Strategic Business Partner Tool Kit

3.8.05 03-mapwdes.pdf ©Copyright 1995, 2005 Partners in Change, Inc.

Business Need: Employee Group:

Business SHOULDs Performance SHOULDs

List the operational goals that indicate how the business need is measured. Each goal should have a number.

Business IS Performance IS

Factors External to Organization

Factors Internal to Organization(Work Environment Needs)

Factors Internal to Individuals

(Capability Needs)

(An operational goal for an entity measured in numbers.) (A specific group of people with same job or role.)

List the specific on-the-job behaviors that people in the employee group use to obtain the business SHOULDs.

List the actual on-the-job behaviors and practices people are typically using now. Have at least one actual behavior for each SHOULD behavior noted above.

List the actual operational results that occur now. Each result should have a number; have one operational result for each operational SHOULD noted above.

Outside the Business Unit Within the Business UnitIdentify factors outside the control of anyone in the organization that directly impact upon the business need.

Identify factors within the control of the organization but outside the control of the individual(s) in charge of the business need and employee group.

Identify factors within the control of the organization and within the control of the individual(s) in charge of the business need and employee group.

Identify skill, knowledge and inherent capability needs of people in the employee group focused upon.

Confidence with Information

Low Moderate Very Total

Confidence with Information

Low Moderate Very Total

Confidence with Information

Low Moderate Very Total

Confidence with Information

Low Moderate Very Total

GofortheSHOULD

PinDowntheCAUSES

AnalyzetheIS

Select the Right SOLUTIONS

Confidence with Information

Low Moderate Very Total

GAPS! Map