Galileo Format Emd

7/26/2019 Galileo Format Emd

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GALILEO FORMATS EMD

Selection Criteria Modifiers for the EMDI entryIssue Modifiers for the EMDI entryPrint EMD support documentsExamples of multiple issue modifiers with selection criteria modifier s ample entriesDisplaying the history of an EMD document and reprinting the support documentsEmail an Electronic Miscellaneous Document (EMD) customer receiptVoiding an EMD!Exchanging an EMD"eferences

Selection Criteria Modifiers for the EMDI entry

#ou may select the specific $additional ser%ices$ to &e issued &y adding the following selection criteriamodifiers in the EMDI entry' hese are optional and are not reuired'

Multiple selection criteria modifiers may &e used in the EMDI entry &y using the"/"separator'

Vendor (carrier) selection * select only the SS"!SVC for a specific %endor

Segment selection * select only the SS"!SVCs for specific itinerary segments

SS"!SVCs for a specific passenger name (or names) from a P+"

"eason ,or Issuance Code (",IC) selection * select the SS"!SVCs for a specific ",IC

SVC Manual Select * selection of the manual SVC segment from the P+"-.,

SVC !utomated Select * selection of the automated SVC segment from the P+"-.,

SS"!SVC +um&er Select * selection of one SS"!SVC &y SS" num&er

Selection Criteria Modifier: Code: Example:

Vendor (Carrier) Select SS"!SVC only for aspecific carrier

V V.!

Segment Select S S/0

+ame SelectP for 1al

+ for!po

P/+/

"eason ,or Issuance Code (",IC) " "1Manual SVC Select SM SM/

!utomated SVC Select SS/ (See &elow

+ote2)
https://ask.travelport.com/index?page=content&id=AN13999&actp=LIST_POPULAR#selection%20criteriahttps://ask.travelport.com/index?page=content&id=AN13999&actp=LIST_POPULAR#Issue%20Modifiers%20for%20the%20EMDI%20entryhttps://ask.travelport.com/index?page=content&id=AN13999&actp=LIST_POPULAR#print%20emd%20support%20docshttps://ask.travelport.com/index?page=content&id=AN13999&actp=LIST_POPULAR#Example%20of%20multiple%20issue%20modifiers%20with%20selection%20criteria%20modifiers:https://ask.travelport.com/index?page=content&id=AN13999&actp=LIST_POPULAR#display%20history%20of%20an%20EMDhttps://ask.travelport.com/index?page=content&id=AN13999&actp=LIST_POPULAR#email%20EMDhttps://ask.travelport.com/index?page=content&id=AN13999&actp=LIST_POPULAR#Voiding%20an%20EMDhttps://ask.travelport.com/index?page=content&id=AN13999&actp=LIST_POPULAR#Exchanging%20an%20EMDhttps://ask.travelport.com/index?page=content&id=AN13999&actp=LIST_POPULAR#referenceshttps://ask.travelport.com/index?page=content&id=AN13999&actp=LIST_POPULAR#Issue%20Modifiers%20for%20the%20EMDI%20entryhttps://ask.travelport.com/index?page=content&id=AN13999&actp=LIST_POPULAR#print%20emd%20support%20docshttps://ask.travelport.com/index?page=content&id=AN13999&actp=LIST_POPULAR#Example%20of%20multiple%20issue%20modifiers%20with%20selection%20criteria%20modifiers:https://ask.travelport.com/index?page=content&id=AN13999&actp=LIST_POPULAR#display%20history%20of%20an%20EMDhttps://ask.travelport.com/index?page=content&id=AN13999&actp=LIST_POPULAR#email%20EMDhttps://ask.travelport.com/index?page=content&id=AN13999&actp=LIST_POPULAR#Voiding%20an%20EMDhttps://ask.travelport.com/index?page=content&id=AN13999&actp=LIST_POPULAR#Exchanging%20an%20EMDhttps://ask.travelport.com/index?page=content&id=AN13999&actp=LIST_POPULAR#referenceshttps://ask.travelport.com/index?page=content&id=AN13999&actp=LIST_POPULAR#selection%20criteria


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Special Ser%ice "euirement !dditionalSer%ices (SS"!SVC)

1 13

*Note:Currently no carriers are using the !utomated SVC Select option' 4hen the option -Sis used5 thesystem considers it as segment select' Example6 if option -S1is used5 the system will issue the EMD for airsegment / (it loo7s for any SS" !VC for segment /)'

Note: he Gmodifier is necessary when two ser%ices are sold on a single segment and only one ser%ice is to&e issued' Example6 if you ha%e a 3nd and 0rd chec7ed &ag on segment one and you ha%e already issued theEMD for the 3nd chec7ed &ag then you need to use the 1 modifier to issue it for the 0rd chec7ed &ag as the8S9 modifier would try to issue &oth of them and would result in an error response since one of them hadalready &een issued (Istatus)'

Example of passenger selection in the EMDI entry6

,or 1alileo6 EMDI/!1/IC1#$%&'() ,or !pollo6 EMDI/N1/IC1#$%&'()

Example of selection in the EMDI entry &ased on the !SVC num&er of the SS"6,or !pollo and 1alileo6 EMDI/IC1#$%&'()/G1+#

Note: num&er / and 3 stand for the SS" !SVC num&er' ,or 1alileo this num&er is the same as the one appearing with format 2SI' ,or !pollo

you need to type 2PS and see in there the num&er of the SS" !SVC'

Iss,e Modifiers for the EMDI entry

he following is the list of the issue modifiers that you may input with the EMDI entry when issuing theEMD' hese issue modifiers in the EMDI entry allow the input of data for the issuance of the EMD with

additional information'

Commission

,orm of payment (o%erride the form of payment stored in the P+"-.,

Endorsement

"elated tic7et num&er (or issued in connection with tic7et num&er)

Print Support Documents

Note:he default for the EMDI entry is to not print any support documents' he print support documentsmodifier-option must &e included in the EMDI entry in order for the applica&le support document(s) to print'

Multiple issue modifiers may &e used in the EMDI entry &y using the $-$ separator'

Modifier: Code: Example:

Commission

:

:!:;

:< (percent)

:!/= (amount)1alileo:;/= (amount)!pollo

,orm of Payment , ,C>

Endorsement E" E"+?+


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"E,@+D!.AE

Print support documents to itinerary-in%oice printer (usewith document code selection)

PI PI"

Print support documents to plain paper printer (use withdocument code selection)

PP PPC

EMail customer receipt PE PE"

Document Code SelectionC

"

Credit card charge formCustomer receipt

"elated ic7et +um&er IC ICBBB/30=


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Example entry to issue the EMD and print the customer receipt to the itinerary-in%oiceprinter6 EMDI/IC1#$%&'()/!I-.

Details of the printed and emailed documents will &e added to the EMD History (EMDH) under theS@PP?" D?C@ME+S heading' EMD Support Documents are a%aila&le for approximately 13 months'

Points to note6

he email default is to send all of the !dditional Ser%ices-,ees "eceipts in a separate email to the

first email address that is found in the Passenger +ame "ecord (P+") - .oo7ing ,ile (.,)' his willhappen if a num&er for the selection of an email address is not included in the PE modifier'

he input of a num&er in the PEnnnmodifier will send the !dditional Ser%ices-,ees "eceipts to the

email address in the P+"-., that &elongs to the num&er input in the PEnnnmodifier'

If there are multiple passenger names for the EMDI transaction5 then each of the !dditional

Ser%ices-,ees "eceipts for each of the passenger names will &e sent in a separate email to the same e

mail address that was input in the PEnnn modifier'

a7e the following steps to display5 email or print support documents from the EMD History display afterthe EMDI entry has &een made'

/' Enter EMDA

3' Enter EMDH/ (to %iew item /)

$+Page downuntil you see thefollowing ta&

prompt6

%+ a& to theprompt and enter'

&+a& to the prompt for the document you want to print or display and add one of the following inputs6

ormat Description

!!Print the EMD support document to the

plain paper printer

!IPrint the EMD support document to theitinerary in%oice printer

!E

!En(n isreplaced with

Email the !dditional Ser%ices-,ees

"eceipt support document to the sameemail address that the original supportdocument was sent to (only for theEMD C@S?ME" "ECEIP)' +ote6

**REQUEST SUPPORT DOCUMENTS**>EMDH0081812093502/RD*

*REQUEST SUPPORT DOCUMENTS**

0081812093502 DELIVERY METHOD

JEMD CHARGE FORM !>EMD AUDIT/AGENT !

>EMD CUSTOMER RECEIPT !


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emailitem num&er)

#ou cannot change the email addressor add a new one'

DIDisplay the EMD support document tothe screen

Examples of m,ltiple iss,e modifiers 0ith selection criteria modifiers:

Example 1:Issue EMD for passenger /5 only SS"!SVCs for segment /5 commission


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)('&%$#1 EMD num&er

he history will pro%ide a chronological %iew of the actions ta7en on an EMD num&er' Such actions mayinclude &ut are not limited to the EMD issuance5 %oid5 exchange and refund'

EMD History

>EMDH1

EMD

HISTORY

999098"#5$321 % SMITH/&OHN

PTC/ADT

**ISSUE

ENTRY**

AGENT

EMDI/SM2/IC0009900123456/TX5.00GB/TX7.50UO/TX10.00UO**ISSUE

DATA**

ISSUED 1"FE'15 211518 (

1G/0))1/9$

ISSUING RECORD LOCATOR 1G

5C&022

RFIC FINANCIAL

IMPACT

FOP

CA

AMT GBP75.00/GB5.00/UO7.50/YO10.00/GBP97.50 COMMISSION

AMT

FCMI 1 SVC

MANUAL

ENDORSEMENT

TOUR

CODE

CPN

REMAR+RELATED T+T

0009900123$5#

**SUPPORT

DOCUMENTS**

**REQUEST SUPPORT

DOCUMENTS**

>EMDH0002902110$$8/RD*

,


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a7e the following steps to %iew the history from the EMD Aist6 /' Enter EMD; 3' Enter EMD1(to %iew item /)

#ou may need to page down to %iew all the content'Note:#ou may also %iew the history &y ta&&ing to the History prompt on the EMD Summary Display(EMDD) for supporting airlines' Enter'If taxes were included at time of EMD issuance5 either &y manual input or automatically during ancillarysale5 then the tax amount and tax code will &e shown on the EMD History'

#ou can print EMD support documents from the history display and display the agency audit coupon to thescreen'

In order to reprint the EMD support documents you will need to follow the steps descri&ed in !s7 article!+EMD CHARGE FORM !

>EMD AUDIT/AGENT !

>EMD CUSTOMER RECEIPT !
https://ask.travelport.com/index?page=content&id=AN8786https://ask.travelport.com/index?page=content&id=AN8786https://ask.travelport.com/index?page=content&id=AN8786https://ask.travelport.com/index?page=content&id=AN8786https://ask.travelport.com/index?page=content&id=AN8786https://ask.travelport.com/index?page=content&id=AN8786https://ask.travelport.com/index?page=content&id=AN8786https://ask.travelport.com/index?page=content&id=AN8786https://ask.travelport.com/index?page=content&id=AN8786https://ask.travelport.com/index?page=content&id=AN8786https://ask.travelport.com/index?page=content&id=AN8786https://ask.travelport.com/index?page=content&id=AN8786https://ask.travelport.com/index?page=content&id=AN8786https://ask.travelport.com/index?page=content&id=AN8786


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0' a& to the Void ta& prompt and enter the letter 2

Note:#ou may or may not recei%e a Settlement !uthorisation Code (S!C)

he status of the EMD coupon will update to V?ID in the EMD Summary Display (EMDD) and EMDDetail Display (EMDD)' he EMD History (EMDH) will record details of when the EMD was %oided'

Exchanin an EMD

#ou can issue an Electronic Miscellaneous Document (EMD) e%en exchange if the carrier supportsexchanges' his will reuire that the amount of the ser%ice is the same for &oth the original ser%ice that wasissued and for the new &oo7ed ser%ice that is &eing issued in exchange'

>here are a fe0 r,les yo, need to ?e a0are of:

he EMD e%en exchange option will only allow the input of one EMD exchange num&er' !n EMD e%en exchange will only &e allowed for a Standalone EMD (EMDS) to a Standalone EMD or an!ssociated EMD (EMD!) to an !ssociated EMD' !n EMD e%en exchange will only &e allowed for an original EMD num&er that has only / coupon (/ser%ice) and to &e exchanged for a new EMD num&er that has only / coupon (/ ser%ice)' he EMD e%en exchange process using the EMD Issue entry reuires a form of payment either stored inthe .oo7ing ,ile or input in the EMDI entry'

5ssociated EMD


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ICBBB/30=


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!utomated SVC selection option S/

SS"!SVC selection option 1/

he EMD Aist (EMD;) display will show the original EMD num&er as exchanged and the new issued EMDnum&er will &e added to the EMD list'

he status of the EMD coupon for the ser%ice that is &eing exchanged will &e updated with the status ofEGCH in the EMD Summary (EMDD) display5 detail display and the EMD History (EMDH) display (wheresupported &y airline)'


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EMDS Issuance Step &y Step Process Step /6 .asic P+" &uilt-ic7et Issued

Step 36 "e%iew what airlines offer

!PC? Codes

"eason for Issuance Codes (",IC)

Step 06 Ser%ice Segment (SVC)Step 6 Issuance of EMDS

HI Status1roup DepositIssue Modifiers for the EMDI EntryViewing EMDSMultiple axes on EMDS documentsVoiding

" efundingExchanging"eferences

Standalone EMD


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Step #: .e@ie0 0hat airlines offer

Please clic7 herefor specific carrier list of EMD ser%ices and countries'
https://ask.travelport.com/index?page=content&id=AN9186https://ask.travelport.com/index?page=content&id=AN9186


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5>!C7 Codes

.eason for Iss,ance Codes


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** - The local fare/change fee total amount to be charged, please note depending on country decimal or

decimal points may/may not be used.

Note:7nce the EMD-S has ?een iss,ed 0ithin the !N. an aent can remo@e the S2C sement ifre,ired+ >he S2C sement will sho0 0ithin the 2ie0trip itinerary+

?nce you ha%e added the SVC segment into the P+"5 the EMDS is ready for issuance'

Step %: Iss,ance of EMD-S

o issue the actual EMDS you need to use the following command (repeat if reuired for additionalpassengers)6

?nce the entry has &een entered into the system you can then %iew the EMDLs that ha%e &een produced6


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@p to 0 taxes for !pollo and 3F taxes for 1alileo can &e included when EMDS is issued from an SVCsegment5 except when EMD is issued for refunda&le &alance'

Enter6 EMDI/SM1/>31+)1/>3$+9S/>3&+C5/IC1#$%&'()

I Stat,s

?nce an EMDS has &een issued the status will update from EF to I'Example: S2C A5 I1 ;7N 15N-D/#/C5NGE EE/NM-

1>.52E;E./M5./1&1)111($C1/(&+/E9.

!lso for .!-!# change fees (!# also has +ame Change ,ee N +ame Correction fee)5 is the new feature of

the automatic teletype message' his enhancement means that agents will no longer ha%e to enter the manual?SI EMD num&er'Carriers will automatically &e notified when an EMD is issued against a manually sold ser%ice'!gents wishing to still manually enter the ?SI are more than welcome too5 howe%er itLs no longer reuiredfor .!-!# Change fees (!# also has +ame Change ,ee N +ame Correction fee)'

Gro,p Deposit

!lso a%aila&le %ia EMDS5 is airline group deposits'

he only maOor difference within the SVC entry is the RF! su& code and description6

It is possi&le to issue an EMD against a Corporate 1roup name using the &elow format6S2CS5EF1NA#5N-NG/D/(/DE!D/1+

his will result in the following SVC line in the &oo7ing6


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Note6 he NGmodifier can oly

&e used in 1alileo it can not &e used in !pollo5 as it returns an error response6 @+! P"?C

In !pollo it onlywor7s with N16

Steps to iss,e an EMD-S for Gro,p Deposit:

1+.oo7 the group P+" as per normal using standard core entries

#+ ?nce group name is added you can add S2C sector and issue the EMD 1roup deposit (you need to add atleast one passenger name to the group first)

$+ EMDS issue entry Gro,p Deposit: EMDI/SM1

EMDI command must always &e EMDI * Electronic Miscellaneous Document Issuance

SM1 Sector Manual and manual sector +um&er i'e' /

Note: ,innair reuire the group name as the actual name in this case'

%+ !dd ?ther Supplementary Information (?SI element) to G.79! !N.with EMDS num&er6

Example group P+"

)+L+FT/5# )D'+R E3#15#1 AG 99999922 08OCT

1.G/20HAPPYTOUR

1. SVC SA EK1 JNB 20JAND/997/DEPD/NM

20!APPYTOU"//100.00/#A"

2. SA 23$ Y 20&AN &N'LHR A+20 20$5 0#25 TU

>0SVCAME+1MAD0"FE'N1/D/99"/GROUP DEPOSIT/1000

5 SVC AM E+1 MAD 0"FE' D/99"/GROUP DEPOSIT/NM

55ACME/GROUP//1000.00/CAD


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Galileo:

SI+5*EMD !5ID #&N72 1 !53

SI+5*EMD 1&)('&%$#1

5pollo:

H:$7SI 5 EMD !5ID #&N72 1 !53

H:$ 7SI 5 EMD 1&)('&%$#1

"ote#Each core has slight differences to add OSI fields into the PNR, please refer to s! "ra#elport for

f$rther Information on PNR formats%

Iss,e Modifiers for the EMDI Entry

he following is the list of the issue modifiers that you may input with the EMDI entry when issuing theEMDS' hese issue modifiers in the EMDI entry allow the input of data for the issuance of the EMD withadditional information5 such as a commission or an endorsement'

Commission ,orm of payment (o%erride the form of payment stored in the P+"-.,) Endorsement "elated tic7et num&er (or issued in connection with tic7et num&er)

Please chec7 !s7 answer6!+


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Entry example: EMDD1 (Display EMD / from list)

M,ltiple >axes on EMD doc,ments

For Galileo:

5llo0 ,p to a maxim,m of # taxes ,sin c,rrent tax modifier 3= for the EMDI entry EMD-S

only

he system allows up to 3F taxes per EMDS document' 4hen applica&le5 the taxes will &e output on theEMD displays5 EMD History5 EMD supporting documents5 EMD MI" and will &e reported to .SP'Example EMDI entry to incl,de # taxes6

JEMDI/SM1/>3)+55/>3%+&AA/>3#+CC/>3#+DD/>3(+&EE/>3%+&/>3)+GG/>3'+&/>3#+II/>3&+/

>31+)FF/>31+&;;/>3(+MM/>3#+NN/>3+77/>31&+!!/>3+88/>3#+)../>3(+(&S

S/>3&+>>

?r

JEMDI/SM1/>3)+55/>3%+&AA/>3#+CC/>3#+DD/>3(+&EE/>3%+&/>3)+GG/>3'+&/>3#+II/>3&+/

>31+)FF/>31+&;;/>3(+MM/>3#+NN/>3+77/>31&+!!/>3+88/>3#+)../>3(+(&S

S/>3&+>>/IC1#$%&'()

he G modifier will &e repeated for each additional tax up to 3F maximum followed &y tax

amount with decimal placement (if applica&le) and two character mandatory tax code'

It is currently mandatory5 and the functionality will remain unchanged5 for the manual SVC segment

select (SMn) modifier to &e input with the tax modifier' If the SMn modifier is not input incom&ination with the G modifier then an error message will &e displayed6

For Apollo:

It is now possible to manually input up to three taxes on an EMD-S issued from an SVC segment, except EMD-S issued forrefundable balance !p to three taxes are supported for EMD-" or EMD-S issued for an ancillary ser#ice !p to three taxes may beoutput in an EMD display, EMD $istory, in the EMD supporting documents and EMD MI% and &"I% 'S()"%C reporting for anEMD may include up to three taxes

Tax modifier (TX) for the EMDI entry - EMD-S only - maximum taxe!

*ou can manually input up to three taxes on an EMD-S issued from an SVC segment, except EMD-S issued for refundablebalance +hen applicable, the taxes will be output on the EMD displays, EMD $istory, EMD supporting documents, EMD MI% and&"I% and 'S()"%C reporting


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*ou need to use the tax modifier & and repeat it for each tax, followed by the tax amount and tax codeEMDI"SM"TX#$%#&F"TX$''S"TX$''*A"I*#+,,''+#'###

Example issuing entry- EMD-S with taxes

he selection ofthe SVC segmentis mandatory(SMn)' If notselected5 thesystem will returnthe following error' Example with 0 taxes6

he tax amount field allows a maximum of num&ers including decimal point5 where%er applica&le' If youadd an amount oran in%alidcharacter in thetax amount5 the following error is recei%ed6

#ou can add the tax as alpha-alpha and-or alpha-numeric' If you use any other com&ination5 an errormessage will &ereturned

Do not use the tax code G' he tax amount field does not allow input of the tax code $G$' If you enter thetax code $G$5 anerror messagewill &e returned6

If you input morethan three taxes5you will recei%ethe followingerror message6

#ou cannot input a tax twice within the entry' If a tax code is input more than once5 an error message will &ereturned6

EMDI/SM3/T)1.81YF/T)3.00US/T)5.00CA/IC1259900210111

EMD GENERATED TOTAL 59.81

1259991011#88 59.81 APOLLO/TEST

TA' AND ENTER TO REDISPLAY PNR >*)"0'"U

EMDI/IC00018"390$#"8/T)1.81YF/T)5.00US

MUST SELECT MANUAL SVC SEGMENT

>EMDI/SM1/IC00018"390$#"8/T)1.8A'

INCORRECT CURRENCY FORMAT % TA) AMOUNT

>EMDI/SM1/IC00018"390$#"8/T)1.812'

INVALID TA) CODE

>EMDI/SM1/IC00018"390$#"8/T)1.81YF/T)5.00US/T)2.00)T

INVALID TA) CODE

JEMDI/SM1/IC00018"390$#"8/T)1.81YF/T)5.00US/T)2.00CA/T)10.00G'

MA)IMUM T) ALLO-ED IS 3

>EMDI/SM1/IC00018"390$#"8/T)1.81YF/T)5.00US/T)1.81YF

DUPLICATE TA) CODE


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Support up to three taxes on ancillary ser%ices EMD! or EMDS

! maximum of three taxes are supported when EMD! or EMDS are issued for an ancillary ser%ice soldusing the ra%elport Merchandising Solution' axes5 if any5 and only when filed &y the carrier5 will &ecalculated during the sale of the ancillary ser%ice and will automatically &e included on the EMD at the timeit is issued' +o inputs are reuired from your side for the tax to &e included on the EMD'

4hen applica&le5 the taxes will &e output on the EMD displays5 EMD History5 EMD supporting documents5EMD MI" and !I" and .SP-!"C reporting'

2oidin

Qust li7e an electronic tic7et5 you ha%e the choice of %oiding an EMD' Please note5 Oust li7e E tic7ets5 EMDscan only &e %oided on the day of issuance'

he EMDS summary (i'e' EMDD1) is a display of the issued EMD document including6

he EMD num&er

PassengerLs name

Ser%ices purchased

he status of each coupon'

his display will pro%ide ta& options to &e a&le to select other processes such as6

EMD Detailed5


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EMD %oid

EMD refund (where applica&le)'

Note:&or 'ritish ir(ays )'* please note the +E Ref$nd+ (ording (ill not appear as sho(n pre#io$slyin the doc$ment%

!lternately you can %oid the document without going to the summary display &y using the EMD2command' @sing the EMDV entry to %oid the EMD num&er reuires the input of the 13 digit E n$m.er'

Example of EMDV entry to %oid the EMD num&er6 EMD21&1)11##1

System responseto EMDS Voidentry

?nce %oided5 you can go into the particular history of the EMD itself' his shows the history of e%erythingthat has &een processed on the EMD with items such as date-time of when it was issued N %oided etc' (asshown &elow)

Entry6 EMD1(Electronic Miscellaneous Data istory line no /)

.ef,ndin

"ote%ery airline will permit EMD refunding each indi%idual airline will stipulate this' .! refunds are notpermitted on change feeLs' ItLs li7ely .! will expand their EMD ser%ices and may introduce refunds in thefuture' #ou can issue a full refund for an Electronic Miscellaneous Document (EMD) num&er from the EMDSummary Display and EMD Detail Display if the carrier supports refunds'

Note:#ou may not recei%e a Settlement !uthorisation Code (S!C)

#ou can also display the EMD Summary Display using the EMD num&er6Enter6 EMDD)('&%$#1

EMD 1051810100221 VOIDED SAC 105001-&DI-T


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o access the EMD Detail Display5 ta& to the prompt on the EMD Summary Display'!oints to note:

/+ !ll open coupons of the EMD num&er will &e refunded'3' Some of the ser%ices for which EMDs are issued are deemed nonrefunda&le &y the airline' In thesecases5 when you try and refund them you will recei%e the following response6E.A-EMD C79!7N ISN7> .E9ND5A;E

0' he status of the EMD coupon will update to show ",+D on the EMD Summary Display (EMDD)5EMD Detail Display (EMDD) and EMD History Display (EMDH)'' he EMD Aist (EMDA) will update to show ", (full refund) and include the S!C num&er if present'

,or the carriers supporting refunds an EMD "E,@+D ta& prompt will display on the EMD SummaryDisplay and the EMD Detailed Display5 howe%er5 this does not necessarily mean that the EMD can &erefunded' Carrier rules apply'

a7e the following steps to refund an EMD in full6 /' Display the EMD Aist' Enter6 EMD; 3' Display the EMD Summary Display selecting the line item num&er

0' a& to the EMD "E,@+D ta& option line and input , for a full refund and enter'

Enter6 EMDD1

,or example6!# refunds are permitted on group deposits although they are li7ely to expand their EMD ser%ices5 whichmay offer refunds'.! not permitted on change fees'

Each EMDS coupon contains the following information6

.eason or Iss,ance Code - .IC


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Exchanin

Galileo6 Please see !s7 answer!+