User Guide

How to Log On to FX Online @ CIBC • Go to e.cibccm.com

• Enter your User ID and Password

• Click Sign On to FX Online @ CIBC

• Enter Dual Factor authentication code

• For security reasons, it is not recommended that you allow your Internet browser to remember your password

Cut-Off-Times

Trade Date Values:

• To receive same day value on a CAD trade, it must be completed before 4:30 pm ET, otherwise you will receive next business day value.

• Non-CAD Wires are always 2 Business Day Value.

Settlement Instructions:

• Bank Draft settlement is required by 4:30 pm ET.

• CAD Wire settlement is required by 4:30 pm ET.

• Non CAD Wire settlement is required one business day prior to the value date by 4:30 pm ET.

User Tip

Do not forget to log off by clicking LOG OUT located on the upper right hand corner of the web page.

FX Online @ CIBC

2 | CIBC Capital Markets

How to Make a Trade • Click the FX Trading tab at top

left hand side of screen

• Select the BUY currency you require. BUY = deposit to your CIBC bank account or outgoing wire payment

• Select the SELL currency you require. SELL = withdrawal from your CIBC bank account

• Insert the exact amount of transaction in either the BUY or SELL box

• Select Value Date – Same day or Next business day. Note – Value Date for non-CAD wires is always two business days

• Click Get Rate

Next Page • A rate will be displayed for a

certain amount of time

• Click Accept Rate, otherwise click on Decline Rate

• After accepting the rate, a Trade Detail summary page will appear

• Then click the Settlement tab to attach your instructions to this trade

FX Online @ CIBC – User Guide | 3

Trade Details Page • After accepting the rate, you

will be provided with a Trade Reference number

• Click the Settlement tab to insert payment and withdrawal details

User Tip

Once a trade rate is accepted, it is a binding contract. If you fail to settle the trade or if you accepted the rate in error, contact us immediately. You are responsible for any breakage fees to cancel the trade.

How to Settle a Trade • After accepting the rate, click

the Settlement tab

• Click ADD / EDIT button under I Buy to insert instruction

• If using an Existing Instruction, click the Instruction Name box to view list of Instructions and select appropriate Instruction

• If a New Instruction, first select Payment Method – Bank Account, Bank Draft or Wire

• Insert settlement details. Save the template for future use, if required

• Next, click the ADD / EDIT button under I Sell to insert instruction

4 | CIBC Capital Markets

• Repeat above steps to add instruction

• Click ATTACH INSTRUCTIONS at bottom of page to finalize the transaction

I Sell

I Buy

How to Create a Settlement TemplateGo to the View Templates tab and click New Instruction.

• Select the currency and create a name for the new instruction

FX Online @ CIBC – User Guide | 5

• Select Payment Method – Bank Account, Bank Draft or Wire

• Insert settlement details

• Click on SAVE

Please note that your New Instruction must be reviewed and approved by our Processing Team (Back Office) before you can attach it to a new or existing trade.

How to Use the Quote CalculatorTo create a Quote list for the first time:

• Click the Add button

• Select the desired currency pair (i.e. USDCAD), Value Date, Action (either BUY or SELL), then enter a default amount (i.e. 50,000)

• Click OK

6 | CIBC Capital Markets

How to Search for a Previous Trade1. Use Trade Ref Search tab, if you

know the reference number of the trade you are looking for.

• Enter the Trade Reference Number and click Search

To Modify Quote List • Click the Add button to add more currency pairs

• Select the desired currency pair (i.e. USDCAD), Value Date, Action (either BUY or SELL), then enter a default amount (i.e. 50,000)

• Click OK

To edit or delete a currency pair, click to the right of the currency pair:

• Select either Edit or Delete

To make a trade:

• Click Rate

• Review Spot Rate details and click Accept Rate

• Click the Settlement tab to provide your settlement instructions

Decouple feature: allows you to disconnect the Quote List and move it to another area of your computer screen.

FX Online @ CIBC – User Guide | 7

How to Create a Recurring Trade TemplateGo to View Templates tab and click Recurring Trade Templates

• Click New Template

• For settlement details, click the Trade Reference number. Then click the Settlement tab to view Settlement Instructions

1. Use Trade Inquiry tab, to search for a previous trade:

• Enter a date range and click Refresh

• For settlement details, click on Trade Reference number then click the Settlement tab to view Settlement Instructions

8 | CIBC Capital Markets

• Enter desired Template Name, currencies, amount, settlement instructions and value date

• Click Save Template

CIBC Capital Markets is a trademark brand name under which different legal entities provide different services. Products and/or services offered through CIBC Capital Markets include products and/or services offered by the Canadian Imperial Bank of Commerce (“CIBC”), the parent bank of CIBC World Markets Inc., CIBC World Markets Corp., CIBC Bank USA and other subsidiaries. Services offered by the Canadian Imperial Bank of Commerce include corporate lending services, foreign exchange, money market instruments, structured notes, interest rate products and OTC derivatives. CIBC’s Foreign Exchange Disclosure Statement relating to guidelines contained in the FX Global Code can be found at www.cibccm.com/fxdisclosure. Other products and services, such as exchange-traded equity and equity options, fixed income securities and futures execution of Canadian securities, are offered through directly or indirectly held subsidiaries of CIBC as indicated below. CIBC Bank USA, an Illinois banking corporation regulated and insured by the Federal Deposit Insurance Corporation (FDIC), in some cases offers foreign exchange and OTC derivatives in the United States. Capital Markets products offered by CIBC Bank USA are not FDIC insured; not deposits or obligations of, or guaranteed by, CIBC; and are subject to investment risk, including loss of principal.

CIBC World Markets Inc. is a member of the Canadian Investor Protection Fund and the Investment Industry Regulatory Organization of Canada. In the United States, CIBC World Markets Corp. is a member of the Financial Industry Regulatory Authority and the Securities Investor Protection Fund. CIBC World Markets plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority. CIBC World Markets Securities Ireland Limited is regulated by the Central Bank of Ireland. Canadian Imperial Bank of Commerce, Sydney Branch (ABN: 33 608 235 847), is an authorized foreign bank branch regulated by the Australian Prudential Regulation Authority (APRA). CIBC Australia Ltd (AFSL No: 240603) is regulated by the Australian Securities and Investment Commission(“ASIC”). CIBC World Markets (Japan) Inc. is a member of the Japanese Securities Dealer Association. Canadian Imperial Bank of Commerce, Hong Kong Branch, is a registered institution under the Securities and Futures Ordinance, Cap 571. Canadian Imperial Bank of Commerce, Singapore Branch, is an offshore bank licensed and regulated by the Monetary Authority of Singapore.

CIBC Capital Markets and the CIBC Logo Design are trademarks of CIBC, used under license.

Contacts:

Trading Support:Toll Free: 1 877 224-2239International: 416 594-3911

(Press option 1 – English, then option 1 again)

Fax: 416 594-8335Email: fxdeal@cibc.ca

Online Password Re-setsToll Free: 1 877 224-2239International: 416 594-3911

(Press option 1 – English, then option 3)

e.cibccm.com

Processing / Settlement Support:Toll Free: 1 877 224-2239International: 416 594-3911

(Press option 1 – English, then option 2)

Fax: 416 594-8335Email: fxoperation@cibc.ca

FX Online @ CIBC