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    What Is Globalization? The world is moving away from self-contained national

    economies toward an interdependent, integrated globaleconomic system

    Globalization refers to the shift toward a more integratedand interdependent world economy

    Borderless

    Globalization has two facets:

    1) the globalization of markets2) the globalization of production

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    The Globalization Of Markets

    The globalization of markets refers to the merging ofhistorically distinct and separate national marketsinto one huge global marketplace

    In many industries, it is no longer meaningful to talkabout the German market or the American market

    Instead, there is only the global market

    Falling trade barriers make it easier to sell

    internationally The tastes and preferences of consumers are

    converging on some global norm

    Firms help create the global market by offering thesame basic products worldwide

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    The Globalization Of Production

    The globalization of production refers to the sourcing ofgoods and services from locations around the globe totake advantage of national differences in the cost and

    quality offactors of production like land, labor, andcapital.

    ieNike never have a factory

    Companies compete more effectively by lowering their

    overall cost structure or improving the quality orfunctionality of their product offering

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    The Emergence Of Global Institutions

    Institutions created over the past half century

    include:

    the General Agreement on Tariffs and Trade (GATT)

    the World Trade Organization (WTO)

    the International Monetary Fund (IMF)

    the World Bank

    the United Nations (UN

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    The Emergence Of Global Institutions

    The World Trade Organization (like its predecessorGATT) is primarily responsible for policing the worldtrading system and making sure that nation-states

    adhere to the rules laid down in trade treaties signed byWTO members

    In 2007, the 150 nations that accounted for 97% of worldtrade were WTO members

    The WTO promotes lower barriers to trade andinvestment

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    The Emergence Of Global Institutions

    The International Monetary Fund and the World Bank werecreated in 1944

    The IMF was established to maintain order in theinternational monetary system

    The World Bank was established to promote economicdevelopment

    The United Nations was established in 1945 to:

    maintain international peace and security develop friendly relations among nations

    cooperate in solving international problems and inpromoting respect for human rights

    be a center for harmonizing the actions of nations

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    Global Business Strategy

    Global Business Strategy can be defined as the business

    strategies engaged by the businesses, companies or

    firms operating in a global business environment and

    serving consumers throughout the world.

    Global business strategies are closely related to the

    business developing strategies adopted by businesses to

    meet their short and long term objectives.

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    Global Business Strategy

    2 types of strategies:

    The short term goals of the business would be related to

    improving the day-to-day operations of the company

    the long term objectives are generally targeted towards

    increment of the profits, sales and earnings of the

    company in the long run ensuring growth and stability ofthe business and dominance over the national or

    regional market.

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    DRIVERS OF GLOBALISATION

    Four drivers determine the extent and nature ofglobalisation in an industry:

    (1) Market drivers Degree of homogeneity of customer needs

    Existence global distribution networks

    Transferable marketing

    (2) Cost drivers Potential for economies of scale

    Transportation cost

    Product development costs

    Economies of scope

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    DRIVERS OF GLOBALISATION

    (3) Government drivers

    Favour trade policies e.g. market liberalisation

    Compatible technical standards and common marketingregulations

    Privatisation

    (4) Competitive drivers

    The greater the strength of the competitive drivers thegreater the tendency for an industry to globalise

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    International Business - activities that require the movement of resources,

    goods, services, and skills across nationalboundaries

    all business transactions that involve two or more

    countries International Trade -

    the export or import ofgoods or services toconsumers in another country

    International Investment -

    investment of resources in business activities outsidea firms home country

    International Management -

    the performance of the management functions

    (POLC) across national borders

    Globalisation-Characterictics

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    International Strategy Formulation

    Why Globalize?

    expand sales

    when domestic markets are saturated, should go

    overseas to increase sales and profits acquire resources

    resources may be more readily available and less

    costly in other countries

    diversify sources of sales and supplies different business cycles between countries

    may avoid impact of price swings or shortages

    avoid tariffs

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    The Changing Global Environment

    In the past, managers have viewed the global sectoras closed

    Each country or market was assumed to be isolated

    from others

    Firms did not consider global competition, exports

    Todays environment is very different

    Managers need to view it as an open market

    Organizations buy and sell around the world Managers need to learn to compete globally

    The McGraw-Hill Companies, Inc., 2000

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    The Changing Global Environment

    Global organizations

    organizations that operate and compete in more

    than one country

    are free to establish foreign subsidiaries to become

    strong world competitors

    Home Country

    country in which the parent organization is based

    Host Country

    country in which the parent organization makes

    the investment

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    Barriers to Free Trade

    Free TradeBarriers

    Tariffs

    EconomicCommunities

    Export

    Restraints

    Buy NationalCampaigns

    Quotas

    Local OwnershipRequirements

    Distance

    CulturalDifferences

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    Distance and Cultural Barriers

    Distance and Cultural barriers also closed the globalenvironment

    Distance closed the markets as far as some managerswere concerned

    Communications could be difficult Languages and cultures were different

    During the last 50 years, communications andtransportation technology has dramatically improved

    Jet aircraft, fiber optics, satellites have provided fast,secure communications and transportation

    These have also reduced cultural differences

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    Economic Integration

    Free Trade Area: all barriers to trade among member

    countries are removed, so that goods and services are freely

    traded among the member countries

    NAFTA (North American Free Trade Agreement)

    Customs Union: barriers to trade among members are

    dismantled while a common trade policy with respect to

    nonmembers is established

    Common Market: no barriers to trade exists betweenmembers and a common external trade policy is in force;

    also, factors of production, such as labor, capital, and

    technology move freely between member countries

    European Union (EU)

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    Global Task EnvironmentGlobal Task Environment

    Suppliers

    Distributor

    s

    Customers

    CompetitorsForces Yielding

    Opportunities

    and Threats

    Figure 4.2

    The McGraw-Hill Companies, Inc., 2000

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    Suppliers & DistributorsSuppliers & Distributors

    Managers buy products from global suppliers or makeitems abroad and supply themselves

    Key is to keep quality high and costs low

    Global outsourcing: firms buy inputs from throughout the

    world GM might build engines in Mexico, transmissions in

    Korea, and seats in the U.S.

    Finished goods become global products

    Distributors: each country often has a unique system ofdistribution

    Managers must identify all the issues

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    Customers & CompetitorsCustomers & Competitors

    Formerly distinct national markets are merging into ahuge global market

    True for both consumer and business goods

    Creates large opportunities

    Still, managers often must customize products to fitthe culture

    McDonald's sells a local soft drink in Brazil

    Global competitors present new threats

    Increases competition abroad as well as at home.

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    Forces in the Global General EnvironmentForces in the Global General Environment

    Political &

    Legal Systems

    Economic

    system

    Sociocultural

    System

    Forces yielding

    Opportunitiesand threats

    Figure 4.3

    The McGraw-Hill Companies, Inc., 2000

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    Political/Legal Environment

    Different legal systems: common law or civil law

    Representative democracies: such as the U.S.,

    Britain, and Canada Citizens elect leaders who make decision for

    electorate.

    Usually has a number of safeguards such as

    freedom of expression, a fair court system, regular

    elections, and limited terms for officials

    Well-defined legal system and economic freedom

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    Political/Legal Environment

    Totalitarian regimes: a single political party or

    person monopolize power in a country

    Typically do not recognize or permit opposition Do not have most safeguards found in a

    democracy

    Difficult to do business with given the lack of

    economic freedom

    Human rights issues also cause managers to avoid

    dealing with these countries

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    Economic Environment

    Economic Systems

    Market Economy production and prices are dictated by supply and

    demand

    production of goods and services is privately owned competitive markets

    strong currencies

    institutional support

    well-functioning infrastructures investment opportunities for individuals

    social welfare, consumer-directed, administratively

    guided

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    Economic Environment

    Command Economy

    government sets goals and determines the price

    and quantity of what is produced

    most command economies are moving away from

    the command economic system

    Mixed Economy

    certain economic sectors controlled by private

    business, while others are government controlled

    many mixed countries are moving toward a freeenterprise system

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    Economic Environment

    Key Economic Issues (and indicators)

    economic growth, inflation, quality of life, GDP

    exchange rates

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    Recent TrendsRecent Trends

    Current shift away from totalitarian dictators towarddemocratic regimes

    very dramatic example seen in the collapse of theformer Soviet Republic

    also very pronounced in Latin America and Africa

    With this shift, has come a strong movement towardfree market systems

    this provides great opportunities to business managers

    on a global level many businesses are investing millions in former

    totalitarian countries to seize these opportunities

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    Global Islamic Business Environment

    DAY TWO

    DATE: SUN , 11 JULY 2010

    TIME : 9.00 AM 5.00 PM

    History belongs to those who execute best

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    The impacts of Globalization in Malaysia

    The set of one stop centre to facilitate Foreign DirectInvestment (FDI) ie MATRADE, MDEC, EPU

    The set up Regional Economic Corridor

    ie Wilayah Pembangunan Iskandar ( WPI ), East CoastEconomic Region ( ECER ), Sabah Development Corridor( SEDIA ) etc

    Introduced technical subject to all higher Learning

    Institution and Set up of Technical University ie GermanMalaysian Institute (GMI ), MFI , SMI and UTM to ensuresufficient supply of manpower

    Relax and flexible of skilled and semi skilled foreign

    workers to address shortage of manpower

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    The impacts of Globalization in Malaysia

    The Introduction of Free Trade Zone ( FTZ ) ie PasirGudang FTZ, Prai FTZ, Klang FTZ etc

    Government undivided support on development through

    -Financial support ie EXIM Bank, Bank Pembangunan &Industri, Labuan off-shore Financial Centre

    -Advisory through MITI, MATRADE, FAMA

    -Infrastructures support ie Penang Port, PTP, KLIA,Enhancement on mode of transportation ( expressways )

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    The impacts of Globalization in Malaysia

    Tax incentives / relax on duty / trade tariff

    Encourage technology transfer to boost up developmentand set up of policy like LOOK EAST POLICY

    Malaysia become Asia Economic Tiger , along with

    Hong Kong, Singapore, India , China

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    Strategy and the Firm

    Strategy can be defined as the actions that managersmust take to attain the goals of the firm

    For most firms, the preeminent goal is to maximize the

    value of the firm for its ownersProfitability can be defined as the rate of return that the

    firm makes on its invested capital (ROIC), which iscalculated by dividing the net profits of the firm by totalinvested capital

    Profit growth is measured by the percentage increase innet profits over time

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    Strategy and the Firm

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    International Strategy Formulation

    How Do Organizations Globalize?

    Stage One: Passive Response

    Importing: firm makes products and sells abroad

    Exporting: to foreign countries

    Stage Two: Initial (Overt) Entry

    Hiring foreign representation

    Contracting with foreign manufacturers

    Stage Three: Fully-established operationsLicensing/Franchising

    Foreign Direct Investment (FDI)

    - Joint Ventures

    - Foreign Subsidiary

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    International Strategy Formulation

    Exporting: selling abroad, either directly to target

    customers or indirectly by retaining foreign sales

    agents and distributors

    Importing: selling other countries products in the

    home country, either directly to target customers or

    indirectly

    Adv: quick and relatively inexpensive

    test the waters and learn aboutcustomers

    Disadv: high transportation costs

    tariffs and quotas

    danger of poor intermediary selection

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    International Strategy Formulation

    Licensing:

    def : an arrangement where a firm (licensor) grants a

    foreign firm the right to use intangible (intellectual)

    property such as patents, copyrights, manufacturing

    processes, or trade names for a specified period oftime, usually in return for a percentage of the

    earnings, called royalty

    Adv: small or insignificant investmentDisadv: loss of control

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    International Strategy Formulation

    Franchising: an arrangement where a parent company(franchisor) grants a foreign firm (franchisee) the right to

    do business in a prescribed manner. Usually involves a

    longer time commitment by both parties than required

    under licensing agreements

    Adv: small or insignificant investment

    Disadv: loss of quality control

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    International Strategy Formulation

    Foreign Direct Investment:

    operations in one country that are controlled by

    entities in a foreign countries

    acquiring control by owning more than 50 percent

    of the operation

    turns a firm into a multinational enterprise

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    Foreign Direct Investment Strategic Alliance:

    a cooperative agreement between potential or

    actual competitors

    an agreement between firms that is of strategic

    importance to one or both firms; competitive

    viability Joint Venture:

    the participation of two or more companies jointly

    in an enterprise in which each party contributes

    assets, owns the entity to some degree, andshares risk

    Wholly Owned Foreign Subsidiaries

    provide for tightest controls by foreign firms

    very costly but can yield high returns

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    Why International strategy might fail???

    1) Unrealistic objective

    -do not contain attainable objective

    -lack of time frame, no priorities, no action plan

    2) Failure to anticipate obstacles

    -no indicator to recognise problem

    -no admission of possible mistakes/weaknesses

    -NO CONTINGENCY PLAN

    3) No commitment and dedication

    -commitment on capital and human investment

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    Why international strategy might fail???

    4) Poor execution of the strategy

    -heavily dependent on third party

    ie ;dealer, distributor, transporter

    5) Lack of business or tehnical experience ie oil&gas

    6) No market niche ie alado of china

    7) Problems of business culture-resistance to change

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    Changing Political and Economic ForcesChanging Political and Economic Forces

    Russia

    1985

    Russia

    1995

    Democratic

    Political

    Freedom

    TotalitarianChina

    1985

    China

    1995

    Command MarketMixed

    Economic Freedom

    Britain

    1985

    Britain

    1995

    Hungary

    1985

    Hungary

    1995

    Figure 4.4

    The McGraw-Hill Companies, Inc., 2000

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    International ExpansionInternational Expansion

    Importing

    Exporting

    Licensing

    Franchising

    Joint Ventures

    Strat. Alliances

    Wholly-

    ownedFor.

    Subsidiary

    LowHigh

    Level of Foreign involvement and investmentneeded by a global organization

    The McGraw-Hill Companies, Inc., 2000

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    The Global Manager

    Home

    Marketriented

    Et nocentric

    Ind i idua l

    orei nMarkets

    Pol centric

    Integrated

    Worldw ideMarketing

    Geocentric

    Managerial ttitudes

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    International Managerial Attitudes

    Ethnocentric: the belief that the home (originating)countrys management style is superior to the host

    (recipient) countrys management style

    companies with this type of management may do

    business in foreign countries but their subsidiaries willbe managed by home country personnel with home

    management style

    Geocentric: (sometimes called regiocentric management)

    tends to see the whole world as a single marketplace and

    as such employ a mix of management styles of the homecountry and host country

    managers and other key personnel are selected based

    on merit without regard to their country of origin

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    International Managerial Attitudes

    Polycentric: the philosophy that the host

    countrys management style is superior to

    the home countrys style

    will employ host country managers to run each

    subsidiary

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    Value Creation

    The way to increase the profitability of a firm is to createmore value

    The amount of value a firm creates is measured bythe difference between its costs of production and thevalue that consumers perceive in its products

    Michael Porter states that there are two basic strategiesfor creating value and attaining a competitive advantagein an industry

    Low-cost strategy suggests that a firm has high profitswhen it creates more value for its customers and doesso at a lower cost

    Differentiation strategy focuses primarily on increasingthe attractiveness of a product

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    Value Creation

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    Strategic Choice in the International

    Hotel Industry

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    The Value Chain

    Any firm is composed of a series of distinct value creatingactivities

    Primary activities

    Research & development

    Production

    Marketing & sales

    Service

    Support Activities

    Materials management or logistics Human resource

    Information systems

    Company infrastructure

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    Global Expansion, Profitability, Profit and

    Growth

    Expanding globally allows firms to increase their

    profitability and rate of profit growth in ways not available

    to purely domestic enterprises

    Firms that operate internationally are able to

    Expand the market for their domestic products

    Realize location economies by dispersing individual

    value creation activities

    Realize greater cost economies

    Earn a greater return by leveraging any valuable skills

    developed in foreign operations

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