said of Antonio, The pound
of flesh which I demand of him Is deerely bought, 'tis mine, and I
will haue it. Termination Will that solve the systemic issues?
Slide 19
What are the options we have post investigation? Arrest
Shakespeare's Merchant of Venice Shylock said of Antonio, The pound
of flesh which I demand of him Is deerely bought, 'tis mine, and I
will haue it. Termination Will that solve the systemic issues?
Restitution
Slide 20
Here is my point on Post Investigations:
Slide 21
If we do not do an assessment on what occurred and we only
conduct the investigation:
Slide 22
Here is my point on Post Investigations: If we do not do an
assessment on what occurred and we only conduct the investigation:
We are going to reach out into the labor pool and hire someone with
the same profile.
Slide 23
Here is my point on Post Investigations: If we do not do an
assessment on what occurred and we only conduct the investigation:
We are going to reach out into the labor pool and hire someone with
the same profile. 10-80-10 Rule
Slide 24
Here is my point on Post Investigations: If we do not do an
assessment on what occurred and we only conduct the investigation:
We are going to reach out into the labor pool and hire someone with
the same profile. 10-80-10 Rule 10% Pure as the Driven Snow
Slide 25
Here is my point on Post Investigations: If we do not do an
assessment on what occurred and we only conduct the investigation:
We are going to reach out into the labor pool and hire someone with
the same profile. 10-80-10 Rule 10% Pure as the Driven Snow 80%
Average People
Slide 26
Here is my point on Post Investigations: If we do not do an
assessment on what occurred and we only conduct the investigation:
We are going to reach out into the labor pool and hire someone with
the same profile. 10-80-10 Rule 10% Pure as the Driven Snow 80%
Average People 10% Sociopaths
Slide 27
Here is my point on Post Investigations: If we do not do an
assessment on what occurred and we only conduct the investigation:
We are going to reach out into the labor pool and hire someone with
the same profile. 10-80-10 Rule 10% Pure as the Driven Snow 80%
Average People 10% Sociopaths It is elementary my dear Watson We
concentrate our Loss Prevention efforts on the 80%.
Slide 28
Here is my point on Post Investigations: If we do not do an
assessment on what occurred and we only conduct the investigation:
We are going to reach out into the labor pool and hire someone with
the same profile. 10-80-10 Rule 10% Pure as the Driven Snow 80%
Average People 10% Sociopaths It is elementary my dear Watson We
concentrate our Loss Prevention efforts on the 80%. Loss
Preventions needs to be the catalyst to change the
environment.
