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    Case StudyCost Reduction & Performance

    Improvement Aiken Group Case Study

    Gareth James (IT Manager)

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    Agenda

    Introduction to Aiken Group

    Pains / Problems faced by Aiken Group

    Solution outline what was used toaddress the pains / problems

    Reasons to select the specific solution

    How is HD Job Costing being used Benefits gained from using solution

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    Who are we

    Aiken Group is a leading provider of construction,engineering, maintenance and project management serviceswithin the Oil and Gas Industries. Aiken Group recognizedthat investing in a fully integrated Project Cost Managementsystem would strengthen their competitive advantage to

    respond and report to customers. This case study will explainhow HD Cost Management and Primavera were implementedand used by Aiken Group to provide dynamic data integrationand project cost controls throughout its worldwide operationsresulting in - improved accuracy and response time tocustomer pricing queries ,improved performance &

    profitability, real time estimation & scheduling integration toaccurately model cash flow and Earned Value Reporting, realtime production control and productivity reporting, greaterproject portfolio visibility and reporting to project and seniormanagement regionally & globally.

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    Over the past 22 years the Aiken Group has evolved tobecome an international engineering and specialist group.

    Aiken Groups premises occupy 10,000ft2 of office space

    and 30,000ft2 of warehouse facilities.

    Yard storage at Marywell Training facility

    Aiken Group

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    OFFSHORE

    SURVEYS

    CONCEPTUALSTUDIES

    DETAILED

    DESIGN/

    FEEDSTUDIES

    3DDE

    SIGNS

    ENGINEERING

    PROCUR

    EMENT

    CONSTR

    UCTION

    ARCHITE

    CTURAL

    UPGR

    ADES

    PRECOMM

    ISSIONING

    &COMMISSIONING

    HAND-O

    VERTO

    OPERA

    TIONS

    MAINTE

    NANCE

    FACILITIES

    MANAG

    EMENT

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    Divisions

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    Aiken GroupArchitectural Services

    Aiken Group can provide the full range of services required for the successfuldesign and realisation of new builds, upgrades, modifications and the

    refurbishment of living quarters and associated facilities.

    Service provision covers:

    Offshore Surveys Conceptual studies

    FEED (Front-End Engineering Design) studies

    Detailed design

    3D graphics

    Engineering, procurement and construction

    Project management

    Construction support engineering and labour

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    Situation

    As we started to grow Aiken Group determinedthat it needed to change the way that it handledmany aspects of its business, especially in thearea of project management. The processes used

    at Aiken Group varied widely, based on thepreferences and habits of the individuals whoworked in individual departments. We wanted toestablish consistent processes across theorganisation so that our clients could experience

    the same service and success regardless of wherethe consultants and groups they worked with werelocated,

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    Pains / Problems faced byAiken Group

    Costs associated with quoting

    Our architectural department had recently quoted for 6 new similar

    jobs over a 2 month period and we calculated that the average cost for

    each of these quotes was 80K per quote

    Time and resources used by quoting process Our engineers were having to work overtime just keep up with the

    number quotes going out

    Multiple sources of information

    Each quote or actual job had multiple MS Excel spreadsheets usuallysplit over different engineering disciplines, with each discipline using

    different methodologies and different spreadsheets

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    Both Primavera and MS Project

    Because of our place in the supply chain our client usually dictates

    which Project Planning tool we use, this makes portfolio management

    difficult across different jobs.

    No Knowledge capture We where unable to reuse prior quotes or jobs easily, with information

    being hidden away inside a spreadsheet somewhere

    Inconsistent quoting methods

    Different departments use different Project ManagementMethodologies, we needed something that could cope with this.

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    Difficult to analyse profitability across divisions / no portfolio

    analysis

    We were relying on our accounts information to let us know what was

    happening with our projects and this was coming in after the fact.

    Unable to track hidden costs

    With large amounts of costs being put to general overhead it was

    impossible to look at the direct costs associated with a job.

    Poor Project Planning and Management

    Frequently Project plans werent even being create unless a clientasked for one, the justification being used its only a small job we

    dont need to

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    Selection Criteria

    Proven Solution

    ROI

    Flexibility to integrate into how we work

    Work within multiple methodologies

    Work with both Primavera and MS Project

    Software Architecture

    User Interface

    Planning integration Closed Loop

    Scalability

    Deployment / Support

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    Solutions

    Benchmarked against our competitors

    Reviewed marketplace

    Developed our own systems

    Reviewed marketplace again

    HD Cost Management

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    Implementation

    Installation Remotely installed on our already virtualised server

    infrastructure

    Training An implementation team was selected and in-depth training

    given from both HD and Milestone. Training is now being givento each department aligned with roll out plan also now utilisingour new training facility.

    Integration With all backend systems, Primavera, MS Project Server,

    SharePoint, Accounts

    Rollout status Now all our major departments have started using HD Job

    Costing. All new quotes are being carried out in HD Job costing,we are now running 2 large jobs using HD Job Costing

    ll

    http://www.icmedialtd.com/downloads/IC%20CORPORATE%20BROCHURE%20Q4%202009.pdf
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    Training roll-out via IC Training

    http://www.icmedialtd.com/downloads/IC%20CORPORATE%20BROCHURE%20Q4%202009.pdfhttps://ictraining.accessplanit.com/accessplan/default2.aspxhttp://www.icmedialtd.com/http://www.icmedialtd.com/downloads/IC%20CORPORATE%20BROCHURE%20Q4%202009.pdf
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    Project Lifecycle

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    User Interface

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    Price Breakdown Structure

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    Target Price

    Target Profit

    Bid Costs

    Direct Cost Markup

    Indirect Cost Markup

    Direct Costs

    Indirect Costs

    PBS

    The purpose of the PriceBreakdown Structure

    (PBS) is to analyze and

    finalize your Target Price

    by adding profit.

    Job Overhead

    Business Overhead The Target Price is asummary of Bid Costs

    and Target Profit on

    which the Proposed

    Price can be based.

    Bid Costs are a

    summary of

    Direct and

    Indirect Cost.

    Cost Items with no Pay Item

    Assignment. They represent overhead

    costs that are not directly related to the

    completion of a Pay Item.

    Target Profit is a summary of

    Direct and Indirect Cost

    Markup on which the

    Proposed Profit can be based.

    Costs that have a direct relationship

    to the completion of Pay Items.

    Cost Items with a Pay Item

    Assignment are considered Direct

    Cost.

    Price BreakdownStructure

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    Cost Breakdown Structure

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    Benefits

    Aiken Group has found that its new technologysolutions help it achieve its goals of increased

    productivity, improved client service, and decreased

    costs. Change takes time, but our efforts are already

    making people better at their individual jobs, saysDanny Donald Aiken Group MD. Were using HD Job

    Costing to give people information, achieve greater

    accountability, and positively change employee

    behaviour over time, all of which improve our ability

    to serve our clients.

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