23
FY 13 Project Listing by Operational Area Area Project (if a priority project add an asterisk) Sponsor Associate Director Project Manager Business Impact (Problem This Will Solve) Budget (SWD To Start) or GIB Project Start date Project End Date Revised Project End Date Upcoming Key Milestones Issues (most critical) Risks (most critical) Status (Green, Yellow, Red) AS Day to Day Operations Improvements Alison Alden Mike Howard Marilyn Smith Bart Dahlstrom Sophie Wong Creation of a team to identify, organize and successfully manage the operational needs of SAP related Administrative Systems. The primary goals are to document solution landscape, research application performance management functionality and implement batch scheduler functionality. GIB 4/1/2012 10/1/2012 10/1/2012 10/2012: Complete RFP for outsourcing of batch scheduling Green AS Support & Enhancements Alison Alden Mike Howard Marilyn Smith Bart Dahlstrom Frank Quern The project focuses on addressing the organization, process and procedures of Administrative Systems support and enhancement work stream. The primary goals of the project are: significantly reduce the backlog of issues and develop a recommendation for ongoing sustainable staffing and procedure model. GIB 9/15/2011 12/31/2012 12/31/2012: Backlog target 150 Green AS Global Initiatives - Short Term Mike Howard Bart Dahlstrom Bob Casey The project's goal is to address a number of short term administrative systems needs to support the Singapore-MIT Alliance for Research and Technology (SMART). The list of improvements include: document attachments, interface improvements, fixed assets, data warehouse reports, data warehouse financial tables and workflow. Currently only workflow is the only outstanding item. VPF 4/1/2011 TBD The final workflow deliverable is on hold until it can be prioritized against other initiatives in the VPF queue Red AS Grad Student Appointments Gerry O'Toole Bart Dahlstrom Karon McCollin Improve the processing of graduate student appointments by creating an interface that will automatically create or change graduate appointments in SAP. SWD 8/15/2012 6/30/2012 09/2012: Conduct project kickoff meeting Green AS SAPWeb Upgrade Prototype Bart Dahlstrom Bart Dahlstrom Hao Wen Determine the path for SAPWeb and SAPWebSS SWD 10/1/2012 12/31/2012 Not started Detail FY2013 IS&T Project Report -September Page 1 of 23 modified by: D. Segaloff date modified: 9/21/2012

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FY 13 Project Listing by Operational Area

Area

Project (if a priority

project add an

asterisk) Sponsor

Associate

Director

Project

Manager

Business Impact (Problem This

Will Solve)

Budget (SWD To

Start) or GIB

Project

Start date

Project End

Date

Revised

Project

End Date

Upcoming Key

Milestones

Issues (most

critical)

Risks (most

critical)

Status

(Green,

Yellow,

Red)

AS

Day to Day

Operations

Improvements

Alison Alden

Mike Howard

Marilyn Smith

Bart

DahlstromSophie Wong

Creation of a team to identify,

organize and successfully manage

the operational needs of SAP

related Administrative Systems.

The primary goals are to

document solution landscape,

research application performance

management functionality and

implement batch scheduler

functionality.

GIB 4/1/2012 10/1/2012 10/1/2012

10/2012: Complete

RFP for outsourcing

of batch scheduling

Green

ASSupport &

Enhancements

Alison Alden

Mike Howard

Marilyn Smith

Bart

DahlstromFrank Quern

The project focuses on addressing

the organization, process and

procedures of Administrative

Systems support and

enhancement work stream. The

primary goals of the project are:

significantly reduce the backlog of

issues and develop a

recommendation for ongoing

sustainable staffing and procedure

model.

GIB 9/15/2011 12/31/201212/31/2012:

Backlog target 150Green

ASGlobal Initiatives -

Short TermMike Howard

Bart

DahlstromBob Casey

The project's goal is to address a

number of short term

administrative systems needs to

support the Singapore-MIT

Alliance for Research and

Technology (SMART). The list of

improvements include: document

attachments, interface

improvements, fixed assets, data

warehouse reports, data

warehouse financial tables and

workflow. Currently only

workflow is the only outstanding

item.

VPF 4/1/2011 TBD

The final workflow

deliverable is on

hold until it can be

prioritized against

other initiatives in

the VPF queue

Red

ASGrad Student

AppointmentsGerry O'Toole

Bart

Dahlstrom

Karon

McCollin

Improve the processing of

graduate student appointments

by creating an interface that will

automatically create or change

graduate appointments in SAP.

SWD 8/15/2012 6/30/2012

09/2012: Conduct

project kickoff

meeting

Green

ASSAPWeb Upgrade

Prototype

Bart

Dahlstrom

Bart

DahlstromHao Wen

Determine the path for SAPWeb

and SAPWebSSSWD 10/1/2012 12/31/2012 Not started

Detail

FY2013 IS&T Project Report -September Page 1 of 23

modified by: D. Segaloff

date modified: 9/21/2012

FY 13 Project Listing by Operational Area

Area

Project (if a priority

project add an

asterisk) Sponsor

Associate

Director

Project

Manager

Business Impact (Problem This

Will Solve)

Budget (SWD To

Start) or GIB

Project

Start date

Project End

Date

Revised

Project

End Date

Upcoming Key

Milestones

Issues (most

critical)

Risks (most

critical)

Status

(Green,

Yellow,

Red)

ASApplicant Tracking

System Evaluation

Wayne

Turner

Bart

DahlstromDoug Walsh

Select an Applicant Tracking

System to support the strategic

roadmap of HR and Staffing

Services

SWD 3/1/2012 9/28/201209/2012: Select

vendorGreen

AS

Plan Maintenance

Realignment Program -

Phase II Prototype

Martin DugalBart

DahlstromJim Fragala

Create prototype of a redesigned

web interface for the user

community and redesigned back

end processing for the Facilities

department

SWD 9/1/2012 11/30/201209/2012: Conduct

project kickoffGreen

ASAPR 3.o

ImplementationGerry O'Toole

Bart

DahlstromKevin Lyons

Implement the edit functionality

created as a results of the APR

Edit Prototype project

SWD 9/4/2012 4/15/201309/2012: Conduct

project kickoffGreen

ES

Replacement of

Independent

Activities Period (IAP)

Julie NormanEamon

KearnsMadge Lewis Replace high risk application. SWD 7/1/2011 9/1/2012 Rollout in Summer.

Slightly behind in

development.

If deadline is

missed, will

need to wait a

year for go live.

Green

ES Intelligent MessagingMary

Callahan

Eamon

KearnsRene Little

Enhanced system messaging to

aid the advising process.SWD 2/1/2012 TBD

Freshman

requirements signed

off.

Requirements for

Fall larger than

anticipated.

Green

ES

Work flow and

Revision Processing

(WARP)

Stu SchmillEamon

KearnsMadge Lewis SWD 7/1/2011 1/1/2013

Slightly behind in

development.

If deadline is

missed, will

need to wait a

year for go live.

Yellow

ES

Oracle Forms

Replacement (Phase

1)

Eamon

Kearns

Eamon

Kearns

Michelle

ManchentonRemoval of Oracle Forms. SWD 1/1/2012 TBD

Determining best

tool to use to

replace simple

forms.

Yellow

ES Stellar Gradebook

Dan Hastings,

Christine

Ortiz

Eamon

KearnsDerek Jaeger

Standalone grade book with

enhanced requested functionality.SWD 7/1/2011 10/1/2012 Full Rollout in Fall. Green

ES Stellar Attendance

Dan Hastings,

Christine

Ortiz

Eamon

KearnsDerek Jaeger

Gradebook no longer used for

attendance.SWD 10/1/2011 3/1/2013

Beta Release in Fall,

Full Rollout in

Spring.

Green

ES Stellar MobileEamon

Kearns

Eamon

KearnsDerek Jaeger

Provide enhanced mobile

interface to MyStellar.GIB 2/1/2012 10/1/2012

Initial Release in

Summer.Green

ES Housing AnalysisHenry

Humphries

Eamon

Kearns

Jonathan

Magsino

Full understanding of existing

housing process.SWD 10/1/2011 6/30/2012 Green

ESStudent Accounts

ImplBetsy Hicks

Eamon

KearnsLori Singer

Streamlined Student Accounts

process with enhanced tools.SWD 7/1/2011 6/30/2013

Slightly behind in

development.Green

Detail

FY2013 IS&T Project Report -September Page 2 of 23

modified by: D. Segaloff

date modified: 9/21/2012

FY 13 Project Listing by Operational Area

Area

Project (if a priority

project add an

asterisk) Sponsor

Associate

Director

Project

Manager

Business Impact (Problem This

Will Solve)

Budget (SWD To

Start) or GIB

Project

Start date

Project End

Date

Revised

Project

End Date

Upcoming Key

Milestones

Issues (most

critical)

Risks (most

critical)

Status

(Green,

Yellow,

Red)

ESEnrollment

Management

Diana

Henderson &

Mary

Callahan

Eamon

KearnsRene Little

Over enrollment in classes

resulting in students unable to

take classes for which they

registered.

SWD 2/1/2012 TBD

Business

Justification doc

agreed on.

Getting consensus

on requirements

will be difficult.

Business not

aligned on

importance of

project

Green

ES Online GradingMary

Callahan

Eamon

KearnsZahida Tahir

Final grades no longer data

entered by registrar.SWD 7/1/2010 9/1/2012

Project completion

in Fall.Green

ESDigitization of Forms

and Petitions

Mary

Callahan

Eamon

KearnsZahida Tahir

Removal of paper forms and

processes.SWD 7/1/2011 TBD

Need to grow

project team. Key

tech consultant is

leaving.

Green

ES Graduate AdmissionsChristine

Ortiz

Eamon

Kearns

Eamon

Kearns

Better integration with E1 and

Grade 20.SWD 2/1/2012 6/1/2012 Green

ES Scheduling ImplMary

Callahan

Eamon

KearnsLori Singer

Replace high risk application with

additional requested functionality. SWD 1/1/2012 1/1/2015 Green

ES OSE/WTW upgradeEamon

Kearns

Eamon

Kearns

Jonathan

MagsinoGIB 3/1/2012 1/1/2013

Keeping user

requests to a

minimum while

upgrade is

happening.

Green

ES Early Warning System

Julie Norman

& Mary

Callahan

Eamon

KearnsDerek Jaeger

Easier way to determine if

students are having issues with

classes.

SWD 4/1/2012 TBD Project start. Not started

DM

Migrate DW (Dev,

Test and Prod)

environments to VMs

Running Linux.

Mary WeisseMary

WeisseScott Thorne

Create a virtualized environment

that will be easier for Operations

& Systems to administer. Provide

a newer faster DW environment.

GIB 2/1/2012 7/15/20125/28/2012

Completed

3/10/2012 Dev

Environment

Migrated.

5/13/2012 Test

Environment

Migrated.

7/15/2012 Prod

Environment.

Limited DW staff

working on all DW

projects Project

work takes

precedence.

Migration schedule

subject to change

based on projects.

Start process,

staff gets taken

off to do other

work. Need to

restart.

Red

DM

Roles Migration to

high availability RAC

environment

Scott ThorneMary

Weisse

Rob Grenier

& Rob

Campanella

With increased use of the ROLES

database it is even more critical

and imperative that it be moved

to an HA (High Availability) RAC

(Oracle Real Application Clusters)

environment to ensure maximum

protection from outages.

GIB 11/1/2011 12/31/2012

The RAC test

environment should

be ready for testing

by the end of the

week.

Final cutover

timing and Race

training for the

DBA staff.

The cutover

risk is low as

we will be able

to resort back

to the original

server if

necessary.

Green

Detail

FY2013 IS&T Project Report -September Page 3 of 23

modified by: D. Segaloff

date modified: 9/21/2012

FY 13 Project Listing by Operational Area

Area

Project (if a priority

project add an

asterisk) Sponsor

Associate

Director

Project

Manager

Business Impact (Problem This

Will Solve)

Budget (SWD To

Start) or GIB

Project

Start date

Project End

Date

Revised

Project

End Date

Upcoming Key

Milestones

Issues (most

critical)

Risks (most

critical)

Status

(Green,

Yellow,

Red)

DMMITSIS database

migration to 11G

Eamon

Kearns

Mary

WeisseRob Grenier

The current MITSIS database

version (10.2.0.3) is not only 2

patchsets behind (it should be at

10.2.0.5) but was officially

desupported 7/30/2011. While we

have extended support that only

covers us till 7/30/2013 and in the

meantime we are vulnerable to

bugs and potential security issues

that are fixed in 11.2 (as well as

the missing 10G patchsets). That

may seem like a long time off but

given the complexity of thee

MITSIS environment and all it's

associated dependencies this will

be a challenging move and will

require great planning and testing.

GIB 9/1/20119/30/12 -

10/31/12

The DEV

environment is

ready for testing.

We can not move

forward with out

full support of the

Student Services.

We find

ourselves on

an

unsupported

platform in July

of 2012.

Green

DMDatabase migrations

to 11G

Database

Admin

Mary

WeisseRob Grenier

The database administration has a

long term goal of moving all

Oracle database to Oracle version

11.2. Currently we are

approximately 28% of the way

there. The databases, current

version, and assigned DBA can be

found at:

https://wikis.mit.edu/confluence/

di.

GIB 7/1/2011 12/31/2012

Some apps may

not be 11G

compliant.

None Green

DM RAFT Phase 3Claude

Canizares

Mary

WeisseAmon Horne

Add more functionality to RAFT to

support forecasting for fiscal

officers and PI's. This will NOT

be one large release. New

functionality will e release every 6-

8 weeks. First two releases are

included, releases to follow will

depend on priority setting by the

Steering Committee and Sponsor.

Software Dev

4/2/2012

5/21/2012

5/18/2012

6/29/2012

(sprint 1) Add

reports, minor

enhancements and

first portion of the

revised data entry

grid.

(sprint 2) Revised

data entry grid

completed,

simplified

forecasting screen,

accelerators

Green

Detail

FY2013 IS&T Project Report -September Page 4 of 23

modified by: D. Segaloff

date modified: 9/21/2012

FY 13 Project Listing by Operational Area

Area

Project (if a priority

project add an

asterisk) Sponsor

Associate

Director

Project

Manager

Business Impact (Problem This

Will Solve)

Budget (SWD To

Start) or GIB

Project

Start date

Project End

Date

Revised

Project

End Date

Upcoming Key

Milestones

Issues (most

critical)

Risks (most

critical)

Status

(Green,

Yellow,

Red)

DM

SAP Solution Manager

Landscape Update to

Release 7.1

Mary

WeisseRon Parker

Release 7.1 provides enhanced

interfaces for SAP system

management, system monitoring,

generation of alerts, metrics

reporting, etc. SAP End of Support

is extended from 12/2013 to

12/2017. The new platform is

expected to facilitate the

automated generation of alerts

and reduce the level of effort with

respect to root cause analysis for

SAP component issues.

GIB 3/26/2012 5/30/2012 Green

DM

SAP Solution Manager

Infrastructure

Monitoring

Mary

WeisseRon Parker

This is an effort to extend and

enhance the automated

monitoring of key SAP

infrastructure components. It is

intended to strengthen

notifications to technical staff,

during off-shift as well as on-shift

hours, in order to facilitate the

timely remediation of issues

impacting the effectiveness of SAP

system operations.

GIB 6/1/2012 9/30/2012 Green

DMSAP HANA - Energy

Use Case Feasibility

Israel Ruiz,

Marilyn

Smith, Bart

Dahlstrom,

Walt Henry,

Peter Cooper

Mary

WeisseLaxmi Rao

Assess the feasibility of analysis

Energy data with HANA in

memory appliance.

GIB 3/20/2012 5/30/2012

4/20/2012 Level 1

SAP HANA

Requirements

gathering

Workshop.

Waiting for vendor

to respond.

The Vendor

may not have

the resources

available to

meet our

timeline.

Red

DM

W91 Data Center -

Thermal Imaging

project for

Department of Energy

Peter CooperMary

WeisseLaxmi Rao

Monitor temperatures in data

center racks for energy

performance improvements.

GIB 1/1/2012 6/30/2012

4/2/2012 - Site visit

by Department of

energy contractors

to review data.

Green

DMMGHPCC - Operations

PlanningMarilyn Smith

Mary

WeisseLaxmi Rao Support MGHPCCPlannng teams. GIB ongoing Green

DMCampus Energy Task

Force

Israel Ruiz,

Prof.

Glicksman

Mary

WeisseLaxmi Rao Support Task Force activities. GIB ongoing

Sloan IT Energy and

plug load study with

Prof. Hammers

class.

Green

Detail

FY2013 IS&T Project Report -September Page 5 of 23

modified by: D. Segaloff

date modified: 9/21/2012

FY 13 Project Listing by Operational Area

Area

Project (if a priority

project add an

asterisk) Sponsor

Associate

Director

Project

Manager

Business Impact (Problem This

Will Solve)

Budget (SWD To

Start) or GIB

Project

Start date

Project End

Date

Revised

Project

End Date

Upcoming Key

Milestones

Issues (most

critical)

Risks (most

critical)

Status

(Green,

Yellow,

Red)

DM Space EconomyMarty

Schmidt

Mary

WeisseScott Thorne

The MIT Space Management

System provides a means for

recording and analyzing the use of

space across the Institute at the

level of the Principal Investigator

(PI). The initiative emerged in

response to the Institute Task

Force Working Group on space.

Prior to the development of this

system, detailed information on

space use was captured only at

the DLCI level. All academic and

research units at MIT are required

to maintain their Space

Management System data.

Fixed Cost Funded by

Provost.

Initial

Rollout

11/21/11

Modificatio

ns &

Enhanceme

nts

6/12/12.

Initial

Rollout

4/16/12

Modificatio

ns &

Enhanceme

nts 7/9/12.

Initial

Rollout

4/30/12

Completed

.

End date revised to

meet increase in

scope.

3/26 - Preliminary

Demo to Steering

Committee.

4/8 - 4/12/2012

Usability Testing.

4/8 Steering

Committee Review.

4/30 Rollout.

Waiting on

decision as to

whether all

departments will

provide an initial

spreadsheet to

load data or enter

data by hand.

* Design was

done by the

steering

committee

with no user

involvement.

Risk is that it

may not meet

user needs or

expectations.

Green

DM Cognos Deb LeitchMary

WeisseScott Thorne Replace BrioQuery. GIB 7/1/2011 6/30/2014

4/2012 First public

release to the MIT

Community.

3 Focus Groups in

process: financial,

HR, EHS.

Student Focus

Group kick off in

Spring.

Central Focus Group

kick off in Summer.

Current: 52 reports

built and available.

Projects need to

understand that

reporting is

gathered through

the focus groups.

Need lead time to

kick them off and

administer.

*Right people

aren't present

in the focus

group

*Keeping up

with the

demand of

both projects

and ongoing

focus groups.

Green

DMSeparate SAP Training

Environment

Mary

WeisseRon Parker

Required for curriculum

development, course

development, hands-on classroom

training, self-paced hands-on

training. This environment's

activities will be separate from

those of the production SAP

Enterprise Learning environment

(where on-online SAP training

activities involving updating may

not be feasible).

GIB 5/7/2012 6/11/20126/07/2012

CompletedCompleted

Detail

FY2013 IS&T Project Report -September Page 6 of 23

modified by: D. Segaloff

date modified: 9/21/2012

FY 13 Project Listing by Operational Area

Area

Project (if a priority

project add an

asterisk) Sponsor

Associate

Director

Project

Manager

Business Impact (Problem This

Will Solve)

Budget (SWD To

Start) or GIB

Project

Start date

Project End

Date

Revised

Project

End Date

Upcoming Key

Milestones

Issues (most

critical)

Risks (most

critical)

Status

(Green,

Yellow,

Red)

DM

Separate SAP

Discovery

Environment

Mary

WeisseRon Parker

Required for SAP project and

Support and Enhancement

package discovery efforts.

GIB 6/4/2012 7/15/2012

Installation of SAP

Enhancement

Package 6 for ERP

6.0.

An SAP production

footprint is

required to

support this effort.

Green

SE President's Website ReifSteve

Buckley7/2/2012 7/2/2012 Completed

SEPresident Emeritus

WebsiteHockfield

Steve

Buckley7/2/2012 7/2/2012 Completed

SEAccelerated

Automation *Smith

Steve

BuckleyBastos Quality, efficiency $420K SW 7/1/2011 6/30/2012 6/30/2013

9/1/12 Automation

45% complete.

BA & Business

Availability.

BA & Business

Availability.Yellow

SEMobile Campus

Preview Weekend *ITGC

Steve

BuckleyAnderson Self Service $80K SW 2/1/2012 4/15/2012 4/18/12 Launch. Completed

SEAdvanced Mobile

MapsITGC

Steve

BuckleyAnderson Self Service $300K SW 2/1/2012 6/30/2012 ######### Wayfinding

Interior map

availability.Green

SE Time Inventory BuckleySteve

BuckleyBuckley Quality, efficiency 0 7/11/2011 6/30/2012 Completed

SE Kerberos for WindowsKerberos

Board

Steve

BuckleyHardjono Security $104K GIB 6/1/2012 6/30/2012 7/30/2012 Final Release

Independently

build to signYellow

SE Kerberos for AndroidKerberos

Board

Steve

BuckleyHardjono Security $10K GIB 6/1/2011 6/30/2012 ######### Java bindings Green

SEDevelop ABAP User

Experience PrinciplesSmith

Steve

BuckleyLyons Self Service 0 3/1/2012 8/30/2012 Green

SE

IS&T Service

Catalogue and

Website Redesign *

Smith,

Goguen

Steve

BuckleyMurphy Self Service $215K SW 4/2/2012 4/2/12 Launch. Completed

SE Drupal Cloud SmithSteve

BuckleyMurphy Self Service $66k GIB 7/1/2011 6/30/2012

4/1/12 Pilot with

Title IX, 4/6/12

Presentation at

WebPub, June -

Launch at IT

Partners

Conference.

Completed

SEKnowledge Base

Improvements

Smith,

Goguen

Steve

BuckleyMurphy Self Service 7/1/2011 4/2/2012 4/2/12 Launch.

Confluence

upgrade issues

User log in

issuesYellow

SEDevelop On Line

Training CatalogueSmith

Steve

BuckleyWiklund Self Service 7/1/2011 6/30/2012 6/30/2013 Green

SEDCAD: KSJ Fellowship

Web (WebP)

KSJ (Knight

Science

Journalism

Fellowships)

Steve

Buckley4/1/2009 5/31/2012 Red

Detail

FY2013 IS&T Project Report -September Page 7 of 23

modified by: D. Segaloff

date modified: 9/21/2012

FY 13 Project Listing by Operational Area

Area

Project (if a priority

project add an

asterisk) Sponsor

Associate

Director

Project

Manager

Business Impact (Problem This

Will Solve)

Budget (SWD To

Start) or GIB

Project

Start date

Project End

Date

Revised

Project

End Date

Upcoming Key

Milestones

Issues (most

critical)

Risks (most

critical)

Status

(Green,

Yellow,

Red)

SE

DCAD: UAAP

Student/Advisor Data

Management (FMP)

UAAP (Office

of

Undergraduat

e Advising

and Academic

Programming

)

Steve

Buckley7/1/2010 6/29/2012 Green

SEDCAD: GSSD Website

(WebP)

Political

Science

Steve

Buckley10/18/2010 3/30/2012 Yellow

SEDCAD: HST Website

(WebP)

HST (Health

Sciences and

Technology)

Steve

Buckley10/28/2010 3/30/2012 Yellow

SE

DCAD: Major

Agreements Database

- PROVOST (FMP)

Office of the

Provost

Steve

Buckley11/1/2010 4/30/2012 Green

SE

DCAD: Registrar's

Classroom inventory

db (FMP)

Registrar's

Office

Steve

Buckley2/18/2011 6/30/2012 Green

SE

DCAD: Aero Astro

Student database

(FMP WebP)

Aero AstroSteve

Buckley3/24/2011 3/30/2012 Green

SEDCAD: GetFit 2012

(ConP)MIT Medical

Steve

Buckley5/2/2011 4/30/2012 Green

SE

DCAD: HST graduate

admissions

conversion (FMP)

HST (Health

Sciences and

Technology)

Steve

Buckley7/11/2011 6/30/2012 Green

SE

DCAD: VPF Sponsored

Accounts Status dB

(FMP)

VPF (Office of

the VP for

Finance)

Steve

Buckley7/27/2011 4/30/2012 Green

SE

DCAD: Office of the

President Websites

(WebP)

Office of the

President

Steve

Buckley8/1/2011 4/13/2012 Green

SE

DCAD: Corporation

Committees DB

(ConP)

Office of the

Corporation

Steve

Buckley8/4/2011 6/29/2012 Green

Detail

FY2013 IS&T Project Report -September Page 8 of 23

modified by: D. Segaloff

date modified: 9/21/2012

FY 13 Project Listing by Operational Area

Area

Project (if a priority

project add an

asterisk) Sponsor

Associate

Director

Project

Manager

Business Impact (Problem This

Will Solve)

Budget (SWD To

Start) or GIB

Project

Start date

Project End

Date

Revised

Project

End Date

Upcoming Key

Milestones

Issues (most

critical)

Risks (most

critical)

Status

(Green,

Yellow,

Red)

SE

DCAD: DAPER NCAA

Eligibility &

Compliance Phase 2

DAPER

(Department

of Athletics,

Physical

Education,

and

Recreation)

Steve

Buckley9/1/2011 6/29/2012 Green

SE

DCAD: Faculty

Newsletter Website

(WebP)

Office of the

Provost

Steve

Buckley10/24/2011 TBD Green

SE

DCAD: MITAC

Web/FM integration

(FMP and WebP)

Community

Services

Office

Steve

Buckley10/28/2011 6/29/2012 Green

SEDCAD: MIT Projects

Website (WebP)

Office of the

President

Steve

Buckley11/21/2011 4/27/2012 Green

SE

DCAD: DAPER Project

Consulting FY12

(ConP)

DAPER

(Department

of Athletics,

Physical

Education,

and

Recreation)

Steve

Buckley12/1/2011 6/29/2012 Green

SEDCAD: Nepf lab static

site fixes (WebP)Nepf lab

Steve

Buckley1/23/2012 2/10/2012 Green

SEDCAD: DSL advising

database (FMP)

DSL (Dean for

Student Life)

Steve

Buckley1/24/2012 12/31/2012 Green

SE

DCAD: Office of the

General Counsel Web

Site

Office of the

General

Counsel

(OGC)

Steve

Buckley2/27/2012 4/6/2012 Green

SEDCAD: Professor

Lawson website fixes

Political

Science

Steve

Buckley3/14/2012 3/21/2012 Green

SEDCAD: DMSE Drupal 7

site evaluation

MSE

(Department

of Materials

Science and

Engineering)

Steve

Buckley3/16/2012 4/23/2012 Green

Detail

FY2013 IS&T Project Report -September Page 9 of 23

modified by: D. Segaloff

date modified: 9/21/2012

FY 13 Project Listing by Operational Area

Area

Project (if a priority

project add an

asterisk) Sponsor

Associate

Director

Project

Manager

Business Impact (Problem This

Will Solve)

Budget (SWD To

Start) or GIB

Project

Start date

Project End

Date

Revised

Project

End Date

Upcoming Key

Milestones

Issues (most

critical)

Risks (most

critical)

Status

(Green,

Yellow,

Red)

SEDCAD: BLS Climate

Summit 2012 (WebP)

TAC

(Technology

and Culture

Forum)

Steve

Buckley3/20/2012 5/25/2012 Green

SE

DCAD: MedWeb

Website Redesign

(WebP)

MIT MedicalSteve

Buckley3/26/2012 TBD Green

SE

DCAD: Community

Giving Updates

(WebP)

Community

Services

Office

Steve

Buckley3/26/2012 TBD Green

SE

DCAD: DITR Adhoc

FileMaker

FileMapping Project

IS&T

(Information

Services and

Technology)

Steve

Buckley3/27/2012 4/3/2012 Green

SEDCAD: MIT Medical

Websites EvaluationsMIT Medical

Steve

Buckley3/28/2012 TBD Green

CSCustomer Support

RoadmapMarilyn Smith

Barbara

Goguen &

Mark Silis

Barbara

Goguen

Set and communicate direction,

priorities. Get institutional

support.

GIB 2/1/2012 Mtg w/MTSmith

Focus on

people and

experience

rather than

technology

makes it

complicated.

Rushing to get

something

done that does

not result in

desired

customer

experience.

Detail

FY2013 IS&T Project Report -September Page 10 of 23

modified by: D. Segaloff

date modified: 9/21/2012

FY 13 Project Listing by Operational Area

Area

Project (if a priority

project add an

asterisk) Sponsor

Associate

Director

Project

Manager

Business Impact (Problem This

Will Solve)

Budget (SWD To

Start) or GIB

Project

Start date

Project End

Date

Revised

Project

End Date

Upcoming Key

Milestones

Issues (most

critical)

Risks (most

critical)

Status

(Green,

Yellow,

Red)

CS

Telepresence

Equipped Conf Rooms

as a Service

Steve Gass &

Barbara

Goguen

Barbara

Goguen

Oliver

Thomas?

Success will mean two well

equipped, publicly schedulable

rooms will get used for high

quality video conferencing to

support the mission and work of

MIT.

GIB 3/26/2012Kickoff meeting on

3/26

To date,

telepresence

use has relied

heavily on

hand-holding

from back end

service

providers. This

project should

move us

toward a more

scalable

support.

CSReducing Cyrus

Footprint

Mark Silis &

Barbara

Goguen

Mark Silis &

Barbara

Goguen

Deb Bowser

& Chris

Gresham

Success will be all affiliate and

sponsored guest accounts are

moved off of Cyrus, leaving only

those faculty/staff/student

accounts, and allow a more

careful approach to those that

require it.

GIB/TNSC 4/15/2012

Kickoff in April

Checking during

August to see where

we are before back

to school.

Aging Cyrus

infrastructure will

be more stable

with the fewest

users possible.

Some of the

affiliates and

sponsored

accounts will

move easily.

Some will not.

We have and

will need to

use ITGC

backing.

CS*Streamlined walkins

intake process

Barbara

Goguen

Barbara

Goguen

Chris

Gresham

Replaced paper intake forms with

iPad web. Helps automate the

collection of key information, as

well as the management of the

queue when more than one

customer is waiting.

GIB 9/15/2011

Key walkins staff

start working with

iPads and

understanding

applicability.

CSProblem Mgmnt -

Trend Identification

Barbara

Goguen

Barbara

Goguen

Chris

Gresham

Allows us to start managing

problems rather than just

resolving incidents.

GIB 1/15/2012

Working on changes

to RT that facilitate

trend work. Need

to expand to groups

beyond the HD.

Detail

FY2013 IS&T Project Report -September Page 11 of 23

modified by: D. Segaloff

date modified: 9/21/2012

FY 13 Project Listing by Operational Area

Area

Project (if a priority

project add an

asterisk) Sponsor

Associate

Director

Project

Manager

Business Impact (Problem This

Will Solve)

Budget (SWD To

Start) or GIB

Project

Start date

Project End

Date

Revised

Project

End Date

Upcoming Key

Milestones

Issues (most

critical)

Risks (most

critical)

Status

(Green,

Yellow,

Red)

CS Redefining SupportBarbara

Goguen

Barbara

Goguen

Chris

Gresham &

Dave Conlon

Constantly changing browsers,

consumerization, and changing

customer expectations make the

terms "supported" and

"unsupported" less meaningful

and less useful.

GIB 2/27/2012

It would be nice to

have better

language as well as

ways to share more

information before

start of fall

semester. IS&T

website will go live

with just

recommended (or

not)

May be hard to

come up with

way to easily

represent/expl

ain what we

can and cannot

do to assist

users.

CS*Expanding hours &

channels for helpMarilyn Smith

Barbara

Goguen

Chris

Gresham

Users working with their

computers at all hours redefine

the meaning of "help during

business hours".

GIB 7/1/2011

Have held 3 satellite

help clinics to date

with mixed success.

Have met with NEU

re: using students

after hours. Have

had 1 larger

brainstorming

meeting about

extended hours.

With tight

resources

already, as well

as discussions

at sr. staff level

about

repurposing

resources, it is

not clear

where

extended help

hours fall in

terms of

priority. May

still do a

limited

experiment do

to some

enthusiasm in

CS at this time

to explore it.

Satellite clinics,

exploring other

tools such as

chat, as well as

exploring some

limited online

support after

CS MITx Accessibility Marilyn SmithBarbara

GoguenMary Ziegler

Cannot apply same "brick and

mortar" policies to online

textbook copyright. Need

guidelines for minimum things we

can do now, and what should be

planned for in future as MITx

grows.

GIB 3/15/2012

Initial meeting with

Mary Z., OGC,

Disability Services,

and MITx. Need

several additional

conversations.

Have to be

careful to walk

the line

between

compliance

and agility.

Detail

FY2013 IS&T Project Report -September Page 12 of 23

modified by: D. Segaloff

date modified: 9/21/2012

FY 13 Project Listing by Operational Area

Area

Project (if a priority

project add an

asterisk) Sponsor

Associate

Director

Project

Manager

Business Impact (Problem This

Will Solve)

Budget (SWD To

Start) or GIB

Project

Start date

Project End

Date

Revised

Project

End Date

Upcoming Key

Milestones

Issues (most

critical)

Risks (most

critical)

Status

(Green,

Yellow,

Red)

CSMIT 2030 Teaching &

Learning Spaces

Dan Hastings,

Marty

Schmidt,

Christine

Ortiz

Barbara

Goguen

Oliver

Thomas

Improve the use of space to

facilitate new ways of teaching

and learning.

GIB

Report should be

going to sponsors

soon.

CSCustomer Support

Process MappingMarilyn Smith

Barbara

Goguen

Barbara

Goguen

Document all existing processes

used in Customer Support;

understand gaps between existing

processes and ITIL-like processes.

GIB

CS

Process & Tools for

collecting and using

Customer Feedback

Barbara

Goguen

Barbara

Goguen

Barbara

Goguen

Current surveying tool is broken -

need to explore alternatives and

get something new in place while

at same time explore how to

broaden its usefulness.

GIB

CS IS&T Mobile App

Barbara

Goguen &

Mark Silis

Barbara

Goguen &

Mark Silis

Barbara

Johnson

mobile access to requesting help,

checking on status of request,

searching knowledgebase,

checking 3down, etc.

CS

Better Partnering with

IT Partners for crowd

sourcing help

Barbara

Goguen

Barbara

Goguen

Joanne

Larrabee

Establishing mechanisms that

make it easier for us to tap into

collective IT expertise of MIT to

provide assistance on issues that

we do not have adequate in-

house expertise. Should also

facilitate knowledge capture and

re-use.

CSKnowledge

Management 2.0

Barbara

Goguen

Barbara

Goguen

Barbara

Johnson

After reskinning and upgrade,

where to next?

Detail

FY2013 IS&T Project Report -September Page 13 of 23

modified by: D. Segaloff

date modified: 9/21/2012

FY 13 Project Listing by Operational Area

Area

Project (if a priority

project add an

asterisk) Sponsor

Associate

Director

Project

Manager

Business Impact (Problem This

Will Solve)

Budget (SWD To

Start) or GIB

Project

Start date

Project End

Date

Revised

Project

End Date

Upcoming Key

Milestones

Issues (most

critical)

Risks (most

critical)

Status

(Green,

Yellow,

Red)

CS Service PortfolioBarbara

Goguen

Barbara

GoguenPat Sheppard

IS&T staff are not sure of "who to

go to for what", or what our

service dependencies are. A

complete listing of the services

provided by IS&T (internal db with

key contacts and descriptions of

each service) will answer many of

those questions.

11/1/2011 11/1/2012

Phase I: Prototype

completed March

2012. Phase 2:

exploration of the

right tool to house

and access the

services

information.

(currently

underway). Sponsor

Meeting 8/22 to

discuss next steps

(see ITSM Tool

Discovery project

below)

Green

CS/OI ITSM Tool Discovery

Barbara

Goguen and

Mark Silis

Barbara

Goguen and

Mark Silis

Pat Sheppard

Currently staff involved with day-

to-day operations and support do

not work in a unified system

where the processes are clearly

understood and consistent. This

project will evaluate IT Service

Management tools that can

facilitate collaboration across

teams within the same areas as

well as across the organization.

GIB 8/29/2012 10/31/2012

8/29: BMC overview

9/20: BMC use

cases 9/27:

Sponsor meeting

9/28: Gartner

consult (3rd party

CMDB viewers)

10/1: NEU demo

TBD: Gartner

consult 10/9:

ServiceNow

overview

10/15: ServiceNow

use cases

10/22: Gartner

consult (3rd party

request

management front

ends) 10/29:

Sponsor meeting

10/31: Final

recommendation

Green

Detail

FY2013 IS&T Project Report -September Page 14 of 23

modified by: D. Segaloff

date modified: 9/21/2012

FY 13 Project Listing by Operational Area

Area

Project (if a priority

project add an

asterisk) Sponsor

Associate

Director

Project

Manager

Business Impact (Problem This

Will Solve)

Budget (SWD To

Start) or GIB

Project

Start date

Project End

Date

Revised

Project

End Date

Upcoming Key

Milestones

Issues (most

critical)

Risks (most

critical)

Status

(Green,

Yellow,

Red)

OI

Provision MITnet with

Border Protection

Devices (FW, IDS,

IPS). Handle:

BORDERPROTECTION

ITGC Mark Mike Halsall

BP will provide us with visibility

into the way MITnet is being used,

a capability to detect anomalous

behavior from on-campus, and to

block or reduce the risk due to

suspicious traffic from off-

campus.

HW Cap:$799k; SW:

$30k p.a.; SWEB: $30k

(installation,

configuration, tuning,

logging)

10/1/2011 8/1/2011 10/1/2012

A. All high-risk

networks flowing

through BP (Oct

2012).

B. Established

process for

operational

detection and

protection (May

2012).

C. Automated

handling from end-

to-end of incident,

from detection

through

remediation (Jul

2012).

Without

change control,

changes made

could

adversely

impact

legitimate

traffic.

Green

OI

Provision IST Security

efforts with a modern

log management and

analysis capability.

Handle : SPLUNK

ITGC Mark Mike Halsall

IST Security will be more efficient

and effective in their response to

issues reported to them, or

detected by BP.

HW: $0 (VMs); SW:

$10k license, $12k

p.a.; SWEB: $10k

(installation,

configuration,

interfacing, analysis)

10/1/2010 8/11/2011 10/1/2012

A. Ensure stability of

current tool under

full BP load (Oct

2012).

B. Provision all

available data

resources into

Splunk for maximum

effectiveness (Oct

2012).

Resistance to

providing existing

log data to Splunk.

Are we willing

to implement

infrastructure

to support

it when more is

needed?

Detail

FY2013 IS&T Project Report -September Page 15 of 23

modified by: D. Segaloff

date modified: 9/21/2012

FY 13 Project Listing by Operational Area

Area

Project (if a priority

project add an

asterisk) Sponsor

Associate

Director

Project

Manager

Business Impact (Problem This

Will Solve)

Budget (SWD To

Start) or GIB

Project

Start date

Project End

Date

Revised

Project

End Date

Upcoming Key

Milestones

Issues (most

critical)

Risks (most

critical)

Status

(Green,

Yellow,

Red)

OI

Implement measures

in wireless

infrastructure to

reduce MIT risk.

Handle: SECURE

WIRELESS

ITGC Mark

SW Working

Group

(Murphy,

Thomas,

Yeaton,

Martin et al.)

MIT community wireless

transmissions are now highly

vulnerable to interception.

HW: $0; SW: $0;

SWEB: $10k (design,

development,

interfacing).

10/1/2010 8/11/2011

between

07/12 and

09/12

A. Switchover to

using Exchange AD

for Radius

Authentication (Mar

2012).

B. Communication

with most important

user communities to

change passwords

(Apr 2012).

C. Design of

alternative

solution(s) for non-

compliant devices

(Jun 2012).

D. Development of

configuration file for

Windows and

mobile devices (Apr

2012). E.

Development of

captive portal page

(May2012).

Ancient and non-

standard devices

do not easily

support WPA2

standard. Current

wireless

infrastructure

requires recent

password change,

there are

thousands of users

who will be

inconvenienced by

the change.

Windows

configuration is

error-prone and

confusing to users

(related to Equifax

certs).

The time to get

to a secure

wireless (and

wired)

environment

before MIT is

subjected to an

attack that will

expose MIT

credentials,

sensitive and

regulated data

to

unauthorized

persons,

known or

unknown.

Yellow

OI AT&T DAS Project Mark Silis Mark SilisMarco

Gomes

In building cellular coverage to all

our campus buildings.

Wiring Cost -

$40,000.00, Police

Details - $15,000.00.

Funded by IS&T to

make ready for AT&T.

FTE in FY12 - 130%.

Total FTE - 350%.

7/1/2010 12/2/2013Turn on Phase One

Buildings in Spring.

Verizon and Sprint

in discussion with

AT&T on T&C.

AT&T budget

release for

future DAS

work. Labor

disputes could

delay progress

of onsite work.

Green

OI W51C Sorority Mark Silis Mark SilisJohn

Morgante

Will provide robust network for

IS&T services. It will increase

reliability and reduce length of

any downtime.

Wiring Cost -

$21,000.00,

Equipment Cost -

$34,000.00, Funding

by Facilities Project

Budget. FTE in FY12 -

5%, Total FTE - 5%.

5/1/2011 5/1/2012

Services will be

provisioned in the

Spring.

Green

Detail

FY2013 IS&T Project Report -September Page 16 of 23

modified by: D. Segaloff

date modified: 9/21/2012

FY 13 Project Listing by Operational Area

Area

Project (if a priority

project add an

asterisk) Sponsor

Associate

Director

Project

Manager

Business Impact (Problem This

Will Solve)

Budget (SWD To

Start) or GIB

Project

Start date

Project End

Date

Revised

Project

End Date

Upcoming Key

Milestones

Issues (most

critical)

Risks (most

critical)

Status

(Green,

Yellow,

Red)

OI

Building 24

Infrastructure Move

Study

Mark Silis Mark SilisJohn

Morgante

This site is being evaluated for

new research building. It is a core

site for providing MITnet to Main

Campus.

Preliminary

Engineering Cost -

$35,000.00, Funding

by IS&T. FTE in FY12 -

10%, Total FTE - 75%.

10/1/2011 6/1/2012

Award Engineer

Contract early

Spring.

Green

OI Building 9 Cable

RenewalMark Silis Mark Silis

John

Morgante

Will provide robust network for

IS&T services. It will increase

reliability and reduce length of

any downtime.

Wiring Cost -

$220,000.00,

Equipment Cost -

117,000.00, Funded

by the MIT 2030

Initiative. FTE in FY12 -

10% Total FTE - 10%.

11/1/2011 3/1/2012 None Completed

OI Buildings E17 & E18

RenovationMark Silis Mark Silis

Robert

Lanigan

Will provide robust network for

IS&T services. It will increase

reliability and reduce length of

any downtime.

Equipment Cost -

$500,000.00, Funding

by Facilities Project

Budget. FTE in FY12 -

7%, Total FTE - 15%.

9/1/2011 1/2/2013Construction starts

in April.Green

OI Building 10 Cable

RenewalMark Silis Mark Silis

Robert

Lanigan

Will provide robust network for

IS&T services. It will increase

reliability and reduce length of

any downtime.

Wiring Cost -

$750,000.00,

Equipment Cost -

$475,000.00,

Construction Cost -

$300,000.00, Funded

by IS&T. FTE for FY12 -

20%, Total FTE - 30%.

5/1/2011 8/20/2012 #########

Construction of

TDCR's to be

completed in Sep.

Green

OI Building W91

RenovationMark Silis Mark Silis

Robert

LaniganSupporting renovation.

Wiring Cost -

$150,000.00,

Equipment Cost -

$85,000.00,

Construction Cost -

$150,000.00, Funded

by ?Facilities Project

Budget?. FTE in FY12 -

3%, Total FTE - 10%.

3/1/2012 3/1/2013Construction starts

in early Summer.Green

Detail

FY2013 IS&T Project Report -September Page 17 of 23

modified by: D. Segaloff

date modified: 9/21/2012

FY 13 Project Listing by Operational Area

Area

Project (if a priority

project add an

asterisk) Sponsor

Associate

Director

Project

Manager

Business Impact (Problem This

Will Solve)

Budget (SWD To

Start) or GIB

Project

Start date

Project End

Date

Revised

Project

End Date

Upcoming Key

Milestones

Issues (most

critical)

Risks (most

critical)

Status

(Green,

Yellow,

Red)

OI Building NW16 Cable

RenewalMark Silis Mark Silis

Andrew

Bonvie

Will provide robust network for

IS&T services. It will increase

reliability and reduce length of

any downtime.

Wiring Cost -

$200,000.00,

Equipment Cost -

$130,000.00,

Construction Cost -

$200,000.00, Funded

by IS&T. Total FTE -

10%.

12/2/2011 6/15/2013Design stage late

Spring.Green

OI Building NW17 Cable

RenewalMark Silis Mark Silis

Andrew

Bonvie

Will provide robust network for

IS&T services. It will increase

reliability and reduce length of

any downtime.

Wiring Cost -

$225,000.00,

Equipment Cost -

$145,000.00,

Construction Cost -

$200,000.00, Funded

by IS&T. Total FTE -

10%.

12/2/2011 6/15/2013Design stage late

Spring.Green

OI Building NW21 Cable

RenewalMark Silis Mark Silis

Andrew

Bonvie

Will provide robust network for

IS&T services. It will increase

reliability and reduce length of

any downtime.

Wiring Cost -

$175,000.00,

Equipment Cost -

$120,000.00,

Construction Cost -

$400,000.00, Funded

by IS&T. Total FTE -

10%.

12/2/2011 6/15/2013Design stage late

Spring.Green

OI Building NW22 Cable

RenewalMark Silis Mark Silis

Andrew

Bonvie

Will provide robust network for

IS&T services. It will increase

reliability and reduce length of

any downtime.

Wiring Cost -

$125,000.00,

Equipment Cost -

$95,000.00,

Construction Cost -

$10,000.00, Funded

by IS&T. Total FTE -

10%.

12/2/2011 6/15/2013Design stage late

Spring.Green

OI Housing Analog

ProjectMark Silis Mark Silis Shaun Palma

This will enable IS&T to remove

analog lines from in dorm rooms.

Wiring Cost -

$75,000.00, Funded

by IS&T. FTE in FY12 -

10%, Total FTE 10%.

7/1/2011 4/13/2012 9/1/2012

Planning for

removal of Analog

from Dorm Rooms

by Sep.

Green

OI Building E53 Cable

RenewalMark Silis Mark Silis

John

Morgante

Will provide robust network for

IS&T services. It will increase

reliability and reduce length of

any downtime.

Wiring Cost -

$160,000.00,

Equipment Cost -

$85,000.00,

Construction Cost -

$40,000.00, Funded

by IS&T. FTE in FY12 -

10% Total FTE - 10%.

11/1/2011 3/1/2012 None(Completed

)

Detail

FY2013 IS&T Project Report -September Page 18 of 23

modified by: D. Segaloff

date modified: 9/21/2012

FY 13 Project Listing by Operational Area

Area

Project (if a priority

project add an

asterisk) Sponsor

Associate

Director

Project

Manager

Business Impact (Problem This

Will Solve)

Budget (SWD To

Start) or GIB

Project

Start date

Project End

Date

Revised

Project

End Date

Upcoming Key

Milestones

Issues (most

critical)

Risks (most

critical)

Status

(Green,

Yellow,

Red)

OI Building E52 Building

RenovationMark Silis Mark Silis

John

Morgante

Will provide robust network for

IS&T services. It will increase

reliability and reduce length of

any downtime.

In Planning. 7/1/2010 8/1/2015 Green

OI

Managed Desktop -

Casper Installation

and Rollout

Mark Silis Mark Silis

Richard

Edelson

(Install)

Sar Haidar

(Rollout)

The scope of this project is to

improve efficiencies and customer

satisfaction for our Mac

customers by automating

inventory collection, alerting and

software deployment.

Capital: $38,450 for

SW and $2,156 for HW

Install FTE:2, Rollout

SWEB: 696 hours

$22,000, Maintenance

$20,800

7/1/2011

11/11

(Install)

5/1/2012

Beta testing in IS&T. Green

OI Managed Desktop -

Domain JoinMark Silis Mark Silis

Anne

Silvester

The scope of this project is to

improve efficiencies and customer

satisfaction for our Windows

customers by automating

inventory collection, alerting and

software deployment.

Capital: $62,921,

SWEB 35 hours for a

total cost of $2,335 ,

Maintenance NA

7/1/2010 6/30/2012 On Hold.Issues with non

standard domain.

Red (

Project is

on hold)

OI

Automation of MITSS

Billing & SLA

Management

Mark Silis Mark SilisRashard

Bryan

The objective is to provide for

electronically replicating SLA

contracts for renewal on an

annual basis and providing an

electronic means of sending

contracts out to departments for

renewal and creating monthly

invoices for customers. This will

reduce the time and effort

involved in the cyclical business

activities related to generation

and renewal of SLA contracts and

monthly billing tasks.

Capital: $18,500,

SWEB: 34 hours for a

total cost of $2052 ,

Maintenance $1,400

7/18/2011 3/23/2012Final testing in

progress.Green

OI

Data warehouse

Virtualization and

Linux Migration

Mark Silis Mark SilisGarry

Zacheiss

Migrate all three tiers of Data

Warehouse infrastructure to

virtualized Linux platform: ensure

infrastructure is up-to-date,

improve performance, and

remove outdated Solaris

environment.

Capital: $50k, SWEB:

need estimate from

Mary's area on

amount of effort. .1

FTE from O&I,

$12,500/year

8/16/2010 1/2/2012 6/30/2012

Production cutover

on Memorial

Weekend.

Lack of DW staff

time to migrate

and test data load

scripts due to

other

commitments

(Cognos, RAFT,

etc.).

Age of current

DW hardware

(6 years) and

recurring

reports of

performance

issues will only

become worse

if this work

isn't completed

in a timely

manner.

Green

Detail

FY2013 IS&T Project Report -September Page 19 of 23

modified by: D. Segaloff

date modified: 9/21/2012

FY 13 Project Listing by Operational Area

Area

Project (if a priority

project add an

asterisk) Sponsor

Associate

Director

Project

Manager

Business Impact (Problem This

Will Solve)

Budget (SWD To

Start) or GIB

Project

Start date

Project End

Date

Revised

Project

End Date

Upcoming Key

Milestones

Issues (most

critical)

Risks (most

critical)

Status

(Green,

Yellow,

Red)

OI

Remedy Change

Management

Implementation

Mark Silis Mark SilisGarry

Zacheiss

Introduce Remedy OnDemand

Change Management module into

day-to-day operations business

process for O&I team, increasing

change visibility and improving

opportunity for management

review.

Software licensing:

$225k, SWEB: 1 FTE

for duration,

$125,000/year

3/21/2011 10/5/2011 3/19/2012Production Go-live

3/19/12.None None Green

OI Virtual Desktop EVP Mark SilisGarry

Zacheiss

Introduce VMware View

infrastructure to reduce

management overhead of

managed desktop systems.

Software licensing:

$450k/3 years, SWEB:

.5 FTE, $62,500/year

9/1/2010 12/20/2011 ######### ON HOLD

Project delayed by

Exchange 2010

rollout making use

of same resources.

None Yellow

OI IDD Environment

RefactorMark Silis Mark Silis

Garry

Zacheiss

Increase redundancy and reduce

scope of potential failures in IDD

application environments by

separating out Java application

containers and Apache application

into separate server pools by

business area.

SWEB: .75 FTE,

$93,600/year4/1/2012 12/31/2012

Begin building new

Events Calendar test

environment, due

4/30/12.

Need to share

white paper

describing new

environment with

Admin Systems BA

teams and discuss

business impact.

Green

OI Enterprise Storage

RenewalMark Silis Mark Silis

Garry

Zacheiss

Ensure IS&T enterprise storage

systems are kept current by

retiring 3PAR and EMC CX3

storage, introducing new VNX

storage including SSD capability,

and upgrade Data Domain VTL

appliances to increase

performance and capacity.

Capital: $2.1MM/3

years, SWEB: 2FTE,

$250,000/year

7/1/2011 6/30/2012

Delivered SSD

storage in VNX-7500

array for production

RAFT use: 3/2/12,

Discontinued all use

of 3PAR systems:

2/26/12.

Schedule incurred

some delay due to

construction delay

with OC11-755

data center.

Green

Detail

FY2013 IS&T Project Report -September Page 20 of 23

modified by: D. Segaloff

date modified: 9/21/2012

FY 13 Project Listing by Operational Area

Area

Project (if a priority

project add an

asterisk) Sponsor

Associate

Director

Project

Manager

Business Impact (Problem This

Will Solve)

Budget (SWD To

Start) or GIB

Project

Start date

Project End

Date

Revised

Project

End Date

Upcoming Key

Milestones

Issues (most

critical)

Risks (most

critical)

Status

(Green,

Yellow,

Red)

OI Stellar Redundancy Mark Silis Mark SilisGarry

Zacheiss

Expand and rearchitect Stellar

environment to provide more

scalability: eliminate recurring

downtime during busy periods

(generally finals week).

SWEB: .5 FTE,

$62,500/year7/1/2011 6/1/2012

Downtime to

introduce two

additional

application servers

for Gradebook

Classic environment

w/replicated

caching: 3/28/12.

Initial round of

changes

introduced good

isolation between

applications under

stellar.mit.edu

name; Gradebook

load still an issue

so adding

additional

resources, but

need to be mindful

of possible

concurrency issues

in Java code.

Green

OI Unity Transition Mark Silis Mark Silis Dennis Baron

Standardize on a single messaging

service for MIT telephones

allowing ease of future upgrades

and feature enhancements.

Capital: {cost of 2

Cisco MCS servers}

SW: {cost of Cisco

Unity Connection

Licenses} FTE: 3

Maint: {cost of

additional licenses}

1/3/2011 8/31/2011 10/1/2012

Call tree migration

(3 month work once

PO is issued) from

Octel/Iperia to

Unity.

Green

OI Altiris Mark Silis Mark SilisRichard

Edelson

To create an inventory

management system and process

that will improve desktop support

services to the community.

Capital: 0 SW:

{Software purchased

in previous year by

different IS&T group}

FTE: 2 Maint: License

Cost $32,319.31 for

FY12

4/1/2011 8/15/2011 Red

OI Cisco Call Manager Mark Silis Mark Silis Dennis Baron

Improve reliability of services that

are dependent on call manager -

telepresence, etc.

Capital: SW: FTE: 1

Maint:4/20/2012 4/30/2012

Build and test API

location data by

8/31/12.

Internal resource

availability.Green

OI E911 Mark Silis Mark Silis Dennis Baron

Meet commitment to City of

Cambridge to provide calling

location on 911 calls.

Capital: {cost of 2

Cisco MCS servers}

SW: {cost of Cisco

Unified

Communication

Manager 8.6

software} FTE:1

Maint: 0

3/1/2011 12/31/2012 6/30/2013

Gain access to test

server. Contract in

procurement.

Internal resource

availability.Yellow

Detail

FY2013 IS&T Project Report -September Page 21 of 23

modified by: D. Segaloff

date modified: 9/21/2012

FY 13 Project Listing by Operational Area

Area

Project (if a priority

project add an

asterisk) Sponsor

Associate

Director

Project

Manager

Business Impact (Problem This

Will Solve)

Budget (SWD To

Start) or GIB

Project

Start date

Project End

Date

Revised

Project

End Date

Upcoming Key

Milestones

Issues (most

critical)

Risks (most

critical)

Status

(Green,

Yellow,

Red)

OI Infoblox

ImplementationMark Silis Mark Silis Dan Logcher

Replace the old DNS

infrastructure with Infoblox which

will position MITs network to

meet the demands for emerging

technologies such as IPv6.

Capital: {cost of

infoblox hardware}

SW: 0 FTE:3 Maint:

0

1/12/2012 9/1/2012 #########

Moira Infoblox

system update is to

be working before

project can move

forward.

Green

OI IPTV Mark Silis Mark Silis Chris Murphy

Migrate off of legacy analog/QAM

cable system to an IP based

service, as with the VoIP

transition. This eliminates the

need to maintain separate cabling

infrastructures while providing a

more versatile infrastructure.

Capital: widevine

server...$8,909.49

Minerva

server...$28,992.75

includes hardware

maintenance with

lion's share of cost

software/license

support

RGB

Networks...$14,600.00

Set Top

Boxes...$8,125.00

SW: Came with

hardware FTE: 1

Maint: 0

9/1/2010 9/1/2012Add student groups

to trial.

Ongoing costs still

unknown. Some

dorms with subpar

network

infrastructures.

Lack of a set-top-

box solution.

Green

OI IP Video Surveillance Mark Silis Mark Silis Matt Isgur

Purchase, deploy cameras, host

video and provide on-going

configurations and maintenance

of the video surveillance servers in

support of and collaboration with

SEMO.

Capital: {cost of 2

Cisco VCS chassis}

approx 350 cameras

each costing between

$850 - $2000 Cameras

for OC11

$19,858.44SW:

{Genetec Omnicast

Software cost} FTE:

1.5 Maint: bulk

licenses purchases

Trend: Purchased 400

at a time @ $150/per

camera).

FYI, v.2 is Comcast

currently in student

trial so no charges

from Comcast

7/6/2011 On-going

AD integration,

Ccure integration,

archiver load

balancing, continue

deploying cameras.

Green

Detail

FY2013 IS&T Project Report -September Page 22 of 23

modified by: D. Segaloff

date modified: 9/21/2012

FY 13 Project Listing by Operational Area

Area

Project (if a priority

project add an

asterisk) Sponsor

Associate

Director

Project

Manager

Business Impact (Problem This

Will Solve)

Budget (SWD To

Start) or GIB

Project

Start date

Project End

Date

Revised

Project

End Date

Upcoming Key

Milestones

Issues (most

critical)

Risks (most

critical)

Status

(Green,

Yellow,

Red)

OI MeetingPlace/WebEx Mark Silis Mark Silis Dennis Baron

To meet the needs to the

community in providing a

collaborative online conferencing

solution

Capital: {cost of 2

Cisco MCS servers}

SW: {cost of Cisco

Meeting Place 8.6}

FTE: 2 Maint: 0

2/4/2009 3/31/2013Pilot status check by

Jan 2013.

Work with Cisco on

a solution for Mac

bug by the end of

December.

No firm

commitment

from Cisco on

a fix to support

Macs.

Yellow

OI WiFi Locks Mark Silis Mark Silis Matt Isgur

Provide a WiFi lock solution for

IS&T telephone rooms across

campus.

Capital: $17,994.28 for

Assa Abloy locks SW:

0 (Persona gave the

software to MIT for

free) FTE: 1 Maint:

0

1/1/2012 On-going

Implement Ccure

integration, develop

a project plan,

figure out how to

roll the units out

and which locations

are high priority,

confirm that

facilities will take

care of the battery

changes.

CMO working on

responsibilities

with facilities.

Yellow

OI Identity Life Cycle

DiscoveryMark Silis Mark Silis Taeminn Song

Understand the current state of

Identity life cycle management at

MIT.

GIB: .1 FTE 12/1/2010 6/29/2012

current state

document

6/29/2012.

Green

OI MGHPCCClaude

CanizaresMark Silis Taeminn Song

Provide a large scale HPC co-

location facility.GIB: .3FTE 6/1/2010 2/28/2013

Completion of shell

construction

12/31/2012.

Green

Detail

FY2013 IS&T Project Report -September Page 23 of 23

modified by: D. Segaloff

date modified: 9/21/2012