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SAFE HARBOR STATEMENT
2
Some of the statements herein constitute “forward-looking statements” that do not
directly or exclusively relate to historical facts. These forward-looking statements
reflect our intentions, plans, expectations, assumptions and beliefs about future
events and are subject to risks, uncertainties and other factors, many of which are
outside our control. Important factors that could cause actual results to differ
materially from the expectations expressed or implied in the forward-looking
statements include known and unknown risks. Because actual results could differ
materially from our intentions, plans, expectations, assumptions and beliefs about the
future, you are urged to view all forward-looking statements contained herein with
caution. Tata Communications does not undertake any obligation to update or revise
forward looking statements, whether as a result of new information, future events or
otherwise.
ANALYST & INVESTOR MEET June, 2010
Presented by
Sanjay Baweja Chief Financial Officer
FY10 Financials
Financial Highlights: FY10
Consolidated Gross Revenues Consolidated EBITDA
Consolidated PAT Consolidated PBT
Rs crores As Per India GAAP
Enterprise & Retail is 19%; Service Provider is 81%
FY 10 Total: Rs 11,026 Crores
Gross Revenue Split by Business & Segment (FY10)
Enterprise & Retail is 33%; Service Provider is 67%
FY 10 Total: Rs 5,652Crores
Net Revenue Split by Business & Segment (FY10)
Submarine Cables
IP, MPLS & Ethernet Expansion
Data Centers
New / Managed Services
Key Investment Areas
Key Metrics: Capex
Financial Highlights: Q4 FY10
Consolidated Gross Revenues Consolidated EBITDA
Consolidated PAT Consolidated PBT
Rs crores As Per India GAAP
Segment Revenues: Q4 FY10
1,385 1,715
4Q09 4Q10
Global Voice Global Data
Others
24%
2%
14%
Rs crores As Per India GAAP
Enterprise & Retail is 19%; Service Provider is 81%
Q4 FY10 Total: Rs 2,973 Crores
Gross Revenue Split by Business & Segment (Q4 FY10)
Enterprise & Retail is 37%; Service Provider is 63%
Q4 FY 10 Total: Rs 1,360 Crores
Net Revenue Split by Business & Segment (Q4 FY10)
ANALYST & INVESTOR MEET June, 2010
Presented by
N. Srinath Chief Executive Officer and Managing Director
Vinod Kumar Chief Operating Officer
Our Vision for The New World of Communications
Emerging market companies in the Fortune Global 500 more than tripled since 1995.
500 500 500 500
2007 2006 2005 1995
Emerging-market companies Developed-market companies
Composition of the Fortune Global 500
Distribution of emerging-market companies
By Country/Region of Origin (100% = 70 companies)
The Growing Influence of Emerging Markets
Cost Complexity Carbon Constraint Capital
MORE MORE
MORE
LESS LESS LESS
and Connected Speed
Face-to-face Secure
Pay-per-use
The New World requires
Flexibility to Manage Uncertainty
Cost Control
New Growth Markets
New World of Communications
Our Vision
Billion Minutes of International Voice Traffic
Terabits of International Bandwidth Lit Capacity
Data Centers with more than 10,000 racks
Petabits every month on our Internet backbone
Tata Communications in numbers
World’s #1 in Wholesale International Voice services
Global Voice Solutions
Global Data Solutions
India Broadband Investments
World’s largest submarine cable network
Non-stop around the world IP Backbone
India’s #1 in Enterprise Data Services
Focus on Managed Services
Wireline and Wireless (WiMax and WiFi) networks in India
FOCUS on SMB
Neotel (49%) South Africa’s second network operator
TTSL (strategic investment)
BitGravity CDN technology start-up
UTL in Nepal
Business Portfolio - Update
Managed Services
Emerging Markets
India Leadership
Integrated Wholesale
" Apply our home market model to the next strategic growth markets
" Drive catalyst services for Enterprises
" Define and empower profitable model for Service Providers
" Build on our Wholesale foundation
Our Leadership Strategy
India Enterprise Data
Wholesale LD Voice
Global Wholesale International Voice
Wholesale Connectivity Enterprise Services
Now Aspiration To be amongst the leading providers of global/multi-regional services to MNCs, with an emphasis on emerging markets and managed services
Our Position and Aspirations
Service Providers
Mobile Operators
IP Customers
Direct Voice Bilaterals
IP Peering Partners
NNIs
Major Transformation Services Partnerships
Our Wholesale Scale
Global IP Backbone
Global Voice
Global Transmission
Business Transformation
White Label B2B
Solutions
Global Signaling
World’s Number #1 in Wholesale International Voice
World’s largest submarine cable network
Develop next-gen services quickly and efficiently
Turnkey solutions from product to marketing
Facilitates 50% of the world’s roaming traffic
Global Tier-1 ISP 6% of global Internet
Our Wholesale Offerings
International Voice Leadership
Market Leadership • # 1 Wholesale International provider
Stable Cash Flows • Strong operating margins and
marginal incremental capex
Sustainable Business Model • Driving large strategic partnerships/
outsourcing relationships • Leading the shift to VoIP & other IP
models
Billion Minutes of International Voice Traffic
VoIP
Long-term deals
*
* On a run-rate basis
Global Signaling
Best-in-Class SS7 Network 3 STP pairs in Asia/Europe/North America for geographical diversity and regional traffic segregation
Superior Worldwide Reach Over 280 on-net destinations,
#1 in the world
Over 825 destinations available in all
25+ peering agreements with other IGPs
Market Leadership • Facilitates more than 50% of
global roaming
High Profitability • High volume value-added
service; not resource (or capex) intensive
Future Potential • Strong growth in mobile
subscribers as well as mobile broadband services
Transformation Services
Network Engineering
Network Implementation
Network Operations
Planning
Design
Vendor Evaluation
Testing
Program Management
Acceptance Testing
Network Op. Center
Capacity Management
Access Management
SER
VIC
E R
ELAT
ED
Service Planning and Deployment
Service Fulfillment
Service Assurance
Enterprise
Wholesale
Testing
Order Management
Provisioning
Complaint Management
Service Management
EMER
GIN
G T
ECH
NO
LOG
IES
WiMAX
NGN
NET
WO
RK
REL
ATED
Collaboration Security Data Center Voice Solutions Web Conferencing
Man
aged
Ser
vice
s
NETWORK OPTIMIZATION SERVICES
Audio Conferencing
Business Messaging
Telepresence
Video Conferencing
Firewall
Anti-X
vUTM
IDS/IPS
mDDoS
Colocation Services
Managed Hosting
Managed Storage
Virtualization
VoIP
VcIPLC
Hosted Contact Center
IPVoice Connect
Hosted PBX
Nat. Leased Line Internet MPLS
Access Services (Wireless, Wireline) WAN Ethernet
Application Optimisation
Int. Leased Line
Net
wor
k Se
rvic
es
UNIFIED COMMUNICATIONS
Content Delivery Networking Application Optimization
Our Enterprise Solutions Suite
33
Enabling Services
Content Delivery Network (CDN) MPLS Ethernet
Glo
bal M
edia
D
eliv
ery
In
fras
truc
ture
Global IP Network
Managed Security Services
Managed Hosting and Storage
Services
33
Satellite Broadcast
Video Connect Mosaic
Best-in-Class Integrated Portfolio
Media & Entertainment: Segment Solutions
End-to-End ATM Service
End-to-End PoS Service
Banking Infrastructure with One-Window Service Management
" Started operations in April 2009
" Launched “pay-per-use” end-to-end
ATM outsourcing
" Managing 1,000+ ATMs and 3,000+ PoS
carrying 32% of India’s point-of-sale
transactions
Hosted Core Banking Solution
34
Banking & Financial Services: Segment Solutions
Broadband Wireless Access (BWA) Spectrum Auction Update
" Participated for all-India spectrum
" Circle-wise business cases developed over two years, with experience of broadband market as well as Wimax operations 5 cities / 50,000 subscribers
" Bids exceeded business cases by large margin; exited the auction progressively when no viable ‘package’ was available
" Immediate focus on SMB market – leverage synergies with Enterprise play, including managed services, SaaS and cloud computing
" SMB business segment now reporting into the Global Data Business Unit
" Await developments to evaluate future opportunities in the retail segment
Broadband Business Update
" “Core Business” " Global Voice " Global Data, including
" Global submarine cable & Tier-1 IP network " India Enterprise Data leadership & SMB opportunity " Mobility, Vertical Solutions & Managed Services
" Neotel and the Africa opportunity
" Stake in Tata Teleservices
Tata Communications: Sum of many Exciting Parts
" Redefine “Wholesale” – Integrated, Turnkey, White Label
" Continue to expand India access networks
" Focus on catalyst services: Telepresence, CDN/Mosaic and Ethernet
" Achieve global benchmarks in customer service and operations
" Create at least one new “home market” (in addition to India and South Africa)
Strategic Focus: 2010-2012
" Global player with its heart in the Emerging Markets
" Exciting and rapid transformation has been completed
" Proud of our established Wholesale leadership; well on our way to creating a meaningful global Enterprise play
" Investments in India, South Africa and other Emerging Markets will continue, both organic and inorganic
In Conclusion…