T.H.A.N.K.

AND

GROW RICH

COPYRIGHT 2014. LISA RYAN, GRATEGY. ALL RIGHTS RESERVED.

Unlocking Your Super Potential

Copyright 2014. Lisa Ryan, Grategy. All Rights Reserved.

Copyright 2014. Lisa Ryan, Grategy. All Rights Reserved.

DISCLAIMER

Copyright © 204. Lisa Ryan Grategy

GRATITUDE JOURNAL

Gratitude Group

Employee satisfaction

is functional.

Employee engagement

is emotional.

SATISFACTION VS ENGAGEMENT

Why Disengaged Employees Leave

DISENGAGED EMPLOYEES

5x more

safety

incidents

2.5x more

sick days

87% more

likely to

leave

http://kevinkruse.com/employee-engagement-research-master-list-of-29-studies

Only 29% of employees are engaged Gallup.com

ENGAGED EMPLOYEES

-Management

is transparent

-Invest in Staff

Feel safe Feel

appreciated

-Provide

Coaching &

Feedback

-Express

Appreciation

Want to

contribute

B

Ref: The Dollars and Sense of Employee Engagement via Halogen Software

T.H.A.N.K.

TRUST

If a manager is ineffective at earning trust – the lack of team performance will speak for itself. You can’t hide if you are an ineffective manager who has trouble earning trust. (Forbes.com) http://www.forbes.com/sites/glennllopis/2012/07/10/effective-managers-earn-trust-quickly-by-doing-5-things-well/

HOW TO BUILD TRUST

• Be approachable, competent and consistent

• Act with honesty and integrity

• Treat staff with respect

• Lead by example

• Admit mistakes

http://bit.ly/XXuing

HELP

“My manager promoted me to an officer position that all the men in the company coveted. It was very brave of him, and it made me want to go through walls to prove how right he was to promote me.” Joan Yankowitz, Founder, JB Short Marketing

HELP YOUR STAFF GROW

• Cross-train for lateral development

• Personalize a long-term career plan

• Be proactive and measure results

• Provide funding for training

• Mentoring program

• Empower supervisors

APPLAUD

“I had a CEO shake my hand and congratulate me on a job well done (in the presence of my colleagues). The icing on the cake was his knowledge of detail for the project I was working on.” Craig Postlethwaite, President, Shimmer Digital Media

APPLAUSE, APPLAUSE

• Written notes

• Congratulations

• Public

• Permanent

• Verbal – be specific

NAVIGATE

“My colleagues got together to throw me a surprise bridal shower. My boss not only participated, she allowed the whole event to happen on work hours. It was not just showing me appreciation but the entire team too.” Shannon Hartman, Training Specialist at Dale Carnegie

WAYS TO NAVIGATE BALANCE

• Focus on outcomes

• Ask for win/win

• Sponsor family events

• Formal policies

• Informal practices

KNOW

“My employer made me Employee of the Month, and brought a bottle of wine to my desk. When I told her ‘Thank you, but I don't drink wine,’ she went and got me a box of cookies!” Vasco "Roscoe" P. de Sousa, Media Producer

DO YOU KNOW?

•Trust – Performance

•Help – Engaged

•Applaud – Proud

•Navigate – Reduce

Stress

•Know – Important

“Silent gratitude isn't much use to

anyone.”

G.B. Stern

Insight Sheet

To receive my gifts to you, the “Gratitude Thought for the Week, and special report “101 Awesome Ideas to Keep Customers Connected,” please fill out: Email:________________________ Name: ___________________________ Address:______________________ City, State, Zip_____________________ Phone:________________________ Organization:______________________

On a scale of 1-10 - How would you rate the value of this presentation to you? 0 1 2 3 4 5 6 7 8 9 10 Waste Excellent of Time

What was the best part? (Use space on back if needed). What are you going to do as a result of this program? What would you like to see added to the program?

What other organizations, associations or corporations do you know that would benefit from my speaking to them?

_____________________________________________________________________

_____________________________________________________________________

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May I contact you regarding this referral? Yes______

Your Insight Please…

Or for immediate access and “Gratitude Thought for the Week,” go to:

www.kiwilive.com Keyword: gratitude

Positivity Ratio

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Thank you!

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