• Cutting-edge technology for the development of business software applications

• Takes advantage of the most recent international trends, combining Microsoft .NET Framework 4 with the most advanced application development tools of SingularLogic

Key characteristicsKey characteristics Unique user experience Unlimited capacity of personalization and customization Access from everywhere Process automation “One view” decision making and control Easy upgrade with no training or data migration needed

Unique user experience and business benefits, in a modern Unique user experience and business benefits, in a modern working environment, resulting in improved productivity working environment, resulting in improved productivity

and growth potentialand growth potential

Galaxy isGalaxy is

DO YOU SPEAK FUTURE DO YOU SPEAK FUTURE ??

DO YOU SPEAK FUTURE DO YOU SPEAK FUTURE ??

The CRM system for all businesses, regardless of sector and sizeOrganizes, monitors, manages and optimizes relations with customers in every business

FUNCTIONALITYFUNCTIONALITY

DO YOU SPEAK FUTURE DO YOU SPEAK FUTURE ??

Contact ManagementContact Management Resources ManagementResources Management Activities Activities Mass ActivitiesMass Activities Sales OpportunitiesSales Opportunities Recording of Expenses (Relates to Sales Activities)Recording of Expenses (Relates to Sales Activities) Workflow for ApprovalsWorkflow for Approvals MS-Outlook SynchronizationMS-Outlook Synchronization TelemarketingTelemarketing CTICTI WorkflowsWorkflows Help DeskHelp Desk Competition MonitoringCompetition Monitoring Projects, TasksProjects, Tasks Maintenance ContractsMaintenance Contracts Exhibitions-conferences Exhibitions-conferences Retail campaignsRetail campaigns Loyalty schemesLoyalty schemes Outsourcing TelemarketingOutsourcing Telemarketing Timesheet recodingTimesheet recoding

Management Analytics Management Analytics : : A great number of ready made reports

for every module of the system. Ability to design and export

them in all known file types Ability of report creationreport creation, , where each user may design reports

using two types of tools • Tool for simple reports - report generator• Tools for complex reports -visual reporting with the

additional ability to change the format of the reportWide range of ready made ready made statistics with the form of OLAP OLAP

ViewsViews / / Grids Grids and creation of your own using very user friendly tools.

IndicesIndices (KPIs), (KPIs), like for example: Sales Opportunity Pipeline, won/ lost Sales Opportunities for a specific time period etc.

Parallel execution of reportsParallel execution of reports, to avoid delays in the workflow. Upon completion, the application stores the report and notifies the user (via an alert).

Competitive advantagesCompetitive advantagesM.I.SM.I.S

DO YOU SPEAK FUTURE DO YOU SPEAK FUTURE ??

Competitive advantagesCompetitive advantages

DO YOU SPEAK FUTURE DO YOU SPEAK FUTURE ??

CRM users can synchronize synchronize relevant CRM data with MS OutlookMS Outlook in their PC

CRM manages lists of existing and potential customers/ enterprises and executives. For every account it includes detailed information for the most effective communication, promotion actions and most effective communication, promotion actions and support.support.

Offers ability of multiple connection of contacts to businesses (e.g. a freelancer accountant who offers services to many companies)

Monitors the customer from the first contact through to sales and contact through to sales and support. support.

Manages Sales OpportunitiesSales Opportunities Offers Sales ForecastingSales Forecasting Monitors the Effectiveness Effectiveness of contacts

resourcesresources and marketing actionsmarketing actions.

Competitive advantagesCompetitive advantages

DO YOU SPEAK FUTURE DO YOU SPEAK FUTURE ??

Monitors corporate resourcescorporate resources, employees, schedules, assets, and availability

Design work flowsDesign work flows for activities in multiple levels with multiple responsible persons for approvals and recipients in order to optimize the organization of internal procedures

Automation Automation of actions and ability to design their behavior

and flow. Creation of batch actionsbatch actions, concerning

marketing campaigns, direct mails, personalized e-mails, SMS, fax

Competitive advantagesCompetitive advantages

DO YOU SPEAK FUTURE DO YOU SPEAK FUTURE ??

Knowledge Knowledge base for customer support which records complaints, requests, problems, and proposed actions/ solutions.

Monitors competition competition and their competitive products. Incorporates and monitors the company organization organization

chart chart , with ability to assign tasks to specific employees based on their roles and their position in the company organization chart, invite to a meeting, find out about employee or/and equipment availability etc.

Advanced System SecuritySystem Security, based on the company

organization chart organization chart and at the same time on the different roles that may exist in a department - business unit.

On line – offlineOn line – offlineRe sync after remote connectivity has been lost, intentionally or not, between branches, point of sales, subsidiaries, or remote users of a certain installation. Each remote user will be able to continue working and perform transactions without any interrupt. When the system comes back on line, the Enterprise Suite will synchronize data between remote and central points (transactions, new values , changes in customers etc.).

Competitive advantagesCompetitive advantages

DO YOU SPEAK FUTURE DO YOU SPEAK FUTURE ??

See your business going to the future, today !