Gary JonesDIRECTOR APPLICATIONS DEVELOPMENT March 2006 - Intact Financial Corporation

Responsibilities All activities related to the management and evolution of a suite of applications

o Billing solutions October 2012 - o Financial systems March 2006 – December 2014o Legacy Policy Administration Systems March 2006 – October 2011o Document Printing Solutions September 2008 - March 2011

Department managemento Human resources (evaluations, salaries and career development)o Staff management (staffing, responsibilities and assignments) (25 – 60 resources)o Budget Management (annual : $3.5M - $10M)o Vendor and suppliers relationship managemento Production operations and activities,o Disaster recovery planning,o Production support and help desk administrationo Annual budgets

Portfolio and Project Management involving suite of applications (listed above) o Client/business relations and status reporting,o Road maps and project plans,o Budgets, staffing, scope management,

Collaboration in corporate Project Management Office (PMO) and IT operational improvement initiatives o Portfolio and project governance, o Project methodologies,o Budget management,o Testing strategies.

Key Accomplishments New corporate billing solution (7 year road map, $37M)

o Started with a comprehensive solution selection initiative,o Created program roadmap,o Implement a unique corporate billing solution,o Harmonized operational processes across seven regions using three different billing solutions,o Built an agile development team from the ground up, including resources, tools, processes, etc.

New GUI for mainframe based policy administration system. (2.5 years, $12M) 2007-2010o Modernized user interface for mainframe (green screen) applications using screen scraping technologyo Improved usability and process flows while preserving all existing business logic.o System rolled out to 3500 internal users and brokers.

Oracle Financial Systems P/O, A/P and G/L modules (1 year, $4.0M)o Included decommissioning legacy financial systems,o Integration with Policy Administration and Claims processing systems.

Conversion of a policy administration systemo Required replicating an existing application infrastructure (databases, batch processes)o Maintained a single application code base.