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Helping you grow your business with scalable IT services & solutions for today’s challenges & tomorrow’s vision. © 2018 Peters & Associates, Inc. All rights reserved. GDPR Reasonable Plans and Readiness Bruce Ward, VP of Business Strategy Peters & Associates Kevin Barnicle, Founder and CEO, Controle

GDPR Reasonable Plans and Readiness · 2018. 6. 6. · • Customized phishing email and landing pages 3) Reinforce good employee habits consistently • Scenario-based training exercises

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Page 1: GDPR Reasonable Plans and Readiness · 2018. 6. 6. · • Customized phishing email and landing pages 3) Reinforce good employee habits consistently • Scenario-based training exercises

Helping you grow your business with

scalable IT services & solutionsfor today’s challenges & tomorrow’s vision.

© 2018 Peters & Associates, Inc. All rights reserved.

GDPR Reasonable Plans and Readiness

Bruce Ward, VP of Business StrategyPeters & Associates

Kevin Barnicle, Founder and CEO, Controle

Page 2: GDPR Reasonable Plans and Readiness · 2018. 6. 6. · • Customized phishing email and landing pages 3) Reinforce good employee habits consistently • Scenario-based training exercises

© 2017 Peters & Associates, Inc. All rights reserved.

IT SecuritySolutionsPartnership

• Mission: Help “Controle” data for Compliance (GDPR)

• Microsoft - Security and Compliance

• 450+ highly regulated/ litigious industries

• Fast growing company

Page 3: GDPR Reasonable Plans and Readiness · 2018. 6. 6. · • Customized phishing email and landing pages 3) Reinforce good employee habits consistently • Scenario-based training exercises

© 2017 Peters & Associates, Inc. All rights reserved.

IT SecuritySolutionsSecurity

DATA

“Data Focused”

“Control Focused”

Page 4: GDPR Reasonable Plans and Readiness · 2018. 6. 6. · • Customized phishing email and landing pages 3) Reinforce good employee habits consistently • Scenario-based training exercises

© 2018 Peters & Associates, Inc. All rights reserved.

GDPR Basics

Page 5: GDPR Reasonable Plans and Readiness · 2018. 6. 6. · • Customized phishing email and landing pages 3) Reinforce good employee habits consistently • Scenario-based training exercises

Business Intelligence

© 2018 Peters & Associates, Inc. All rights reserved.

What is it?

Page 6: GDPR Reasonable Plans and Readiness · 2018. 6. 6. · • Customized phishing email and landing pages 3) Reinforce good employee habits consistently • Scenario-based training exercises

© 2017 Peters & Associates, Inc. All rights reserved.

IT SecuritySolutionsGDPR Explained

Simon Natalia

Page 7: GDPR Reasonable Plans and Readiness · 2018. 6. 6. · • Customized phishing email and landing pages 3) Reinforce good employee habits consistently • Scenario-based training exercises

© 2017 Peters & Associates, Inc. All rights reserved.

IT SecuritySolutionsGDPR Explained

The GDPR bill of rights for individuals:1. The right to be informed2. The right of access3. The right to rectification4. The right to erasure5. The right to restrict processing6. The right to data portability7. The right to object8. Rights in relation to automated decision

making and profiling.

Page 8: GDPR Reasonable Plans and Readiness · 2018. 6. 6. · • Customized phishing email and landing pages 3) Reinforce good employee habits consistently • Scenario-based training exercises

© 2017 Peters & Associates, Inc. All rights reserved.

IT SecuritySolutionsGDPR Explained

Privacy PolicyIdentify Data/PII

Technical Data Assessment

Data Protection Officer (DPO)Classification / LabelsData Subject Requests (DSR)

Technical Controls AssessmentPrivacy TrainingEncryption

Detect / Respond72 Hour Notification / IRP

Activity Recording / Reporting

Uncover, Search and Make Personal Data Visible

Articles: 15,16,17,18,20,30

Place Controls Around Personal Data

Articles: 5,17,32

Protect Personal Data from Loss, Damage or Breach Articles: 5,25,32,33,34,35

Ensure Continual

Adherence to GDPR

Standards Articles:

5,15,16,17,18,20,24, 35, 42, 44, 45

Page 9: GDPR Reasonable Plans and Readiness · 2018. 6. 6. · • Customized phishing email and landing pages 3) Reinforce good employee habits consistently • Scenario-based training exercises

© 2018 Peters & Associates, Inc. All rights reserved.

GDPR: DISCOVER AND MANAGE

Page 10: GDPR Reasonable Plans and Readiness · 2018. 6. 6. · • Customized phishing email and landing pages 3) Reinforce good employee habits consistently • Scenario-based training exercises

10Sensitivity: Internal

Journey to GDPR with Controle

Month 1:Analysis and Preparation

GDPR101

DetailedAssessment

DataDiscovery

Month 2:Planning

Month 6:End User Training &

Adoption

Contracting &Procurement

Project Planning

Internal Audit

End User Training & Adoption

Month 3:Privacy & Compliance

Month 4 & 5:Implementation & Migration

Data Classification Strategy& AIP Implementation

Data Governance& Classification

Email & Data MigrationGDPR Related

Polices & Procedures

Office 365 for GDPR by Controle

Configuration

Response Protocolfor Data Subject Access

Planning and Testing

GDPR Technology Workshops

GDPR team finalization

Transition Planning

Page 11: GDPR Reasonable Plans and Readiness · 2018. 6. 6. · • Customized phishing email and landing pages 3) Reinforce good employee habits consistently • Scenario-based training exercises

11Sensitivity: Internal

GDPR Best Practices

1. Get Legal/Compliance and IT on the same page.

2. Late to planning = focus on highest risk areas:

1. Privacy Policies

2. Data Subject Requests

3. Breach prevention, detection and notification

3. Data classification, less is more initially

– Label PII as Confidential, Sensitive, etc

– Automate. Minimize end user involvement.

4. Practice and mock up Data Subject Requests

5. Journey. Get started. Avoid analysis paralysis.

Page 12: GDPR Reasonable Plans and Readiness · 2018. 6. 6. · • Customized phishing email and landing pages 3) Reinforce good employee habits consistently • Scenario-based training exercises

12Sensitivity: Internal

GDPR Technical Risk Areas

1. Data Subject Requests (DSR, DSAR)• Have obligation to find, produce, and delete/change

PII– Extremely difficult (data all over the place, O365, file

shares, etc)– Need to comb through a lot of data in a short period of

time (30 days) – Need full audit trail/technology enablement– Need a repeatable and defensible process

2. Breach prevention/notification – Protect data at perimeter, source, and in-transit– Detect and notify of breaches

Page 13: GDPR Reasonable Plans and Readiness · 2018. 6. 6. · • Customized phishing email and landing pages 3) Reinforce good employee habits consistently • Scenario-based training exercises

13Sensitivity: Internal

Walk-Thru

Page 14: GDPR Reasonable Plans and Readiness · 2018. 6. 6. · • Customized phishing email and landing pages 3) Reinforce good employee habits consistently • Scenario-based training exercises

© 2015 Peters & Associates, Inc. All rights reserved.© 2018 Peters & Associates, Inc. All rights reserved.

To ask questions, either:

1) Take phone off mute, ask.

2) Type question in IM Window

Page 15: GDPR Reasonable Plans and Readiness · 2018. 6. 6. · • Customized phishing email and landing pages 3) Reinforce good employee habits consistently • Scenario-based training exercises

© 2018 Peters & Associates, Inc. All rights reserved.

GDPR: PROTECT

Page 16: GDPR Reasonable Plans and Readiness · 2018. 6. 6. · • Customized phishing email and landing pages 3) Reinforce good employee habits consistently • Scenario-based training exercises

© 2017 Peters & Associates, Inc. All rights reserved.

IT SecuritySolutionsGDPR Explained

Privacy PolicyIdentify Data/PII

Technical Data Assessment

Data Protection Officer (DPO)Classification / LabelsData Subject Requests (DSR)

Technical Controls AssessmentPrivacy TrainingSecurity Program

Detect / Respond72 Hour Notification / IRP

Activity Recording / Reporting

Protect Personal Data from Loss, Damage or Breach Articles: 5,25,32,33,34,35

Page 17: GDPR Reasonable Plans and Readiness · 2018. 6. 6. · • Customized phishing email and landing pages 3) Reinforce good employee habits consistently • Scenario-based training exercises

© 2017 Peters & Associates, Inc. All rights reserved.

IT SecuritySolutionsCompliance Walk-Thru

https://ServiceTrust.Microsoft.com

Page 18: GDPR Reasonable Plans and Readiness · 2018. 6. 6. · • Customized phishing email and landing pages 3) Reinforce good employee habits consistently • Scenario-based training exercises

© 2017 Peters & Associates, Inc. All rights reserved.

IT SecuritySolutionsTechnical Controls Assessment

Page 19: GDPR Reasonable Plans and Readiness · 2018. 6. 6. · • Customized phishing email and landing pages 3) Reinforce good employee habits consistently • Scenario-based training exercises

© 2018 Peters & Associates, Inc. All rights reserved.

PULSE Aware – Security Awareness Training

19

1) Security Awareness Training Library

2) Monthly Social Engineering Evaluation• Baseline and monthly reporting • Customized phishing email and landing pages

3) Reinforce good employee habits consistently• Scenario-based training exercises • Security tips and tricks email (at your pace)• Training assessments & reporting on results

Training course examples:• Intro security awareness

training • Handling sensitive information

securely • Basics of credit card security • Ransomware • Mobile data security • PCI & GLBA compliance • Strong passwords • Safe web browsing • Financial institution physical

security

Page 20: GDPR Reasonable Plans and Readiness · 2018. 6. 6. · • Customized phishing email and landing pages 3) Reinforce good employee habits consistently • Scenario-based training exercises
Page 21: GDPR Reasonable Plans and Readiness · 2018. 6. 6. · • Customized phishing email and landing pages 3) Reinforce good employee habits consistently • Scenario-based training exercises
Page 22: GDPR Reasonable Plans and Readiness · 2018. 6. 6. · • Customized phishing email and landing pages 3) Reinforce good employee habits consistently • Scenario-based training exercises
Page 23: GDPR Reasonable Plans and Readiness · 2018. 6. 6. · • Customized phishing email and landing pages 3) Reinforce good employee habits consistently • Scenario-based training exercises

Weekly O365 Security Check

Mailbox Auditing Inbox Forwarding Mailbox Retention

Office 365 Domains Office 365 Settings MFA Phone Numbers

Foreign Mailbox Logons Old / Unused Mailboxes Roles assigned

Page 24: GDPR Reasonable Plans and Readiness · 2018. 6. 6. · • Customized phishing email and landing pages 3) Reinforce good employee habits consistently • Scenario-based training exercises

Discuss then Demo1. Secure Score2. Azure Active Directory (Conditional Access,

MFA)3. Azure Identity Protection4. Advanced Threat Analytics5. Intune (MDM and MAM)6. Azure Information Protection (AIP): Data

Classification – Manual or Automatic7. O365 Data Loss Prevention

8. Cloud App Security9. eDiscovery, Advanced eDiscovery10. Audit and Activity Reporting11. O365 ATP12. O365 Advanced Security13. O365 Threat Intelligence14. Advanced Governance15. Windows 10 - Defender ATP, Bitlocker, Hello, Direct Access

Page 25: GDPR Reasonable Plans and Readiness · 2018. 6. 6. · • Customized phishing email and landing pages 3) Reinforce good employee habits consistently • Scenario-based training exercises

© 2018 Peters & Associates, Inc. All rights reserved.

GDPR: REPORT

Page 26: GDPR Reasonable Plans and Readiness · 2018. 6. 6. · • Customized phishing email and landing pages 3) Reinforce good employee habits consistently • Scenario-based training exercises

© 2017 Peters & Associates, Inc. All rights reserved.

IT SecuritySolutionsGDPR Explained

Privacy PolicyIdentify Data/PII

Technical Data Assessment

Data Protection Officer (DPO)Classification / LabelsData Subject Requests (DSR)

Technical Controls AssessmentPrivacy TrainingSecurity Program

Detect / Respond72 Hour Notification / IRP

Activity Recording / Reporting

Ensure Continual

Adherence to GDPR

Standards Articles:

5,15,16,17,18,20,24, 35, 42, 44, 45

Page 27: GDPR Reasonable Plans and Readiness · 2018. 6. 6. · • Customized phishing email and landing pages 3) Reinforce good employee habits consistently • Scenario-based training exercises

© 2017 Peters & Associates, Inc. All rights reserved.

IT SecuritySolutionsAudit Walk-Thru

Page 28: GDPR Reasonable Plans and Readiness · 2018. 6. 6. · • Customized phishing email and landing pages 3) Reinforce good employee habits consistently • Scenario-based training exercises
Page 29: GDPR Reasonable Plans and Readiness · 2018. 6. 6. · • Customized phishing email and landing pages 3) Reinforce good employee habits consistently • Scenario-based training exercises

29Sensitivity: Internal

Discussion

Page 30: GDPR Reasonable Plans and Readiness · 2018. 6. 6. · • Customized phishing email and landing pages 3) Reinforce good employee habits consistently • Scenario-based training exercises

http://www.peters.com/events http://www.peters.com/blog/

Events, Webinars & Blogs

Page 31: GDPR Reasonable Plans and Readiness · 2018. 6. 6. · • Customized phishing email and landing pages 3) Reinforce good employee habits consistently • Scenario-based training exercises

© 2015 Peters & Associates, Inc. All rights reserved.© 2018 Peters & Associates, Inc. All rights reserved.

To ask questions, either:

1) Take phone off mute, ask.

2) Type question in IM Window

Page 32: GDPR Reasonable Plans and Readiness · 2018. 6. 6. · • Customized phishing email and landing pages 3) Reinforce good employee habits consistently • Scenario-based training exercises

1801 S. Meyers Road, Suite 120Oakbrook Terrace, IL 60181

(630) 832-0075

Thank you!

© 2018 Peters & Associates, Inc. All rights reserved.

Bruce Ward

[email protected]

Kevin Barnicle

[email protected]